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1457 Retail courses

SwiftUI and Node.js Full Stack - Build Twitter - iOS 16

By Packt

Do you want to create outstanding apps with SwiftUI? Moreover, are you eager to build up your professional portfolio and show up in your next job interview with confidence? This complete iOS application development course is designed to teach you how to become an advanced multiplatform app developer using Apple's native user interface framework: SwiftUI.

SwiftUI and Node.js Full Stack - Build Twitter - iOS 16
Delivered Online On Demand21 hours 13 minutes
£59.99

Customer Service Approved Online Training

By Twig Services Ltd

Customer Service Approved Online Training

Customer Service Approved Online Training
Delivered Online On Demand1 hour 15 minutes
£29

Sales Management - QLS Endorsed & CPD Accredited

4.7(26)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Award in Sales Management at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 60 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Sales Management at QLS Level 2 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Sales Management at QLS Level 2 course. Due to Sales Management at QLS Level 2's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Sales Management at QLS Level 2 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Sales Management at QLS Level 2 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Sales Management at QLS Level 2 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Sales Management at QLS Level 2 course. This Sales Management at QLS Level 2 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Sales Management at QLS Level 2 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Sales Management at QLS Level 2 course: Module One: Understanding the Talk Module Two: Getting Prepared to Make the Call Module Three: Creative Openings Module Four: Making Your Pitch Module Five: Handling Objections Module Six: Sealing the Deal Module Seven: Following Up Module Eight: Setting Goals Module Nine: Managing Your Data Module Ten: Using a Prospect Board Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Award in Sales Management at QLS Level 2 exams. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sales Management at QLS Level 2 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Sales Management at QLS Level 2 No prior background or expertise is required. Career path The Sales Management at QLS Level 2 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Award in Sales Management at QLS Level 2 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Award in Sales Management at QLS Level 2, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

Sales Management - QLS Endorsed & CPD Accredited
Delivered Online On Demand3 days
£100

Unlock the Power of AI: A Product Manager's Guide to Working Smarter, Not Harder

By Front Porch Agility

Feeling overwhelmed by multiple tasks? Ready to enhance your product management strategy with AI technology? It’s time to meet your new AI partner! Our course, “Unlocking the Power of AI,” will demonstrate how cutting-edge tools like Generative Pre-trained Transformers (GPTs) can simplify your workflow and bolster your decision-making process. In modern-day fast paced commercial enterprise world, adaptability is vital for success. As a product manager, you oversee the entire product lifecycle—from concept to launch and beyond. With Certified Product Management techniques, you can navigate changing market dynamics, prioritize features efficiently, and deliver value to customers quickly. However, agility alone isn’t sufficient. To excel in your role, embrace the potential of AI. By integrating AI into your practices, you can automate tasks, analyze data effortlessly, and make informed decisions. Picture having a virtual assistant capable of analyzing data and predicting market trends. With AI as your ally, you can focus on engaging customers, innovating, and strategic planning. Don’t hesitate. Embrace the future of product management now. Join us on this journey to unlock the full potential of AI, revolutionizing your workflow and achieving your goals faster than ever before. What You'll Learn (in just 3 hours!) AI 101 for Product Managers We'll break down the buzzwords and get you up to speed on how AI (especially those clever GPTs) can transform your work life. Market Research Master Think of your new AI pal as a super-powered market researcher. Learn how to analyze competitor data, customer feedback, and trends faster than you can say "pivot!" AI-Powered Strategy Say goodbye to gut feelings and hello to data-driven insights. Discover how AI helps you strategize, prioritize features, and build roadmaps that will make your product shine. Hands-on Workshop Dive into real-world scenarios and use GPT tools to tackle market analysis, craft user stories, and nail down your product roadmap. Ethics in the AI Age We'll explore responsible AI use and make sure you understand the potential pitfalls. Because with great power comes great responsibility! Our AI + Your Workflow = Dream Team We'll cover how to access our Product Management tool, how to use it effectively and fit it seamlessly into your existing processes. The future of Product Management is here, don’t get left behind. This course is perfect for Product managers and owners are essential drivers of product success, constantly challenged to balance priorities, navigate complex decisions, and foster innovation in competitive markets. With technology advancing rapidly and consumer preferences evolving, staying ahead can be daunting. Our training programs offer a solution. Designed for product managers and owners, they equip you with the tools, insights, and strategies to enhance productivity, make informed decisions, and ignite innovation. Our courses empower you to navigate modern challenges successfully. Whether you seek to refine strategic planning, optimize product development, or enhance customer engagement, our tailored programs cater to your needs. Join us on a journey to unlock your full potential and propel your career to new heights as a product manager or owner. The Takeaway Empowerment: Leave this workshop feeling empowered, armed with a potent toolkit for achieving product success. AI in Product Management: Recognize that AI is the future of product management, and this course will equip you to leverage its potential effectively. Leadership Position: Position yourself as a leader in product management by embracing AI and staying ahead of industry trends. Innovation: Embrace innovation and drive change within your organization with the insights gained from this course. Confidence: Approach the future with confidence, knowing that you have the skills and knowledge to navigate the evolving landscape of product management.

Unlock the Power of AI: A Product Manager's Guide to Working Smarter, Not Harder
Delivered OnlineFlexible Dates
£150

Ecommerce Management and Transaction Management

By NextGen Learning

The world of Ecommerce Management is a thriving and dynamic landscape with countless opportunities waiting to be seized. From small businesses to multinational corporations, the potential for growth and success is virtually limitless. But with so many players in the game, how can you stand out from the crowd? The answer lies in mastering the art of Ecommerce Management. Picture yourself at the helm of a thriving online store, with a loyal customer base and sky-high sales figures. Imagine having the skills and knowledge to navigate the complex world of Ecommerce Management with ease, from crafting a winning strategy to analysing user data and beyond. With our Ecommerce Management, that dream can become a reality. Learning Outcome: Upon completion of this Ecommerce Management course, you are expected to - Develop a comprehensive Ecommerce Management strategy for business growth. Implement effective customer service practices to enhance satisfaction and loyalty. Create engaging content that resonates with target audiences. Utilise social networks to maximise brand exposure and customer engagement. Analyse Ecommerce Management data to make informed business decisions. E-commerce Management is an all-encompassing course that equips individuals with the essential skills and knowledge to thrive in the dynamic world of online businesses. With a comprehensive curriculum spanning 10 modules, this course provides a deep dive into every aspect of Ecommerce Management, ensuring learners gain a holistic understanding of the field. From laying the foundation in Module 1 with an introduction to e-commerce and its ecosystem to exploring advanced topics such as e-commerce strategy, customer service, content planning, social media utilisation, and analytics, each module is carefully designed to provide insights and actionable strategies. Learners will develop the ability to create engaging content, leverage social networks, implement effective customer service practices, and make data-driven decisions to drive business growth and success. Whether you're an aspiring e-commerce entrepreneur, a marketing professional looking to enhance your Ecommerce Management skills, or a business owner aiming to expand your online presence, Ecommerce Management is the ideal course for you. Join us on this transformative learning journey and unlock the potential of the ever-expanding E-commerce Management industry Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This E-commerce Management course is suitable for, Aspiring e-commerce entrepreneurs looking to launch successful online businesses. Marketing professionals seeking to enhance their skills in the Ecommerce Management field. Business owners aiming to expand their operations into the online realm. Career path E-commerce Manager: £35,000 - £60,000 per year Digital Marketing Specialist: £25,000 - £45,000 per year Ecommerce Management Consultant: £40,000 - £70,000 per year Online Merchandiser: £25,000 - £40,000 per year Customer Experience Manager: £30,000 - £55,000 per year

Ecommerce Management and Transaction Management
Delivered Online On Demand4 hours
£15

Handling Objections in Sales

By IOMH - Institute of Mental Health

Overview This Handling Objections in Sales will unlock your full potential and will show you how to excel in a career in Handling Objections in Sales. So upskill now and reach your full potential. Everything you need to get started in Handling Objections in Sales is available in this course. Learning and progressing are the hallmarks of personal development. This Handling Objections in Sales will quickly teach you the must-have skills needed to start in the relevant industry. In This Handling Objections in Sales Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Handling Objections in Sales skills to help you advance your career. Acquire a comprehensive understanding of various Handling Objections in Sales topics and tips from industry experts. Learn in-demand Handling Objections in Sales skills that are in high demand among UK employers, which will help you to kickstart your career. This Handling Objections in Sales covers everything you must know to stand against the tough competition in the Handling Objections in Sales field.  The future is truly yours to seize with this Handling Objections in Sales. Enrol today and complete the course to achieve a Handling Objections in Sales certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Handling Objections in Sales can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Handling Objections in Sales, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Handling Objections in Sales, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Handling Objections in Sales is suitable for anyone aspiring to start a career in Handling Objections in Sales; even if you are new to this and have no prior knowledge on Handling Objections in Sales, this course is going to be very easy for you to understand.  And if you are already working in the Handling Objections in Sales field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Handling Objections in Sales is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Handling Objections in Sales has no prerequisite.  You don't need any educational qualification or experience to enrol in the Handling Objections in Sales. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Handling Objections in Sales. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Section 01: Introduction Introduction 00:02:00 Action Plan Introduction 00:02:00 Opening Handling 00:02:00 Section 02: Handing Objection The Power of Objection 00:02:00 Easy Objections 00:02:00 The Power of Feel, Felt, Found 00:02:00 Difficult Objection 00:04:00 The Power of Objection 00:02:00 Practice 00:02:00 Handling Objections Exercise 00:02:00 Using Objections to Progress the Sale 00:06:00 Handling Objections 00:02:00 Handling Objections Cartoon Story 00:12:00 Celebrity Moment Handling Objections 00:02:00 Section 03: Closing the Sale Closing Part 01 00:03:00 Closing Part 02 00:02:00 Closing Part 03 00:05:00 Closing Part 04 00:01:00 Closing Part 05 00:01:00 Closing Part 06 00:01:00 Closing Part 07 00:01:00 Closing Part 08 00:02:00 Resources 00:00:00 Section 04: Action Plan Review Action Plan Review 00:04:00 Action Planning template 00:05:00

Handling Objections in Sales
Delivered Online On Demand1 hour 9 minutes
£11.99

Customer Service: Telephone Etiquette Level 2

By Wise Campus

Customer Service: Customer Service Course Online Are you looking to enrich your telephone etiquette skills? Join our Customer Service: Customer Service Course to master the art of useful contact over the phone. This Customer Service Course teaches all the aspects of phone etiquette and using proper phone language. The Customer Service: Customer Service Course describes how to eliminate phone distractions. Inbound and outbound calls are part of this Customer Service Course. Through the Customer Service Course, handling rude or angry callers. Moreover, Customer Service Course describes handling interoffice calls and voicemail messages. This Customer Service Course is helpful for correcting poor telephone etiquette and wrapping up. Enrol this Customer Service: Customer Service Course to empower your skills and expertise! Learning Outcomes of Customer Service: Customer Service Course After completing this Customer Service: Customer Service Course, you will be able to: Understand various aspects of phone etiquette via Customer Service Course. This Customer Service Course describes how to use proper phone language. Customer Service Course explains how to handle inbound and outbound calls. You can learn how to eliminate phone distractions through the Customer Service Course. Know how to handle rude or angry callers and much more with the help of this Customer Service Course. Main Course: Telephone-Etiquette Course Free Courses are including with this Customer Service: Customer Service Course Customer Service Course, We Offer a free Close Protection Course Special Offers of this Customer Service: Customer Service Course This Customer Service Course includes a FREE PDF Certificate. Lifetime access to this Customer Service Course Instant access to this Customer Service Course Get FREE Tutor Support to this Customer Service Course Customer Service: Customer Service Course Online Giving students a solid understanding of the foundations of first-rate customer service is the aim of the Customer Service: Customer Service course. This customer service course provides guidance on how to resolve complaints, win back customers, and deal with challenging circumstances. By enrolling in this Customer Service: Customer Service course, you will also learn how to control your stress when dealing with difficult clients. After completing the Customer Service: Customer Service course, you'll know more about how to effectively communicate with clients and comprehend their needs. Who is this course for? Customer Service: Customer Service Course Online This Customer Service: Customer Service Course is perfect for students, business experts or stay-at-home parents. Requirements Customer Service: Customer Service Course Online To enrol in this Customer Service: Customer Service Course, students must fulfil the following requirements. To join in our Customer Service: Customer Service Course, you must have a strong command of the English language. To successfully complete our Customer Service: Customer Service Course, you must be vivacious and self driven. To complete our Customer Service: Customer Service Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Customer Service: Customer Service Course. Career path Customer Service: Customer Service Course Online After completing this Customer Service: Customer Service Course, you may be able to pursue a variety of promising career opportunities related to this Telephone-Etiquette field.

Customer Service: Telephone Etiquette Level 2
Delivered Online On Demand48 minutes
£12

Dealing with Angry or Rude Customers

By Ideas Into Action

Dealing with Angry or Rude Customers   Course Description   Copyright Ross Maynard 2021   Course Description If you work in customer service in any way, then, from time to time, you are going to have to deal with angry or rude customers. This course will help you manage those stressful situations and support the customer as best you can. Anger is a normal and relatively common emotion caused by a perceived hurt or provocation. In some cases a customer’s anger or rude behaviour may be driven by the failings of your organisation or its products and services. In other cases, the problem may be outside your control but you still have to deal with the impact. In this course we look at anger in a customer service situation and how to deal with it. We review the nature and causes of anger; we look at how poor customer service can cause anger and what you can do to prepare your organisation to deal with anger. We cover the warning signs for anger and present a 12 step approach to dealing with an angry customer. We cover questions and short scripts that can help you start a discussion with an angry customer, and we consider why customers might be rude. Finally we look at managing the stress of dealing with an angry customer and finish the course with a review of the key learning points. I hope you find the course helpful.   Key Learning Points  On completion of the course, delegates will be able to: Understand the nature and causes of anger as an emotion. Consider their objectives when dealing with an angry customer. Help prepare their organisation for dealing with angry customers. Identify appropriate customer service metrics Work through a series of steps to deal with an angry customer. Use questions and short scripts to try to help a customer bring their anger under control . Consider why a customer might be rude, and how to deal with that rudeness. Understand how to manage the stress of dealing with angry or rude customers.     Curriculum L1: Anger as an Emotion L2: Your Objectives when Dealing with Anger L3: Poor Customer Service L4: Preparing your Organisation  L5: Warning Signs and What Not to Do L6: The 12 Steps to Dealing with Anger L7: Example Scripts for Angry Customers L8: Dealing with Rude Customers L9: Dealing with Stress, and Key Learning Points     Pre-Course Requirements There are no pre-course requirements     Additional Resources Copy of customer behaviour policy     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

Dealing with Angry or Rude Customers
Delivered Online On Demand
£5.55

Catering & Cooking Culinary Art - CPD Certified

5.0(3)

By School Of Health Care

Culinary: Culinary Training Online Are you passionate about culinary arts and dream of becoming a Professional Chef? Look no further! Introducing our comprehensive and highly acclaimed course Culinary: Culinary Training. The School of Healthcare understands that the journey to becoming a renowned chef begins with a strong foundation in culinary skills. Our Professional Culinary: Culinary Training course is specifically designed to equip aspiring chefs like you with the knowledge and expertise needed to excel in the dynamic world of gastronomy. Benefits of taking our Culinary: Culinary Training Course Comprehensive Curriculum: Our Culinary: Culinary Training course covers all aspects of culinary arts, providing you with a well-rounded education. From fundamental cooking techniques to advanced culinary concepts, we leave no stone unturned. Don't let your culinary dreams simmer on the back burner. Enrol in our Culinary: Culinary Training online course today and take the first step towards a fulfilling career in the world of gastronomy! Main Course: Level 5 Chef training Courses including with this Culinary: Culinary Training bundle. Course 01: Level 2 Food Hygiene and Safety For Catering Course 02: Level 2 HACCP Training Course For Catering and Retail Course 03: Level 2 Food Hygiene & Safety Course Course 04: Level 2 Certificate in Hospitality Management Special Offers of this Culinary: Culinary Course: This Culinary: Culinary Course includes a FREE PDF Certificate. Lifetime access to this Culinary: Culinary Course Instant access to this Culinary: Culinary Course 24/7 Support Available to this Culinary: Culinary Course [ Note: Free PDF certificate as soon as completing Culinary: Culinary Training Course] Culinary: Chef Training Online The Culinary: Culinary journey to becoming a top chef starts with mastering essential skills, and our Professional Culinary: Culinary course is your key to success. At the School of Healthcare, we understand the importance of a strong foundation in Culinary: Culinary techniques. This Professional Culinary: Culinary course is tailored to provide aspiring chefs like you with the knowledge, hands-on training, and expertise needed to thrive in the exciting world of gastronomy. Elevate your passion for Culinary: Culinary arts and gain the skills to excel in the fast-paced, dynamic world of cuisine with our expert-led Culinary: Culinary course. Who is this course for? Culinary: Chef Training Online This Culinary: Culinary Training Course is Open to Everyone. Requirements Culinary: Culinary Training Online To enrol in this Culinary: Culinary Training Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Culinary: Culinary Training Course. Be energetic and self-motivated to complete our Culinary: Culinary Training Course. Basic computer Skill is required to complete our Culinary: Culinary Training Course. If you want to enrol in our Culinary: Culinary Training Course, you must be at least 15 years old. Career path Culinary: Culinary Training Online After completing this Culinary: Culinary Training course, you may able to pursue a variety of promising career opportunities, such as: Culinary education, apprenticeship, executive chef, restaurant owner, private chef, culinary instructor, food consultant, cookbook author, TV personality.

Catering & Cooking Culinary Art - CPD Certified
Delivered Online On Demand2 hours 12 minutes
£12

'Sales Skills' Approved Online Training

By Twig Services Ltd

'Sales Skills' Approved Online Training

'Sales Skills' Approved Online Training
Delivered Online On Demand2 hours
£29