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1368 Retail courses delivered Online

Complaints Handling for Customer Care

4.3(43)

By John Academy

Master the art of Complaints Handling for Customer Care with our comprehensive course. Elevate customer satisfaction by building trust, enhancing communication skills, and implementing customer-centric strategies. Explore advanced technologies in customer service and equip yourself to proactively prevent complaints. Join now to transform challenges into opportunities, fostering lasting relationships and contributing to the success of your organization.

Complaints Handling for Customer Care
Delivered Online On Demand2 hours
£23.99

HACCP Training Course - CPD Certified

5.0(3)

By School Of Health Care

HACCP: HACCP Course Online Unlock the Power of HACCP: HACCP Course: Enrol Now! The European Regulation (EC) No 852/2004 on Food Hygiene is a legal requirement for catering, manufacturing, and retail businesses. In addition, the Hazard Analysis and Critical Control Point (HACCP) system is a food safety management system required by all businesses that serve food and beverages, including hotels, restaurants, and hospitals. This HACCP: HACCP Course is designed to introduce you to food hygiene legislation as well as the seven HACCP principles. You will also learn how to implement a HACCP system in the workplace, putting key safety control measures into action. Learning Outcomes After completing this HACCP: HACCP Course, you will be able to: Describe the fundamentals of HACCP. Explain Microbial Hazards. Gain a solid understanding of Food Safety hazards. Describe Prerequisite Programmes. Create a HACCP system. Describe hazard analysis and control measures. By the end of this HACCP: HACCP Course, you will have a solid understanding of food safety management fundamentals, including preventing and identifying food safety hazards, maintaining an excellent standard of service. Also, a healthy working environment for all. Courses you will get: Course 01: Level 3 HACCP Training Course Course 02: Level 2 Food Hygiene and Safety For Catering Course 03: Level 2 Food Hygiene and Safety Course 04: Level 2 HACCP Training Course For Catering & Retail [ Note: Free PDF certificate as soon as completing the HACCP: HACCP course] HACCP: HACCP Course Online This HACCP: HACCP Course consists of 15 modules. Course Curriculum of HACCP: HACCP Course Module 01: An Overview of HACCP Module 02: Laws Related to HACCP Module 03: HACCP Alternatives Module 04: Planning a HACCP System Module 05: Understanding Food Safety Hazards Module 06: Prerequisite Programmes Module 07: Creating the HACCP System Module 08: Principle 1: Hazard Analysis Module 09: Principle 2: Critical Control Points Module 10: Principle 3: Critical Limits Module 11: Principle 4: Monitoring Critical Control Points Module 12: Principle 5: Corrective Action Module 13: Principle 6: Verification of the HACCP System Module 14: Principle 7: Documentation Module 15: Implementing the HACCP System Assessment Method of HACCP: HACCP Course After completing HACCP: HACCP Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of HACCP: HACCP Course After completing the HACCP: HACCP course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? HACCP: HACCP Course Online This HACCP: HACCP Course is ideal for those who work in: - Restaurants or cafes., Hospitality and catering., Kitchens in schools and workplaces., Stalls, selling food., Supermarkets and butchers. Requirements HACCP: HACCP Course Online To enrol in this HACCP: HACCP Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our HACCP: HACCP Course. Be energetic and self-motivated to complete our HACCP: HACCP Course for Catering Course. Basic computer Skill is required to complete our HACCP: HACCP Course for Catering Course. If you want to enrol in our HACCP: HACCP Course, you must be at least 15 years old. Career path HACCP: HACCP A formal HACCP: HACCP qualification ensures that you, as an employee, have up to date knowledge of food management systems and can demonstrate an excellent understanding of food hygiene and safety regulations in the workplace. This course can be applied to the following: Food and restaurant business Catering and hospitality School/work kitchens Fast food industry Bars and pubs Hotels

HACCP Training Course - CPD Certified
Delivered Online On Demand20 hours
£12

Level 2 Food Hygiene & Safety for Catering - CPD Certified

5.0(3)

By School Of Health Care

ood Hygiene and Safety for Catering: Safety for Catering Online This Level 2 Food Hygiene and Safety for Catering course covers the essential rules and legal responsibilities that every professional in the catering sector should be aware of. Anyone who handles food in a professional setting must be familiar with food hygiene best practices to prevent food contamination and bacteria from spreading in the workplace. These include properly storing food, keeping ingredients at the proper temperature, and maintaining personal hygiene. This Level 2 Food Hygiene and Safety For Catering course is ideal for anyone who works or wants to work in the catering sector with food or drink. The Level 2 Food Hygiene and Safety For Catering course covers all aspects of controlling food safety hazards, including food storage, temperature control, food preparation, personal hygiene, and premises cleaning. Why choose this Food Hygiene and Safety for Catering: Safety for Catering course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Food Hygiene and Safety for Catering: Safety for Catering Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Food Hygiene and Safety for Catering: Safety for Catering course. [ Note: Free PDF certificate as soon as completing Food Hygiene and Safety for Catering: Safety for Catering Course] Food Hygiene and Safety for Catering: Safety for Catering Online This Level 2 Food Hygiene and Safety For Catering Course consists of 09 Module Assessment Method of Food Hygiene and Safety for Catering: Safety for Catering After completing Food Hygiene and Safety for Catering: Safety for Catering Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Food Hygiene and Safety for Catering: Safety for Catering After completing the Food Hygiene and Safety for Catering: Safety for Catering course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Food Hygiene and Safety for Catering: Safety for Catering Online This Food Hygiene and Safety for Catering: Safety for Catering course is designed for anyone who works in the foodservice industry. Special Note: Our Food Hygiene and Safety for Catering is knowledge Based course. If You want to get qualified, you can consider following options: Level 1 Award in Food Safety in Catering (RQF) Level 3 Award in HACCP for Catering (RQF) Level 2 Award in Food Safety for Catering (RQF) Level 4 Award in Food Safety Management for Catering (RQF) Level 3 Award in Food Safety for Retail (RQF) Level 2 Award in Food Safety in Manufacturing (RQF) Level 2 Award in Food Safety for Retail (RQF) Level 3 Award in Food Safety for Catering (RQF) Level 3 Award in Food Safety for Manufacturing (RQF) Level 4 Award in Food Safety Management for Catering (RQF) Requirements Food Hygiene and Safety for Catering: Safety for Catering Online To enrol in this Food Hygiene and Safety for Catering Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Food Hygiene and Safety for Catering Course. Be energetic and self-motivated to complete our Food Hygiene and Safety for Catering Course. Basic computer Skill is required to complete our Food Hygiene and Safety for Catering Course. If you want to enrol in our Food Hygiene and Safety for Catering Course, you must be at least 15 years old.

Level 2 Food Hygiene & Safety for Catering - CPD Certified
Delivered Online On Demand12 hours
£12

Warehouse Management

By Learn Era

Overview Our comprehensive course is designed to provide you with the necessary skills and knowledge to excel in your field. Developed by professionals with years of experience, this course is perfect for anyone looking to kick start their career or advance their skills. It features an audio-visual presentation and easy-to-learn modules, allowing for a self-paced learning experience. Our expert online support team is available during weekdays to assist you throughout the course. Learning Outcomes Upon completion of the course, you will be able to: Understand the fundamentals and its applications. Develop the necessary skills to succeed in the field . Apply your newly acquired knowledge to real-world scenarios. Create effective and efficient solutions for relevant topics. Enhance your employability and career prospects. It is designed to provide you with the knowledge needed to stand out in the competitive job market. With lifetime access to course materials and the ability to learn at your own pace, this course is the perfect opportunity to improve your skills and advance your career. You can learn at your own pace, from the comfort of your home, as all course materials are accessible online at any time. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Why should you study this course? The course offers a comprehensive introduction to the subject matter and provides a solid foundation for further study. It will also help students to gain knowledge and skills that can be applied in their professional or personal life. Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path The course is designed to equip you with the skills and knowledge you need to succeed in the field. After completing the course, you will be able to pursue a variety of career opportunities in different industries. Course Features Lectures 14 Quizzes 0 Duration 6 Hours 30 Minutes Skill level Beginner Language English Students 67 Assessments Yes Warehouse Management Lecture1.1 Introduction to Warehouse Management Lecture1.2 Warehouse Operations Lecture1.3 Warehouse Design and Layout Lecture1.4 Inventory Management Lecture1.5 Cross-Docking and Consolidation Lecture1.6 Cold Chain and Temperature-Controlled Warehousing Lecture1.7 E-commerce and Omnichannel Warehousing Lecture1.8 Warehouse Management Systems (WMS) Lecture1.9 Human Resource Management in Warehousing Lecture1.10 Import and Export Compliance Show more items Assessment Lecture2.1 Assessment Order Your Certificate Lecture3.1 Order Your Certificate FAQs What is the format of the Warehouse Management? The course is self-paced and consists of video lectures, quizzes, and hands-on exercises. What is the duration of the course? The course is self-paced, so you can complete it at your own pace and schedule. Do I need any prior experience or qualifications to enrol in the course? No, there are no prerequisites for the course. Anyone with an interest in Warehouse Management can enrol. What type of support is available during the course? Full tutor support is available from Monday to Friday, and you can also access 24/7 help or advice from our email and live chat teams.

Warehouse Management
Delivered Online On Demand6 hours 30 minutes
£29

Ecommerce Management Course

4.3(43)

By John Academy

Overview The ecommerce industry is growing rapidly all over the world and has become one of the most promising job sectors to start a career. If you want to build a thriving future in ecommerce management, our Ecommerce Management Course is the perfect training ground for you. With comprehensive training, you will get the opportunity to explore the vital areas of ecommerce industry. The highly informative modules will educate you on ecommerce strategies and implementation.  Furthermore, you will be able to develop the skills required for customer service and marketing. The course will also include lessons on ecommerce analytics, content planning and production. Through the informative lectures, you will be able to grasp a solid understanding of e-commerce analytics. The course will provide a certificate of achievement. This certificate will add significant weight to your resume and increase your employability in the relevant job market. Enrol now!  Course Preview Learning Outcomes Familiarise yourself with the ecommerce industry Learn about the different strategies of ecommerce and their implementation process. Develop the skills required to provide quality customer service Gain in-depth knowledge of products, brands and services Grasp the core principles of content planning and production Build your expertise in ecommerce marketing Know the essentials of ecommerce analytics Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills will You Learn from This Course? Management Customer Service Content Planning Marketing Who Should Take this Ecommerce Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Ecommerce Management Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Ecommerce Management Course will equip you with effective skills and abilities and help you explore career paths such as  Manager Digital Marketer Customer Service Executives Brand Manager Module 1: Introduction to Electronic Commerce Introduction to Electronic Commerce 00:21:00 Module 2: E-Commerce Strategy and Implementation E-Commerce Strategy and Implementation 00:20:00 Module 3: Customer Service Customer Service 00:25:00 Module 4: Products, Brands, and Services Products, Brands, and Services 00:45:00 Module 5: Content Planning and Production Content Planning and Production 00:25:00 Module 6: Use of Social Networks Use of Social Networks 00:20:00 Module 7: Marketing Marketing _ Advertising 00:30:00 Module 8 - Creating an Engaging User Experience Creating an Engaging User Experience 00:15:00 Module 9 - Transaction Management Transaction Management 00:20:00 Module 10 - E-Commerce Analytics E-Commerce Analytics. 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Ecommerce Management Course
Delivered Online On Demand4 hours 1 minutes
£24.99

Inventory Management Training

4.7(160)

By Janets

Register on the Inventory Management Training today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Inventory Management Training is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Inventory Management Training Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Inventory Management Training, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Section 01: Meaning & Objective Introduction to Inventory Management 00:04:00 Introduction to Inventory Management Continues 00:10:00 Objective of Inventory Management 00:11:00 Section 02: Level For Inventory Level For Inventory 00:12:00 Maximum Stock Level 00:06:00 Example of Maximum Stock Level 00:07:00 Example of Maximum Stock Level Continues 00:08:00 Minimum Stock Level 00:11:00 Example of Minimum Stock Level 00:12:00 Ordering Level 00:06:00 Example Ordering Level 00:08:00 Danger Or Safety Stock Level 00:12:00 Section 03: Economic Order Quantity Economic Order Quantity 00:07:00 Cost Of Inventory 00:07:00 Optimal Quantity to Order 00:08:00 Optimal Quantity to Order Continues 00:06:00 Section 04: Example of EOQ EOQ 00:07:00 Example of EOQ 00:10:00 Price Discount and EOQ Example 00:09:00 Price Discount and EOQ Example Continues 00:07:00 EOQ Lead Time 00:10:00 Section 05: ABC Analysis ABC Analysis 00:07:00 Illustration 00:06:00 Section 06: Procurement Process Procurement Process 00:07:00 Procurement Process Continues 00:07:00 Section 07: Pricing Of Stores Receipts Pricing Of Stores Receipts 00:04:00 Illustration Pricing Of Stores 00:10:00 Methods of Inventory Valuations 00:11:00 FIFO Inventory Valuation 00:09:00 FIFO Inventory Valuation Continues 00:07:00 LIFO Inventory Valuation Continues 00:08:00 Average Cost Methods 00:07:00 Just In Time Inventory 00:08:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Inventory Management Training
Delivered Online On Demand4 hours 29 minutes
£25

Customer Relationship Management

4.8(9)

By Skill Up

Increase your customer revenue and expand the business area with this exclusive Introduction to Customer Relationship Management course.Customers

Customer Relationship Management
Delivered Online On Demand1 hour 23 minutes
£25

Customer Service Fraud Officer

4.8(9)

By Skill Up

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Customer Service Fraud Officer
Delivered Online On Demand4 hours 15 minutes
£25

Customer Service Adviser

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Customer Service Adviser
Delivered Online On Demand1 hour 8 minutes
£25

Customer Relations Manager

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Customer Relations Manager
Delivered Online On Demand3 hours 35 minutes
£25