Name: Crisis Management 1 Day Training in Sunderland
Price: 795 GBP
Availability: InStock

Stoke-on-Trent

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Course Overview:</span></h1><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Topics:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualities of an Effective Leader</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leader or Manager?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">That Vision Thing</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing Your Team Goals</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Motivation</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What Motivates?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Being Consistently Different</strong>&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dealing With Difficult Team Members</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Using a simple method of coaching, including action plans.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Three Key Skills of Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at the skills required to be an effective coach.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Instant Results Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Coaching in a hurry!</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can Do Coaching Practice</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Putting the learning into practice</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Feature:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By the end of this training you will be able to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Once after the training you receive course completion certificate from Mangates</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who can Attend?</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Anybody who is interested in learning Effective Skills to Lead a Team.</span></p>

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together.
Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships.
Conflict may emerge between managers and their staff, between team members or departments.
Conflict may be expressed openly, but it may also be hidden, in the form of irritation, resentment, loss of morale and lack of commitment. Hidden conflict is easy to miss and therefore can be particularly damaging.
Ultimately, this is likely to have an adverse effect on team and company performance, costing time and money.
It is therefore vital to manage conflict constructively.
As a team member and leader, your ability to deal with and resolve conflicts defines your success in the longer term.
Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands-on practice on proven frameworks, go through simulations and exercises that will train you to be a highly effective professional and leader, starting day one.
Target Audience:
Anybody who is interested in learning Conflict Management Skills

Learning Objectives:
Getting a handle on and gaining insights into your conflict management style through self-assessments (TKI®).
Role playing to practice techniques and new skills in a safe environment.
Proven best practices for approaching conflict management.
Practices for resolving conflict as a third party mediator.
Scientifically validated frameworks on effective communication in stressful situations.
Transferring your learning back to your work environment using job aids, templates and other resources.
How Will You Benefit?
Build trust and credibility with colleagues and team members
Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
Gain confidence in holding difficult conversations calmly and assertively.
Manage difficult situations proactively.
Increase your effectiveness in managing conflict.
See growth in your overall performance
Agenda:
Science behind workplace conflicts
Understanding Human Behavior
Different Personality Types
Conflict Management Styles
Conflict Management Strategies
Workplace Conflicts
Conflict Resolution Agreements
Working with difficult people
Relationship and reputation management
Certification:
Once after the training we will provide you with the course completion certificate.

Mangates

Conflict Management

Conflict Management 1 Day Training in Stoke-on-Trent

The sale ends 5 days before the event starts.

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Conflict Management 1 Day Training in St Andrews

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Conflict Management 1 Day Training in Warwick

Norwich

<p><strong>Course&nbsp; Overview:</strong></p>
<p><strong>Intended for:</strong></p>
<p>A good crisis management process will help identify threats to an organisation, its stakeholders and customers as well as providing structure to deal with a crisis when it does occur. Managing a crisis effectively will help ensure that any damage to an organisation is limited and that in post crisis the business can develop and grow.</p>
<p>This crisis management training course materials are designed for anyone that might have to deal with or be prepared for a crisis within their organisation. This could mean members of the crisis management team or simply managers within the organisation that should have a strong awareness of the process and requirements for dealing with a crisis.</p>
<p><strong>Course Contents:</strong></p>
<p>Limit the risk and manage the damage with these crisis management training course materials.</p>
<p>A crisis is defined as any situation that threatens to harm a person or property, disrupt business, negatively impact an organisation or damage its reputation. The role of crisis management is to help manage these situations when they occur, or where possible, avoid them happening altogether.</p>
<p>Perhaps you are looking to implement a crisis management process, or you want to upskill your workforce in the process you already have. You may even need to refresh the skills and thinking of the managers within your organisation. Whatever your need, Trainer Bubble provides you with a comprehensive crisis management training course to make your life easy.</p>
<p>Why is running this crisis management training course a good idea?</p>
<p>Well, just imagine if your participants were better able to:</p>
<p>●&nbsp;&nbsp;&nbsp;&nbsp; Identify the crisis vulnerability of your organisation.</p>
<p>●&nbsp;&nbsp;&nbsp;&nbsp; Put measures in place to limit the chance of a crisis occurring.</p>
<p>●&nbsp;&nbsp;&nbsp;&nbsp; Create a clear strategy for dealing with crisis when it happens.</p>
<p>●&nbsp;&nbsp;&nbsp;&nbsp; Improve their understanding of the impact of a crisis and how to mitigate it.</p>
<p>●&nbsp;&nbsp;&nbsp;&nbsp; Communicate with key stakeholders quickly and efficiently, to ensure damage limitation.</p>
<p>●&nbsp;&nbsp;&nbsp;&nbsp; Manage the relationship with customers and the media effectively.</p>
<p>&nbsp;</p>
<p><strong>Course Topics:</strong></p>
<ul>
<li>Types of Crisis &ndash; An examination of the types of crisis that can befall an organisation with an activity that begins to identify the crisis that could be specific to the participant&rsquo;s organisation. This is an excellent starting point to help participants understand the potential for crisis within their organisation and what vulnerabilities there are.</li>
<li>Stakeholder Identification &amp; Analysis &ndash; Crisis management is all about keeping stakeholders informed and engaged while mitigating the impact of the crisis on them. This session helps identify who the stakeholders are, how they need to be kept informed during a crisis and mapping the relationship.</li>
<li>Crisis Prevention &ndash; The best way to manage a crisis is to avoid it altogether. This section covers the different audit reviews an organisation should make. It also provides a structured audit review checklist document and allows the participants to practice its use. Where an audit review document already exists, the participants will be encouraged to review their own version.</li>
<li>Crisis Planning &ndash; Participants are provided with a structured list of the contents of a full crisis planning document, which explains each requirement, what should be included and why. They are also tested on this knowledge through key questions aimed at their understanding.</li>
<li>Crisis Strategy Checklist &ndash; This is a key document that should be included in with the crisis planning documentation. We provide this and review how to use it and what the benefits are.</li>
<li>Crisis Response &ndash; When crisis occurs, it&rsquo;s imperative that employees know how to respond. This session looks at the key elements to an effective crisis response.</li>
<li>Demonstrating Credibility &ndash; Using a simple process to identify what to say and how to say it.</li>
<li>Dealing with the Media &ndash; A key set of considerations to make when dealing with the media and a review of the alternatives to talking to the media.</li>
<li>Internal Communication &ndash; A key element that is often overlooked. Employees are a key stakeholder and should be kept informed during a crisis. Here we explain how.</li>
<li>Creating a Crisis Message &ndash; Providing a full description of the methodology behind formulating a crisis message, followed by a chance to create their own crisis message and review its effectiveness.</li>
<li>Crisis Recovery &ndash; What to do after the crisis has abated. Identifying the damage, knowing what steps to take next and taking a post-crisis review. This document is provided and participants get the chance to review and practice with this.</li>
<li>Online Reputation Management &ndash; Managing damaging information provided over the internet, dealing with social media and its influence and managing online threats to your organisation.</li>
<li>Crisis Practice &ndash; Case Study &ndash; Bringing all the skills together in an exploration of the crisis management process through the eyes of an organisation that went through this. A chance for participants to test their knowledge, consider their approach and practice ideas in a safe environment.</li>
</ul>
<p>As with all Trainer Bubble products, this training course is interactive and full of relevant activities.</p>
<p><strong>Objectives:</strong></p>
<p>At the end of this crisis management training course, your participants will be able to:</p>
<ul>
<li>Plan, anticipate and avoid crisis where possible</li>
<li>Manage the reputation of your organisation when crisis occurs</li>
<li>Respond appropriately to crisis</li>
<li>Address issues of online reputation</li>
<li>Develop tools that will help support your crisis management plan</li>
</ul>

Course Overview:
Intended for:
A good crisis management process will help identify threats to an organisation, its stakeholders and customers as well as providing structure to deal with a crisis when it does occur. Managing a crisis effectively will help ensure that any damage to an organisation is limited and that in post crisis the business can develop and grow.
This crisis management training course materials are designed for anyone that might have to deal with or be prepared for a crisis within their organisation. This could mean members of the crisis management team or simply managers within the organisation that should have a strong awareness of the process and requirements for dealing with a crisis.
Course Contents:
Limit the risk and manage the damage with these crisis management training course materials.
A crisis is defined as any situation that threatens to harm a person or property, disrupt business, negatively impact an organisation or damage its reputation. The role of crisis management is to help manage these situations when they occur, or where possible, avoid them happening altogether.
Perhaps you are looking to implement a crisis management process, or you want to upskill your workforce in the process you already have. You may even need to refresh the skills and thinking of the managers within your organisation. Whatever your need, Trainer Bubble provides you with a comprehensive crisis management training course to make your life easy.
Why is running this crisis management training course a good idea?
Well, just imagine if your participants were better able to:
● Identify the crisis vulnerability of your organisation.
● Put measures in place to limit the chance of a crisis occurring.
● Create a clear strategy for dealing with crisis when it happens.
● Improve their understanding of the impact of a crisis and how to mitigate it.
● Communicate with key stakeholders quickly and efficiently, to ensure damage limitation.
● Manage the relationship with customers and the media effectively.
 
Course Topics:
Types of Crisis – An examination of the types of crisis that can befall an organisation with an activity that begins to identify the crisis that could be specific to the participant’s organisation. This is an excellent starting point to help participants understand the potential for crisis within their organisation and what vulnerabilities there are.
Stakeholder Identification & Analysis – Crisis management is all about keeping stakeholders informed and engaged while mitigating the impact of the crisis on them. This session helps identify who the stakeholders are, how they need to be kept informed during a crisis and mapping the relationship.
Crisis Prevention – The best way to manage a crisis is to avoid it altogether. This section covers the different audit reviews an organisation should make. It also provides a structured audit review checklist document and allows the participants to practice its use. Where an audit review document already exists, the participants will be encouraged to review their own version.
Crisis Planning – Participants are provided with a structured list of the contents of a full crisis planning document, which explains each requirement, what should be included and why. They are also tested on this knowledge through key questions aimed at their understanding.
Crisis Strategy Checklist – This is a key document that should be included in with the crisis planning documentation. We provide this and review how to use it and what the benefits are.
Crisis Response – When crisis occurs, it’s imperative that employees know how to respond. This session looks at the key elements to an effective crisis response.
Demonstrating Credibility – Using a simple process to identify what to say and how to say it.
Dealing with the Media – A key set of considerations to make when dealing with the media and a review of the alternatives to talking to the media.
Internal Communication – A key element that is often overlooked. Employees are a key stakeholder and should be kept informed during a crisis. Here we explain how.
Creating a Crisis Message – Providing a full description of the methodology behind formulating a crisis message, followed by a chance to create their own crisis message and review its effectiveness.
Crisis Recovery – What to do after the crisis has abated. Identifying the damage, knowing what steps to take next and taking a post-crisis review. This document is provided and participants get the chance to review and practice with this.
Online Reputation Management – Managing damaging information provided over the internet, dealing with social media and its influence and managing online threats to your organisation.
Crisis Practice – Case Study – Bringing all the skills together in an exploration of the crisis management process through the eyes of an organisation that went through this. A chance for participants to test their knowledge, consider their approach and practice ideas in a safe environment.
As with all Trainer Bubble products, this training course is interactive and full of relevant activities.
Objectives:
At the end of this crisis management training course, your participants will be able to:
Plan, anticipate and avoid crisis where possible
Manage the reputation of your organisation when crisis occurs
Respond appropriately to crisis
Address issues of online reputation
Develop tools that will help support your crisis management plan

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction.

For more queries, reach out to us: info@mangates.com

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Sunderland

Crisis Management 1 Day Training in Sunderland

Online Reputation Management Certification <br /><br />In case you're not kidding about advancing your business, online standing administration is a vital procedure for expanding brand mindfulness. A positive online standing assists individuals with framing a decent assessment on your business and this, thusly, pulls in more rush hour gridlock to your site. Online Reputation Management (ORM) is the way toward observing and building up your computerized presence on the web. This can help you construct trust and validity, which, thus, advances deals and feature your best to imminent clients, who are looking for your items and administrations. Furthermore, monitoring what individuals are saying about your name or business can assist you with distinguishing what's working or not working for your business. <br /><br />What's Covered in the Course? <br /><br />This video seminar on online standing administration incorporates the accompanying points: <br /><br />How online standing is significant, and why you ought to invest energy checking it; <br /><br />Step by step instructions to make a successful online profile that assists individuals with effectively discovering your name on the Internet; how to utilize your name adequately, so your page shows at the highest point of Google rankings; <br /><br />Instructions to screen and build up your standing on LinkedIn, Twitter, YouTube and About Me, by utilizing your name, image and watchwords; <br /><br />Instructions to help your Google positioning with radio syndicated programs and digital recordings on the web; <br /><br />Instructions to make a compelling landing page on your site, and how to utilize pictures, to improve your positioning; <br /><br />How paid exposure can help you support your Google positioning, and how to make a significant Amazon Author Page, for higher believability; <br /><br />Step by step instructions to utilize the Google Keyword Search Tool, to build your online perceivability, and how to diminish the effect of negative audits. <br /><br />This video course offers the accompanying advantages <br /><br />Advantages of examining this seminar on online standing administration include: <br /><br />Boosting traffic and expanding perceivability on the Internet; <br /><br />Higher odds of forthcoming clients discovering your name or business and reaching you; <br /><br />Building higher validity and trust on the web and, consequently, improving brand mindfulness; <br /><br />Killing negative surveys, tattle and hypothesis with positive criticism and boosting your SEO positioning.

Online Reputation Management Certification 

In case you're not kidding about advancing your business, online standing administration is a vital procedure for expanding brand mindfulness. A positive online standing assists individuals with framing a decent assessment on your business and this, thusly, pulls in more rush hour gridlock to your site. Online Reputation Management (ORM) is the way toward observing and building up your computerized presence on the web. This can help you construct trust and validity, which, thus, advances deals and feature your best to imminent clients, who are looking for your items and administrations. Furthermore, monitoring what individuals are saying about your name or business can assist you with distinguishing what's working or not working for your business. 

What's Covered in the Course? 

This video seminar on online standing administration incorporates the accompanying points: 

How online standing is significant, and why you ought to invest energy checking it; 

Step by step instructions to make a successful online profile that assists individuals with effectively discovering your name on the Internet; how to utilize your name adequately, so your page shows at the highest point of Google rankings; 

Instructions to screen and build up your standing on LinkedIn, Twitter, YouTube and About Me, by utilizing your name, image and watchwords; 

Instructions to help your Google positioning with radio syndicated programs and digital recordings on the web; 

Instructions to make a compelling landing page on your site, and how to utilize pictures, to improve your positioning; 

How paid exposure can help you support your Google positioning, and how to make a significant Amazon Author Page, for higher believability; 

Step by step instructions to utilize the Google Keyword Search Tool, to build your online perceivability, and how to diminish the effect of negative audits. 

This video course offers the accompanying advantages 

Advantages of examining this seminar on online standing administration include: 

Boosting traffic and expanding perceivability on the Internet; 

Higher odds of forthcoming clients discovering your name or business and reaching you; 

Building higher validity and trust on the web and, consequently, improving brand mindfulness; 

Killing negative surveys, tattle and hypothesis with positive criticism and boosting your SEO positioning.

OnlineCoursesLearning.com

Online Reputation Management

General Admission

<div><div><div><div><div><div><div><div><div><div><div><div><p><strong>Course Overview: Personal Branding Fundamentals</strong></p><p> </p><p>In the modern professional landscape, personal branding has become a crucial aspect of success. Whether you're an entrepreneur, freelancer, or climbing the corporate ladder, establishing and managing your personal brand can significantly impact your career trajectory. The 'Personal Branding Fundamentals' course is meticulously designed to equip you with the essential skills and strategies to develop a compelling personal brand that resonates with your audience and fosters long-term success.</p><p> </p><p><strong>Module 1: Defining Your Brand Identity</strong> In Module 1, you will embark on a journey to discover and define your unique brand identity. You'll learn how to identify your strengths, values, and passions, and leverage them to craft a distinct personal brand that sets you apart from the competition.</p><p><strong>Module 2: Crafting Your Brand Story</strong> Module 2 delves into the art of storytelling and its pivotal role in personal branding. You'll learn how to craft a compelling brand narrative that captivates your audience, communicates your values, and forges genuine connections.</p><p><strong>Module 3: Maintaining Your Personal Brand</strong> Consistency is key to maintaining a strong personal brand. In Module 3, you'll explore strategies for consistently presenting your brand across various touchpoints, from social media platforms to face-to-face interactions, ensuring that your brand remains authentic and memorable.</p><p><strong>Module 4: Creating a Personal Branding Strategy</strong> Module 4 focuses on developing a comprehensive personal branding strategy tailored to your goals and target audience. You'll learn how to set measurable objectives, identify your target audience, and choose the most effective channels to amplify your brand message.</p><p><strong>Module 5: Implementing Your Personal Brand Strategy</strong> In Module 5, you'll dive into the practical implementation of your personal branding strategy. From optimizing your LinkedIn profile to crafting engaging content, you'll learn actionable tactics to effectively communicate your brand message and enhance your visibility.</p><p><strong>Module 6: Online Reputation Management</strong> In the digital age, your online reputation can make or break your personal brand. Module 6 equips you with the tools and techniques to monitor and manage your online presence, effectively handle feedback and criticism, and safeguard your reputation in an ever-evolving digital landscape.</p><p> </p><p><strong>Conclusion</strong> By the end of the 'Personal Branding Fundamentals' course, you will have gained a comprehensive understanding of the principles and practices of personal branding. Armed with practical skills and strategies, you'll be well-positioned to cultivate a powerful personal brand that opens doors, attracts opportunities, and propels you towards your professional goals. Whether you're a seasoned professional or just starting your career journey, investing in your personal brand is an investment in your future success.</p></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1_ Defining Your Brand Identity</h4><div><div><ul><li><div>
<span></span><h5>
Defining Your Brand Identity</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2_ Crafting Your Brand Story</h4><div><div><ul><li><div>
<span></span><h5>
Crafting Your Brand Story</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3_ Maintaining Your Personal Brand</h4><div><div><ul><li><div>
<span></span><h5>
Maintaining Your Personal Brand</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4_ Creating a Personal Branding Strategy</h4><div><div><ul><li><div>
<span></span><h5>
Creating a Personal Branding Strategy</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5_ Implementing Your Personal Brand Strategy</h4><div><div><ul><li><div>
<span></span><h5>
Implementing Your Personal Brand Strategy</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6_ Online Reputation Management</h4><div><div><ul><li><div>
<span></span><h5>
Online Reputation Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Course Overview: Personal Branding Fundamentals
 
In the modern professional landscape, personal branding has become a crucial aspect of success. Whether you're an entrepreneur, freelancer, or climbing the corporate ladder, establishing and managing your personal brand can significantly impact your career trajectory. The 'Personal Branding Fundamentals' course is meticulously designed to equip you with the essential skills and strategies to develop a compelling personal brand that resonates with your audience and fosters long-term success.
 
Module 1: Defining Your Brand Identity In Module 1, you will embark on a journey to discover and define your unique brand identity. You'll learn how to identify your strengths, values, and passions, and leverage them to craft a distinct personal brand that sets you apart from the competition.
Module 2: Crafting Your Brand Story Module 2 delves into the art of storytelling and its pivotal role in personal branding. You'll learn how to craft a compelling brand narrative that captivates your audience, communicates your values, and forges genuine connections.
Module 3: Maintaining Your Personal Brand Consistency is key to maintaining a strong personal brand. In Module 3, you'll explore strategies for consistently presenting your brand across various touchpoints, from social media platforms to face-to-face interactions, ensuring that your brand remains authentic and memorable.
Module 4: Creating a Personal Branding Strategy Module 4 focuses on developing a comprehensive personal branding strategy tailored to your goals and target audience. You'll learn how to set measurable objectives, identify your target audience, and choose the most effective channels to amplify your brand message.
Module 5: Implementing Your Personal Brand Strategy In Module 5, you'll dive into the practical implementation of your personal branding strategy. From optimizing your LinkedIn profile to crafting engaging content, you'll learn actionable tactics to effectively communicate your brand message and enhance your visibility.
Module 6: Online Reputation Management In the digital age, your online reputation can make or break your personal brand. Module 6 equips you with the tools and techniques to monitor and manage your online presence, effectively handle feedback and criticism, and safeguard your reputation in an ever-evolving digital landscape.
 
Conclusion By the end of the 'Personal Branding Fundamentals' course, you will have gained a comprehensive understanding of the principles and practices of personal branding. Armed with practical skills and strategies, you'll be well-positioned to cultivate a powerful personal brand that opens doors, attracts opportunities, and propels you towards your professional goals. Whether you're a seasoned professional or just starting your career journey, investing in your personal brand is an investment in your future success.

Course Curriculum
Module 1_ Defining Your Brand Identity
Defining Your Brand Identity

00:00
Module 2_ Crafting Your Brand Story
Crafting Your Brand Story

00:00
Module 3_ Maintaining Your Personal Brand
Maintaining Your Personal Brand

00:00
Module 4_ Creating a Personal Branding Strategy
Creating a Personal Branding Strategy

00:00
Module 5_ Implementing Your Personal Brand Strategy
Implementing Your Personal Brand Strategy

00:00
Module 6_ Online Reputation Management
Online Reputation Management

00:00

Compete High

Personal Branding

Online Course Marketing

Online Course Creation

Personal Brand Building

Business Branding

Branding

Personal Branding Fundamentals

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Any professionals who need to work effectively with others without direct authority, as well as mid- and upper-level executives and managers who would benefit from understanding the motivations of others to achieve successful results for the business.</p>Overview<p>Build workplace relationships based on mutual trust and respect Collaborate effectively through influence and persuasion Recognize and enhance your sources of personal power Choose and apply appropriate influence strategies Work with resistance to gain commitment and buy-in</p><p></p><p>In this course, you will learn to become proficient in the art of persuasion, selecting and utilizing appropriate styles and strategies to have the most influential effect, as well as understanding how to protect yourself from being manipulated by others.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. An Influence Baseline</h3> <ul> <li>Enabling Collaboration</li> <li>Facilitating Constructive Dialogue</li> </ul> <h3>2. Elements of Influence</h3> <ul> <li>Focusing on the Outcome</li> <li>Seeing Influence as a Mental Equation</li> <li>Differentiating Influence from Manipulation</li> </ul> <h3>3. Power and Persuasion</h3> <ul> <li>Developing and Using Power Sources</li> <li>Developing the Art of Persuasion</li> <li>Appealing to Integrity, Emotions, and Intellect</li> <li>Building Five Types of Trust</li> <li>Applying Five Principles of Influence</li> </ul> <h3>4. A Network of Influence</h3> <ul> <li>Building a Purposeful Network</li> <li>Strategic Reputation Management</li> <li>Protecting Your Credibility</li> </ul> <h3>5. Applying Influence Strategies</h3> <ul> <li>Adapting the Approach</li> <li>Identifying Thinking Differences</li> <li>Applying Strategies to Styles</li> </ul> <h3>6. Working With Resistance</h3> <ul> <li>Encountering and Addressing Resistance</li> <li>Building Collaboration through Quality Dialogue</li> <li>Getting Results through Persistence and Persuasion</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Extending Your Sphere of Influence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Extending Your Sphere of Influence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Duration
2 Days
12 CPD hours
This course is intended for
Any professionals who need to work effectively with others without direct authority, as well as mid- and upper-level executives and managers who would benefit from understanding the motivations of others to achieve successful results for the business.
Overview
Build workplace relationships based on mutual trust and respect Collaborate effectively through influence and persuasion Recognize and enhance your sources of personal power Choose and apply appropriate influence strategies Work with resistance to gain commitment and buy-in

In this course, you will learn to become proficient in the art of persuasion, selecting and utilizing appropriate styles and strategies to have the most influential effect, as well as understanding how to protect yourself from being manipulated by others.
Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.

1. An Influence Baseline
Enabling Collaboration
Facilitating Constructive Dialogue
2. Elements of Influence
Focusing on the Outcome
Seeing Influence as a Mental Equation
Differentiating Influence from Manipulation
3. Power and Persuasion
Developing and Using Power Sources
Developing the Art of Persuasion
Appealing to Integrity, Emotions, and Intellect
Building Five Types of Trust
Applying Five Principles of Influence
4. A Network of Influence
Building a Purposeful Network
Strategic Reputation Management
Protecting Your Credibility
5. Applying Influence Strategies
Adapting the Approach
Identifying Thinking Differences
Applying Strategies to Styles
6. Working With Resistance
Encountering and Addressing Resistance
Building Collaboration through Quality Dialogue
Getting Results through Persistence and Persuasion
Additional course details:
Nexus Humans Extending Your Sphere of Influence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. 

This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.

Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.

While we feel this is the best course for the Extending Your Sphere of Influence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.

Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.


Nexus Human

Influence Skills

Life Coach Training

Professional Skills Course (PSC)

Influencing Skills

Trainers Course

Extending Your Sphere of Influence

<h2>Description</h2><p><span><strong>Media And Public Relations Diploma</strong></span></p><p><span>The Media And Public Relations Diploma is a transformative online course designed for individuals aiming to carve out a career in public relations, media, and communications. This course covers an expansive range of pertinent topics, arming participants with the requisite knowledge and skills to navigate the dynamic landscape of media and public relations.</span></p><p><span>The course begins with the comprehensive module, Understanding the Media Landscape. In this module, learners gain an in-depth comprehension of the constantly evolving media environment, providing them with the foundations to interact with various media platforms adeptly.</span></p><p><span>A pivotal aspect of this online course is the Introduction to Public Relations module. This essential primer lays the groundwork for a comprehensive understanding of the field. It explores the theories, concepts, and practices that shape public relations, preparing learners for the practical components that follow.</span></p><p><span>Media Relations Fundamentals, another core component of the Media And Public Relations Diploma, builds on the knowledge obtained in the previous modules. Participants will acquire the skills necessary to cultivate robust relationships with media professionals, facilitating effective communication with the public.</span></p><p><span>As media and public relations professionals often need to handle high-pressure situations, the course includes Crisis Communication and Management. This module equips students with the skills to manage communications during a crisis, ensuring the reputation and image of the organisation are preserved.</span></p><p><span>Moreover, the Media And Public Relations Diploma doesn't shy away from contemporary topics. It explores the relationship between PR and Social Media, demonstrating how the power of social platforms can be harnessed to create and maintain a positive public image.</span></p><p><span>The importance of Corporate Communication and Reputation Management is also thoroughly examined. This module focuses on the strategic importance of clear and consistent communication within and outside an organisation, fostering a positive corporate reputation.</span></p><p><span>Event Management and PR is another exciting element of this course. Participants will learn how to orchestrate successful events and leverage them for public relations purposes, ensuring the most favourable public perception.</span></p><p><span>Measurement and Evaluation in PR is a crucial component of this diploma. Learners are taught how to gauge the impact of their PR initiatives, ensuring that their efforts are effective and offering a clear return on investment.</span></p><p><span>The module on PR Strategies and Campaign Planning takes learners through the complete process of creating comprehensive public relations campaigns. Participants will learn to devise effective strategies and implement them meticulously, ensuring successful communication with their target audiences.</span></p><p><span>Lastly, the Media And Public Relations Diploma does not only focus on the present. The course also provides a clear-eyed view of The Future of Media and Public Relations. Learners will explore emerging trends and technologies in the field, preparing them for the dynamic future of this industry.</span></p><p><span>In conclusion, the Media And Public Relations Diploma is a comprehensive online course designed to provide aspiring and seasoned professionals with the insights and tools to excel in the media and public relations arena. Through this course, participants will be well-equipped to handle any challenge that comes their way in this fast-paced and constantly evolving field.</span></p><p><span><strong>What you will learn</strong></span></p><p><span><strong>1</strong>: Understanding the Media Landscape </span><br />
<span><strong>2</strong>: Introduction to Public Relations</span><br />
<span><strong>3</strong>: Media Relations Fundamentals</span><br />
<span><strong>4</strong>: Crisis Communication and Management </span><br />
<span><strong>5</strong>: PR and Social Media </span><br />
<span><strong>6</strong>: Corporate Communication and Reputation Management </span><br />
<span><strong>7</strong>: Event Management and PR </span><br />
<span><strong>8</strong>: Measurement and Evaluation in PR </span><br />
<span><strong>9</strong>: PR Strategies and Campaign Planning</span><br />
<span><strong>10</strong>: The Future of Media and Public Relations </span></p><h4>Course Outcomes</h4><p>
After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.</p><h4>Assessment</h4><p>
Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.</p><h4>Accreditation</h4><p>
Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.</p>

Description
Media And Public Relations Diploma
The Media And Public Relations Diploma is a transformative online course designed for individuals aiming to carve out a career in public relations, media, and communications. This course covers an expansive range of pertinent topics, arming participants with the requisite knowledge and skills to navigate the dynamic landscape of media and public relations.
The course begins with the comprehensive module, Understanding the Media Landscape. In this module, learners gain an in-depth comprehension of the constantly evolving media environment, providing them with the foundations to interact with various media platforms adeptly.
A pivotal aspect of this online course is the Introduction to Public Relations module. This essential primer lays the groundwork for a comprehensive understanding of the field. It explores the theories, concepts, and practices that shape public relations, preparing learners for the practical components that follow.
Media Relations Fundamentals, another core component of the Media And Public Relations Diploma, builds on the knowledge obtained in the previous modules. Participants will acquire the skills necessary to cultivate robust relationships with media professionals, facilitating effective communication with the public.
As media and public relations professionals often need to handle high-pressure situations, the course includes Crisis Communication and Management. This module equips students with the skills to manage communications during a crisis, ensuring the reputation and image of the organisation are preserved.
Moreover, the Media And Public Relations Diploma doesn't shy away from contemporary topics. It explores the relationship between PR and Social Media, demonstrating how the power of social platforms can be harnessed to create and maintain a positive public image.
The importance of Corporate Communication and Reputation Management is also thoroughly examined. This module focuses on the strategic importance of clear and consistent communication within and outside an organisation, fostering a positive corporate reputation.
Event Management and PR is another exciting element of this course. Participants will learn how to orchestrate successful events and leverage them for public relations purposes, ensuring the most favourable public perception.
Measurement and Evaluation in PR is a crucial component of this diploma. Learners are taught how to gauge the impact of their PR initiatives, ensuring that their efforts are effective and offering a clear return on investment.
The module on PR Strategies and Campaign Planning takes learners through the complete process of creating comprehensive public relations campaigns. Participants will learn to devise effective strategies and implement them meticulously, ensuring successful communication with their target audiences.
Lastly, the Media And Public Relations Diploma does not only focus on the present. The course also provides a clear-eyed view of The Future of Media and Public Relations. Learners will explore emerging trends and technologies in the field, preparing them for the dynamic future of this industry.
In conclusion, the Media And Public Relations Diploma is a comprehensive online course designed to provide aspiring and seasoned professionals with the insights and tools to excel in the media and public relations arena. Through this course, participants will be well-equipped to handle any challenge that comes their way in this fast-paced and constantly evolving field.
What you will learn
1: Understanding the Media Landscape 

2: Introduction to Public Relations

3: Media Relations Fundamentals

4: Crisis Communication and Management 

5: PR and Social Media 

6: Corporate Communication and Reputation Management 

7: Event Management and PR 

8: Measurement and Evaluation in PR 

9: PR Strategies and Campaign Planning

10: The Future of Media and Public Relations 
Course Outcomes

After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college.
Assessment

Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter.
Accreditation

Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Elearncollege

Media And Public Relations Course

Northampton

Course Description:
Disagreements, differences of opinion and conflicting perspectives on key issues inevitably arise in any context where people are working together.
Research has shown that workplace conflicts can become highly destructive. Negative emotions may be stirred up, poisoning team morale, creating stress and destroying relationships.
Conflict may emerge between managers and their staff, between team members or departments.
Conflict may be expressed openly, but it may also be hidden, in the form of irritation, resentment, loss of morale and lack of commitment. Hidden conflict is easy to miss and therefore can be particularly damaging.
Ultimately, this is likely to have an adverse effect on team and company performance, costing time and money.
It is therefore vital to manage conflict constructively.
As an team member and leader, your ability to deal with and resolve conflicts defines your success in the longer term.
Our one day workshop in Conflict Management and Communication Skills immerses you in the most advanced conflict management tools, strategies and practices applicable today. You will gain hands on practice on proven frameworks, go through simulations and exercises that will train you to be highly effective professional and leader, starting day one.
Course Topics:
1) Science behind workplace conflicts
2) Understanding Human Behaviour
3) Different Personality Types
4) Conflict Management Styles
5) Conflict Management Strategies
6) Workplace Conflicts
7) Conflict Resolution Agreements
8) Working with difficult people
9) Relationship and reputation management
Learning Objectives:
Getting a handle on and gaining insights into your conflict management style through self-assessments (TKI®).
Role playing to practice techniques and new skills in a safe environment.
Proven best practices for approaching conflict management.
Practices for resolving conflict as a third party mediator.
Scientifically validated frameworks on effective communication in stressful situations.
Transferring your learning back to your work environment using job aids, templates and other resources.
How You Will Benefit:
Build trust and credibility with colleagues and team members
Leverage potential conflict situations as opportunities for critical conversations that enhance work relationships.
Gain confidence in holding difficult conversations calmly and assertively.
Manage difficult situations proactively.
Increase your effectiveness in managing conflict.
See growth in your overall performance
Certification:
Once after the training we will provide you the course completion certificate.

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning.

For more queries, reach out to us: info@mangates.com

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