43414 RES courses

Level 2 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Level 3 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Level 3 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Dealing With Difficult People Training Course Overview The "Dealing With Difficult People Training Course" equips learners with the essential skills to manage challenging interactions effectively. This course focuses on understanding the root causes of difficult behaviours, improving communication strategies, and applying techniques to maintain professionalism. Learners will gain valuable insight into handling conflicts, reducing stress, and fostering positive relationships in both personal and professional settings. The course is designed to enhance interpersonal skills, build resilience, and provide practical tools for managing difficult individuals in various environments. Course Description This course delves into essential strategies for managing difficult people and challenging interactions. Topics covered include understanding the psychology of difficult behaviour, mastering communication techniques, and building effective coping mechanisms for stress. Learners will explore practical tips for improving relationships, solving problems, and applying conflict-resolution strategies in real-life situations. The course also includes a bonus video focusing on managing emotions and anger, providing additional insight into emotional intelligence. By the end, learners will have developed a comprehensive toolkit for managing difficult people in various contexts, from the workplace to personal life. Dealing With Difficult People Training Course Curriculum Module 01: Difficult Promo Module 02: Fundamentals Module 03: Foundational Tips and Tools Module 04: Difficult People – Relationships Module 05: Difficult People – Solutions Module 06: Problem-Solving Module 07: Final Notes and Tips Module 08: Bonus Video – Dealing With Emotions & Anger (See full curriculum) Who is this course for? Individuals seeking to improve their interpersonal communication skills. Professionals aiming to manage challenging behaviours in the workplace. Beginners with an interest in conflict resolution or psychology. Anyone looking to enhance their emotional intelligence and resilience. Career Path Human Resources Specialist Customer Service Manager Conflict Resolution Specialist Team Leader/Manager Counselling and Therapy Roles Customer Support Representative

Corporate Process & Maintenance Course Overview: The "Corporate Process & Maintenance" course provides a comprehensive understanding of core administrative and operational processes within a corporate environment. It covers essential tasks such as managing priorities, maintaining office resources, and effectively communicating expectations. Learners will develop the skills necessary to initiate and complete tasks efficiently while managing administrative responsibilities. The course is designed to enhance organisational abilities and foster professional growth, making it valuable for anyone aiming to streamline corporate operations and improve workplace productivity. By the end of the course, learners will be equipped with the skills to manage office processes with confidence and precision. Course Description: This course delves into key aspects of corporate maintenance and process management, focusing on improving office operations. Key topics include prioritising and completing tasks, mastering communication and expectation management, and leveraging email software for strategic purposes. Learners will explore how to maintain office resources, provide administrative services like document production, and handle meeting necessities. Throughout the course, learners will gain valuable insights into effective office management, improving both individual and organisational performance. The course is structured to facilitate a deep understanding of corporate processes and ensure learners are prepared to handle various office-related responsibilities with efficiency and clarity. Corporate Process & Maintenance Curriculum: Module 01: Responsibility For Initiating And Completing Tasks Module 02: Managing Priorities And Time Module 03: Communicating And Managing The Expectations Module 04: Strategic Approach & Use Of Email Software Module 05: Maintenance Of Office Resources Module 06: Providing Administrative Services: Document Production Module 07: Meeting Necessaries & Documents (See full curriculum) Who is this course for? Individuals seeking to develop their office management skills Professionals aiming to enhance their organisational efficiency Beginners with an interest in corporate operations Those looking to improve administrative capabilities in the workplace Career Path Office Administrator Executive Assistant Administrative Coordinator Operations Manager Office Manager

Chemical Spill Management Training Online Course Overview This Chemical Spill Management Training Online course provides comprehensive knowledge essential for understanding, preventing, and managing chemical spills safely and effectively. Learners will explore the nature of hazardous chemicals, their impact on human health, and the procedures necessary for prompt spill response and cleanup. Emphasising compliance with UK safety legislation, this course equips learners with the skills to minimise risks in various workplace environments. Upon completion, participants will be confident in recognising chemical hazards, implementing preventive measures, and managing spill incidents responsibly, enhancing workplace safety and environmental protection. Course Description This course delves into the critical aspects of chemical spill management, starting from recognising hazardous substances to detailed spill response techniques. Learners will study how chemicals affect the human body and the environment, understand the types of common hazardous substances, and examine methods to prevent spills. The curriculum covers spill containment, appropriate cleanup methods, and legal requirements specific to the UK. Additionally, learners will gain insight into hazardous waste treatment and the management of oil spills. Designed for clarity and thoroughness, the course offers a structured learning experience to develop essential skills in managing chemical spill risks, ensuring safety, regulatory compliance, and environmental stewardship. Chemical Spill Management Training Online Curriculum: Module 01: Introduction To Hazardous Chemicals Module 02: Hazardous Chemicals And The Human Body Module 03: Common Hazardous Substances Module 04: Chemical Spills Module 05: Preventing Spills Module 06: Spill Response Module 07: Spill Cleanup Module 08: Hazardous Waste Treatment And Disposal Module 09: Oil Spills Module 10: Legislations Regarding Hazardous Chemicals In The UK (See full curriculum) Who is this course for? Individuals seeking to enhance workplace safety knowledge related to chemicals. Professionals aiming to improve their emergency response capabilities in chemical management. Beginners with an interest in environmental safety and chemical hazard control. Safety officers, facility managers, and environmental compliance staff. Career Path Environmental Health and Safety Officer Chemical Safety Coordinator Compliance and Risk Management Specialist Facility Manager in Industrial or Manufacturing Sectors Environmental Consultant Emergency Response Team Member

Emergency Care Assistant - (First Aid) Course Overview: This Emergency Care Assistant - (First Aid) course provides essential knowledge and skills for those interested in responding to emergency situations. Focusing on first aid techniques, learners will be equipped to assess, manage, and treat injuries and illnesses until professional help arrives. Covering critical aspects such as CPR, secondary injuries, and illnesses, this course ensures that participants are confident and prepared to act effectively. By completing this course, learners will gain the competence to provide emergency assistance in a variety of settings, helping to save lives and mitigate harm in urgent situations. Course Description: The Emergency Care Assistant - (First Aid) course covers vital topics including the principles of first aid, how to conduct a secondary survey, and the management of common injuries and medical conditions. Learners will explore the correct methods for performing CPR, identify secondary illnesses, and understand how to address a variety of emergency medical situations. The course is designed to offer a structured and comprehensive learning experience, incorporating theoretical and practical elements to ensure learners develop the necessary skills to provide emergency care. By the end of this course, participants will be fully equipped to assess, manage, and treat injuries and illnesses effectively, contributing to improved emergency response capabilities in any situation. Emergency Care Assistant - (First Aid) Curriculum Module 01: The Aim of First Aid Module 02: The Secondary Survey Module 03: Treating Secondary Injuries Module 04: Resuscitation (CPR) Module 05: Secondary Illnesses and Conditions Module 06: Additional Secondary Illnesses and Conditions (See full curriculum) Who is this course for? Individuals seeking to gain first aid knowledge and response skills. Professionals aiming to enhance their emergency response capabilities. Beginners with an interest in healthcare or emergency services. Anyone wanting to contribute to safety and well-being in their community. Career Path: Emergency Care Assistant First Aid Trainer Healthcare Support Worker Paramedic Assistant Fire and Rescue Support Staff