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Getting Started The CMI Level 5 Certificate in Professional Consulting is designed for practising and aspiring Professional Consultants wishing to develop key skills in professional consulting, such as planning and managing consultancy interventions, client relationships, communication and problem-solving tools and techniques. This CMI Level 5 Certificate in Professional Consulting qualification has been developed in cooperation with the Institute of Consulting. It's a shorter course than the CMI Level 5 Diploma, allowing you to develop the most important skills and competencies required to become a consultant. We have a range of modules available for this CMI Level 5 Certificate in Professional Consulting course, and you can select the modules depending on your career goals and progression. Key Benefits For learners Build strategic skills with consulting, such as organisational structure and culture Develop your skills in one specific area of consulting, such as consultancy interventions, communication, client relationships or problem-solving tools and techniques Attain a good understanding of consulting essentials Focuses on the nature of consulting, personal development and effective communication Develop group dynamics Facilitating core skills Organisation Communicating core strategies for consulting Gives more comprehensive knowledge of the role of a Professional Consultant while focusing on the specific consulting subjects appropriate to the role of a Professional Consultant Gives you the skills and competencies needed to become a consultant Key Highlights Want to get noticed and develop yourself into a successful Professional Consultant? The CMI Level 5 Professional Consulting offered by the School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 5 Professional Consulting can open many career pathways including, but not limited to: Management Consultant, with an estimated salary of £55,343 per annum Consultant, with an estimated salary of £46,317 per annum Professional Consultant with an estimated salary of £50,205 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 10 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 2500 to 3000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements The CMI Level 5 Certificate Professional Consulting is aimed at practising and aspiring Professional Consultants wishing to develop key skills and knowledge to succeed and progress in professional consulting. To be eligible for this course, you must: Be 19 years of age and over Have some work experience as a consultant in any sector or similar job role Possess the ability to complete the Level 5 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression IC and CMI recommend progression once completing the Professional Consulting qualifications would be to progress onto: CMI Level 5 Diploma in Professional Consulting CMI Level 6 Qualifications in Management and Leadership (RQF) CMI Level 7 Qualifications in Professional Consulting (RQF) Why gain a CMI Qualification? You will develop important strategic skills with consulting and have the opportunity to attain a good understanding of the essentials of consulting upon completing this course. Achieving this CMI Level 5 qualification in Professional Consulting will provide you with a significant understanding of the role of a Professional Consultant while focusing on the specific consulting subjects appropriate to the role of a Professional Consultant. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 5 Professional Consulting, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Problem solving tools and techniques for consultants Reference No : Unit 5034 Credit : 9 || TQT : 90 LEARNING OUTCOMES 1. Understand how to identify the client need. 2. Understand data collection methods and confidentiality in a consultancy intervention. 3. Be able to apply analysis tools within consultancy interventions. UNIT2- Introduction to consulting essentials Reference No : Unit 5029 Credit : 8 || TQT : 80 LEARNING OUTCOMES 1. Understand the nature of consulting. 2. Be able to prepare for professional personal development as a consultant. 3. Know how to communicate effectively with clients. UNIT3- The client relationship Reference No : Unit 5032 Credit : 8 || TQT : 80 LEARNING OUTCOMES 1. Understand the importance of the client/consultant relationship 2. Be able to develop and manage the client relationship. 3. Be able to use negotiation and influencing skills in the client/consultant relationship. UNIT4- Planning and managing consultancy interventions Reference No : Unit 5030 Credit : 8 || TQT : 80 LEARNING OUTCOMES 1. Understand the need to adopt a structured approach to managing consultancy interventions. 2. Be able to use project management techniques in a consultancy intervention. 3. Know how to conduct a consultancy intervention. UNIT5- Communication for consultants Reference No : Unit 5033 Credit : 7 || TQT : 70 LEARNING OUTCOMES 1. Understand the importance of communication. 2. Be able to run effective meetings with clients. 3. Be able to present information, findings, conclusions and recommendations to clients. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Course Overview The history of the human species is embedded in their genes. The slightest change in the gene can lead to major changes in physical or mental disorders. Learn the principles of genes and their function from this Fundamentals of Genetics course. In this Fundamentals of Genetics course, you will learn the basic principles and structures of genes. You will be familiarized with different genetic disorders and their symptoms. You'll also learn how to perform counselling. This course will strengthen your understanding of genetics and provide you with the skills you need to pursue your career in genetics. The bite-sized interactive lessons of this Fundamentals of Genetics course will teach you the topics with ease and in an enjoyable way. This course doesn't need any prior knowledge, you can learn from this course despite your different educational background. Learning Outcomes Familiarize with the fundamental concept of genetics Learn about genetics and genomics Know about different genetic disorders Understand how to perform genetic counselling Know about different applications of genetics knowledge Be able to determine different types of genetic disorders Familiarize with the treatments for genetic disorders Who is this course for? This comprehensive Fundamentals of Genetics is ideal for those who want to understand the principles of genetics. This course will give you a clear understanding of the basic principles of genetics from scratch. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Fundamentals of Genetics is a useful qualification to possess and would be beneficial for any related profession or industry such as: Genetic Engineers Senior Consultants Analysts Medical Coders Researchers Specialists Research Assistants Application Scientists Module 1- Fundamental Concepts of Genetics Fundamental Concepts of Genetics 00:12:00 Module 2- Genetics and Genomics Genetics and Genomics 00:11:00 Module 3- Genetic Disorders Genetic Disorders 00:18:00 Module 4- Genetic Counselling Genetic Counselling 00:12:00 Module 5- Application of Genetics Knowledge Application of Genetics Knowledge 00:16:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Learn the skills you need to launch a lucrative career in real estate development! This course will teach you everything you need to know about identifying and assessing development opportunities, developing and managing project plans, negotiating contracts and managing finances, and liaising with stakeholders. By the end of this course, you will be equipped with the skills and knowledge you need to start your own real estate development business or land a high-paying job in the industry. Why would you choose the Real Estate & Property Development course from Compliance Central: Lifetime access to Real Estate & Property Development course materials Full tutor support is available from Monday to Friday with the Real Estate & Property Development course Learn Real Estate & Property Development skills at your own pace from the comfort of your home Gain a complete understanding of Real Estate & Property Development course Accessible, informative Real Estate & Property Development learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Real Estate & Property Development bundle Study Real Estate & Property Development in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Real Estate & Property Development Course Improve your chance of gaining in demand skills and better earning potential by completing the Real Estate & Property Development Real Estate & Property Development Curriculum Breakdown of the Real Estate & Property Development Course Real Estate Module 01: Estate Agent: An Introduction Module 02: Different Types of Estate Agents Module 03: Getting Started on the Job Module 04: Listing Property Finding the Sellers Module 05: Valuation Process Module 06: Negotiating as an Estate Agent Module 07: Selling Property - Finding the Buyers Module 08: Letting Property Module 09: Technology for Estate Agents Module 10: Regulation of Estate Agents Property Development Module 01: Introduction to Property Development Module 02: Different Type of Property Module 03: Property Research Module 04: Property and the Law Module 05: Different Method of Finance Option Module 06: Building Regulation Module 07: The Planning Process Module 08: Project Management Module 09: Marketing Your Property CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Real Estate & Property Development course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Real Estate & Property Development. It is also great for professionals who are already working in Real Estate & Property Development and want to get promoted at work. Requirements To enrol in this Real Estate & Property Development course, all you need is a basic understanding of the English Language and an internet connection. Career path The Real Estate & Property Development course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Real Estate & Property Development. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Explore "International Security in a Changing World" through live online learning. Join expert-led sessions to understand global security dynamics, emerging threats, and strategic solutions in an interactive, real-time format. Enroll now to stay informed and engaged.

Overview With our exclusive UK Law Complete Bundle Course, you can learn how to support legal executives while also increasing attorney efficiency. This step-by-step training prepares you to handle a variety of legal tasks while cultivating strong reasoning for optimal solutions.Gain in-depth knowledge of legal practices, including recruitment, disciplinary procedures, parental rights, and pension plans. Master proofreading legal documents and resolving workplace conflicts with analytical knowledge.Join us now for a transformative journey into every aspect of UK law, preparing you for a successful legal career. Improve your skills and navigate the legal landscape with confidence! How will I get my certificate? Upon successful completion of the UK Law Complete Bundle Course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is this course for? There is no experience or previous qualifications required for enrolment in this UK Law Complete Bundle Course. It is available to all students, of all academic backgrounds. Requirements Our UK Law Complete Bundle Course is fully compatible with PC's, Mac's, laptops, tablets, and smartphones. This course has been designed to be fully compatible to tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course; it can be studied at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors, such as : Legal Secretary - £20-35K/year, admin support. Paralegal - £25-40K/year, research, drafting. Legal Executive - £30-50K/year, specialised tasks. HR Manager (Legal) - £40-70K/year, recruitment, compliance. Corporate Lawyer - £50-100K+/year, business legal advice. Unlock possibilities with our UK Law Complete Bundle Course! Course Curriculum 24 sections • 23 lectures • 09:10:00 total length •Basics of Employment Law: 00:24:00 •Legal Recruitment Process: 00:40:00 •Employment Contracts: 00:21:00 •Employee Handbook: 00:20:00 •Disciplinary Procedure: 00:21:00 •National Minimum Wage & National Living Wage: 00:33:00 •Parental Rights, Sick Pay, & Pension Scheme: 00:44:00 •Discrimination in the Workplace: 00:49:00 •Health & Safety at Work: 00:15:00 •Dismissal, Grievances and Employment Tribunals: 00:33:00 •Module 11: Workplace Monitoring & Data Protection: 00:15:00 •GDPR Basics: 00:19:00 •GDPR Explained: 00:15:00 •Lawful Basis for Preparation: 00:26:00 •Rights and Breaches: 00:22:00 •Responsibilities and Obligations: 00:26:00 •The Property Law and Practice: 00:23:00 •Ownership and Possession of the Property: 00:27:00 •Co-Ownership in Property: 00:20:00 •Property Taxation on Capital Gains: 00:16:00 •VAT on Property Taxation: 00:11:00 •Property Taxation Tips for Accountants and Lawyers: 00:16:00 •Changes in the UK Property Market: 00:14:00

Course overview Start your weight loss journey with carb cycling! This Carb Cycling Weight Losing Course will guide you every step of the way to get the most out of a carb cycling diet. Through this Carb Cycling Weight Losing program, you will get a glimpse of what a carb cycling diet is, how it helps with weight loss, and how to do it. You will learn the types of carb cycling and identify which food you should take in the process. You will also discover the numerous health benefits of carb cycling and determine the difference between good and bad carbs. Then, armed with the proper knowledge from our program, you will be able to design excellent carb cycling meals for your clients based on their requirements. Learning outcomes Discover the science of carb cycling Understand the benefits of carb cycling Determine how carb cycling helps in weight loss Learn about the additional benefits of carb cycling Familiarize yourself with the types of carb cycling Learn to pick the best foods for carb cycling Be able to make excellent meal plans for yourself and your clients Who Is This Course For? This Carb Cycling Weight Losing Course is exclusively designed for anyone looking to lose weight on carb cycling. This course is also beneficial for professionals who wish to build weight loss meal plans for their clients. The skills gained from this training will provide tremendous career advancement opportunities.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Carb Cycling Weight Losing Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Dietician Nutrition Consultant Research Nutritionist Food Safety Auditor Nutrition Educator Module 01: Introduction Introduction 00:02:00 Benefits Of Carb Cycling 00:09:00 What Does Carb Cycling Involve 00:04:00 Module 02: HOW Carb Cycling Works & Benefits What A Carb cycling Diet Looks Like 00:08:00 How Carb Cycling Helps Weight Loss 00:03:00 Additional Benefits Of Carb Cycling 00:02:00 What You Need To Remember About Carb Cycling 00:05:00 Module 03: More On Carb Cycling & Getting Started Types of Carb Cycling 00:03:00 Which Foods For Carb Cycling 00:07:00 Sample Carb Cycling Programs 00:09:00 Getting Started With Carb Cycling 00:06:00 Module 04: Conclusion Conclusion 00:02:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you looking to begin your professional career or want to develop more advanced skills in digital skills? Then this essential digital skills level 1 course will set you up with a solid foundation to become confident in digital skills and help you to develop your expertise in essential digital skills. This comprehensive essential digital skills level 1 qualification is the perfect way to kickstart your career in the field of digital skills. This essential digital skills level 1 qualification will give you a competitive advantage in your career, making you stand out from all other applicants and employees. The essential digital skills level 1 qualification will set you up with the appropriate qualification needed for the job and is ideal for both beginners and those who are currently working. This Essential Digital Skills Level 1 Course is regulated by Ofqual and accredited by Pearson Edexcel, making it a nationally recognised qualification that will enhance your CV, helping you stand out from the rest of the candidates. Upon successful completion of this Essential Digital Skills Level 1 Course, you will be prepared and qualified to attend the official exam and gain a certificate that accredits you as having all the essential skills and credentials an educational institute or company requires in terms of admission or appointment. Tutor Support: Get extraordinary 1 to 1 Live Tutor Support by Zoom for 2 hours. Our tutor will help to overcome learning obstacles. Improves your academic performance, one-on-one attention, Improves self-esteem and confidence. Course Highlights Course Type: Self-Paced Online Learning Total Qualification Time: 50 hours Guided Learning: 45 hours Accreditation: Pearson Edexcel Qualification: Nationally Recognised Qualification Study Materials: High-Quality E-Learning Study Materials Access: 1 Year Access Certificate: Certificate upon completion of official exam (hard copy) Tutor Support: Paid Tutor Support Customer Support: 24/7 live chat available How This Course Will Work For You? Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Develop underpinning knowledge and fill skill gaps identified Progress Check: Assesses progress at the end of the module You will get useful resources that are designed to improve your essential skills, knowledge and understanding of maths required to sit your essential digital skills exams. The Department of Education (DfE) has developed new standards for digital skills that all adults in England are entitled to. These qualifications are available at Entry and Level 1 and consist of five skills statements: Using Devices and Handling Information Creating and Editing Communicating Transacting Being Safe and Responsible Online The Essential Digital Skills Level 1 Course are based on Department for Education (DfE) approved subject content, Nationally Recognised Qualifications and are regulated by Ofqual. Our online learning portal is fully compatible with desktop, tablet and mobile devices and can be accessed from anywhere. Essential Digital Skills Level 1 Qualification Purpose and Outcomes Pearson Level 1 in Essential Digital Skills is for learners who want to develop understanding and skills in digital. The qualification gives learners the opportunity to: demonstrate the ability to develop manage and configure devices apply knowledge and these skills to organise, share and manage files become vigilant of online threats achieve a foundation for further study at Level 2. Who is this Essential Digital Skills Level 1 Course for? This comprehensive Essential Digital Skills Level 1 Course is suitable for: Anyone looking to improve their job prospects People of all ages and academic background Anyone aspiring to accelerate their career in this sector and want to gain in-depth knowledge of essential digital skills Entry Requirement No prior knowledge, understanding, skills or qualifications are required before learners register for this qualification. About Official Exam, Assessments & Certification Upon successful completion of this Essential Digital Skills Level 1 Course when you will be ready for the official exam there is an additional registration fee of £105 to book the official exam. Assessment structure Learners will need to meet the requirements outlined below before the qualification can be awarded. Pearson Level 1 in Essential Digital Skills consists of two externally set and internally marked assessments. They are available as on-demand assessments. Task-based Assessment Exam duration: 1 hour 45 minutes Total Marks: 36 Passing Percentage: 81% Question Paper  Exam duration: 19 minutes Total Marks: 8 Passing Percentage: 19% Content areas Using Devices and Handling Information Creating and Editing Communicating Transacting Being Safe and Responsible Online Why You Should Buy this Course from Lead Academy? Incredible Support You can access the following support upon enrollment into this comprehensive Essential Digital Skills Level 1 Course: Customer support: We persistently make sure that our customers are having a comfortable experience while on this course and that is why we have active customer support 24/7 that you can access through email. Tutor support: We have an array of expert and experienced tutors that you can easily access with an additional cost of £25 per hour if you face any problem while absorbing the learning materials of this course. We Are Unbeaten by Price & Quality When it comes to providing the best experience in respect to the value you are paying, we are unbeaten by price. If you are unsatisfied with the merit of this course, you can opt for our money-back guarantee option within 14 days of purchasing If your course costs above £50, you can access our instalment option that permits you to pay your course fees with 3 instalments. Course Curriculum Instruction Login Instruction For the Functional Skills Course Using Devices Finding and Evaluating Information Managing and Storing Information Identifying and Solving Technical Problems Developing Digital Skills Creating and Editing Documents Creating and Editing Digital Media Processing Numerical Data Communicating and Sharing Managing Traceable Online Activities Using Online Services Buying Securely Online Protecting Privacy Protecting Data Being Responsible Online Digital Wellbeing Recognised Accreditation This Essential Digital Skills Level 1 Course has been accredited by Pearson Edexcel and regulated by Ofqual. It is based on the Department for Education (DfE) and is a nationally recognised qualification that will shape your abilities to fit into any sector you apply to. About Pearson Edexcel and Essential Digital Skills Level 1 Course Pearson Edexcel is an academic and general qualification that is designed to advance and enhance learners' skills while developing knowledge. Edexcel's qualifications help learners either progress to higher education or progress directly into employment. They are grounded in the quality and traditions of the British education system and made them relevant and easily accessible for today's UK and international learners. Certificate of Achievement You will be rewarded with an Ofqual Regulated Pearson Level 1 in Essential Digital Skills upon successful completion of this Essential Digital Skills Level 1 Course. A certified hard copy of this qualification will be posted at your given address that is accepted by employers and universities across the globe. You can flaunt this qualification in your CV which will give you a competitive advantage over others in case of securing a job. FAQs Is Functional Skill a GCSE? Functional Skills is considered to be a GCSE equivalent qualification.Functional Skills Level 1 is not equivalent to GCSE on the grounds that it is equivalent to GCSE grades 1 to 3 (D to G in the old GCSE grading system ) which makes it under-qualified to meet the university requirements for admission. But Functional Skills at Level 2 is equivalent to a GCSE grade 4 or C. What is the difference between functional skills and GCSE? Functional Skills are not identical to GCSE. GCSE is a conventional route to acquiring academic qualification that equips students with advanced skills that are required to shape the foundations of your career as a professional. Whereas, Functional Skills is a more practical route that equips students with the values and skills that are required to function in everyday life. Both GCSE and Functional Skills have their own value and merits and both pave a way for students to upskill and succeed in their desired career. Do universities accept Functional Skills? Most of the universities are now accepting Functional Skills as a GCSE equivalent qualification, however, entry requirements may vary according to university rules and guidelines. A Level 2 Functional Skills qualification will enable you to apply for an Access course, which is a foundation course completed at university. Do employers accept Functional Skills qualification? A research conducted by the Education and Training Foundation discovered that 47% of larger employers know about Functional Skills and 87% of them value these courses for their approach to applied skills, flexible assessment and problem solving. Functional Skills are now highly valued and accepted by all the employers in the UK and globally as an equivalent to GCSE that certifies that students are able to apply skills under different contexts, solve problems, and prepare them to work independently. What Level is Functional Skills Level 1? Functional Skills Level 1 is equivalent to a GCSE English grade 1 to 3 (D to G). It's an alternative qualification to GCSE for learners who learn better with practical, real-life examples. What Level is Functional Skills Level 2? Functional Skills at Level 2 is equivalent to a GCSE grade 4 or C What is Pearson Edexcel Functional Skills? Pearson Edexcel is an academic and general qualification that is designed to advance learners' skills while developing knowledge. Edexcel's qualifications help learners either progress to higher education or go directly into employment. Pearson Functional Skills are qualifications in English, Mathematics and ICT that are available from Entry 1 to Level 2. Suitable for learners of all ages, they're also an accepted part of all Apprenticeship standards and frameworks and an alternative to GCSE in the UK. How long does a Functional Skills Courses Take? The time required to complete Functional Skills courses would depend on the time a learner allocates in studying and also on the course provider. Usually, it does not take more than a few weeks to complete the Functional Skills courses. At Lead Academy, you can complete the course within 4-12 weeks on average; however, we have had learners who completed the course very quickly. If a learner needs more time than the given time for the course, he/she can commence a self-paced online learning method with an access of 1 year. Can I take the Functional Skills exam online? Yes, you can take the Functional Skills exam online. You just need to have a stable internet connection and a webcam so that an invigilator can monitor you throughout. Lead Academy offers an online Functional Skills exam for every subject. Upon registering your exam with us, you can receive access to our dedicated tutor support and guidance whenever you require to overcome any doubts regarding the relevant subject. How can I take preparation for the Functional Skills Exam? You can purchase the course concerning the relevant subject from the wide range of courses available in Lead Academy. These courses will equip you with adequate skills and knowledge that is required to face the functional skills exam. You can also access our tutor support to overcome any doubts that arise while taking the course.

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Land Surveying & Property Management will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Land Surveying & Property Management will help you keep ahead of the pack. The Land Surveying & Property Management incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Land Surveying & Property Management will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Land Surveying & Property Management, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Land Surveying & Property Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Land Surveying & Property Management Bundle Consists of the following Premium courses: Course 01: Land Surveying Course 02: Building Surveying and Construction Management Diploma Course 03: Construction Industry Scheme (CIS) Course 04: Property Law and Legislation Course 05: Property Development Diploma Course 06: Property & Estate Agent Course 07: Social Housing and Tenant Management Level 2 Course 08: AutoCAD VBA Programming - Beginner course Course 09: Budgeting and Forecasting Course 10: Environmental Health Course 11: Decision Making and Critical Thinking So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Bundle Course 01: Land Surveying Introduction Basics Instrumentation Methods and Techniques Topographic Surveying and Mapping Boundary Surveying Surveying Health and Safety Course 02: Building Surveying and Construction Management Diploma Construction Cost Estimation Building Surveyor Training Course 03: Construction Industry Scheme (CIS) Module 01: Construction Industry Scheme (CIS) Module 02: Coverage of the Scheme Module 03: Contractors and Registration for the Scheme Module 04: Verification Process Module 05: The CIS Returns Course 04: Property Law and Legislation Module 01: Introduction to Property Law Module 02: Land Law Principles- Rights and Interests Module 03: Registered and Unregistered Land Module 04: Ownership and Possession of the Property Module 05: Co-Ownership in Property Course 05: Property Development Diploma Module 01: Introduction to Property Development Module 02: Different Types of Property Module 03: Property Research Module 04: Property and the Law Module 05: Different Methods of Finance Option Course 06: Property & Estate Agent Module 01 - Estate Agent: An Introduction Module 02 - Different Types of Estate Agents Module 03 - Getting Started on the Job Module 04 - Listing Property: Finding the Sellers Module 05 - Valuation Process Course 07: Social Housing and Tenant Management Level 2 Introduction to Social Housing Tenant Selection and Tenant Management Managing Rental Income and Arrears Maintenance, Safety, and Security of Social Housing Resident Involvement in Social Housing Dealing with Anti-Social Behaviours Career Prospects of Social Housing Manager Course 08: AutoCAD VBA Programming - Beginner course Unit 01: Introduction Unit 02: VBA Integrated Development Environment (IDE) Unit 03: Understanding AutoCAD Object Model in VBA Unit 04: Using Variables in VBA Unit 05: User Forms and Controls Course 09: Budgeting and Forecasting Unit-1. Introduction Unit-2. Detail Budget Requirement Unit-3. Process of Making Budget Course 10: Environmental Health Module 01: Intro to Environmental Health Module 02: Waste, Pollution and Pollutants Module 03: Environment, Pollution, Climate Change and Health Module 04: Recovering Resources and Managing Waste Module 05: Food Waste Course 11: Decision Making and Critical Thinking Module 01: Introduction to Critical Thinking Module 02: Critical Thinking and the Judgment of Claims Module 03: Benefits and Barriers of Critical Thinking Module 04: Importance of Critical Thinking Module 05: Recognising a Critical Thinker CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Land Surveying & Property Management bundle. Requirements This Land Surveying & Property Management course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Land Surveying) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Multitudes Of Mammals: Choose Your Pet Course is one of our best selling and most popular course. The Multitudes Of Mammals: Choose Your Pet Course is organised into 1 module and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 3 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Course Content Multitudes Of Mammals: Choose Your Pet Small Mammal Basics 00:30:00 Research The Type Of Small Mammal You Want 00:30:00 Determine The Pet Which Will Be The Best Fit To Your Family 00:30:00 Consider Other Pets In The House 00:30:00 Consider Your Budget And Resources 00:30:00 The Dangers Of Choosing The Wrong Small Mammal 00:15:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Multitudes Of Mammals: Choose Your Pet 00:20:00 Final Exam Final Exam- Multitudes Of Mammals: Choose Your Pet 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Getting Started The CMI Level 3 Certificate in Coaching and Mentoring is aimed at supervisors and first-line managers. This course is designed to help managers improve their communication and mentoring skills, performance in coaching and mentoring roles, and efficiency. Achieving the renowned CMI Level 3 qualification in coaching and mentoring will enable you to develop coaching and mentoring skills and techniques for individuals and teams, alongside working to achieve organisational objectives. This Level 3 Coaching and Mentoring certificate course is shorter than the Diploma. It introduces you to organisational culture, values and behaviour while developing your skills in managing team dynamics, equality, and diversity. Key Benefits For Learners Introduce you to the principles, skills and impact of coaching and mentoring Establishing key coaching and mentoring relationships and skills Support the development of individuals and teams Developing your skills in managing team dynamics, equality and diversity For Organisations Ensuring teams can meet organisational objectives Broader knowledge of operational processes and evaluation techniques Introduces organisational culture, values and behaviour Key Highlights Are you a supervisor or first-line manager and want to support the development of coaching and mentoring skills and techniques of individuals and teams? The CMI Level 3 Coaching and Mentoring offered by School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 3 Coaching and Mentoring can open many career pathways including, but not limited to: Training Manager, with an estimated average salary of £31,613 per annum Training & Development Manager, with an estimated average salary of £36,885 per annum Independent Coach or Mentor with an estimated average salary of £28,000 per annum Corporate Coach or Mentor with an estimated average salary of £38,950 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 10 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 2000 to 2500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements The Level 3 Certificate in Coaching and Mentoring is designed for practising and aspiring supervisors and first-line managers. To be eligible for this course, you must: Be 18 years of age and over Possess the ability to complete the Level 3 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression CMI would recommend the below qualifications as a possible progression route, once complete the Coaching and Mentoring qualifications: CMI Level 3 Qualifications in First Line Management CMI Level 5 in Management Coaching and Mentoring Why gain a CMI Qualification? Achieving this CMI Level 3 Certificate in Coaching and Mentoring qualification will introduce you to the principles, skills and impact of coaching and mentoring and help you establish key coaching and mentoring relationships and skills. You will develop your skills in managing team dynamics, equality, and diversity, and you will have the opportunity to attain a good understanding of the essentials of coaching and mentoring upon completing this course. Once you complete this certificate course, you can progress to the diploma course in CMI Level 3 Coaching and Mentoring or Level 5 Professional Coaching or Mentoring. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 3 Coaching and Mentoring course, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete any combination of units to a minimum of 13 credits. The minimum Total Qualification Time is 130 hours, including 50 Guided Learning Hours. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles, skills and impact of coaching and mentoring Reference No : Unit 3011V1 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the principles of coaching and mentoring. 2. Understand the skills required of a coach. 3. Understand the skills required of a mentor. UNIT2- Coaching and mentoring for individual and team needs Reference No : Unit 3012V1 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the impact on the individual and team needs of the coaching process. 2. Understand the impact on the individual and team needs of the mentoring process. 3. Understand the individual and team knowledge, skills or behaviours. UNIT3- Managing the coaching and mentoring relationships Reference No : Unit 3013V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the coaching and mentoring relationships. 2. Understand the goals of the coaching and mentoring relationship. 3. Understand possible barriers to the coaching process. UNIT4- Coaching and mentoring processes Reference No : Unit 3014V1 Credit : 7 || TQT : 70 LEARNING OUTCOMES 1. Understand the implementation of the coaching process. 2. Understand the implementation of the mentoring process. 3. Understand the reviewing of progress and provision of feedback. UNIT5- Completing the coaching and mentoring process Reference No : Unit 3015V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the skills of concluding the coaching process. 2. Understand the skills of concluding the mentoring process. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.