Name: Festive soap and skincare: learn how to make an organic soap and Vitamin C body cream gift set
Price: 75 GBP
Availability: InStock

Edinburgh

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sometimes the most beloved books end up damaged, broken or missing pages through years of use. But if they no longer serve their storytelling purpose, that needn&#39;t be the end of their creative life.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On this 2.5 hour taster workshop, artist Panna Chauhan will show you how to repurpose a pre-loved book into a beautiful sculpture.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Panna discovered - and developed - her love for book folding while rehabilitating. The mindful process of gently folding and bending the pages of the damaged books she found helped her healing. She has since exhibited her book sculptures, and will share some of these with you on the day.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All materials are provided. If you have a small, hardback book you&#39;d like to bring along, Panna can advise on the day whether it&#39;s suitable for using during this taster workshop.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More information&nbsp;</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Arienas Collective workshops are run from a supportive and welcoming home-based environment within Edinburgh&rsquo;s City Centre Georgian New Town. We invite you to turn up, leave any day-to-day worries behind, and immerse yourself in creating something unique.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Spaces on our workshops are limited so that our artists and makers can offer you the hands-on help and support you need to make the most of your time with us.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments (a selection of Shibui teas, coffee, hot chocolate and sweet or savoury snacks). On full day workshops you are welcome to bring your own lunch to eat inside or out, or there is a wide range of independent sit-in and takeaway caf&eacute;s, delicatessens, local shops and supermarkets within a 5-10 minute walk.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">PLEASE NOTE: Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access. The workshop space is in our home, which is&nbsp;</em><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">not</em></strong><em fr-original-style="" style="box-sizing: border-box;">&nbsp;nut free. Please let us know of any skin or food allergies before booking.</em></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Private workshop bookings</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice. Please email Lynn or phone 07732 901150 for more information.</p>

Sometimes the most beloved books end up damaged, broken or missing pages through years of use. But if they no longer serve their storytelling purpose, that needn't be the end of their creative life.
On this 2.5 hour taster workshop, artist Panna Chauhan will show you how to repurpose a pre-loved book into a beautiful sculpture. 
Panna discovered - and developed - her love for book folding while rehabilitating. The mindful process of gently folding and bending the pages of the damaged books she found helped her healing. She has since exhibited her book sculptures, and will share some of these with you on the day.
All materials are provided. If you have a small, hardback book you'd like to bring along, Panna can advise on the day whether it's suitable for using during this taster workshop. 


More information 
The Arienas Collective workshops are run from a supportive and welcoming home-based environment within Edinburgh’s City Centre Georgian New Town. We invite you to turn up, leave any day-to-day worries behind, and immerse yourself in creating something unique.
Spaces on our workshops are limited so that our artists and makers can offer you the hands-on help and support you need to make the most of your time with us. 
All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments (a selection of Shibui teas, coffee, hot chocolate and sweet or savoury snacks). On full day workshops you are welcome to bring your own lunch to eat inside or out, or there is a wide range of independent sit-in and takeaway cafés, delicatessens, local shops and supermarkets within a 5-10 minute walk.
PLEASE NOTE: Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access. The workshop space is in our home, which is not nut free. Please let us know of any skin or food allergies before booking.
Private workshop bookings
Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice. Please email Lynn or phone 07732 901150 for more information.

The Arienas Collective

Arts & Crafts

Book sculpture paper folding class at The Arienas Collective in Edinburgh City Centre with local artist Panna Chauhan

Book sculptures: how to give pre-loved books a new life

Book one space

Book one extra space at the same time and save £10.

Bring a Friend

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On this fun, festive-themed workshop you will hand print a set of high-quality gift wrap.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">With hands-on help from printmaker Lou Davis, you will screen print your own gift wrap on beautiful mulberry paper, choosing from a selection of pre-designed screens featuring Christmas themes.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You&rsquo;ll learn to mix inks, set up screens for printing and practice on coloured recycled card, which can be turned into wonderful gift tags, before making your final prints onto sheets of naturally dyed, delicate sheets of mulberry paper.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this workshop, we&rsquo;ll have the option of using gold and silver inks for a luxurious finish, or design your own colour scheme to complement your chosen papers.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All materials are included. You will go home with a set of up to 6 hand printed sheets of 50 x 70 gift wrap, plus a selection of gift tags.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The workshop is suitable for beginners.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">
<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More information&nbsp;</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Arienas Collective workshops, courses and events are run from a supportive and welcoming home-based environment within a Georgian mews home in Edinburgh&rsquo;s City Centre New Town. We invite you to join us, leave any day-to-day worries behind, and immerse yourself in being creative.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments (a selection of Shibui teas, coffee, hot chocolate, and sweet or savoury snacks). On full day workshops you are welcome to bring your own lunch to eat inside or out; or there are a wide range of independent sit-in or takeaway delis, caf&eacute;s, and restaurants, plus supermarkets, within a 5-10 minute walk.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">PLEASE NOTE: Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access. The workshop space is in our home which is&nbsp;</em><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">not</em></strong><em fr-original-style="" style="box-sizing: border-box;">&nbsp;nut free. Please let us know of any skin or food allergies before booking.</em></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Private workshop bookings</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice. Please email Lynn or phone 07732 901150 for more information.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Age restrictions</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.</p>

On this fun, festive-themed workshop you will hand print a set of high-quality gift wrap.
With hands-on help from printmaker Lou Davis, you will screen print your own gift wrap on beautiful mulberry paper, choosing from a selection of pre-designed screens featuring Christmas themes. 
You’ll learn to mix inks, set up screens for printing and practice on coloured recycled card, which can be turned into wonderful gift tags, before making your final prints onto sheets of naturally dyed, delicate sheets of mulberry paper. 
In this workshop, we’ll have the option of using gold and silver inks for a luxurious finish, or design your own colour scheme to complement your chosen papers.
All materials are included. You will go home with a set of up to 6 hand printed sheets of 50 x 70 gift wrap, plus a selection of gift tags.
The workshop is suitable for beginners.



More information 
The Arienas Collective workshops, courses and events are run from a supportive and welcoming home-based environment within a Georgian mews home in Edinburgh’s City Centre New Town. We invite you to join us, leave any day-to-day worries behind, and immerse yourself in being creative.
Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us. 
All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments (a selection of Shibui teas, coffee, hot chocolate, and sweet or savoury snacks). On full day workshops you are welcome to bring your own lunch to eat inside or out; or there are a wide range of independent sit-in or takeaway delis, cafés, and restaurants, plus supermarkets, within a 5-10 minute walk.
PLEASE NOTE: Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access. The workshop space is in our home which is not nut free. Please let us know of any skin or food allergies before booking.
Private workshop bookings
Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice. Please email Lynn or phone 07732 901150 for more information.
Age restrictions
Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.

Learn how to screen print your own luxury Christmas gift wrap on beginner workshop run by local artist and printmaker Lou Davis and hosted by The Arienas Collective in Edinburgh City Centre

Screen print your own luxury gift wrap

General admission

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On this festive-themed lino printing workshop with artist Suzanne Kemplay, you will explore ways of creating simple, striking images suitable for printing onto your own greeting cards, gift tags, wrapping paper and gifts.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is a hands-on, practical and fun workshop where you will learn the basic skills&nbsp;and gain the confidence&nbsp;you need to create beautiful printed products&nbsp;at home without the need for expensive equipment.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will learn how to create a suitable design, practice cutting it out of lino,&nbsp;and select some products to print onto. You will&nbsp;take home your original lino design to use at home,&nbsp;a range&nbsp;of festive products you select for printing - such as&nbsp;greeting cards, gift tags ready to personalise, or gift wrap -&nbsp;plus a framed print of your original design to hang at home, or to give as a unique gift.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All the equipment you will need is provided.</p>
<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More information&nbsp;</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Arienas Collective workshops, courses and events are run from a supportive and welcoming home-based environment within a Georgian mews home in Edinburgh&rsquo;s City Centre New Town. We invite you to join us, leave any day-to-day worries behind, and immerse yourself in being creative.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments (a selection of Shibui teas, coffee, hot chocolate, and sweet or savoury snacks). On full day workshops you are welcome to bring your own lunch to eat inside or out; or there are a wide range of independent sit-in or takeaway delis, caf&eacute;s, and restaurants, plus supermarkets, within a 5-10 minute walk.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">PLEASE NOTE: Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access. The workshop space is in our home which is&nbsp;</em><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">not</em></strong><em fr-original-style="" style="box-sizing: border-box;">&nbsp;nut free. Please let us know of any skin or food allergies before booking.</em></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Private workshop bookings</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice. Please email Lynn or phone 07732 901150 for more information.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Age restrictions</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.</p>

On this festive-themed lino printing workshop with artist Suzanne Kemplay, you will explore ways of creating simple, striking images suitable for printing onto your own greeting cards, gift tags, wrapping paper and gifts.
This is a hands-on, practical and fun workshop where you will learn the basic skills and gain the confidence you need to create beautiful printed products at home without the need for expensive equipment. 
You will learn how to create a suitable design, practice cutting it out of lino, and select some products to print onto. You will take home your original lino design to use at home, a range of festive products you select for printing - such as greeting cards, gift tags ready to personalise, or gift wrap - plus a framed print of your original design to hang at home, or to give as a unique gift.
All the equipment you will need is provided.



More information 
The Arienas Collective workshops, courses and events are run from a welcoming and supportive environment within a Georgian mews home in Edinburgh’s City Centre New Town. We invite you to join us, leave any day-to-day worries behind and immerse yourself in being creative.
Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us. 
Our taster and introductory workshops focus on teaching creative skills and methods you can continue practising at home, using affordable materials and equipment. Where more expensive equipment is required we will mention this in the workshop description.
All the equipment and materials you need are included in the price, unless stated otherwise. 
Light refreshments from local suppliers are provided. On full day workshops you are welcome to bring your own lunch to eat inside or out. There is also a wide range of independent sit-in or takeaway delis, cafés, and restaurants, plus a range of supermarkets all within a 5-10 minute walk.
Accessibility
The workshop space is on the first-floor of our Georgian mews home and unfortunately we do not have lift access. Blue badge holders can park outside our front door on the single yellow line by arrangement.
Allergies
The workshop space is in our open plan living space and is not nut free. Please let us know about any skin or food allergies before booking. We offer a dairy-free milk and gluten free snack alternative.
Minimum number no refund policy
To ensure we can always pay our creatives a fair fee, we require a minimum number of bookings for each workshop and for this reason bookings are non-refundable. Should we have to cancel due to low numbers, we will offer you the option to swap to an alternative date or workshop, or to request a refund.
We do our very best to avoid cancellations. Since we often get late bookings, we keep our workshops on sale for as long as possible. We realise that some of you travel from afar, so if you book a space and have not yet received an email confirming your workshop is going ahead and need to make plans for your trip, please get in touch before booking any travel or accommodation so we can update you on booking numbers. Or check in before booking.
Private workshop bookings
Most of our workshops are also available to book for: private get-togethers with family and friends; themed wedding and birthday celebrations; corporate team building and well-being purposes; and in-store retail events for your customers. If you’d like to know more please Email Lynn.
Age restrictions
Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.

Linocut Printing

Lino printing class run by local artist Suzanne Kemplay at The Arienas Collective in Edinburgh City Centre

Lino print your own gift cards and tags

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On this Introduction to monoprinting workshop with Edinburgh artist Suzanne Kemplay, you will explore ways of creating simple, striking images to print onto a range of papers.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is a hands-on, spontaneous and fun workshop where you will learn the basic skills of monoprinting, one of the most versatile forms of printmaking. It produces unique and playful results, making it ideal for anyone new to printing or art.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Build your confidence by learning how to create your own images using simple mark-making, and different textures and techniques to make a unique image as you layer colours, create shapes and texture, adding and removing ink as you go. Once you&rsquo;ve created your monoprint you will&nbsp;take a second print revealing your ghost image.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More information&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Arienas Collective workshops, courses and events are run from a supportive and welcoming home-based environment within a Georgian mews home in Edinburgh&rsquo;s City Centre New Town. We invite you to join us, leave any day-to-day worries behind, and immerse yourself in being creative.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments (a selection of Shibui teas, coffee, hot chocolate, and sweet or savoury snacks).&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">PLEASE NOTE:&nbsp;</em></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access.&nbsp;</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">The workshop space is in our home which is&nbsp;</em><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">not</em></strong><em fr-original-style="" style="box-sizing: border-box;">&nbsp;nut free. Please let us know of any skin or food allergies before booking.&nbsp;</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">We require a minimum number of bookings to ensure we can pay our creatives a fair fee, and for this reason bookings are non-refundable. Should we have to cancel, we will offer you the option to swap to an alternative date or workshop, or to request a refund.</em></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Private workshop bookings</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice. <a href="mailto:lynn@thearienascollective.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Email Lynn</a> for more information.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Age restrictions</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.</p>

On this Introduction to monoprinting workshop with Edinburgh artist Suzanne Kemplay, you will explore ways of creating simple, striking images to print onto a range of papers. 
This is a hands-on, spontaneous and fun workshop where you will learn the basic skills of monoprinting, one of the most versatile forms of printmaking. It produces unique and playful results, making it ideal for anyone new to printing or art. 
Build your confidence by learning how to create your own images using simple mark-making, and different textures and techniques to make a unique image as you layer colours, create shapes and texture, adding and removing ink as you go. Once you’ve created your monoprint you will take a second print revealing your ghost image.



More information 
The Arienas Collective workshops, courses and events are run from a supportive and welcoming home-based environment within a Georgian mews home in Edinburgh’s City Centre New Town. We invite you to join us, leave any day-to-day worries behind, and immerse yourself in being creative.
Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us. 
All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments (a selection of Shibui teas, coffee, hot chocolate, and sweet or savoury snacks). 
PLEASE NOTE: 
Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access.
The workshop space is in our home which is not nut free. Please let us know of any skin or food allergies before booking.
We require a minimum number of bookings to ensure we can pay our creatives a fair fee, and for this reason bookings are non-refundable. Should we have to cancel, we will offer you the option to swap to an alternative date or workshop, or to request a refund.



Private workshop bookings
Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice. Email Lynn for more information.
Age restrictions
Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.

Explore ways of creating simple, striking images to print onto an array of papers on this monoprinting workshop with Edinburgh artist Suzanne Kemplay at The Arienas Collective in Edinburgh City Centre

Introduction to monoprinting

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn to screen print using gold metal leaf with local artist and printmaker Lou Davis.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this advanced level screen printing workshop you will&nbsp;learn to coat, expose, print and clean silk screens. You&rsquo;ll have the opportunity to create a two-layer print with one colour layer, and one where we apply metal leaf to your design. Although no previous knowledge is assumed, you will get more from this workshop if you have attended one of our&nbsp;beginner or intermediate level screen printing workshops, or have&nbsp;previous experience of screen printing.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You&rsquo;ll learn to create designs for screen printing;&nbsp;transfer your designs to a screen and print onto printmaking paper; and&nbsp;how to register your prints so they print in the same place every time. You&rsquo;ll make an edition of up to ten prints and choose your favourite to frame, ready for your wall or to give as a gift.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It&rsquo;s a good idea to think about what you&rsquo;d like to print before the workshop. Please bring some ideas for artwork with you, which we&rsquo;ll draw by hand onto tracing paper during the first part of the workshop. We will have inspiration on hand if you&rsquo;re stuck!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It is possible to print from digital images but these must be prepared before the workshop, so if you&rsquo;d like to take up this option, please contact us at least 7 days beforehand so we can properly advise you on what will print well. We will then print your ready prepared images onto screen printing acetate ready for the workshop. Digital images need to be printed in black so photos and line drawings can work well, but faint lines and subtle textures don&rsquo;t transfer well. If you are sourcing imagery from the internet, please ensure you have the necessary rights to use it.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you&rsquo;re in any doubt about whether the images you have in mind are suitable, please <a href="http://lynn@thearienascollective.com/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">get in touch&nbsp;</a>before the workshop.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More information&nbsp;</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Arienas Collective workshops, courses and events are run from a supportive and welcoming home-based environment within a Georgian mews home in Edinburgh&rsquo;s City Centre New Town. We invite you to join us, leave any day-to-day worries behind, and immerse yourself in being creative.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments (a selection of Shibui teas, coffee, hot chocolate, and sweet or savoury snacks). On full day workshops you are welcome to bring your own lunch to eat inside or out; or there are a wide range of independent sit-in or takeaway delis, caf&eacute;s, and restaurants, plus supermarkets, within a 5-10 minute walk.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">PLEASE NOTE: Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access. The workshop space is in our home which is&nbsp;</em><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">not</em></strong><em fr-original-style="" style="box-sizing: border-box;">&nbsp;nut free. Please let us know of any skin or food allergies before booking.</em></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Private workshop bookings</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice. Please email Lynn or phone 07732 901150 for more information.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Age restrictions</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.</p>

Learn to screen print using gold metal leaf with local artist and printmaker Lou Davis.
In this advanced level screen printing workshop you will learn to coat, expose, print and clean silk screens. You’ll have the opportunity to create a two-layer print with one colour layer, and one where we apply metal leaf to your design. Although no previous knowledge is assumed, you will get more from this workshop if you have attended one of our beginner or intermediate level screen printing workshops, or have previous experience of screen printing.
You’ll learn to create designs for screen printing; transfer your designs to a screen and print onto printmaking paper; and how to register your prints so they print in the same place every time. You’ll make an edition of up to ten prints and choose your favourite to frame, ready for your wall or to give as a gift.
It’s a good idea to think about what you’d like to print before the workshop. Please bring some ideas for artwork with you, which we’ll draw by hand onto tracing paper during the first part of the workshop. We will have inspiration on hand if you’re stuck!
It is possible to print from digital images but these must be prepared before the workshop, so if you’d like to take up this option, please contact us at least 7 days beforehand so we can properly advise you on what will print well. We will then print your ready prepared images onto screen printing acetate ready for the workshop. Digital images need to be printed in black so photos and line drawings can work well, but faint lines and subtle textures don’t transfer well. If you are sourcing imagery from the internet, please ensure you have the necessary rights to use it.
If you’re in any doubt about whether the images you have in mind are suitable, please get in touchbefore the workshop.



More information 
The Arienas Collective workshops, courses and events are run from a supportive and welcoming home-based environment within a Georgian mews home in Edinburgh’s City Centre New Town. We invite you to join us, leave any day-to-day worries behind, and immerse yourself in being creative.
Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us. 
All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments (a selection of Shibui teas, coffee, hot chocolate, and sweet or savoury snacks). On full day workshops you are welcome to bring your own lunch to eat inside or out; or there are a wide range of independent sit-in or takeaway delis, cafés, and restaurants, plus supermarkets, within a 5-10 minute walk.
PLEASE NOTE: Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access. The workshop space is in our home which is not nut free. Please let us know of any skin or food allergies before booking.
Private workshop bookings
Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice. Please email Lynn or phone 07732 901150 for more information.
Age restrictions
Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.

Learn how to screen print and apply metal leaf to your design with printmaker Lou Davis at The Arienas Collective in Edinburgh City Centre

Screen printing using gold leaf

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Join Jenny from The Scottish Soapworks and learn how to make a travel-sized shampoo bars, soap bars and rich Vitamin C cream which are perfectly proportioned for taking on holiday.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will learn about the benefits of essential oils Jenny uses in her tried and tested recipes and take home all the soap, shampoo and cream you make on the day.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After your workshop, you will be sent a set of notes including details of the ingredients, equipment and recipes used, plus a list of suppliers so you can continue making your own shampoo, soap bars at home.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is a great workshop for those who want to cut back on packaging; know more about the ingredients they use on their skin and hair - and which ultimately end up in our rivers and oceans; and for saving money by making your own. It&#39;s also a fun creative activity to do at home with other family members.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Bring a friend and save*</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We love to encourage people to get creative together. If you have a friend or family member you&#39;d like to join you, you can save &pound;5 if you book a second space at the same time as booking yours. Just select the &#39;Bring a friend&#39; option when booking your second space.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">*One bring a friend space per full price space.</span></em></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More information&nbsp;</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Arienas Collective workshops, courses and events are run from a supportive and welcoming home-based environment within a Georgian mews home in Edinburgh&rsquo;s City Centre New Town. We invite you to join us, leave any day-to-day worries behind, and immerse yourself in being creative.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments. On full day workshops you are welcome to bring your own lunch to eat inside or out; or there are a wide range of independent sit-in or takeaway delis, caf&eacute;s, and restaurants, plus supermarkets, within a 5-10 minute walk.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">PLEASE NOTE: Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access. The workshop space is in our home which is&nbsp;</em><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">not</em></strong><em fr-original-style="" style="box-sizing: border-box;">&nbsp;nut free. Please let us know of any skin or food allergies before booking.</em></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Private workshop bookings</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Age restrictions</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.</p>

Join Jenny from The Scottish Soapworks and learn how to make a travel-sized shampoo bars, soap bars and rich Vitamin C cream which are perfectly proportioned for taking on holiday.
You will learn about the benefits of essential oils Jenny uses in her tried and tested recipes and take home all the soap, shampoo and cream you make on the day.
After your workshop, you will be sent a set of notes including details of the ingredients, equipment and recipes used, plus a list of suppliers so you can continue making your own shampoo, soap bars at home.
This is a great workshop for those who want to cut back on packaging; know more about the ingredients they use on their skin and hair - and which ultimately end up in our rivers and oceans; and for saving money by making your own. It's also a fun creative activity to do at home with other family members.
Bring a friend and save*
We love to encourage people to get creative together. If you have a friend or family member you'd like to join you, you can save £5 if you book a second space at the same time as booking yours. Just select the 'Bring a friend' option when booking your second space. 
*One bring a friend space per full price space.



More information 
The Arienas Collective workshops, courses and events are run from a supportive and welcoming home-based environment within a Georgian mews home in Edinburgh’s City Centre New Town. We invite you to join us, leave any day-to-day worries behind, and immerse yourself in being creative.
Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us. 
All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments. On full day workshops you are welcome to bring your own lunch to eat inside or out; or there are a wide range of independent sit-in or takeaway delis, cafés, and restaurants, plus supermarkets, within a 5-10 minute walk.
PLEASE NOTE: Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access. The workshop space is in our home which is not nut free. Please let us know of any skin or food allergies before booking.
Private workshop bookings
Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice. 
Age restrictions
Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.

Soap Making

Make your own earth-conscious and eco-friendly shampoo, soap and a Vitamin C rich cream travel kits with The Scottish Soapworks at The Arienas Collective in Edinburgh City Centre

Make your own soap and skincare travel kit

Book a second space at the same time and save £5. If you wish to bring a group of 4, then book two full price spaces and two Bring a friend spaces to save £10.

Bring a friend

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Suitable for beginners and those with more experience, in this workshop you will design and create your very own bespoke, slate garden mosaic with Jacky from Mossy Mosaic.</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Mosaic making fits in perfectly with our vision of a world where recycling, repurposing and upcycling is the norm. Old slate can form the perfect base for a garden mosaic, hanging from the shed or balancing on a border. Bring new colour and interest into your garden with your very own bespoke design using vitreous glass, old china and sea washed glass!</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this workshop you will use a reclaimed slate base to make a gorgeous mandala mosaic. You will be shown how to cut china and vitreous glass and you can also include sea washed glass and glass nuggets as part of your design. We will embed the tiles into an adhesive mortar mixture (an alternative method to gluing &amp; grouting). All materials are provided, including reclaimed fishing rope to hang your completed piece (when available).</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Jacky has been immersed in mosaic making for over 15 years and is an avid beach comber, exploring the beaches of Scotland with her lurcher dog Pip, and often incorporating her finds of sea washed glass and pottery into her own mosaics.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More information&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Arienas Collective workshops, courses and events are run from a supportive and welcoming home-based environment within a Georgian mews home in Edinburgh&rsquo;s City Centre New Town. We invite you to join us, leave any day-to-day worries behind, and immerse yourself in being creative.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments (a selection of Shibui teas, coffee, hot chocolate, and sweet or savoury snacks).&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On full day workshops you are welcome to bring your own lunch to eat inside or out; or there are a wide range of independent sit-in or takeaway delis, caf&eacute;s, and restaurants, plus supermarkets, within a 5-10 minute walk.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">PLEASE NOTE:&nbsp;</em></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access.&nbsp;</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">The workshop space is in our home which is&nbsp;</em><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">not</em></strong><em fr-original-style="" style="box-sizing: border-box;">&nbsp;nut free. Please let us know of any skin or food allergies before booking.&nbsp;</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">We require a minimum number of bookings to ensure we can pay our creatives a fair fee, and for this reason bookings are non-refundable. Should we have to cancel, we will offer you the option to swap to an alternative date or workshop, or to request a refund.</em></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Private workshop bookings</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice. <a href="mailto:lynn@thearienascollective.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Email Lynn</a> for more information.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Age restrictions</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.</p>

Suitable for beginners and those with more experience, in this workshop you will design and create your very own bespoke, slate garden mosaic with Jacky from Mossy Mosaic.
Mosaic making fits in perfectly with our vision of a world where recycling, repurposing and upcycling is the norm. Old slate can form the perfect base for a garden mosaic, hanging from the shed or balancing on a border. Bring new colour and interest into your garden with your very own bespoke design using vitreous glass, old china and sea washed glass!
In this workshop you will use a reclaimed slate base to make a gorgeous mandala mosaic. You will be shown how to cut china and vitreous glass and you can also include sea washed glass and glass nuggets as part of your design. We will embed the tiles into an adhesive mortar mixture (an alternative method to gluing & grouting). All materials are provided, including reclaimed fishing rope to hang your completed piece (when available).
Jacky has been immersed in mosaic making for over 15 years and is an avid beach comber, exploring the beaches of Scotland with her lurcher dog Pip, and often incorporating her finds of sea washed glass and pottery into her own mosaics.





More information 
The Arienas Collective workshops, courses and events are run from a supportive and welcoming home-based environment within a Georgian mews home in Edinburgh’s City Centre New Town. We invite you to join us, leave any day-to-day worries behind, and immerse yourself in being creative.
Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us. 
All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments (a selection of Shibui teas, coffee, hot chocolate, and sweet or savoury snacks). 
On full day workshops you are welcome to bring your own lunch to eat inside or out; or there are a wide range of independent sit-in or takeaway delis, cafés, and restaurants, plus supermarkets, within a 5-10 minute walk.
PLEASE NOTE: 
Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access.
The workshop space is in our home which is not nut free. Please let us know of any skin or food allergies before booking.
We require a minimum number of bookings to ensure we can pay our creatives a fair fee, and for this reason bookings are non-refundable. Should we have to cancel, we will offer you the option to swap to an alternative date or workshop, or to request a refund.
Private workshop bookings
Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice. Email Lynn for more information.
Age restrictions
Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.

Upcycling

Make your own mosaic mandela using slate with Mossy Mosaic hosted by The Arienas Collective in Edinburgh

Mandala slate garden mosaic workshop

General Admission

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On this lino printing taster workshop with Edinburgh artist Suzanne Kemplay, you will explore quick ways of creating simple images of flowers or patterns.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Suzanne will provide pre-made templates&nbsp;to speed up the design process, so that you can quickly&nbsp;move on to practice&nbsp;printing, and to learning the different techniques you can use to produce striking images.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is a hands-on, practical and fun workshop where you will learn the basic skills of lino cutting and printing, and gain the confidence you need to create beautiful prints at home without the need for expensive equipment.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All the equipment and materials you will need are provided. You will take home all the prints you make, and your lino cut design so you can continue practising at home.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Should you prefer to create your own design for lino printing, please check out Suzanne&#39;s full-day introductory workshop to printing onto paper <a href="https://www.thearienascollective.com/workshops?layout=grid&cadpath=the-arienas-collective%2Fintroduction-to-lino-printing-onto-paper" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">here</a>. Or her Introduction to lino printing onto fabric full day workshop <a href="https://www.thearienascollective.com/workshops?layout=grid&cadpath=the-arienas-collective%2Fintroduction-to-lino-printing-onto-fabric" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">here</a>.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More information&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Arienas Collective workshops, courses and events are run from a supportive and welcoming home-based environment within a Georgian mews home in Edinburgh&rsquo;s City Centre New Town. We invite you to join us, leave any day-to-day worries behind, and immerse yourself in being creative.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments (a selection of Shibui teas, coffee, hot chocolate, and sweet or savoury snacks).&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On full day workshops you are welcome to bring your own lunch to eat inside or out; or there are a wide range of independent sit-in or takeaway delis, caf&eacute;s, and restaurants, plus supermarkets, within a 5-10 minute walk.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">PLEASE NOTE:&nbsp;</em></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access.&nbsp;</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">The workshop space is in our home which is&nbsp;</em><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">not</em></strong><em fr-original-style="" style="box-sizing: border-box;">&nbsp;nut free. Please let us know of any skin or food allergies before booking.&nbsp;</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">We require a minimum number of bookings to ensure we can pay our creatives a fair fee, and for this reason bookings are non-refundable. Should we have to cancel, we will offer you the option to swap to an alternative date or workshop, or to request a refund.</em></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Private workshop bookings</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice. <a href="mailto:lynn@thearienascollective.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Email Lynn</a> for more information.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Age restrictions</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.</p>

On this lino printing taster workshop with Edinburgh artist Suzanne Kemplay, you will explore quick ways of creating simple images of flowers or patterns.
Suzanne will provide pre-made templates to speed up the design process, so that you can quickly move on to practice printing, and to learning the different techniques you can use to produce striking images.
This is a hands-on, practical and fun workshop where you will learn the basic skills of lino cutting and printing, and gain the confidence you need to create beautiful prints at home without the need for expensive equipment. 
All the equipment and materials you will need are provided. You will take home all the prints you make, and your lino cut design so you can continue practising at home.
Should you prefer to create your own design for lino printing, please check out Suzanne's full-day introductory workshop to printing onto paper here. Or her Introduction to lino printing onto fabric full day workshop here.



More information 
The Arienas Collective workshops, courses and events are run from a supportive and welcoming home-based environment within a Georgian mews home in Edinburgh’s City Centre New Town. We invite you to join us, leave any day-to-day worries behind, and immerse yourself in being creative.
Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us. 
All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments (a selection of Shibui teas, coffee, hot chocolate, and sweet or savoury snacks). 
On full day workshops you are welcome to bring your own lunch to eat inside or out; or there are a wide range of independent sit-in or takeaway delis, cafés, and restaurants, plus supermarkets, within a 5-10 minute walk.
PLEASE NOTE: 
Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access.
The workshop space is in our home which is not nut free. Please let us know of any skin or food allergies before booking.
We require a minimum number of bookings to ensure we can pay our creatives a fair fee, and for this reason bookings are non-refundable. Should we have to cancel, we will offer you the option to swap to an alternative date or workshop, or to request a refund.
Private workshop bookings
Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice. Email Lynn for more information.
Age restrictions
Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.

Explore quick ways of creating simple images on this lino printing taster workshop with local artist Suzanne Kemplay at The Arienas Collective in Edinburgh City Centre

Beginners lino printing taster workshop

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On this fun, Soap &amp; Sip class you will learn how to make your own organic, &#39;melt and pour&#39; mini-soaps using an organic, vegan glycerine base.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Jenny from The Scottish Soapworks will share the benefits of the essential oils she uses in her tried and tested recipe, and show you how to make your own soap using a simple method, and affordable equipment.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All materials are included, and during the break you can enjoy a complimentary glass of fizz!* Non-alcoholic drink options will also be available. You will take home all the soap shapes you make on the night - and, if you can bear to part with any of them, they also make great wee gifts!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Festive stocking filler option*</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our November date will feature festive moulds and gift wrap so you can make some Christmas gifts if you wish. We will offer up a complimentary Buck&#39;s Fizz for those who enjoy a seasonal tipple, along with a selection of coffees and speciality Shibui teas.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Bring a friend and save</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We love it when people opt for a creative night out with friends, colleagues and family. We have a special offer on all our Soap &amp; Sip classes when you book two spaces at the same time. To benefit from this offer, select the Bring a Friend option when booking a second space.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More information&nbsp;</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Arienas Collective workshops, courses and events are run from a supportive and welcoming home-based environment within a Georgian mews home in Edinburgh&rsquo;s City Centre New Town. We invite you to join us, leave any day-to-day worries behind, and immerse yourself in being creative.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments (a selection of Shibui teas, coffee, hot chocolate, and sweet or savoury snacks). On full day workshops you are welcome to bring your own lunch to eat inside or out; or there are a wide range of independent sit-in or takeaway delis, caf&eacute;s, and restaurants, plus supermarkets, within a 5-10 minute walk.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">PLEASE NOTE: Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access. The workshop space is in our home which is&nbsp;</em><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">not</em></strong><em fr-original-style="" style="box-sizing: border-box;">&nbsp;nut free. Please let us know of any skin or food allergies before booking.</em></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Private workshop bookings</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Age restrictions</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.</p>

On this fun, festive-themed class you will learn how to make your own organic, 'melt and pour' mini-soaps using an organic, vegan glycerine base.
Jenny from The Scottish Soapworks will share the benefits of the essential oils she uses in her tried and tested recipe, and show you how to make your own soap using a simple method, and affordable equipment.
All materials plus festive-themed refreshments are provided. You will take home all the soap shapes you make on the night which will make great wee gifts, stocking fillers and for first footing treats!
Bring a friend and save
We love it when people opt for a creative night out with friends, colleagues and family, and if you book a second space at the same time you can save £5. To benefit from this offer, select the Bring a Friend option when booking.



More information 
The Arienas Collective workshops, courses and events are run from a welcoming and supportive environment within a Georgian mews home in Edinburgh’s City Centre New Town. We invite you to join us, leave any day-to-day worries behind and immerse yourself in being creative.
Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us. 
Our taster and introductory workshops focus on teaching creative skills and methods you can continue practising at home, using affordable materials and equipment. Where more expensive equipment is required we will mention this in the workshop description.
All the equipment and materials you need are included in the price, unless stated otherwise. 
Light refreshments from local suppliers are provided. On full day workshops you are welcome to bring your own lunch to eat inside or out. There is also a wide range of independent sit-in or takeaway delis, cafés, and restaurants, plus a range of supermarkets all within a 5-10 minute walk.
Accessibility
The workshop space is on the first-floor of our Georgian mews home and unfortunately we do not have lift access. Blue badge holders can park outside our front door on the single yellow line by arrangement.
Allergies
The workshop space is in our open plan living space and is not nut free. Please let us know about any skin or food allergies before booking. We offer a dairy-free milk and gluten free snack alternative.
Minimum number no refund policy
To ensure we can always pay our creatives a fair fee, we require a minimum number of bookings for each workshop and for this reason bookings are non-refundable. Should we have to cancel due to low numbers, we will offer you the option to swap to an alternative date or workshop, or to request a refund.
We do our very best to avoid cancellations. Since we often get late bookings, we keep our workshops on sale for as long as possible. We realise that some of you travel from afar, so if you book a space and have not yet received an email confirming your workshop is going ahead and need to make plans for your trip, please get in touch before booking any travel or accommodation so we can update you on booking numbers. Or check in before booking.
Private workshop bookings
Most of our workshops are also available to book for: private get-togethers with family and friends; themed wedding and birthday celebrations; corporate team building and well-being purposes; and in-store retail events for your customers. If you’d like to know more please Email Lynn.
Age restrictions
Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.

A fun festive soap making class in Edinburgh City Centre

Festive soap making: learn how to make mini soap stocking fillers

Book an extra space for a friend for £40 (one Bring a Friend space per full price booking).

Make two fabulous festive soap and skincare gift sets on this one day workshop with The Scottish Soapworks in Edinburgh City Centre.
This is a one day, beginner-friendly organic glycerine soap making and cream blending workshop with a Christmas twist!
You will learn how to make two 100g soap bars, and blend 200g of Vitamin E-rich hand and body cream, using a specially selected tried-and-tested recipe featuring gorgeous festive-themed scents.
During the day, you will also learn about the properties of essential oils, and share tips and ideas for gift wrapping.
A selection of hot drinks - including mulled wine tea! - and mince pies will be served to get you in the mood. 
The day will end with a gift wrapping session around our festive craft table, with a selection of items to choose from.
Earth conscious credentials
We are mindful of the effect we have on the environment, and do our best to minimise our impact.
All ingredients, packaging and wraps used on this workshop are eco-friendly. Gift wrap items on the craft table may also include recycled and re-usable packaging options.
You will take all the lovely products you have created home with you on the day, and workshop correspondence and notes are sent to you electronically.
Favourite feedback
We love to hear what you think about our workshops. Here's a favourite review for soap making.
“A most enjoyable and relaxing experience. Our tutor, Jenny, made us feel right at home (and that's where we were! Thank you Lynn.) A great mixture of giving information, demonstrating, and practical experience of making soap. Everyone in the group was so friendly, and I felt as if I had known them much longer than a few hours. It was very pleasing to be able to take away the soap we had created - a real sense of achievement. Looking forward to making more at home. Many many thanks to Jenny, Lynn and the team for a memorable day: I loved it.” [Janice]




More information 
The Arienas Collective workshops, courses and events are run from a welcoming and supportive environment within a Georgian mews home in Edinburgh’s City Centre New Town. We invite you to join us, leave any day-to-day worries behind and immerse yourself in being creative.
Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us. 
Our taster and introductory workshops focus on teaching creative skills and methods you can continue practising at home, using affordable materials and equipment. Where more expensive equipment is required we will mention this in the workshop description.
All the equipment and materials you need are included in the price, unless stated otherwise. 
Light refreshments from local suppliers are provided. On full day workshops you are welcome to bring your own lunch to eat inside or out. There is also a wide range of independent sit-in or takeaway delis, cafés, and restaurants, plus a range of supermarkets all within a 5-10 minute walk.
Accessibility
The workshop space is on the first-floor of our Georgian mews home and unfortunately we do not have lift access. Blue badge holders can park outside our front door on the single yellow line by arrangement.
Allergies
The workshop space is in our open plan living space and is not nut free. Please let us know about any skin or food allergies before booking. We offer a dairy-free milk and gluten free snack alternative.
Minimum number no refund policy
To ensure we can always pay our creatives a fair fee, we require a minimum number of bookings for each workshop and for this reason bookings are non-refundable. Should we have to cancel due to low numbers, we will offer you the option to swap to an alternative date or workshop, or to request a refund.
We do our very best to avoid cancellations. Since we often get late bookings, we keep our workshops on sale for as long as possible. We realise that some of you travel from afar, so if you book a space and have not yet received an email confirming your workshop is going ahead and need to make plans for your trip, please get in touch before booking any travel or accommodation so we can update you on booking numbers. Or check in before booking.
Private workshop bookings
Most of our workshops are also available to book for: private get-togethers with family and friends; themed wedding and birthday celebrations; corporate team building and well-being purposes; and in-store retail events for your customers. If you’d like to know more please Email Lynn.
Age restrictions
Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.

A festive-themed soap and skincare gift making class in Edinburgh City Centre

Festive soap and skincare: learn how to make an organic soap and Vitamin C body cream gift set

<p dir="ltr" id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Facilitated by: Teresa Nightingale, HIGN trustee and Income Generation &amp; Marketing Director, Wirral Hospice St John&rsquo;s.</span></p><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Sharing and networking session.</span><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Q2 Reporting<br fr-original-style="" style="box-sizing: border-box;"><br style="color: rgb(0, 0, 54); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 54);"><span style="color: rgb(0, 0, 54); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 54);">THIS SESSION WON&#39;T BE RECORDED.</span><br fr-original-style="" style="box-sizing: border-box;"></span><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Session aimed at fundraising leaders: Directors | Heads of | Leads | Managers</span></div></div>

Presentation - How charity retail can improve patient care in hospices by Vicki Burnett, The Charity Retail Consultancy

Session aimed at hospice retailers

Retail strategy:
- How having a strategic approach to retail can support the delivery of your hospice’s goals, what should be included and how to ensure the team share the vision

Staff and volunteer recruitment and retention:
- The sector’s biggest challenge today – what you can do to ensure you recruit and retain the right people to run your retail chain

Investment and growth:
- Identifying the key trends in charity retail right now, helping you to make informed decisions about when and how to invest and grow

Hospice Income Generation Network

Thu 27 Mar 2025 - Charity Retail

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations.

This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction.

Throughout the course, delegates will learn how to:
Project a UB4me, customer-centred attitude 
Empower people with respect and control by acknowledging and offering choices 
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions 
Listen more intently to develop the best rapport 
Communicate clearly with conviction, projecting greater credibility 
Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude 
Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business 

This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. 

Upon registration, delegates will receive online login instructions prior to the class date. 

This format allows for a collaborative learning experience from the comfort of one's own home or office.

Improving Communications Uk

IMPROVING CUSTOMER SERVICE

Chesterfield

<h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Highfield Level 1 Award In Food Safety In Retail (RQF)</h2><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Half day course</li><li fr-original-style="" style="box-sizing: border-box;">Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely</li><li fr-original-style="" style="box-sizing: border-box;">This Level 1 Award in Food Safety for Retail helps to prepare people for working in a low-risk role, where some food handling takes place.</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents:</strong><ul id="isPasted" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The Importance of Food Safety</li><li fr-original-style="" style="box-sizing: border-box;">Legal responsibilities of food handlers</li><li fr-original-style="" style="box-sizing: border-box;">Personal hygiene</li><li fr-original-style="" style="box-sizing: border-box;">Contamination and cross contamination</li><li fr-original-style="" style="box-sizing: border-box;">The importance of keeping one&#39;s work areas clean</li><li fr-original-style="" style="box-sizing: border-box;">Pest control</li><li fr-original-style="" style="box-sizing: border-box;">Basic bacteriology</li></ul><h3 fr-original-style="" style="box-sizing: border-box;">Benefits of this course:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-1723cac54d3" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;">Businesses have a duty to their customers to produce food that is safe for consumption.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-1723cac54d3" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;">There are&nbsp;<a href="https://www.food.gov.uk/news-alerts/news/avoid-the-unwanted-gift-of-food-poisoning-this-christmas" style="color: rgb(34, 177, 77); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: rgb(34, 177, 77);">one million cases of food poisoning</a>&nbsp;in the UK each year.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-1723cac54d3" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;">More than 6,000 are admitted to hospital.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-1723cac54d3" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;">In 2014/2015, businesses in Chesterfield were issued 344 written enforcement notices. Derby received 1,116.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-1723cac54d3" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;">Doing our Ofqual regulated, nationally accredited course ensures that nothing of importance is left out.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-1723cac54d3" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;"><a href="https://pochattraining.co.uk/resources-food-law-code-of-practice/" style="color: rgb(34, 177, 77); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: rgb(34, 177, 77);">EU and UK regulations</a>&nbsp;state that all food handlers must receive appropriate training in food safety practices relevant to their duties.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-1723cac54d3" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;"><a href="https://www.food.gov.uk/business-guidance/food-hygiene-for-your-business" style="color: rgb(34, 177, 77); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: rgb(34, 177, 77);">The Food Standards Agency</a>&nbsp;says that &#39;Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely&rsquo;.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-1723cac54d3" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;">This Highfield Level 1 Award in Food Safety in Retail (RQF) is a nationally accredited qualification especially suitable for people working in, or planning to work in, the food retail industry where some food handling takes place</span></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h3><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 fr-original-style="" style="box-sizing: border-box;">Accredited, Ofqual regulated qualification:</h3><div fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/pochat-training/148815a6-4218-4261-b2fc-a9a2f2674ee4/original.jpeg" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable"></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This Level 1 Food Safety in Retail training course is a nationally recognised, Ofqual regulated qualification accredited by&nbsp;</span><a href="https://www.highfieldqualifications.com/" style="color: rgb(34, 177, 77); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: rgb(34, 177, 77);">Highfield Qualifications</a><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This means that you can be rest assured that your level 1 Food safety in Retail certificate fulfils the legal requirements and is a very good way to make sure your low-risk employees are appropriately trained in Food Safety.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The&nbsp;</span><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Ofqual Register number</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;for this course is&nbsp;</span><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">603/2617/7</strong></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><img src="https://images.cademy.co.uk/pochat-training/e8c025d7-c651-4636-9b80-8c3c6917be17/original.png" style="width: 611px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 611px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

Highfield Level 1 Award In Food Safety In Retail (RQF)



Half day course
Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely
This Level 1 Award in Food Safety for Retail helps to prepare people for working in a low-risk role, where some food handling takes place.



Course Contents:
The Importance of Food Safety
Legal responsibilities of food handlers
Personal hygiene
Contamination and cross contamination
The importance of keeping one's work areas clean
Pest control
Basic bacteriology
Benefits of this course:
Businesses have a duty to their customers to produce food that is safe for consumption.
There are one million cases of food poisoning in the UK each year.
More than 6,000 are admitted to hospital.
In 2014/2015, businesses in Chesterfield were issued 344 written enforcement notices. Derby received 1,116.
Doing our Ofqual regulated, nationally accredited course ensures that nothing of importance is left out.
EU and UK regulations state that all food handlers must receive appropriate training in food safety practices relevant to their duties.
The Food Standards Agency says that 'Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely’.
This Highfield Level 1 Award in Food Safety in Retail (RQF) is a nationally accredited qualification especially suitable for people working in, or planning to work in, the food retail industry where some food handling takes place








Accredited, Ofqual regulated qualification:

This Level 1 Food Safety in Retail training course is a nationally recognised, Ofqual regulated qualification accredited by Highfield Qualifications.

This means that you can be rest assured that your level 1 Food safety in Retail certificate fulfils the legal requirements and is a very good way to make sure your low-risk employees are appropriately trained in Food Safety.

The Ofqual Register number for this course is 603/2617/7







Pochat Training

Retail

Food Safety

Retail Management

Accredited Food Hygiene

Food & Hygiene

Accredited Food Safety

Food Safety In Retail, Level 1

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					<div><p>Retail Operations is the key to success in the ever-changing retail landscape. With this comprehensive course, learn how to manage all aspects of your retail business, from strategy development to supply chain management to customer experience.</p><p>Step into the bustling realm of Retail Operations, where every decision counts and every strategy sets a new direction. This course unfolds the multiple layers of the retail world, from strategy development to the intricate dance of procurement and merchandising. Learn to set the right price, ensuring that your products attract consumers and promise profitability.</p><p>But that's just the tip of the iceberg. As you venture further, the course will illuminate the vital realm of supply chain management and the pulse of consumer behavior. Master the art of choosing the perfect retail location, striking deals with suppliers, and understanding the core values that drive your consumers. Managing multiple retail channels has become more crucial with evolving markets and digital expansions. We've got you covered.</p><p>Towards the end, leadership takes center stage. Become proficient in essential management techniques that are tailored for the retail landscape. Equip yourself with the knowledge of retail store health, safety guidelines, and the indispensable Consumer Rights Act. This course is your ticket to mastering the vast world of Retail Operations, ensuring you stand out and thrive in this dynamic industry.</p></div>
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			<h2><b> Learning outcome</b></h2>		</div>
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										<span>Develop and implement a retail strategy</span>
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										<span>Select and source the right products for your retail business</span>
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										<span>Manage your supply chain efficiently and effectively</span>
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										<span>Understand and apply consumer behavior principles</span>
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										<span>Select the right retail location for your business</span>
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										<span>Negotiate effectively with suppliers</span>
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										<span>Apply essential management and leadership skills</span>
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										<span>Manage multiple retail channels effectively</span>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
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										<span>Gain a holistic understanding of the retail landscape</span>
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										<span>Equip yourself with the tools for optimal decision-making in retail</span>
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										<span>Stay updated on the latest retail safety guidelines</span>
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										<span>Understand consumer rights to ensure business compliance</span>
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										<span>Earn a certificate of completion that can be added to your resume</span>
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										<span>Boost your career prospects</span>
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										<span>Retail Manager</span>
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										<span>Buyer</span>
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			<h2> <b>Requirements</b></h2>		</div>
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										<span>A basic understanding of the retail industry.</span>
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										<span>An open mindset for learning new concepts.</span>
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										<span>Access to a computer and the internet.</span>
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Retail Operations is the key to success in the ever-changing retail landscape. With this comprehensive course, learn how to manage all aspects of your retail business, from strategy development to supply chain management to customer experience.
Step into the bustling realm of Retail Operations, where every decision counts and every strategy sets a new direction. This course unfolds the multiple layers of the retail world, from strategy development to the intricate dance of procurement and merchandising. Learn to set the right price, ensuring that your products attract consumers and promise profitability.
But that's just the tip of the iceberg. As you venture further, the course will illuminate the vital realm of supply chain management and the pulse of consumer behavior. Master the art of choosing the perfect retail location, striking deals with suppliers, and understanding the core values that drive your consumers. Managing multiple retail channels has become more crucial with evolving markets and digital expansions. We've got you covered.
Towards the end, leadership takes center stage. Become proficient in essential management techniques that are tailored for the retail landscape. Equip yourself with the knowledge of retail store health, safety guidelines, and the indispensable Consumer Rights Act. This course is your ticket to mastering the vast world of Retail Operations, ensuring you stand out and thrive in this dynamic industry.
 Learning outcome
Develop and implement a retail strategy
Select and source the right products for your retail business
Set competitive and profitable prices
Manage your supply chain efficiently and effectively
Understand and apply consumer behavior principles
Select the right retail location for your business
Negotiate effectively with suppliers
Apply essential management and leadership skills
Manage multiple retail channels effectively
 Why should I take this course?
Gain a holistic understanding of the retail landscape
Equip yourself with the tools for optimal decision-making in retail
Stay updated on the latest retail safety guidelines
Understand consumer rights to ensure business compliance
Earn a certificate of completion that can be added to your resume
Boost your career prospects
 Career Path
Retail Manager
Store Manager
Assistant Store Manager
Visual Merchandiser
Buyer
Supply Chain Manager
Customer Service Manager
Marketing Manager
Brand Manager
Entrepreneur
 Requirements
A basic understanding of the retail industry.
An open mindset for learning new concepts.
Access to a computer and the internet.

Skill Up

Operations Management

Online Course Marketing

Business Leadership

Restaurant Management

Sales Management

In today's competitive retail landscape, having a deep understanding of retail operations is more important than ever. This course will give you the essential knowledge and skills to manage a successful retail business.

Retail Operations

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					<div><h3><strong><span>Overview</span></strong></h3></div>
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					<div><p>This Retail: Retail Assistant course will unlock your full potential and will show you how to <strong>excel in a career in Retail: Retail Assistant</strong>. So upskill now and reach your full potential. Everything you need to get started in Retail: Retail Assistant is available in this course.</p><p>Learning and progressing are the hallmarks of personal development. This Retail: Retail Assistant will <strong>quickly teach you the must-have</strong> <strong>skills</strong> needed to start in the relevant industry.</p></div>
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					<div><h3><strong><span>In This Mental Health Course, You Will:</span></strong></h3></div>
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					<div><ul><li>Learn strategies to boost your workplace efficiency.</li><li>Hone your Retail: Retail Assistant skills to help you advance your career.</li><li>Acquire a comprehensive understanding of various Retail: Retail Assistant topics and tips from industry experts.</li><li>Learn in-demand Retail: Retail Assistant skills that are in <strong>high demand among UK employers</strong>, which will help you to kickstart your career.</li></ul></div>
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					<div><p>This Retail: Retail Assistant course covers everything you must know to stand against the tough competition in the Retail: Retail Assistant field. </p><p>The future is truly yours to seize with this Retail: Retail Assistant. Enrol today and complete the course to achieve a Retail: Retail Assistant <strong>certificate</strong> that can change your professional career forever.</p></div>
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					<div><h3><strong><span>Additional Perks of Buying a Course From Institute of Mental Health</span></strong><b></b></h3></div>
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					<div><ul><li>Study online - whenever and wherever you want.</li><li>One-to-one support from a dedicated tutor throughout your course.</li><li>Certificate immediately upon course completion</li><li>100% Money back guarantee</li><li>Exclusive discounts on your next course purchase from Institute of Mental Health </li></ul></div>
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					<div><p>Enrolling in the Retail: Retail Assistant course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now.</p></div>
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					<div><p>After studying the Retail: Retail Assistant course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. </p></div>
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					<div><h3><strong><span>Certificate of Achievement</span><span><br /></span></strong></h3></div>
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					<div><p>Upon successfully completing the Retail: Retail Assistant course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99.</p></div>
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					<div><p>This Retail: Retail Assistant is suitable for anyone aspiring to start a career in Retail: Retail Assistant; even if you are new to this and have no prior knowledge on Retail: Retail Assistant, this course is going to be very easy for you to understand. </p><p>And if you are already working in the Retail: Retail Assistant field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. </p><p>Taking this Retail: Retail Assistant course is a win-win for you in all aspects. </p><p>This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.</p></div>
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					<div><h3><strong><span>Requirements</span></strong></h3></div>
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					<div><p>This Retail: Retail Assistant course has no prerequisite. </p><p>You don't need any educational qualification or experience to enrol in the Retail: Retail Assistant course.</p><p>Do note: you must be at least 16 years old to enrol.</p><p>Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Retail: Retail Assistant course.</p><p>Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills.</p></div>
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					<td>Module 01: Introduction to Retail Management</td>
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					<td><span><i></i> 00:22:00</span></td>
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					<td><span><i></i> 00:13:00</span></td>
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					<td><span><i></i> 00:10:00</span></td>
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					<td><span><i></i> 00:12:00</span></td>
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					<td>Module 05: The Importance of Communicating with Customers</td>
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					<td><span><i></i> 00:18:00</span></td>
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					<td><span><i></i> 00:13:00</span></td>
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Overview
This Retail: Retail Assistant course will unlock your full potential and will show you how to excel in a career in Retail: Retail Assistant. So upskill now and reach your full potential. Everything you need to get started in Retail: Retail Assistant is available in this course.
Learning and progressing are the hallmarks of personal development. This Retail: Retail Assistant will quickly teach you the must-have skills needed to start in the relevant industry.
In This Mental Health Course, You Will:
Learn strategies to boost your workplace efficiency.
Hone your Retail: Retail Assistant skills to help you advance your career.
Acquire a comprehensive understanding of various Retail: Retail Assistant topics and tips from industry experts.
Learn in-demand Retail: Retail Assistant skills that are in high demand among UK employers, which will help you to kickstart your career.
This Retail: Retail Assistant course covers everything you must know to stand against the tough competition in the Retail: Retail Assistant field. 
The future is truly yours to seize with this Retail: Retail Assistant. Enrol today and complete the course to achieve a Retail: Retail Assistant certificate that can change your professional career forever.
Additional Perks of Buying a Course From Institute of Mental Health
Study online - whenever and wherever you want.
One-to-one support from a dedicated tutor throughout your course.
Certificate immediately upon course completion
100% Money back guarantee
Exclusive discounts on your next course purchase from Institute of Mental Health
Enrolling in the Retail: Retail Assistant course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now.
Process of Evaluation
After studying the Retail: Retail Assistant course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. 
Certificate of Achievement

Upon successfully completing the Retail: Retail Assistant course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99.
Who Is This Course for?
This Retail: Retail Assistant is suitable for anyone aspiring to start a career in Retail: Retail Assistant; even if you are new to this and have no prior knowledge on Retail: Retail Assistant, this course is going to be very easy for you to understand. 
And if you are already working in the Retail: Retail Assistant field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. 
Taking this Retail: Retail Assistant course is a win-win for you in all aspects. 
This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.
Requirements
This Retail: Retail Assistant course has no prerequisite. 
You don't need any educational qualification or experience to enrol in the Retail: Retail Assistant course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Retail: Retail Assistant course.
Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills.
 Course Curriculum

Retail: Retail Assistant			
	Module 01: Introduction to Retail Management		00:22:00
	Module 02: Retail Strategy		00:13:00
	Module 03: The Sales Process and Dealing with Customers at the Checkout		00:10:00
	Module 04: Importance of Consumer Behaviour		00:12:00
	Module 05: The Importance of Communicating with Customers		00:18:00
	Module 06: Retail Psychology		00:13:00
	Module 07: Consumer Rights Act		00:15:00

IOMH - Institute of Mental Health

Retail: Retail Assistant

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Retail Psychology</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unlock the secrets of successful retailing with our comprehensive Retail Psychology course. This expertly designed program will teach you about different retail strategies, consumer behaviour, and effective sales processes. Over eleven detailed modules, you&rsquo;ll explore everything from pricing strategies and customer communication to selecting the perfect retail location and understanding the Consumer Rights Act.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Whether you&rsquo;re a new entrepreneur or a retail professional looking to enhance your skills, this course offers valuable insights into the psychological factors that drive consumer decisions and the strategic elements that can make or break a retail business.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Retail Psychology is a journey into the heart of the retail world. Each module is crafted to provide you with a comprehensive understanding of the retail landscape, equipping you with the tools and knowledge necessary to thrive in this dynamic industry. By the end of this course, you&rsquo;ll not only comprehend the theory behind retail success but also be able to apply these principles in real-world scenarios, transforming your career and business prospects.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This course doesn&rsquo;t just promise a strong educational experience. It makes the way for a lucrative and fulfilling career in one of the most dynamic industries in the UK. Enrol now and take the first step towards mastering the art and science of retailing!</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What Will You Learn?</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Upon completing this Retail Psychology course, you will be able to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Master the fundamentals of Retail Psychology and its impact on consumer behaviour.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Develop comprehensive Retail Strategies to maximise business growth.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain expertise in Retail Pricing to optimise profitability.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand Consumer Behaviour and its influence on the buying process.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Enhance customer experience through effective Sales Processes and Checkout interactions.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn to identify and target trends and customers effectively.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Improve customer engagement through strategic communication techniques.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Negotiate advantageous deals with suppliers to boost your business.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Make informed decisions about Retail Locations to attract the right clientele.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Navigate the Consumer Rights Act for compliant business operations.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Implement Health and safety standards in Retail Stores for a safe shopping environment.</li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Retail Psychology Course Curriculum&nbsp;</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 01: Retail Psychology &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 02: Retail Strategy &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 03: Retail Pricing &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 04: Importance of Consumer Behaviour &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 05: The Sales Process and Dealing with Customers at the Checkout &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 06: Taking Trends and Targeting Customers Effectively &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 07: The Importance of Communicating with Customers &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 08: Negotiate the Right Deal with Suppliers &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 09: Choosing a Retail Location &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 10: Consumer Rights Act &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 11: Health &amp; Safety for Retail Stores</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why Choose Teachers Training</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Some of our website features are:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This is a dedicated website for teaching</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">24/7 tutor support</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Interactive Content</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Affordable price</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Courses accredited by the UK&#39;s top awarding bodies</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">100% online</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Flexible deadline</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry Requirements</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">No formal entry requirements. You need to have:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Passion for learning</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">A good understanding of the English language</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Be motivated and hard-working</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Over the age of 16.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">CPD Certification from The Teachers Training</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">You can get your digital certificate (PDF) for &pound;4.99 only</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Hard copy certificates are also available, and you can get one for only &pound;10.99</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">You can get both PDF and Hard copy certificates for just &pound;12.99!</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.</span></p>

Retail Psychology
Unlock the secrets of successful retailing with our comprehensive Retail Psychology course. This expertly designed program will teach you about different retail strategies, consumer behaviour, and effective sales processes. Over eleven detailed modules, you’ll explore everything from pricing strategies and customer communication to selecting the perfect retail location and understanding the Consumer Rights Act. 
Whether you’re a new entrepreneur or a retail professional looking to enhance your skills, this course offers valuable insights into the psychological factors that drive consumer decisions and the strategic elements that can make or break a retail business.
Retail Psychology is a journey into the heart of the retail world. Each module is crafted to provide you with a comprehensive understanding of the retail landscape, equipping you with the tools and knowledge necessary to thrive in this dynamic industry. By the end of this course, you’ll not only comprehend the theory behind retail success but also be able to apply these principles in real-world scenarios, transforming your career and business prospects.
This course doesn’t just promise a strong educational experience. It makes the way for a lucrative and fulfilling career in one of the most dynamic industries in the UK. Enrol now and take the first step towards mastering the art and science of retailing!
What Will You Learn?
Upon completing this Retail Psychology course, you will be able to:
Master the fundamentals of Retail Psychology and its impact on consumer behaviour.
Develop comprehensive Retail Strategies to maximise business growth.
Gain expertise in Retail Pricing to optimise profitability.
Understand Consumer Behaviour and its influence on the buying process.
Enhance customer experience through effective Sales Processes and Checkout interactions.
Learn to identify and target trends and customers effectively.
Improve customer engagement through strategic communication techniques.
Negotiate advantageous deals with suppliers to boost your business.
Make informed decisions about Retail Locations to attract the right clientele.
Navigate the Consumer Rights Act for compliant business operations.
Implement Health and safety standards in Retail Stores for a safe shopping environment.
Retail Psychology Course Curriculum 
Module 01: Retail Psychology
Module 02: Retail Strategy
Module 03: Retail Pricing
Module 04: Importance of Consumer Behaviour
Module 05: The Sales Process and Dealing with Customers at the Checkout
Module 06: Taking Trends and Targeting Customers Effectively
Module 07: The Importance of Communicating with Customers
Module 08: Negotiate the Right Deal with Suppliers
Module 09: Choosing a Retail Location
Module 10: Consumer Rights Act
Module 11: Health & Safety for Retail Stores
Why Choose Teachers Training
Some of our website features are:
This is a dedicated website for teaching
24/7 tutor support
Interactive Content
Affordable price
Courses accredited by the UK's top awarding bodies
100% online
Flexible deadline
Entry Requirements
No formal entry requirements. You need to have:
Passion for learning
A good understanding of the English language
Be motivated and hard-working
Over the age of 16.
Certification
CPD Certification from The Teachers Training
Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.
You can get your digital certificate (PDF) for £4.99 only
Hard copy certificates are also available, and you can get one for only £10.99
You can get both PDF and Hard copy certificates for just £12.99!
The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.

The Teachers Training

Visual Merchandising

Explore the fascinating world of Retail Psychology with our specialized course. Dive into consumer behavior, decision-making processes, and retail strategies that drive sales and enhance customer experiences. Unlock insights to optimize store layouts, product placement, and marketing tactics. Elevate your retail career with invaluable psychological insights. Enroll now and revolutionize your approach to retail!

Retail Psychology

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Welcome to Retail Operations: A Comprehensive Guide to Retail Management. In this course, you&#39;ll learn:</span></b></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></span></b></p><ol style="color: rgb(209, 213, 219); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">An Overview of Retail Operations:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Introduction to the retail industry</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Historical perspectives and evolution</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Current trends and future outlook</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Strategy Development in Retail:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Formulating effective retail strategies</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Adapting to market changes</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Competitive analysis and positioning</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Procurement and Merchandising in Retail:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Sourcing and procurement best practices</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Merchandising strategies for different retail formats</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Inventory management and control</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Pricing Strategies in Retail:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Pricing models and tactics</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Promotional pricing and discount strategies</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Dynamic pricing in the digital age</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Supply Chain Management in Retail Operations:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding the retail supply chain</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Logistics and distribution management</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Sustainable and ethical supply chain practices</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Importance of Consumer Behavior:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Psychological aspects of consumer behavior</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Market research and customer profiling</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Building customer loyalty</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Retail Location Selection:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Factors influencing retail location decisions</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Market analysis and site selection</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Evaluating potential risks and opportunities</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Supplier Negotiation Skills:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Negotiation techniques and strategies</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Building strong vendor relationships</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Contract management and compliance</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Essential Management and Leadership Skills:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Leadership styles in retail</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Team management and motivation</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Conflict resolution and decision-making</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Managing Multiple Retail Channels:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Omni-channel retailing</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">E-commerce integration</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Challenges and opportunities in multi-channel management</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Brand Management in Retail:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Building and maintaining a retail brand</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Brand positioning and differentiation</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Crisis management and brand recovery</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Retail Store Health &amp; Safety Guidelines:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ensuring a safe and secure retail environment</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Compliance with health and safety regulations</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Emergency preparedness and response</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Consumer Rights Act:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding consumer rights and protection</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Legal obligations for retailers</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Handling customer complaints and disputes</li></ul></li></ol>

Welcome to Retail Operations: A Comprehensive Guide to Retail Management. In this course, you'll learn:


An Overview of Retail Operations:Introduction to the retail industryHistorical perspectives and evolutionCurrent trends and future outlook
Strategy Development in Retail:Formulating effective retail strategiesAdapting to market changesCompetitive analysis and positioning
Procurement and Merchandising in Retail:Sourcing and procurement best practicesMerchandising strategies for different retail formatsInventory management and control
Pricing Strategies in Retail:Pricing models and tacticsPromotional pricing and discount strategiesDynamic pricing in the digital age
Supply Chain Management in Retail Operations:Understanding the retail supply chainLogistics and distribution managementSustainable and ethical supply chain practices
Importance of Consumer Behavior:Psychological aspects of consumer behaviorMarket research and customer profilingBuilding customer loyalty
Retail Location Selection:Factors influencing retail location decisionsMarket analysis and site selectionEvaluating potential risks and opportunities
Supplier Negotiation Skills:Negotiation techniques and strategiesBuilding strong vendor relationshipsContract management and compliance
Essential Management and Leadership Skills:Leadership styles in retailTeam management and motivationConflict resolution and decision-making
Managing Multiple Retail Channels:Omni-channel retailingE-commerce integrationChallenges and opportunities in multi-channel management
Brand Management in Retail:Building and maintaining a retail brandBrand positioning and differentiationCrisis management and brand recovery
Retail Store Health & Safety Guidelines:Ensuring a safe and secure retail environmentCompliance with health and safety regulationsEmergency preparedness and response
Consumer Rights Act:Understanding consumer rights and protectionLegal obligations for retailersHandling customer complaints and disputes

John Academy

Market Research

Supply Chain Management

Team Management

Brand Management

Explore the dynamic world of retail management with our comprehensive course covering key topics such as strategy development, procurement, pricing strategies, supply chain management, and consumer behavior. Gain essential skills in leadership, negotiation, and multi-channel retailing while mastering the nuances of brand management, store health, safety guidelines, and compliance with the Consumer Rights Act. Elevate your career in retail with a holistic understanding of industry trends and best practices. Enroll now for a transformative learning experience tailored for both aspiring and experienced retail professionals.

Retail Operations: A Comprehensive Guide to Retail Management

Empowering You to Take Control of Your Sales Process, Not Be Subject to Theirs.
HERE’S THEIRS  
THEM: “That’s very interesting, Dexter. Please send me a proposal outlining your ideas, how you will implement them, and how much this will cost.”

You promptly prepare the proposal, and then one of the following occurs:

THEM: “That’s excellent! I’ll show it to the decision-maker.”  

YOU: (Oh, I thought you were the decision-maker.)
 
THEM: “I'm sorry, but based on your proposal, we have decided to continue with our existing supplier.”

THEM: “Thank you for the excellent proposal. We showed it to one of your competitors and have chosen to go with them.”

They then ghost you and disappear without a trace.

If this has happened to you, it's time to take charge of your sales process. You need a framework that empowers you rather than binds you to their approach.

The 9 Steps to Sales Potential is a tried-and-tested process that keeps you in control of the sales conversation, ensures you achieve clear and specific outcomes, and wins you the business you desire.

Join me for a one-hour interactive session, followed two weeks later by a one-hour feedback session. 

Here, you can share your experiences using the process in an open forum and gain further insights. 




Dexter Moscow

Negotiation Skills

Professional Selling Skills (PSS)

B2B Sales

Sales

THE 9 STEPS TO SALES P.O.T.E.N.T.I.A.L - INTERACTIVE WORKSHOP
It's time to take charge of your sales process. 
You need a framework that empowers you rather than binds you to their approach.
THEIRS - Send me a propsal with you best ideas, processes and price and then I'll disappear.
The 9 Steps is a tried and tested process that keeps you in control of the sales conversation and ensures you achieve clear and specific outcomes.
I am running a one-hour interactive session, which will be followed 2 weeks later with a one-hour feedback session. 
Here, you can share your experiences using the process in an open forum and gain further insights. 


9 STEPS TO SALES P.O.T.E.N.T.I.A.L - INTERACTIVE WORKSHOP

<h4>Overview</h4>
						<hr />
						<div></div>
							<p>
							</p><p>The retailing industry is one of the vast and growing industries in the business with a lot of new companies coming into existence creating a competitive environment for existing and new organisations. A lack of skills in Retail Management can have a very serious effect on the overall growth of the organisation. </p>

<p>This course will help to gain the necessary skills to succeed in the industry. This course will be very beneficial for retail managers who want to have the knowledge and help companies make a profit. It will help the company to train their managers with the latest techniques so that they can contribute to the growth. </p>
<p>
							
							</p><div>
						
					</div>

Overview



 
The retailing industry is one of the vast and growing industries in the business with a lot of new companies coming into existence creating a competitive environment for existing and new organisations. A lack of skills in Retail Management can have a very serious effect on the overall growth of the organisation. 
This course will help to gain the necessary skills to succeed in the industry. This course will be very beneficial for retail managers who want to have the knowledge and help companies make a profit. It will help the company to train their managers with the latest techniques so that they can contribute to the growth. 
 

GBA Corporate

Advance Retail Management

Online

Delve into the Retail : Retail Associate's principles Obtain the abilities required to raise your competence in this field Get a grasp of level 2,3,4 with a certificate of level 4 knowledge All with this Imperial Academy's all-inclusive course.
Enrol now to gain different level knowledge all at one place. Be assured of your knowledge reservoir with Imperial Academy as your learning partner.
This detailed training is the perfect place for you if you want to discover crucial tactics, and advice for accelerating both personal and career growth. You will experience this support with our Quality License Scheme endorsed course. By taking advantage of any amenities offered by the course, you can learn about numerous aspects of Retail : Retail Associate. The extensive course was created with a specific goal in mind to illuminate the route to your desired level of accomplishment in this sector.
This skill building training includes 
1 QLS Certificate
CPD Certifications (PDF and Hard Copy)
24/7 Tutor Support
This online course's curriculum was designed by experts using their skills and in-depth knowledge. By equipping you with the relevant knowledge and ideas, Imperial Academy's curriculum was created to help you advance in your current position. You will discover the principles of Retail : Retail Associate as you move through the modules of this course and learn about its key ideas, including things like 
Level 2 
Module 1: Introduction to Retail Associate
Module 2: Qualities of a Retail Associate
Module 3: Retail Psychology
Level 3
Module 4: Importance of Consumer Behaviour
Module 05: The Importance of Communicating with Customers
Module 06: Taking Trends and Targeting Customers Effectively
Module 07: The Sales Process and Dealing with Customers at the Checkout
Level 4
Module 08: Consumer Rights Act
Module 09: Introduction to Visual Merchandising
Module 10: In-Store Design
Module 11: Exterior Design
Module 12: Health & Safety for Retail Stores
Module 13: Management Skills for Leading Your Team
Quality Licence Scheme Endorsed Certificate of Achievement
Learners will get a Level4QLS endorsed certificate (included with the course) directly at their doorstep after successfully completing this course! It should be noted that international students must pay a £10 shipping cost.
Disclaimer
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.
 CPD 
120 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
If you want to understand the global influence of Retail : Retail Associate, you should take this course. Anyone working in the sector, whether they are a novice or a pro, would benefit from comprehending the Retail : Retail Associate issues to solve them. This program contains vital topics that will assist you in overcoming obstacles and enhancing your practices.
 Requirements 
Anyone can enrol in this course.
 Career path 
After completing this course, you are to start your career or begin the next phase of your career in this field.
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Imperial Academy

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

85 Retail courses in South Queensferry

Book sculptures: how to give pre-loved books a new life

By The Arienas Collective

Screen print your own luxury gift wrap

By The Arienas Collective

Lino print your own gift cards and tags

By The Arienas Collective

Introduction to monoprinting

By The Arienas Collective

Screen printing using gold leaf

By The Arienas Collective

Make your own soap and skincare travel kit

By The Arienas Collective

Mandala slate garden mosaic workshop

By The Arienas Collective

Beginners lino printing taster workshop

By The Arienas Collective

Festive soap making: learn how to make mini soap stocking fillers

By The Arienas Collective

Festive soap and skincare: learn how to make an organic soap and Vitamin C body cream gift set

By The Arienas Collective

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