Highlights of the Course Course Type: Online Learning Duration: 1 Hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about retail management Understand the core competencies and principles of retail management Explore the various areas of retail management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert retail manager Retail Management Training Course Master the skills you need to propel your career forward in retail management. This course will equip you with the essential knowledge and skillset that will make you a confident retail manager and take your career to the next level. This comprehensive retail management training course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this retail management training course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective retail management practice and equip you with the essential skills, confidence and competence to assist you in the retail management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in retail management. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for retail manager or for people who are aspiring to specialize in retail management. Enroll in this retail management training course today and take the next step towards your personal and professional goals. Earn industry-recognized credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive retail management training course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this retail management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This retail management training course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This retail management training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This retail management training course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 01: Retail Management - Introduction Retail Management - Introduction 00:05:00 Module 02: What is Retail Management? What is Retail Management? 00:01:00 Module 03: Benefits of Retailing Benefits of Retailing 00:13:00 Module 04: Retail Selling Process Retail Selling Process 00:01:00 Module 05: Classification of Retailers Classification of Retailers 00:04:00 Module 06: Components of Retailing Components of Retailing 00:01:00 Module 07: Steps of Retail Strategy Planning Steps of Retail Strategy Planning 00:05:00 Module 08: What is Franchising? What is Franchising? 00:05:00 Module 09: What is Merchandising? What is Merchandising? 00:02:00 Module 10: What is Visual Merchandising? What is Visual Merchandising? 00:01:00 Module 11: Importance of Location in Retailing Importance of Location in Retailing 00:01:00 Module 12: Types of Retail Location Types of Retail Location 00:02:00 Module 13: What is a Private Label? What is a Private Label? 00:03:00 Module 14: Process of Creating Private Label Process of Creating Private Label 00:06:00 Module 15: Myths about Careers in Retailing Myths about Careers in Retailing 00:01:00 Module 16: Tips for Success in Retailing Tips for Success in Retailing 00:02:00 Assessment Assessment -Retail Management Mastery 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Register on the Retail Strategy today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Retail Strategy course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Retail Strategy course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Assessment To successfully complete the Retail Strategy course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for a CPD-accredited certificate as proof of your subject-knowledge. Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Retail Strategy course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Retail Strategy Retail Strategy 00:15:00 Module 02: Retail Buying and Merchandising Retail Buying and Merchandising 00:19:00 Module 03: Retail Pricing Retail Pricing 00:34:00 Module 04: Supply Chain Management in Retailing Supply Chain Management in Retailing 00:14:00 Module 05: The Sales Process and Dealing with Customers at the Checkout The Sales Process and Dealing with Customers at the Checkout 00:12:00 Module 06: Taking Trends and Targeting Customers Effectively Taking Trends and Targeting Customers Effectively 00:13:00 Module 07: The Importance of Communicating with Customers The Importance of Communicating with Customers 00:20:00 Module 08: Choosing a Retail Location Choosing a Retail Location 00:16:00 Module 09: Retail Psychology Retail Psychology 00:15:00 Module 10: Negotiate the Right Deal with Suppliers Negotiate the Right Deal with Suppliers 00:14:00 Module 11: Management Skills for Leading Your Team Management Skills for Leading Your Team 00:19:00 Module 12: Selling in Multiple Channels Selling in Multiple Channels 00:23:00 Module 13: Retail Brand Management Retail Brand Management 00:18:00 Module 14: Health & Safety for Retail Stores Health & Safety for Retail Stores 00:23:00 Module 15: Consumer Rights Act Consumer Rights Act 00:17:00 Mock Exam Mock Exam- Retail Strategy 00:20:00 Final Exam Final Exam- Retail Strategy 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
24 Hour Flash Deal **25-in-1 Retail Operations Mega Bundle** Retail Operations Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Retail Operations package online with Studyhub through our online learning platform. The Retail Operations bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Retail Operations course provides complete 360-degree training on Retail Operations. You'll get not one, not two, not three, but twenty-five Retail Operations courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Retail Operations courses are yours for as long as you want them once you enrol in this course This Retail Operations Bundle consists the following career oriented courses: In this exclusive Retail Operations bundle, you really hit the jackpot. Here's what you get: Step by step Retail Operations lessons One to one assistance from Retail Operationsprofessionals if you need it Innovative exams to test your knowledge after the Retail Operationscourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Retail Operations courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Retail Operations certificate and transcript on the next working day Easily learn the Retail Operations skills and knowledge you want from the comfort of your home The Retail Operations course has been prepared by focusing largely on Retail Operations career readiness. It has been designed by our Retail Operations specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Retail Operations Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Retail Operations bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Retail Operations Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Retail Operations Elementary modules, allowing our students to grasp each lesson quickly. The Retail Operations course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Retail Operations training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Retail Operations Progress to- Level 2 Certificate in Understanding Retail Operations (RQF) Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Retail Operations course, all you need is - A smart device A secure internet connection And a keen interest in Retail Operations Career path You will be able to kickstart your Retail Operations career because this course includes various courses as a bonus. This Retail Operations is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Retail Operations career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Retail Merchandiser Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Retail Merchandiser Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Retail Merchandiser Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Retail Merchandiser Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Retail Merchandiser? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Retail Merchandiser there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Retail Merchandiser course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Retail Merchandiser does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Retail Merchandiser was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Retail Merchandiser is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Retail Store Manager Module 01: Introduction to Retail Management 00:22:00 Module 02: Retail Strategy 00:13:00 Module 03: Retail Buying and Merchandising 00:17:00 Module 04: Retail Pricing 00:32:00 Module 05: Supply Chain Management in Retailing 00:12:00 Module 06: The Sales Process and Dealing with Customers at the Checkout 00:10:00 Module 07: Importance of Consumer Behaviour 00:12:00 Module 08: Taking Trends and Targeting Customers Effectively 00:11:00 Module 09: The Importance of Communicating with Customers 00:18:00 Module 10: Choosing a Retail Location 00:14:00 Module 11: Retail Psychology 00:13:00 Module 12: Negotiate the Right Deal with Suppliers 00:12:00 Module 13: Develop Store Security Procedures 00:16:00 Assignment Assignment - Retail Merchandiser 00:00:00
Are you ready to elevate your career in retail management? Dive into our comprehensive course, "Retail Management: Retail Pricing, Psychology and Strategies," designed to equip you with the essential knowledge and skills to excel in the dynamic world of retail. Whether you're an aspiring retail manager, a seasoned professional looking to update your skills, or someone eager to understand the intricacies of the retail industry, this course is your gateway to success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The "Retail Management: Retail Pricing, Psychology and Strategies" course provides a comprehensive understanding of the retail industry. Learners will explore effective retail strategies, the psychology behind consumer behavior, and the importance of communicating with customers. They will also gain insights into pricing strategies, brand management, and selling across multiple channels. The course emphasizes the significance of choosing the right retail location, staying updated with trends, and targeting customers effectively. Students will learn about the sales process, how to lead and manage a retail team, and negotiating deals with suppliers. Additionally, the curriculum covers essential aspects of supply chain management, retail buying, and merchandising. It also addresses the importance of health and safety in retail stores and developing robust store security procedures. By the end of the course, learners will be equipped with the skills needed to thrive in various retail management roles. Course Curriculum Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Psychology Module 04: Importance of Consumer Behaviour Module 05: The Importance of Communicating with Customers Module 06: Consumer Rights Act Module 07: Retail Pricing Module 08: Retail Brand Management Module 09: Selling in Multiple Channels Module 10: Choosing a Retail Location Module 11: Taking Trends and Targeting Customers Effectively Module 12: The Sales Process and Dealing with Customers at the Checkout Module 13: Management Skills for Leading Your Team Module 14: Negotiate the Right Deal with Suppliers Module 15: Supply Chain Management in Retailing Module 16: Retail Buying and Merchandising Module 17: Health and Safety for Retail Stores Module 18: Develop Store Security Procedures Learning Outcomes: Understand fundamentals and strategies of retail management. Analyse consumer behaviour and retail psychology. Communicate effectively with customers and understand consumer rights. Develop pricing strategies and brand management skills. Implement supply chain and store security procedures. Master management skills for leading retail teams. CPD 10 CPD hours / points Accredited by CPD Quality Standards Retail Management: Retail Pricing, Psychology and Strategies 2:44:15 1: Module 01: Introduction to Retail Management 13:46 2: Module 02: Retail Strategy 09:44 3: Module 03: Retail Psychology 07:06 4: Module 04: Importance of Consumer Behaviour 05:48 5: Module 05: The Importance of Communicating with Customers 09:03 6: Module 06: Consumer Rights Act 08:42 7: Module 07: Retail Pricing 16:29 8: Module 08: Retail Brand Management 08:26 9: Module 09: Selling in Multiple Channels 12:40 10: Module 10: Choosing a Retail Location 08:55 11: Module 11: Taking Trends and Targeting Customers Effectively 05:38 12: Module 12: The Sales Process and Dealing with Customers at the Checkout 04:56 13: Module 13: Management Skills for Leading Your Team 08:40 14: Module 14: Negotiate the Right Deal with Suppliers 05:38 15: Module 15: Supply Chain Management in Retailing 07:37 16: Module 16: Retail Buying and Merchandising 11:27 17: Module 17: Health and Safety for Retail Stores 09:59 18: Module 18: Develop Store Security Procedures 08:41 19: CPD Certificate - Free 01:00 Who is this course for? Aspiring retail managers. Current retail employees. Small business owners. Individuals interested in consumer behaviour. Those entering the retail sector. Career path Retail Manager Store Supervisor Merchandising Manager Brand Manager Supply Chain Coordinator Customer Service Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access
Level 5 Diploma in Retail Management Online Do you want to be the next big retail superstar? Are you ready to take your current retail career to the next level? This dynamic global sector could be yours with this comprehensive Level 5 Diploma in Retail Management. In retail management, achieving customer satisfaction is essential. Enrol in our Level 5 Diploma in Retail Management to advance your retail management talent and some highly relevant retail management skills to progress your management excellence. Other courses are included with Level 5 Diploma in Retail Management Course Complete Bundle Course 01: Level 5 Retail Management Course Course 02: Level 4 Time Management Course Course 03: Business Management Course [ Note: Free PDF certificate as soon as completing the Level 5 Diploma in Retail Management course] Level 5 Diploma in Retail Management Industry Experts Designed this Level 5 Diploma in Retail Management course into 16 detailed modules. Assessment Method of Level 5 Diploma in Retail Management After completing each module of the Level 5 Diploma in Retail Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 5 Diploma in Retail Management After completing the MCQ/Assignment assessment for this Level 5 Diploma in Retail Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 5 Diploma in Retail Management Learners can take this training Level 5 Diploma in Retail Management course even if they have no prior knowledge of Retail Management and there are no age restrictions. As a result, anyone who is enthusiastic and ambitious about Retail Management can enrol in the course. There are no admissions deadlines, and you can start this Retail Management course at any time. Requirements Level 5 Diploma in Retail Management There are no specific requirements for this Level 5 Diploma in Retail Management course because it does not require any advanced knowledge or skills. Career path Level 5 Diploma in Retail Management After completing the Level 5 Diploma in Retail Management, you will be able to grasp specific knowledge and skills with the highest level of confidence in order to improve yourself and enhance your professional skills such as: Retail Team Leader Sales Producer Service Supervisor Store Manager Warehouse Producer Floor Leader Team Leader Certificates Certificate of completion Digital certificate - Included
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Retail Merchandiser will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Retail Merchandiser will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Retail Merchandiser and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Retail Merchandiser is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Retail Merchandiser. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Retail Merchandiser will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Retail Management Introduction to Retail Management 00:22:00 Module 02: Retail Strategy Retail Strategy 00:13:00 Module 03: Store Layouts Store Layouts 00:23:00 Module 04: Exterior Design Exterior Design 00:21:00 Module 05: In-Store Design In-Store Design 00:17:00 Module 06: Display Fixtures Display Fixtures 00:24:00 Module 07: Retail Buying and Merchandising Retail Buying and Merchandising 00:17:00 Module 08: Retail Pricing Retail Pricing 00:32:00 Module 09: Retail Psychology Retail Psychology 00:13:00 Module 10: Importance of Consumer Behaviour Importance of Consumer Behaviour 00:12:00 Module 11: The Importance of Communicating with Customers The Importance of Communicating with Customers 00:18:00 Module 12: Taking Trends and Targeting Customers Effectively Taking Trends and Targeting Customers Effectively 00:11:00 Module 13: The Sales Process and Dealing with Customers at the Checkout The Sales Process and Dealing with Customers at the Checkout 00:10:00 Module 14: Consumer Rights Act Consumer Rights Act 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00