1305 Retail courses in Cardiff delivered On Demand

Moments of Truth are 'touch points' in time that a customer evaluates when giving you a service 'score.' Apply our 10 tips for great greetings md introductions. Discover why it is important to choose your opening words selectively. We will show you how to strike the perfect balance between professionalism and 'personalism'. Learning Objectives Describe the Primary Effect's influence on first impressions, Implement effective greeting words choices, Balance professionalism with personalism Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Concentrating to hear messages is the first phase of authentic listening. Understand why verbal, vocal, and visual messages need to be congruent in order to be believable. Discover how to be fully present and use our tips for improved concentration. Learning Objectives The following are some of the key outcomes in this course: Summarize concentration challenges Explain how to be a congruent communicator Apply tips for increasing concentration Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Confidence is a situational expectation of positive outcomes while developing strengths and managing weaknesses. We will help you to identify your strengths and four ways to develop them. Manage your weaknesses to get the job done right. Learning Objectives Describe how confidence builds rapport, Identify your strengths, Implement four ways to develop your strengths confidence Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Listening is challenged by attention and inference-making problems. Critical listening demands concentration, curiosity, and clarity with organization and evaluation. Discover how to increase understanding and what is the difference between people-orientated, action-orientated, content-orientated and time-orientated. Learning Objectives Demonstrate concentration, curiosity, and clarity as a critical listener, Explain how to give appropriate feedback, Identify five listening styles to meet different needs Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Understand the difference between direct and indirect communication. We communicate at our best when balancing directness with indirectness, being frank and diplomatic. Understand how to ask clarification questions to increase clarity and using the correct language with your customer. Learning Objectives Explain the difference between direct and indirect communication, Apply six tips for increasing listening clarity, Communicate in your customer's "language" Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Level 2 Food Hygiene and Safety Online Unlock the Power of Level 2 Food Hygiene and Safety Course: Enrol Now! All food handlers are required by law to understand the fundamental principles of food hygiene: food hygiene and work safely to protect the food they serve from contamination. Proper management is one of the most important aspects of a food hygiene and safety system. To maintain food safety in your facility, you will undoubtedly need to hire a team of dedicated employees. Because of COVID-19, the need for proper safety measures is now more important than ever! Our Level 2 Food Hygiene: Food hygiene and Safety course will take you through the various aspects of food safety and hygiene, providing a thorough understanding of food safety legislation, best practices, and contamination prevention. In addition, through this Level 2 Food Hygiene and Safety course, you will learn the importance of good food safety standards, how to expertly identify the various hazards that can occur during the food preparation process, and how to create appropriate hazard control systems and cleaning plans to ensure the highest levels of hygiene and cleanliness. By the end of this Level 2 Food Hygiene and Safety course, you will have the skills and practical knowledge to implement an effective food hygiene: food hygiene management system for your workplace using the best practice guidelines. Main Course: Level 2 Food Hygiene and Safety Free Courses Course 01: Level 3 Supervising Food Safety in Catering Course 02: Level 2 Food Hygiene and Safety For Catering [ Note: Free PDF certificate as soon as completing the Level 2 Food Hygiene and Safety course] Level 2 Food Hygiene and Safety This Level 2 Food Hygiene and Safety course consists of 10 modules. Course Curriculum of Level 2 Food Hygiene and Safety Module 01: Introduction to Food Hygiene Module 02: Food Safety- An Introduction Module 03: Food Hygiene and Safety Legislation in the UK Module 04: Food Safety Management (HACCP) Module 05: Nature and Origin of Food Contamination Module 06: Controlling Contamination Module 07: Bacterial Food Poisoning Module 08: Non-Bacterial Food Poisoning Module 10: Cleaning and Disinfection Assessment Method of Level 2 Food Hygiene and Safety After completing Level 2 Food Hygiene and Safety Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Level 2 Food Hygiene and Safety After completing the Level 2 Food Hygiene and Safety course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Level 2 Food Hygiene and Safety This Level 2 Food Hygiene and Safety course is designed for all levels of food, catering, and hospitality specialists. Such as: Food Retailer Restaurant owners Chef & Server Food Handler Catering Staff Employees within a fast-food chain Cook Kitchen Assistant Childminder/ Nursery Staff Barista/ Waiter Special Note: Our Course is knowledge Based course. If You want to get qualified, you can consider following options: Level 1 Award in Food Safety in Catering (RQF) Level 2 Award in Food Safety for Catering (RQF) Level 2 Award in Food Safety for Retail (RQF) Level 2 Award in Food Safety in Catering (RQF) Level 2 Award in Food Safety in Manufacturing (RQF) Level 3 Award in Food Safety for Retail (RQF) Requirements Level 2 Food Hygiene and Safety To enrol in this Level 2 Food Hygiene and Safety Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Level 2 Food Hygiene and Safety Course. Be energetic and self-motivated to complete our Level 2 Food Hygiene and Safety Course. Basic computer Skill is required to complete our Level 2 Food Hygiene and Safety Course. If you want to enrol in our Level 2 Food Hygiene and Safety Course, you must be at least 15 years old. Career path Level 2 Food Hygiene and Safety This Level 2 Food Hygiene and Safety course will lead to a variety of career opportunities, including the following: Restaurant Manager: £28,000 - £32,000 per annum Head Chef - Hunstanton: £31,800 per annum Kitchen Assistant: £8.98 per hour, inc benefits Cook: £12.00 - £15.00 per hour Chef: £10.00 - £12.00 per hour Assistant Nursery Cook: £9.75 per hour.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step