Remote working is on the increase. However, managing a remote team is not always the same as managing a traditional, single-site office-based team.
Microsoft Exchange training course description A hands on course focusing on the day to day running of Microsoft Exchange. The course is designed for those with a sound understanding of how Exchange forwards emails and concentrates on important issues such as monitoring, backups and restores. This course can be delivered on any version of Microsoft exchange and tailored as required. What will you learn Install MS Exchange Create, configure and manage user mailboxes. Configure and administer MS Exchange. Backup and restore MS Exchange. Microsoft Exchange training course details Who will benefit: Anyone working with MS Exchange. Prerequisites: Total SMTP and email for engineers Duration 3 days Microsoft Exchange training course contents Review of mail basics Basic routing & Client/Server, Mail flow & protocols, Mail server technology. Exchange features MAPI, Database, The Exchange organisation, Active Directory consideration. Installing Understanding server roles, Planning for Exchange, Preparing Active Directory, Preparing the host server, Installing Exchange. Introduction to Exchange management tools Exchange Management shell, Exchange Management console. Administration Configuring SMTP domains, Send connectors, Receive connectors, Setting up & managing user mailboxes, Setting up resource mailboxes, Mail enabled groups, Address lists. Troubleshooting Security & troubleshooting wizards, Windows platform tools, External/Internet tools.
Unconscious bias from a fresh new perspective for anyone who interacts with, or makes decisions about, people; whether you work with customers, supervise staff or work in collaboration, this session will enhance your insight and interactions.
This virtual modular programme develops the coaching skills of managers and leaders. This programme is delivered virtually over zoom, 4 x 180 Minute Sessions over 4 Days.
The ability to effectively manage conflict is a core competency in the 21st-century workplace.
Organisations are essentially about people working together and yet so often they fail to capitalise upon the full potential of this.
Hiring the right staff is one of the most important management and HR skills and it is critical to get it right. This course is designed for managers and HR specialists who either want to improve their interviewing skills or who are just now starting a recruitment role in the organisation.
This interactive programme will use the topic of equity, diversity, and inclusion to illustrate the problem of unconscious bias and the practical solutions to overcome it. The programme will provide the opportunity for self-reflection, open discussion, and training on some of the softer skills to maximise objectivity in the workplace.
Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.
Managers at all levels have to be able to introduce, lead and manage change to ensure the organisational objectives of change are met.