3177 Respect courses delivered Online

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This British sign language level 1 course is a journey of inclusivity and communication where you will learn the basics of this beautiful language in an expressive way, allowing you to connect with the deaf community with essential sign skills. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand British Sign Language and fingerspelling Learn how to meet people in sign language Know how to sign families, colours, transport, weather etc. Discover how to sign numbers such as phone numbers, time and calendar signs Learn how to sign colours such as colour games or to draw a coloured elephant Know how to sign transport and time Learn how to sign directions, emotional stories, and non-manual features in BSL Understand how to sign interests and sports activities Know how to sign a description of a person and clothes Why British Sign Language Level 1 Course right for you? This extensive British Sign Language Level 1 Online Course will give you an overview of sign language communication with people who can't speak or hear. You will learn how fingerspelling is used to communicate words using hands and exchange personal information with each other. This BSL level 1 online course will equip you with techniques to use British sign language words to communicate families, numbers, colours, transports, weather, and routine activities. You will learn how subtitles play a vital role in communicating daily activities with disabled people. By the end of the British Sign Language Level 1 Online Course, you will gain practical skills and theoretical knowledge in British sign language to communicate with hearing-impaired and dumb people. British Sign Language Level 1 Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Important Information Important Information Module 1: What is British Sign Language (BSL) What is British Sign Language Module 2: Fingerspelling What is Fingerspelling A to Z Handouts A to Z Fingerspelling - Right and Left Handed A to Z Fingerspelling Spin the Wheel (Longer Version) Handouts - A to Z Names 1st Name A to Z in 3 Parts 1st Name A to Z Fingerspelling - PDF Quiz Fingerspelling (Fill in the Blanks) Answers Fingerspelling (Fill in the Blanks) - PDF Quiz - Name, Me, Live Where Answers - Name, Me, Live Where - PDF Module 3: Meeting People Handouts - Meeting People Meeting People and Introduction with Subtitles Meeting People and Introduction without Subtitles Module 4: Families Handouts - Families Families Signs Part 1 - With Subtitles Families Sign Part 1 - Without Subtitles Families Signs Part 2 - With Subtitles Families Signs Part 2 - Without Subtitles Who is My Family Handouts - Answers - Who is My Family Module 5: Numbers Handouts - Numbers Number 0 to 10 - Spin the Wheel Number 0 to 20 - Spin the Wheel Number 0 to 30 - Spin the Wheel What is the Number Numbers - Study Answers Bingo Numbers 4 Games Bingo Numbers 4 Games - Study Answers Handouts - Phone Numbers Module 6: Calendar and Time Handouts - Calendar and Birthdays Calendar - Signs With Subtitles Calendar - Signs Without Subtitles Spin the Wheel - Which Day and Month is Today What is the Time What is the Time - Study Answers Spin the Wheel - What is the Time When is Your Birthday When is Your Birthday. - Study Answers Module 7: Colours Handouts - Colours Colour Games Draw a Coloured Elephant - Quiz Draw a Coloured Elephant - Answer Handouts Module 8: Transports Handouts - Transports Transports - Signs With Subtitles Transports - Signs Without Subtitles Transport and Time - Signs With Subtitles Transport and Time - Signs Without Subtitles Transports and Fingerspelling - Fill in the Gap Transports and Fingerspelling - Fill in the Gap - Study Answers Module 9: Weather Module 9: Weather Weather - Sign With Subtitles and Images Weather - Sign Without Subtitles and Images Weather - Questions Without Subtitles What is the Weather and Time What is the Weather and Time. - Answers Study Module 10: Emotional Signs Handouts - Non Manual Features (Nmf) - Signs With Emotional Images Non Manual Features (Nmf) - Signs With Emotional Images Emotional Signs With Subtitles Emotional Signs Without Images Spin the Wheel - How Are You Feeling Nmf - Signs Homework Handouts - Nmf Emotional Stories - Answers Module 11: Affirmative and Negative Handouts - Affirmative and Negative Affirmative and Negative With Subtitles Affirmative and Negative Without Subtitles Modules 12: Interests- Hobbies and Sports Handouts - Interests- Hobbies and Sports Handouts - Information About Different Clubs Interests Hobbies and Activities With Subtitles Interests Hobbies and Activities Without Subtitles Sports - Signs With Images Sports - Signs Without Images Hobbies Interests - Questions With Subtitles Hobbies Interests - Questions With Subtitles Sports Clubs Sports Clubs - Study Answers Don't Like or Like in Sports - Hobbies Interests - Questions Without Subtitles Don't Like or Like in Sports - Hobbies Interests - Answers Study Module 13: Description of a Person Handouts - Description of a Person Description of a Person With Subtitles Description of a Person Without Subtitles Module 14: Describing Clothes Handouts - Describing Clothes Describing Clothes With Subtitles Describing Clothes Without Subtitles Describing a Person and What They Are Wearing Describing a Person and What They Are Wearing - Handouts Answer Module 15: a to Z of Animals Handouts - a to Z of Animals A to Z of Animals Without Subtitles A to Z of Animals With Subtitles Questions About Pets With Subtitles Questions About Pets Without Subtitles 10 Most Popular Pets About Pets About Pets - Handout Answers About Pets - Handout Answers Module 16: Money Money Signs (Part 1) With Subtitles Money Signs (Part 1) Without Subtitles Money Signs (Part 2) With Subtitles Money Signs (Part 2) Without Subtitles Money - How Much is It Money - How Much is It.- Handout Answer Module 17: Foods and Drinks Handouts - Foods and Drinks Foods and Drinks With Subtitles Foods and Drinks Without Subtitles Asking Questions About Refreshments With Subtitles Asking Questions About Refreshments Without Subtitles Foods and Drinks - Menu With Images Foods and Drinks - Menu Without Images Handout - Top Eat Menu At the Restaurant Handouts - at the Restaurant Module-18: Exam Exam-BSL Level 1 Answers-BSL Level 1 Exam Who should take this course? This BSL level 1 online course is suitable for those who want to master in British Sign Language to apply for job opportunities or anyone who want to help hearing-impaired and deaf people in doing daily activities or meet new people by communicating in British sign language. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This British sign language level 1 online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Pronouns are a fundamental aspect of human communication, and recognizing their importance, especially in the context of gender identity, is essential for creating an inclusive and welcoming workspace. This comprehensive course is designed to foster an understanding of the significance of pronoun inclusivity in today's diverse work environments. Analyze the evolving landscape of gender identities and pronoun usage, shedding light on non-binary, genderqueer, and other identities that may not conform to traditional binary gender norms. Participants will explore the profound impact that pronoun inclusivity can have on teamwork, communication, and overall workplace satisfaction. Learning Objectives Define and explain the concept of pronoun inclusivity and its significance in fostering diversity and inclusion in the workplace.;Comprehend the evolving landscape of gender identities and be familiar with a variety of pronouns beyond the traditional he/him and she/her.;Recognize the importance of pronoun inclusivity in attracting and retaining diverse talent, creating a respectful work environment, and reducing communication breakdowns.;Implement practical strategies to promote pronoun inclusivity within your organization, including introducing pronouns during introductions, updating materials, and encouraging respectful language use.

Discover the essentials of Workplace Equality & Diversity, enhancing inclusive practices and fostering an equitable work environment. Empower your team with critical knowledge and skills.

In the wake of increased societal awareness and growing demand for safer work environments, our Preventing Sexual Harassment Guide is here to empower you with the knowledge and strategies needed to combat this pervasive issue. This engaging course is designed to equip you with a comprehensive understanding of sexual harassment, enabling you to foster inclusive and respectful workplaces. By exploring relevant laws, effective policies, and proactive measures, you'll gain valuable insights to address and prevent sexual harassment confidently. Learning Outcomes: Understand the definition and various forms of sexual harassment Recognise the impact of sexual harassment on individuals and organisations Familiarise yourself with the legal framework surrounding sexual harassment Develop strategies for addressing and preventing sexual harassment Implement policies and procedures to create a respectful workplace culture Learn effective techniques for dealing with sexual harassment incidents Explore the role of mediation in resolving sexual harassment disputes Navigate the aftermath of sexual harassment incidents with confidence In this comprehensive course, you will explore the intricate facets of sexual harassment and gain a deeper understanding of its implications in the workplace. We will begin by examining the fundamental concept of sexual harassment, discussing its definitions, and exploring its different manifestations. Through interactive modules, you'll gain useful insights into the impact of sexual harassment on individuals and organisations alike. With a strong emphasis on legal perspectives, you'll delve into the laws and regulations surrounding sexual harassment, enabling you to navigate the complexities of this issue. We will guide you through the key components of creating an effective sexual harassment policy, exploring preventive measures, and establishing robust procedures to address incidents promptly and efficiently. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Employees at all levels who want to contribute to fostering a safe and respectful workplace environment Human resources professionals seeking in-depth knowledge of sexual harassment prevention Managers and supervisors responsible for implementing and enforcing company policies Entrepreneurs and business owners committed to cultivating an inclusive organisational culture Individuals interested in understanding the dynamics and impact of sexual harassment Career path Human Resources Officer: £25,000 - £35,000 per year Compliance Specialist: £30,000 - £45,000 per year Employee Relations Manager: £40,000 - £60,000 per year Diversity and Inclusion Consultant: £45,000 - £70,000 per year Legal Counsel specialising in Employment Law: £60,000 - £100,000 per year

Overview Gain in-demand emotional intelligence and become more proactive in all your respective contexts by taking the highly productive Emotional Intelligence, Mindfulness and Empathy Training - Level 3 course. The comprehensive Emotional Intelligence, Mindfulness and Empathy Training - Level 3 course covers self-management fundamentals, verbal & non-verbal communication essentials, social management and responsibility, emotion regulation tools, and business practices. During the course, you'll understand how to regulate your own emotions. By the end, you'll have excellent social skills and ability to control impulse feelings and implement emotional intelligence in the workplace. Enhance your personality development by enrolling today! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Emotional Intelligence, Mindfulness and Empathy Training - Level 3. It is available to all students, of all academic backgrounds. Requirements Our Emotional Intelligence, Mindfulness and Empathy Training - Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 01:09:00 total length •What is Emotional Intelligence: 00:13:00 •Skills in Emotional Intelligence: 00:06:00 •Verbal Communication Skills: 00:05:00 •Non-Verbal Communication Skills: 00:05:00 •Social Management and Responsibility: 00:06:00 •Tools to Regulate Your Emotions: 00:06:00 •Gaining Control: 00:07:00 •Business Practices (I): 00:07:00 •Business Practices (II): 00:07:00 •Making an Impact: 00:07:00

Overview Enhance your interpersonal skills and become respected as a sought-after Line Manager in any high-performing organisation. This People Management Skills Level 3 course provides the knowledge and tools you'll require to nurture and steer your staff to fruitful careers and performances. Written with the aid of industry experts, the comprehensive online modules coach you on how to perform every aspect of People Management. You will learn how to master appropriate disciplinary procedures, drive recruitment and induction, motivate teams and individuals, recognise outstanding performances, and develop a healthy culture and work environment. The contents will assist your personal development as well as your career progression. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this People Management Skills Level 3. It is available to all students, of all academic backgrounds. Requirements Our People Management Skills Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 11 lectures • 03:25:00 total length •Introduction to Human Resources: 00:17:00 •Employee Recruitment and Selection Procedure: 00:32:00 •Employee Training and Development Process: 00:23:00 •Performance Appraisal Management: 00:21:00 •Employee Relations: 00:15:00 •Motivation and Counselling: 00:19:00 •Ensuring Health and Safety at the Workplace: 00:16:00 •Employee Termination: 00:15:00 •Employer Records and Statistics: 00:17:00 •Essential UK Employment Law: 00:30:00 •Assignment - People Management Skills Level 3: 3 days

Overview The global interior design market is expected to generate about 153.4 billion U.S. dollars by 2023. This Interior Design Professional Diploma offers a comprehensive curriculum encompassing all the foundational and advanced concepts essential for budding interior designers.Learn and explore the insightful Introduction to Interior Design and grasp the core Design Principles pivotal to creating outstanding spaces. Also, get a detailed Project Overview, preparing learners for real-world design challenges. The Interior Design Professional Diploma course also covers the intricate Design Elements and their practical applications. And the art of Room by Room Design, ensuring a holistic understanding of space utilisation. Furthermore, explore the Popular Interior Designs in Module 7 and understand Sustainable Design in Module 8. Module 9 and Module 10 round off the course, focusing on Presenting Your Ideas effectively and Managing an Interior Design Business, respectively.How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Interior Design Professional Diploma. It is available to all students, of all academic backgrounds. Requirements Our Interior Design Professional Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 10 lectures • 04:00:00 total length •Module 1: Introduction to Interior Design: 00:25:00 •Module 2: Design Principles: 00:23:00 •Module 3: Project Overview: 00:30:00 •Module 4: Design Elements: 00:22:00 •Module 5: Design Elements Practical Components: 00:32:00 •Module 6: Room by Room Design: 00:23:00 •Module 7: Popular Interior Designs: 00:22:00 •Module 8: Sustainable Design: 00:19:00 •Module 9: Presenting Your Ideas: 00:20:00 •Module 10: Managing Interior Design Business: 00:24:00

Overview The global market for electric motors is booming, with a projected growth rate of 6.3% from 2021 to 2026, reaching a staggering $176.5 billion. This 'Energy Saving in Electric Motors" course is an essential investment for professionals seeking to capitalise on this trend.This comprehensive course covers a range of topics, from the classification and terminologies of motors to an in-depth exploration of energy-saving techniques across five detailed modules. With a curriculum expertly crafted to meet the industry's evolving needs, the "Energy Saving in Electric Motors" course equips learners with the skills and knowledge to thrive in this rapidly expanding field.The course not only provides a comprehensive understanding of energy-saving in electric motors but also empowers learners to make informed decisions and drive innovation in their respective roles. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Energy Saving in Electric Motors. It is available to all students, of all academic backgrounds. Requirements Our Energy Saving in Electric Motors is fully compatible with PC's, Mac's, Laptop,Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 01:24:00 total length •Introduction: 00:04:00 •Classification of Motor: 00:07:00 •Terminologies of Motor: 00:08:00 •Losses of Motor: 00:07:00 •Energy saving in motors part I: 00:10:00 •Energy saving in motors Part II: 00:09:00 •Energy saving in motors Part III: 00:06:00 •Energy saving in motors part IV: 00:07:00 •Energy saving in motors part V: 00:09:00 •Energy Efficient Motor: 00:17:00

Overview Are you passionate about helping couples strengthen their bonds? Become a relationship navigator by taking our Couples Therapy/Marriage Counselling course! Dive deep into the mysteries of communication, dispute resolution, and building stronger relationships. Master these abilities, obtain a respected CPD certification that will enhance your CV, and establish yourself as a sought-after relationship specialist. This course is about more than simply knowledge; it is about giving you the tools you need to make a real impact in people's lives. Don't delay; set your course to become an example of hope for couples in need. How will I get my certificate? Upon successful completion of the Couples Therapy/Marriage Counselling course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is This course for? There is no experience or previous qualifications required for enrolment in this Couples Therapy/Marriage Counselling. It is available to all students, of all academic backgrounds. Requirements Our Couples Therapy/Marriage Counselling course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion; study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. Career Path Having these various qualifications will increase the value of your CV and open you up to multiple sectors, such as : Couples Therapist/Counsellor: £25k-£50k Family Therapist: £30k-£60k Relationship Coach: £20k-£45k Mental Health Worker: £22k-£40k Social Worker: £28k-£55k Note: Salaries vary based on experience, location, and industry. Course Curriculum 11 sections • 11 lectures • 03:12:00 total length •Introduction: 00:20:00 •Communication: 00:18:00 •Conflict Resolution: 00:17:00 •Intimacy: 00:19:00 •Pre-Marital Counselling: 00:20:00 •Healthy Fighting: 00:21:00 •Affairs: 00:23:00 •Apology & Forgiveness: 00:19:00 •Adapting to Changes: 00:19:00 •Moving Forward Together: 00:16:00 •Assignment - Couples Therapy/Marriage Counselling: 00:00:00

Disability Awareness Training - Online Course This Disability Awareness online course aims to help learners understand the importance of disability awareness. It describes relevant UK laws and explains important elements of an inclusive workplace. Learners will find out about different types of disabilities, and they will learn about the need to make adjustments for disabled people. All workplaces should have an equal opportunities policy so that people with disabilities are given the same chances as anyone else. To this end, managers need to know how to be inclusive so they comply with equality and diversity laws. What is a disability awareness course? A disability awareness course is a training program designed to educate individuals on the various types of disabilities, the challenges faced by people with disabilities, and the importance of inclusivity and accessibility. The course aims to increase understanding and sensitivity towards people with disabilities and to promote a more inclusive and diverse society. Topics covered in the course may include disability etiquette, laws and policies related to disability, and ways to promote accessibility and inclusion in the workplace, community, and beyond. The ultimate goal of a disability awareness course is to create a more informed, accepting, and supportive society for individuals with disabilities. What are the learning outcomes for Disability Awareness course? After completing the course you will be able to describe: The prevalence of disability and the importance of disability awareness. UK laws that relate to disability. The essential characteristics of an inclusive workplace. Appropriate and respectful language relating to disability. A range of actions that will make communications accessible. Introduction to Disability Awareness The first topic explores common myths about disability. It explores different models of disability and outlines the impact of microaggressions and unconscious bias. Disability Statistics The second topic provides facts and figures about disability and attitudes to disability in the UK. Disability and UK laws The third topic outlines the Equality Act and what this means for disabled people and for organisations. It also describes other laws and policies that are relevant to disability including the Human Rights Act, the UN Convention on Disability Rights and the Public Sector Equality Duty. Being an inclusive company Topic 4 explores reasons why an organisation should be inclusive when it comes to disability. It describes the disability employment gap and identifies some sound business reasons for inclusion. It also identifies actions that an organisation can take to be more inclusive in staff selection, interviewing and induction. Language The fifth topic outlines the importance of language about disability. It identifies ways that language can be harmful, even when well-intentioned. The topic also provides general guidelines for respectful language, and advice about specific disabilities. Accessibility The final topic explains why it is important to make your products and services easy to use by everyone. It identifies actions that make your services easier to use and then shows how you can improve emails, presentations and documents.