Unlock the power of effective negotiation. Gain essential skills to navigate complex deals, build lasting partnerships, and achieve optimal outcomes. Course overview Duration: 1 day (6.5 hours) This course is designed for those who need to understand and be able to use essential negotiation skills to make them more effective in their role. Externally you maybe negotiating with suppliers, customers, regulatory authorities and other organisations. Internally you will be negotiating with stakeholders, colleagues, and team members which could be for resources, time, budget or facilities. Being able to negotiate agreements that are acceptable to all parties requires skill and is essential to maintain healthy, functional relationships. This will be a facilitated workshop designed to be flexible to achieve the desired outcome. We will achieve the objectives through a mixture of facilitated discussion, interactive exercises designed to give insight and facilitator input. During the day we will deal with the stages of a negotiation from preparation to closing. Individuals will get the opportunity to practice the skills needed to create win-win outcomes through a number of generic but realistic scenarios. Objectives By the end of the course you will be able to: State the principles of effective negotiation Prepare effectively for different types of negotiation Set negotiation objectives and identify what can be ‘traded’ Explain how assertiveness and influencing skills can affect outcomes Deploy appropriate strategies and tactics to achieve the best results Use different techniques to deal with difficult customers and difficult situations Content Influencing Seek first to understand, and then be understood The importance of understanding the other party’s position and how to do it The power of non-verbal communication Dealing with difficult customers and difficult situations whilst maintaining a positive relationship How to approach negotiations Identifying potential negotiations and preparing for potential outcomes Aiming for results which deliver win/win outcomes Developing a win/win mindset and behaviours Rights and responsibilities of negotiators Setting Negotiation Objectives Clarifying essential, desirable and ideal objectives Assessing the most favoured, realistic target and walk away positions The Negotiation Process The importance of preparation Creating an opening proposal Where to pitch the opening proposal Bargaining/Trading - Gaining Momentum Knowing your parameters – what can be traded? Choosing a strategy and tactics Dealing with questionable tactics and ploys Building rapport – the communication process Asking the right questions and active listening Being assertive, demanding your rights and ensuring you meet your responsibilities Closing Techniques Trial and actual closing techniques Signalling Summarising and documenting the agreement Follow up and implementation of the deal
Prepare for success with the Microsoft PL-900 Certification Course, covering the fundamentals of Power Platform, including Power BI, Power Apps, Power Automate, Power Virtual Agents, and related topics such as Dataverse, AI Builder, Connectors, Dynamics 365, Teams, Security, and Administration. Suitable for beginners with no prerequisites.
Understand what Emotional Intelligence is and how it impacts you and others around you. Course overview Duration: 1 day (6.5 hours) Emotional intelligence (EI) is increasingly being regarded as a major key to personal success. IQ measures our ability to problem solve and is pretty difficult if not impossible to change. Our emotional intelligence is our ability to problem solve about emotions and like any other skill can be developed and honed. Some of the most successful people in life today are those who are regarded as having a high level of emotional intelligence whatever their level of IQ. Being able to manage themselves and others successfully is often a crucial factor in their success. With a growing emphasis on ‘soft skills’, leaders and managers need to be able to sensitively handle other people, both within and outside the organisation. Emotions are important in work life. They drive motivation and commitment; they are an inherent part of what we do whatever our job role. Effective individuals are proficient at recognising, using, understanding, and managing emotions in themselves and others. This one day course will help participants improve their understanding and skill in these areas. Objectives By the end of the course you will be able to: Identify the aspects of your role where emotions are important Recognise the four key elements of Emotional Intelligence Use a range of skills to build and maintain key relationships Develop an emotionally intelligent ‘culture’ in your part of the organisation Create a personal action plan to continue to enhance and monitor your Emotional Intelligence Content Emotional Intelligence (EI) What is Emotional Intelligence? Where does it sit in the “whole person model” IQ, Personality Traits, Skills and Knowledge and EI Dispelling the myths and legends about EI The RUUM Model of EI Recognising emotions in self and others Using emotions Understanding emotions Managing emotions Developing Skills in each of the 4 areas of EI Short and long-term strategies to develop EI Developing compensating strategies where needed Practical application of EI Leveraging EI strengths Practice using RUUM Model Case studies and scenarios Video analysis Examples in the public eye we can all relate to Incorporating EI into your day to day role Practical steps Peer coaching Action planning Optional Follow-up After completing this course, you have an opportunity to complete a psychometric to understand more about emotional motional drivers and derailers. If you would like to do this, you will be invited to complete a psychometric questionnaire called Lumina Emotion.It can be done online and takes between 30-60 minutes. The results are compiled into a report which one of our trained and accredited coaches will go through with the participant individually to work up an action plan to leverage their EI strengths and develop strength where needed.This can be very powerful in building EI into your people and your organisation.
Level 1 First Award in Children's Play Learning and Development Do you intend to work in the field of early childhood education? The goal of this Level 1 First Award in Children's Play Learning and Development course provide practical skills required for working with children. This Level 1 First Award in Children's Play Learning and Development course describes the patterns of child development. Also, this Level 1 First Award in Children's Play Learning and Development course teaches how to promote children’s development through playing. Our Level 1 First Award in Children's Play Learning and Development course is perfect for learning about the principles of Early Years Practice. Enrol this Level 1 First Award in Children's Play Learning and Development course to establish a solid foundation in children’s play learning and development! Learning Outcomes Of Level 1 First Award In Children’s Play Learning And Development After completing the training learner will know about: Growth and development comprehension through this Level 1 First Award in Children's Play Learning and Development course. This Level 1 First Award in Children's Play Learning and Development course explains how to do children’s development through playing. The key person approach to child development has several advantages described in this Level 1 First Award in Children's Play Learning and Development course. You will know what the duties associated with the key person’s role by the Level 1 First Award in Children's Play Learning and Development course. Special Offers of this Level 1 First Award in Children's Play Learning and Development Course This Level 1 First Award in Children's Play Learning and Development Course includes a FREE PDF Certificate Lifetime access to this Level 1 First Award in Children's Play Learning and Development Course Instant access to this Level 1 First Award in Children's Play Learning and Development Course Get FREE Tutor Support to this Level 1 First Award in Children's Play Learning and Development Course Level 1 First Award in Children's Play Learning and Development Unlock the essentials of early childhood development with our Level 1 First Award in Children's Play Learning and Development course. This course provides a comprehensive understanding of the patterns of child development, ensuring you're well-equipped to support children's growth. Through the Level 1 First Award in Children's Play Learning and Development, you'll discover how play is a vital tool for promoting children's development. Ideal for those eager to learn the principles of Early Years Practice, this Level 1 First Award in Children's Play Learning and Development course prepares you to foster a positive and nurturing environment for young learners. Who is this course for? Level 1 First Award in Children's Play Learning and Development Anyone can join this Level 1 First Award in Children's Play Learning and Development course. Requirements Level 1 First Award in Children's Play Learning and Development To enrol in this Level 1 First Award in Children's Development Course, students must fulfil the following requirements. To join in our Level 1 First Award in Children's Development Course, you must have a strong command of the English language. To successfully complete our First Award in Children's Development Course, you must be vivacious and self driven. To complete our First Award in Children's Development Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this First Award in Children's Development Course. Career path Level 1 First Award in Children's Play Learning and Development Enrolling in this Level 1 First Award in Children's Play Learning and Development course can improve your resume and lead to many new career opportunities.
A light and compassionate guide for parents on the art of creating space in a world where there isn't any and of why it matters. Packed with practical tips for wrangling the chaos and conflicting priorities that come with parenthood, the webinar is aimed at anyone who'd like to regain a little bit of 'me' time in a schedule that revolves around everyone else. Available as a live event and as a recording on request.
Embark on a transformative journey with our course, 'Applied Behaviour Analysis (ABA) for Autism Spectrum Disorders.' This program is your gateway to understanding and applying the potent principles of ABA to empower individuals with Autism Spectrum Disorder (ASD). Dive into a world where compassion meets science, and learn how to make a profound impact on the lives of those affected by ASD. Our immersive curriculum guides you through every facet of ABA, equipping you with the skills and knowledge to bring about positive change. In this course, you'll start with an in-depth exploration of ASD, gaining insight into its nuances and challenges. As you progress, you'll master the foundational elements of ABA, learning to assess, evaluate, and develop effective behavioural strategies. Discover how to nurture skill acquisition while addressing challenging behaviours, and witness the remarkable transformations that result. Whether you aspire to be a practitioner, educator, or advocate, this course is your conduit to making a real difference in the world of ASD. Learning Outcomes Comprehend the intricacies of Autism Spectrum Disorder (ASD) and its impact on individuals and their families. Proficiently apply the foundational principles of Applied Behaviour Analysis (ABA) to design effective interventions. Conduct comprehensive assessments and evaluations to tailor ABA strategies to individual needs. Implement behavioural techniques to facilitate skill acquisition, fostering independence and development. Employ ABA interventions to address and reduce challenging behaviours, improving the quality of life for individuals with ASD. Why buy this Applied Behaviour Analysis (ABA) for Autism Spectrum Disorders? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Applied Behaviour Analysis (ABA) for Autism Spectrum Disorders for? Aspiring Behaviour Analysts and Therapists Educators and Special Education Professionals Parents and Caregivers of Individuals with ASD Healthcare and Mental Health Practitioners Advocates and Anyone Passionate About Making a Difference. Career path Behaviour Analyst: £30,000 - £60,000 Special Education Teacher: £25,000 - £45,000 Speech and Language Therapist: £30,000 - £50,000 Clinical Psychologist: £35,000 - £70,000 Autism Support Specialist: £25,000 - £45,000 School Counselor: £30,000 - £50,000 Prerequisites This Applied Behaviour Analysis (ABA) for Autism Spectrum Disorders does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Autism Spectrum Disorder (ASD) Introduction to Autism Spectrum Disorder (ASD) 00:19:00 Module 2: Foundations of Applied Behavior Analysis (ABA) Foundations of Applied Behavior Analysis (ABA) 00:19:00 Module 3: Assessment and Evaluation in ABA Assessment and Evaluation in ABA 00:20:00 Module 4: Behavioural Strategies for Skill Acquisition Behavioural Strategies for Skill Acquisition 00:20:00 Module 5: Behavioural Strategies for Reducing Challenging Behaviours Behavioural Strategies for Reducing Challenging Behaviours 00:15:00 Module 6: ABA Interventions for Communication and Social Skills ABA Interventions for Communication and Social Skills 00:15:00 Module 7: ABA Interventions for Daily Living and Self-Help Skills ABA Interventions for Daily Living and Self-Help Skills 00:16:00 Module 8: Transitioning and Maintenance of ABA Interventions Transitioning and Maintenance of ABA Interventions 00:19:00
Welcome to a transformative journey where every child's safety and well-being matter profoundly. 'Child Sexual Exploitation Awareness Diploma' isn't merely a course; it's a beacon of hope, a commitment to safeguarding the most vulnerable. As the landscape of exploitation evolves, this course equips you with the knowledge and tools to identify, address, and prevent these atrocities. Together, let's make a stand for a safer world for our children. Learning Outcomes Master the intricacies of child sexual exploitation. Skillfully identify and provide support to those impacted, offering hope and assistance. Navigate and apply legislative frameworks effectively to advocate for vulnerable individuals. Develop and implement proactive strategies for prevention and intervention. Champion online safety, ensuring a secure digital environment for children and adolescents. Why choose this Child Sexual Exploitation Awareness Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Child Sexual Exploitation Awareness Diploma Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Child Sexual Exploitation Awareness Diploma for? Advocates committed to building safer communities for children. Professionals working closely with youth, seeking to enhance their protective capabilities. Policymakers dedicated to crafting impactful, child-centric regulations. Caregivers eager to strengthen their understanding of child protection. Digital citizens determined to ensure online safety for young users. Career path Child Protection Officer: £27,000 - £34,000 Victim Support Worker: £22,000 - £28,000 Child Welfare Specialist: £30,000 - £37,000 School Counsellor: £26,000 - £33,000 Online Safety Educator: £24,000 - £30,000 CSE Prevention Coordinator: £28,000 - £35,000 Prerequisites This Child Sexual Exploitation Awareness Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Child Sexual Exploitation Awareness Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Child Sexual Exploitation Introduction to Child Sexual Exploitation 00:12:00 Module 02: Forms of Child Sexual Exploitation Forms of Child Sexual Exploitation 00:14:00 Module 03: Identifying Victims of CSE Identifying Victims of CSE 00:14:00 Module 04: Child Criminal Exploitation Child Criminal Exploitation 00:08:00 Module 05: Impact on Victims and Society Impact on Victims and Society 00:17:00 Module 06: Legislation and Reporting Obligations Legislation and Reporting Obligations 00:16:00 Module 07: The Role of Professionals The Role of Professionals 00:19:00 Module 8: Prevention and Intervention Strategies Prevention and Intervention Strategies 00:00:00 Module 09: Online Safety for Children Online Safety for Children 00:16:00 Module 10: Supporting Victims and Survivors Supporting Victims and Survivors 00:19:00
This Hotel & Hospitality Management Diploma with Holiday Representative Training will provide you with an understanding of the interrelationships between departments that drive performance in the hotel and resort industry. The course will introduce to the central philosophies of facilities and resource management, operating procedures and compliance requirements. You will focus on developing and maintaining effective teamwork and the management of staff relationships within a hospitality team. You will become proficient in developing food and beverage menus that meet cost requirements and the management of staff training processes. You'll learn about food service operations alongside a variety of academic disciplines, including foreign languages. This course covers a range of topics such as hotels, resorts, cruise ships, private / corporate owned restaurants and special catering events. You'll also be provided with cash handling, function, restaurant service, and barista skills. Who is this course for? Retail Customer Service and Visual Merchandising Training is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Retail Customer Service and Visual Merchandising Training is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Starting a Restaurant Are you ready for the challenge? 00:15:00 How to decide on a concept 00:30:00 Designing your restaurant 00:15:00 Friends and family 00:15:00 Writing a Business Plan 00:30:00 Insurance 00:15:00 Restaurant Organizations that you need to check out. 00:15:00 What are the best Catering Industry Trade Shows? 00:15:00 Managing a Restaurant Managing Yourself 00:30:00 Managing Others 00:30:00 Managing Your Money 00:15:00 Managing Your Food and Supplies 00:30:00 Managing Everything Else 00:30:00 Starting Food Catering Where You Work 00:15:00 Health and safety 00:15:00 Staff, Suppliers and Transport 00:00:00 Food Hygiene 01:00:00 Rules about Menus 00:15:00 Paperwork and Finances 00:15:00 Law 00:15:00 Food Business Food Business Basics 00:45:00 Put Together Your Business Concept 00:10:00 Identify Your Target Market 00:10:00 Identify Your Competition 00:10:00 Write A Mission Statement 00:10:00 Downline Basics 00:15:00 Equipment And Supplies 00:10:00 Marketing And Quality Control 00:10:00 Wrapping Up 00:05:00 Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Hospitality Management Introduction to Hospitality Management 01:00:00 Influences Which Affect the Industry 00:05:00 The Development of the Hospitality Industry 00:05:00 Hospitality Brands 00:15:00 Accommodation 00:05:00 Food Service 00:05:00 Successful Quality Management 00:05:00 Holiday Representative Your Introduction to Becoming a Holiday Rep 00:15:00 Defining the Career of a Holiday Rep 00:30:00 Exploring the Various Types of Holiday Reps 00:30:00 Exploring the Origins and Growth of British Tourism 00:30:00 The Components of the Travel and Tourism Industry 00:15:00 Factors that Affect Your Career 00:30:00 Nailing the Teamwork Element Required to Surpass Expectations 01:00:00 The Standard Duties of Holiday Reps 00:15:00 The Legalities Holiday Reps Need to Know About 01:00:00 The Holiday Reps Role in Keeping their Guests Safe 00:30:00 Effective Handling of Customer Complaints 00:30:00 Administration Duties 00:15:00 Crushing It With Customer Services 00:30:00 Creating the Perfect Welcome Meeting 00:15:00 Guide to Selling Excursions 00:15:00 Preparing and Conducting Transfers Successfully 00:05:00 Tallying Floats and Converting Currencies 00:30:00 Mock Exam Mock Exam - Hotel & Hospitality Management Diploma with Holiday Representative Training 00:20:00 Final Exam Final Exam - Hotel & Hospitality Management Diploma with Holiday Representative Training 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
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