Name: level 3 NVQ Diploma in Construction Contracting Operations
Price: 1100 GBP
Availability: InStock

York

Course Description:
Communication Skills are the most highly valued skills in today&rsquo;s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.
Communication Skills intensive is a cutting edge training program designed to help today&rsquo;s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.
You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It&rsquo;s never too late to work on your communication skills and by doing so improve your quality of life.
Target Audience:
There is no Eligibility Criteria for this training, anyone can attend this training
Learning Objectives:
<ul>
<li>Script yourself with clear, compelling and well-developed messages that reflect your thinking .</li>
<li>Speak with vision and a logical structure that drives home your points.</li>
<li>Answer questions confidently.</li>
<li>Develop professional relationships and networks.</li>
<li>Communicate with empathy and compassion .</li>
<li>Inspire people by appealing to their emotions.</li>
<li>Move from an informational to an inspirational and action oriented style when creating and delivering presentations.</li>
<li>Integrate effective slides into your presentations.</li>
<li>Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.</li>
</ul>
Prerequisites:
There are no prerequisites for this course.
Course Materials:
Students will receive a course manual with presentation slides and reference materials.
Examination:
There is no exam.
Technical Requirements:
For eBooks:
Internet for downloading the eBook
Laptop, tablet, Smartphone, eReader (No Kindle)
Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)
eBook download and activation instructions
Agenda:
<ul>
<li>The Science of Effective Human Communication</li>
<li>Frames of Business and Communication</li>
<li>Principles and Strategies for Effective Business Conversations</li>
<li>Art of Giving and Receiving Feedback</li>
<li>How to Listen Effectively and Accurately</li>
<li>Science of Body Language</li>
<li>How to look confident and charismatic</li>
<li>Business Presentation Skills and Strategies</li>
<li>Powerpoint Best Practices</li>
<li>Principles and Techniques for Effective Written Communication</li>
<li>How to write clear, concise and fast at the same time</li>
</ul>

Course Description:
Communication Skills are the most highly valued skills in today’s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.
Communication Skills intensive is a cutting edge training program designed to help today’s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.
You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.
Target Audience:
There is no Eligibility Criteria for this training, anyone can attend this training
Learning Objectives:
Script yourself with clear, compelling and well-developed messages that reflect your thinking .
Speak with vision and a logical structure that drives home your points.
Answer questions confidently.
Develop professional relationships and networks.
Communicate with empathy and compassion .
Inspire people by appealing to their emotions.
Move from an informational to an inspirational and action oriented style when creating and delivering presentations.
Integrate effective slides into your presentations.
Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.
Prerequisites:
There are no prerequisites for this course.
Course Materials:
Students will receive a course manual with presentation slides and reference materials.
Examination:
There is no exam.
Technical Requirements:
For eBooks:
Internet for downloading the eBook
Laptop, tablet, Smartphone, eReader (No Kindle)
Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)
eBook download and activation instructions
Agenda:
The Science of Effective Human Communication
Frames of Business and Communication
Principles and Strategies for Effective Business Conversations
Art of Giving and Receiving Feedback
How to Listen Effectively and Accurately
Science of Body Language
How to look confident and charismatic
Business Presentation Skills and Strategies
Powerpoint Best Practices
Principles and Techniques for Effective Written Communication
How to write clear, concise and fast at the same time

Mangates

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning.

For more queries, reach out to us: info@mangates.com

Communication Skills 1 Day Virtual Live Training in Wolverhampton

Standard Fee

Early Bird Fee

Communication Skills 1 Day Virtual Live Training in Plymouth

Communication Skills 1 Day Virtual Live Training in Portsmouth

Nottinghamshire

The Level 2 NVQ Diploma in Piling Operations-Piling Rig Operator qualification has been developed for achievement in a real workplace environment which means you need to be employed to undertake this qualification. This qualification enables you, the learner, to demonstrate and recognise your skills, knowledge and understanding and to demonstrate your competence in a real workplace environment so you can work as a Piling Rig Operator within the construction industry . You will be assessed against a set of performance and knowledge statements which have been derived from National Occupational Standards for your occupational area. You will be assessed by an occupationally competent and qualified assessor whose job is to work with you and help you complete your qualification. This qualification supports the learner to attain enabling, fundamental and transferable practical skills with associated underpinning knowledge. The learner will learn key practical skills and knowledge in these mandatory units:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"> -Contributing to the Piling Operation in the Workplace. -Carrying out checks and/or basic maintenance on plant or machinery in the workplace. -Operating piling rigs to construct and form in the workplace. -Slinging and hand signalling the movement of suspended loads in the workplace. -Conforming to General Health, Safety and Welfare in the Workplace. -Conforming to Productive Working Practices in the Workplace. -Moving, Handling and Storing Resources in the Workplace.</li></ul><h3 style="color: rgb(0, 43, 81); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 43, 81);">Entry Requirements</h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">There are no formal entry requirements to take this qualification. This qualification can be undertaken without any previous training or qualifications in this subject area.</div><div fr-original-style="" style="box-sizing: border-box;"> </div>

The Level 2 NVQ Diploma in Piling Operations-Piling Rig Operator qualification has been developed for achievement in a real workplace environment which means you need to be employed to undertake this qualification.

This qualification enables you, the learner, to demonstrate and recognise your skills, knowledge and understanding and to demonstrate your competence in a real workplace environment so you can work as a Piling Rig Operator within the construction industry .

You will be assessed against a set of performance and knowledge statements which have been derived from National Occupational Standards for your occupational area. You will be assessed by an occupationally competent and qualified assessor whose job is to work with you and help you complete your qualification.

This qualification supports the learner to attain enabling, fundamental and transferable practical skills with associated underpinning knowledge.

The learner will learn key practical skills and knowledge in these mandatory units:
-Contributing to the Piling Operation in the Workplace.
-Carrying out checks and/or basic maintenance on plant or machinery in the workplace.
-Operating piling rigs to construct and form in the workplace.
-Slinging and hand signalling the movement of suspended loads in the workplace.
-Conforming to General Health, Safety and Welfare in the Workplace.
-Conforming to Productive Working Practices in the Workplace.
-Moving, Handling and Storing Resources in the Workplace.
Entry Requirements
There are no formal entry requirements to take this qualification. This qualification can be undertaken without any previous training or qualifications in this subject area.



Dynamic Training and Assessments Ltd

Construction

Level 2 NVQ Diploma in Piling Rig Operations - Piling Rig Operative

General admission

The Construction Operations NVQ level 2 qualification structure below specifies the combination of units that need to be achieved for the individual to be awarded the qualification, demonstrating competence to work in the Construction and Civil Engineering Operations sectors.Mandatory Units <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Conforming to General Health, Safety and Welfare in the Workplace</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conforming to Productive Working Practices in the Workplace</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Installing, Maintaining and Removing Work Area Protection and Safety Equipment in the Workplace</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Moving, Handling and Storing Resources in the Workplace</div></li></ul>Optional Units<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Installing drainage in the workplace</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Placing and Compacting Concrete in the Workplace</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Controlling, Directing and Guiding the Operation of Plant or Machinery in the Workplace</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Cutting, drilling and shaping construction related materials in the workplace</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Erecting and Dismantling Access/Working Platforms in the Workplace</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"> Identifying and marking the location of utilities apparatus and sub-structures in the workplace</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Installing, Constructing, Maintaining, Dismantling and Removing Temporary Works in the Workplace</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Installing, Maintaining and Removing Temporary Excavation Support in the Workplace</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Laying, Placing or Applying Construction Related Materials in the Workplace</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Locating and excavating to expose buried utility services in the workplace</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"> Preparing and Mixing Concrete and Mortars in the Workplace</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Preparing and Mixing Construction Related Materials in the Workplace</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Preparing and operating forward tipping dumpers to receive, transport and discharge materials in the workplace</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Preparing and operating powered units, tools or pedestrian plant, machinery or equipment in the workplace</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"> Preparing and operating ride-on rollers to compact materials in the workplace</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;Preparing, Mixing and Distributing Concrete and Mortars in the Workplace</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;Reinstating Ground Condition in the Workplace</div></li></ul>

The Construction Operations NVQ level 2 qualification structure below specifies the combination of units that need to be achieved for the individual to be awarded the qualification, demonstrating competence to work in the Construction and Civil Engineering Operations sectors.
Mandatory Units


Conforming to General Health, Safety and Welfare in the Workplace
Conforming to Productive Working Practices in the Workplace
Installing, Maintaining and Removing Work Area Protection and Safety Equipment in the Workplace
Moving, Handling and Storing Resources in the Workplace
Optional Units
Installing drainage in the workplace
Placing and Compacting Concrete in the Workplace
Controlling, Directing and Guiding the Operation of Plant or Machinery in the Workplace
Cutting, drilling and shaping construction related materials in the workplace
Erecting and Dismantling Access/Working Platforms in the Workplace
Identifying and marking the location of utilities apparatus and sub-structures in the workplace
Installing, Constructing, Maintaining, Dismantling and Removing Temporary Works in the Workplace
Installing, Maintaining and Removing Temporary Excavation Support in the Workplace
Laying, Placing or Applying Construction Related Materials in the Workplace
Locating and excavating to expose buried utility services in the workplace
Preparing and Mixing Concrete and Mortars in the Workplace
Preparing and Mixing Construction Related Materials in the Workplace
Preparing and operating forward tipping dumpers to receive, transport and discharge materials in the workplace
Preparing and operating powered units, tools or pedestrian plant, machinery or equipment in the workplace
Preparing and operating ride-on rollers to compact materials in the workplace
Preparing, Mixing and Distributing Concrete and Mortars in the Workplace
Reinstating Ground Condition in the Workplace

Level 2 NVQ Diploma in Construction Operations and Civil Engineering Services - Construction Operations

Dublin

London

Facilitated by Registered Clinicians with extensive experience
Overview
Facilitated by registered nurses with first hand clinical experience, this Epilepsy Care Training ½ day blended learning course allows participants to demonstrate theoretical and practical simulation within a classroom environment. This training course is intended to provide a broad understanding of Epilepsy Care.
Why Epilepsy Care Important?
There are over 600,000 people in the UK with a known diagnosis of epilepsy. That’s about 1 in 103 people. In every week over 600 people are given an epilepsy diagnosis; that’s 87 each and every day. Shockingly, there are 21 epilepsy-related deaths every week in the UK.
For some, it may be as a result of a head injury, stroke, brain tumour, or in the elderly, neurodegenerative diseases such as Alzheimer’s. In certain cases there is a genetic reason for the condition.

Session Outline
Understand Epilepsy and associated Resident Risk, including SUDEP
Know about Epilepsy Treatments, including Vagus Nerve Stimulation
Know why General Observations may be important
Promotion of Patient Centred Care
Provide evidence of good documentation
Have a working knowledge of the Mental Capacity Act, 2005 and how this is associates with the Resident with Epilepsy
Know why a risk assessment is important and how to implement, document and update
Aimed At
Healthcare professionals looking to enhance their current skills/knowledge and review current practice or looking to acquire new skills.
Facilitated By
Registered nurse with first hand clinical experience.
CPD Accredited

Underpinned By


Wren Healthcare Ltd

Epilepsy

Facilitated by Registered Clinicians with extensive experience


Epilepsy Care Training

Please enquire for prices

The Level 2 NVQ Diploma in Piling Operations-Piling Operations qualification has been developed for achievement in a real workplace environment which means you need to be employed to undertake this qualification. This qualification enables you, the learner, to demonstrate and recognise your skills, knowledge and understanding and to demonstrate your competence in a real workplace environment so you can work in Piling Operations within the construction industry. You will be assessed against a set of performance and knowledge statements which have been derived from National Occupational Standards for your occupational area. You will be assessed by an occupationally competent and qualified assessor whose job is to work with you and help you complete your qualification. This qualification supports the learner to attain enabling, fundamental and transferable practical skills with associated underpinning knowledge. The learner will learn key practical skills and knowledge in these mandatory units:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"> -Contributing to the Piling Operation in the Workplace -Slinging and hand signalling the movement of suspended loads in the workplace -Conforming to General Health, Safety and Welfare in the Workplace -Conforming to Productive Working Practices in the Workplace -Moving, Handling and Storing Resources in the Workplace The learner will also learn key practical skills and knowledge in one of the following optional units:</li><li fr-original-style="" style="box-sizing: border-box;"> -Allocating and Monitoring the Use of Plant, Machinery or Equipment in the Workplace -Carrying out mud, slurry or fluid plant operations in the workplace -Carrying Out Tremie Operations in the Workplace -Guiding the Piling Rig for the Formation of Piles in the Workplace -Preparing and operating 180 degree excavators to extract and excavate ground and loose materials in the workplace -Preparing and operating wheeled loading shovels to extract loose materials in the workplace -Preparing and operating tracked loading shovels to extract ground and lose materials in the workplace -Preparing and operating skid steer loaders to extract loose materials in the workplace -Preparing and operating 360 degree excavators to extract ground, face and/or loose materials in the workplace -Preparing and operating powered units, tools or pedestrian plant, machinery or equipment in the workplace</li></ul><h3 style="color: rgb(0, 43, 81); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 43, 81);">Entry Requirements</h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">There are no formal entry requirements to take this qualification. This qualification can be undertaken without any previous training or qualifications in this subject area.</div>

The Level 2 NVQ Diploma in Piling Operations-Piling Operations qualification has been developed for achievement in a real workplace environment which means you need to be employed to undertake this qualification.

This qualification enables you, the learner, to demonstrate and recognise your skills, knowledge and understanding and to demonstrate your competence in a real workplace environment so you can work in Piling Operations within the construction industry.

You will be assessed against a set of performance and knowledge statements which have been derived from National Occupational Standards for your occupational area. You will be assessed by an occupationally competent and qualified assessor whose job is to work with you and help you complete your qualification.

This qualification supports the learner to attain enabling, fundamental and transferable practical skills with associated underpinning knowledge.

The learner will learn key practical skills and knowledge in these mandatory units:
-Contributing to the Piling Operation in the Workplace
-Slinging and hand signalling the movement of suspended loads in the workplace
-Conforming to General Health, Safety and Welfare in the Workplace
-Conforming to Productive Working Practices in the Workplace
-Moving, Handling and Storing Resources in the Workplace

The learner will also learn key practical skills and knowledge in one of the following optional units:
-Allocating and Monitoring the Use of Plant, Machinery or Equipment in the Workplace
-Carrying out mud, slurry or fluid plant operations in the workplace
-Carrying Out Tremie Operations in the Workplace
-Guiding the Piling Rig for the Formation of Piles in the Workplace
-Preparing and operating 180 degree excavators to extract and excavate ground and loose materials in the workplace
-Preparing and operating wheeled loading shovels to extract loose materials in the workplace
-Preparing and operating tracked loading shovels to extract ground and lose materials in the workplace
-Preparing and operating skid steer loaders to extract loose materials in the workplace
-Preparing and operating 360 degree excavators to extract ground, face and/or loose materials in the workplace
-Preparing and operating powered units, tools or pedestrian plant, machinery or equipment in the workplace
Entry Requirements
There are no formal entry requirements to take this qualification. This qualification can be undertaken without any previous training or qualifications in this subject area.

Level 2 Diploma in Piling Operations - Piling Rig Operator

Pressure Area Care Training is facilitated by Registered Clinicians with extensive experience
Overview
Facilitated by registered nurses with first hand clinical experience, this ½ day blended learning course allows attendees to gain theoretical and practical pressure area care knowledge.
This training course is intended to cover all aspects of pressure area care including practical application within a classroom or virtual environment.
Why Is It Important?
The 2009 Parkside Nursing Home tragedy marked a turning point in raising awareness for pressure area care training. 5 residents within their care died between July 22nd and August 6th as a direct response from pressure ulcers developed during their admission. 
Since 2009 various initiatives have been introduced, however incidents of pressure ulcers remain at a disappointingly high level. Each year in the NHS in England, just under a quarter of a million patients develop a new pressure ulcer with, on average, 2000 newly acquired pressure ulcers developing each month (Public Health England, 2015). 
Pressure ulcers are the result of tissue damage caused by diminishing blood supply to the skin, usually because the area has been placed under pressure (NPUAP/EPUAP/PPPIA, 2014). It is felt 95% of all pressure sores are avoidable.

Pressure Area Care Training Session Outline
Anatomy and physiology
Risk assessment, skin assessment and care
Repositioning and early mobilisation
Grading and treatment of pressure ulcers – including React to Red
Aimed At
All healthcare workers across all settings with existing pressure area care knowledge wanting to enhance their current understanding. Alternatively, those new to healthcare looking to acquire new skills and practice effectively.
Facilitated By
Registered nurse with first hand clinical experience.
CPD Accredited

Underpinned By


Empower your parkinson's disease care with comprehensive training from experienced healthcare professionals


Pressure Area Care Training

Course OverviewThe Level 2 Diploma in Highways Maintenance -Excavation Operations qualification has been developed for achievement in a training environment which means you do not need to be employed to undertake this qualification. This qualification enables you, the learner, to demonstrate and recognise your skills, knowledge and understanding so you can progress onto further training at level 3 or on successfully completion of the level 2 progress into a job role in the workplace. This qualification enables you, the learner, to demonstrate and recognise your skills, knowledge and understanding so you can work as a Highways Maintenance Operative within the construction industry. You will be assessed against a set of performance and knowledge statements which have been derived from National Occupational Standards for your occupational area. You will be trained and assessed by an occupationally competent and qualified trainer whose job is to help you complete your qualification. This qualification supports the learner to attain enabling, fundamental and transferable practical skills with associated underpinning knowledge. This qualification is graded. This qualification can be taken as part of an apprenticeship framework, if desired. This qualification sits within the Construction Apprenticeship Framework in England and Wales. This can be taken alongside the following qualifications in contribution towards achievement of a Level 2 Intermediate Apprenticeship in Construction Civil Engineering -Highways Maintenance: -Level 2 NVQ Diploma in Construction Operations and Civil Engineering Services -Highways Maintenance -Level 1 Award in Employee Rights and Responsibilities For further information about the Construction Apprenticeship Frameworks, please see website: www.afo.sscalliance.org. This qualification is supported by the Civil Engineering Contractors Association (CECA). This qualification comprises the following 8 mandatory units; -Health, safety and welfare in construction and associated industries -Understanding information, quantities and communication with others -Understanding civil engineering technology -Establish work area protection and safety on highways -Excavate holes and trenches on the highway -Locate and protect utility apparatus and sub-structures -Reinstate excavation and highways surfaces -Segregate the area of highway works for single carriageway roads. <h3 style="color: rgb(0, 43, 81); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 43, 81);">Entry Requirements</h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">There are no formal entry requirements to take this qualification. This qualification can be undertaken without any previous training or qualifications in this subject area. You do not need any prior qualifications to undertake this level 2 qualification however we do offer a level 1 in Construction and Civil Engineering Services which will give you the knowledge and skills required to work in the construction or civil engineering industries. If you have already undertaken a level 1 qualification in Construction and Civil Engineering or a similar qualification or have relevant experience, you may already have the skills and knowledge required to undertake this qualification.</div>

Course Overview
The Level 2 Diploma in Highways Maintenance -Excavation Operations qualification has been developed for achievement in a training environment which means you do not need to be employed to undertake this qualification.

This qualification enables you, the learner, to demonstrate and recognise your skills, knowledge and understanding so you can progress onto further training at level 3 or on successfully completion of the level 2 progress into a job role in the workplace.

This qualification enables you, the learner, to demonstrate and recognise your skills, knowledge and understanding so you can work as a Highways Maintenance Operative within the construction industry.

You will be assessed against a set of performance and knowledge statements which have been derived from National Occupational Standards for your occupational area. You will be trained and assessed by an occupationally competent and qualified trainer whose job is to help you complete your qualification.

This qualification supports the learner to attain enabling, fundamental and transferable practical skills with associated underpinning knowledge.

This qualification is graded.

This qualification can be taken as part of an apprenticeship framework, if desired. This qualification sits within the Construction Apprenticeship Framework in England and Wales.

This can be taken alongside the following qualifications in contribution towards achievement of a Level 2 Intermediate Apprenticeship in Construction Civil Engineering -Highways Maintenance:

-Level 2 NVQ Diploma in Construction Operations and Civil Engineering Services -Highways Maintenance
-Level 1 Award in Employee Rights and Responsibilities

For further information about the Construction Apprenticeship Frameworks, please see website: www.afo.sscalliance.org.

This qualification is supported by the Civil Engineering Contractors Association (CECA).

This qualification comprises the following 8 mandatory units;

-Health, safety and welfare in construction and associated industries
-Understanding information, quantities and communication with others
-Understanding civil engineering technology
-Establish work area protection and safety on highways
-Excavate holes and trenches on the highway
-Locate and protect utility apparatus and sub-structures
-Reinstate excavation and highways surfaces
-Segregate the area of highway works for single carriageway roads.


Entry Requirements
There are no formal entry requirements to take this qualification. This qualification can be undertaken without any previous training or qualifications in this subject area.

You do not need any prior qualifications to undertake this level 2 qualification however we do offer a level 1 in Construction and Civil Engineering Services which will give you the knowledge and skills required to work in the construction or civil engineering industries. If you have already undertaken a level 1 qualification in Construction and Civil Engineering or a similar qualification or have relevant experience, you may already have the skills and knowledge required to undertake this qualification.

Level 2 NVQ Certificate in Highways Maintenance - Excavation and Reinstatement Operations

The Level 3 NVQ Diploma in Construction Contracting Operations - General qualification is designed to be achieved in a real workplace environment, meaning you must be employed to undertake this qualification.This qualification allows you, the learner, to demonstrate and recognize your skills, knowledge, and understanding, showcasing your competence in a real workplace setting. As a result, you will be well-prepared to work broadly within the construction industry.Assessment for this qualification is based on a series of performance and knowledge statements derived from National Occupational Standards relevant to your occupational area. You will be evaluated by an occupationally competent and qualified assessor, who will collaborate with you to help you complete your qualification successfully.This qualification supports learners in acquiring enabling, fundamental, and transferable practical skills, along with the associated underpinning knowledge.Additionally, obtaining this qualification paves the way for you to apply for the Gold CSCS Supervisory card. This essential credential verifies your skills and qualifications, ensuring you meet the necessary health and safety standards required to work on construction sites. With a Gold CSCS Supervisory card, you enhance your employability and credibility within the construction industry, demonstrating your commitment to professional development and workplace safety.

The Level 3 NVQ Diploma in Construction Contracting Operations - General qualification is designed to be achieved in a real workplace environment, meaning you must be employed to undertake this qualification.
This qualification allows you, the learner, to demonstrate and recognize your skills, knowledge, and understanding, showcasing your competence in a real workplace setting. As a result, you will be well-prepared to work broadly within the construction industry.
Assessment for this qualification is based on a series of performance and knowledge statements derived from National Occupational Standards relevant to your occupational area. You will be evaluated by an occupationally competent and qualified assessor, who will collaborate with you to help you complete your qualification successfully.
This qualification supports learners in acquiring enabling, fundamental, and transferable practical skills, along with the associated underpinning knowledge.
Additionally, obtaining this qualification paves the way for you to apply for the Gold CSCS Supervisory card. This essential credential verifies your skills and qualifications, ensuring you meet the necessary health and safety standards required to work on construction sites. With a Gold CSCS Supervisory card, you enhance your employability and credibility within the construction industry, demonstrating your commitment to professional development and workplace safety.

REX Training Services

Construction Management

Civil Engineering

Site Supervisor

Level 3 - NVQ Diploma in Construction Contracting Operations

level 3 NVQ Diploma in Construction Contracting Operations 

General Admission

The industry standard course in UX researchMaster the research skills that make UX professionals so valuable. Become a confident, credible and effective user researcher with a globally recognised qualification.<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Who is it for?UX professionals Aspiring UX researchersDuration16 weeksCommitment3 hours per weekFormatOnline, self-paced with live support and mentoring <hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Why take this user research course:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Gain the most in-demand skills* and boost your career in a thriving industry.</li><li fr-original-style="" style="box-sizing: border-box;">Learn a complete range of UX research methods. Expand your toolkit to conduct high-quality research at pace.</li><li fr-original-style="" style="box-sizing: border-box;">Become an insights expert. Translate findings into actionable insights and communicate them with conviction.</li><li fr-original-style="" style="box-sizing: border-box;">Showcase your expertise. Build a professional user research portfolio and earn a university credit-rated qualification.</li><li fr-original-style="" style="box-sizing: border-box;">Get the confidence to succeed. Count on our mentors, career advisors and student community throughout your journey.</li></ul>*Research is one of the top 10 most in-demand skills globally (LinkedIn, 2023).<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">A comprehensive, in-depth curriculumThis user research course has been created and validated by experts in UX research. It is credit-rated by Glasgow Caledonian University.Self-paced learning gives you the flexibility to study in your own time. Monthly deadlines and submissions give you structure and accountability. The best of both worlds.</section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"> </section></section></section>Module 1Introduction to user researchUnderstand the role of a UX researcher. Explore the types, methods and ethics of research. Module 2Planning the researchLearn how to build a research plan, collaborate with stakeholders, recruit participants and manage data. Module 3Fundamental user research skillsMaster the core skills of interviewing and usability testing. Learn how to moderate and take notes. Module 4Expanding your toolkitExplore qualitative research methods like ethnography, contextual enquiry, service safaris and diary studies. Module 5Analysing qualitative researchLearn to analyse research data and translate it into user goals, affinity diagrams, personas and journey maps. Module 6Quantitative researchLearn to design, conduct and analyse online surveys, A/B tests and more. Module 7Communicating the researchLearn how to report and present your findings with confidence. Module 8AI for user researchExplore how AI tools can assist researchers. ProjectPortfolio projectBuild a professional portfolio to showcase your research expertise.

The industry standard course in UX research
Master the research skills that make UX professionals so valuable. Become a confident, credible and effective user researcher with a globally recognised qualification.



Who is it for?
UX professionals Aspiring UX researchers
Duration
16 weeks
Commitment
3 hours per week
Format
Online, self-paced with live support and mentoring





Why take this user research course:
Gain the most in-demand skills* and boost your career in a thriving industry.
Learn a complete range of UX research methods. Expand your toolkit to conduct high-quality research at pace.
Become an insights expert. Translate findings into actionable insights and communicate them with conviction.
Showcase your expertise. Build a professional user research portfolio and earn a university credit-rated qualification.
Get the confidence to succeed. Count on our mentors, career advisors and student community throughout your journey.
*Research is one of the top 10 most in-demand skills globally (LinkedIn, 2023).



A comprehensive, in-depth curriculum
This user research course has been created and validated by experts in UX research. It is credit-rated by Glasgow Caledonian University.
Self-paced learning gives you the flexibility to study in your own time. Monthly deadlines and submissions give you structure and accountability. The best of both worlds.
Module 1
Introduction to user research
Understand the role of a UX researcher. Explore the types, methods and ethics of research.


Module 2
Planning the research
Learn how to build a research plan, collaborate with stakeholders, recruit participants and manage data.


Module 3
Fundamental user research skills
Master the core skills of interviewing and usability testing. Learn how to moderate and take notes.


Module 4
Expanding your toolkit
Explore qualitative research methods like ethnography, contextual enquiry, service safaris and diary studies.


Module 5
Analysing qualitative research
Learn to analyse research data and translate it into user goals, affinity diagrams, personas and journey maps.


Module 6
Quantitative research
Learn to design, conduct and analyse online surveys, A/B tests and more.


Module 7
Communicating the research
Learn how to report and present your findings with confidence.


Module 8
AI for user research
Explore how AI tools can assist researchers.


Project
Portfolio project
Build a professional portfolio to showcase your research expertise.

UX Design Institute 

User Research

Professional Certificate in User Research

Early Bird Price

Build a rewarding career in content designBuild a rewarding career in content design with a globally recognised, industry-approved qualification. Get the mindset, the confidence and the skills that will help you stand out in a rapidly growing industry.Why take this course:<ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Be in demand. Certified qualifications will help you stand out in a fast-growing industry</li><li fr-original-style="" style="box-sizing: border-box;">Build a career with impact. Design content experiences that will influence users worldwide</li><li fr-original-style="" style="box-sizing: border-box;">Broaden your opportunities. Optimise your skills to get hired at leading companies</li><li fr-original-style="" style="box-sizing: border-box;">Get qualified. Earn a&nbsp;university credit-rated certification&nbsp;approved by industry leaders</li><li fr-original-style="" style="box-sizing: border-box;">Gain the confidence you need to succeed. Our mentors, career advisors and student community will support you all the way</li></ul>University credit-rated, industry-approvedOur content design course is credit-rated by Glasgow Caledonian University and has been reviewed and endorsed by leaders in the tech industry. It covers everything you need to become a certified content design professional.<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Study methodOnline, self-pacedDuration10 weeksAccess to content12 monthsQualificationProfessional Certificate in Content Design Awarded by Scottish Qualifications Authority trading as SQAAdditional infoExam(s) / assessment(s) is included in priceTutor is available to students<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2>In this Professional Certificate in Content Design course you will learn:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">An introduction to content design. Understand what content design is and the role of a content designer.</li><li fr-original-style="" style="box-sizing: border-box;">Principles of good content design Learn the core principles of content design and why it matters.</li><li fr-original-style="" style="box-sizing: border-box;">Voice, tone and style Learn how voice, tone, and style can create a cohesive product experience.</li><li fr-original-style="" style="box-sizing: border-box;">Understanding your users Uncover your audience&#39;s goals and content needs.</li><li fr-original-style="" style="box-sizing: border-box;">Writing for interfaces Learn to write microcopy for buttons, notifications and other UI elements.</li><li fr-original-style="" style="box-sizing: border-box;">The product mindset Develop a product mindset by learning about product design systems and tools.</li><li fr-original-style="" style="box-sizing: border-box;">Testing content Learn how to test, evaluate and improve your content.</li><li fr-original-style="" style="box-sizing: border-box;">AI for content design Learn how to use AI tools to become a more effective content designer.</li><li fr-original-style="" style="box-sizing: border-box;">Working in content design Learn how to be the content champion within your organisation.</li></ul>Support at every stepFrom day one, you&rsquo;ll be part of a lively community of tutors, mentors and fellow students that support each other along the way.Student Success teamOur friendly and responsive team will help you stay on track and keep you accountable.Course mentorYour course mentor is an expert content designer who brings years of practical insight.Student communityCollaborate, share tips and build connections on our lively student Slack channels.</section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Writers and journalists who want to enhance their skills for the digital world</li><li fr-original-style="" style="box-sizing: border-box;">UX and UI designers who want to become more rounded professionals</li><li fr-original-style="" style="box-sizing: border-box;">Content designers looking for a formal qualification that validates their expertise</li><li fr-original-style="" style="box-sizing: border-box;">Digital marketers who need content design skills to succeed in their roles</li><li fr-original-style="" style="box-sizing: border-box;">Anybody with a writing, content or design background looking for a creative tech job</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2>BackgroundYou don&rsquo;t need experience in design or technology to enrol in our courses. To get the most value from this course, you will need some experience in writing and a genuine interest in words and language.CommitmentYou do need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus.English languageTo take this course, you should be fluent in verbal and written English. If English is not your first language, you should have a proficiency of C1 as defined by the CEFRL (Common European Framework of Reference for Languages).</section></section></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"> </section>

Build a rewarding career in content design
Build a rewarding career in content design with a globally recognised, industry-approved qualification. Get the mindset, the confidence and the skills that will help you stand out in a rapidly growing industry.
Why take this course:
Be in demand. Certified qualifications will help you stand out in a fast-growing industry
Build a career with impact. Design content experiences that will influence users worldwide
Broaden your opportunities. Optimise your skills to get hired at leading companies
Get qualified. Earn a university credit-rated certification approved by industry leaders
Gain the confidence you need to succeed. Our mentors, career advisors and student community will support you all the way
University credit-rated, industry-approved
Our content design course is credit-rated by Glasgow Caledonian University and has been reviewed and endorsed by leaders in the tech industry. It covers everything you need to become a certified content design professional.



Study method
Online, self-paced
Duration
10 weeks
Access to content
12 months
Qualification
Professional Certificate in Content Design
Awarded by Scottish Qualifications Authority trading as SQA
Additional info
Exam(s) / assessment(s) is included in price
Tutor is available to students



Description
In this Professional Certificate in Content Design course you will learn:
An introduction to content design.
Understand what content design is and the role of a content designer.
Principles of good content design
Learn the core principles of content design and why it matters.
Voice, tone and style
Learn how voice, tone, and style can create a cohesive product experience.
Understanding your users
Uncover your audience's goals and content needs.
Writing for interfaces
Learn to write microcopy for buttons, notifications and other UI elements.
The product mindset
Develop a product mindset by learning about product design systems and tools.
Testing content
Learn how to test, evaluate and improve your content.
AI for content design
Learn how to use AI tools to become a more effective content designer.
Working in content design
Learn how to be the content champion within your organisation.
Support at every step
From day one, you’ll be part of a lively community of tutors, mentors and fellow students that support each other along the way.
Student Success team
Our friendly and responsive team will help you stay on track and keep you accountable.
Course mentor
Your course mentor is an expert content designer who brings years of practical insight.
Student community
Collaborate, share tips and build connections on our lively student Slack channels.
Who is this course for?
Writers and journalists who want to enhance their skills for the digital world
UX and UI designers who want to become more rounded professionals
Content designers looking for a formal qualification that validates their expertise
Digital marketers who need content design skills to succeed in their roles
Anybody with a writing, content or design background looking for a creative tech job
Requirements
Background
You don’t need experience in design or technology to enrol in our courses. To get the most value from this course, you will need some experience in writing and a genuine interest in words and language.
Commitment
You do need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus.
English language
To take this course, you should be fluent in verbal and written English. If English is not your first language, you should have a proficiency of C1 as defined by the CEFRL (Common European Framework of Reference for Languages).

Content Design

UX Writing

UI / UX Design

Professional Certificate in Content Design

<h1 id="isPasted" style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Online MHFA England Adult Mental Health First Aid Course.&nbsp;</h1><div fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/brochure-request/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Download brochure for course details here.</a><a href="https://www.mindmapswellbeing.com/_webedit/uploaded-files/All%20Files/Online%20Mental%20Health%20First%20Aid.pdf" rel="noopener noreferrer" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">&nbsp;</a>&nbsp;</div><div fr-original-style="" style="box-sizing: border-box;"> </div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. &nbsp;The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. &nbsp;As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation&#39;s courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. &nbsp;As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. &nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"> </div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Our fee is &pound;300pp Groups of 5+ contact <a href="mailto:info@mindmapswellbeing.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">info@mindmapswellbeing.com</a>&nbsp;for reduced group fees.&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"> </div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Live instructor led sessions;&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">10:00 &ndash; 12:30 &amp; 14:30 &ndash; 17:00 both days&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Individual learning modules around these times. You will gain access to this on the Friday before your course start date.</div>Why choosing Mindmaps Wellbeing is a good choice for your training.The MHFA England RRP is &pound;325pp, our rate is &pound;300pp and our fee includes:✅ Instructor led training sessions over two days✅ Course Manual✅ Workbook✅ Handy Cue Card✅ MHFAider Certificate upon completionPlus, exclusively when you choose Mindmaps Wellbeing, it also includes:✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).✅ Access to our online MHFAider peer support groups moderated by the instructor team.✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.✅ Advanced Delegate Plan &ndash; This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.&nbsp;For a little extra:&nbsp;✅ Quarterly Facilitated MHFAider Forum &ndash; to provide ongoing expert support and guidance.&nbsp;✅ Organisational MINDWELL Companion tailored for your workplace / organisation.

Online MHFA England Adult Mental Health First Aid Course. 
Download brochure for course details here.  This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation's courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. Our fee is £300pp Groups of 5+ contact info@mindmapswellbeing.com for reduced group fees. Live instructor led sessions; 10:00 – 12:30 & 14:30 – 17:00 both days Individual learning modules around these times. You will gain access to this on the Friday before your course start date.
Why choosing Mindmaps Wellbeing is a good choice for your training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:
✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).
✅ Access to our online MHFAider peer support groups moderated by the instructor team.
✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.
✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.
 
For a little extra: 
✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 
✅ Organisational MINDWELL Companion tailored for your workplace / organisation.

Mindmaps Wellbeing

Health & Wellbeing

Occupational Health & Wellbeing

Mental Health

Accredited Mental Health First Aid

Mental Health At Work

Mental Health Nurse

Online MHFA England mental health first aid course delivered by Registered Mental Health Nurses from Mindmaps Wellbeing. 

Why choosing Mindmaps Wellbeing is a good choice for your mental health training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days 
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:

✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).

✅ Access to our online MHFAider peer support groups moderated by the instructor team.

✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.

✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.

For a little extra: 

✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 

✅ Organisational MINDWELL Companion tailored for your workplace / organisation.


MHFA England Mental Health First Aid

Join Me For This 8 Week Qigong and Breathwork Online Course
HARNESSING THE POWER OF THE BREATH
The way we breathe affects everything we do, everything we think and everything we feel. It affects our sleep, our digestion, our immune system, our energy levels, our emotions, our ability to think clearly and our relationships, to name but a few.
In this course we will be combining my passions of Qigong and Breathwork to help bring us into balance so we can move though Autumn into winter full of peace and vitality.
Why Qigong and Breathwork?
Qigong is breathwork (Qi is Breath), it is an amazing way of opening and clearing the body, of making space for our healthy energy to flow. It allows us to stay relaxed and receptive without forcing or pushing. It is easy to learn and naturally attuned to your individual body and how it wants to expand, release and recharge.
Breathwork is simply bringing our conscious attention to our breath and is one of the most powerful ways we have to change our state at any given moment. In the course i will introduce you to eight different breath techniques to help you to breathe better. Commit to just 10mins a day and you’ll be amazed at the results you can achieve.
Everyone is welcome to join the course no matter your experience. 
When: 8th October 2024 – 5th December
Tuesday Evenings 6-7pm and Thursday mornings 9-9.30am (via Zoom)
Dates:
Tuesdays 6-7pm: October 8th, 15th, 22nd November 5th, 12th, 19th, 26th, December 3rd.
Thursdays 9-9.30am: October 10th, 17th, 24th, November 7th, 14th, 21st, 28th December 5th.

Price: £110 (Concessions £80: Super concession £60)
What is included: 
Eight live 60min evening zoom classes 
Eight live 30min morning meditation zoom classes 
Access to replays of all classes so you can catch up in your own time. 
Learn a Qigong routine for healthy lungs 
Learn how to clear the meridian pathways for increased vitality 
Learn 8 new powerful breath practices 
Access to private Whats App group to share experiences and ask questions 
Weekly supporting material for home practice :
– A Weekly video with a guided 10min Breath Practice 
– PDF – explanations of each practice 
– Key acupuncture points for self massage 

What will I get out of the course?
Reconnect with your breath
Learn how to improve your respiration
Learn to regulate your own nervous system
Access deeper body awareness
Less physical tension
Reduced pain
Improved mental clarity
Strengthened immune system 
Improved sleep
Improved digestion
Less stress and anxiety, depression and panic attacks
Deepening meditation practice
More energy
Just Breathe
Just Be

Sunhouse

Tai Chi

Meditation

Breathing Techniques

THE ART OF BREATH - Qi-Gong & Breathwork 

Concession

Super Concession

The course is run over 2 days you will learn about and how to teach and assess the following key areas: Policies. Legislation. CQCThe course is run over 2 days you will learn about and how to teach and assess the following key areas:Policies. Legislation. CQCMedication. Routes. Formulation. Types. Absorption.MDT. Roles and Responsibilities. Levels of support. Boundaries and agreed ways of working.Order. Receive. Store. Record. Transfer. Dispose.7 R&rsquo;s. Sources of info. Practical session including MAR charts.Risk assessments. Person Centred Care. Review. Covert. Consent. Refuse.Errors and action.Infection Control and Technique.

The course is run over 2 days you will learn about and how to teach and assess the following key areas: Policies. Legislation. CQC
The course is run over 2 days you will learn about and how to teach and assess the following key areas:
Policies. Legislation. CQC
Medication. Routes. Formulation. Types. Absorption.
MDT. Roles and Responsibilities. Levels of support. Boundaries and agreed ways of working.
Order. Receive. Store. Record. Transfer. Dispose.
7 R’s. Sources of info. Practical session including MAR charts.
Risk assessments. Person Centred Care. Review. Covert. Consent. Refuse.
Errors and action.
Infection Control and Technique.

Caring For Care

Medical Training

Teacher Training

Trainers Course

Dementia Training

Assessor Training

Teaching & Training

Medication Train the Trainer

This course is for people who would be responsible for the leading the IQA process within an organisation. This includes managing or coordinating the work of a team of quality assurers. This course will help Lead IQA&#39;s to plan, allocate and monitor work in own area of responsibility, and make any necessary changes to original work plans.&nbsp;In order to complete this Leading IQA qualification, you must already be a qualified <a href="https://pandaeducation.co.uk/assessor-training/ava-workplace-assessor-qualification/" target="_blank" rel="noreferrer noopener" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Assessor</a> and have achieved the <a href="https://pandaeducation.co.uk/assessor-training/iqa-internal-quality-assurance/" target="_blank" rel="noreferrer noopener" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Level 4 Award in Internal Quality Assurance of Assessment</a> qualifications.The knowledge and skills development aspect of this course is delivered over a one day workshop. You will then receive mentoring visits from our Learning Advisor to support in achieving the practical outcomes.&nbsp;Through attending this course you will be able to::<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Produce a work plan for your area of responsibility</li><li fr-original-style="" style="box-sizing: border-box;">Allocate and agree responsibilities with team members.</li><li fr-original-style="" style="box-sizing: border-box;">Monitor the progress and quality of work in own area of responsibility and provide feedback.</li><li fr-original-style="" style="box-sizing: border-box;">Review and amend plans of work for own area of responsibility and communicate changes</li></ul>

This course is for people who would be responsible for the leading the IQA process within an organisation. This includes managing or coordinating the work of a team of quality assurers. This course will help Lead IQA's to plan, allocate and monitor work in own area of responsibility, and make any necessary changes to original work plans. 
In order to complete this Leading IQA qualification, you must already be a qualified Assessor and have achieved the Level 4 Award in Internal Quality Assurance of Assessment qualifications.
The knowledge and skills development aspect of this course is delivered over a one day workshop. You will then receive mentoring visits from our Learning Advisor to support in achieving the practical outcomes. 
Through attending this course you will be able to::
Produce a work plan for your area of responsibility
Allocate and agree responsibilities with team members.
Monitor the progress and quality of work in own area of responsibility and provide feedback.
Review and amend plans of work for own area of responsibility and communicate changes

Panda Education and Training Ltd

Leading Internal Quality Assurance; Leading IQA

Level 4 Certificate in Leading IQA

Overcoming anxiety with NLP is a relatively straight-forward process that is quick, painless and highly effective.&nbsp; You can live a life without anxiety.Nobody is born anxious...anxiety is modelled and embedded into our unconsciousness.&nbsp; A life without anxiety is everyone&#39;s right, so let&#39;s get on it and start removing it.Anxiety is a condition, a state, that can become &#39;real&#39; for those that suffer from it. This workshop is going to explore how you do that, and in doing so, look at how you can do something else to remove anxiety form your life.<h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;">What you can expect on this Overcoming Anxiety workshop?</h3>On this virtual workshop, <a href="https://anlp.org/my-profile" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Paul McGowran</a>, will show delegates how to live a life free from Anxiety. Paul will help delegates identify the &lsquo;future&rsquo; nature of anxiety and the negative emotions involved. By introducing some basic techniques for resolving anxiety, Paul will help delegates begin the process of overcoming their own anxiety. Finally, he will set out the powerful <a href="https://proactivenlp.com/memory-re-solution-nlp/" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Memory Re-Solution</a> technique. This technique will not only eliminate anxiety it will resolve all the negative emotions that keep anxiety in place.Key objectives for this workshop are:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand the triggers of anxiety for each delegate;</li>



<li fr-original-style="" style="box-sizing: border-box;">Identify the temporal (time based language) of anxiety;</li>



<li fr-original-style="" style="box-sizing: border-box;">Practise Future Pacing on future events;</li>



<li fr-original-style="" style="box-sizing: border-box;">Begin to understand the <a href="https://proactivenlp.com/memory-re-solution-nlp/" rel="noreferrer noopener" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Memory Re-Solution</a> technique to live a life free from Anxiety.</li></ul>During the workshop Paul will explore the NLP Communication Model and will demonstrate how we create anxious states. &nbsp;Exploring this model in detail delegates will develop the ability to transform their anxiety.<div fr-original-style="" style="box-sizing: border-box;"> </div><div fr-original-style="" style="box-sizing: border-box;">This workshop can act as a stepping stone to undertaking our comprehensive&nbsp;<a data-rich-text-format-boundary="true" href="https://proactivenlp.com/nlp-training-courses/" rel="noreferrer noopener" style="color: var(--awb-color5); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style="color: var(--awb-color5);">NLP Practitioner Training</a>. Choosing to develop the skills and attitudes of an NLP Practitioner and NLP Master Practitioner can result in your living an anxiety free life. &nbsp;Surely, that must be a good thing? </div>

Overcoming anxiety with NLP is a relatively straight-forward process that is quick, painless and highly effective. You can live a life without anxiety.
Nobody is born anxious...anxiety is modelled and embedded into our unconsciousness. A life without anxiety is everyone's right, so let's get on it and start removing it.
Anxiety is a condition, a state, that can become 'real' for those that suffer from it. This workshop is going to explore how you do that, and in doing so, look at how you can do something else to remove anxiety form your life.
What you can expect on this Overcoming Anxiety workshop?
On this virtual workshop, Paul McGowran, will show delegates how to live a life free from Anxiety. Paul will help delegates identify the ‘future’ nature of anxiety and the negative emotions involved. By introducing some basic techniques for resolving anxiety, Paul will help delegates begin the process of overcoming their own anxiety. Finally, he will set out the powerful Memory Re-Solution technique. This technique will not only eliminate anxiety it will resolve all the negative emotions that keep anxiety in place.
Key objectives for this workshop are:
Understand the triggers of anxiety for each delegate;
Identify the temporal (time based language) of anxiety;
Practise Future Pacing on future events;
Begin to understand the Memory Re-Solution technique to live a life free from Anxiety.
During the workshop Paul will explore the NLP Communication Model and will demonstrate how we create anxious states. Exploring this model in detail delegates will develop the ability to transform their anxiety.
This workshop can act as a stepping stone to undertaking our comprehensive NLP Practitioner Training. Choosing to develop the skills and attitudes of an NLP Practitioner and NLP Master Practitioner can result in your living an anxiety free life. Surely, that must be a good thing?



Proactive NLP Ltd

Stress Management

Depression

Neuro-Linguistic Programming (NLP)

Anxiety Management

NLP Practitioner

Happiness

Anxiety

Overcoming Anxiety with NLP is a three hour online workshop with Accredited Trainer of NLP and Clinical Hypnotherapist Paul McGowran of proactivenlp.com.  During the workshop Paul will take delegates through understanding how to resolve their own anxiety using NLP thinking and techniques.  You can live a life without anxiety, sign up now.

Overcoming Anxiety with NLP

Are you a stressed, exhausted SEN/EBSA parent or carer, running on empty, with no time to shout "HELP!"&nbsp;let alone step off the hamster wheel to rest, recharge and recuperate?Parenting neurodivergent and/or school avoidant young people comes with a unique set of challenges and, if you&#39;re finding yourself lurching from managing meltdowns to fighting for support or feeling isolated and judged because people don&#39;t understand, it can be really hard and I GET IT!After finding myself pretty much burnt out I discovered and implemented quick and simple self-help and relaxation tools that have helped strengthen my coping skills to navigate my family&#39;s journey, rebuild my resilience and rediscover&nbsp;my old self!&nbsp;I was so blown away by how beneficial simple habits can be that it&#39;s my mission to help others do the same - and so I created&nbsp;The SHARE Project.The ethos of THE SHARE Project is that&nbsp;we need to put our own oxygen mask on first&nbsp;so that we can&nbsp;best support our kids&nbsp;and my aim is that the tools you will learn during our time together will become your oxygen mask, not only for use in case of emergency, but as a sustainable part of your ongoing&nbsp;self-care and wellbeing.During each&nbsp;of four, weekly, live&nbsp;online workshops, delivered over Zoom, you will learn and practise a new tool to implement daily over the coming week (just a&nbsp;few minutes at a time, I promise)!Then, during the following week&#39;s workshop we will review your progress, make any tweaks and learn and practise the next tool...&nbsp;There&#39;ll be no suggestions of long and luxurious spa days and fluffy robes because most of us don&#39;t have the time to do that very often and, frankly, the benefits disappear almost as soon as you&#39;ve driven home... My mission&nbsp;is to give you sustainable tools to use anytime and anywhere to help yourself cope better and feel happier, regardless of what&#39;s going on around you!Each group session gives you the opportunity to connect with other SEN parents or carers&nbsp;experiencing similar challenges.What our clients say:"The Share project was a gentle, kind experience which showed understanding for parenting with additional challenges. &nbsp;The refocusing was extremely powerful and I felt nurtured by the sessions.""I gained different techniques to build resilience and overcome overwhelm."&nbsp; "has helped me have a more positive outlook day to day, relaxation has helped with my sleep" If you have any questions, please ask and I will be happy to help :)Sue&nbsp;

Discover Calm and Happiness with The SHARE Project: Your Path to Resilience! 🌟
Are you feeling exhausted, overwhelmed and stretched to your limit?  With meetings and meltdowns to manage, battles for support, the frustration of feeling isolated or misunderstood, not to mention the pressure of juggling your job too, it can It can feel like you’re running on empty; hard to find a moment to step off the hamster wheel and just breathe.
I’ve been there, and I get it!💛
After being on the brink of burnout myself, I stumbled upon simple, yet impactful self-help, self-care and relaxation tools. These quick, effective techniques helped me rebuild my resilience, reclaim my sense of self and navigate challenges with renewed strength and joy.  And that’s how The SHARE Project was born.
What is The SHARE Project?
The SHARE Project is built on a simple principle: you need to put your own oxygen mask on first!  By nurturing yourself, you’re better equipped to support your children. Through our three, weekly, set of live online workshops, delivered via Zoom, you’ll discover practical tools to bring more calm and happiness into your daily life.
Here’s what you can expect:
Weekly Workshops:  Each week, we’ll introduce and practice one or two tools designed to fit seamlessly into your life (in just a few minutes at a time, I promise!). These are not your typical “luxury spa day” suggestions — because let’s face it, who has time for that?  Instead, you’ll learn sustainable, go-to strategies that you can use anytime, anywhere, to boost your wellbeing, even in the midst of chaos.  You will also receive a mid-week email of encouragement between workshops and printables to help record and track your progress.
Ongoing Support:  In each session, we’ll review your progress, fine-tune your approach, if needed, and introduce the next tool.  
Community Connection: You’ll be part of a supportive group of fellow SEN parents and carers who understand the unique challenges you face.  
What our clients say:
“The SHARE Project was a gentle, kind experience which showed understanding for parenting with additional challenges.  The refocusing was extremely powerful and I felt nurtured by the sessions.”
“It has helped me to have a more positive outlook day-to-day, and the relaxation has helped with my sleep.”	
“I looked forward to the sessions each week, they gave me time to focus on myself for a change.”
Ready to Feel More Calm and Happy?
If you’re ready to step off the hamster wheel and start reclaiming your joy, The SHARE Project is here for you. Let’s work together to help you feel more at peace, more resilient, and, most importantly, more you.
Got any questions? Send me a message and I’ll be happy to help! 😊
With love and support,  
Sue

AUsomeMums

Emotional Wellbeing

Emotional Resilience

Autism

Mental Resilience

Special Education Needs (SEN)

Self-help and relaxation skills and exercises for stressed, burned out SEN parents and carers

The SHARE Project - Self-Help & Relaxation Exercises for SEN/EBSA Parent Carers (click for dates)

Join Mark on Thursday mornings to move, explore, and wake up to your true nature.Mark teaches Zen Yoga, a form of yoga based in Zen Buddhist philosophy. Zen Yoga emphasises a balance of the yin and yang aspects of practice, awareness/mindfulness, physical alignment, and the flow of energy in the body through the acupuncture meridian lines.Mark&#39;s classes are all about re-connecting the body and mind in order to find a sense of health, integration, freedom and kindness. Most of the time his classes are based around the seasons, since the Chinese energy system is very connected to the time of year and changing seasons.This class is suitable for all levels.Practising onlineCreate a clear and comfortable place to practice. Make sure you&#39;re not going to be disturbed. Have an extra layer handy for the relaxation period at the end just in case.CautionNot all asanas (postures) or movements are suitable for everyone. You should consult with your medical practitioner before beginning and yoga or exercise programme. I assume no responsibility or liability for any injuries or losses that may result from practising yoga via these online classes.

Join Mark on Thursday mornings to move, explore, and wake up to your true nature.
Mark teaches Zen Yoga, a form of yoga based in Zen Buddhist philosophy. Zen Yoga emphasises a balance of the yin and yang aspects of practice, awareness/mindfulness, physical alignment, and the flow of energy in the body through the acupuncture meridian lines.
Mark's classes are all about re-connecting the body and mind in order to find a sense of health, integration, freedom and kindness. Most of the time his classes are based around the seasons, since the Chinese energy system is very connected to the time of year and changing seasons.
This class is suitable for all levels.
Practising online
Create a clear and comfortable place to practice. Make sure you're not going to be disturbed. Have an extra layer handy for the relaxation period at the end just in case.
Caution
Not all asanas (postures) or movements are suitable for everyone. You should consult with your medical practitioner before beginning and yoga or exercise programme. I assume no responsibility or liability for any injuries or losses that may result from practising yoga via these online classes.

Mark Westmoquette

Mindfulness

Yoga

Join Mark on Thursday mornings to move, explore, and wake up to your true nature. Mark's classes are all about re-connecting the body and mind in order to find a sense of health, integration, freedom and kindness. Most of the time his classes are based around the seasons, since the Chinese energy system is very connected to the time of year and changing seasons.

Zen Yoga, Thursdays 10am (ONLINE)

<div id="course-pills-1">Duration2 Days12 CPD hoursThis course is intended forThis class is intended for PMP?s looking to earn PDU's, or for Project Managers looking to learn more about Project Scope and Schedule Management techniques.This course provides participants with tools and techniques to help them determine and deliver products, services, and results that meet requirements, expectations, and deadlines. NOTE: This course will earn you 14 PDUs.</div><div id="course-pills-2"><h3>1 - PROJECT SCOPE AND TIME MANAGEMENT OVERVIEW</h3> <ul> <li>Project Scope Management Overview</li> <li>Project Scope Mgt. Processes and Key Outputs</li> <li>Project Time Management Overview</li> <li>Project Time Mgt. Processes and Key Outputs</li> <li>Case Study Selection</li> <li>Requirements, Scope, and Negotiations</li> </ul> <h3>2 - PLAN SCOPE AND SCHEDULE MANAGEMENT</h3> <ul> <li>Plan Scope and Schedule Mgt. Overview</li> <li>The Scope Management Plan</li> <li>The Requirements Management Plan</li> <li>The Schedule Management Plan</li> </ul> <h3>3 - COLLECT REQUIREMENTS</h3> <ul> <li>Collect Requirements Overview</li> <li>Types of Requirements</li> <li>Effective Product/Solution Requirements</li> <li>Other Stakeholders and Requirements</li> <li>Collect Requirements Techniques</li> <li>Voice of the Customer</li> <li>Requirements Traceability Matrix</li> </ul> <h3>4 - DEFINE SCOPE</h3> <ul> <li>Define Scope Overview</li> <li>Project Scope Statement Sections</li> <li>Create a Project Scope Statement</li> </ul> <h3>5 - CREATE WBS</h3> <ul> <li>Create WBS Overview</li> <li>WBS by Deliverable</li> <li>WBS by Phase</li> <li>When to Subdivide a Work Package Further</li> <li>Effective WBSs</li> <li>General Process for Creating the WBS</li> <li>Create a WBS</li> </ul> <h3>6 - DEFINE ACTIVITIES</h3> <ul> <li>Define Activities Overview</li> <li>Practical Considerations for Defining Activities</li> <li>Activities and Steps</li> <li>Milestones</li> <li>Create Activities and Milestones</li> </ul> <h3>7 - SEQUENCE ACTIVITIES</h3> <ul> <li>Develop Schedule Overview</li> <li>Critical Path</li> <li>Resource Optimization ? Resource Leveling</li> <li>Resource Optimization ? Resource Smoothing</li> <li>Resolve Overallocations</li> <li>Critical Chain</li> <li>Schedule Compression Techniques</li> </ul> <h3>8 - ESTIMATE ACTIVITY RESOURCES</h3> <ul> <li>Estimate Activity Resources Overview</li> <li>Resource Breakdown Structure</li> <li>Estimate Activity Resources</li> <li>Assign Resources to Activities</li> </ul> <h3>9 - ESTIMATE ACTIVITY DURATIONS</h3> <ul> <li>Estimate Activity Durations Overview</li> <li>Expert Judgment</li> <li>Ratio Estimating</li> <li>Analogous Estimating</li> <li>Parametric Estimating</li> <li>Forecasting</li> <li>Three Point Estimating and PERT Estimating</li> <li>Reserves</li> <li>Estimate Activity Durations</li> </ul> <h3>10 - DEVELOP SCHEDULE</h3> <ul> <li>Develop Schedule Overview</li> <li>Critical Path</li> <li>Resource Optimization ? Resource Leveling</li> <li>Resource Optimization ? Resource Smoothing</li> <li>Resolve Overallocations</li> <li>Critical Chain</li> <li>Schedule Compression Techniques</li> </ul> <h3>11 - VALIDATE SCOPE</h3> <ul> <li>Validate Scope Overview</li> <li>Verify Scope Best Practices</li> <li>Create a Scope Validation Form</li> </ul> <h3>12 - CONTROL SCOPE AND SCHEDULE</h3> <ul> <li>Control Scope Overview</li> <li>Control Schedule Overview</li> <li>Control Scope Best Practices</li> <li>Change Control Stakeholders</li> <li>Determine Change Control Stakeholders</li> <li>Change Control Process</li> <li>Change Request Form</li> </ul></div>

Duration
2 Days
12 CPD hours
This course is intended for
This class is intended for PMP?s looking to earn PDU's, or for Project Managers looking to learn more about Project Scope and Schedule Management techniques.
This course provides participants with tools and techniques to help them determine and deliver products, services, and results that meet requirements, expectations, and deadlines. NOTE: This course will earn you 14 PDUs.
1 - PROJECT SCOPE AND TIME MANAGEMENT OVERVIEW
Project Scope Management Overview
Project Scope Mgt. Processes and Key Outputs
Project Time Management Overview
Project Time Mgt. Processes and Key Outputs
Case Study Selection
Requirements, Scope, and Negotiations
2 - PLAN SCOPE AND SCHEDULE MANAGEMENT
Plan Scope and Schedule Mgt. Overview
The Scope Management Plan
The Requirements Management Plan
The Schedule Management Plan
3 - COLLECT REQUIREMENTS
Collect Requirements Overview
Types of Requirements
Effective Product/Solution Requirements
Other Stakeholders and Requirements
Collect Requirements Techniques
Voice of the Customer
Requirements Traceability Matrix
4 - DEFINE SCOPE
Define Scope Overview
Project Scope Statement Sections
Create a Project Scope Statement
5 - CREATE WBS
Create WBS Overview
WBS by Deliverable
WBS by Phase
When to Subdivide a Work Package Further
Effective WBSs
General Process for Creating the WBS
Create a WBS
6 - DEFINE ACTIVITIES
Define Activities Overview
Practical Considerations for Defining Activities
Activities and Steps
Milestones
Create Activities and Milestones
7 - SEQUENCE ACTIVITIES
Develop Schedule Overview
Critical Path
Resource Optimization ? Resource Leveling
Resource Optimization ? Resource Smoothing
Resolve Overallocations
Critical Chain
Schedule Compression Techniques
8 - ESTIMATE ACTIVITY RESOURCES
Estimate Activity Resources Overview
Resource Breakdown Structure
Estimate Activity Resources
Assign Resources to Activities
9 - ESTIMATE ACTIVITY DURATIONS
Estimate Activity Durations Overview
Expert Judgment
Ratio Estimating
Analogous Estimating
Parametric Estimating
Forecasting
Three Point Estimating and PERT Estimating
Reserves
Estimate Activity Durations
10 - DEVELOP SCHEDULE
Develop Schedule Overview
Critical Path
Resource Optimization ? Resource Leveling
Resource Optimization ? Resource Smoothing
Resolve Overallocations
Critical Chain
Schedule Compression Techniques
11 - VALIDATE SCOPE
Validate Scope Overview
Verify Scope Best Practices
Create a Scope Validation Form
12 - CONTROL SCOPE AND SCHEDULE
Control Scope Overview
Control Schedule Overview
Control Scope Best Practices
Change Control Stakeholders
Determine Change Control Stakeholders
Change Control Process
Change Request Form

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