Assertive behavior is to confidently express what one feels, believes, or thinks while respecting the boundaries of feelings, beliefs, and thoughts of others. Understand the three components of interpersonal communication in more detail, verbal, vocal and visual message. We will show you how to own your thoughts and feelings and take a stand to express your rights or emotions. Learning Objectives Identify the three components of interpersonal communication, Describe the benefits of assertiveness, Explain verbal, vocal, and visual language and behaviors Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
In the dynamic world of business, maintaining workplace integrity is a paramount challenge. This course delves into the complexities of ethical conduct, compliance with laws and regulations, and the promotion of a respectful, inclusive, and discrimination-free workplace. Participants will learn the knowledge and skills needed to uphold integrity in the workplace, fostering an ethical culture and ensuring legal compliance, ultimately enhancing organizational reputation and employee well-being. Learning Objectives The following are some of the key outcomes in this course: Learn what is workplace integrity. Explore multiple examples of workplace integrity. Understand the benefits and challenges of integrity. Learn how to maintain your integrity at work. Target Audience Human Resources Professionals. Managers, Team Leaders, Young Professionals
Discover compassionate and effective communication within leadership roles. This involves utilizing communication strategies that prioritize empathy, transparency, and active listening to build trust and understanding among team members. By prioritizing kindness in interactions, acknowledging diverse perspectives, and providing clear and respectful feedback, the goal is to cultivate strong relationships, enhance collaboration, and inspire a shared sense of purpose among team members. Learning Objectives The following are some of the key outcomes in this course: Understand the elements that make effective communication work Identify the top three communication skills for leading with kindness Develop listening skills for kind leaders Practice effective feedback skills Prepare to speak with impact Target Audience Managers, Team Leaders, Young Professionals
Understand the importance of an inclusive and supportive work environment where diverse perspectives are not only acknowledged but also valued and respected. This involves promoting empathy, understanding, and appreciation for the unique backgrounds, experiences, and viewpoints of team members. By embracing diversity, fostering open dialogue, and actively listening to the perspectives of others, the goal is to cultivate a workplace where differences are celebrated, collaboration thrives, and collective success is achieved. Learning Objectives The following are some of the key outcomes in this course: Understand where our differences come from: essential elements that make us different Identify different ways in which individuals make an impact and contribution in leading and in teams Apply an understanding of differences in how teams perform Target Audience Managers, Team Leaders, Young Professionals
Cultural competence, or the ability to interact sensitively and respectfully with individuals from diverse backgrounds, is an essential skill. Many business professionals face challenges in this area, such as misinterpreting cultural norms, leading to misunderstandings, and even unintentionally offending partners or clients. Discover the knowledge and skills to bridge these cultural gaps, fostering positive relationships, and enhancing business success in a globalized world. Participants will gain insights into cultural differences, communication styles, and strategies for fostering cross-cultural understanding. Learning Objectives The following are some of the key outcomes in this course: Learn what it means to be culturally competent and why it's advantageous. Explore techniques for developing greater cultural competence in all facets of your organization. Understand why it's important to understand cultural differences and how you can overcome potential barriers when delivering a presentation to an audience from another culture. Explore the stages of cultural sensitivity and how to improve your ability to effectively and authentically interact across cultures. Target Audience Managers, Team Leaders, Young Professionals
In the corporate world, one significant challenge often faced is the effective implementation of inclusive communication within an organization's culture. Ensuring that every member of the team feels valued, heard, and included is essential for a harmonious and productive work environment. Issues can arise when there is a lack of awareness or understanding about the importance of inclusive communication, leading to unintentional bias or exclusion. To address these challenges, training on organizational culture and inclusive communication becomes crucial. This training equips employees with the skills to recognize and overcome communication barriers, fostering a culture where diverse perspectives are respected and embraced. Learning Objectives The following are some of the key outcomes in this course: Explore why seemingly innocuous terms and phrases may hurt others, why being mindful of your language matters, and how to communicate more inclusively. Learn how offensive comments can damage a workplace and explore ways to respond to offensive comments at work. Understand the difference between intent and impact and why they sometimes misalign. Learn how to recover after unintentionally hurting someone by following some time-tested do's and don'ts. Learn what shared agreements are, explore their benefits, and dive into some easy steps to develop your own. Target Audience Managers, Team Leaders, Young Professionals
This course prepares the learner to deal with human resources' ethical and legal challenges while complying with the relevant laws and regulations.The learner will be able to formulate policies under the ethical and legal framework affecting human resource management. After the successful completion of this lecture, you will be able to understand the following: Employment Legislation and Compliance. Rights And Responsibilities Of Employment. Data Protection. Conditions And Contract Terms. Legislative Frameworks. Ethics In Human Resource Management. Complaint And Grievance Management. The course aims to introduce the learner to the legal and ethical consideration in the formulation of the HR strategy and policy. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Legal And Ethical Requirements Of Human Resource Policies QUIZ: Legal And Ethical Requirements Of Human Resources Policies Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Strategy Specialist Human Resource Manager Training Manager Talent Manager People Development Specialist Learning and Development Manager Average Completion Time 2 Weeks Accreditation 2 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
The aim of this course is to provide a comprehensive understanding of healthcare teamwork and its various types. The course covers the difference between team and group, the various models of teamwork, the concept of team building, and its essential components. It also includes the concept and reasons for workplace politics, anti-discriminatory practice, and leadership and its application to healthcare. By the end of this course, learners will gain knowledge and skills to build, manage, and lead effective healthcare teams, promote anti-discriminatory practices, and handle workplace politics, ultimately enhancing the quality of healthcare delivery and patient outcomes. After the successful completion of the course, you will be able to learn about the following, The Concept and Types of Healthcare Teamwork. Difference between Team and Group. Various models of Teamwork. The Concept of Team Building and its essentials. The Concept and reasons for Workplace Politics. The Concept of Anti-discriminatory Practice. Leadership and their Application to Healthcare. The aim of this course is to provide learners with a comprehensive understanding of healthcare teamwork and its various facets. The course covers topics such as the concept and types of healthcare teamwork, the difference between a team and a group, various models of teamwork, and the concept of team building and its essentials. Furthermore, the course will also focus on workplace politics, anti-discriminatory practice, and the role of leadership in healthcare. By the end of this course, learners will be equipped with the knowledge and skills required to build effective teams, navigate workplace politics, and create an inclusive and respectful work environment in healthcare settings. They will also be able to apply leadership principles to improve team performance and achieve organizational objectives. The aim of this course is to provide a comprehensive understanding of healthcare teamwork and its various types. The course covers the difference between team and group, the various models of teamwork, the concept of team building, and its essential components. It also includes the concept and reasons for workplace politics, anti-discriminatory practice, and leadership and its application to healthcare. By the end of this course, learners will gain knowledge and skills to build, manage, and lead effective healthcare teams, promote anti-discriminatory practices, and handle workplace politics, ultimately enhancing the quality of healthcare delivery and patient outcomes. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Managing Teams in Health and Social Care - N Self-paced pre-recorded learning content on this topic. Managing Teams In Health And Social Care Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare Team Manager Director of Care Coordination Social Care Team Leader Assistant Director of Health Services Clinical Team Coordinator Care Team Supervisor Community Health Team Manager Mental Health Team Lead Social Work Team Manager Health Service Unit Manager. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
The aim of the Sources of Finance in Health and Social Care course is to provide learners with a comprehensive understanding of the different sources of finance available for healthcare organizations, including public and private funding options. After the successful completion of the course, you will be able to: The concept and various objectives of Health Financing. Various Sources of Finance. Importance of Working Capital in Healthcare. Principles and Steps in Budgeting. "Sources of Finance in Health and Social Care" is a course that explores the different ways healthcare organizations can raise funds to support their operations. The course covers topics such as government funding, private financing, fundraising, and grants. It provides students with an understanding of the advantages and disadvantages of each funding source and the legal and regulatory frameworks that govern them. Students also learn about financial planning, budgeting, and financial management in the context of healthcare organizations. The course is designed to equip students with the skills and knowledge needed to identify and secure appropriate funding sources for healthcare organizations. The aim of the Sources of Finance in Health and Social Care course is to provide learners with a comprehensive understanding of the different sources of finance available for healthcare organizations, including public and private funding options. The course will cover the advantages and disadvantages of each funding source, and the regulatory frameworks that apply to healthcare financing. Upon completion, learners will be equipped with the knowledge and skills needed to make informed decisions about financing strategies for healthcare organizations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Sources of Finance in Health and Social Care This lecture explores the sources of finance in health and social care Sources of Finance in Health and Social Care Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare Finance Manager Social Care Finance Manager Healthcare Accountant Social Care Accountant Healthcare Financial Analyst Social Care Financial Analyst Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
The aim of the course is to provide learners with an understanding of the fundamental principles and techniques of financial management in the context of health and social care. Specifically, the course will focus on the concepts of double-entry bookkeeping, investment appraisal, and cash flow forecasting. After the successful completion of the course, you will be able to learn the following: The Concept, Characteristics, and Principles of Double-Entry Book-keeping. The Double-entry Bookkeeping Process. The Concepts of Investment Appraisal and its Techniques. The Investment Analysis Techniques. The Concept and Types of Cash Flow Forecasting. This course covers the concepts, principles, and techniques of double-entry bookkeeping, investment appraisal, and cash flow forecasting. It includes an in-depth exploration of the double-entry bookkeeping process, investment analysis techniques, and types of cash flow forecasting. The course aims to equip learners with the necessary skills to document and analyze financial information accurately and effectively. Upon completion of the course, learners will be able to apply double-entry bookkeeping principles, conduct investment appraisals, and prepare cash flow forecasts. The course is designed for individuals who are interested in pursuing a career in finance or accounting within the healthcare industry. This course covers the concepts, principles, and techniques of double-entry bookkeeping, investment appraisal, and cash flow forecasting. It includes an in-depth exploration of the double-entry bookkeeping process, investment analysis techniques, and types of cash flow forecasting. The course aims to equip learners with the necessary skills to document and analyze financial information accurately and effectively. Upon completion of the course, learners will be able to apply double-entry bookkeeping principles, conduct investment appraisals, and prepare cash flow forecasts. The course is designed for individuals who are interested in pursuing a career in finance or accounting within the healthcare industry. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Documenting and Analysing Financial Information - N Self-paced pre-recorded learning content on this topic. Documenting and Analysing Financial Information Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Health and Social Care Managers Finance Managers in Health and Social Care Healthcare Policy Analysts Healthcare Consultants Health Promotion Specialists Public Health Officials Health Economists Healthcare Data Analysts Medical Social Workers Healthcare Quality Assurance Specialists Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.