Medication Awareness training is mandatory for all staff who are prompting or assisting clients to take their medications. About this event Medication Awareness training is for staff who have had never taken part in Medication training before or staff returning to the profession. By the end of the course, you will be able to: Understand medication types and uses Learn legal and ethical responsibilities Master medication administration procedures Know proper storage and disposal methods Recognize and respond to adverse effects Develop communication and record-keeping skills Apply person-centred approaches Conduct risk assessments. Location for delegates attending in person Online via Teams 0798 999 5180. sales@chcaretraining.co.uk Before you book: Please do not send along staff who have just worked a nightshift or who will be visiting clients immediately before or immediately after a training session. People arriving tired, stressed or late cannot gain the most benefit from a training course. We reserve the right to turn away individuals too exhausted to focus on the training or staff who turn up late for a course and disturb the flow of the proceedings. All CH Care Training courses are fully inclusive, but if you have any concerns about a member of staff's ability to participate because of physical, sensory or learning differences then please let us know in confidence in advance, so that we may make the appropriate adjustments. Cancellations CH Care Training operates a sliding scale of cancellation; If you cancel more than two weeks before the start date of a course, you can ask for a full refund, to change the names of the delegates being sent along, or to transfer a delegate to another training date. If you give less than two weeks but more than one week's notice of cancellation, 50 percent of the booking can be refunded. If you cancel less than a week from the training delivery date we wont be able to refund. There are no refunds for staff who do not turn up on the day of the training course. If CH Care Training needs to change the date or cancel a course for any reason we will give you the maximum notice we can. In exceptional circumstances we may cancel a course due to extreme weather or circumstances at the training venue. You will be offered a full refund or the opportunity to transfer your booking to an alternative date. Please ask your staff to read the following guidance before they attend the course: Arriving at the Venue The course will start promptly so please arrive at least 15 minutes before the start time of the training to allow plenty of time to use the toilet, and be seated ready for the start of the course. You can call Training direct on 0798 999 5180 if you are struggling to arrive on time. Please note that the meeting will be locked to late arrivals 10 minutes after the actual course starts. When you arrive please come into Reception and a member of staff will come to book you in prior to directing you to the training room. This room is located on the ground floor and is wheelchair accessible. Covid-Secure Premises Please do not attend the course if you have symptoms of Covid or are feeling unwell. During the course As this is a working environment please ensure you allow the necessary time and focus to get the best from the material being presented. Please bring pen and paper to make notes during the course. Our training sessions are fun and very interactive. We will encourage plenty of comments, points of view and the sharing of lived experiences. Delegates should not share any sensitive information about a client or organisation. Our session agreement asks delegates to maintain confidentiality about individuals and organisations and to respect the views of others on the course. All CH Care Training courses are inclusive, but if you have any concerns about your ability to participate, such as sensory or learning differences then please let the Trainer know in confidence before the start of a course, so that they may make the appropriate adjustments. If the course contains practical elements such as Moving & Handling or First Aid, then please wear appropriate clothing to take part in these activities. You will be asked confidentially if you have any health concerns that could prevent you from taking part in the practical activities. Please let a Trainer know if you have any concerns about taking part in the practical courses. Refreshments are provided for free. Please bring a packed lunch for any full-day courses. After the course We will email you a pdf of the course once the training has finished and we have checked that everyone was able to join. If your Manager booked you onto the course using your work or personal email, or if you book yourself onto a course, you will receive the pdf directly. If your Manager booked you onto the course using your organisation’s email address a copy of the course will be available on request from your Manager. We will also email a link to an online evaluation and we ask that you please fill this in and return it to us so that we can continue to improve our services. All of our evaluations are gathered anonymously. If you have any questions, please contact Training on 0798 999 5180 or email sales@chcaretraining.co.uk.
Accelerate Your Cyber Career: Fast-Track Program with Exams, TOTUM Card & 5-Year Support. Enrol Today! Study methodOnline Duration9 months · Self-paced Access to content5 years CertificationsCompTIA A+CompTIA Network+CompTIA Security+CompTIA IT Fundamentals CertificationCompTIA CySA+CompTIA PenTest+ Certificates Official CompTIA Certification - Free Additional info Exam(s) / assessment(s) is included in price Tutor is available to students TOTUM card included in price Job guarantee programme is included in this course Overview Learn the most in-demand digital skills in the world today with the Nuyew Tech Academy With the increase in cyberattacks and the number of new connected devices, the need for skilled cybersecurity professionals is growing at a rapid pace, and cybersecurity professionals must nurture their practical, hands-on skills. If you are looking for employment in cybersecurity, then this programme will provide you with an endorsement of your skills that is respected globally and industry-wide. Certifications CompTIA A+ CompTIA Network+ CompTIA Security+ CompTIA IT Fundamentals Certification CompTIA CySA+ CompTIA PenTest+ Awarded by CompTIA Description With a national shortage of Cyber Security Engineers, starting salaries of up to £25,000 per annum (average UK Salary £72,500) and amazing future employed and self-employed career prospects, take the next step today with our Fast Track Cyber Security Programme. What you can expect from our Fast Track Programme: World Class Education Energetic and unlimited 24/7 Student Support Real, tangible Career Outcomes 5 Years Career Support What our programme includes: Industry Recognised Qualifications CompTIA ITF+ (IT Fundamentals) CompTIA A+ CompTIA Network+ CompTIA Security+ CompTIA CySA+ OR CompTIA PenTest+ Exams Includes all Exams and Unlimited Re-Sits 5 Years Career Support Guarantee As part of our unique Support Guarantee, our Career Support Team will assist you with: CV writing Expert careers advice Interview preparation Identifying and applying for the best opportunities in your area As a student in the Nuyew Tech Academy you will also be given exclusive access to our AdvancedCareer Skills Academy which includes advanced courses on Employability, CV Preparation, Interview Skills and Technique and everything else you need to get ready for your new Career. Who is this course for? This course is open to anyone interested in pursuing a Career in Cyber Security. Our Foundation Level provides the flexibility for us to accommodate students with any level of previous knowledge and experience. Requirements This course is open to all and has no pre-requisites All you need is a passion for technology and a strong desire to succeed. Career path Our programme is designed to enable you to achieve an Entry Level/Helpdesk role during training (£18k-£24K) ensuring that you also have the vital work experience required to enter the Tech Industry at a higher level (Av Salary £72.5K). Our Career Support Guarantee gives you exclusive access to our dedicated Career Support Team and Advanced Career Skills Academy for 5 Years following Graduation. Certificates Official CompTIA Certification Hard copy certificate - Included We provide Official CompTIA Certificates for all courses included (ITF+, A+(2), Network+, Security+, CySA+ or PenTest+.
Talking respectfully and with good manners with people of other races - what does it take? Featuring respected educational psychologist and Associate working in Southwark -Â Marsha DouglasWe continue the #BLM conversation that needs to continue right now if we are all to be stronger, more respectful and inclusive.
Nursing & Prescribing Course Online Unlock the Power of Nursing & Prescribing Course: Enrol Now! By enrolling in this Nursing & Prescribing course, you can bring your skills and expertise to the Medical Industry and begin making a difference in people's lives. The healthcare system requires dedicated and skilled individuals, and we can coach you to become a valuable asset to any community. A Nurse Prescriber is trained to prescribe any medicine for any medical condition and can significantly improve the quality of life for many patients. Our comprehensive Nursing & Prescribing Course will teach you everything you need to know to succeed in this role and gain respect for your diagnosing abilities and medicine management. This Nursing & Prescribing Course aims to provide you with a thorough understanding of prescribing requirements and diagnosing illnesses, ailments, and life-threatening conditions. You'll also learn how to efficiently manage a Pharmacological area as well as how to communicate with adults and children in order to provide the appropriate medications. The Nursing & Prescribing Course also discusses challenges and the future of nurse prescribing in the Healthcare industry. Main Course: Nursing & Prescribing Course Free Courses Course 01: Practice Nurse Course 02: Diploma in Nurse Prescribing Course 03: Nursing Assistant [ Note: Free PDF certificate as soon as completing the Nursing & Prescribing Course] Nursing & Prescribing Course Online This Nursing & Prescribing Course consists of 15 modules. Course Curriculum of Nursing & Prescribing Course Module 01: An Overview of Nurse Prescribing Module 02: Understanding the Legal and Ethical Aspects of Prescribing Module 03: Understanding Medicine Management Module 04: Understanding Anxiety Disorders in Adults Module 05: Liver Diseases: Diagnosis & Prescribing Module 06: Pharmacological Management for Common Problems Module 07: Anti-Microbial Prescribing Module 08: Cardiac Problems and Prescribing Module 09: Neurological Problems and Prescribing Module 10: Palliative Cares Module 11: Prescribing in Pregnancy and Lactation Module 12: Prescribing for Older People Module 13: Prescribing Children Module 14: Common Medicines in Use Module 15: Challenges and Future of Nurse Prescribing Assessment Method of Nursing & Prescribing Course After completing Nursing & Prescribing Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Nursing & Prescribing Course After completing the Nursing & Prescribing course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Nursing & Prescribing Course Online This Nursing & Prescribing course is suitable for those who want to gain fundamental knowledge in order to start their career in nursing or the UK healthcare system. Requirements Nursing & Prescribing Course Online To enrol in this Nursing & Prescribing: Nursing & Prescribing Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Nursing & Prescribing Course. Be energetic and self-motivated to complete our Nursing & Prescribing: Nursing & Prescribing Course. Basic computer Skill is required to complete our Nursing & Prescribing: Nursing & Prescribing Course. If you want to enrol in our Nursing & Prescribing: Nursing & Prescribing Course, you must be at least 15 years old.
Nursing & Prescribing: Nursing & Prescribing Course Online By enrolling in this Nursing & Prescribing: Nursing & Prescribing Course, you can bring your skills and expertise to the Medical Industry and begin making a difference in people's lives. The healthcare system requires dedicated and skilled individuals, and we can coach you to become a valuable asset to any community. A Nurse Prescriber is trained to prescribe any medicine for any medical condition and can significantly improve the quality of life for many patients. Our comprehensive Nursing & Prescribing course will teach you everything you need to know to succeed in this role and gain respect for your diagnosing abilities and medicine management. This Nursing & Prescribing: Nursing & Prescribing Course aims to provide you with a thorough understanding of prescribing requirements and diagnosing illnesses, ailments, and life-threatening conditions. You'll also learn how to efficiently manage a Pharmacological area as well as how to communicate with adults and children in order to provide the appropriate medications. The Nursing & Prescribing course also discusses challenges and the future of nurse prescribing in the Healthcare industry. Main Course: Nursing & Prescribing Course Free Courses included with Nursing & Prescribing: Nursing & Prescribing Course: Along with Nursing & Prescribing Course you will get free Forensic Nursing Course Course Along with Nursing & Prescribing Course you will get free Diploma in Nurse Prescribing Course Along with Nursing & Prescribing Course you will get free Adult Nursing Training Course Special Offers Of this Nursing & Prescribing: Nursing & Prescribing Course: This Nursing & Prescribing Course includes a FREE PDF Certificate. Lifetime access to this Nursing & Prescribing Course Instant access to this Nursing & Prescribing Course 24/7 Support Available to this Nursing & Prescribing Course Nursing & Prescribing: Nursing & Prescribing Course Online A number of the units in this diploma in nursing & prescribing go into great detail concerning nurse prescribing. Throughout the nursing & prescribing programme, you will learn how to manage medications, discomfort, and mental problems. Additionally, palliative care, infection control, and pharmaceutical management are covered in this nursing & prescribing credential. Furthermore, antibiotics, pneumonia, sinusitis, and other illnesses are explained in the diploma programme in nursing & prescribing. Once you've earned your certificate in nursing & prescribing, you'll be an expert at managing difficulties and improper usage. Who is this course for? Nursing & Prescribing: Nursing & Prescribing Course Online This Nursing & Prescribing: Nursing & Prescribing Course is suitable for those who want to gain fundamental knowledge in order to start their career in nursing or the UK healthcare system. Requirements Nursing & Prescribing: Nursing & Prescribing Course Online To enrol in this Nursing & Prescribing: Nursing & Prescribing Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Nursing & Prescribing: Nursing & Prescribing Course. Be energetic and self-motivated to complete our Nursing & Prescribing: Nursing & Prescribing Course. Basic computer Skill is required to complete our Nursing & Prescribing: Nursing & Prescribing Course. If you want to enrol in our Nursing & Prescribing: Nursing & Prescribing Course, you must be at least 15 years old. Career path Nursing & Prescribing: Nursing & Prescribing Course Online This Nursing & Prescribing: Nursing & Prescribing Course will provide you with all of the basic skills needed to prescribe, as well as the opportunity to work in a variety of professions, including: Nurses Healthcare professionals Pharmacists
Thinking about a job as a Digital Product Manager? The BCS Practitioner Certificate in Digital Product Management encourages individuals in both technical and non-technical product-related roles to develop the practical behaviours required to succeed in leading a product project or team.
Agile Business Consortium Scrum Master® Course: In-House Training This two-day course covers the principles and theory of the Scrum framework and the role of the Scrum Master. IIL is an accredited training organization (ATO) and the course is delivered by accredited trainers. APMG's accreditation processes are respected globally and accredited by UKAS. A Scrum Master is responsible for promoting and supporting Scrum as defined in The Scrum Guide, and also is the leader who serves the Product Owner, the Development Team, and the Organization. Why APMG - Agile Business Consortium Scrum Master® Course and Certification? The course, syllabus, and learning objectives are based on The Scrum Guide - The Definitive Guide to Scrum: The Rules of the Game - created and maintained by Scrum's creators Ken Schwaber and Jeff Sutherland Increased business (non-IT) focus of course and exercises Developed in partnership with Agile Business Consortium - leaders in promoting and enabling business agility Course is highly interactive to encourage collaboration and reinforce learning objectives Candidates can sit the examination at the end of the training course No recertification requirements. APMG Scrum Master certification does not expire. Successful candidates are entitled to free 1-year membership with the Agile Business Consortium Successful candidates can claim a digital badge and share their success online What You Will Learn At the end of this program, you will be able to: Gain a deep understanding of the Scrum Framework - the theory, practices, roles, rules, and values - as defined in The Scrum Guide Understand, in detail, the role of Scrum Master, and how the role interacts with different members of the Scrum Team and other stakeholders Master the Scrum principles to better understand their application when returning to the workplace Understand how to construct an effective development team with an appropriate mix of skills and experience Know how to act as a servant-leader for the Scrum Team, promoting and enabling self-organization to create high-value products. Learn how to facilitate Scrum Events and remove impediments to the Scrum Team's progress Help Scrum Product Owners shape and refine product backlogs to guide early and incremental delivery of valuable products Drive adoption of the Scrum framework for more effective product and solution development, working with stakeholders and other Scrum Masters to improve its effectiveness Day One Scrum Overview Self-Organization Agile Principles Empirical Product Development Scrum Events The Development Team Scrum Roles Day Two The Product Backlog Sprint Planning and Done Sprint Progress Scrum Simulation Growing as a Scrum Master
Duration 2 Days 12 CPD hours This course is intended for Professionals who manage teams and desire to understand what leads to conflict, help peacefully navigate team members through potentially antagonistic situations, encourage and empower others to disagree respectfully and productively, and effectively manage disputes between team members will benefit from this course. Overview Identify and manage sources of conflict Define an effective strategy to deal with conflict Implement a process to manage conflict situations Build civility in the workplace In this course, students will learn to recognize the warning signs that precede quarrels and how to mitigate their impact, as well as constructive ways to harness the differences between team members and shift them toward productive, positive outcomes. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Understanding conflict Identifying the Causes of Conflict Harnessing the Benefits of Conflict Resolving Conflict Understanding the Key People in Conflict Resolution 2. Civility in the Workplace Recognizing Uncivil Behavior Reaping the Benefits of Civil Behavior Working with Difficult People Identifying and Avoiding Incivility Creating, Implementing, and Enforcing a Civility Policy 3. Conflict Resolution Process Making an Effective Atmosphere Developing Mutual Understanding Focusing on individual and Shared Needs Getting to the Root Cause Generating Options Building a Solution 4. Conflict Resolution Strategies Differentiating Resolution Strategy Versus Process Recognizing the Advantages and Disadvantages to Collaborating, Competing, Compromising, and Avoiding Additional course details: Nexus Humans Constructive Conflict Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Constructive Conflict Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours Overview Effectively manage team dynamics in remote and virtual teams Leverage communication technologies to the benefit of your remote and virtual teams Identify the specific skills required for managing remote and virtual teams Evaluate the impact of culture and language on your team?s performance The business model of managing remote and hybrid teams is constantly evolving. Managing remote teams?a rarity just a few years ago?is now a common occurrence. Working virtually offers unique advantages and challenges. But how do you best leverage these benefits while overcoming impediments? This workshop will teach you to adjust your management style to successfully improve communication, foster connections, increase productivity, and develop remote and virtual teams. Focused on practical skills, this workshop includes activities to apply these techniques and drive results. Defining the Characteristics of the Remote and Hybrid Workforce Understanding the remote vs. hybrid workplace Managing relationships, communication, and tasks Meeting your needs and your team?s needs Management Requirements for Remote Leadership Moving from reactive to proactive Understanding team member?s unique situations Keeping everyone informed Innovating with virtual teams Managing work outputs Overseeing separated team members Defining and building relationships with stakeholders Building and Strengthening Team Dynamics Creating team identity Forming remote and virtual teams Managing the storming process Getting to norming and performing Creating and governing with ground rules Tracking team performance Setting expectations and providing feedback Making Technology Work for You Communicating with and coordinating your team Avoiding the technology trap Developing effective communication across various mediums Choosing the right technology platform The Impact of Culture and Separation Recognizing cultural characteristics and differences Building cultural knowledge Managing across time zones Respecting non-working time