Saving Difficult Customers Certification Indeed, even fruitful associations should manage disappointed clients or customers every once in a while. A portion of these clients will be hostile, regularly on the grounds that they feel irate or upset and battle to control their feelings. As such, they are "troublesome clients". Taking care of these clients requires solid relational abilities, a quiet way and an eagerness to work with the client. In this course, you will figure out how to determine tense circumstances and resolve protests rapidly and proficiently. You Will Learn: The reasons why a client might be disappointed with an item or administration The most effective method to utilize your voice to stop a strained circumstance, and how trying to avoid panicking can improve a client's disposition Why you ought to never endeavor to reject obligation Why you should zero in on the client first, at that point the difficult that has incited their grumbling Why you ought to circle back to a client after you have tackled their concern Advantages of Taking This Course: In the event that you work in client benefits, this course will help you manage troublesome clients and, thus, decrease your feelings of anxiety On the off chance that you work in an office, this course will help you handle troublesome guests In the event that you work in deals, this course will assist you with stopping tense or off-kilter minutes that may emerge during an attempt to sell something On the off chance that you work in an occupation whereby you regularly come into contact with people in general, for example, the crisis benefits, this course will help you stay quiet in testing circumstances
Level 4 Diploma | FREE QLS Endorsed Certificate | GIFT: FREE 10 CPD Courses & PDF Certificates | Lifetime Access
Level 5 Diploma | Free QLS Endorsed Certificate & PDF Certificates | 12-in-1 Bundle | CPD Accredited | Lifetime Access
Level 4 Diploma | FREE QLS Endorsed Certificate | 11 CPD Courses & PDF Certificates | 140 CPD Points | CPD Accredited
Understanding loss and the best ways to help This sensitive course gives you greater insight into our natural grieving process, what can go wrong, the myths about grief, and how you can support those going through it Accredited CPD: 6 hours Incredibly helpful online grief course, very informativeEMMA WARDROPPER Loss is a common human experience and major part of life – every one of us will face the loss of a loved one at some time in our lives. Grief and bereavement can hit us in other ways too – like when we lose someone through dementia, addiction or divorce, or lose something significant, like the ability to have our own children or our physical health. This online course helps explain the different ways people react to grief, offers guidance on the most appropriate ways to support people and will also help you with your own grief when the time comes. Véronique's compassion and own extensive experience of grief and supporting others really shines through Why take this course In our Western culture death and dying have largely been taken into the realm of professionals, with many of us dying in hospital. Death is rarely a part of our conversations. Many don’t feel comfortable around the bereaved, they don’t know what to say or do for the best, or what to expect when faced with a bereaved person. This can make the experience of being bereaved very lonely, particularly as there are also many misunderstandings around grief, which can sometimes make matters worse. Véronique is passionate about dispelling these myths and giving people a clear roadmap to demystify what is a normal, healthy response to the death of a loved one – and identify when professional help might be needed. As well as her own personal experiences of grief, she has supported countless others over the years through her professional role as a Human Givens practitioner as well as on a personal level. This compassionate online course, which is illustrated with case histories and packed full of practical tips, will help you feel more confident when supporting grieving friends, patients, family or neighbours – and leave you better prepared for what to expect in your own times of grief. What will you learn The common myths surrounding grief and bereavement – what’s true and what isn’t How differing cultural, religious and belief-based views impact on how people grieve What the science and the latest research tells us about the grieving process The 3 common responses to the death of a loved one When grieving becomes a problem; complicated, avoidant or delayed grief Grieving for someone who is still alive Two different sorts of crying Pathological grieving – how to tell if professional help is needed Guilt and grieving over the loss of someone you feel you might have helped, e.g. suicide, drug or alcohol related death Why our innate emotional needs (part of our ‘human givens’) have a protective role Essential ‘Do’s and Don’ts’ for those wanting to support an individual who has lost a loved one – and how these can change over time or depending on the context How the circumstances around a death can affect how individuals grieve The impact of sudden, unexpected death What to expect in the early days following the loss of a loved one The value and use of ritual The role of our emotions – and why they can come up again out of the blue, sometimes years later How to help children and teenagers deal with death Living loss: grieving over e.g. divorce, infertility, caring for a loved one who is terminally ill, estrangement from friends or family members, the loss of job, or status, freedom, hope etc. The effects of trauma on the process of grief and when to detraumatise the memory How depression and trauma can impact on grieving Practical ways to help someone immersed in grief Case history showing how a human givens therapist helped with extreme grief Help for those that are grieving Case studies: personal experiences of being bereaved and what helped Strategies to avoid being overwhelmed – dipping in and out of grief The use of targeted specialist groups (e.g. death by suicide, drugs, alcohol, the death of a child, of a life partner, cancer, sudden death, stillbirth, sepsis or Covid) and social media Finding meaning and purpose after loss Re-engaging with life Integrating the changes. Course Programme Part 1How and why we grieve Part 2What you need to know about grief and bereavement Part 3 Practical things you can do to help Who is this course suitable for This course is for anyone who would like to understand more about grief and the different ways loss can affect us, and to feel more confident in helping those who are bereaved. An online course, it is presented in a clear, practical way without psychobabble to make it as readily accessible and helpful to as many people as possible – including those who may be currently grieving themselves. What's included? Videos PDF Course notes Life-long access CPD Certificate Course format This online course is split into 3 modules, each of which are broken down further into different sections of videos clips delivered in English. There are also course notes for you to download, plus additional reading information and a range of helpful links. You can take as long as you like to work your way through this online course on Grief and Bereavement and can view it as many times as you like. Once you have completed the course, you will receive a CPD certificate. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. Meet your tutor Véronique Chown Véronique is a psychotherapist with over 20 years experience in private practice during which time she also worked for three years in the NHS. Read more
As an NLP member scout you will receive access to our Recruitment Portal. The Recruitment Portal will allow you to: - Directly refer players to our club contacts - Have direct communication with our club contacts - Request your players be uploaded onto the portal for all NLP club contacts to view, assess, and provide responses and feedback for - Gives you the early advantage by responding to live club requests Please see a brief video at the following link: https://youtu.be/f0UIN8FSLjE
This course takes you through the full spectrum of basic to advanced topics, equipping you with the skills you need to get started with Git and GitHub. With the help of exercises and activities, you will be able to grasp all the concepts of Git and GitHub with ease.
***Teaching and Child Care Complete Mega Bundle*** Develop the skills required for childcare and become a better teacher. Teaching and Child Care Complete Mega Bundle are rapidly evolving professions, with most schools now requiring mastery of both skills. Our course is designed to improve teachers' understanding of child psychology and to help them develop higher level teaching skills. This course will provide a flexible path to a career in the Teaching and Child Care Complete Bundle setting. This Teaching and Child Care Complete Mega Bundle course is a bundle of 15 courses. We have sincerely combined these 15 courses with a comprehensive curriculum made by the expert teachers to make this Teaching and Child Care Complete Bundle course highly valuable for you. Depending on your need, you will get dedicated tutor support throughout this course. Our tutors are always happy to assist our learners. So, you need to ask for assistance only! With this Teaching and Child Care Complete Mega Bundle course, you will get 15 courses! It means you will get 15 different certificates of achievement once you complete all the courses successfully. Imagine how your CV will be enriched. And the PDF certificates are completely free. With this course, you will increase your employability skill enormously and stand out from the crowd. So, why do you hesitate? Just enrol on this course, and the rest is on us to make your learning journey a pleasant one. This Teaching and Child Care Complete Bundle course is fully online and self-paced, so you don't need to worry about timing. You can set your own schedule to continue the courses. Let's see what are those 15 courses included in this Teaching and Child Care Complete Mega Bundle course- Dyslexia Autism Diploma ADHD Awareness Course Level 2 Award in Support Work in Schools and Colleges Level 2 Diploma for the Early Years Practitioner Diploma in Special Education Needs (SEN) EYFS Teaching Diploma Teaching Assistant Level 3 Award in Childcare and Education Early Years Level 4 Primary Teaching Diploma Nursery Nurse Childcare and Nutrition Level 3 Designated Safeguarding Lead Training Course Level 2 Certificate in Behaviour that Challenges in Children Learning Outcomes By the end of this Teaching and Child Care Complete Mega Bundlecourse, you will be able to - Gain a thorough understanding of child psychology. Understand roles, responsibilities and relationships in education and training. Be a teacher in your chosen field. Deal with students effectively and efficiently in different settings. Take care of the Special Education Needs and other problems the children face. Why Choose Teaching and Child Care Complete Bundle from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. Other Teaching and Child Care Complete Mega Bundle Course 15 PDF Certificate Free Expert Tutor Support Lifetime Access Unlimited Retake Course 01: Dyslexia Course Curriculum Module 01: An Overview of Dyslexia Module 02: Learning Difficulties Due to Dyslexia Module 03: Impact of Dyslexia in the Educational Setting Module 04: Helping Adults with Dyslexia Module 05: Dyslexia in the Workplace Module 06: Approaches in Dyslexia Module 07: Dyslexia Strengths and Rewards Module 08: Assessment and Evaluation of Dyslexia Module 09: Dyslexia Friendly Learning Environment Module 10: Relevant Laws for Dyslexia Course 02: Autism Diploma Course Curriculum Module 01: Introduction to Autism Spectrum Disorder (ASD) Module 02: Approaches to Helping People and Children with Autism Module 03: Diagnosis of Autism Module 04: Communication Module 05: Cognitive Styles and Functions in Autism Module 06: Autistic Behaviour Module 07: Organisation Systems with Autistic Individuals Module 08: Autism Awareness Module 09: Government Policies on Autism in England Course 03: ADHD Awareness Course Course Curriculum Module 01: Overview of ADHD Module 02: The Experience of Treatment and Care for ADHD Module 03: Families and ADHD Module 04: Psychological Interventions for Children with ADHD in Educational Settings and Parent Training Module 05: ADHD and Attention Difficulties Module 06: Cognitive Approaches in ADHD Module 07: The Organisation of Care for ADHD Course 04: Level 2 Award in Support Work in Schools and Colleges Course Curriculum Module 01: Understand Schools and Colleges as Organisations Module 02: Understand Children and Young People's Development Module 03: Understand Communication and Professional Relationships with Children, Young People and Adults Module 04: Understand Children and Young People's Health and Safety Module 05: Safeguarding Children and Young People Module 06: Understand Equality, Diversity and Inclusion in Work with Children and Young People Course 05: Level 2 Diploma for the Early Years Practitioner Course Curriculum Module 01: Roles and Responsibilities of the Early Years Practitioner Module 02: Health and Safety of Babies and Young Children in the Early Years Module 03: Equality, Diversity and Inclusive Practice in Early Years Settings Module 04: Safeguarding, Protection and Welfare of Babies and Young Children in Early Years Settings Module 05: Understand How to Support Children's Development Module 06: Support Care Routines for Babies and Young Children Module 07: Support the Planning and Delivery of Activities, Purposeful Play Opportunities and Educational Programmes Module 08: Promote Play in an Early Years Setting Module 09: Support Well-being of Babies and Young Children for Healthy Lifestyles Module 10: Support Babies and Young Children to be Physically Active Module 11: Support the Needs of Babies and Young Children with Special Educational Needs and Disability Module 12: Promote Positive Behaviour in Early Years Settings Module 13: Partnership Working in the Early Years Module 14: Support Children's Transition to School Course 06: Diploma in Special Education Needs (SEN) Course Curriculum Module 01: Introduction Module 02: A Quick Overview of the New SEND Code of Practice Module 03: Legislation Related to SEN Module 04: SEN Assessments and Descriptors Module 05: Education for Children with Disabilities Module 06: Common SEN Conditions Found Within Mainstream Schools And many more... Course 07: EYFS Teaching Diploma Course Curriculum Module 01: An Overview of EYFS Module 02: Significance of Early Years in Development Module 03: Teaching Techniques Focusing EYFS Module 04: Curriculum for EYFS Teaching Module 05: EYFS Teaching Career Module 06: Fostering Learning and Development Module 07: Children Having Special Education Needs or Disabilities Module 08: Guiding Parents to the Early Years Foundation Stage And many more.. Course 08: Teaching Assistant Course Curriculum Module 01: Roles and Responsibilities of the Teaching Assistant Module 02: Working in the School Module 03: Working in the Classroom Module 04: Promote Children and Young people's Positive Behaviour Module 05: Support Children and Young People's Health and Safety Module 06: Communication and Professional Relationships with Children, Young People and Adults Module 07: Develop Professional Relationships with Children, Young People and Adults Module 08: Promote Equality, Diversity and Inclusion in Work with Children and Young People Module 09: Understand How to Safeguard the Wellbeing of Children and Young People Module 10: Support Learning Activities And many more.. Course 09: Level 3 Award in Childcare and Education Course Course Curriculum Module 1: Child Development from Conception to Seven Years Module 2: Children's Health and Wellbein Course 10: Level 4 Early Years Course Course Curriculum Module 1: Supporting the Emotional and Physical Well-being of Children Module 2: Equality, Diversity and Professional Partnerships Module 3: Health and Safety Legislation Module 4: Observations, Assessments and Planning Module 5: Safeguarding Children And many more.. Course 11: Primary Teaching Diploma Course Curriculum Module 01: Primary Education in the UK Module 02: Responsibilities, Qualifications and Skills Module 03: Initial Teacher Training Module 04: Types of Schools in the UK Module 05: Importance of Early Years in Development Module 06: EYFS Teaching Techniques Module 07: Teaching Primary English Module 08: Teaching Primary Mathematics Module 09: Teaching Primary Science, Design and Technology And many more.. Course 12: Nursery Nurse Course Course Curriculum Module 01: An Overview of Nursery Nurse Module 02: Recognizing Children's Growth and Development Module 03: Observation and Assessment of Children in Early Childhood Settings Module 04: How to Promote Equality, Diversity and Inclusive Practice in Early Years of Learning Module 05: Safeguarding and Protecting Young Children Module 06: Ensuring Health and Safety of Children in the Early Years Module 07: The Essence of Nutrition and Healthy Food for Children Module 08: Importance of Play and Learning in Children's Education Module 09: Ways of Working with Children Having Special Needs Module 10: Working in Partnership with Parents and Carers Course 13: Childcare and Nutrition Course Curriculum Module 01: Childcare and Nutrition Module 02: Children Growth and Development Module 03: Health and Safety of Children Module 04: Hygiene for Child Caring Module 05: The Use of Macronutrients Module 06: The Use of Micronutrients Module 07: Nutritional Requirements of Child Module 08: Child Nutritional Problem and Physical Development Module 09: Caring for Special Needs Children Module 10: Child Abuse and Neglect Module 11: Nutrition Education and Activities Course 14: Level 3 Designated Safeguarding Lead Training Course Course Curriculum Module 01: Introduction Module 02: Safeguarding Structure and Guidance Module 03: Recognising and Responding to Abuse Module 04: Responses Under the Safeguarding Structure Module 05: Working Together and Sharing Information Module 06: Recording Information Course 15: Level 2 Certificate in Behaviour that Challenges in Children Course Curriculum Module 1: Understand Behaviour That Challenges Module 2: Understand How to Support Positive Behaviour Module 3: Understand the Importance of Effective Communication and the Management of Behaviour That Challenges Module 4: Understand the Role of Reflection and Support for Those Involved in Incidents of Behaviour That Challenges Who is this course for? ***Teaching and Child Care Complete Mega Bundle*** This course is ideal for those who want to start a career in Teaching and Child Care or are already working in the education and training sector and want to improve their skills. This Teaching and Child Care Complete Mega Bundle course is also suitable for individuals working in a child care setting. Assessment Method After completing each module of Teaching and Child Care Complete Bundle, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for thiscourse, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Requirements There is no specific requirement to enrol for this Teaching and Child Care Complete Bundle course. However, you need to be over 16. Career path After completing this Teaching and Child Care Complete Bundle course, you may be able to pursue a variety of career opportunities. Such as - Primary teacher Nursery Teacher Assistant Teacher Child care assistant EYFS Teacher Nursery Nurse Certificates Certificate of completion Digital certificate - Included
Welcome to this dual-phase course. In the first segment, we delve into neural networks and deep learning. In the second, ascend to mastering Generative Adversarial Networks (GANs). No programming experience required. Begin with the fundamentals and progress to an advanced level.