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ITIL® 4 Specialist: Drive Stakeholder Value: On-Demand The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider
Dive deep into the intricate world of 'Early Childhood Mental Health: Strategies and Interventions'. This course unravels the foundational concepts of young children's mental well-being, shedding light on prevalent disorders and the myriad factors that shape their emotional landscape. As you journey through the modules, you'll gain insights into fostering emotional growth, fortifying parent-child bonds, and implementing effective interventions. By the course's conclusion, you'll be adept at creating nurturing environments that are sensitive to trauma and be well-versed in ethical standards and reflective practices. Learning Outcomes Understand the core principles of early childhood mental health. Identify and address prevalent mental health disorders in young children. Recognise and respond to factors that impact a child's emotional well-being. Develop strategies to bolster emotional growth and strengthen parent-child relationships. Implement trauma-sensitive approaches and uphold ethical and professional standards in early childhood settings. Why buy this Early Childhood Mental Health: Strategies and Interventions? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Early Childhood Mental Health: Strategies and Interventions for? Mental health practitioners keen to specialise in early childhood. Early years educators aiming to deepen their understanding of children's emotional needs. Parents and guardians wishing to support their child's mental well-being. Social workers and counsellors focusing on young children. Policy makers and advocates for children's mental health. Career path Early Childhood Mental Health Specialist: £40,000 - £55,000 Child Psychologist: £35,000 - £60,000 Early Years Educator (with mental health focus): £22,000 - £35,000 Child Welfare Social Worker: £28,000 - £45,000 Child Mental Health Counsellor: £30,000 - £50,000 Child Advocacy Policy Maker: £45,000 - £70,000 Prerequisites This Early Childhood Mental Health: Strategies and Interventions does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Foundations of Early Childhood Mental Health Foundations of Early Childhood Mental Health 00:16:00 Module 2: Common Mental Health Disorders in Early Childhood Common Mental Health Disorders in Early Childhood 00:17:00 Module 3: Factors Influencing Early Childhood Mental Health Factors Influencing Early Childhood Mental Health 00:26:00 Module 4: Assessing and Promoting Emotional Development Assessing and Promoting Emotional Development 00:22:00 Module 5: Supporting Positive Parent-Child Relationships Supporting Positive Parent-Child Relationships 00:14:00 Module 6: Early Intervention and Treatment Approaches Early Intervention and Treatment Approaches 00:18:00 Module 7: Creating Trauma-Informed Early Childhood Settings Creating Trauma-Informed Early Childhood Settings 00:24:00 Module 8: Ethical and Professional Practices Ethical and Professional Practices 00:33:00 Module 9: Professional Development and Reflective Practice Professional Development and Reflective Practice 00:16:00
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