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43002 RES courses delivered Online

Level 3 Diploma in English and Communications for Business

By Kingston Open College

Awarded by ATHE + Ofqual Regulated + TOTUM Pro Discount Card + Tutor Support + Fully Online + Job Placement Assistance

Level 3 Diploma in English and Communications for Business
Delivered Online On Demand3 weeks
£750

Housing / Tenant / Resident Liaison Officer Advanced Diploma - CPD Certified

4.5(3)

By Studyhub UK

24 Hour Flash Deal **33-in-1 Housing / Tenant / Resident Liaison Officer Mega Bundle** Housing / Tenant / Resident Liaison Officer Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Housing / Tenant / Resident Liaison Officer package online with Studyhub through our online learning platform. The Housing / Tenant / Resident Liaison Officer bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Housing / Tenant / Resident Liaison Officer course provides complete 360-degree training on Housing / Tenant / Resident Liaison Officer. You'll get not one, not two, not three, but 33 Housing / Tenant / Resident Liaison Officer courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Housing / Tenant / Resident Liaison Officer courses are yours for as long as you want them once you enrol in this course. This Housing / Tenant / Resident Liaison Officer Bundle consists the following career oriented courses: Certificate in Social Housing and Tenant Management at QLS Level 3 Housing Officer Training: Managing Residential Properties Tenant Support in Social Housing: A Comprehensive Guide Estate Agent, Property Management and Related Regulations Training Level 3 Lettings Agent and Property Management Course Property Manager & Real Estate Agent Complete Course Real Estate and Property Development Diploma Property Development Diploma Real Estate Certificate Legal Advisor Training Property Law Contract Management Certification Sales Skills Business Analysis Making Budget & Forecast Tax Accounting Risk Management Business Law Property Marketing Course Equality, Diversity and Discrimination Microsoft Office course Resilience Training: Developing Mental Resilience Conflict Resolution Job Search Skills Effective CV Writing: Crafting Impressive Resumes Time Management Creative Thinking: Techniques and Tools for Problem Solving Corporate Relationship Goals for Success Assertiveness Skills: Developing Confidence and Effective Communication Emotional Intelligence and Human Behaviour Interpersonal Skills for Professional Development: Building Effective Relationships Business Networking Skills Decision Making and Critical Thinking Online Course In this exclusive Housing / Tenant / Resident Liaison Officer bundle, you really hit the jackpot. Here's what you get: Step by step Housing / Tenant / Resident Liaison Officer lessons One to one assistance from Housing / Tenant / Resident Liaison Officerprofessionals if you need it Innovative exams to test your knowledge after the Housing / Tenant / Resident Liaison Officercourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all 33 Housing / Tenant / Resident Liaison Officer courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Housing / Tenant / Resident Liaison Officer certificate and transcript on the next working day Easily learn the Housing / Tenant / Resident Liaison Officer skills and knowledge you want from the comfort of your home The Housing / Tenant / Resident Liaison Officer course has been prepared by focusing largely on Housing / Tenant / Resident Liaison Officer career readiness. It has been designed by our Housing / Tenant / Resident Liaison Officer specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Housing / Tenant / Resident Liaison Officer Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Housing / Tenant / Resident Liaison Officer bundle course has been created with 33 premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Housing / Tenant / Resident Liaison Officer Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Housing / Tenant / Resident Liaison Officer Elementary modules, allowing our students to grasp each lesson quickly. The Housing / Tenant / Resident Liaison Officer course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Housing / Tenant / Resident Liaison Officer training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Housing / Tenant / Resident Liaison Officer. Requirements To participate in this Housing / Tenant / Resident Liaison Officer course, all you need is - A smart device A secure internet connection And a keen interest in Housing / Tenant / Resident Liaison Officer. Career path You will be able to kickstart your Housing / Tenant / Resident Liaison Officer career because this course includes various courses as a bonus. This Housing / Tenant / Resident Liaison Officeris an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Housing / Tenant / Resident Liaison Officer career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.

Housing / Tenant / Resident Liaison Officer Advanced Diploma - CPD Certified
Delivered Online On Demand5 days
£279

Diploma in Anger Management and Conflict Resolution - CPD Certified

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 Diploma in Anger Management and Conflict Resolution Mega Bundle** Diploma in Anger Management and Conflict Resolution Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Diploma in Anger Management and Conflict Resolution package online with Studyhub through our online learning platform. The Diploma in Anger Management and Conflict Resolution bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Diploma in Anger Management and Conflict Resolution course provides complete 360-degree training on Diploma in Anger Management and Conflict Resolution. You'll get not one, not two, not three, but twenty-five Diploma in Anger Management and Conflict Resolution courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Diploma in Anger Management and Conflict Resolution courses are yours for as long as you want them once you enrol in this course This Diploma in Anger Management and Conflict Resolution Bundle consists the following career oriented courses: Course 01: Anger Management Course 02: Conflict Resolution Course 03: Emotional Intelligence and Human Behaviour Course 04: Psychological Wellbeing and Crisis Intervention Course 05: Dialectical Behaviour Therapy (DBT): Counselling, Physiotherapy & Treatment Course 06: Mental Health Awareness and Psychiatric Disorders Course 07: Mental Health First Aid Certification Course 08: Overcoming OCD with Mindfulness & CBT Course 09: CBT for Abandonment Anxiety Course 10: The Secrets of Body Language Course 11: Self Regulation in Young Children Course 12: Motivational Interviewing Course 13: Family Support Worker Course Course 14: Counselling Children & Supporting Their Wellbeing Course 15: Applied Behaviour Analysis (ABA) for Autism Spectrum Disorders Course 16: Child and Adolescent Counselling Course 17: Reactive Strategies for Challenging Behaviour of Young People Course 18: Positive Behaviour in Children and Youth Course 19: Employee Engagement and Retention Strategies Course 20: Leadership and Management Essential Skill Course 21: Team Building Masterclass Course 22: Conflict Management Course 23: Workplace Violence, Harassment and Conflict Resolution Training Course 24: Accredited Mediator Skills Training: Mediation & Dispute Resolution Course 25: Stress Management Training The Diploma in Anger Management and Conflict Resolution course has been prepared by focusing largely on Diploma in Anger Management and Conflict Resolution career readiness. It has been designed by our Diploma in Anger Management and Conflict Resolution specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Diploma in Anger Management and Conflict Resolution Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Diploma in Anger Management and Conflict Resolution bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Diploma in Anger Management and Conflict Resolution Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Diploma in Anger Management and Conflict Resolution Elementary modules, allowing our students to grasp each lesson quickly. The Diploma in Anger Management and Conflict Resolution course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Diploma in Anger Management and Conflict Resolution bundle, you really hit the jackpot. Here's what you get: Step by step Diploma in Anger Management and Conflict Resolution lessons One to one assistance from Diploma in Anger Management and Conflict Resolution professionals if you need it Innovative exams to test your knowledge after the Diploma in Anger Management and Conflict Resolution course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Diploma in Anger Management and Conflict Resolution courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Diploma in Anger Management and Conflict Resolution certificate and transcript on the next working day Easily learn the Diploma in Anger Management and Conflict Resolution skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diploma in Anger Management and Conflict Resolution training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Diploma in Anger Management and Conflict Resolution Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Diploma in Anger Management and Conflict Resolution course, all you need is - A smart device A secure internet connection And a keen interest in Diploma in Anger Management and Conflict Resolution Career path You will be able to kickstart your Diploma in Anger Management and Conflict Resolution career because this course includes various courses as a bonus. This Diploma in Anger Management and Conflict Resolution is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Diploma in Anger Management and Conflict Resolution career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Diploma in Anger Management and Conflict Resolution - CPD Certified
Delivered Online On Demand6 days
£279

CV Mastery: Crafting a Winning Resume and Interview Skills

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 CV Mastery: Crafting a Winning Resume and Interview Skills Mega Bundle** CV Mastery: Crafting a Winning Resume and Interview Skills Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the CV Mastery: Crafting a Winning Resume and Interview Skills package online with Studyhub through our online learning platform. The CV Mastery: Crafting a Winning Resume and Interview Skills bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This CV Mastery: Crafting a Winning Resume and Interview Skills course provides complete 360-degree training on CV Mastery: Crafting a Winning Resume and Interview Skills. You'll get not one, not two, not three, but twenty-five CV Mastery: Crafting a Winning Resume and Interview Skills courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these CV Mastery: Crafting a Winning Resume and Interview Skills courses are yours for as long as you want them once you enrol in this course This CV Mastery: Crafting a Winning Resume and Interview Skills Bundle consists the following career oriented courses: Course 01: Effective CV Writing: Crafting Impressive Resumes Course 02: CV Writing, Proofreading and Interview Skills Course 03: Interview Skills: Ace the Interview Course 04: Job Search Skills & Interview Preparation in the UK Course 05: Job Interview Masterclass Course 06: Video Job Interview for Job Seekers Course 07: Motivational Interviewing Course 08: Ultimate Job Interview in English Course 09: Effective Communication Skills Diploma Course 10: Creating a Professional LinkedIn profile Course 11: Personal and Networking Skills Course 12: Negotiation Skills Course 13: Report Writing Course 14: Persuasion and Influencing Skills Course 15: Virtual Team Building & Management Course 16: Conflict Resolution Course 17: Emotional Intelligence and Social Management Diploma Course 18: Time Management Course 19: Stress Management Training Course 20: Public Speaking: Presentations like a Boss Course 21: Diversity Training Course 22: Diploma in Career Development and Passion Course 23: Decision Making and Critical Thinking Online Course Course 24: Change Management Course 25: Touch Typing Complete Training Diploma The CV Mastery: Crafting a Winning Resume and Interview Skills course has been prepared by focusing largely on CV Mastery: Crafting a Winning Resume and Interview Skills career readiness. It has been designed by our CV Mastery: Crafting a Winning Resume and Interview Skills specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The CV Mastery: Crafting a Winning Resume and Interview Skills Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This CV Mastery: Crafting a Winning Resume and Interview Skills bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This CV Mastery: Crafting a Winning Resume and Interview Skills Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into CV Mastery: Crafting a Winning Resume and Interview Skills Elementary modules, allowing our students to grasp each lesson quickly. The CV Mastery: Crafting a Winning Resume and Interview Skills course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive CV Mastery: Crafting a Winning Resume and Interview Skills bundle, you really hit the jackpot. Here's what you get: Step by step CV Mastery: Crafting a Winning Resume and Interview Skills lessons One to one assistance from CV Mastery: Crafting a Winning Resume and Interview Skillsprofessionals if you need it Innovative exams to test your knowledge after the CV Mastery: Crafting a Winning Resume and Interview Skillscourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five CV Mastery: Crafting a Winning Resume and Interview Skills courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your CV Mastery: Crafting a Winning Resume and Interview Skills certificate and transcript on the next working day Easily learn the CV Mastery: Crafting a Winning Resume and Interview Skills skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This CV Mastery: Crafting a Winning Resume and Interview Skills training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in CV Mastery: Crafting a Winning Resume and Interview Skills Requirements To participate in this CV Mastery: Crafting a Winning Resume and Interview Skills course, all you need is - A smart device A secure internet connection And a keen interest in CV Mastery: Crafting a Winning Resume and Interview Skills Career path You will be able to kickstart your CV Mastery: Crafting a Winning Resume and Interview Skills career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore CV Mastery: Crafting a Winning Resume and Interview Skills career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

CV Mastery: Crafting a Winning Resume and Interview Skills
Delivered Online On Demand6 days
£279

Existential Dialogue 2025: "Difference" with Dr. Todd DuBose

By Therapy Harley Street

Sanity is privileged over insanity, which is stigmatized. A therapoet views differences without hierarchy, valuing each unique expression. We aim to explore the lived experiences on irregular perceptions of reality with an open mind. Each Saturday includes: a live dialogue between Prof. Ernesto Spinelli and an International Existential Therapist; a moment to share your thoughts and feelings with the teachers; and a final integration facilitated by Bárbara Godoy. This series of ten dialogues set out to explore the multifaceted dimentions and complexities associated with Existential Therapies. It attempts to engage with various interpretations of insanity through the lens of patients often painful, confounding, and deeply unsettling life experiences. Difference - between Prof. Ernesto Spinelli and Dr. Todd DuBose "Sanity and insanity have been situated in relation to each other on a hierarchical scale that privileges sanity over, beyond, above, and more than its “less than” subjugated copy, insanity. Framed in this way, insanity can only be stigmatized, devalued and pathologized, while sanity is that to which we are to strive, uphold, and genuflect. The therapoet as a phenomenological hermeneutic horizontalizes a spectrum of “sayings of suffering souls”, or “befallings”, which is the originally meaning of “symptom”, not as a pathogen to be excised. Countering supremacist hierarchies of sanity/insanity, or health/illness, the therapoet sees difference, not as deficient, but just different, anew, and not in relation to any centric norm, but just to other differences. The relation to other differences is a relative gradation, whose incomparability resists any kind of nothing-but-ism any more than a fish can be said to be nothing but a squirrel with fins, or dirt as nothing but dry water. The therapoet, therefore, attends to each showing or saying of the suffering soul, sufficient in itself, as it is, in its own way of presencing, by being with it, letting it be, without why.” Dr. Todd DuBose. Dr. Todd DuBose is a world-renowned, Distinguished Full Professor at The Chicago School’s College of Professional Psychology. He teaches philosophical foundations of practices of care, ethics, loss and mourning, psychology and spirituality, psychopathology, among other courses, all from a human science perspective, and with a particular focus on therapoetic care. He is a licensed psychologist, supervisor, consultant, and former chaplain, with over thirty-five years of experience. He holds degrees in continental and comparative philosophy of religion and existential-hermeneutical-phenomenological human science clinical psychology and integrates these approaches as a way of caring for such experiences as the impossible (no way out, boundary or limited situations), extreme experiences (such as psychosis, nihilism, suicidal and homicidal ideation), and the taboo (the places no one wants to go: the unwanted and unacceptable, unsayable, unforgiveable, forbidden, and irreverent). He regularly presents workshops in several international venues such as the Circulo de Estudios en Psicoterapia Existential, in Mexico City, Mexico, the Zhi Mian International Institute of Existential-Humanistic Psychology in Dali, China, and the Centre for Existential Practice in Melbourne, Australia. He is widely published and has written on caring for others in very difficult situations including traumatic loss, surviving the COVID-19 pandemic, and meaninglessness. He has also written a short dialogue with Miles Groth, edited by Loray Daws, called, Dialogues on The Soul of Existential Therapy, published by The Society for Existential Analysis. Most of all, he considers himself simply a fellow human being. Prof. Ernesto Spinelli was Chair of the Society for Existential Analysis between 1993 and 1999 and is a Life Member of the Society. His writings, lectures and seminars focus on the application of existential phenomenology to the arenas of therapy, supervision, psychology, and executive coaching. He is a Fellow of the British Psychological Society (BPS) as well as an APECS accredited executive coach and coaching supervisor. In 2000, he was the Recipient of BPS Division of Counselling Psychology Award for Outstanding Contribution to the Profession. And in 2019, Ernesto received the BPS Award for Distinguished Contribution to Practice. His most recent book, Practising Existential Therapy: The Relational World 2nd edition (Sage, 2015) has been widely praised as a major contribution to the advancement of existential theory and practice. Living up to the existential dictum that life is absurd, Ernesto is also the author of an on-going series of Private Eye novels. Date and Time: Saturday 22 March from 2 pm to 3 pm – (UK time) Individual Dialogue Fee: £70 Venue: Online Zoom FULL PROGRAMME 2025: 25 January “Knots” with Prof. Ernesto Spinelli and Bárbara Godoy 22 February “Healing” with Dr. Michael Guy Thompson and Prof. Ernesto Spinelli 22 March “Difference” with Prof. Tod DuBose and Prof. Ernesto Spinelli 12 April “Polarisation” with Prof. Kirk Schneider and Prof. Ernesto Spinelli 3 May “Character” with Prof. Robert Romanyshyn and Prof. Ernesto Spinelli 21 June “Opening” with Dr. Yaqui Martinez and Prof. Ernesto Spinelli 19 July “Meaning” with Dr. Jan Resnick and Prof. Ernesto Spinelli 25 October “Invention” with Dr. Betty Cannon and Prof. Ernesto Spinelli 15 November “Hallucination” with Prof. Simon du Plock and Prof. Ernesto Spinelli 13 December “Hysteria” with Bárbara Godoy and Prof. Ernesto Spinelli Read the full programme here > Course Organised by:

Existential Dialogue 2025: "Difference" with Dr. Todd DuBose
Delivered OnlineSat, Mar 2217:00
£70

Enhancing Performance with Productive Conflict: In-House Training

By IIL Europe Ltd

Enhancing Performance with Productive Conflict: In-House Training Most organizations have typically held the belief that workplace conflict is something that needs to be prevented, resolved, and/or mitigated. After all, conflict creates stress and leads to a variety of performance problems and very real costs. However, what savvy organizations have come to embrace is the understanding that when conflict is truly understood and harnessed, it can be utilized to not only add value to teams, but also enhance workplace performance. Conflict can be productive and make organizations better! Learners will explore the results of a formal, personalized, conflict-related assessment, uncovering targeted nuances of their conflict responses in action. Participants will learn to use basic strategies which allow them to transform destructive conflict responses into more productive ones, especially in the moment when they are happening. What you will Learn At the end of this program, you will be able to: Apply different models for understanding the lifecycle and dynamics of conflict Describe a physiological response to conflict and its impact on communication Recognize the correlation between a person's conflict style and how they respond to conflict Identify your own default responses to conflict and catch them in action Reframe automatic negative thoughts to create more positive interpersonal outcomes Utilize various tactics and strategies to transform destructive conflict responses into productive ones Getting Started Introductions and social agreements Course goal and objectives Opening activities Module 1: The Dynamics and Anatomy of Conflict Conflict basics Dynamics of conflict The anatomy of conflict Module 2: Conflict Styles and Conflict Conflict through the conflict style lens Exploring your style in conflict Destructive responses to conflict Module 3: Changing Your Response to Conflict Changing your conflict response Three steps to productive conflict Choosing a productive conflict response

Enhancing Performance with Productive Conflict: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£495

Facilitating Effective Meetings: In-House Training

By IIL Europe Ltd

Facilitating Effective Meetings: In-House Training Billions of dollars and exorbitant amounts of time are wasted annually across the globe because of organizations' meeting practices. This contributes to serious performance problems for both organizations and employees, and it has a serious impact on culture and morale. But despite the costs and consequences, every-day people in any role have the ability to change that. They can reduce cost, improve productivity, and enhance their workplace cultures by improving their meeting facilitation skills. And that is because facilitation skills start in the planning stage, not in the live meeting stage. In this course, participants will learn that their responsibility as a facilitator is to be a steward of time, money, relationships, and performance. To do that, they will learn to estimate costs of meetings and practice a variety of strategic thinking and analysis tasks to effectively plan results-aligned meetings. They will also apply several techniques and strategies to proactively prevent and deal with conflict in meetings, as well as give objective, constructive feedback to others in order to create behavior change during meetings. Participants must bring laptops with them and have internet access during the course (both virtual classroom and traditional classroom). The laptops are needed for specific activities. Also note that this course pairs well with IIL's Conflict Resolution Skills and Decision Making and Problem Solving courses, which go much deeper into related skills and tools that support effective meeting facilitation. What you will Learn At the end of this program, you will be able to: Estimate the financial and time costs of attendance for real-world meetings Use a performance formula to define the purpose of meetings Describe the responsibilities and qualities of an effective facilitator Analyze situations to determine when a meeting is necessary Articulate performance-driven meeting goals and results Align meeting goals and results Strategize to invite, involve, and exclude appropriate attendees Explain research-based best practices for meeting decisions and agenda development Create an effective agenda for a results-driven meeting Apply proactive tools and strategies for relationship-building dealing with meeting conflict Give constructive behavioral feedback using the Situation-Behavior-Impact® technique The Business Case for Effective Facilitation Embracing the research on meetings Estimating the real costs of meetings Determining a meeting's performance value Clarifying the meeting facilitator's role Facilitating the Meeting Plan Determining if a meeting is necessary Aligning meeting goals with meeting types Identifying the right attendees Creating a strategically effective agenda Facilitating the Live Meeting Building relationships from the start Dealing with conflict proactively Giving feedback on unproductive behavior

Facilitating Effective Meetings: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£495

Innovation Project Management: Virtual In-House Training

By IIL Europe Ltd

Innovation Project Management: Virtual In-House Training Companies need growth for survival. Companies cannot grow simply through cost reduction and reengineering efforts. This program describes the relationship that needs to be established between innovation, business strategy, and project management to turn a creative idea into a reality. We will explore the importance of identifying the components of an innovative culture, existing differences, challenges, and the new set of skills needed in innovation project management. Companies need growth for survival. Companies cannot grow simply through cost reduction and reengineering efforts. Innovation is needed and someone must manage these innovation projects. Over the past two decades, there has been a great deal of literature published on innovation and innovation management. Converting a creative idea into reality requires projects and some form of project management. Unfortunately, innovation projects, which are viewed as strategic projects, may not be able to be managed using the traditional project management philosophy we teach in our project management courses. There are different skill sets needed, different tools, and different life-cycle phases. Innovation varies from industry to industry and even companies within the same industry cannot come to an agreement on how innovation project management should work. This program describes the relationship that needs to be established between innovation, business strategy, and project management to turn a creative idea into a reality. We will explore the importance of identifying the components of an innovative culture, existing differences, challenges, and the new set of skills needed in innovation project management. What you Will Learn Explain the links needed to bridge innovation, project management, and business strategy Describe the different types of innovation and the form of project management each require Identify the differences between traditional and innovation project management, especially regarding governance, human resources management challenges, components of an innovative culture and competencies needed by innovation project managers Establish business value and the importance of new metrics for measuring and reporting business value Relate innovation to business models and the skills needed to contribute in the business model development Recognize the roadblocks affecting innovation project management and their cause to determine what actions can be taken Determine the success and failure criteria of an innovation project Foundation Concepts Understanding innovation Role of innovation in a company Differences between traditional (operational) and strategic projects Innovation management Differences between innovation and R&D Differing views of innovation Why innovation often struggles Linking Innovation Project Management to Business Strategy The business side of innovation project management The need for innovation targeting Getting close to the customers and their needs The need for line-of-sight to the strategic objectives The innovation enterprise environmental factors Tools for linking Internal Versus External (Co-creation) Innovation Open versus closed innovation Open innovation versus crowdsourcing Benefits of internal innovation Benefits of co-creation (external) innovation Selecting co-creation partners The focus of co-creation The issues with intellectual property Understanding co-creation values Understanding the importance of value-in-use Classification of Innovations and Innovation Projects Types of projects Types of innovations Competency-enhancing versus competency-destroying innovations Types of innovation novelty Public Sector of Innovation Comparing public and private sector project management Types of public service innovations Reasons for some public sector innovation failures An Introduction to Innovation Project Management Why traditional project management may not work The need for a knowledge management system Differences between traditional and innovation project management Issues with the 'one-size-fits-all' methodology Using end-to-end innovation project management Technology readiness levels (TRLs) Integrating Kanban principles into innovation project management Innovation and the Human Resources Management Challenge Obtaining resources Need for a talent pipeline Need for effective resource management practices Prioritizing resource utilization Using organizational slack Corporate Innovation Governance Types of innovation governance Business Impact Analysis (BIA) Innovation Project Portfolio Management Office (IPPMO) Using nondisclosure agreements, secrecy agreements, confidentiality agreements, and patents Adverse effects of governance decisions Innovation Cultures Characteristics of a culture for innovation Types of cultures Selecting the right people Linking innovation to rewards Impact of the organizational reward system Innovation Competencies Types of innovation leadership The need for active listening Design thinking Dealing with ambiguity, uncertainty, risks, crises, and human factors Value-Based Innovation Project Management Metrics Importance of innovation project management metrics Understanding value-driven project management Differences between benefits and value - and when to measure Traditional versus the investment life cycle Benefits harvesting Benefits and value sustainment Resistance to change Tangible and intangible innovation project management metrics Business Model Innovation Business model characteristics Impact of disruptive innovation Innovation Roadblocks Roadblocks and challenges facing project managers Ways to overcome the roadblocks Defining Innovation Success and Failure Categories for innovation success and failure Need for suitability and exit criteria Reasons for innovation project failure Predictions on the Future of Innovation Project Management The Six Pillars of changing times Some uses for the new value and benefits metrics

Innovation Project Management: Virtual In-House Training
Delivered OnlineFlexible Dates
£495

Microsoft Project White Belt 2016: In-House Training

By IIL Europe Ltd

Microsoft® Project White Belt® 2016: In-House Training This workshop serves as an introduction to the interface and features of Microsoft® Project. This workshop serves as an introduction to the interface and features of Microsoft® Project. It is kept up to date with the framework outlined by Project Management Institute's A Guide to the Project Management Body of Knowledge (PMBOK® Guide). This course will be led by an IIL-certified instructor who will outline the benefits of Microsoft Project, provide tips on using various features and common shortcuts, recommend guidelines, and discuss the application of scheduling concepts to manage project work. What you Will Learn You'll learn how to: Define key scheduling concepts and terms Effectively navigate the user interface and interpret common views Configure essential elements of a new schedule Enter and modify a task list Set dependencies between tasks Create a basic resource list and generate assignments Format targeted areas of the Gantt Chart view Prepare the schedule for printing Getting Started Introductions Course objectives Course outline Navigating the User Interface and Views The ribbon The Quick Access Toolbar General and display options Major elements on the Project screen The Gantt chart, calendar, and network diagram views The help Setting up a New Schedule New schedules from blank, templates or other files The project starting date and forward scheduling The project standard calendar and exception days Entering, Modifying, and Outlining Task Data Task entering options and edition Unscheduled tasks Duration estimates for a single task or multiple tasks Tasks organization Multi-level outline Notes to detail tasks Creating Dependencies by Setting Links The critical path Critical path calculation in Project Dynamic schedules and dependencies Link tasks in Project Displaying the critical path Entering and Assigning Resources Resource planning Resource list Resource assignments Formatting Gantt Chart View Format options for text and Gantt charts Print options

Microsoft Project White Belt 2016: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£495

Microsoft Project White Belt 2013: In-House Training

By IIL Europe Ltd

Microsoft Project White Belt® 2013: In-House Training This workshop serves as an introduction to the interface and features of Microsoft® Project 2013. This course will be led by an IIL-certified instructor who will outline the benefits of Microsoft Project, provide tips on using various features and common shortcuts, recommend guidelines, and discuss the application of scheduling concepts to manage project work This workshop serves as an introduction to the interface and features of Microsoft® Project 2013. This course will be led by an IIL-certified instructor who will outline the benefits of Microsoft Project, provide tips on using various features and common shortcuts, recommend guidelines, and discuss the application of scheduling concepts to manage project work. What you Will Learn You'll learn how to: Define key scheduling concepts and terms Effectively navigate the user interface and interpret common views Configure essential elements of a new schedule Enter and modify a task list Set dependencies between tasks Create a basic resource list and generate assignments Format targeted areas of the Gantt Chart view Prepare the schedule for printing Getting Started Introductions Course objectives Course outline Navigating the User Interface and Views Navigate and use the Ribbon Use and customize the Quick Access Toolbar Modify general and display options Become familiar with major elements on the Project screen Navigate Gantt Chart, calendar, and network diagram views Search for a help topic Setting up a New Schedule Create new schedules Create a new schedule using existing information Enter and modify the schedule start date Enter and modify exception days in the calendar Entering, Modifying, and Outlining Task Data Enter, edit, correct, and clear information Enter unscheduled tasks Enter duration estimates for a single task or multiple tasks Organize tasks Set up a multi-level outline Add notes to tasks Creating Dependencies by Setting Links Identify a critical path in a simple schedule Understand how scheduling software calculates a critical path Describe dynamic schedules and dependencies Create links using various methods Display the critical path Entering and Assigning Resources Plan for resources Create a list of available resources Assign resources Formatting Gantt Chart View Format text and Gantt Chart bars Format a collection of items Configure print options

Microsoft Project White Belt 2013: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£495