***24 Hour Limited Time Flash Sale*** Merchandising, Logistic Management & Product Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Unleash your potential with our extensive bundle of 8 courses titled: Merchandising, Logistic Management & Product Management. This bundle includes 3 QLS endorsed courses: Merchandising, Logistic Management, and Product Management Foundations, each offering a hardcopy certificate upon completion. In addition, we also provide 5 relevant CPD QS accredited courses: Quality Management, Basics of Process Planning, Resourcing and Managing Talent Course, Risk Assessment & Management Diploma, and Commercial Management. Dive deep into the theory behind Merchandising, Logistic Management, and Product Management and transform your understanding of these domains. Propel your career to new heights with this intricate blend of theoretical courses. Key Features of the Merchandising, Logistic Management & Product Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Merchandising, Logistic Management & Product Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Merchandising QLS Course 02: Logistic Management QLS Course 03: Product Management Foundations 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Quality Management Course 02: Basics of Process Planning Course 03: Resourcing and Managing Talent Course Course 04: Risk Assessment & Management Diploma CPD Accredited Course 05: Commercial Management In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Merchandising, Logistic Management & Product Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Develop an understanding of Merchandising strategies and techniques. Gain insight into the key concepts of Logistic Management. Understand the foundation of Product Management. Learn the principles and processes of Quality Management. Acquire knowledge of Process Planning basics. Understand the techniques of Resourcing and Managing Talent. Learn about Risk Assessment & Management and Commercial Management. This bundle covers an extensive array of topics, starting from Merchandising to Logistic Management, and culminating in Product Management. These topics are intertwined and form the backbone of effective business operations. By diving deep into these subjects, you will gain a comprehensive theoretical understanding that can be applied across various industries and roles. The benefits of learning these courses extend beyond the immediate job prospects, empowering you to make strategic decisions and effectively manage resources. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals in the business sector aiming to enhance their knowledge. Aspiring product managers looking to build a solid foundation. Individuals interested in careers related to quality and process planning. Career path Merchandising Manager: £40,000 - £60,000 per annum Logistic Management Specialist: £30,000 - £50,000 per annum Product Manager: £45,000 - £70,000 per annum Quality Management Officer: £25,000 - £40,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Are you interested in pursuing a career in the healthcare industry? One potential path to explore is becoming a pharmacy assistant. This Pharmacy Assistant Course of Lead Academy will help you propel your career as a certified pharmacy assistant. This Course at a glance In the pharmacy assistant course- online training course, the learners will be able to learn the following: Get introduced to the role of pharmacy assistant. Learn the current and future roles of pharmacy assistants. Understand the History of Pharmacology. Master Service Skills Required for a Pharmacy Assistant. Obtain a CPD UK accredited certificate. Learn through engaging video-based training sessions. 24/7 tutor support. Pharmacy Assistant Course - Online Training Overview The Pharmacy Assistant Course is developed to provide you with the necessary skills to become a successful pharmacist assistant. This course will discuss what skills need to be one of them and how to acquire them. It will discuss this role's current and future and teach you how to Prepare and Assemble Prescription Items. Overall this course will be a turning point if you plan to become a pharmacy assistant. Additionally, you will achieve a valuable certificate that undoubtedly will increase the value in the respective place. The pharmacy assistant course is accredited by CPD UK, valued by employers, professional organisations, and academic institutions. Your training provider can advise you on any further recognition, for example, progression routes into further and higher education. For details, please visit the Learner FAQs on our website. Who should take this course? The pharmacy assistant course will be for the following: Any individual who wishes to become a pharmacy assistant. The individual working in a pharmacy wants to enhance their skills. Any fresher can join too. Whether you are from science or business study, all can join. Entry Requirements The pharmacy assistant course requires no academic qualification. It is accessible to students from diverse backgrounds, and students enthusiastic about learning new things will primarily benefit. However, You need a laptop, desktop, tablet, or smartphone and a reliable internet connection to enter this course on gardening. Assessment Method On the assessment round, you will participate in the MSQ test to examine your learning from this course. After completing the gardening course's all modules, learners must answer MCQs to complete the assessment procedure. The MCQ test measures how much a learner can grasp from each section. In the assessment test, you must get 60% as a pass mark. Course Curriculum Introduction to Pharmacy Assistant â Pharmacy Assistant Job Purpose â Role of the Pharmacy Assistant â Pharmacy Assistant Job Duties â Pharmacy Assistant Job Skills and Qualifications Current and Future Roles of Pharmacy Assistants â Background â Primary Levels of Care â Current Research â Skills and Personal Quality â Future Vision The History of Pharmacology â Origins â Nature's Medicine â Medicine Through the Ages - A Timeline â Modernising Medicine - The 20th Century â Pharmacy Today Service Skills Required for a Pharmacy Assistant â Personal Traits â Task-Related Skills â General Tips and Hints Preparing and Assembling Prescription Items â What is a Prescription? â The Dispensing Cycle Standard Operating Procedures (SOPs) â What is a Standard Operating Procedure? â Why Standard Operating Procedures are Useful â Standard Operating Procedures in Practice â Examples of Standard Operating Procedures Customer Skills â Core Customer Skills â General Tips for Professional Customer Service Promoting Health and Safety â Health and Wellbeing Hubs â Overarching Principles of Good Practice For Community Pharmacy Teams â Awareness Raising and Providing Information â Advice and Education â Behavioural Support Conclusion Recognised Accreditation CPD Certification Service CPD stands for Continuing Professional Development. This term refers to learning activities that professionals undertake to improve their skills and capabilities. Employers and professional organizations globally recognize CPD UK. Thus, a certificate from CPD Certification Service creates value for your professional goal and achievement. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam, you can order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. The certificate can be obtained in PDF version for £12, and there is an additional fee to receive a printed copy certificate which is £35. FAQs What does a pharmacy assistant do in the UK? Pharmacy assistants usually work with the pharmacist in the pharmacy store and assist them in the work, including managing and finding the medicine. How Much do they earn in the UK? A pharmacy assistant earns between £22,459 per year in the UK. Is it easy to get a job in Pharmacy? Most of the time, pharmacy assistants work at the retail store, and their demand is so high. Look for it until you get the best one! Where else can I work outside the pharmacy after this training? After getting the training, you can work in the pharmacy, and if not, you can work in the hospital medicine corner as an assistant. How will I purchase this Pharmacy Assistant Course? First, select your desired course plan among the multiple existing course plans on the right side of your screen, then select the payment type, and once you made the payment, you can access the course any time you want. I made my payment. How will I get access to the course? A confirmation email will be sent to your registered email after payment. Hereafter anytime, you can start your learning journey with Lead Academy. I am from outside the UK. Will I get access to the Course? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is the benefit of doing an accredited course? You will only realize the benefit of having a CPD-accredited certificate once you face the corporate world. As employees, job places, and more value the CPD-accredited certificate, you must own this certificate by doing the course with us. What do you mean by a CPD course? CPD refers to Continuing Professional Development, and the CPD-accredited course is developed for individuals who want to improve and update their skills within their professional field continuously. This certificate claims that the certificate holder's knowledge is up-to-date in their work area.
Deal Price is Active; Offer Ends Soon; Hurry Up!! Nowadays, just having a degree isn't enough to secure a job! Employers want job candidates to have relevant skills. Furthermore, because talented individuals are valued by their employers, they are more likely to be promoted and have job stability. This Hospitality Management course is for you if you are a fresher looking to show off your skills to potential employers, a professional looking to advance in their career, or an organisation looking to keep its personnel up to date on industry trends. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Diploma in Hospitality Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Hospitality Management Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Hospitality Management course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Hospitality Management course: Module 1: Introduction to Hospitality Management Importance of Hospitality Managing the Delivery of Hospitality Summary Assessment Module 2: An Overview of Hotel Industry Hotel Eco Hotel Gratuity Summary Assessment Module 3: The Process of Selection and Recruitment in the Hospitality Industry Introduction Flexible Employees The Job Description Summary Assessment Module 4: The Process of Development and Training in the Hospitality Industry Introduction The Benefits of Training Summary Assessment Module 5: Management of Front Office Operations The Arrival Chronology Front Office Operations Summary Assessment Module 6: Management of Housekeeping, Engineering and Security Operations Housekeeping Management of Guest Amenities Summary Assessment Module 7: Management of Food and Beverage Operations Kitchen Food Operations Summary Assessment Module 8: Management of Service Quality in Hospitality Industry Introduction Hospitality Retail Service Quality Summary Assessment Module 9: Marketing in Travel and Tourism Business Strategy in Marketing Marketing Role of GTA Summary Assessment Module 10: Accounting in Hospitality Industry What is an Account Voucher Summary Assessment Module 11: Customer Satisfaction Great Expectations The Everlasting Review Summary Assessment Module 12: E-Hospitality and Technology Hospitality and Internet Advances Conclusions Summary Assessment Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Hospitality Management at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Hospitality Management program does not require any prior knowledge; everyone may participate! This Hospitality Management course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Hospitality Management course allows you to study and grow a quality skillset at your speed. Career path After completing this Hospitality Management Course, you are to start your career or begin the next phase of your career in this field. Our entire Hospitality Management course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned Certificates Certificate of completion Digital certificate - £10 Diploma in Hospitality Management at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Hospitality Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)
Description: Accountancy refers to the profession or studies of an accountant who keeps the record of financial work and taxes. Without proper accounting, business is meaningless. The Diploma in Accountancy course provides extensive lessons about accounting to make you prepare for the business world. The course covers the basics of accounting along with the concepts of the balance sheet, how to prepare the balance sheet, taxation, etc. You will learn the skills that you need to know for managing and operating the accounting of an organisation. Apart from these, the course includes investment management, auditing, marketing, retail and many more. In short, upon completion, you will be efficient enough to manage the accounting department. Therefore, the course is suitable for the managers and the people who want to obtain a career in accounting. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Accountancy is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Accountancy is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Getting the Facts Straight 00:30:00 The Accounting Cycle 00:30:00 The Key Reports 00:30:00 A Review of Financial Terms 00:30:00 Understanding Debits and Credits 00:15:00 Your Financial Analysis Toolbox 00:30:00 Identifying High and Low Risk Companies 00:30:00 The Basics of Budgeting 00:15:00 Working Smarter 00:10:00 Module 02 Professional Bookkeeper FREE 00:09:00 Defining a Business 00:07:00 Ethics in Accounting 00:05:00 Generally Accepted Accounting Principles (GAAP) 00:10:00 The Accounting Equation 00:07:00 Transactions 00:11:00 Financial Statements 00:13:00 The Accounting Equation and Transactions 00:16:00 Double-Entry System 00:11:00 Transactions - Journalizing 00:17:00 Journal Entries 00:38:00 Posting Entries 00:10:00 The Trial Balance 00:10:00 Finding Errors Using Horizontal Analysis 00:09:00 Horizontal Trend : Balance Sheet 00:21:00 Horizontal Trend: Income Statement 00:36:00 The Purpose of the Adjusting Process 00:15:00 Adjusting Entries - Prepaid Expenses 00:13:00 Adjusting Entries - Accrued Revenues 00:10:00 Adjusting Entries - Depreciation Expense 00:09:00 Adjustment Summary - Review 00:13:00 Vertical Analysis 00:33:00 Preparing a Worksheet 00:06:00 The Income Statement 00:11:00 Financial Statements - Definitions 00:12:00 Temporary vs. Permanent Accounts 00:19:00 Accounting Cycle Illustrated - Steps 1-5 00:11:00 Accounting Cycle Illustrated - Steps 6-10 00:12:00 Fiscal Year 00:09:00 Spreadsheet Exercise - Steps 1-4 00:11:00 Spreadsheet Exercise - Steps 5-7 00:37:00 Module 3 Module One - Introduction 00:30:00 Module Two - Basic Terminology 01:00:00 Module Three - Basic Terminology (II) 01:00:00 Module Four - Accounting Methods 01:00:00 Module Five - Keeping Track of Your Business 01:00:00 Module Six - Understanding the Balance Sheet 01:00:00 Module Seven - Other Financial Statements 01:00:00 Module Eight - Payroll Accounting Terminology 01:00:00 Module Nine - End of Period Procedures 01:00:00 Module Ten - Financial Planning, Budgeting and Control 01:00:00 Module Eleven - Auditing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Module 4 Tax System in the UK 01:00:00 What Is Payroll? 00:30:00 Principles Of Payroll Systems 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 00:30:00 When Workers Leave Employment 01:00:00 Hiring Employees 00:30:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 00:30:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Mock Exam Mock Exam- Diploma in Accountancy 00:30:00 Final Exam Final Exam- Diploma in Accountancy 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
This Business Management course is appropriate for both eager novices and seasoned professionals. Through this course, you will learn everything you need to know to start or progress your career in Business Management at the highest possible level. It will help you develop technical abilities as well as a deep understanding of business management. The course will educate you on operational management, risk management, succession planning, project management, and others. You can also learn about numerous strategic techniques and business management preparation in this Training Tale Business Management course. Additionally, this step-by-step online course will teach you how to respond to issues that arise during running a business, helping you make well-informed management decisions. Enrol today and take the next step toward achieving your personal and professional goals. Learning Outcomes At the end of the Business Management Bundle Course, the learner will be able to: Provide a brief idea about Business-Management and its importance. Discuss all the terms related to Business Management. Clarify the differences between a leader and a manager. Describe the theory of leadership and management to encourage organisational direction. Determine the personal and technical skills needed to attain strategic objectives. Develop a personal improvement plan. Describe the concepts of strategic. Understand the UK law and regulations related to business. Develop an action plan for an organisation. Why Choose Business Management Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Main Course: Level 7 Business Management Course GIFT COURSES Course 01: Level 7 Diploma in Leadership & Management Course 02: Level 5 Report Writing Course Course 03: Level 7 Diploma in Facilities Management Course Course 04: Level 5 Retail Management Course ** Others Benefits of Business Management ** Free 5 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Business Management Course] Course Curriculum *** Business Management *** Module 01: Introduction What is an Organisation? What is Business Management? Who and What to Manage The Ultimate Goals of Every Business Objectives of Business-Management Business Management Process Dimensions of Business-Management Importance of Business-Management Business Management and Administration Module 02: Financial Resource and Investment Management Financial Management Investment Management The Investment Management Process Psychological Aspects in Investment Decision Making Module 03: Succession Planning What is Succession Planning? The Importance of Succession Planning Understanding Your Succession Needs The Process of Effective Succession Planning Module 04: Risk Management Definition of Risk Types of Risks Impact of Risk on Organisation Principles and Aims of Risk Management Risk Management Standards Risk Control Techniques Module 05: Supply Chain Management Supply Chain Management Why Supply Chain Management Supply Chain Design and Planning Purchasing and Supplier Selection Future Challenges Module 06: Human Resource Management Goals of HRM Strategic Management and HRM HRM and Business Performance Core Characteristics of HRM Module 07: Leadership and Management Importance of Leadership and Management The Roles of Managerial Leader Developing as a Leader Model of Leadership Module 08: Change Management Introduction to Change Management The Philosophy and Evolution of Change Management Dirty Dozen Most Popular Models Sustainable Change Life Cycle Module 09: Conflict Management Understanding Conflicts and Its Types Several Stages of Conflict Strategies for Dealing with Conflict Module 10: Project Management What is a Project? What is Project Management? The Functions of Project Management Management By Projects Project Management Environment Benefits of Project Management Role of the Project Manager Module 11: Communication Techniques for Business Management The Significance of Good Communication in the Workplace Communication Styles Creating a Positive Self-Image Frame of Reference Strategies for the Workplace Self-Attitude The Assertive Module 12: Entrepreneurship and Small Business Management Meanings of the Term Entrepreneur Types of Entrepreneurship The Feasibility Analysis Preparing a Business Plan Module 13: UK Business Law What Laws Affect Business in the UK? Planning Regulation Building Regulation Trading Standards Food Safety Health and Safety Waste Management Protection from Pollution and Nuisance Fire Safety Assessment Method After you have finished Business Management Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Business Management course is highly recommended for: Entrepreneurs. Small business owners. Existing business professionals. Program Manager. Facility Manager. Program Administrator. Students Recent graduates. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path The Business Management Course is designed to give you the skills and knowledge you need to land your dream job, advance at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included
Discover the art of captivating displays with our Visual Merchandising Course. Learn the principles of design, retail psychology, and branding to create compelling storefronts and enhance customer experiences. Enroll now to unleash your creativity and excel in the world of retail.
Learn how to master the art of selling with this Sales Psychology Course. You will explore the psychological principles behind successful sales, how to understand your customers' needs and motivations, and how to negotiate win-win deals
Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Does looking at numbers terrify you? And constantly thinking about whether you are using proper grammar while talking? Then no worries, our Functional Skills Maths Level 2 and Functional Skills English courses are designed to help you overcome just that and also equip you with the essential skills you need for success in both your personal and professional life. Functional Skills Maths & English assists students with the fundamental abilities they'll need to succeed in the workplace, handle real-world scenarios, and pursue their education confidently and successfully. It will also help you get better grades in your GCSEs. With our Functional Skills Maths Level 2 and Functional Skills English courses you will be able to deal with mathematical problems, graphs, navigating profit and loss scenarios and probability. According to Reed a Teaching assistant can earn from £27,000 to £32,000 in a year depending on qualification, experience, location and other factors. Don't let a lack of qualifications hold you back. With our Functional Skills Maths Level 2 and Functional Skills English courses, you can build a strong foundation for a brighter future. Enrol today and take the first step towards unlocking your full potential! Join now in our Functional Skills Maths Level 2 & Functional Skills English Level 2 course and empower yourself with the skills that matter. Key Features: CPD Certified Functional Skills Maths Level 2 & Functional Skills English Level 2 course Free Certificate from Reed CIQ Approved Functional Skills Maths Level 2 & Functional Skills English Level 2 course Developed by Specialist Lifetime Access This Functional Skills Maths Level 2 & Functional Skills English Level 2 course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Functional Skills Maths Level 2 & Functional Skills English Level 2. Whether you're looking to boost your confidence, open doors to new job opportunities, or simply gain a better grasp of essential Maths and English skills, our Functional Skills Maths Level 2 & Functional Skills English Level 2 courses are your stepping stone to success. Why Choose Our Functional Skills Maths Level 2 & English Level 2 course Course? By choosing our Functional Skills Maths Level 2 & English Level 2 course is a smart investment in your professional future. Our Functional Skills Maths Level 2 & English Level 2 course course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Functional Skills Maths Level 2 & English Level 2 course course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Functional Skills Maths Level 2 & English Level 2 course course is the key to unlocking your potential and advancing your professional journey. Functional Skills Maths Level 2 Curriculum 1.1 Understanding Numbers, including Negative Numbers 1.2 Exploring Decimal Notation 1.3 Grasping Fractions and Power 1.4 Delving into Exponents and Radicals 1.5 Multiples and Factors: Applications in Maths 1.6 Expressions: Manipulating Mathematical Statements 1.7 Graphs: Visualizing Mathematical Relationships 1.8 Calculating Perimeter and Area in Geometric Contexts 1.9 Utilizing Percentages and Averages 1.10 Navigating Profit and Loss Scenarios 1.11 Exploring Probability in Everyday Situations Functional Skills English Level 2 Curriculum 2.1 Reading Comprehension and Interpretation 2.2 Analyzing Sentence Structure in Texts 2.3 Writing Proficiency 2.4 Composition Writing Skills 2.5 Oral Communication and Speaking Abilities 2.6 Mastery of Grammar Learning Outcomes: After completing this Functional Skills Maths Level 2 & Functional Skills English Level 2 course, you will be able to: Recognise and manipulate fundamental maths concepts, including numbers, decimals, and fractions. Apply maths operations, including the interpretation of graphs, in various scenarios. Understand real-world mathematical applications such as percentages, profit, and probability. Comprehend and interpret written English passages with accurate sentence structure understanding. Demonstrate proficiency in writing compositions and effectively conveying ideas orally. Master language fundamentals, ensuring correct usage of grammar, spelling, and punctuation. CPD 10 CPD hours / points Accredited by The CPD Certification Service Functional Skills Maths Level 2 Curriculum 1:33:45 1: 1.1 Understanding Numbers, including Negative Numbers 09:43 2: 1.2 Exploring Decimal Notation 07:51 3: 1.3 Grasping Fractions and Power 14:36 4: 1.4 Delving into Exponents and Radicals 08:36 5: 1.5 Multiples and Factors: Applications in Mathematics 10:32 6: 1.6 Expressions: Manipulating Mathematical Statements 06:03 7: 1.7 Graphs: Visualizing Mathematical Relationships 04:44 8: 1.8 Calculating Perimeter and Area in Geometric Contexts 07:51 9: 1.9 Utilizing Percentages and Averages 12:07 10: 1.10 Navigating Profit and Loss Scenarios 05:31 11: 1.11 Exploring Probability in Everyday Situations 06:11 Functional Skills English Level 2 Curriculum 1:44:17 12: 2.1 Reading Comprehension and Interpretation 16:35 13: 2.2 Analyzing Sentence Structure in Texts 11:29 14: 2.3 Writing Proficiency 16:25 15: 2.4 Composition Writing Skills 12:19 16: 2.5 Oral Communication and Speaking Abilities 22:28 17: 2.6 Mastery of Grammar 23:01 18: CPD Certificate - Free 01:00 19: Leave A Review 01:00 Who is this course for? This course is suitable for: Individuals seeking foundational knowledge in Functional Skills of Maths and English. Students aiming to improve their language and numeracy abilities through Functional Skills Maths and English. Learners preparing for further education or specific vocational training. Adults returning to education to enhance basic Maths and English skills through Functional Skills Maths and English. Those looking to improve employability through enhanced literacy and numeracy. Requirements There are no requirements needed to enrol into this Functional Skills Maths Level 2 & Functional Skills English Level 2 course. We welcome individuals from all backgrounds and levels of experience to enrol into this course. Career path After finishing this Functional Skills Maths Level 2 & Functional Skills English Level 2 course you will have multiple job opportunities waiting for you. Some of the following Job sectors are: Teaching assistant Office administrator Customer service representative Retail supervisor Sales assistant Call centre operator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Overview Master Food Safety and Hygiene with our Level 3 Supervising Food Safety in Catering Training for Catering Professionals. Achieve a 5-Star Rating and Excel in the Hospitality Industry! Embark on a journey to become a culinary hero by mastering food safety and hygiene practices with our comprehensive Level 3 Supervising Food Safety in Catering Course. Designed for catering professionals in the hospitality sector, this CPD accredited training will empower you to achieve a five-star food hygiene rating and elevate your career. Why Choose Our Level 3 Supervising Food Safety in Catering Course? Our Level 3 Supervising Food Safety in Catering training course is tailored for senior-level professionals in the catering and hospitality industry. By enrolling in this course, you will gain: In-depth knowledge of food safety management systems, including supervising food safety, training staff effectively, and implementing best practices to minimize food hazards. A solid understanding of the importance of exceptional personal hygiene standards and UK HACCP Food Safety Standards. A competitive edge in the catering and hospitality industry, with a recognized qualification and the expertise to maintain high food safety standards in the workplace. Key Features CPD IQ Certified Free PDF Certificate Lifetime Access Description Level 3 Supervising Food Safety in Catering Course Curriculum Module 1: Introduction to Food Hygiene Explore the foundations of food hygiene and safety, understanding its significance in the catering and hospitality sector. Module 2: Origin and Nature of Food Risk Uncover the sources of food risks and learn how to identify and mitigate potential hazards in a professional setting. Module 3: Technologies and Food Safety Delve into the role of technology in maintaining food safety, and discover how to harness modern innovations to ensure high standards. Module 4: Preservation of Fruits and Vegetables Master the techniques for preserving fruits and vegetables, ensuring optimal quality and safety in your culinary creations. Module 5: Establishing Food Safety Management System (FSMS) in a Company Learn how to create and implement an effective FSMS, ensuring your workplace remains compliant with the Food Safety Act 1990. Module 6: Hazard Analysis and Critical Control Point System (HACCP) Develop your understanding of HACCP principles and their application in catering and hospitality environments. Module 7: Management of Chemical Contaminants Gain knowledge about managing chemical contaminants in food products, ensuring the safety and wellbeing of your customers. Module 8: Sustainability and Food Production Explore the principles of sustainable food production and learn how to incorporate these practices into your catering business. Module 9: Food Safety - An Introduction Dive deeper into the essential concepts of food safety, ensuring a comprehensive understanding of its importance in the industry. Module 10: Food Safety Challenges in the Global Supply Chain Learn how to navigate food safety challenges in the complex global supply chain, maintaining high standards at every stage. Module 11: Recognising Food Safety Hazards Develop the skills to recognize potential food safety hazards, ensuring swift action can be taken to prevent issues. Module 12: Designing Safety into a Food Product Discover how to design food products with safety in mind, minimizing risks and ensuring customer satisfaction. Module 13: Designing a Safe Food Process Learn how to create safe food processes, ensuring the highest standards of food safety and hygiene in your operations. Module 14: Maintaining and Improving a Food Safety Programme Master the techniques for maintaining and improving food safety programs, ensuring continuous compliance and improvement. Module 15: Food Safety in Foodservice Operations Explore best practices for ensuring food safety in foodservice operations, maintaining a healthy and safe environment for staff and customers. Module 16: Personal Hygiene Understand the importance of personal hygiene in food safety, and learn how to maintain impeccable standards in the workplace. Accreditation of Level 3 Supervising Food Safety in Catering This Level 3 Supervising Food Safety in Catering Course is CPD IQ Accredited, ensuring a high-quality course content that is recognised and approved in the UK. Certification Upon completion of Level 3 Supervising Food Safety in Catering course, you will receive a free PDF certificate to showcase your achievement. Who is this course for? Our Level 3 Supervising Food Safety in Catering Course is perfect for anyone operating in the food, catering, and hospitality industries, including: Chefs Food Critics Restaurant and café owners Food safety officers Catering managers Kitchen managers Food handlers Course Progression: This is not a regulated course, to get qualified, you can choose Food Safety Level 4 Level 1 Award in Food Safety in Catering (RQF) Level 2 Award in Food Safety for Catering (RQF) Level 3 Award in Food Safety for Catering (RQF) Level 3 Award in HACCP for Catering (RQF) Level 2 Award in Food Safety for Retail (RQF) Level 2 Award in Food Allergen Awareness and Control in Catering (RQF) Career path Potential career paths include roles such as souse chef, food safety officer, catering manager, and food and beverage manager, with average salaries ranging from £20,000 to £25,000 per annum. Invest in your future and enroll in our Level 3 Supervising Food Safety in Catering Course today to unlock your full potential in the catering and hospitality industry. Course Curriculum Module 01: Introduction to Food Hygiene Introduction to Food Hygiene 00:00 Module 02: Origin and Nature of Food Risk Origin and Nature of Food Risk 00:00 Module 03: Technologies and Food Safety Technologies and Food Safety 00:00 Module 04: Preservation of Fruits and Vegetables Preservation of Fruits and Vegetables 00:00 Module 05: Establishing Food Safety Management _System(FSMS) in a company Establishing Food Safety Management _System (FSMS) in a company 00:00 Module 06: Hazard Analysis and Critical Control_Point System (HACCP) Hazard Analysis and Critical Control_Point System (HACCP) 00:00 Module 07: Management of Chemical _Contaminants for food safety Management of Chemical Contaminants for food safety 00:00 Module 08: Sustainability and food safety Sustainability and food safety 00:00 Module 09: Food Safety -An Introduction Food Safety -An Introduction 00:00 Module 10: Food Safety Challenges in the Global Supply Chain Food Safety Challenges in the Global Supply Chain 00:00 Module 11: Recognising Food Safety Hazards Recognising Food Safety Hazards 00:00 Module 12: Designing Safety into a Food Product Designing Safety into a Food Product 00:00 Module 13: Designing a Safe Food Process Designing a Safe Food Process 00:00 Module 14: Maintaining and Improving a Food Safety Programme Maintaining and Improving a Food Safety Programme 00:00 Module 15: Food Safety in Foodservice Operations Food Safety in Foodservice Operations 00:00 Module 16: Personal Hygiene Personal Hygiene 00:00