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107 Educators providing Retail courses in Walton-on-Thames

The Chat Shop

the chat shop

4.6(24)

London

The Chat Shop story started in 2011. That may not seem like an especially long time ago, but trust us, ten years is a very long time in live chat history. Before we were incorporated, hardly any businesses used live chat, and fewer still seemed to recognise its revenue-generating potential. The more we looked into why this was, we saw that few people really understood the value that chat could bring to their business, and chat was a real challenge to get right. 2011 Small beginnings The Chat Shop was founded by two people who knew they could provide a solution. They sensed that live chat might represent an unexplored opportunity to reach out and connect with customers. Could smart onsite conversation be the key to engaging wavering visitors and converting them into qualified leads? 2012 Officially incorporated By June 2012, The Chat Shop was officially incorporated. The Chat Shop began life with a £5K investment and a strong belief in the untapped potential of conversational marketing, before conversational marketing was really a thing. Despite our shoestring funding, we won our first client at the end of 2012 and worked 18-hour days (on chat!) until we could afford to hire a client team. 2013 We hired our first team After more clients joined, we were relieved to be in a position to hire a team. The founders’ experience of being on chat helped identify exactly the team we needed. They had to be native-English speaking and natural at engaging with prospective customers through chat. 2016 Our focus on innovation grew The chat technology we were using had always been good, but we knew that in order for us to truly take conversation up a level we needed a team of developers. This kicked off our long-standing history of enhancing our clients, customers, and agents' experience with market-leading technology. 2017 The Chat Shop Inc was born Due to increasing demand for our solutions from North America, we officially incorporated our US business, The Chat Shop Inc. This enabled us to grow our US team and client base, building our strong presence on both sides of the pond. 2018 First acquisition The Chat Shop had partnered with Jeff Wilson and the team over at Ortho Engagement a few years prior, successfully delivering chat for over 100 Orthodontists in America, Canada, and Australia. When the opportunity arose, it made sense for The Chat Shop to take over ownership of the business as our very first acquisition. 2020 The big plan We took a step back and really thought about what had driven our, and our clients' success to date. This led to a whole new approach to our solutions - still very much human-led, and tech-enabled, with further investment into our strategy, people, and technology. 2021 ... and beyond Ten years and millions of chats later, our youthful instincts have been vindicated. Conversational marketing and onsite chat are now well-established as brilliantly effective ways to drive customer engagement and boost conversion rates.

Courses matching "Retail"

Show all 47

Practical Sales Skills 1 Day Workshop in Windsor Town

By Mangates

Practical Sales Skills 1 Day Workshop in Windsor Town

Practical Sales Skills 1 Day Workshop in Windsor Town
Delivered In-Person + more
£595 to £795

Practical Sales Skills 1 Day Workshop in Slough

By Mangates

Practical Sales Skills 1 Day Workshop in Slough

Practical Sales Skills 1 Day Workshop in Slough
Delivered In-Person + more
£595 to £795

Practical Sales Skills 1 Day Workshop in London

By Mangates

Practical Sales Skills 1 Day Workshop in London

Practical Sales Skills 1 Day Workshop in London
Delivered In-Person + more
£595 to £795

Practical Sales Skills 1 Day Workshop in Guildford

By Mangates

Practical Sales Skills 1 Day Workshop in Guildford

Practical Sales Skills 1 Day Workshop in Guildford
Delivered In-Person + more
£595 to £795

Advance Retail Management

5.0(10)

By GBA Corporate

Overview The retailing industry is one of the vast and growing industries in the business with a lot of new companies coming into existence creating a competitive environment for existing and new organisations. A lack of skills in Retail Management can have a very serious effect on the overall growth of the organisation.  This course will help to gain the necessary skills to succeed in the industry. This course will be very beneficial for retail managers who want to have the knowledge and help companies make a profit. It will help the company to train their managers with the latest techniques so that they can contribute to the growth. 

Advance Retail Management
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626

Practical Sales Skills 1 Day Workshop in Heathrow

By Mangates

Practical Sales Skills 1 Day Workshop in Heathrow

Practical Sales Skills 1 Day Workshop in Heathrow
Delivered In-Person + more
£595 to £795

Practical Sales Skills 1 Day Workshop in Bracknell

By Mangates

Practical Sales Skills 1 Day Workshop in Bracknell

Practical Sales Skills 1 Day Workshop in Bracknell
Delivered In-Person + more
£595 to £795

ALHO – Award in Licensed Hospitality Operations

5.0(43)

By Knight Training (UK) Ltd

Do you want to get some training in the hospitality sector? We are waiting here for you in Knight Training, come to get your Award in Licensed Hospitality Operations now and train with us! This qualification is designed for those new to running or looking to run, licensed retail premises. Don't waste any more time and give us a call on 0330 999 3199 to find more about it!

ALHO – Award in Licensed Hospitality Operations
Delivered In-Person in Birmingham + 3 moreFlexible Dates
£475

Development and Preparation of Training Specialist and HR

5.0(10)

By GBA Corporate

Overview Understanding the roles and responsibilities of HR and Training specialists is very important as they play a very important role in any business. It acts as a bridge between all the departments of the work and holds many responsibilities to manage issues, and problems, making sure work is progressing efficiently, resolving disputes and many more which becomes a core part of HR. Human Resources (HR) plays a crucial role in all sizes of businesses. It is an essential part of making success along with the development of the organization. The main focus of HR is to train employees, retail talent and implement employee motivation programs The development and preparation of training specialists and HR programs are designed for individuals who are seeking a future in this field. The topics are related to the working of training specialists and HR like teamwork, motivation, recruitment and performance appraisal.

Development and Preparation of Training Specialist and HR
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626

Essential RFID

5.0(3)

By Systems & Network Training

RFID training course description This training course focuses on the technologies used in Radio Frequency Identification (RFID). What will you learn Describe the RFID architecture. Design RFID systems. Evaluate tag types. Recognise common RFID problems. RFID training course details Who will benefit: RFID technologists and system engineers. Prerequisites: RF fundamentals. Duration 2 days RFID training course contents What is RFID? Review of RF basics, what is RFID, RFID history, RFID base system architecture, frequency bands used by RFID, comparison with barcodes. RFID applications Supply chain, asset tracking, theft reduction, retail, access control, tolls. Tags Tag features, types of tag, passive and active, chips, read only, read write, affixing tags, selecting location to affix a tag, tag orientation and location, tag stacking, impact of rate of movement, tag data formats. Interrogators/readers Interrogation zones, interrogator types, antennas, read distance tests, multiple interrogators, synchronisation, dense interrogator environment issues. RFID peripherals. Standards and regulations Global regulatory requirements, regional regulatory requirements, ISO, ETSI, FCC, EPC, safety regulations/issues. Testing and troubleshooting Read rate problems, improperly tagged items, tag failure. RFID system design Antenna types, interference, antenna location and spacing, how many antennas? How many interrogators? tag types, grounding considerations, cabling, site diagrams.

Essential RFID
Delivered in Internationally or OnlineFlexible Dates
£2,477