Unlock the keys to unparalleled customer service excellence with our 'Call Centre Training' course. Dive into the essentials of call center operations, hone communication skills, master telephone etiquettes, and learn effective negotiation techniques. Navigate challenging interactions, manage difficult customers, and grasp the intricacies of call center metrics and benchmarking. Stay ahead of the curve with insights into the latest technology trends shaping the industry. Elevate your career and contribute to organizational success by enrolling today. Develop the skills needed to excel as a call center professional and create lasting customer satisfaction.
Course Description Get instant knowledge from this bite-sized Logistics Management (Advanced): Part 3 course. This course is very short and you can complete it within a very short time. In this Logistics Management (Advanced): Part 3 course you will get fundamental ideas of logistics management, the key understanding of negotiation techniques, transport management and so on. Enrol in this course today and start your instant first step towards learning about the principles of warehousing. Learn faster for instant implementation. Learning Outcome Familiarise with transport management Understand negotiation techniques Gain in-depth knowledge of customer service and logistics Learn about the principles of warehousing How Much Do Logistics Managers Earn? Senior - £68,000 (Apprx.) Average - £46,000 (Apprx.) Starting - £30,000 (Apprx.) Requirement Our Logistics Management (Advanced): Part 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Logistics Management (Advanced): Part 3 Module 01: Principles of Warehousing 00:25:00 Module 02: Transport Management 00:40:00 Module 03: Negotiation Techniques 00:17:00 Module 04: Customer Service and Logistics 00:32:00 Assignment Assignment - Logistics Management (Advanced): Part 3 00:00:00
Looking to build confidence in food safety standards without the fluff? This CPD-accredited bundle brings together three essential online courses to help you understand the core principles of food hygiene, allergen awareness, and labelling regulations. Designed for anyone involved in food handling—from kitchen staff to supervisors—this bundle covers the key areas every food worker needs to be familiar with, without veering off into irrelevant jargon. Whether you’re refreshing your knowledge or aiming to meet industry requirements, the content is clear, focused, and aligned with UK regulations. The combination of these three subjects makes this bundle especially useful for those working in catering, hospitality, manufacturing, or retail settings. It's entirely online, making it flexible and accessible whenever it suits you. These comprehensive courses are available in this Level 2 Food Safety - CPD Accredited 3 Courses Bundle Course 01: Level 2 Food Safety Course 02: Food Allergen Awareness Training Course 03: Food Labelling Regulations Training ** Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Module 01: Food Hygiene and Safety: Legislation Module 02: Bacteria and Microbiological Hazards Module 03: Physical, Chemical and Allergenic Hazards Module 04: Food Storage Module 05: Display and Service for Maintaining Food Safety and Hygiene Module 06: Personal Hygiene Module 07: HACCP and Food Premises Module 08: Cleaning Module 09: Reopening and Adapting Your Food Business During COVID-19 Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Level 2 Food Safety - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Level 2 Food Safety - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Level 2 Food Safety - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Level 2 Food Safety - CPD Accredited 3 Courses Bundle training.
Overview of Penny Stock Day Trading Pattern for Consistent Profits The penny stock day trading market is a growing £2.8 billion part of the UK's stock trading scene. Many smart traders are now using penny stock day trading to make money from quick price changes. Since 2020, retail trading has gone up by 340%, with more people learning how to use a Penny Stock Day Trading Pattern for Consistent Profits. These patterns help traders find the best times to buy and sell. If you’re looking for a new way to earn money or add to your income, learning how to trade penny stocks can be a smart choice. This course teaches you simple ways to trade penny stocks using Penny Stock Day Trading Pattern for Consistent Profits. You’ll learn how to spot breakouts, trade on momentum, and catch profit chances in early morning gaps. We also show you how to use technical and fundamental analysis to choose strong penny stocks instead of regular blue chip stocks. The course helps you understand how the market works so you can trade with more confidence. You’ll also learn how to set up your trading platform, practice with no risk, and build a solid trading routine. By using Penny Stock Day Trading Pattern for Consistent Profits, you’ll be able to follow a system that can bring steady results. With practice and focus, Penny Stock Day Trading Pattern for Consistent Profits can help you build a flexible way to earn from trading. Learning Outcomes By the end of this course, you will be able to: Understand the basics of day trading and how penny stocks work Use simple analysis tools to help you decide when to buy or sell Trade using breakout and momentum strategies to spot strong price moves Use the morning gap strategy to catch early market opportunities Set up your trading platform the right way for penny stock trading Practice trading safely without using real money before going live Who is this course for New traders who want to learn about penny stocks and day trading with no experience Retail investors who want to add penny stock day trading patterns to their current investment plans Part-time traders who are looking to earn extra income while keeping their day jobs Finance lovers who want to understand penny stocks, blue chip stocks, and how to use breakout and analysis methods Self-learners who want to become skilled at using trading tools and strategies before using real money Process of Evaluation After studying the Penny Stock Day Trading Pattern for Consistent Profits Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Penny Stock Day Trading Pattern for Consistent Profits Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don’t need any educational qualification or experience to enrol in the Penny Stock Day Trading Pattern for Consistent Profits course. Career Path After completing this course, you can work towards roles such as: Day Trader – £25,000 to £60,000 per year Financial Analyst – £28,000 to £45,000 per year Investment Advisor – £30,000 to £55,000 per year Portfolio Manager – £40,000 to £80,000 per year Trading Assistant – £22,000 to £35,000 per year
Master the art of Complaints Handling for Customer Care with our comprehensive course. Elevate customer satisfaction by building trust, enhancing communication skills, and implementing customer-centric strategies. Explore advanced technologies in customer service and equip yourself to proactively prevent complaints. Join now to transform challenges into opportunities, fostering lasting relationships and contributing to the success of your organization.
Overview This comprehensive course on Inventory Management Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Inventory Management Training comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Inventory Management Training. It is available to all students, of all academic backgrounds. Requirements Our Inventory Management Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 33 lectures • 04:29:00 total length •Introduction to Inventory Management: 00:04:00 •Introduction to Inventory Management Continues: 00:10:00 •Objective of Inventory Management: 00:11:00 •Level For Inventory: 00:12:00 •Maximum Stock Level: 00:06:00 •Example of Maximum Stock Level: 00:07:00 •Example of Maximum Stock Level Continues: 00:08:00 •Minimum Stock Level: 00:11:00 •Example of Minimum Stock Level: 00:12:00 •Ordering Level: 00:06:00 •Example Ordering Level: 00:08:00 •Danger Or Safety Stock Level: 00:12:00 •Economic Order Quantity: 00:07:00 •Cost Of Inventory: 00:07:00 •Optimal Quantity to Order: 00:08:00 •Optimal Quantity to Order Continues: 00:06:00 •EOQ: 00:07:00 •Example of EOQ: 00:10:00 •Price Discount and EOQ Example: 00:09:00 •Price Discount and EOQ Example Continues: 00:07:00 •EOQ Lead Time: 00:10:00 •ABC Analysis: 00:07:00 •Illustration: 00:06:00 •Procurement Process: 00:07:00 •Procurement Process Continues: 00:07:00 •Pricing Of Stores Receipts: 00:04:00 •Illustration Pricing Of Stores: 00:10:00 •Methods of Inventory Valuations: 00:11:00 •FIFO Inventory Valuation: 00:09:00 •FIFO Inventory Valuation Continues: 00:07:00 •LIFO Inventory Valuation Continues: 00:08:00 •Average Cost Methods: 00:07:00 •Just In Time Inventory: 00:08:00
Mastering customer service is essential in today’s competitive business landscape, and this CPDQS Accredited Bundle Course offers an exceptional pathway to deepen your expertise. This carefully designed programme covers a wide spectrum of topics, from fundamental customer service principles to advanced skills like sales psychology, cross-cultural awareness, and corporate risk management. Each course is crafted to sharpen your ability to engage customers effectively, manage relationships, and navigate complex challenges with confidence and professionalism. Ideal for individuals and organisations aiming to refine their customer interaction capabilities, this bundle provides valuable insights into communication strategies, equality and diversity considerations, and essential organisational skills. With focused modules on areas such as financial crime prevention, stakeholder management, and digital product management, learners will gain a rounded understanding that supports both customer satisfaction and business growth. Whether you’re enhancing your career or seeking to improve your team’s performance, this flexible online course package is tailored to meet today’s dynamic customer service demands Key Features of Customer Service Bundle CPD Accredited Customer Service Course Instant PDF certificate Fully online, interactive Customer Servicecourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Customer Service Bundle course to excel! To become successful in your profession, you must have a specific set of Customer Service skills to succeed in today's competitive world. In this in-depth Customer Servicetraining course, you will develop the most in-demand Customer Service skills to kickstart your career, as well as upgrade your existing knowledge & skills. Customer Service Curriculum Course 01: Level 2 Diploma in Customer Service Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: Equality, Diversity and Discrimination Course 08: AML & Financial Crime Prevention Course 09: Communication and Organisational Skills Course 10: Cross-Cultural Awareness Training Course 11: Sales Negotiation Skills Course 12: Psychology of Anxiety and Stress Course 13: Digital Product Management Course 14: Stakeholder Management Course 15: Corporate Risk And Crisis Management Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Business Intelligence Analyst Course 20: Positive Psychology Accreditation This Customer Service bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Customer Service course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Customer Service basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Customer Service Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Overview Our comprehensive course is designed to provide you with the necessary skills and knowledge to excel in your field. Developed by professionals with years of experience, this course is perfect for anyone looking to kick start their career or advance their skills. It features an audio-visual presentation and easy-to-learn modules, allowing for a self-paced learning experience. Our expert online support team is available during weekdays to assist you throughout the course. Learning Outcomes Upon completion of the course, you will be able to: Understand the fundamentals and its applications. Develop the necessary skills to succeed in the field . Apply your newly acquired knowledge to real-world scenarios. Create effective and efficient solutions for relevant topics. Enhance your employability and career prospects. It is designed to provide you with the knowledge needed to stand out in the competitive job market. With lifetime access to course materials and the ability to learn at your own pace, this course is the perfect opportunity to improve your skills and advance your career. You can learn at your own pace, from the comfort of your home, as all course materials are accessible online at any time. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Why should you study this course? The course offers a comprehensive introduction to the subject matter and provides a solid foundation for further study. It will also help students to gain knowledge and skills that can be applied in their professional or personal life. Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path The course is designed to equip you with the skills and knowledge you need to succeed in the field. After completing the course, you will be able to pursue a variety of career opportunities in different industries. Course Features Lectures 14 Quizzes 0 Duration 6 Hours 30 Minutes Skill level Beginner Language English Students 67 Assessments Yes Warehouse Management Lecture1.1 Introduction to Warehouse Management Lecture1.2 Warehouse Operations Lecture1.3 Warehouse Design and Layout Lecture1.4 Inventory Management Lecture1.5 Cross-Docking and Consolidation Lecture1.6 Cold Chain and Temperature-Controlled Warehousing Lecture1.7 E-commerce and Omnichannel Warehousing Lecture1.8 Warehouse Management Systems (WMS) Lecture1.9 Human Resource Management in Warehousing Lecture1.10 Import and Export Compliance Show more items Assessment Lecture2.1 Assessment Order Your Certificate Lecture3.1 Order Your Certificate FAQs What is the format of the Warehouse Management? The course is self-paced and consists of video lectures, quizzes, and hands-on exercises. What is the duration of the course? The course is self-paced, so you can complete it at your own pace and schedule. Do I need any prior experience or qualifications to enrol in the course? No, there are no prerequisites for the course. Anyone with an interest in Warehouse Management can enrol. What type of support is available during the course? Full tutor support is available from Monday to Friday, and you can also access 24/7 help or advice from our email and live chat teams.
Being a modern estate agent is more than holding a clipboard and smiling convincingly. This mini bundle gives you the essential tools to speak the language of sales, law, and land with confidence. We’ve stripped it back to the bones—just what you need to know, with no fluff. From understanding contract law to grasping property-related legal obligations, this bundle takes you through the core knowledge expected in the modern property sector. Throw in a sales crash course, and you’re left with a content-rich resource ideal for agents at the beginning or middle of their journey. Learning Outcomes: Understand legal basics behind estate and property agreements. Learn key concepts behind land surveying and usage rights. Develop a solid understanding of contracts and property law. Discover core principles of sales tailored to estate settings. Identify property-related rules and professional responsibilities. Strengthen communication within sales and estate transactions. Who Is This Course For: Estate agents looking to sharpen sales and legal knowledge. New starters entering property-focused customer roles. Office-based staff managing property-related documents. Individuals interested in UK land and property regulations. Sales professionals exploring opportunities in property. Admin workers entering the estate sector environment. Career changers from retail or hospitality to property sales. Anyone needing clearer insight into contract and land law. Career Path: Sales Negotiator (Estate Agency) – £25,000 per year Estate Agent – £26,000 per year Land Surveying Technician – £28,500 per year Property Sales Assistant – £24,000 per year Contracts Support Officer – £30,000 per year Sales Administrator (Property) – £23,000 per year
Overview The ecommerce industry is growing rapidly all over the world and has become one of the most promising job sectors to start a career. If you want to build a thriving future in ecommerce management, our Ecommerce Management Course is the perfect training ground for you. With comprehensive training, you will get the opportunity to explore the vital areas of ecommerce industry. The highly informative modules will educate you on ecommerce strategies and implementation. Furthermore, you will be able to develop the skills required for customer service and marketing. The course will also include lessons on ecommerce analytics, content planning and production. Through the informative lectures, you will be able to grasp a solid understanding of e-commerce analytics. The course will provide a certificate of achievement. This certificate will add significant weight to your resume and increase your employability in the relevant job market. Enrol now! Course Preview Learning Outcomes Familiarise yourself with the ecommerce industry Learn about the different strategies of ecommerce and their implementation process. Develop the skills required to provide quality customer service Gain in-depth knowledge of products, brands and services Grasp the core principles of content planning and production Build your expertise in ecommerce marketing Know the essentials of ecommerce analytics Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills will You Learn from This Course? Management Customer Service Content Planning Marketing Who Should Take this Ecommerce Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Ecommerce Management Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Ecommerce Management Course will equip you with effective skills and abilities and help you explore career paths such as Manager Digital Marketer Customer Service Executives Brand Manager Module 1: Introduction to Electronic Commerce Introduction to Electronic Commerce 00:21:00 Module 2: E-Commerce Strategy and Implementation E-Commerce Strategy and Implementation 00:20:00 Module 3: Customer Service Customer Service 00:25:00 Module 4: Products, Brands, and Services Products, Brands, and Services 00:45:00 Module 5: Content Planning and Production Content Planning and Production 00:25:00 Module 6: Use of Social Networks Use of Social Networks 00:20:00 Module 7: Marketing Marketing _ Advertising 00:30:00 Module 8 - Creating an Engaging User Experience Creating an Engaging User Experience 00:15:00 Module 9 - Transaction Management Transaction Management 00:20:00 Module 10 - E-Commerce Analytics E-Commerce Analytics. 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00