37409 RES courses delivered Online

Duration 5 Days 30 CPD hours This course is intended for Experienced system administrators, system integrators, and consultants responsible for implementing and managing VMware Cloud Foundation Overview By the end of the course, you should be able to meet the following objectives: Describe design implications of VMware Cloud Foundation standard or consolidated architecture List requirements for VMware Cloud Foundation deployment Describe the VMware Cloud Foundation bring-up process and the VMware Cloud Foundation architecture Perform VMware Cloud Foundation bring-up Describe physical and virtual networking considerations Outline VMware Cloud Foundation storage options Use the VMware Imaging Appliance to image ESXi hosts Describe VMware Cloud Foundation multi-instance federation Use VMware Cloud Foundation™ SDDC Manager™ to perform operational tasks Describe user roles in VMware Cloud Foundation and VMware vSphere Manage users and passwords using VMware Cloud Foundation Manage certificate rotation for VMware Cloud Foundation components Use Active Directory integration to automate certificate generation and rotation Describe workload domains Manage workload domains in VMware Cloud Foundation Manage VMware NSX-T™ for VMware Cloud Foundation Describe use cases for Application Virtual Networks (AVNs) Meet vSphere with VMware Tanzu™ requirements Deploy a vSphere with Tanzu enabled workload domain Manage VMware vSAN™ storage in a workload domain Create vSAN storage policies Describe Cloud Native storage Describe the importance of business continuity measures in VMware Cloud Foundation Plan appropriate backup and restore workflows for VMware Cloud Foundation components Implement stretched clusters in VMware Cloud Foundation workload domains This five-day course includes instruction on the capabilities of VMware Cloud Foundation? and how to successfully plan, deploy, manage, and operate hybrid and cloud infrastructures, including customization. The course explains the architecture of VMware Cloud Foundation and explains licensing, certificates, and storage and network management. The course also covers workload domains, availability, life cycle management, and troubleshooting. Course Introduction Introductions and course logistics Course objectives VMware Cloud Foundation Overview Describe the VMware Cloud Foundation solution Describe VMware Cloud Foundation architecture Identify VMware Cloud Foundation components Describe VMware Cloud Foundation topology Define VMware Cloud Foundation terminology Day Zero Tasks Identify the requirements for deploying VMware Cloud Foundation Identify management domain sizing considerations Identify workload domain sizing considerations Detail design considerations for ESXi in management and VI workload domains Detail design considerations for vCenter in management and VI workload domains Detail the VMware Cloud Foundation bring-up process Identify information required for the Planning and Preparation Workbook Identify information required for the Deployment Parameter Workbook Describe how VMware Cloud Builder automates the deployment process Explain how the Deployment Parameter Workbook is imported into VMware Cloud Builder Recognize the configuration validation process performed by VMware Cloud Builder Detail the deployment of the management domain Recognize the options to image a host Identify the key capabilities of VIA Recognize how to use VIA for imaging the ESXi Nodes Post Deployment Operations Understand VMware Cloud Foundation integration with VMware Single Sign-On Configure user access to VMware Cloud Foundation Describe the importance of user roles in vSphere Configure identity sources in vSphere to use with VMware Cloud Foundation Manage passwords in VMware Cloud Foundation Explain the importance of using VMware Cloud Foundation to manage passwords for vSphere components Detail the best practices for password management for VMware Cloud Foundation Retrieve and secure the password list Describe the process for rotating passwords not managed by VMware Cloud Foundation VMware Cloud Foundation License Management Describe how to add license keys to the VMware Cloud Foundation inventory Describe how to view license keys in SDDC Manager Describe how to assign license keys Describe how to remove license keys Describe how to replace expiring licenses VMware Cloud Foundation Networking with NSX-T Describe NSX Management plane and Control planes Detail design considerations for workload domains with shared NSX Manager instances Detail design considerations for workload domains with dedicated NSX Manager instances Describe the spine-and-leaf design Describe the addressing scheme for the underlay Recognize possible variations of the spine-and-leaf design Describe the multi-NIC design Describe NSX Edge node design and BGP peering with the physical network Describe cluster design and rack design Explain dynamic routing with BGP Explain virtual IP addressing Describe logical switching Detail NSX Edge functions Define application virtual networks Describe management domain rack options List NSX Edge cluster requirements for vSphere with Tanzu Discuss NSX Edge cluster placement considerations Describe NSX-T Data Center deployment in VMware Cloud Foundation Explain how logical routing works in NSX-T Data Center Identify NSX Edge functions Describe data plane preparation for NSX-T Data Center Edge nodes in a workload domain Recognize Tier-0 and Tier-1 gateway topologies Recognize features of NSX distributed firewalls Describe the benefits of NSX Federation in VMware Cloud Foundation Identify NSX Federation Use Cases Explain NSX Federation Components and Architecture Discuss NSX Federation configuration basics Managing Workload Domains Define workload domains Detail design considerations for vSphere networking in management and VI workload domains Detail design considerations for storage in management and VI workload domains Recognize design choices for a consolidated design or standard design List the types of workload domains State scale limits for workload domains Identify use cases for multiple clusters in a workload domain List workload domain prerequisites Explain how to create a workload domain Describe how to scale a workload domain Explain how to delete a workload domain Describe host decommissioning vSphere with Tanzu in VMware Could Foundation Discuss the vSphere with Tanzu solution Define the role of Spherelet Describe the supervisor cluster control plane Define vSphere with Tanzu namespaces Describe the role of NSX-T networking components Discuss vSphere with Tanzu networking topology Describe VMware Container Networking with Antrea Describe control plane VM management networking requirements Plan appropriate IP address CIDR ranges for pod, ingress, and egress networking Describe prerequisites for vSphere with Tanzu cluster compatibility Deploy vSphere with Kubernetes Create a vSphere namespace Configure limits and permissions for a vSphere namespace Enabling Harbor Image Registry VMware Cloud Foundation Storage Management Identify vSAN architecture and components Recognize storage options for VMware Cloud Foundation Recognize the connectivity options for supplemental storage Explain why vSAN is the best option for VMware Cloud Foundation storage Recognize vSAN design considerations Identify sizing and performance considerations that impact the storage design Describe vSAN requirements for the management and workload domains Define deduplication and compression Discuss how to scale vSAN clusters in VMware Cloud Foundation Explain how storage policies work with VMware Cloud Foundation vSAN clusters Explain storage policy failure tolerance rules Identify a VM storage policy compliance status Relate storage policies to Kubernetes storage classes Describe persistent volumes Monitor Cloud Native Storage in the vSphere Client Availability and Business Continuity Identify steps in the SDDC Manager backup and restore process Recognize the importance of external service availability Describe native vSphere availability options Identify steps in the NSX backup and restore process Identify stretched cluster use cases Identify stretched cluster components Recognize stretched cluster requirements in VMware Cloud Foundation Prepare and deploy a vSAN stretched cluster using APIs VMware Cloud Foundation Certificate Management Describe public key infrastructure (PKI) Explain the purpose of certificate signing requests (CSRs) List the available CA options in SDDC Manager Describe how to view certificates Explain how to generate a CSR Describe how to replace and install certificates for VMware Cloud Foundation components List the available CA options in SDDC Manager Explain how to configure the Microsoft CA server Describe how to install certificates issued by the Microsoft CA server Explain how to add OpenSSL CA in SDDC Manager Describe how to install certificates issued by OpenSSL CA Explain how to install certificates issued by third-party CAs

Duration 5 Days 30 CPD hours This course is intended for Administrator Architect Database Administrator Overview To provide an acceptable response time to users and manage resources effectively, you learn how to monitor performance and manage resources within the multitenant container database and its pluggable databases, and within each pluggable database. Another important aspect is the data movement between non-CDBs and pluggable databases, and between pluggable databases. It is also important to understand the procedures of upgrading an Oracle Database multitenant container database or an Oracle Database pluggable database. Finally, students discover the way multitenant container database and pluggable databases are created and monitored in the Cloud. This course covers all aspects of the multitenant architecture, providing detailed information on the components of an Oracle multitenant container database and its regular and application pluggable databases. You learn why and how to create and manage a multitenant container database and its regular and application pluggable databases, with storage structures appropriate for the business applications. You practice cold and hot cloning, plugging unplugged pluggable databases in multitenant container databases using various methods. CDB BasicsCDB and Regular PDBsApplication PDBs and Application InstallationPDB CreationCDB and PDB ManagementStorageSecurityBackup and DuplicateRecovery and FlashbackPerformance MonitoringResources AllocationData MovementUpgrade methods

Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Course Objectives Identify the basic components and operations of the Unified CCE solution. Configure and script a basic UCCE CVP deployment. Perform the ICM configuration tasks required to support basic agent functionality. Build and test a basic ICM script utilizing microapps. Configure and script UCCE to support reporting requirements, precision queuing and RONA. Identify how to successfully deploy the CVP VXML component in a Unified CCE solution. Generate basic reports using Cisco Unified IC. The Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1) v2.0 is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with Day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course describes the requirements, resources and tools needed to perform routine adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those administering the solution, or who may be responsible for Level 1-2 support of the solution. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Foundations Module 2: UCCE Configuration and Scripting Module 3: Unified CCE Inbound Agent Considerations Module 4: Unified CCE IVR/VRU Functionality Module 5: Additional UCCE Considerations Module 6: VXML Implementation Module 7: Cisco Unified Intelligence Center Reporting

Duration 2 Days 12 CPD hours This course is intended for This is an advanced course for DBAs and technical individuals who plan, implement, and maintain Db2 11.1 databases Overview Please refer to course overview This course is designed to teach you how to:Perform advanced monitoring using the Db2 administrative views and routines in SQL queries.Manage the disk space assigned in Database Managed Storage (DMS) and Automatic Storage table spaces, including the activities of the rebalancer.Use SQL queries and Db2 commands to check the high water mark on table spaces and to monitor the rebalance operation.Utilize the REBUILD option of RESTORE, which can build a database copy with a subset of the tablespaces using database or tablespace backup images.Plan and execute the TRANSPORT option of RESTORE to copy schemas of objects between two Db2 databases.Create incremental database or tablespace level backups to reduce backup processing and backup image storage requirements.Implement automatic storage management for table spaces and storage groups or enable automatic resize options for DMS managed table spaces to reduce administration requirements and complexity.Describe the various types of database memory including buffer pools, sort memory, lock memory and utility processing memory.Adjust database or Db2 instance configuration options to improve application performance or processing efficiency.Implement Db2 Self Tuning Memory management for specific database memory areas. Advanced MonitoringDb2 Table Space ManagementDb2 Database Memory ManagementDatabase rebuild supportDb2 database and tablespace relocationDb2 Incremental Backup

Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Upon completing this course, the learner will be able to meet these overall objectives: Demonstrate advanced proficiency with add / move / change of the ACD / PBX (agent / skill) environment of UCCE. Demonstrate advanced proficiency with add / move / change of the IVR (prompt / collect) environment of UCCE including both MicroApp and VXML solution scripting (ICM Scripting and Call Studio scripting). Demonstrate effective use of system tools to track and troubleshoot a call within a call flow. The Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2) v2.0 is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with Day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course gives the learner an understanding of the requirements, resources and tools required to perform complex adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those performing advanced administration of the solution, or who may be responsible for Level 2-3 support of the solution. The overall goal of this course is advanced administration of the solution by a deeper exposure into the technical operational requirements and the tools used to configure and ensure functionality. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Overview Module 2: CCE Config and Scripting Module 3: CCE (ICM) Advanced Scripting Module 4: Advanced VXML Functionality Module 5: Supporting CCE

Duration 4 Days 24 CPD hours This course is intended for This is an intermediate course for experienced DBAs and technical individuals, with experience on other relational database platforms, who plan, implement, and maintain Db2 11.1 for Linux, UNIX, and Windows databases. These skills can also be utilize to support cloud based databases using Db2 on Cloud or Db2 Hosted environments. Overview Please refer to course overview This course teaches you to perform, basic and advanced, database administrative tasks using Db2 11.1. These tasks include creating and populating databases and implementing a logical design to support recovery requirements. The access strategies selected by the Db2 Optimizer will be examined using the Db2 Explain tools. Various diagnostic methods will be presented, including using various db2pd command options. Students will learn how to implement automatic archival for database logs and how to plan a redirected database restore to relocate either selected table spaces or an entire database. The REBUILD option of RESTORE, which can build a database copy with a subset of the tablespaces, will be discussed. We will also cover using the TRANSPORT option of RESTORE to copy schemas of objects between two Db2 databases. The selection of indexes to improve application performance and the use of SQL statements to track database performance and health will be covered. This course provides a quick start to Db2 database administration skills for experienced relational Database Administrators (DBA). Overview of Db2 11Command Line Processor (CLP) and GUI UsageThe Db2 EnvironmentCreating Databases and Data PlacementCreating Database ObjectsMoving DataBackup and RecoveryLocks and ConcurrencyDatabase Maintenance, Monitoring and Problem DeterminationSecurityDatabase Rebuild SupportDb2 Database and Table Space RelocationUsing Explain ToolsUsing Indexes for PerformanceAdvanced Monitoring

Duration 4.5 Days 27 CPD hours This course is intended for This is an intermediate course intended for IBM i system administrators, data processing managers and other individuals who implement and manage security, backup and recovery, system software and problem determination. This course is not recommended for s Overview Describe and implement the components of IBM i security, such as user profile, group profile, authorization list, adopted authority and object / resource security Develop a security plan for your Power Systems with IBM i Describe the options to implement security auditing Develop a plan to audit security on your Power Systems with IBM i Describe the IBM i availability products and features and choose the option(s) that best fit your company requirements Describe how to backup and recover user, IBM and full system data on your Power Systems with IBM i Develop a backup and recovery plan for your Power Systems with IBM i Describe the system diagnostics and problem determination procedures available on your Power Systems with IBM i Learn how to plan for, implement, and manage the ongoing operations of an IBM i. Class administration and introductions . IBM i overview and concepts . Management central overview . Security concepts and overview . System values . User security . Resource security . Security auditing . Designing security . IBM i availability overview . Disk management . Backup and recovery strategy using Save/Restore . Journal management . Commitment control overview . Backup and recovery planning . Problem determination . Overview of Systems Director Navigator for i . Introduction to BRMS .

Duration 2 Days 12 CPD hours This course is intended for This course is aimed at anyone currently working with data who is interested in using data visualisation to more effectively communicate their results. Overview At completion, delegates will understand how data visualisations can be best used to communicate actionable insights from data and be competent with the tools required to do it. Visualising data, and analytics results, is one of the most effective ways to achieve this. This course will cover the theory of data visualisation along with practical skills for creating compelling visualisations from data. Course Outline The use of analytics, statistics and data science in business has grown massively in recent years. Harnessing the power of data is opening actionable insights in diverse industries from banking to horse breeding. The companies doing this most successfully understand that using sophisticated analytics approaches to unlock insights from data is only half the job. Communicating these insights to all of the different parts of an organisation is just as important as doing the actual analysis. Visualising data, and analytics results, is one of the most effective ways to achieve this. This course will cover the theory of data visualisation along with practical skills for creating compelling visualisations from data. To attend this course delegates should be competent in the use of data analysis tools such as reporting tools, spreadsheet software or business intelligence tools. The course will explore the following topics through a series of interactive workshop sessions: Fundamentals of data visualisation Data characteristics & dimensions Mapping visual encodings to data dimensions Colour theory Graphical perception & communication Interaction design Visualisation different characteristics of data: trends, comparisons, correlations, maps, networks, hierarchies, text Designing effective dashboards

Duration 3 Days 18 CPD hours This course is intended for This course is intended for individuals who want to learn how to update, upgrade, and reinstall macOS Catalina, then set up and configure the new macOS. Overview Upon successful completion of this course, students in this course will learn how to update, upgrade, and reinstall macOS Catalina, then set up and configure the new macOS. They will also be introduced to the command-line interface and macOS Recovery. Other course topics include: managing user accounts, system resources, Time Machine, user home folders managing file systems, storage, encryption, permissions, using hidden items, shortcuts, file archiving file sharing, metadata, Spotlight, network services, host sharing, and creating a personal firewall and much more. The students will also learn all about macOS security and password changes. In this course, students will be introduced to the command-line interface and mac OS Recovery. They will also manage user accounts and system resources. Installation and Configuration Update, Upgrade, or Reinstall macOS Set Up and Configure macOS Use the Command-Line Interface Use macOS Recovery Update macOS User Accounts Manage User Accounts Manage User Home Folders Manage Security and Privacy Manage Password Changes File Systems Manage File Systems and Storage Manage File Vault Manage Permissions and Sharing Use Hidden Items, Shortcuts, and File Archives Data Management Manage System Resources Use Metadata, Spotlight, and Siri Manage Time Machine Apps and Processes Install Apps Manage Files Manage and Troubleshoot Apps Network Configuration Manage Basic Network Settings Manage Advanced Network Settings Troubleshoot Network Issues Network Services Manage Network Services Manage Host Sharing and Personal Firewall System Management Troubleshoot Peripherals Manage Printers and Scanners Troubleshoot Startup and System Issues

Duration 1 Days 6 CPD hours This course is intended for This course is intended for organizations engaged with remote workforce teams. Overview Upon successful completion of this course, participants will be able to identify and create high performance teams. In this course, teams will learn the importance of developing performance skills while working remotely. Getting Started Workshop Objectives Action Plan Remote Workforce What is a Remote Workforce? Types of Remote Workforce Benefits of a Remote Workforce Materials for Remote Workforce Practical Illustration High Performance Teams What is a High-Performance Team? Benefits of High-Performance Teams Leadership for High Performance Team Understanding Team Dynamics Practical Illustration Characteristics of High-Performance Teams Excellent Communication Goal-Oriented Flexibility Committed Practical Illustration How to Create Teamwork Identify Group & Individual Responsibilities Give Permission to Take Action Build Relationships between Team Members and Management Give Feedback Practical Illustration Types of Communication Virtual Team Meetings Telephone Conferences Email Communication Intranet, Webpage, and Social Media Communication Practical Illustration Training Your Team Telecommute Training Web-based Training Peer Training Training Assessment and Retraining Practical Illustration Types of Communication Tracking Team Performance Counseling Employees Positive Recognition for Employees Training Never Stops! Practical Illustration Effective Team Meeting How-to 43 Have a Clear Agenda Have a Clear Agenda Use Screen Shots or References Create a Safe Place Team Meeting Don?ts Practical Illustration Keep a Happy and Motivated High-Performance Team Watch for Signs of Conflict or Unhappiness Employee Feedback and Concerns Give Opportunities for Additional Education Impart Opportunities for Career Growth Practical Illustration Don?ts? with High Performance Teams Don't Forget to Share Success Don't Delay in Responding Don?t Assign Vague Responsibilities Don?t Lead as a Dictator Practical Illustration Wrapping Up Words from the Wise