1406 Retail courses in Cardiff delivered Online

Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management. This level 1 course is about minimising the level of potential hazards in a food manufacturing setting.

24-Hour Flash Sale! Prices Reduced Like Never Before!! Procurement, Purchasing & Supply Chain Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Step into the high-stakes world of Procurement, Purchasing & Supply Chain Management, where every decision can impact a company's sales and help it achieve a competitive edge over its competitors. The UK's supply chain industry alone influences the flow of billions of pounds worth of goods annually. Hence, professionals equipped with the right skills command immense respect and demand, making them a critical pillar of the economy. Utilise this course bundle and make it your gateway to becoming a pivotal player in this dynamic field! The Procurement, Purchasing & Supply Chain Management bundle offers a comprehensive exploration into the complex world of supply chains, procurement processes, and logistics management. From foundational courses like Purchasing & Procurement and Supply Chain Management to specialised training in Logistics & Operations Management - Level 5, this bundle covers all the essential areas. You'll learn about Warehouse Management, Quality Assurance, and even get into areas like Retail Analytics and Six Sigma & Lean Process. Courses Are Included In this Level 3 Procurement, Purchasing & Supply Chain Management Career Bundle: Course 01: Purchasing & Procurement Course 02: Supply Chain Management Course 03: Logistics & Operations Management - Level 5 Course 04: Quality Assurance (QA) Manager Course 05: Retail Manager Course 06: Retail Analytics Course 07: Purchase Ledger Assistant Course 08: Store Assistant Course 09: Warehouse Management Course 10: Warehouse Safety Training Course 11: Manual Handling Training Course 12: Transport and Logistics Management Course 13: Facilities Management Course 14: Business Management Training Course 15: Six Sigma & Lean Process Course 16: HR and Payroll Administrator Course Course 17: SAP Controlling (CO) - Product Costing with S4HANA Course 18: Sales Skills Course 19: Product Marketer Course 20: Online Merchandising Training Course 21: Professional Marketing and Advertising Complete Online Course Course 22: How To Deal With Difficult People Training Course 23: Consumer Rights Course 24: Digital Marketing and SEO Course 25: Sales Executive Training Course 26: Customer Service - Advanced Course 27: Negotiation and Agreement Training Course 28: Telesales Executive Training Course 29: Document Control Course 30: Excel Data Management Don't let another day pass without advancing your career in a field that businesses cannot thrive without. The Procurement, Purchasing & Supply Chain Management course bundle is your gateway to becoming a leader in a sector that is the backbone of every successful business. Enrol today to start building a skill set that will not only secure your professional future but will also enable you to make a significant impact on your organisation's success! Learning Outcomes of this Bundle: Master the fundamentals and advanced strategies of procurement and purchasing. Optimise supply chain processes for enhanced efficiency and reduced costs. Apply quality assurance practices to maintain high standards across operations. Analyse and improve retail performance using cutting-edge retail analytics. Implement Six Sigma and Lean methodologies to streamline processes. Manage and ensure safety in warehouse operations effectively. But that's not all. When you enrol in Level 3 Procurement, Purchasing & Supply Chain Management Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! The Purchasing, Procurement & Supply Chain Management Career Bundle is designed to provide an exhaustive education in the complex and vital fields that drive business efficiency and success globally. By mastering the fundamental aspects of Purchasing & Procurement, learners will acquire the skills necessary to navigate complex buying cycles, negotiate effectively, and manage supplier relationships, ensuring quality and cost-efficiency. These foundational skills are crucial for maintaining a competitive advantage and achieving sustainability in any business environment. As learners progress through the course, they will get to learn the nuances of Supply Chain Management, learning how to optimise Logistics, streamline Operations, and reduce Costs through innovative supply chain strategies. The training also includes Logistics & Operations Management, enhancing the ability to coordinate and maintain a smooth flow of goods, information, and other resources between points of origin to points of consumption. Such skills are indispensable in today's fast-paced and increasingly globalised market. Moreover, this diploma offers learners the opportunity to acquire a Recognised Qualification that is highly valued in the field of Supply Chain Management. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Supply Chain Management setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Supply Chain Management related fields impacting their Supply Chain Management experiences and long-term development. Course Curriculum Course 01: Purchasing & Procurement Module 01 : Why Supply Chain Management Module 02 : Three Levels of Supply Chain Management Module 03 : Five Stages of Supply Chain Management Module 04 : The Flows of Supply Chain Management Module 05 : Supply Chain Groups Module 06 : Tracking and Monitoring Module 07 : Role of Procurement in an Organisation Module 08 : The Purchasing Cycle Module 09 : Purchasing Toolkits Module 10 : Quality Management Module 11 : Supplier Relationship Management Module 12 : Category Management Module 13 : Inventory Management Module 14 : E-Procurement Course 02: Supply Chain Management Module 01: Form and Report Properties Module 02: Making labels with the Label Wizard Module 03: Tool 6 & The Control chart. Module 04: Supply Chain System and Principles Module 05: Power pivot power query & 5 Module 06: Adding groups, Sorts and Totals to reports Module 07: Warehouse Management and Operations Module 08: Power pivot, power query & 4 Module 09: Power pivot, power query & 1 Module 10: Supply Chain Planning and New Business Concepts Module 11: Tool 6 & The Control chart in practice p1 Course 03: Logistics & Operations Management - Level 5 Module 01: Introduction to Logistic Management Module 02: Planning Framework for Logistics Module 03: Supply Chain Management Module 04: Logistics Management and Organisation Module 05: Sourcing, Purchasing, and Procurement Module 06: Channels of Distribution Module 07: Supplier Relationship Management Module 08: Inventory Planning and Management Module 09: Principles of Warehousing Module 10: Transport Management Module 11: Negotiation Techniques Module 12: Customer Service and Logistics =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Supply chain professionals. Procurement officers. Operations managers. Business owners. Warehouse supervisors. Career-focused individuals. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Supply Chain Manager: $60,000 - $95,000 Procurement Specialist: $50,000 - $80,000 Logistics Coordinator: $45,000 - $70,000 Warehouse Manager: $40,000 - $65,000 Quality Assurance Manager: $55,000 - $90,000 Retail Analyst: $50,000 - $75,000 Certificates CPD Accredited Digital certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge. Diploma in Purchasing & Procurement at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

The Level 7 Advanced Diploma in Business Development package is a fantastic option for enhancing your expertise and skills in the field of Business Development. This course is widely acclaimed as one of the most sought-after offerings for individuals looking to boost their knowledge in Business Development. Gain insights from industry experts through the Business Development package training. Enroll in this comprehensive course to access a carefully designed curriculum and propel your career in the field of Business Development. The program intricately explores the concept of Business Development, emphasizing its importance throughout. Dive into the strategic nuances of Retail Pricing, refine your negotiation skills, and become proficient in the art of impactful communication. This Business Development course serves as your entry into a domain where theoretical brilliance aligns seamlessly with the ever-evolving pulse of contemporary business dynamics. Level 7 Advanced Diploma in Business Development Course Learning Outcomes: Learn the craft of business development's strategic analysis and product scope. Gain expertise in purchasing management and efficient procurement. Develop sophisticated conflict and talent management skills. Develop your knowledge of quality control and retail pricing in Business Development. Show that you have a thorough understanding of the many kinds of marketing that are commonly used. Develop a strategic way of thinking in order to control risks and recover from them in corporate operations. Level 7 Advanced Diploma in Business Development Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 27: Time Management Module 28: Managing Risk and Recovery Module 29: Business Etiquette Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 7 Advanced Diploma in Business Development Business Development Strategist Supply Chain Analyst Procurement Manager Project Management Specialist Retail Pricing Analyst Business Analyst Requirements Level 7 Advanced Diploma in Business Development To enrol in this Level 7 Advanced Diploma in Business Development, Purchasing & Procurement course, all you need is a basic understanding of the English Language and an internet connection. Career path Business Development Coordinator: Average Salary: £25,000 to £40,000 per year Sales Executive: Average Salary: £20,000 to £45,000 per year (with commission) Marketing Specialist - Business Development: Average Salary: £28,000 to £50,000 per year Client Relationship Manager: Average Salary: £30,000 to £55,000 per year Market Research Analyst: Average Salary: £25,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Level 2 HACCP: HACCP Training Online Do you constantly try to learn new things in order to increase your knowledge and skills? If yes then you can test out this Level 3 HACCP Training. Your knowledge and expertise in this sector will grow as a result of ourLevel 3 HACCP : HACCP Training course. Our Level 3 HACCP Training covers HACCP and HACCP-related laws in great detail. The Alternatives and the HACCP planning framework are also covered in this Level 3 HACCP : HACCP Training. The Level 3 HACCP Training modules include topics like Prerequisite Programs, Food Safety Hazards, and Building the HACCP System. If you're eager to picture yourself in a rewarding career, enrol in our Level 3 HACCP : HACCP Training right away! Learning Outcome of Level 3 HACCP You will get an Overview of HACCP and all related law from this Level 3 HACCP Training You can plan a HACCP system and gain an understanding of HACCP alternatives. You will learn about Food Safety Risks and Prerequisite Programs in Level 3 HACCP Training. You may develop the HACCP System, Hazard Analysis, and Critical Control Points with the use of Level 3 HACCP Training. Main Course: Level 2 HACCP Training Course For Catering & Retail Free Courses are including with this HACCP: HACCP Course Along with The HACCP: HACCP Course, We Offer a free Level 3 Supervising Food Safety in Catering Course Along with The HACCP: HACCP Course, We Offer a free Level 2 Food Hygiene and Safety Course Special Offers of this HACCP: HACCP Training Course This HACCP: HACCP Course includes a FREE PDF Certificate. Lifetime access to this HACCP: HACCP Course Instant access to this HACCP: HACCP Course Get FREE Tutor Support to this HACCP: HACCP Course Level 2 HACCP: HACCP Training The purpose of this HACCP: HACCP Course is to familiarize you with the seven HACCP principles and food hygiene laws. Additionally, you will learn how to put important safety control measures into practice by implementing a HACCP system in the workplace. Who is this course for? Level 2 HACCP: HACCP This Level 2 HACCP: HACCP Training Course For Catering & Retail is open to anyone looking to advance their knowledge and abilities, including students, recent graduates, and job seekers. Requirements Level 2 HACCP: HACCP To enrol in this HACCP: HACCP Course, students must fulfil the following requirements. To join in our HACCP: HACCP Course, you must have a strong command of the English language. To successfully complete our HACCP: HACCP Course, you must be vivacious and self driven. To complete our HACCP: HACCP Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this HACCP: HACCP Training Course. Career path Level 2 HACCP: HACCP Your career is guaranteed in a variety of industries with this Level 2 HACCP: HACCP Training Course for Catering & Retail certificate, including: Food and restaurant business Catering and hospitality kitchens in schools and offices Fast food industry Hotels

Unlock the secrets to excelling in the world of fashion with our comprehensive Fashion Store Assistant and Personal Shopper Course. Whether you're passionate about assisting customers in finding their perfect style or you dream of becoming a trusted personal shopper, this course is designed to equip you with the skills and knowledge needed to thrive in the industry. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course, learners will gain essential skills for working in a fashion store and as a personal shopper. They start by exploring career options and receiving guidance on how to succeed in this field. Understanding consumer behavior and excelling in customer service are key focuses, teaching students how to meet customer needs effectively. Communication skills are honed, including how to interact professionally and handle different situations with customers. Fashion and trends are covered to keep learners updated on what's popular in the industry. They also learn strategies to attract customers to their shops, making their store appealing and inviting. Planning advice helps them organize their work efficiently. Lastly, the course introduces the profession of a personal shopper, detailing what it involves and how to thrive in this role. Overall, students acquire a well-rounded understanding of the fashion retail environment and the skills needed to provide excellent service and succeed in the industry. Course Curriculum Module 01: Career Guidance Module 02: Understanding Consumer Behaviour and Excelling in Customer Service Module 03: Communication and Protocol Module 04: Fashion and Trends Module 05: How to Make Your Shop a Magnet to Customers Module 06: Planning Advice Module 07: Profession of a Personal Shopper as a Profession Learning Outcomes: Understand consumer behaviour to enhance customer service and satisfaction. Develop effective communication skills essential for client interaction and engagement. Gain insights into current fashion trends and industry protocols. Implement strategies to attract and retain customers in retail environments. Learn planning techniques to optimize store layout and product presentation. Explore the role and responsibilities of a personal shopper profession. CPD 10 CPD hours / points Accredited by CPD Quality Standards Fashion Store Assistant and Personal Shopper Course 2:17:45 1: Module 01: Career Guidance 09:09 2: Module 02: Understanding Consumer Behaviour and Excelling in Customer Service 29:18 3: Module 03: Communication and Protocol 08:41 4: Module 04: Fashion and Trends 36:37 5: Module 05: How to Make Your Shop a Magnet to Customers 21:19 6: Module 06: Planning Advice 06:25 7: Module 07: Profession of a Personal Shopper as a Profession 24:16 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Individuals aspiring to excel in fashion retail environments. Those interested in enhancing customer service skills in retail settings. Individuals keen on understanding fashion trends and consumer behaviour. Aspiring personal shoppers looking to develop their career in fashion. Retail professionals seeking to advance their skills in customer engagement. Career path Fashion Store Assistant Retail Sales Associate Personal Shopper Fashion Retail Manager Customer Service Advisor Visual Merchandiser Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the secrets to excelling in the world of fashion with our comprehensive Fashion Store Assistant and Personal Shopper Course. Whether you're passionate about assisting customers in finding their perfect style or you dream of becoming a trusted personal shopper, this course is designed to equip you with the skills and knowledge needed to thrive in the industry. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course, learners will gain essential skills for working in a fashion store and as a personal shopper. They start by exploring career options and receiving guidance on how to succeed in this field. Understanding consumer behavior and excelling in customer service are key focuses, teaching students how to meet customer needs effectively. Communication skills are honed, including how to interact professionally and handle different situations with customers. Fashion and trends are covered to keep learners updated on what's popular in the industry. They also learn strategies to attract customers to their shops, making their store appealing and inviting. Planning advice helps them organize their work efficiently. Lastly, the course introduces the profession of a personal shopper, detailing what it involves and how to thrive in this role. Overall, students acquire a well-rounded understanding of the fashion retail environment and the skills needed to provide excellent service and succeed in the industry. Course Curriculum Module 01: Career Guidance Module 02: Understanding Consumer Behaviour and Excelling in Customer Service Module 03: Communication and Protocol Module 04: Fashion and Trends Module 05: How to Make Your Shop a Magnet to Customers Module 06: Planning Advice Module 07: Profession of a Personal Shopper as a Profession Learning Outcomes: Understand consumer behaviour to enhance customer service and satisfaction. Develop effective communication skills essential for client interaction and engagement. Gain insights into current fashion trends and industry protocols. Implement strategies to attract and retain customers in retail environments. Learn planning techniques to optimize store layout and product presentation. Explore the role and responsibilities of a personal shopper profession. CPD 10 CPD hours / points Accredited by CPD Quality Standards Fashion Store Assistant and Personal Shopper Course 2:17:45 1: Module 01: Career Guidance 09:09 2: Module 02: Understanding Consumer Behaviour and Excelling in Customer Service 29:18 3: Module 03: Communication and Protocol 08:41 4: Module 04: Fashion and Trends 36:37 5: Module 05: How to Make Your Shop a Magnet to Customers 21:19 6: Module 06: Planning Advice 06:25 7: Module 07: Profession of a Personal Shopper as a Profession 24:16 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Individuals aspiring to excel in fashion retail environments. Those interested in enhancing customer service skills in retail settings. Individuals keen on understanding fashion trends and consumer behaviour. Aspiring personal shoppers looking to develop their career in fashion. Retail professionals seeking to advance their skills in customer engagement. Career path Fashion Store Assistant Retail Sales Associate Personal Shopper Fashion Retail Manager Customer Service Advisor Visual Merchandiser Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Dive into the intricacies of negotiation and agreement through our immersive Retail Management Diploma. This course transcends traditional

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Store Assistant Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Store Assistant Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Store Assistant Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Store Assistant Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Store Assistant? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Store Assistant there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Store Assistant course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Store Assistant does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Store Assistant was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Store Assistant is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Store Assistant Introduction to Store Assistant 00:18:00 Module 02: Roles and Responsibilities of a Store Assistant Roles and Responsibilities of a Store Assistant 00:17:00 Module 03: Introduction to Retail Management Introduction to Retail Management 00:13:00 Module 04: Managing a Retail Store Managing a Retail Store 00:15:00 Module 05: Visual Merchandising Visual Merchandising 00:17:00 Module 06: Consumer Behaviour Consumer Behaviour 00:17:00 Module 07: Dealing with Customers Dealing with Customers 00:28:00 Module 08: Dealing with Suppliers Dealing with Suppliers 00:14:00 Module 09: Store Psychology Store Psychology 00:13:00 Module 10: Legislations Related to Retail Legislations Related to Retail 00:13:00

Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included

CWDP training course description The CWDP course consists of instructor-led training applicable to the design of wireless LANs using the latest technologies including 802.11n and 802.11ac. The course goes in-depth into the design process and provides attendees with the knowledge needed to plan, deploy and test modern 802.11-based networks. It also prepares students for the CWDP examination. Students who complete the course will acquire the necessary skills for preparing, planning performing and documenting site surveys and wireless LAN design procedures. What will you learn Design enterprise WiFi networks. Select appropriate antennas and Access points. Perform site surveys. Describe the security requirements required for enterprise networks. Test, validate and troubleshoot installations. CWDP training course details Who will benefit: Anyone looking for the skills to analyze, troubleshoot, and optimize any enterprise level Wi-Fi network, no matter which brand of equipment your organization deploys. Anyone looking to become a CWNP. Prerequisites: CWNA Duration 5 days CWDP training course contents WLAN design overview Importance of good design, Impact of bad design, Design process, Design skills, Design toolkit. Requirements analysis Pre-planning, Customer interaction, Requirements gathering, Discovering existing systems, Documenting the environment, Defining constraints, Creating documentation. Designing for clients and applications Client Device types, Application types, Application-specific design, High density design issues. Designing for industry Standard corporate networks, Industry-specific designs, Government, Healthcare, Hospitality, Retail, Public hotspots, Transportation, Mobile offices, Outdoor and mesh, Remote networks and branch offices, Last-miles / ISP and bridging. Vendor selection processes Defining vendor issues, Operational planes, Design models, Understanding architectures. Radio Frequency (RF) planning RF spectrum, RF behaviors, Modulation and coding schemes, RF accessories, Throughput factors. WLAN hardware selection Antennas, 802.11n and antennas, Choosing Aps, Powering Aps. Site surveys Site survey tools, Site survey preparation, Predictive site surveys, Manual site surveys, Site survey principles and processes. Designing for Quality of Service (QoS) QoS overview, QoS application points, Roaming support. Designing for security Bad security, Authentication solutions, Encryption solutions, Security best practices, Intrusion prevention. Installation testing, validation and troubleshooting Network health status, Troubleshooting and validation process, Troubleshooting and validation tools, Common problems. Hands-on lab exercises Hands-on labs depend on the audience and can include use of: Spectrum analyzers, Protocol analyzers, Site Survey software, Diagramming software, Various wireless access points, Various wireless adapters and antennas.