This course has a simple objective: to help gain appointments with potential clients. In most consultative selling situations clients won't commit to purchases over the telephone. This means setting up a meeting to discuss the options with them face-to-face. But getting 'face time' can be tricky. This practical workshop can help. Participants will acquire essential tools, skills and methods; discuss specific organisational issues; and identify areas for improvement. They will discover how to: Increase their effectiveness through proper preparation Construct attention-grabbing opening statements Help potential clients feel comfortable agreeing to a meeting Develop tactics for responding to difficult excuses and objections Stress the benefits of a face-to-face consultation Develop and enhance their questioning and listening skills Prevent customers cancelling booked appointments 1 Introduction to appointment setting Key trends that have changed the way people buy today - and will buy tomorrow Why many sales people avoid picking up the phone The difference that makes a difference - what makes a good appointment-maker? 2 Before you pick up the telephone It all starts with a plan... Who and what to focus our attention How much research should we undertake and why? Setting primary and secondary objectives 3 Making your approach Key considerations Every call is an opportunity - creating a positive mind-set Using a structured approach Using partnership language 4 Gaining an insight into the customer's needs How to quickly 'tune in' to your customers, so that you can serve them more easily Developing speech patterns that put customers at their ease Using effective questioning and listening skills Finding and building pain points 5 Dealing with excuses and objections Pre-empting potential excuses Developing techniques for responding to client objections Keeping the door open for future contact 6 Securing the appointment Selling the benefits of a consultancy meeting Techniques for avoiding cancelled appointments Gaining commitment 7 Action plans Course summary and presentation of action plans
The 2-hour Baby & Child First Aid class covers CPR, Choking, Bumps, Burns, Breaks, Bleeding, Febrile Seizures and Meningitis & Sepsis Awareness and will give everyone who attends the peace of mind they deserve.
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Description: Microsoft created the most powerful presentation for presenting visual and graphical items, the Microsoft PowerPoint 2010. This program helps in creating from simple presentation, developing an animated presentation with audio, and even creating handouts. Through this course, you will know from the basic, intermediate, and advanced features of the PowerPoint software that you can use it. These tasks and features are beneficial for your career for any type of activity you could think of.In this course you will learn the necessary skills, knowledge and information of Microsoft PowerPoint. Who is the course for? Professionals who want to learn about Microsoft PowerPoint 2010 functions and tools People who have an interest in knowing all the Microsoft PowerPoint 2010 features. Entry Requirement: This course is available to all learners, of all academic backgrounds. However, an education and experience in accounting is an advantage. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 3 Diploma in Microsoft PowerPoint 2010 is a useful qualification to possess and would be beneficial for any type of professions or career from any type of industry you are in such as: Admin Assistant PA Secretary Administrator Office Manager. Microsoft PowerPoint 2010 for Beginners Module One - Getting Started 01:00:00 Module Two - Opening and Closing PowerPoint 00:30:00 Module Three - Working with Presentations 00:30:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 00:30:00 Module Six - Formatting Text 00:30:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 00:30:00 Module Nine - Customizing Slide Elements 01:00:00 Module Ten - Setting Up Your Slide Show 00:30:00 Module Eleven - Showtime 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities-Microsoft PowerPoint 2010 for Beginners 00:00:00 Microsoft PowerPoint 2010 Intermediate Level Module One - Getting Started 00:30:00 Module Two - Working with the PowerPoint Environment 01:00:00 Module Three - Working with Presentations 01:00:00 Module Four - Formatting Presentations 01:00:00 Module Five - Formatting Text Boxes 01:00:00 Module Six - Creating a Photo Album 01:00:00 Module Seven - Working with Graphical Elements 01:00:00 Module Eight - Working with Audio and Video Content 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Collaborating on Presentations 01:00:00 Module Eleven - Delivering Presentations 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint 2010 Intermediate Level 00:00:00 Microsoft PowerPoint 2010 Advanced Level Module One - Getting Started 00:30:00 Module Two - Adding Pictures 01:00:00 Module Three - Working with Text Boxes 01:00:00 Module Four - Adding SmartArt 01:00:00 Module Five - Adding Tables 01:00:00 Module Six - Inserting Advanced Objects 01:00:00 Module Seven - Advanced Drawing Tasks 01:00:00 Module Eight - PowerPoint's Research Tools 01:00:00 Module Nine - Creating Notes and Handouts 01:00:00 Module Ten - Using Slide Masters 01:00:00 Module Eleven - Advanced Presentation Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint 2010 Advanced Level 00:00:00 Mock Exam Mock Exam- Level 3 Diploma in Microsoft PowerPoint 2010 00:30:00 Final Exam Final Exam- Level 3 Diploma in Microsoft PowerPoint 2010 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
This is a comprehensive course on the role emotions play in developing your ability to cope with stress and pressure. In this course, we will explore the role of emotions in management, how and why they contain vital bits of information that can help you manage stress more effectively. You will be able to identify what can help you and what can hinder you in your daily routines. An understanding of the moods, environments and situations that impact upon your performance, for better or worse, helps you to develop strategies to cope.
Python for Data Science and Machine Learning Bootcamp online course is suitable for anyone interested in learning Python for data science and machine learning. It is especially ideal for aspiring data scientists and professionals seeking to enhance their data analysis skills.
Our extremely popular Introduction to Astronomy Course presents a fascinating collection of facts and information, which will enhance anyone's appreciation of the night sky and the cosmos itself. Learn to identify and observe many visible attractions beyond the atmosphere and appreciate the rich history of Stargazing. This expertly written guide will delight and enthral everybody from amateur Astronomers to fans of cutting-edge exploration and science. You will be coached on how to obtain the best equipment for watching the Moon or observing Venus, alongside an overview of 'visitors' like Meteorites and Comets. As well as examining phenomena like Black Holes and distant Galaxies, the tutorial will also delve into theoretical studies of Dark Matter and the Multiverse. Each online module provides a captivating insight into Astronomy and Outer Space, even going as far as considering the end of the Universe. The Introduction to Astronomy Course provides an exceptional and fun way to swiftly gain a comprehension of Space Exploration in all its forms. Whether you are an amateur or a professional stargazer, the interactive exercises, and a wide range of subjects will appeal to you. The visual and audio techniques will make learning about the sky at night a real pleasure. Enrol now and start watching the skies. Why choose this Introduction to Astronomy Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional charge of 9.99 and PDF Certificate at 4.99. Who is this course for? This course is aimed at any individual who has a keen interest in Space Exploration or amateur Astronomy. The wide range of covered subjects in 12 modules will ensure that interest is maintained across the whole curriculum. Career Path The training offered by the Introduction to Astronomy Course will be of benefit to any individual wishing to learn more about this hobby or profession, as well as other facts and history about Space Exploration. Therefore, it will significantly enhance the careers or roles of: Amateur or Professional Astronomists Astronomy Examiner or Teacher Science/Astronomy Enthusiasts Research Associate or Assistants Astrophysicist or Science Professionals Science Fiction Enthusiasts Course Content Introduction to Astronomy Module 1: 'Night Sky' - Basics of Astronomy 00:32:00 Module 2: 'Stargazing' 00:55:00 Module 3: 'The Moon' 00:21:00 Module 4: 'The Planets' 00:55:00 Module 5: 'Meteors and Meteorites' 00:15:00 Module 6: 'Asteroids' 00:17:00 Module 7: 'Comets' 00:15:00 Module 8: 'Stars and the Zodiac' 00:27:00 Module 9: ' Galaxy, the Milky Way & Black Holes' 00:22:00 Module 10: 'The Big Bang & Extraterrestrial Life Forms' 00:23:00 Module 11: ' Dark Matter, Dark Energy, and the Multiverse ' 00:12:00 Module 12: ' How the Universe Might End ' 00:12:00 Mock Exam Mock Exam - Introduction To Astronomy 00:20:00 Final Exam Final Exam- Introduction to Astronomy 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.