Description Conflict is an inevitable part of working life. And it's not always bad. But, often, it is. It can be stressful, harm productivity, spoil working relationships, and lead to damaging behaviors. And, if you have any level of responsibility as a team leader, supervisor, or manager, fixing it may well be down to you. So you need the tools to deal with conflict at work. And this course will give you them. More than that, you'll learn how and why conflict arises, and how to minimize it before it takes hold. Here are the main topics you'll cover: The sources of conflict How to listen The effect of personalities on conflict The ways people resist imposed ideas The signs and stages of conflict escalation The steps for de-escalating conflict Strategies for resolving conflict Five ways to handle conflict How to recover a broken (workplace) relationship Ongoing Project: Your Conflict Log During the course, your project will be to keep and share aspects of your Conflict Log. You will create a record of your observations, successes, and struggles. Other students and your tutor will support you, endorse your successes, and help you with your questions. Prior Experience The only prior experience you need is daily life. If you've been a hermit or in long-term peaceful coexistence with all your fellow human beings, you won't need this course. However, the people who may find this most valuable are those who experience conflict in the workplace, and especially those in supervisory or management roles. Your Tutor Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. We have you covered However, it's not all been plain sailing. Three times in 25 years, Mike has had to use his own 'Breakdown Routine' to the breakdown of a professional relationship. Three times it worked. And managers and leaders he has coached have used it with equal success. So, you see, we have you covered. This course will give you the tools to: Prevent conflict Reduce and reverse its escalation Handle full blown conflict and... recover from the effects of a conflict-induced relationship breakdown. What Will I Learn? Recognize the signs of conflict early, so you have a chance to stop it Reduce the incidence of conflict, by listening well Understand how conflict escalates, so you can stay calm and stop the escalation De-escalate conflict, so you bring your relationship back to normal Resolve conflict, using a variety of strategies and tactics Develop your resistance to being drawn into conflict Who is the target audience? Managers and supervisors at all levels Requirements No pre-requisites. If you're in the world of work, or soon to enter it, you're ready for this course. Introduction to Your Conflict Management Course Welcome to the Course Dealing 00:03:00 What are Conflict and Conflict Management? 00:03:00 Understand the Keys to Conflict The Rational and Irrational Sources of Conflict 00:03:00 The Effects of Respect on Conflict 00:04:00 How to Use Respect to Help Resolve Conflict 00:05:00 How Misunderstandings Arise... and the Solution How Communication Works 00:05:00 How we Listen: The Four Listening Levels 00:05:00 How to Listen Well 00:04:00 Personality Types in Conflict How Personality Types Conflict 00:02:00 How Specific Personalities Clash at Work 00:04:00 How to Avoid Personality Clash 00:02:00 Escalation of Conflict Resistance: It's Not Conflict... yet. 00:02:00 The Onion Model of Resistance 00:07:00 The Signs of Conflict Escalation 00:03:00 De-escalating Conflict The Strategies for Handling Conflict 00:06:00 Conflict De-escalation Process 00:03:00 Conflict Handling Modes - The Thomas-Kilmann Model 00:02:00 The Five Thomas-Kilmann Modes 00:06:00 Getting Help from a Third Party 00:05:00 How to Recover from a Broken (Professional) Relationship 00:05:00 Closing Section Good Conflict and Bad Conflict 00:04:00 The Secret to Avoiding Conflict 00:03:00
Mental health issues affect people from all walks of life. Providing proper care and support is crucial, but it requires specialised skills and training. The Level 3 Mental Health Care Training - MCA & DOLS course equips learners with the essential knowledge and competencies needed to work effectively with mental health patients.
Putting resources into Gold and Silver Valuable metals happen normally, making them uncommon and hard to track down in contrast with different metals. The high financial estimation of valuable metals has been ascribed to their extraordinariness ever. They are as yet esteemed in the advanced age and this sees them discover use as adornments, workmanship, products and speculations. In contrast to base metals, valuable metals are not receptive and have higher radiance, just as being more pliable. What makes valuable metals unmistakable are their shine, extraordinariness and flexibility. Thus, they bring greater costs available in contrast with their partners. This course investigates well known valuable metals that financial backers regularly exchange. Initially, it presents gold and silver as venture products. Then, it examines gold and silver as valuable metals and what makes them worthwhile according to financial backers. The course proceeds to give reasons regarding why you ought to put resources into valuable metals. It at that point gives explicit reasons with respect to why you ought to put resources into gold and silver. The course states five well known methods of putting resources into gold and silver. It likewise states 10 drivers of the costs of gold and silver. This is an essential prologue to putting resources into gold and silver. It covers the nuts and bolts that each novice financial backer or valuable metal fan should think about the items. You Will Learn The properties of gold and silver as valuable metals Why financial backers pick gold and silver over other speculation items Why you ought to put resources into valuable metals Why you ought to put resources into gold and silver 5 well known methods of putting resources into valuable metals The significant drivers of the costs of gold and silver Advantages of This Course Taking this course will: Show you valuable metals Show you the properties of gold and silver as valuable metals Show you gold and silver as speculation wares Train you about the properties of gold and silver that make them engaging Show you why it is astute to put resources into gold and silver Show you methods of putting resources into the venture products Train you about the drivers of gold and silver product costs Assist you with choosing if you are keen on studying gold and silver speculation Assist you with choosing if you might want to be a gold and silver financial backer
About this training course This 5 full-day course will cover all aspects of steam turbines including design and features of modern turbines, material, rotor balancing, features enhancing the reliability and maintainability of steam turbines, rotor dynamic analysis, Campbell, Goodman and SAFE diagrams, Blade failures: causes and solutions, maintenance and overhaul of steam turbines, and modeling of steam turbines. This course will also cover in detail all the components of these turbines, instrumentation, control systems, governing systems, and selection criteria. The main focus of this course will be on the failure modes of steam turbine components, causes and solutions for component failure, maintenance, refurbishment and overhaul, rotor dynamic analysis of steam turbines, and computer simulation of steam turbine rotor dynamics. All possible failure modes of steam turbine components and the maintenance required to prevent them will be discussed in detail. Examples of rotor dynamic analysis, and stability criteria will be covered thoroughly. This course will also provide up-dated information in respect to all the methods used to enhance the availability, reliability, and maintainability of steam turbines, increase the efficiency and longevity of steam turbines, and improve the rotor dynamic stability. This course will also cover in detail all steam turbine valves, jacking oil system, turning gear, turbine supervisory system, steam turbine monitoring technology, validation, and verification tests, performance testing of steam turbines and steam turbine codes especially ASME PTC6. Training Objectives Steam Turbine Components and Systems: Learn about all components and systems of the various types of steam turbines such as: stationary and rotating blades, casings, rotor, seals, bearings, and lubrication systems Steam Turbine Failure Modes, Inspection, Diagnostic Testing, and Maintenance: Understand all the failure modes of steam turbine components, causes and solutions of steam turbine component failure, inspection, diagnostic testing, and all maintenance activities required for steam turbines to minimize their operating cost and maximize their efficiency, reliability, and longevity. Steam Turbine Instrumentation and Control Systems: Learn about the latest instrumentation, control systems, and governing systems of steam turbines Steam Turbine Reliability and Maintainability: Increase your knowledge about all the methods used to enhance the reliability and maintainability of steam turbines as well as the predictive and preventive maintenance required for steam turbines Steam Turbine Selection and Applications: Gain a detailed understanding of the selection considerations and applications of steam turbines in steam power plants, co-generation, combined-cycle plants, and drivers for compressors pumps, etc Steam Turbine Valves, Load-Frequency Control, Turbine Bypass Systems, and Steam Turbine Superheater Attemperators: Gain a thorough understanding of all steam turbine valves, load-frequency control, turbine bypass systems, and steam turbine superheater attemperators Jacking Oil System and Turning Gear: Learn about the turbine jacking oil system and turning gear operation Turbine Supervisory System: Gain a thorough understanding of the turbine supervisory system Steam Turbine Monitoring Technology, Validation, and Verification Tests for Power Plants: Learn about steam turbine monitoring technology, validation, and verification tests for power plants Steam Turbine Codes: Learn about steam turbine codes including ASME PTC6, DIN Test Code, and International Electrotechnical Commission (IEC) Doc 1, IEC Doc B Steam Turbine Rotor Dynamic Analysis, Campbell, Goodman, and SAFE Diagrams: Gain a thorough understanding of steam turbine rotor dynamic analysis, Campbell, Goodman, and SAFE diagrams Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals Training Methods Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Each delegate will receive a copy of the following materials written by the instructor: Excerpt of the relevant chapters from the 'POWER GENERATION HANDBOOK' second edition published by McGraw-Hill in 2012 (800 pages) Excerpt of the relevant chapters from the 'POWER PLANT EQUIPMENT OPERATION AND MAINTENANCE GUIDE' published by McGraw-Hill in 2012 (800 pages) STEAM TURBINE TECHNOLOGY MANUAL (includes practical information about steam turbines maintenance, testing, and refurbishment - 500 pages) Trainer Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him; Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011. Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003. Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012. Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999). Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999). Furthermore, he has received the following awards: The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016 The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996). The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East). Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983). Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
Once Upon A Project - Stories and Their Influence on Project Performance What are the stories people share about your project? Do the stories promote success or failure? Do they indicate engagement and respect, or disappointment and exclusion? Every project is a story, and the story can unfold as one of great success or crushing failure. The most effective projects use storylines that promote integration and excellence. The most successful project leaders are able to harness the power of stories to build and maintain a strong team, focus on core values, ensure effective reviews, and openly address risk. This session will consider the use of stories for project success, and suggest the most effective leaders are skilled at the art of story. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Once Upon A Project - Stories and Their Influence on Project Performance What are the stories people share about your project? Do the stories promote success or failure? Do they indicate engagement and respect, or disappointment and exclusion? Every project is a story, and the story can unfold as one of great success or crushing failure. The most effective projects use storylines that promote integration and excellence. The most successful project leaders are able to harness the power of stories to build and maintain a strong team, focus on core values, ensure effective reviews, and openly address risk. This session will consider the use of stories for project success, and suggest the most effective leaders are skilled at the art of story. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
ð Unlock the Secrets to Lasting Relationship Success! ð Are you seeking to cultivate thriving, long-lasting relationships built on trust, understanding, and genuine connection? Welcome to the 'Relationship Success Guide - Built to Last' online course - your definitive roadmap to nurturing and sustaining fulfilling relationships that stand the test of time! ð« What Will You Discover in This Course? ð« ð Essential Communication Techniques: Learn to communicate effectively, resolve conflicts constructively, and deepen intimacy through powerful communication strategies. ð Strengthening Bonds: Explore proven methods to strengthen emotional connections, foster mutual respect, and cultivate an unwavering foundation of love and support. ð Building Resilience: Equip yourself with the tools to navigate challenges and setbacks, emerging stronger together and fortifying your relationship against life's trials. ð¤ Trust and Harmony: Cultivate trust, harmony, and mutual understanding, creating an environment where both partners feel heard, valued, and respected. ð Course Highlights ð ⨠Comprehensive Modules: Dive into engaging modules designed by relationship experts, comprising practical exercises, insightful videos, and actionable advice. ð Expert Guidance: Benefit from the wisdom and experience of seasoned relationship coaches who will guide you every step of the way. 𤩠Interactive Community: Join a supportive community of like-minded individuals, share experiences, and gain invaluable insights and encouragement. ð Achieve Relationship Bliss: Whether you're dating, engaged, newlyweds, or have been together for years, this course is your ultimate guide to creating the relationship you've always dreamed of. ð Limited Time Offer: Enroll now and gain access to exclusive bonuses, including one-on-one coaching sessions and downloadable resources! Invest in your relationship today and embark on the journey to a lifetime of love, understanding, and profound connection. Join the 'Relationship Success Guide - Built to Last' course and start your transformative journey towards enduring relationship fulfillment! Don't wait - take the first step toward a stronger, more fulfilling relationship. Enroll now and pave the way for a love that's truly built to last! Click below to start your journey to relationship success today! ð Course Curriculum
Conflict in the workplace can have a negative impact on both the office environment and productivity. Learn how to manage conflict and create a friendly workplace with the Conflict Management course. This course will help you master conflict management skills through high-quality online training. The Conflict Management course is developed with a focus to help you acquire the ability to resolve conflict. From this course, you will learn about different types of conflicts. Then the course will help understand how misunderstanding occurs. In the next stages, you will know about the different personality types and their role in conflicts. After that, the course will provide elaborate lessons on the escalation and de-escalation of conflicts. After completing the course you can elevate your CV with a CPD-accredited certificate of achievement. So, what are you waiting for? Enrol today and start learning! Learning Outcomes Gain a profound understanding of the keys to conflict. Identify the root causes and solutions to misunderstandings. Navigate the intricacies of personality types in conflict. Master the techniques for de-escalating conflicts. Develop a holistic approach to conflict resolution. Why choose this Conflict Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Conflict Management course for? Professionals seeking to enhance conflict resolution skills. Team leaders aiming to create harmonious work environments. Individuals interested in understanding the psychology of conflict. Managers striving to foster effective communication within teams. Anyone navigating personal or professional conflicts. Career path Conflict Resolution Specialist: £30,000 - £45,000 Human Resources Manager: £40,000 - £60,000 Team Leader/Supervisor: £25,000 - £40,000 Mediator: £35,000 - £50,000 Organizational Psychologist: £45,000 - £70,000 Communication Strategist: £35,000 - £55,000 Prerequisites This Conflict Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Conflict Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Unit 01: Introduction Welcome to the Course 00:03:00 What are Conflict and Conflict Management? 00:03:00 Unit 02: Understand the Keys to Conflict The Rational and Irrational Sources of Conflict 00:03:00 The Effects of Respect on Conflict 00:04:00 How to Use Respect to Help Resolve Conflict 00:05:00 Unit 03: How Misunderstandings Arise and the Solution How Communication Works 00:05:00 How we listen: The Four Listening Levels 00:05:00 How to Listen Well 00:05:00 Unit 04: Personality Types in Conflict How Personality Types Conflict 00:02:00 How Specific Personalities Clash at Work 00:04:00 How to Avoid Personality Clash 00:02:00 Unit 05: Escalation of Conflict Resistance: It's Not Conflict yet. 00:02:00 The Onion Model of Resistance 00:07:00 The Signs of Conflict Escalation 00:03:00 Unit 06: De-escalating Conflict The Strategies for Handling Conflict 00:06:00 Conflict De-escalation Process 00:03:00 Conflict Handling Modes - The Thomas-Kilmann Model 00:02:00 The Five Thomas-Kilmann Modes 00:06:00 Getting Help from a Third Party 00:05:00 How to Recover from a Broken (Professional) Relationship 00:05:00 Unit 07: Closing Section Good Conflict and Bad Conflict 00:04:00 The Secret to Avoiding Conflict 00:03:00
Description A conflict is a disagreement or argument that is usually serious and protracted in nature. Every person is unique with his own ideas and opinions. Therefore, it is only natural that when two or more people get involved in an activity, disagreements are bound to rise. As long as people respect the ideas and opinions of others and don't find it difficult to follow the ideas that contradict the ones they hold, everything will move smoothly. A disagreement becomes a real conflict when people not only stick to their own beliefs and opinions but also refuse to cordially agree to differ. Workplaces usually provide a divergent environment where people of unalike natures meet and collaborate. Disagreements with co-workers can be seen everywhere, be it in an office, retail store, factory, or non-profit organization. If the workplace provides a setting for at least two people, differences in opinions are bound to arise. This is admissible until the differences and disagreements lead to a conflict. Conflicts can create a difficult atmosphere for all parties involved in it. This can further lead to a reduction in their performance level and waste of valuable resources like time. Conflicts if kept unresolved for a long time can be disastrous to the existence of the business. Nonetheless, not all aspects of conflict are harmful. Handled the right way, conflict can actually create positive changes and make way for new opportunities in your business. Successful conflict resolution is, however, not always easy unless you have exceptional management skills. Conflict Resolution Diploma addresses the common causes of conflict at workplaces and discusses how to resolve them with effective mediation and philosophy. Conflict Resolution Diploma offers a great opportunity for managers to effectively cope with conflict arising between peers or involving subordinates and superiors. Conflict Resolution Diploma is also beneficial to employees who face difficulty in negotiating with other parties and feel they should be ready to face conflicts which may arise in the future. What you will learn 1: An Overview of Conflict Resolution at Work 2: Understanding What People Bring to Conflict 3: Determining How Groups Contribute to Conflict 4: Practicing Self-Awareness: Understanding How Managers Foster Conflict 5: Knowing When to Address Conflict 6: Developing a Plan and Preparing for a Meeting 7: Starting a Mediation Meeting and Creating a Working Agenda 8: Negotiating Possible Solutions to a Conflict 9: Offering Proposals and Crafting Agreements 10: Adapting a Conflict Meeting for the Entire Team Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.