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1369 Retail courses delivered Online

Supermarket Merchandiser

4.5(3)

By Studyhub UK

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Supermarket Merchandiser Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Supermarket Merchandiser Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Supermarket Merchandiser Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Supermarket Merchandiser Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Supermarket Merchandiser? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Supermarket Merchandiser there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Supermarket Merchandiser course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Supermarket Merchandiser does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Supermarket Merchandiser was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Supermarket Merchandiser is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Supermarket Merchandiser Module 01: Introduction to Retail Management 00:22:00 Module 02: Retail Strategy 00:13:00 Module 03: Retail Buying and Merchandising 00:17:00 Module 04: Retail Pricing 00:32:00 Module 05: Supply Chain Management in Retailing 00:12:00 Module 06: The Sales Process and Dealing with Customers at the Checkout 00:10:00 Module 07: Importance of Consumer Behaviour 00:12:00 Module 08: Taking Trends and Targeting Customers Effectively 00:11:00 Module 09: The Importance of Communicating with Customers 00:18:00 Module 10: Choosing a Retail Location 00:14:00 Module 11: Retail Psychology 00:13:00 Module 12: Negotiate the Right Deal with Suppliers 00:12:00 Module 13: Develop Store Security Procedures 00:16:00 Assignment Assignment - Supermarket Merchandiser 00:00:00

Supermarket Merchandiser
Delivered Online On Demand3 hours 22 minutes
£10.99

Level 5 Retail Management - CPD Certified

5.0(3)

By School Of Health Care

Retail Management: Retail Management Course Online Unlock the Power of Retail Management: Retail Management Course: Enrol Now! Retail businesses come in all sizes, from small one-person operations to international corporations. These Retail Management: Retail Management Course retail outlets require well-organized managers to meet the needs of consumers. This advanced Retail Management: Retail Management Course is designed for those who want to work at the top of the ladder in the retail environment. Successful retail managers can find work in almost any major town or city on the planet. Learn how to improve your salesmanship, create strong customer relationships, and reap the rewards of professional-level communication skills. Throughout this Retail Management: Retail Management Course, you will learn how to deal with difficult customers, how to accurately read customer behavior, and how to look at the most important stock management issues. Main Course: Level 5 Diploma in Retail Management course Free courses included with Retail Management: Retail Management Course Along with Retail Management: Retail Management Course you will get free Level 4 Logistics Management course Along with Retail Management: Retail Management Course you will get free Level 5 Diploma in Risk Management Special Offers of this Retail Management: Retail Management Course: This Retail Management: Retail Management Course includes a FREE PDF Certificate. Lifetime access to this Retail Management: Retail Management Course Instant access to this Retail Management: Retail Management Course 24/7 Support Available to this Retail Management: Retail Management Course Retail Management: Retail Management Course Online In the Retail Management: Retail Management Course, you will gain knowledge about retail management: retail management and technology applications. This Retail Management: Retail Management Course will cover topics such as building and maintaining customer relationships, as well as strategic planning. You will learn how to handle common challenges in retail management: retail management and gain a better understanding of the different types of retail customers and how to effectively interact with them. Who is this course for? Retail Management: Retail Management Course Online Learners can take this Retail Management: Retail Management Course even if they have no prior knowledge of Retail Management: Retail Management Course and there are no age restrictions. As a result, anyone who is enthusiastic and ambitious about Retail Management can enrol in the Retail Management: Retail Management Course. There are no admissions deadlines, and you can start this Retail Management: Retail Management Course at any time. Requirements Retail Management: Retail Management Course Online To enrol in this Retail Management: Retail Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Retail Management: Retail Management Course. Be energetic and self-motivated to complete our Retail Management: Retail Management Course. Basic computer Skill is required to complete our Retail Management: Retail Management Course. If you want to enrol in our Retail Management: Retail Management Course, you must be at least 15 years old. Career path Retail Management: Retail Management Course Online You will gain the ability to manage various tasks upon completing the Retail Management: Retail Management Course, such as Retail Manager, Head of Retail Management, Retail Operations Manager, and Retail Management Manager.

Level 5 Retail Management - CPD Certified
Delivered Online On Demand4 hours 24 minutes
£12

Merchandising Diploma Training

By Compliance Central

The UK's retail merchandising landscape is ever-evolving, with merchandisers becoming more crucial than ever. With an average salary ranging from £25,000 to £50,000 and a rising demand for skilled professionals in the merchandising sector, there's no better time to bolster your merchandising knowledge. Dive into our Merchandising Diploma Training, tailored meticulously to offer an in-depth understanding of the very backbone of retail - merchandising. Key Highlights of the Merchandising course Lifetime access to Merchandising course materials Full tutor support is available from Monday to Friday with the Merchandising course Learn Merchandising skills at your own pace from the comfort of your home Gain a complete understanding of Merchandising course Accessible, informative Merchandising learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Merchandising Study Merchandising in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Merchandising course Merchandising Curriculum Breakdown of the Merchandising Course Module 01: Merchandising Theory Module 02: Product Management Module 03: Merchandise Management Module 04: Inventory Management and Analysis Module 05: Merchandising Strategy Module 06: Visual Merchandising Module 07: Merchandise Pricing Module 08: Importance of Consumer Behaviour Module 09: Consumer Rights Act Module 10: The Importance of Communicating with Customers Merchandising Diploma Training Learning Outcomes: Understand core merchandising theories and principles. Gain insight into effective product and merchandise management. Master strategies for inventory analysis and management. Delve into the intricacies of merchandising strategy formation. Acquire knowledge of visual merchandising techniques. Appreciate the impact of the Consumer Rights Act on retail. Recognise the significance of customer communication in retail. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Merchandising course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Merchandising. It is also great for professionals who are already working in Merchandising and want to get promoted at work. Requirements To enrol in this Merchandising course, all you need is a basic understanding of the English Language and an internet connection. Career path The Merchandising course will enhance your knowledge and improve your confidence. Merchandising Analyst: £25,000 to £40,000 per year Retail Merchandiser: £20,000 to £35,000 per year E-commerce Merchandiser: £22,000 to £40,000 per year Visual Merchandiser: £18,000 to £30,000 per year Category Manager: £30,000 to £60,000 per year Sales Planner: £25,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Merchandising Diploma Training
Delivered Online On Demand4 hours
£12

Level 1 Food Hygiene and Safety Course for Retail

By Lead Academy

This Course at a Glance Acquire knowledge about food hygiene and safety in Retail food handling industries Identify the key factors involved in maintaining high standards of food safety in food Retail food handling industries Recognise Food safety risks and hazards that arise throughout different stages of processing, packaging, delivering, serving and storing Discover ways to reduce the hazards and risks associated with the delivery and service of food Recognise several food hazards in the workplace and ways to ensure proper food safety Understand how poor food handling can cause food poisoning and ways to control and prevent it Understand how microorganisms play a vital role in causing foodborne illnesses and food poisoning. Understand how poor waste management is linked to improper food hygiene and safety Demonstrate the importance of effective pest control to manage and prevent food pests Learn to identify and resolve several risk areas and loopholes in the maintenance of internal and external parts of the work Level 1 Food Hygiene and Safety Course for Retail Overview All retail food businesses, by law, are required to comply with the established standards and legislation set out by The European Union Regulation (EC) No 852/2004 which instructs food handlers to ensure that the food is prepared, cooked, served or sold, is safe for human consumption. Failing to follow food safety standards can cause food to become contaminated with potentially fatal consequences. This course includes the most up-to-date UK and EU laws, rules, and regulations to ensure that you can comply with the requirements while maintaining food hygiene and safety procedures that are appropriate for your profession. Employers and employees of any food manufacturing company are highly encouraged to take this comprehensive Level 1 Food Hygiene and Safety Course for Retail to acquire substantive knowledge and skills to process the handling of food safely and hygienically. This Level 1 Food Hygiene and Safety Course for Retail provides an ideal solution for any staff induction training in retail food industries to ensure all the employees are fully aware of the process of handling food with proper safety and hygiene and prepared to control and prevent any mishaps that can occur during such process. Upon successful completion of this Level 1 Food Hygiene and Safety Course for Retail, you will be able to apply the skills and knowledge acquired from this course to ensure the quality and safety of a food product and learn to control and prevent the risks associated with improper food safety and hygiene that results in financial losses for the company. Who should take this course? This comprehensive Level 1 Food Hygiene and Safety Course for Retail is ideal and suitable for: New employees with minimal or no prior food safety knowledge; Employees handling low-risk or wrapped foods (category A); Front of house employees, such as waiting or check out staff; Back of house employees, such as kitchen porters or warehouse staff. Whether you are a newbie in the field of Food Hygiene and Safety or an aspiring professional from any retail food handling industry, this Level 1 Food Hygiene and Safety Course for Retail will equip you with the knowledge and skills to stand out to employers with up-to-date skills. Entry Requirements There are no academic entry requirements for this Level 1 Food Hygiene and Safety Course for Retail course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Level 1 Food Safety Course for Retail assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Food Safety Legislation Module 2: Hazards from Delivery to Service Module 3: Risk Control (Prevention of Contamination) Module 4: Pests, Premises and People Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Level 1 Food Hygiene and Safety Course for Retail
Delivered Online On Demand
£15

Food Safety in a 'Retail' environment (Level 1) Approved Online Training

By Twig Services Ltd

Level 1 Food Safety in a 'Retail' environment Approved Online Training

 Food Safety in a 'Retail' environment (Level 1) Approved Online Training
Delivered Online On Demand50 minutes
£17.50

Level 3 HACCP Training For Catering & Retail

4.3(43)

By John Academy

Course Overview Take effective measures to minimise food safety hazards with this Level 3 HACCP Training For Catering & Retail. In this course, you'll learn effective HACCP practices to foster an improved food safety culture.  From this Level 3 HACCP Training For Catering & Retail, you'll have a comprehensive understanding of the HACCP principles and how to implement HACCP in your workplace successfully. In addition, you'll learn safe food handling practices and procedures to maintain a good business reputation and have satisfied customers. The course will also teach you the skills to ensure all employers in your workplace are aware of food safety and personal hygiene. Learning Outcomes Understand why HACCP is used in the catering industry Learn the HACCP guidelines Discover the benefits of food safety Learn to identify and prevent food safety risks Be able to ensure personal hygiene in the workplace. Who is this course for? Professionals interested in learning how to control potential hazards in food production can take this Level 3 HACCP Training For Catering & Retail. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Level 3 HACCP Training For Catering & Retail offers useful skills to possess and would be beneficial for any profession or career from any industry you are in, such as: Restaurant Manager Food Factory Manager Catering Manager Chef Food Safety Manager Level 3 HACCP Training For Catering & Retail Module 01: An Introduction to HACCP 00:15:00 Module 02: HACCP and Food Safety Legislation 00:25:00 Module 03: Food Safety Hazards 01:00:00 Module 04: Planning a HACCP System 00:40:00 Module 05: Creating the HACCP System 00:20:00 Module 06: Principle 1 - Hazard Analysis 00:15:00 Module 07: Principle 2 - Critical Control Points 00:12:00 Module 08: Principle 3 - Critical Limits 00:20:00 Module 09: Principle 4 - Monitoring Critical Control Points 00:20:00 Module 10: Principle 5 - Corrective Action 00:25:00 Module 11: Principle 6 - Verification of the HACCP System 00:30:00 Module 12: Principle 7 - Documentation 00:16:00 Module 13: Implementing the HACCP System 00:12:00 Module 14: HACCP Alternatives 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 3 HACCP Training For Catering & Retail
Delivered Online On Demand5 hours 25 minutes
£18

Office Management, Business Administration & Retail Customer Service - Level 3 Diploma

By Online Training Academy

Step into the world of professional mastery where business acumen meets organisational finesse. This comprehensive course seamlessly weaves together the threads of Office Management, Business Administration, and Retail Customer Service, transforming you into a virtuoso of corporate excellence. Unlock the gateway to success as you delve into the intricacies of effective office administration, honing skills that transcend the ordinary and catapult you into the echelons of business leadership. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From mastering conflict resolution to crafting a corporate brand that resonates, each module serves as a stepping stone towards managerial prowess. Dive deep into the art of building robust organisational structures and cultivating a customer-centric ethos. Leadership essentials await, equipping you with the skills to train employees for success, manage operations seamlessly, and ensure financial prowess. Whether you're navigating the intricate dance of retail management or decoding the nuances of the sales process, this course offers a holistic journey through the corridors of business expertise. Join us, and let your career trajectory soar to new heights, armed with the knowledge to shape businesses and leave an indelible mark in the realm of corporate excellence. Course Curriculum Module 01: Introduction to Business Administration Module 02: Administrator Proficiency Skills Module 03: Conflict Management Strategies Module 04: Corporate Brand Development Module 05: Organizational Structure Design Module 06: Ethics and Customer-Centric Teams Module 07: Efficient Operations Management Module 08: Leadership Essentials and Employee Training Module 09: Financial Management and Succession Planning Module 10: Product Marketing Strategies Module 11: Building Successful Teams and Products Module 12: Effective Retail Management Module 13: Sales Process Optimization and Customer Checkout Module 14: Understanding Financial Terms in Business Learning Outcomes: Master conflict resolution techniques vital for effective office management. Design and implement organisational structures to enhance operational efficiency. Develop skills to build and nurture a compelling corporate brand identity. Cultivate ethics within your team, focusing on exceptional customer care. Acquire essential leadership skills for training employees and ensuring success. Gain proficiency in retail management, from product placement to customer checkout. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Business Administration 2:36:34 1: Module 01: Introduction to Business Administration 07:09 2: Module 02: Administrator Proficiency Skills 09:16 3: Module 03: Conflict Management Strategies 07:48 4: Module 04: Corporate Brand Development 10:51 5: Module 05: Organizational Structure Design 14:29 6: Module 06: Ethics and Customer-Centric Teams 14:43 7: Module 07: Efficient Operations Management 06:22 8: Module 08: Leadership Essentials and Employee Training 09:50 9: Module 09: Financial Management and Succession Planning 08:34 10: Module 10: Product Marketing Strategies 22:57 11: Module 11: Building Successful Teams and Products 10:52 12: Module 12: Effective Retail Management 13:46 13: Module 13: Sales Process Optimization and Customer Checkout 04:56 14: Module 14: Understanding Financial Terms in Business 13:01 15: CPD Certificate - Free 01:00 16: Leave A Review 01:00 Who is this course for? Aspiring office managers seeking comprehensive administrative and leadership skills. Business professionals aiming to enhance their strategic and ethical decision-making abilities. Individuals interested in retail management and customer service excellence. Those seeking knowledge in designing organisational structures and managing operations. Entrepreneurs desiring a holistic understanding of business administration and retail. Career path Office Manager Business Administrator Corporate Brand Manager Retail Manager Operations Specialist Customer Service Team Lead Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Office Management, Business Administration & Retail Customer Service - Level 3 Diploma
Delivered Online On Demand2 hours 36 minutes
£12

Level 2 Food Safety - Retail

5.0(3)

By TNA Training & Safety Consultants

Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management. This level 2 course is about minimising the level of potential hazards in a food retail setting.

Level 2 Food Safety - Retail
Delivered Online On Demand
£25

Call Centre Training Courses

5.0(10)

By Apex Learning

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Call Centre Training Courses
Delivered Online On Demand
£100

Food Hygiene and Safety for Retail

4.7(160)

By Janets

Register on the Food Hygiene and Safety for Retail today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Food Hygiene and Safety for Retail is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Food Hygiene and Safety for Retail Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Food Hygiene and Safety for Retail, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Food Hygiene and Safety for Retail Module 01: Food Hygiene and Safety: Legislation 00:26:00 Module 02: Bacteria and Microbiological Hazards 00:25:00 Module 03: Physical, Chemical and Allergenic Hazards 00:26:00 Module 04: Food Storage 00:24:00 Module 05: Display and Service for Maintaining Food Safety and Hygiene 00:15:00 Module 06: Personal Hygiene 00:27:00 Module 07: HACCP and Food Premises 01:05:00 Module 08: Cleaning 00:24:00 Module 09: Reopening and Adapting Your Food Business During COVID-19 00:16:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Food Hygiene and Safety for Retail
Delivered Online On Demand4 hours 8 minutes
£25