Dunfermline

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Course Overview:</span></h1><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Topics:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualities of an Effective Leader</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leader or Manager?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">That Vision Thing</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing Your Team Goals</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Motivation</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What Motivates?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Being Consistently Different</strong>&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dealing With Difficult Team Members</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Using a simple method of coaching, including action plans.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Three Key Skills of Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at the skills required to be an effective coach.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Instant Results Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Coaching in a hurry!</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can Do Coaching Practice</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Putting the learning into practice</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Feature:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By the end of this training you will be able to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Once after the training you receive course completion certificate from Mangates</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who can Attend?</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Anybody who is interested in learning Effective Skills to Lead a Team.</span></p>

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
This practical sales skills training has been developed for salespeople or people who are required to sell as part of their role. This course is applicable for both people relatively new to sales as well as those who have a lot of experience as the content is flexible enough to adapt to suit the audience.
If you want your team to exceed sales targets and gain instant results, this sales training is for you!
Course Contents:
The core aim of this sales skills training is to provide you with a set of tools that can be practicably used in your role as salesperson
The skills provided are simply a collection of valuable methods of achieving sales. There are many tips and techniques that will be incredibly useful and will help you personally develop a successful sales approach whilst enhancing your performance.
Course Topics:
The skills have been produced from many year’s experience in sales and have been tried and tested in a business environment.
Introduction, the 80:20 Rule – Why 20% of salespeople produce 80% of the business
The Perfect Salesperson –  What makes a perfect salesperson and how do the participants individually compare? An exercise which helps the participants appreciate that they need to develop further
Goal Setting – Why and how to set personal performance goals. Followed by an exercise on setting these goals
Build Trust – Developing trust and rapport with a prospect and understanding why this is crucial to their success.
Ask the Right Questions – Developing questioning skills and realising that it is often questions that will develop sales rather than a just a good pitch. With example questions
Engage the Customer – Understanding the life time value of a customer, serving them better and ensuring they perceive the value of the relationship
Be Specific – Adapting their approach to suit the individual customer with an activity related to identifying the specific benefits to the customer
Make Your Customer Smarter – Realizing that customers are now more willing to be educated on products and services and often have already researched prior to the sales conversation. How to deal with this with regards the participants specific products/service
Maximize Your Efficiency – Learning from missed sales and developing further skills to overcome this
Catch Yourself Doing it Right – You can learn from good stuff too!
Know Your Products – An in-depth look at specific products and how to educate themselves in order to maximize sales through product knowledge
Develop a Competitive Advantage – A series of questions that will put the participants one step ahead of the competition
Handle Objections – Identifying typical objections and preparing responses to them in order to practice until they are welcomed with open arms. Also includes set techniques to overcome objections
Ask for the Business – Ensuring the participants can spot buying signals and know how to respond to them in order to lead the prospect to close. Specific advice on closing questions
Follow Up After the Sale – Ensuring that the complete sales process is seamless and the participants understand their responsibilities with regard to creating an exceptional customer experience
Apply the Skills in Your Role – A session on ensuring the learning from the session is practically applied in the participant's role.
Course Feature:
At the end of this sales skills training course your participants will be able to:
Explain what sets the best salespeople apart
Follow set personal goals to sales success
Use a series of practical sales skills to increase their selling potential
Practically apply these skills to their sales role
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Practical Sales Skills.

Mangates

Practical Sales Skills 1 Day Workshop in Dunfermline

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Edinburgh

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On this Introduction to lino printing onto fabric workshop, local artist Suzanne Kemplay will help you explore ways of creating simple images and striking patterns from which you will print your own, unique tote bag or tea towel.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is a hands-on, practical and fun workshop where you will learn how to create an original design, cut your design onto lino, add ink, and print onto fabric. You will gain the confidence you need to create beautiful prints at home without the need for expensive equipment. You can bring your own fabric, or plain t-shirt to the workshop if you wish.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The price includes access to all the equipment and materials you will need.</p>

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More information&nbsp;</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Arienas Collective workshops, courses and events are run from a supportive and welcoming home-based environment within a Georgian mews home in Edinburgh&rsquo;s City Centre New Town. We invite you to join us, leave any day-to-day worries behind, and immerse yourself in being creative.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments (a selection of Shibui teas, coffee, hot chocolate, and sweet or savoury snacks). On full day workshops you are welcome to bring your own lunch to eat inside or out; or there are a wide range of independent sit-in or takeaway delis, caf&eacute;s, and restaurants, plus supermarkets, within a 5-10 minute walk.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">PLEASE NOTE: Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access. The workshop space is in our home which is&nbsp;</em><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">not</em></strong><em fr-original-style="" style="box-sizing: border-box;">&nbsp;nut free. Please let us know of any skin or food allergies before booking.</em></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Private workshop bookings</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice. Please email Lynn or phone 07732 901150 for more information.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Age restrictions</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.</p>

On this Introduction to lino printing onto fabric workshop, local artist Suzanne Kemplay will help you explore ways of creating simple images and striking patterns from which you will print your own, unique tote bag or tea towel.
This is a hands-on, practical and fun workshop where you will learn how to create an original design, cut your design onto lino, add ink, and print onto fabric. You will gain the confidence you need to create beautiful prints at home without the need for expensive equipment. You can bring your own fabric, or plain t-shirt to the workshop if you wish.
The price includes access to all the equipment and materials you will need.
Please note: the May 2025 workshop may be held in a different venue.



More information 
The Arienas Collective workshops, courses and events are run from a welcoming and supportive environment within a Georgian mews home in Edinburgh’s City Centre New Town. We invite you to join us, leave any day-to-day worries behind and immerse yourself in being creative.
Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us. 
Our taster and introductory workshops focus on teaching creative skills and methods you can continue practising at home, using affordable materials and equipment. Where more expensive equipment is required we will mention this in the workshop description.
All the equipment and materials you need are included in the price, unless stated otherwise. 
Light refreshments from local suppliers are provided. On full day workshops you are welcome to bring your own lunch to eat inside or out. There is also a wide range of independent sit-in or takeaway delis, cafés, and restaurants, plus a range of supermarkets all within a 5-10 minute walk.
Accessibility
The workshop space is on the first-floor of our Georgian mews home and unfortunately we do not have lift access. Blue badge holders can park outside our front door on the single yellow line by arrangement.
Allergies
The workshop space is in our open plan living space and is not nut free. Please let us know about any skin or food allergies before booking. We offer a dairy-free milk and gluten free snack alternative.
Minimum number no refund policy
To ensure we can always pay our creatives a fair fee, we require a minimum number of bookings for each workshop and for this reason bookings are non-refundable. Should we have to cancel due to low numbers, we will offer you the option to swap to an alternative date or workshop, or to request a refund.
We do our very best to avoid cancellations. Since we often get late bookings, we keep our workshops on sale for as long as possible. We realise that some of you travel from afar, so if you book a space and have not yet received an email confirming your workshop is going ahead and need to make plans for your trip, please get in touch before booking any travel or accommodation so we can update you on booking numbers. Or check in before booking.
Private workshop bookings
Most of our workshops are also available to book for: private get-togethers with family and friends; themed wedding and birthday celebrations; corporate team building and well-being purposes; and in-store retail events for your customers. If you’d like to know more please Email Lynn.
Age restrictions
Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.

The Arienas Collective

Arts & Crafts

Learn how to lino print onto fabric in this workshop run by local artist Suzanne Kemplay at The Arienas Collective in Edinburgh City Centre

Lino printing onto fabric

General admission

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="p1"><span fr-original-style="" fr-original-class="s1" style="box-sizing: border-box;">Learn to make colourful monotype prints without the need for a press. </span></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="p1"><span fr-original-style="" fr-original-class="s1" style="box-sizing: border-box;">In this 3-hour workshop, Lou Davis will take you through how to make a gelatin (vege-gel) printing plate which can be used to print beautiful and colourful works of art.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="p1"><span fr-original-style="" fr-original-class="s1" style="box-sizing: border-box;">We&rsquo;ll cover a number of techniques including using stencils and masks, adding texture with botanicals and found objects and using household items for mark making and using home-made foam stamps.</span></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="p1"><span fr-original-style="" fr-original-class="s1" style="box-sizing: border-box;">We&rsquo;ll then take our completed prints and use them to create unique greeting cards.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="p1"><span fr-original-style="" fr-original-class="s1" style="box-sizing: border-box;">You will take home a set of up to 10 hand-printed, one-off greeting cards with envelopes. Or if you prefer, you can take your prints home to frame, to create collages or to use for mixed media projects.</span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">
<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More information&nbsp;</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Arienas Collective workshops, courses and events are run from a supportive and welcoming home-based environment within a Georgian mews home in Edinburgh&rsquo;s City Centre New Town. We invite you to join us, leave any day-to-day worries behind, and immerse yourself in being creative.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments (a selection of Shibui teas, coffee, hot chocolate, and sweet or savoury snacks). On full day workshops you are welcome to bring your own lunch to eat inside or out; or there are a wide range of independent sit-in or takeaway delis, caf&eacute;s, and restaurants, plus supermarkets, within a 5-10 minute walk.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">PLEASE NOTE: Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access. The workshop space is in our home which is&nbsp;</em><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">not</em></strong><em fr-original-style="" style="box-sizing: border-box;">&nbsp;nut free. Please let us know of any skin or food allergies before booking.</em></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Private classes</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice. </p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Age restrictions</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.</p>

Learn to make colourful monotype prints without the need for a press. 
In this 3-hour workshop, Lou Davis will take you through how to make a gelatin (vege-gel) printing plate which can be used to print beautiful and colourful works of art. 
We’ll cover a number of techniques including using stencils and masks, adding texture with botanicals and found objects and using household items for mark making and using home-made foam stamps.
We’ll then take our completed prints and use them to create unique greeting cards. 
You will take home a set of up to 10 hand-printed, one-off greeting cards with envelopes. Or if you prefer, you can take your prints home to frame, to create collages or to use for mixed media projects.



More information 
The Arienas Collective workshops, courses and events are run from a welcoming and supportive environment within a Georgian mews home in Edinburgh’s City Centre New Town. We invite you to join us, leave any day-to-day worries behind and immerse yourself in being creative.
Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us. 
Our taster and introductory workshops focus on teaching creative skills and methods you can continue practising at home, using affordable materials and equipment. Where more expensive equipment is required we will mention this in the workshop description.
All the equipment and materials you need are included in the price, unless stated otherwise. 
Light refreshments from local suppliers are provided. On full day workshops you are welcome to bring your own lunch to eat inside or out. There is also a wide range of independent sit-in or takeaway delis, cafés, and restaurants, plus a range of supermarkets all within a 5-10 minute walk.
Accessibility
The workshop space is on the first-floor of our Georgian mews home and unfortunately we do not have lift access. Blue badge holders can park outside our front door on the single yellow line by arrangement.
Allergies
The workshop space is in our open plan living space and is not nut free. Please let us know about any skin or food allergies before booking. We offer a dairy-free milk and gluten free snack alternative.
Minimum number no refund policy
To ensure we can always pay our creatives a fair fee, we require a minimum number of bookings for each workshop and for this reason bookings are non-refundable. Should we have to cancel due to low numbers, we will offer you the option to swap to an alternative date or workshop, or to request a refund.
We do our very best to avoid cancellations. Since we often get late bookings, we keep our workshops on sale for as long as possible. We realise that some of you travel from afar, so if you book a space and have not yet received an email confirming your workshop is going ahead and need to make plans for your trip, please get in touch before booking any travel or accommodation so we can update you on booking numbers. Or check in before booking.
Private workshop bookings
Most of our workshops are also available to book for: private get-togethers with family and friends; themed wedding and birthday celebrations; corporate team building and well-being purposes; and in-store retail events for your customers. If you’d like to know more please Email Lynn.
Age restrictions
Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.

Gelli Printing

Learn to make colourful monotype gelli prints with local artist and printmaker Lou Davis at The Arienas Collective in Edinburgh's beautiful Georgian New Town City Centre.

Gel printing for beginners

Practical Sales Skills 1 Day Workshop in Edinburgh

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this intermediate level screen printing workshop with artist and printmaker Lou Davis, you will learn to coat, expose, print and clean silk screens using the photo emulsion method.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You&rsquo;ll create a design for screen printing,&nbsp;transfer your design to a screen and print it onto printmaking paper. We&rsquo;ll cover&nbsp;how to register your prints so they print in the same place every time. For this full day workshop, we&rsquo;ll create multi-coloured prints with two or more layers. You&rsquo;ll make an edition of up to ten prints and choose your favourite to frame, ready for your wall or to give as a gift.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It&rsquo;s a good idea to think about what you&rsquo;d like to print before the workshop. Please bring some ideas for artwork with you, which we&rsquo;ll draw by hand onto tracing paper during the first part of the workshop. We will have inspiration on hand if you&rsquo;re stuck!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It is possible to print from digital images but these must be prepared before the workshop, so if you&rsquo;d like to take up this option, please contact us at least 7 days beforehand so we can properly advise you on what will print well. We will then print your ready prepared images onto screen printing acetate ready for the workshop. Digital images need to be printed in black so photos and line drawings can work well, but faint lines and subtle textures don&rsquo;t transfer well. If you are sourcing imagery from the internet, please ensure you have the necessary rights to use it.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you&rsquo;re in any doubt about whether the images you have in mind are suitable, please <a href="http://lynn@thearienascollective.com/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">get in touch&nbsp;</a>before the workshop.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More information&nbsp;</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Arienas Collective workshops, courses and events are run from a supportive and welcoming home-based environment within a Georgian mews home in Edinburgh&rsquo;s City Centre New Town. We invite you to join us, leave any day-to-day worries behind, and immerse yourself in being creative.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments (a selection of Shibui teas, coffee, hot chocolate, and sweet or savoury snacks). On full day workshops you are welcome to bring your own lunch to eat inside or out; or there are a wide range of independent sit-in or takeaway delis, caf&eacute;s, and restaurants, plus supermarkets, within a 5-10 minute walk.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">PLEASE NOTE: Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access. The workshop space is in our home which is&nbsp;</em><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">not</em></strong><em fr-original-style="" style="box-sizing: border-box;">&nbsp;nut free. Please let us know of any skin or food allergies before booking.</em></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Private workshop bookings</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice. Please email Lynn or phone 07732 901150 for more information.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Age restrictions</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.</p>

Learn how to coat, expose, print and clean silk screens using the photo emulsion method in this full day screen printing workshop with artist and printmaker Lou Davis.
You’ll create a design for screen printing, transfer your design to a screen and print it onto printmaking paper. We’ll cover how to register your prints so they print in the same place every time. For this full day workshop, we’ll create multi-coloured prints with two or more layers. You’ll make an edition of up to ten prints and choose your favourite to frame, ready for your wall or to give as a gift.
It’s a good idea to think about what you’d like to print before the workshop. Please bring some ideas for artwork with you, which we’ll draw by hand onto tracing paper during the first part of the workshop. We will have inspiration on hand if you’re stuck!
It is possible to print from digital images but these must be prepared before the workshop, so if you’d like to take up this option, please contact us at least 7 days beforehand so we can properly advise you on what will print well. We will then print your ready prepared images onto screen printing acetate ready for the workshop. Digital images need to be printed in black so photos and line drawings can work well, but faint lines and subtle textures don’t transfer well. If you are sourcing imagery from the internet, please ensure you have the necessary rights to use it.
If you’re in any doubt about whether the images you have in mind are suitable, please get in touch before the workshop.



More information 
The Arienas Collective workshops, courses and events are run from a welcoming and supportive environment within a Georgian mews home in Edinburgh’s City Centre New Town. We invite you to join us, leave any day-to-day worries behind and immerse yourself in being creative.
Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us. 
Our taster and introductory workshops focus on teaching creative skills and methods you can continue practising at home, using affordable materials and equipment. Where more expensive equipment is required we will mention this in the workshop description.
All the equipment and materials you need are included in the price, unless stated otherwise. 
Light refreshments from local suppliers are provided. On full day workshops you are welcome to bring your own lunch to eat inside or out. There is also a wide range of independent sit-in or takeaway delis, cafés, and restaurants, plus a range of supermarkets all within a 5-10 minute walk.
Accessibility
The workshop space is on the first-floor of our Georgian mews home and unfortunately we do not have lift access. Blue badge holders can park outside our front door on the single yellow line by arrangement.
Allergies
The workshop space is in our open plan living space and is not nut free. Please let us know about any skin or food allergies before booking. We offer a dairy-free milk and gluten free snack alternative.
Minimum number no refund policy
To ensure we can always pay our creatives a fair fee, we require a minimum number of bookings for each workshop and for this reason bookings are non-refundable. Should we have to cancel due to low numbers, we will offer you the option to swap to an alternative date or workshop, or to request a refund.
We do our very best to avoid cancellations. Since we often get late bookings, we keep our workshops on sale for as long as possible. We realise that some of you travel from afar, so if you book a space and have not yet received an email confirming your workshop is going ahead and need to make plans for your trip, please get in touch before booking any travel or accommodation so we can update you on booking numbers. Or check in before booking.
Private workshop bookings
Most of our workshops are also available to book for: private get-togethers with family and friends; themed wedding and birthday celebrations; corporate team building and well-being purposes; and in-store retail events for your customers. If you’d like to know more please Email Lynn.
Age restrictions
Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.

Learn how to make multi-coloured screen prints with artist and printmaker Lou Davis at The Arienas Collective in central Edinburgh

Introduction to screen printing the photo emulsion way

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Join artist Lou Davis for a relaxing painting session. Lou uses watercolour to create simple and approachable patterns that allow you to get acquainted with this medium in a way that helps you focus, shut out the outside world and simply create.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this workshop, we&rsquo;ll paint three watercolour projects, learning to use the paints to create a number of effects, we&rsquo;ll learn how to mix and blend colours on the palette or on the page, and we&rsquo;ll embellish our paintings with details in pen and with gold watercolour.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This workshop is perfect if you&rsquo;re new to watercolour and offers a really beautiful way to explore the medium, it&rsquo;s also good if you&rsquo;re experienced in watercolour and are interested in using your painting and drawing time to relax and de-stress.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="p1"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span fr-original-style="" fr-original-class="s1" style="box-sizing: border-box;">Optional kit</span></strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="p1"><span fr-original-style="" fr-original-class="s1" style="box-sizing: border-box;">This workshop comes with the option to buy a kit that contains everything you&rsquo;ll need to get started; a set of watercolour paints, brushes, gold watercolour and pens. If you choose not to buy the kit, everything you need will be available to use during the workshop.</span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="p1"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More information&nbsp;</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Arienas Collective workshops, courses and events are run from a supportive and welcoming home-based environment within a Georgian mews home in Edinburgh&rsquo;s City Centre New Town. We invite you to join us, leave any day-to-day worries behind, and immerse yourself in being creative.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments (a selection of Shibui teas, coffee, hot chocolate, and sweet or savoury snacks). On full day workshops you are welcome to bring your own lunch to eat inside or out; or there are a wide range of independent sit-in or takeaway delis, caf&eacute;s, and restaurants, plus supermarkets, within a 5-10 minute walk.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">PLEASE NOTE: Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access. The workshop space is in our home which is&nbsp;</em><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">not</em></strong><em fr-original-style="" style="box-sizing: border-box;">&nbsp;nut free. Please let us know of any skin or food allergies before booking.</em></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Private workshop bookings</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice. Please email Lynn or phone 07732 901150 for more information.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Age restrictions</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.</p><br fr-original-style="" style="box-sizing: border-box;">

Join artist Lou Davis for a relaxing watercolour painting session.
Lou uses watercolour to create simple and approachable patterns that allow you to get acquainted with this medium in a way that helps you focus, shut out the outside world and simply create. 
In this workshop, you'll paint three watercolour projects while learning to use the paints to create a number of effects. You'll learn how to mix and blend colours on the palette, or on the page, and embellish your paintings with details in pen and with gold watercolour.
This workshop is perfect if you’re new to watercolour and offers a really beautiful way to explore the medium. It’s also good if you’re experienced in watercolour and are interested in using your painting and drawing time to relax and de-stress.




More information 
The Arienas Collective workshops, courses and events are run from a welcoming and supportive environment within a Georgian mews home in Edinburgh’s City Centre New Town. We invite you to join us, leave any day-to-day worries behind and immerse yourself in being creative.
Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us. 
Our taster and introductory workshops focus on teaching creative skills and methods you can continue practising at home, using affordable materials and equipment. Where more expensive equipment is required we will mention this in the workshop description.
All the equipment and materials you need are included in the price, unless stated otherwise. 
Light refreshments from local suppliers are provided. On full day workshops you are welcome to bring your own lunch to eat inside or out. There is also a wide range of independent sit-in or takeaway delis, cafés, and restaurants, plus a range of supermarkets all within a 5-10 minute walk.
Accessibility
The workshop space is on the first-floor of our Georgian mews home and unfortunately we do not have lift access. Blue badge holders can park outside our front door on the single yellow line by arrangement.
Allergies
The workshop space is in our open plan living space and is not nut free. Please let us know about any skin or food allergies before booking. We offer a dairy-free milk and gluten free snack alternative.
Minimum number no refund policy
To ensure we can always pay our creatives a fair fee, we require a minimum number of bookings for each workshop and for this reason bookings are non-refundable. Should we have to cancel due to low numbers, we will offer you the option to swap to an alternative date or workshop, or to request a refund.
We do our very best to avoid cancellations. Since we often get late bookings, we keep our workshops on sale for as long as possible. We realise that some of you travel from afar, so if you book a space and have not yet received an email confirming your workshop is going ahead and need to make plans for your trip, please get in touch before booking any travel or accommodation so we can update you on booking numbers. Or check in before booking.
Private workshop bookings
Most of our workshops are also available to book for: private get-togethers with family and friends; themed wedding and birthday celebrations; corporate team building and well-being purposes; and in-store retail events for your customers. If you’d like to know more please Email Lynn.
Age restrictions
Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.

Join local artist Lou Davis for a relaxing watercolour painting session at The Arienas Collective in Edinburgh's beautiful Georgian New Town City Centre

Watercolour for relaxation

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="font_8">Jenny owns and manages The Scottish Soapworks. She offers a range of hands-on soap and skincare making business courses which usually last from one to three days.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="font_8">The length of course you need will depend on how many products you want to make, and the level of support you need with developing and marketing&nbsp;your&nbsp;brand.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="font_8">On the one-day course you will cover up to two soap or skincare making methods in detail including: ingredients; suppliers; equipment; safety issues; recipes and essential oils. On the two and three-day courses you can cover more products including: traditional&nbsp;cold process soap; organic glycerine &#39;melt and pour&#39; soap; shampoo bars; liquid soap; and, other skincare products such as hand and body cream, or lip balms.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="font_8">You will go away with a bespoke pack of information including details of suppliers, legislation on creating recipes, and practical hints and tips.&nbsp;Jenny&#39;s business courses are&nbsp;arranged at a time to suit.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="font_8"><em fr-original-style="" style="box-sizing: border-box;">If you wish to bring a colleague from the same business, we offer a 20% discount on the second space.</em></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More information&nbsp;</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Arienas Collective workshops, courses and events are run from a supportive and welcoming home-based environment within a Georgian mews home in Edinburgh&rsquo;s City Centre New Town. We invite you to join us, leave any day-to-day worries behind, and immerse yourself in being creative.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments (a selection of Shibui teas, coffee, hot chocolate, and sweet or savoury snacks). On full day workshops you are welcome to bring your own lunch to eat inside or out; or there are a wide range of independent sit-in or takeaway delis, caf&eacute;s, and restaurants, plus supermarkets, within a 5-10 minute walk.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">PLEASE NOTE: Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access. The workshop space is in our home which is&nbsp;</em><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">not</em></strong><em fr-original-style="" style="box-sizing: border-box;">&nbsp;nut free. Please let us know of any skin or food allergies before booking.</em></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Private workshop bookings</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice. Please email Lynn or phone 07732 901150 for more information.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Age restrictions</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-class="font_8"><em fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></em></p>

Jenny owns and manages The Scottish Soapworks. She offers a range of hands-on soap and skincare making business courses which usually last from one to three days.
The length of course you need will depend on how many products you want to make, and the level of support you need with developing and marketing your brand.
On the one-day course you will cover up to two soap or skincare making methods in detail including: ingredients; suppliers; equipment; safety issues; recipes and essential oils. On the two and three-day courses you can cover more products including: traditional cold process soap; organic glycerine 'melt and pour' soap; shampoo bars; liquid soap; and, other skincare products such as hand and body cream, or lip balms.
You will go away with a bespoke pack of information including details of suppliers, legislation on creating recipes, and practical hints and tips. Jenny's business courses are arranged at a time to suit.
If you wish to bring a colleague from the same business, we offer a 20% discount on the second space.
More information 
The Arienas Collective workshops, courses and events are run from a supportive and welcoming home-based environment within a Georgian mews home in Edinburgh’s City Centre New Town. We invite you to join us, leave any day-to-day worries behind, and immerse yourself in being creative.
Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us. 
All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments (a selection of Shibui teas, coffee, hot chocolate, and sweet or savoury snacks). On full day workshops you are welcome to bring your own lunch to eat inside or out; or there are a wide range of independent sit-in or takeaway delis, cafés, and restaurants, plus supermarkets, within a 5-10 minute walk.
PLEASE NOTE: Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access. The workshop space is in our home which is not nut free. Please let us know of any skin or food allergies before booking.
Private workshop bookings
Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice. Please email Lynn or phone 07732 901150 for more information.
Age restrictions
Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.



Soap Making

Soap and skincare business course with The Scottish Soapworks hosted by The Arienas Collective in Edinburgh City Centre

Soap and skincare making business course

One-to-one 1 day soap and skincare business course

One day

One-to-one two day soap and skincare business workshop

Two days

One-to-one 3 day soap and skincare business course

Three days

Livingston

Practical Sales Skills 1 Day Workshop in Livingston

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Immerse yourself in mosaic making on this introductory workshop with Jacky Cox from Mossy Mosaic.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On this introduction to mosaic making workshop you will create two mosaics using vitreous (&#39;swimming pool&#39;) tiles, learning methods you can do at home. You will begin by designing, cutting your tiles and making a beautiful hanging heart. While the glue is drying ready for grouting, Jacky will show you how to create a simple, non-grouted drinks coaster.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will learn about how to mosaic safely, how to cut tiles using a wheeled nipper, explore design ideas and grout your hanging heart.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will take home two finished mosaic pieces, and have learned all you need to know to start your mosaicing journey.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Mosaicing fits in perfectly with our vision of a world where recycling, repurposing and upcycling is the norm. Jacky works with a variety of materials including glass, recycled crockery and natural materials like slate and sea glass. In her other workshops you can explore working with these other materials and creating more lovely mosaics for your home, or as special, unique gifts.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More information&nbsp;</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Arienas Collective workshops, courses and events are run from a supportive and welcoming home-based environment within a Georgian mews home in Edinburgh&rsquo;s City Centre New Town. We invite you to join us, leave any day-to-day worries behind, and immerse yourself in being creative.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us.&nbsp;</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments (a selection of Shibui teas, coffee, hot chocolate, and sweet or savoury snacks). On full day workshops you are welcome to bring your own lunch to eat inside or out; or there are a wide range of independent sit-in or takeaway delis, caf&eacute;s, and restaurants, plus supermarkets, within a 5-10 minute walk.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">PLEASE NOTE: Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access. The workshop space is in our home which is&nbsp;</em><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">not</em></strong><em fr-original-style="" style="box-sizing: border-box;">&nbsp;nut free. Please let us know of any skin or food allergies before booking.</em></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Private workshop bookings</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice. Please email Lynn or phone 07732 901150 for more information.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Age restrictions</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.</p>

Immerse yourself in mosaic making on this introductory workshop with Jacky Cox from Mossy Mosaic.
On this introduction to mosaic making workshop you will create two mosaics using vitreous ('swimming pool') tiles, learning methods you can do at home. You will begin by designing, cutting your tiles and making a beautiful hanging heart. While the glue is drying ready for grouting, Jacky will show you how to create a simple, non-grouted drinks coaster.
You will learn about how to mosaic safely, how to cut tiles using a wheeled nipper, explore design ideas and grout your hanging heart.
You will take home two finished mosaic pieces, and have learned all you need to know to start your mosaicing journey.
Mosaicing fits in perfectly with our vision of a world where recycling, repurposing and upcycling is the norm. Jacky works with a variety of materials including glass, recycled crockery and natural materials like slate and sea glass. In her other workshops you can explore working with these other materials and creating more lovely mosaics for your home, or as special, unique gifts.



More information 
The Arienas Collective workshops, courses and events are run from a supportive and welcoming home-based environment within a Georgian mews home in Edinburgh’s City Centre New Town. We invite you to join us, leave any day-to-day worries behind, and immerse yourself in being creative.
Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us. 
All the equipment and materials you will need are included in the price, unless stated otherwise, plus light refreshments (a selection of Shibui teas, coffee, hot chocolate, and sweet or savoury snacks). On full day workshops you are welcome to bring your own lunch to eat inside or out; or there are a wide range of independent sit-in or takeaway delis, cafés, and restaurants, plus supermarkets, within a 5-10 minute walk.
PLEASE NOTE: Our workshop space is on the first-floor of a Georgian mews building and unfortunately we do not have lift access. The workshop space is in our home which is not nut free. Please let us know of any skin or food allergies before booking.
Private workshop bookings
Most of our workshops are also available to book for small private get-togethers; themed wedding and birthday celebrations; corporate team building and well-being purposes; and as in-store retail events. For larger groups, many of our workshops can be brought to a location of your choice. Please email Lynn or phone 07732 901150 for more information.
Age restrictions
Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.

Mosaic

Upcycling

Learn how to make mosaics at The Arienas Collective in Edinburgh City Centre

Introduction to mosaic making with Mossy Mosaic

General Admission

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This training programme will provide those involved at any stage of the process for procuring goods and/or services within their organisations with the knowledge and skillset to identify and mitigate the threat posed by the breadth and multi-layered complexity of procurement fraud and corruption.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course objectives</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course aims to increase and enhance delegates&rsquo; understanding of the various procurement fraud and corruption threats which impact upon them and the organisations, sectors and regions in which they operate and provide them with the tools necessary to mitigate those threats.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who should attend</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is aimed at a wide range of people since financial crime impacts upon every sector and at every level since it continues to manifest itself globally. Thus, it would be of value to those working in:</p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Supply chain risk management professionals</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Public and private sector</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Risk and compliance professionals</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Those organisations that are expanding into emerging markets, joint ventures and mergers</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Accountants and auditors</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Project organisations</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Procurement fraud and corruption investigators</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Organisations subject to external sanctions and wish to show a holistic lessons learnt approach</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course outline</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Nature and scope of procurement fraud</li><li fr-original-style="" style="box-sizing: border-box;">Manipulation of the procurement process with global case examples and live case studies provided to illustrate each step in the manipulation process</li><li fr-original-style="" style="box-sizing: border-box;">Examination and analysis of individual and/or organised crime within the procurement cycle</li><li fr-original-style="" style="box-sizing: border-box;">Creation of a procurement fraud risk lifecycle within an organisation</li><li fr-original-style="" style="box-sizing: border-box;">Examination of the essential components for an effective and robust due diligence process and related procedures</li><li fr-original-style="" style="box-sizing: border-box;">Collection, collation, exploration and evaluation of the data sources available to profile procurement fraud risk within an organisation</li><li fr-original-style="" style="box-sizing: border-box;">Creating anonymous procurement fraud and corruption reporting vectors including hotlines and whistle-blower protection frameworks</li><li fr-original-style="" style="box-sizing: border-box;">Exploring the nature and impact of the use of technology and data analytics to identify actual and potential procurement fraud and corruption</li><li fr-original-style="" style="box-sizing: border-box;">Procurement fraud and corruption typologies from a national, regional and global perspective</li><li fr-original-style="" style="box-sizing: border-box;">Designing of an organisational risk mitigation framework</li><li fr-original-style="" style="box-sizing: border-box;">Creation and operation of a rapid and systematic anti-corruption and procurement fraud response</li><li fr-original-style="" style="box-sizing: border-box;">Creation and management of an effective counter fraud culture</li><li fr-original-style="" style="box-sizing: border-box;">Determination of the tender process with the identification of choke points and areas of vulnerability</li><li fr-original-style="" style="box-sizing: border-box;">Establishing and monitoring of conflicts of interest</li><li fr-original-style="" style="box-sizing: border-box;">Obtaining and maintaining an independent quality assurance mechanism</li><li fr-original-style="" style="box-sizing: border-box;">Identifying and utilising a range of fraud identification and analysis tools and techniques</li><li fr-original-style="" style="box-sizing: border-box;">Determining and detailing various specialist and technical support functions and personnel</li><li fr-original-style="" style="box-sizing: border-box;">Using data to create an operational, tactical and strategic response</li></ul><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Instructor</strong></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></div><img src="https://images.cademy.co.uk/77842eb4-001c-4e19-9d72-b04b772377b2/8da06b17-cfed-4ced-b668-8e1a80ffcc74/original.jpeg" style="width: 170px; display: inline-block; vertical-align: bottom; margin: 5px 0px; text-align: left; cursor: auto; max-width: calc(100% - 5px); float: left; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 170px; display: inline-block; vertical-align: bottom; margin: 5px 0px; text-align: left; cursor: auto; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">S</span></strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Cambria, serif; box-sizing: border-box;" fr-original-style="font-family: Cambria, serif;">teve has over 25 years and extensive professional expertise in procurement fraud and corruption risk identification and the design of risk frameworks to combat the impact of revenue loss</span></strong></span><span style="font-family: Cambria, serif; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-family: Cambria, serif; color: rgb(0, 0, 0);">&nbsp;</span></p><p style="margin: 0cm 0cm 8pt; font-size: 11pt; font-family: Calibri, sans-serif; color: var(--text); box-sizing: border-box;" fr-original-style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:"Calibri",sans-serif;'><span style="font-family: Cambria, serif; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-family: Cambria, serif; color: rgb(0, 0, 0);">Steve is the Company Director of Global Risk Alliance Ltd and the author of Procurement fraud and Corruption: How to identify and mitigate procurement fraud and corruption risk. &nbsp;He was the technical working group lead for the design and creation of British Standard BS10501: Guide to implementing Procurement Fraud Controls.</span></p><p style="margin: 0cm 0cm 8pt; font-size: 11pt; font-family: Calibri, sans-serif; color: var(--text); box-sizing: border-box;" fr-original-style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:"Calibri",sans-serif;'><span style="font-family: Cambria, serif; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-family: Cambria, serif; color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="margin: 0cm 0cm 8pt; font-size: 11pt; font-family: Calibri, sans-serif; color: var(--text); box-sizing: border-box;" fr-original-style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:"Calibri",sans-serif;'><span style="font-family: Cambria, serif; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-family: Cambria, serif; color: rgb(0, 0, 0);">A former Head of Intelligence and Head of Anti-corruption capabilities in UK Law Enforcement involved in the investigation of high value and complex fraud and corruption cases both in the UK and internationally. He was also part of the UK Working Group on Bribery in International Business.</span></p><p style="margin: 0cm 0cm 8pt; font-size: 11pt; font-family: Calibri, sans-serif; text-align: justify; color: var(--text); box-sizing: border-box;" fr-original-style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:"Calibri",sans-serif;text-align:justify;'><span style="font-family: Cambria, serif; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-family: Cambria, serif; color: rgb(0, 0, 0);">He is the former Global Corruption Risk Advisor to the Chartered Institute of Procurement and Supply advising members on contract risk review and risk identification and mitigation approach. He has provided international consultancy and training programmes in various sectors including oil and gas, engineering, public sector, retail, media and local government in the Middle East, Australia, Kazakhstan, UK, West Africa and Indonesia.</span></p>

This organisation training programme will provide students involved at any stage of the business management and operations process with the knowledge and skillset to assess the bribery and corruption risk that an organisation or project faces and identify opportunities to mitigate potential threats.
Course objectives
This course aims to increase and enhance delegates’ understanding of the various bribery, corruption and associated financial crime and money laundering threats that can impact their organisation, sector and region in which they operate and provide a risk assessment methodology that assists an operational, management and strategic mitigation response to risk.
Who should attend
This course is aimed at a leaders, management and staff that are actively involved in the bribery and corruption risk assessment process. It is recommended that a broad range of expertise is involved as part of a risk assessment approach, thus, this training programme would be of value to those working in:
Supply chain risk management professionals
Public and private sector
Risk and compliance professionals
Those organisations that are expanding into emerging markets, joint ventures and mergers
Accountants and auditors
Project organisations
Procurement fraud and corruption investigators
Organisations subject to external sanctions and wish to show a holistic lessons learnt approach
Course outline
Nature and scope of bribery, corruption and associated financial crime and money laundering methodology
Risk assessment concept and methodology
Planning approach to corruption risk assessment
Comparative analysis of current risk assessment approach with global best practice to identify potential risks with the current approach to risk
Identifying data sources that support a corruption risk assessment
Insider threat indicators and consequences
Creating an anti-corruption environment and the benefit in introducing a total quality ownership approach
External bribery risk indicators and barriers including financial crime and money laundering threats
The benefits and method of introducing a risk model as part of an annual risk assessment
Risk assessment methodology within projects
Creating a corruption response plan
Designing of an organisational risk mitigation framework
How to introduce a decision making and change management response to bribery and corruption risk
Course Instructor

Steve has over 25 years and extensive professional expertise in procurement fraud and corruption risk assessment, identification and analysis including the design of risk frameworks to combat the impact of revenue loss.
Steve is the Company Director of Global Risk Alliance Ltd and the author of Procurement fraud and Corruption: How to identify and mitigate procurement fraud and corruption risk. He was the technical working group lead for the design and creation of British Standard BS10501: Guide to implementing Procurement Fraud Controls.
In addition to his consultancy work, Steve provides global and virtual training programmes to clients in the field of anti-corruption, anti-money laundering and terrorist financial, countering procurement fraud and associated financial crime risks. The programmes have provided to both public and private sectors, law enforcement and not for profit.
A former Head of Intelligence and Head of Anti-corruption capabilities in UK Law Enforcement involved in the investigation of high value and complex fraud and corruption cases both in the UK and internationally. He was also part of the UK Working Group on Bribery in International Business.
He is the former Global Corruption Risk Advisor to the Chartered Institute of Procurement and Supply advising members on contract risk review and risk identification and mitigation approach. He has provided international consultancy and training programmes in various sectors including oil and gas, engineering, public sector, retail, media and local government in the Middle East, Australia, Kazakhstan, UK, West Africa and Indonesia.

Global Risk Alliance Ltd

Procurement & Supply

Corporate Affairs

Fraud Awareness

Anti Bribery & Corruption

Our training programme will provide those involved at any stage of the process for procuring goods and/or services within their organisations with the knowledge and skillset to identify and mitigate the threat posed by the breadth and multi-layered complexity of procurement fraud, corruption and associated financial crime and money laundering.

Organisation Programme - Bribery and corruption risk assessment

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					<div><p>Retail Operations is the key to success in the ever-changing retail landscape. With this comprehensive course, learn how to manage all aspects of your retail business, from strategy development to supply chain management to customer experience.</p><p>Step into the bustling realm of Retail Operations, where every decision counts and every strategy sets a new direction. This course unfolds the multiple layers of the retail world, from strategy development to the intricate dance of procurement and merchandising. Learn to set the right price, ensuring that your products attract consumers and promise profitability.</p><p>But that's just the tip of the iceberg. As you venture further, the course will illuminate the vital realm of supply chain management and the pulse of consumer behavior. Master the art of choosing the perfect retail location, striking deals with suppliers, and understanding the core values that drive your consumers. Managing multiple retail channels has become more crucial with evolving markets and digital expansions. We've got you covered.</p><p>Towards the end, leadership takes center stage. Become proficient in essential management techniques that are tailored for the retail landscape. Equip yourself with the knowledge of retail store health, safety guidelines, and the indispensable Consumer Rights Act. This course is your ticket to mastering the vast world of Retail Operations, ensuring you stand out and thrive in this dynamic industry.</p></div>
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			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Develop and implement a retail strategy</span>
									</li>
								<li>
											<span>
													</span>
										<span>Select and source the right products for your retail business</span>
									</li>
								<li>
											<span>
													</span>
										<span>Set competitive and profitable prices</span>
									</li>
								<li>
											<span>
													</span>
										<span>Manage your supply chain efficiently and effectively</span>
									</li>
								<li>
											<span>
													</span>
										<span>Understand and apply consumer behavior principles</span>
									</li>
								<li>
											<span>
													</span>
										<span>Select the right retail location for your business</span>
									</li>
								<li>
											<span>
													</span>
										<span>Negotiate effectively with suppliers</span>
									</li>
								<li>
											<span>
													</span>
										<span>Apply essential management and leadership skills</span>
									</li>
								<li>
											<span>
													</span>
										<span>Manage multiple retail channels effectively</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
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				<div>
				<div>
			<div>
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				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Gain a holistic understanding of the retail landscape</span>
									</li>
								<li>
											<span>
													</span>
										<span>Equip yourself with the tools for optimal decision-making in retail</span>
									</li>
								<li>
											<span>
													</span>
										<span>Stay updated on the latest retail safety guidelines</span>
									</li>
								<li>
											<span>
													</span>
										<span>Understand consumer rights to ensure business compliance</span>
									</li>
								<li>
											<span>
													</span>
										<span>Earn a certificate of completion that can be added to your resume</span>
									</li>
								<li>
											<span>
													</span>
										<span>Boost your career prospects</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Career Path</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Retail Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Store Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Assistant Store Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Visual Merchandiser</span>
									</li>
								<li>
											<span>
													</span>
										<span>Buyer</span>
									</li>
								<li>
											<span>
													</span>
										<span>Supply Chain Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Customer Service Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Marketing Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Brand Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Entrepreneur</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>A basic understanding of the retail industry.</span>
									</li>
								<li>
											<span>
													</span>
										<span>An open mindset for learning new concepts.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer and the internet.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>

Retail Operations is the key to success in the ever-changing retail landscape. With this comprehensive course, learn how to manage all aspects of your retail business, from strategy development to supply chain management to customer experience.
Step into the bustling realm of Retail Operations, where every decision counts and every strategy sets a new direction. This course unfolds the multiple layers of the retail world, from strategy development to the intricate dance of procurement and merchandising. Learn to set the right price, ensuring that your products attract consumers and promise profitability.
But that's just the tip of the iceberg. As you venture further, the course will illuminate the vital realm of supply chain management and the pulse of consumer behavior. Master the art of choosing the perfect retail location, striking deals with suppliers, and understanding the core values that drive your consumers. Managing multiple retail channels has become more crucial with evolving markets and digital expansions. We've got you covered.
Towards the end, leadership takes center stage. Become proficient in essential management techniques that are tailored for the retail landscape. Equip yourself with the knowledge of retail store health, safety guidelines, and the indispensable Consumer Rights Act. This course is your ticket to mastering the vast world of Retail Operations, ensuring you stand out and thrive in this dynamic industry.
 Learning outcome
Develop and implement a retail strategy
Select and source the right products for your retail business
Set competitive and profitable prices
Manage your supply chain efficiently and effectively
Understand and apply consumer behavior principles
Select the right retail location for your business
Negotiate effectively with suppliers
Apply essential management and leadership skills
Manage multiple retail channels effectively
 Why should I take this course?
Gain a holistic understanding of the retail landscape
Equip yourself with the tools for optimal decision-making in retail
Stay updated on the latest retail safety guidelines
Understand consumer rights to ensure business compliance
Earn a certificate of completion that can be added to your resume
Boost your career prospects
 Career Path
Retail Manager
Store Manager
Assistant Store Manager
Visual Merchandiser
Buyer
Supply Chain Manager
Customer Service Manager
Marketing Manager
Brand Manager
Entrepreneur
 Requirements
A basic understanding of the retail industry.
An open mindset for learning new concepts.
Access to a computer and the internet.

Skill Up

Operations Management

Retail Management

Online Course Marketing

Business Leadership

Restaurant Management

Sales Management

In today's competitive retail landscape, having a deep understanding of retail operations is more important than ever. This course will give you the essential knowledge and skills to manage a successful retail business.

Retail Operations

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				<div>
					<div><h3><strong><span>Overview</span></strong></h3></div>
				</div>
				</div>
				<div>
				<div>
					<div><p>This Retail: Retail Assistant course will unlock your full potential and will show you how to <strong>excel in a career in Retail: Retail Assistant</strong>. So upskill now and reach your full potential. Everything you need to get started in Retail: Retail Assistant is available in this course.</p><p>Learning and progressing are the hallmarks of personal development. This Retail: Retail Assistant will <strong>quickly teach you the must-have</strong> <strong>skills</strong> needed to start in the relevant industry.</p></div>
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					<div><h3><strong><span>In This Mental Health Course, You Will:</span></strong></h3></div>
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			</div>
		</div>
						</div>
			</div>
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			<div>
					<div>
				<div>
				<div>
					<div><ul><li>Learn strategies to boost your workplace efficiency.</li><li>Hone your Retail: Retail Assistant skills to help you advance your career.</li><li>Acquire a comprehensive understanding of various Retail: Retail Assistant topics and tips from industry experts.</li><li>Learn in-demand Retail: Retail Assistant skills that are in <strong>high demand among UK employers</strong>, which will help you to kickstart your career.</li></ul></div>
				</div>
				</div>
				<div>
				<div>
					<div><p>This Retail: Retail Assistant course covers everything you must know to stand against the tough competition in the Retail: Retail Assistant field. </p><p>The future is truly yours to seize with this Retail: Retail Assistant. Enrol today and complete the course to achieve a Retail: Retail Assistant <strong>certificate</strong> that can change your professional career forever.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div><h3><strong><span>Additional Perks of Buying a Course From Institute of Mental Health</span></strong><b></b></h3></div>
				</div>
				</div>
				<div>
				<div>
					<div><ul><li>Study online - whenever and wherever you want.</li><li>One-to-one support from a dedicated tutor throughout your course.</li><li>Certificate immediately upon course completion</li><li>100% Money back guarantee</li><li>Exclusive discounts on your next course purchase from Institute of Mental Health </li></ul></div>
				</div>
				</div>
				<div>
				<div>
					<div><p>Enrolling in the Retail: Retail Assistant course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
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				<div>
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				</div>
				<div>
				<div>
					<div><h3><strong><span>Process of Evaluation</span></strong></h3></div>
				</div>
				</div>
				<div>
				<div>
					<div><p>After studying the Retail: Retail Assistant course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. </p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div><h3><strong><span>Certificate of Achievement</span><span><br /></span></strong></h3></div>
				</div>
				</div>
				<div>
				<div>
					<div><p>Upon successfully completing the Retail: Retail Assistant course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div><h3><strong><span>Who Is This Course for?</span></strong></h3></div>
				</div>
				</div>
				<div>
				<div>
					<div><p>This Retail: Retail Assistant is suitable for anyone aspiring to start a career in Retail: Retail Assistant; even if you are new to this and have no prior knowledge on Retail: Retail Assistant, this course is going to be very easy for you to understand. </p><p>And if you are already working in the Retail: Retail Assistant field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. </p><p>Taking this Retail: Retail Assistant course is a win-win for you in all aspects. </p><p>This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div><h3><strong><span>Requirements</span></strong></h3></div>
				</div>
				</div>
				<div>
				<div>
					<div><p>This Retail: Retail Assistant course has no prerequisite. </p><p>You don't need any educational qualification or experience to enrol in the Retail: Retail Assistant course.</p><p>Do note: you must be at least 16 years old to enrol.</p><p>Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Retail: Retail Assistant course.</p><p>Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills.</p></div>
				</div>
				</div>
						</div>
			</div>
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				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Retail: Retail Assistant</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: Introduction to Retail Management</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02: Retail Strategy</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03: The Sales Process and Dealing with Customers at the Checkout</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04: Importance of Consumer Behaviour</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 05: The Importance of Communicating with Customers</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 06: Retail Psychology</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 07: Consumer Rights Act</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
									</div>
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						<div id="menu2">
							
						</div>

Overview
This Retail: Retail Assistant course will unlock your full potential and will show you how to excel in a career in Retail: Retail Assistant. So upskill now and reach your full potential. Everything you need to get started in Retail: Retail Assistant is available in this course.
Learning and progressing are the hallmarks of personal development. This Retail: Retail Assistant will quickly teach you the must-have skills needed to start in the relevant industry.
In This Mental Health Course, You Will:
Learn strategies to boost your workplace efficiency.
Hone your Retail: Retail Assistant skills to help you advance your career.
Acquire a comprehensive understanding of various Retail: Retail Assistant topics and tips from industry experts.
Learn in-demand Retail: Retail Assistant skills that are in high demand among UK employers, which will help you to kickstart your career.
This Retail: Retail Assistant course covers everything you must know to stand against the tough competition in the Retail: Retail Assistant field. 
The future is truly yours to seize with this Retail: Retail Assistant. Enrol today and complete the course to achieve a Retail: Retail Assistant certificate that can change your professional career forever.
Additional Perks of Buying a Course From Institute of Mental Health
Study online - whenever and wherever you want.
One-to-one support from a dedicated tutor throughout your course.
Certificate immediately upon course completion
100% Money back guarantee
Exclusive discounts on your next course purchase from Institute of Mental Health
Enrolling in the Retail: Retail Assistant course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now.
Process of Evaluation
After studying the Retail: Retail Assistant course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. 
Certificate of Achievement

Upon successfully completing the Retail: Retail Assistant course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99.
Who Is This Course for?
This Retail: Retail Assistant is suitable for anyone aspiring to start a career in Retail: Retail Assistant; even if you are new to this and have no prior knowledge on Retail: Retail Assistant, this course is going to be very easy for you to understand. 
And if you are already working in the Retail: Retail Assistant field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. 
Taking this Retail: Retail Assistant course is a win-win for you in all aspects. 
This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.
Requirements
This Retail: Retail Assistant course has no prerequisite. 
You don't need any educational qualification or experience to enrol in the Retail: Retail Assistant course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Retail: Retail Assistant course.
Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills.
 Course Curriculum

Retail: Retail Assistant			
	Module 01: Introduction to Retail Management		00:22:00
	Module 02: Retail Strategy		00:13:00
	Module 03: The Sales Process and Dealing with Customers at the Checkout		00:10:00
	Module 04: Importance of Consumer Behaviour		00:12:00
	Module 05: The Importance of Communicating with Customers		00:18:00
	Module 06: Retail Psychology		00:13:00
	Module 07: Consumer Rights Act		00:15:00

IOMH - Institute of Mental Health

Retail

Retail: Retail Assistant

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Retail Psychology</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Unlock the secrets of successful retailing with our comprehensive Retail Psychology course. This expertly designed program will teach you about different retail strategies, consumer behaviour, and effective sales processes. Over eleven detailed modules, you&rsquo;ll explore everything from pricing strategies and customer communication to selecting the perfect retail location and understanding the Consumer Rights Act.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Whether you&rsquo;re a new entrepreneur or a retail professional looking to enhance your skills, this course offers valuable insights into the psychological factors that drive consumer decisions and the strategic elements that can make or break a retail business.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Retail Psychology is a journey into the heart of the retail world. Each module is crafted to provide you with a comprehensive understanding of the retail landscape, equipping you with the tools and knowledge necessary to thrive in this dynamic industry. By the end of this course, you&rsquo;ll not only comprehend the theory behind retail success but also be able to apply these principles in real-world scenarios, transforming your career and business prospects.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This course doesn&rsquo;t just promise a strong educational experience. It makes the way for a lucrative and fulfilling career in one of the most dynamic industries in the UK. Enrol now and take the first step towards mastering the art and science of retailing!</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What Will You Learn?</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Upon completing this Retail Psychology course, you will be able to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Master the fundamentals of Retail Psychology and its impact on consumer behaviour.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Develop comprehensive Retail Strategies to maximise business growth.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain expertise in Retail Pricing to optimise profitability.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understand Consumer Behaviour and its influence on the buying process.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Enhance customer experience through effective Sales Processes and Checkout interactions.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn to identify and target trends and customers effectively.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Improve customer engagement through strategic communication techniques.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Negotiate advantageous deals with suppliers to boost your business.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Make informed decisions about Retail Locations to attract the right clientele.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Navigate the Consumer Rights Act for compliant business operations.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Implement Health and safety standards in Retail Stores for a safe shopping environment.</li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Retail Psychology Course Curriculum&nbsp;</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 01: Retail Psychology &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 02: Retail Strategy &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 03: Retail Pricing &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 04: Importance of Consumer Behaviour &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 05: The Sales Process and Dealing with Customers at the Checkout &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 06: Taking Trends and Targeting Customers Effectively &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 07: The Importance of Communicating with Customers &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 08: Negotiate the Right Deal with Suppliers &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 09: Choosing a Retail Location &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 10: Consumer Rights Act &nbsp; &nbsp; &nbsp; &nbsp;</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Module 11: Health &amp; Safety for Retail Stores</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why Choose Teachers Training</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Some of our website features are:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This is a dedicated website for teaching</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">24/7 tutor support</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Interactive Content</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Affordable price</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Courses accredited by the UK&#39;s top awarding bodies</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">100% online</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Flexible deadline</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Entry Requirements</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">No formal entry requirements. You need to have:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Passion for learning</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">A good understanding of the English language</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Be motivated and hard-working</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Over the age of 16.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">CPD Certification from The Teachers Training</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">You can get your digital certificate (PDF) for &pound;4.99 only</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Hard copy certificates are also available, and you can get one for only &pound;10.99</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">You can get both PDF and Hard copy certificates for just &pound;12.99!</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.</span></p>

Retail Psychology
Unlock the secrets of successful retailing with our comprehensive Retail Psychology course. This expertly designed program will teach you about different retail strategies, consumer behaviour, and effective sales processes. Over eleven detailed modules, you’ll explore everything from pricing strategies and customer communication to selecting the perfect retail location and understanding the Consumer Rights Act. 
Whether you’re a new entrepreneur or a retail professional looking to enhance your skills, this course offers valuable insights into the psychological factors that drive consumer decisions and the strategic elements that can make or break a retail business.
Retail Psychology is a journey into the heart of the retail world. Each module is crafted to provide you with a comprehensive understanding of the retail landscape, equipping you with the tools and knowledge necessary to thrive in this dynamic industry. By the end of this course, you’ll not only comprehend the theory behind retail success but also be able to apply these principles in real-world scenarios, transforming your career and business prospects.
This course doesn’t just promise a strong educational experience. It makes the way for a lucrative and fulfilling career in one of the most dynamic industries in the UK. Enrol now and take the first step towards mastering the art and science of retailing!
What Will You Learn?
Upon completing this Retail Psychology course, you will be able to:
Master the fundamentals of Retail Psychology and its impact on consumer behaviour.
Develop comprehensive Retail Strategies to maximise business growth.
Gain expertise in Retail Pricing to optimise profitability.
Understand Consumer Behaviour and its influence on the buying process.
Enhance customer experience through effective Sales Processes and Checkout interactions.
Learn to identify and target trends and customers effectively.
Improve customer engagement through strategic communication techniques.
Negotiate advantageous deals with suppliers to boost your business.
Make informed decisions about Retail Locations to attract the right clientele.
Navigate the Consumer Rights Act for compliant business operations.
Implement Health and safety standards in Retail Stores for a safe shopping environment.
Retail Psychology Course Curriculum 
Module 01: Retail Psychology
Module 02: Retail Strategy
Module 03: Retail Pricing
Module 04: Importance of Consumer Behaviour
Module 05: The Sales Process and Dealing with Customers at the Checkout
Module 06: Taking Trends and Targeting Customers Effectively
Module 07: The Importance of Communicating with Customers
Module 08: Negotiate the Right Deal with Suppliers
Module 09: Choosing a Retail Location
Module 10: Consumer Rights Act
Module 11: Health & Safety for Retail Stores
Why Choose Teachers Training
Some of our website features are:
This is a dedicated website for teaching
24/7 tutor support
Interactive Content
Affordable price
Courses accredited by the UK's top awarding bodies
100% online
Flexible deadline
Entry Requirements
No formal entry requirements. You need to have:
Passion for learning
A good understanding of the English language
Be motivated and hard-working
Over the age of 16.
Certification
CPD Certification from The Teachers Training
Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.
You can get your digital certificate (PDF) for £4.99 only
Hard copy certificates are also available, and you can get one for only £10.99
You can get both PDF and Hard copy certificates for just £12.99!
The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.

The Teachers Training

Visual Merchandising

Explore the fascinating world of Retail Psychology with our specialized course. Dive into consumer behavior, decision-making processes, and retail strategies that drive sales and enhance customer experiences. Unlock insights to optimize store layouts, product placement, and marketing tactics. Elevate your retail career with invaluable psychological insights. Enroll now and revolutionize your approach to retail!

Retail Psychology

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Welcome to Retail Operations: A Comprehensive Guide to Retail Management. In this course, you&#39;ll learn:</span></b></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></span></b></p><ol style="color: rgb(209, 213, 219); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">An Overview of Retail Operations:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Introduction to the retail industry</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Historical perspectives and evolution</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Current trends and future outlook</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Strategy Development in Retail:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Formulating effective retail strategies</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Adapting to market changes</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Competitive analysis and positioning</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Procurement and Merchandising in Retail:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Sourcing and procurement best practices</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Merchandising strategies for different retail formats</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Inventory management and control</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Pricing Strategies in Retail:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Pricing models and tactics</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Promotional pricing and discount strategies</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Dynamic pricing in the digital age</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Supply Chain Management in Retail Operations:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding the retail supply chain</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Logistics and distribution management</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Sustainable and ethical supply chain practices</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Importance of Consumer Behavior:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Psychological aspects of consumer behavior</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Market research and customer profiling</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Building customer loyalty</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Retail Location Selection:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Factors influencing retail location decisions</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Market analysis and site selection</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Evaluating potential risks and opportunities</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Supplier Negotiation Skills:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Negotiation techniques and strategies</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Building strong vendor relationships</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Contract management and compliance</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Essential Management and Leadership Skills:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Leadership styles in retail</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Team management and motivation</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Conflict resolution and decision-making</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Managing Multiple Retail Channels:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Omni-channel retailing</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">E-commerce integration</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Challenges and opportunities in multi-channel management</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Brand Management in Retail:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Building and maintaining a retail brand</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Brand positioning and differentiation</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Crisis management and brand recovery</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Retail Store Health &amp; Safety Guidelines:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ensuring a safe and secure retail environment</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Compliance with health and safety regulations</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Emergency preparedness and response</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Consumer Rights Act:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding consumer rights and protection</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Legal obligations for retailers</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Handling customer complaints and disputes</li></ul></li></ol>

Welcome to Retail Operations: A Comprehensive Guide to Retail Management. In this course, you'll learn:


An Overview of Retail Operations:Introduction to the retail industryHistorical perspectives and evolutionCurrent trends and future outlook
Strategy Development in Retail:Formulating effective retail strategiesAdapting to market changesCompetitive analysis and positioning
Procurement and Merchandising in Retail:Sourcing and procurement best practicesMerchandising strategies for different retail formatsInventory management and control
Pricing Strategies in Retail:Pricing models and tacticsPromotional pricing and discount strategiesDynamic pricing in the digital age
Supply Chain Management in Retail Operations:Understanding the retail supply chainLogistics and distribution managementSustainable and ethical supply chain practices
Importance of Consumer Behavior:Psychological aspects of consumer behaviorMarket research and customer profilingBuilding customer loyalty
Retail Location Selection:Factors influencing retail location decisionsMarket analysis and site selectionEvaluating potential risks and opportunities
Supplier Negotiation Skills:Negotiation techniques and strategiesBuilding strong vendor relationshipsContract management and compliance
Essential Management and Leadership Skills:Leadership styles in retailTeam management and motivationConflict resolution and decision-making
Managing Multiple Retail Channels:Omni-channel retailingE-commerce integrationChallenges and opportunities in multi-channel management
Brand Management in Retail:Building and maintaining a retail brandBrand positioning and differentiationCrisis management and brand recovery
Retail Store Health & Safety Guidelines:Ensuring a safe and secure retail environmentCompliance with health and safety regulationsEmergency preparedness and response
Consumer Rights Act:Understanding consumer rights and protectionLegal obligations for retailersHandling customer complaints and disputes

John Academy

Market Research

Supply Chain Management

Team Management

Brand Management

Explore the dynamic world of retail management with our comprehensive course covering key topics such as strategy development, procurement, pricing strategies, supply chain management, and consumer behavior. Gain essential skills in leadership, negotiation, and multi-channel retailing while mastering the nuances of brand management, store health, safety guidelines, and compliance with the Consumer Rights Act. Elevate your career in retail with a holistic understanding of industry trends and best practices. Enroll now for a transformative learning experience tailored for both aspiring and experienced retail professionals.

Retail Operations: A Comprehensive Guide to Retail Management

Chesterfield

<h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Highfield Level 1 Award In Food Safety In Retail (RQF)</h2><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Half day course</li><li fr-original-style="" style="box-sizing: border-box;">Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely</li><li fr-original-style="" style="box-sizing: border-box;">This Level 1 Award in Food Safety for Retail helps to prepare people for working in a low-risk role, where some food handling takes place.</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents:</strong><ul id="isPasted" fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The Importance of Food Safety</li><li fr-original-style="" style="box-sizing: border-box;">Legal responsibilities of food handlers</li><li fr-original-style="" style="box-sizing: border-box;">Personal hygiene</li><li fr-original-style="" style="box-sizing: border-box;">Contamination and cross contamination</li><li fr-original-style="" style="box-sizing: border-box;">The importance of keeping one&#39;s work areas clean</li><li fr-original-style="" style="box-sizing: border-box;">Pest control</li><li fr-original-style="" style="box-sizing: border-box;">Basic bacteriology</li></ul><h3 fr-original-style="" style="box-sizing: border-box;">Benefits of this course:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-1723cac54d3" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;">Businesses have a duty to their customers to produce food that is safe for consumption.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-1723cac54d3" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;">There are&nbsp;<a href="https://www.food.gov.uk/news-alerts/news/avoid-the-unwanted-gift-of-food-poisoning-this-christmas" style="color: rgb(34, 177, 77); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: rgb(34, 177, 77);">one million cases of food poisoning</a>&nbsp;in the UK each year.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-1723cac54d3" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;">More than 6,000 are admitted to hospital.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-1723cac54d3" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;">In 2014/2015, businesses in Chesterfield were issued 344 written enforcement notices. Derby received 1,116.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-1723cac54d3" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;">Doing our Ofqual regulated, nationally accredited course ensures that nothing of importance is left out.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-1723cac54d3" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;"><a href="https://pochattraining.co.uk/resources-food-law-code-of-practice/" style="color: rgb(34, 177, 77); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: rgb(34, 177, 77);">EU and UK regulations</a>&nbsp;state that all food handlers must receive appropriate training in food safety practices relevant to their duties.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-1723cac54d3" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;"><a href="https://www.food.gov.uk/business-guidance/food-hygiene-for-your-business" style="color: rgb(34, 177, 77); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: rgb(34, 177, 77);">The Food Standards Agency</a>&nbsp;says that &#39;Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely&rsquo;.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span data-css="tve-u-1723cac54d3" style="color: rgb(0, 0, 0) !important; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0) !important;">This Highfield Level 1 Award in Food Safety in Retail (RQF) is a nationally accredited qualification especially suitable for people working in, or planning to work in, the food retail industry where some food handling takes place</span></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h3><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 fr-original-style="" style="box-sizing: border-box;">Accredited, Ofqual regulated qualification:</h3><div fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/pochat-training/148815a6-4218-4261-b2fc-a9a2f2674ee4/original.jpeg" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable"></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This Level 1 Food Safety in Retail training course is a nationally recognised, Ofqual regulated qualification accredited by&nbsp;</span><a href="https://www.highfieldqualifications.com/" style="color: rgb(34, 177, 77); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: rgb(34, 177, 77);">Highfield Qualifications</a><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This means that you can be rest assured that your level 1 Food safety in Retail certificate fulfils the legal requirements and is a very good way to make sure your low-risk employees are appropriately trained in Food Safety.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The&nbsp;</span><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Ofqual Register number</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;for this course is&nbsp;</span><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">603/2617/7</strong></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><img src="https://images.cademy.co.uk/pochat-training/e8c025d7-c651-4636-9b80-8c3c6917be17/original.png" style="width: 611px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 611px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

Highfield Level 1 Award In Food Safety In Retail (RQF)



Half day course
Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely
This Level 1 Award in Food Safety for Retail helps to prepare people for working in a low-risk role, where some food handling takes place.



Course Contents:
The Importance of Food Safety
Legal responsibilities of food handlers
Personal hygiene
Contamination and cross contamination
The importance of keeping one's work areas clean
Pest control
Basic bacteriology
Benefits of this course:
Businesses have a duty to their customers to produce food that is safe for consumption.
There are one million cases of food poisoning in the UK each year.
More than 6,000 are admitted to hospital.
In 2014/2015, businesses in Chesterfield were issued 344 written enforcement notices. Derby received 1,116.
Doing our Ofqual regulated, nationally accredited course ensures that nothing of importance is left out.
EU and UK regulations state that all food handlers must receive appropriate training in food safety practices relevant to their duties.
The Food Standards Agency says that 'Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely’.
This Highfield Level 1 Award in Food Safety in Retail (RQF) is a nationally accredited qualification especially suitable for people working in, or planning to work in, the food retail industry where some food handling takes place








Accredited, Ofqual regulated qualification:

This Level 1 Food Safety in Retail training course is a nationally recognised, Ofqual regulated qualification accredited by Highfield Qualifications.

This means that you can be rest assured that your level 1 Food safety in Retail certificate fulfils the legal requirements and is a very good way to make sure your low-risk employees are appropriately trained in Food Safety.

The Ofqual Register number for this course is 603/2617/7







Pochat Training

Food Safety

Accredited Food Hygiene

Food & Hygiene

Accredited Food Safety

Food Safety In Retail, Level 1

<h4>Overview</h4>
						<hr />
						<div></div>
							<p>
							</p><p>The retailing industry is one of the vast and growing industries in the business with a lot of new companies coming into existence creating a competitive environment for existing and new organisations. A lack of skills in Retail Management can have a very serious effect on the overall growth of the organisation. </p>

<p>This course will help to gain the necessary skills to succeed in the industry. This course will be very beneficial for retail managers who want to have the knowledge and help companies make a profit. It will help the company to train their managers with the latest techniques so that they can contribute to the growth. </p>
<p>
							
							</p><div>
						
					</div>

Overview



 
The retailing industry is one of the vast and growing industries in the business with a lot of new companies coming into existence creating a competitive environment for existing and new organisations. A lack of skills in Retail Management can have a very serious effect on the overall growth of the organisation. 
This course will help to gain the necessary skills to succeed in the industry. This course will be very beneficial for retail managers who want to have the knowledge and help companies make a profit. It will help the company to train their managers with the latest techniques so that they can contribute to the growth. 
 

GBA Corporate

Advance Retail Management

Online

Delve into the Retail : Retail Associate's principles Obtain the abilities required to raise your competence in this field Get a grasp of level 2,3,4 with a certificate of level 4 knowledge All with this Imperial Academy's all-inclusive course.
Enrol now to gain different level knowledge all at one place. Be assured of your knowledge reservoir with Imperial Academy as your learning partner.
This detailed training is the perfect place for you if you want to discover crucial tactics, and advice for accelerating both personal and career growth. You will experience this support with our Quality License Scheme endorsed course. By taking advantage of any amenities offered by the course, you can learn about numerous aspects of Retail : Retail Associate. The extensive course was created with a specific goal in mind to illuminate the route to your desired level of accomplishment in this sector.
This skill building training includes 
1 QLS Certificate
CPD Certifications (PDF and Hard Copy)
24/7 Tutor Support
This online course's curriculum was designed by experts using their skills and in-depth knowledge. By equipping you with the relevant knowledge and ideas, Imperial Academy's curriculum was created to help you advance in your current position. You will discover the principles of Retail : Retail Associate as you move through the modules of this course and learn about its key ideas, including things like 
Level 2 
Module 1: Introduction to Retail Associate
Module 2: Qualities of a Retail Associate
Module 3: Retail Psychology
Level 3
Module 4: Importance of Consumer Behaviour
Module 05: The Importance of Communicating with Customers
Module 06: Taking Trends and Targeting Customers Effectively
Module 07: The Sales Process and Dealing with Customers at the Checkout
Level 4
Module 08: Consumer Rights Act
Module 09: Introduction to Visual Merchandising
Module 10: In-Store Design
Module 11: Exterior Design
Module 12: Health & Safety for Retail Stores
Module 13: Management Skills for Leading Your Team
Quality Licence Scheme Endorsed Certificate of Achievement
Learners will get a Level4QLS endorsed certificate (included with the course) directly at their doorstep after successfully completing this course! It should be noted that international students must pay a £10 shipping cost.
Disclaimer
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.
 CPD 
120 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
If you want to understand the global influence of Retail : Retail Associate, you should take this course. Anyone working in the sector, whether they are a novice or a pro, would benefit from comprehending the Retail : Retail Associate issues to solve them. This program contains vital topics that will assist you in overcoming obstacles and enhancing your practices.
 Requirements 
Anyone can enrol in this course.
 Career path 
After completing this course, you are to start your career or begin the next phase of your career in this field.
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Imperial Academy

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 2, 3 & 4 Retail : Retail Associate

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">This course at a glance</span></strong></h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Gain a foundational understanding of retail management principles.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Develop strategies for effective retail planning and merchandising.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Master the intricacies of supply chain management in retailing.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Understand the nuances of consumer behavior and retail psychology.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Learn effective team management and leadership in a retail environment.</span></li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 99, 82) !important;">The Retail Management course is meticulously crafted to prepare you for a successful career in the fast-paced and evolving world of retail. This course covers every aspect of retail management, offering you the insights and tools needed to excel in this dynamic industry.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">We begin with an &ldquo;Introduction to Retail Management,&rdquo; setting the stage for a deep dive into the world of retail. &ldquo;Retail Strategy and Planning&rdquo; and &ldquo;Retail Buying and Merchandising&rdquo; follow, providing you with a strong foundation in the critical aspects of retail operations.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">In &ldquo;Retail Pricing Strategies&rdquo; and &ldquo;Supply Chain Management in Retailing,&rdquo; you&rsquo;ll learn how to optimize pricing and manage the complexities of the supply chain effectively. &ldquo;Sales Process and Customer Service&rdquo; then shifts the focus to the frontline of retail, where customer interaction plays a pivotal role.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Understanding consumer behavior is essential in retail. &ldquo;Consumer Behaviour in Retailing&rdquo; and &ldquo;Retail Psychology and Consumer Experience&rdquo; offer insights into what drives consumer choices and how to enhance customer experiences.</p></div></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Accredited by</span></h3><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">This course is <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPDQE&nbsp;</strong>accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Course Curriculum</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 01: Introduction to Retail Management</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 02: Retail Strategy and Planning</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 03: Retail Buying and Merchandising</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 04: Retail Pricing Strategies</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 05: Supply Chain Management in Retailing</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 06: Sales Process and Customer Service</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 07: Consumer Behaviour in Retailing</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 08: Retail Communication And Promotions</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 09: Retail Site Selection and Location Analysis</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 10: Retail Psychology and Consumer Experience</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 11: Supplier Management and Negotiation</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 12: Retail Security and Risk Management</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 13: Retail Team Management and Leadership</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 14: Multi-Channel Retailing</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 15: Retail Brand Management and Reputation</strong></li></ul>

This course at a glance
Accredited by CPDQE
Gain a foundational understanding of retail management principles.
Develop strategies for effective retail planning and merchandising.
Master the intricacies of supply chain management in retailing.
Understand the nuances of consumer behavior and retail psychology.
Learn effective team management and leadership in a retail environment.
The Retail Management course is meticulously crafted to prepare you for a successful career in the fast-paced and evolving world of retail. This course covers every aspect of retail management, offering you the insights and tools needed to excel in this dynamic industry.
We begin with an “Introduction to Retail Management,” setting the stage for a deep dive into the world of retail. “Retail Strategy and Planning” and “Retail Buying and Merchandising” follow, providing you with a strong foundation in the critical aspects of retail operations.
In “Retail Pricing Strategies” and “Supply Chain Management in Retailing,” you’ll learn how to optimize pricing and manage the complexities of the supply chain effectively. “Sales Process and Customer Service” then shifts the focus to the frontline of retail, where customer interaction plays a pivotal role.
Understanding consumer behavior is essential in retail. “Consumer Behaviour in Retailing” and “Retail Psychology and Consumer Experience” offer insights into what drives consumer choices and how to enhance customer experiences.
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement. 
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
Module 01: Introduction to Retail Management
Module 02: Retail Strategy and Planning
Module 03: Retail Buying and Merchandising
Module 04: Retail Pricing Strategies
Module 05: Supply Chain Management in Retailing
Module 06: Sales Process and Customer Service
Module 07: Consumer Behaviour in Retailing
Module 08: Retail Communication And Promotions
Module 09: Retail Site Selection and Location Analysis
Module 10: Retail Psychology and Consumer Experience
Module 11: Supplier Management and Negotiation
Module 12: Retail Security and Risk Management
Module 13: Retail Team Management and Leadership
Module 14: Multi-Channel Retailing
Module 15: Retail Brand Management and Reputation

LearnDrive UK

Business

Business Development

Business & Management

Embark on a comprehensive journey into Retail Management. From strategic planning and consumer behavior to multi-channel retailing and brand reputation, this course offers essential skills for thriving in the dynamic retail sector. Become an expert in managing and growing retail operations.



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					<div><p><span>This step-by-step training course gives you the skills and credentials to kickstart a successful career and learn from the experts. This <span>Retail Manager - Level 4</span></span><span> has been specially designed to help learners gain a good command of <span>Retail Manager - Level 4</span></span><span>, providing them with a solid foundation of knowledge to become a qualified professionals.</span></p><p><span>Through this <span>Retail Manager - Level 4</span></span><span>, you will gain both a practical and theoretical understanding of <span>Retail Manager - Level 4</span></span><span> that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</span></p><p><span>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken into several manageable modules, and ideal for aspiring professionals.</span></p></div>
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				<h2>Learning outcome</h2>
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										<span>Get a deep understanding of the Retail Manager - Level 4 just in hours not years</span>
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										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
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										<span>Know how to use your theoretical and practical knowledge to adapt in any working environment</span>
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										<span>Get help from our expert tutors anytime you need</span>
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										<span> Access to course contents that are designed and prepared by industry professionals</span>
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										<span>Study at your convenient time and from wherever you want </span>
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				<h2>Requirements</h2>
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										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
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										<span>Access to any internet-enabled smart device.</span>
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				<h2>Why should I take this course?</h2>
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										<span>15+ hours of on-demand video lectures and downloadable resources.</span>
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										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
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										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
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										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
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										<span>You will learn the researched and proven approach adopted by successful salespeople to transform their careers.</span>
									</li>
								<li>
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													</span>
										<span>You will be able to incorporate various practical sales techniques successfully and understand your customers better.</span>
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                                <h2>Course Curriculum</h2>
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					<td colspan="4"><strong>Retail Manager - Level 4 </strong></td>
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					<td>▶</td>
					<td>Module 01: Introduction to Retail Management</td><td><span>🕐 00:23:00</span></td>
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					<td>▶</td>
					<td>Module 02: Retail Strategy</td><td><span>🕐 00:14:00</span></td>
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					<td>▶</td>
					<td>Module 03: Retail Buying and Merchandising</td><td><span>🕐 00:18:00</span></td>
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					<td>▶</td>
					<td>Module 04: Retail Pricing</td><td><span>🕐 00:33:00</span></td>
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					<td>▶</td>
					<td>Module 05: Supply Chain Management in Retailing</td><td><span>🕐 00:13:00</span></td>
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					<td>▶</td>
					<td>Module 06: The Sales Process and Dealing with Customers at the Checkout</td><td><span>🕐 00:11:00</span></td>
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					<td>▶</td>
					<td>Module 07: Importance of Consumer Behaviour</td><td><span>🕐 00:13:00</span></td>
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					<td>Module 08: Taking Trends and Targeting Customers Effectively</td><td><span>🕐 00:12:00</span></td>
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					<td>▶</td>
					<td>Module 09: The Importance of Communicating with Customers</td><td><span>🕐 00:19:00</span></td>
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					<td>Module 10: Choosing a Retail Location</td><td><span>🕐 00:15:00</span></td>
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					<td>Module 11: Retail Psychology</td><td><span>🕐 00:14:00</span></td>
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					<td>Module 12: Negotiate the Right Deal with Suppliers</td><td><span>🕐 00:13:00</span></td>
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					<td>Module 13: Develop Store Security Procedures</td><td><span>🕐 00:17:00</span></td>
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					<td>Module 14: Management Skills for Leading Your Team</td><td><span>🕐 00:18:00</span></td>
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					<td>Module 15: Selling in Multiple Channels</td><td><span>🕐 00:22:00</span></td>
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					<td>Module 16: Retail Brand Management</td><td><span>🕐 00:17:00</span></td>
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					<td>Module 17: Health &amp; Safety for Retail Stores</td><td><span>🕐 00:22:00</span></td>
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					<td>Module 18: Consumer Rights Act</td><td><span>🕐 00:16:00</span></td>
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					<td colspan="4"><strong>Mock Exam</strong></td>
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					<td><i></i></td>
					<td>Mock Exam - Retail Manager - Level 4</td><td><span>🕐 00:20:00</span></td>
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					<td colspan="4"><strong>Final Exam</strong></td>
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					<td><i></i></td>
					<td>Final Exam - Retail Manager - Level 4</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Order Your Certificate</strong></td>
				</tr>
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					<td><i></i></td>
					<td>Order Your Certificate</td><td><span>🕐 00:00:00</span></td>
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				</tbody></table></div>

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This step-by-step training course gives you the skills and credentials to kickstart a successful career and learn from the experts. This Retail Manager - Level 4 has been specially designed to help learners gain a good command of Retail Manager - Level 4, providing them with a solid foundation of knowledge to become a qualified professionals.
Through this Retail Manager - Level 4, you will gain both a practical and theoretical understanding of Retail Manager - Level 4 that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken into several manageable modules, and ideal for aspiring professionals.
Learning outcome
Get a deep understanding of the Retail Manager - Level 4 just in hours not years
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical and practical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to any internet-enabled smart device.
Why should I take this course?
15+ hours of on-demand video lectures and downloadable resources.
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful salespeople to transform their careers.
You will be able to incorporate various practical sales techniques successfully and understand your customers better.
Course Curriculum
Retail Manager - Level 4			
▶	Module 01: Introduction to Retail Management	🕐 00:23:00
▶	Module 02: Retail Strategy	🕐 00:14:00
▶	Module 03: Retail Buying and Merchandising	🕐 00:18:00
▶	Module 04: Retail Pricing	🕐 00:33:00
▶	Module 05: Supply Chain Management in Retailing	🕐 00:13:00
▶	Module 06: The Sales Process and Dealing with Customers at the Checkout	🕐 00:11:00
▶	Module 07: Importance of Consumer Behaviour	🕐 00:13:00
▶	Module 08: Taking Trends and Targeting Customers Effectively	🕐 00:12:00
▶	Module 09: The Importance of Communicating with Customers	🕐 00:19:00
▶	Module 10: Choosing a Retail Location	🕐 00:15:00
▶	Module 11: Retail Psychology	🕐 00:14:00
▶	Module 12: Negotiate the Right Deal with Suppliers	🕐 00:13:00
▶	Module 13: Develop Store Security Procedures	🕐 00:17:00
▶	Module 14: Management Skills for Leading Your Team	🕐 00:18:00
▶	Module 15: Selling in Multiple Channels	🕐 00:22:00
▶	Module 16: Retail Brand Management	🕐 00:17:00
▶	Module 17: Health & Safety for Retail Stores	🕐 00:22:00
▶	Module 18: Consumer Rights Act	🕐 00:16:00
Mock Exam			
	Mock Exam - Retail Manager - Level 4	🕐 00:20:00
Final Exam			
	Final Exam - Retail Manager - Level 4	🕐 00:20:00
Order Your Certificate			
	Order Your Certificate	🕐 00:00:00

FA Level 1

Manager Training

Trainers Course

Enhance your retail management skills with our Level 4 course. Learn strategic planning, leadership, and customer service to excel as a Retail Manager. Enroll Now!

Retail Manager - Level 4

<p>Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Fashion Store and Retail Assistant bundle to help you in this endeavour.</p><p>Experts design our Fashion Store and Retail Assistant bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Fashion Store and Retail Assistant sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.</p><p>To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Fashion Store and Retail Assistant bundle and gain a competitive advantage.</p><p><strong>Learning Outcomes</strong></p><p>This unique bundle will help you to-</p><ul><li>Acquire a deeper understanding of Fashion Store and Retail Assistant</li><li>Help you in achieving your career goal</li><li>Make you confident in your knowledge and skills</li><li>Be aware of the employment trends in related industries.</li><li>Adapt to an ever-changing industry</li></ul><p>The Fashion Store and Retail Assistant resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.</p><p><strong>Course Curriculum</strong></p><p><strong>Course 1: Fashion Store/ Personal Shopper Assistant (Level 5 at QLS)</strong></p><ul><li>Module 01: Profession of a Personal Shopper</li><li>Module 02: Planning Advice</li><li>Module 03: Fashion and Trends</li><li>Module 04: Communication and Protocol</li><li>Module 05: Career Guidance</li><li>Module 06: Understanding Consumer Behaviour</li><li>Module 07: How to Make Your Shop a Magnet to Customers</li></ul><p><strong>Course 2: Retail (Level 4 at QLS)</strong></p><ul><li>Module 01: Introduction to Retail Associate</li><li>Module 02: Qualities of a Retail Associate</li><li>Module 03: Retail Psychology</li><li>Module 04: Importance of Consumer Behaviour</li><li>Module 05: The Importance of Communicating with Customers</li><li>Module 06: Taking Trends and Targeting Customers Effectively</li><li>Module 07: The Sales Process and Dealing with Customers at the Checkout</li><li>Module 08: Consumer Rights Act</li><li>Module 09: Introduction to Visual Merchandising</li><li>Module 10: In-Store Design</li><li>Module 11: Exterior Design</li><li>Module 12: Health &amp; Safety for Retail Stores</li><li>Module 13: Management Skills for Leading Your Team</li></ul><p><strong>Certification</strong></p><p>Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Fashion Store and Retail Assistant bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this Training.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will get a competitive edge and have access to a variety of employment prospects after completing this Fashion Store and Retail Assistant bundle.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>2 PDF CPD Certificate Completely free of charge.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>2 Hard Copy QLS Endorsed Certificate Completely free of charge.</p> </div>

                        </div>

Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Fashion Store and Retail Assistant bundle to help you in this endeavour.
Experts design our Fashion Store and Retail Assistant bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Fashion Store and Retail Assistant sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.
To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Fashion Store and Retail Assistant bundle and gain a competitive advantage.
Learning Outcomes
This unique bundle will help you to-
Acquire a deeper understanding of Fashion Store and Retail Assistant
Help you in achieving your career goal
Make you confident in your knowledge and skills
Be aware of the employment trends in related industries.
Adapt to an ever-changing industry
The Fashion Store and Retail Assistant resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.
Course Curriculum
Course 1: Fashion Store/ Personal Shopper Assistant (Level 5 at QLS)
Module 01: Profession of a Personal Shopper
Module 02: Planning Advice
Module 03: Fashion and Trends
Module 04: Communication and Protocol
Module 05: Career Guidance
Module 06: Understanding Consumer Behaviour
Module 07: How to Make Your Shop a Magnet to Customers
Course 2: Retail (Level 4 at QLS)
Module 01: Introduction to Retail Associate
Module 02: Qualities of a Retail Associate
Module 03: Retail Psychology
Module 04: Importance of Consumer Behaviour
Module 05: The Importance of Communicating with Customers
Module 06: Taking Trends and Targeting Customers Effectively
Module 07: The Sales Process and Dealing with Customers at the Checkout
Module 08: Consumer Rights Act
Module 09: Introduction to Visual Merchandising
Module 10: In-Store Design
Module 11: Exterior Design
Module 12: Health & Safety for Retail Stores
Module 13: Management Skills for Leading Your Team
Certification
Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.
 CPD 
80 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Fashion Store and Retail Assistant bundle.
 Requirements 
Anyone can enrol in this Training.
 Career path 
You will get a competitive edge and have access to a variety of employment prospects after completing this Fashion Store and Retail Assistant bundle.
 Certificates 
Certificate of completion
 Digital certificate - Included 
2 PDF CPD Certificate Completely free of charge.
Certificate of completion
 Hard copy certificate - Included 
2 Hard Copy QLS Endorsed Certificate Completely free of charge.

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

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