3896 Relationships courses

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that the telemarketing industry in the UK is estimated to be worth over £2.3 billion? Effective communication and sales skills are crucial for success in this field, and across many others. Do you ever feel you could be more persuasive on the phone? Would you like to close more deals and build stronger client relationships? If so, this comprehensive Telemarketing & Sales Training Bundle is for you! This in-depth bundle equips you with the essential tools and techniques to excel in today's competitive sales environment. You'll gain mastery in telemarketing strategies, develop strong sales management skills, and learn how to build trust and rapport with your customers. The bundle also covers the effective use of Customer Relationship Management (CRM) systems, ensuring you can manage your client interactions seamlessly. Our Bundle contains 5 of our premium courses for one discounted price: Course 01: Telemarketing & Sales Training Course 02: Sales Management Course 03: Telesales Executive Training Course 04: Marketing Management Course 05: CRM - Customer Relationship Management Whether you're new to the sales industry or looking to refine your existing skills, this Telemarketing & Sales Training Bundle will empower you to take your career to the next level. Enroll today and unlock your full sales potential! Learning Outcomes of Telemarketing & Sales Training Develop a strong understanding of telemarketing principles and sales techniques. Craft compelling sales presentations and navigate objections with ease. Utilise effective communication skills to build rapport and win over customers. Implement proven strategies for lead generation and customer relationship management. Gain insights into sales management best practices to lead and motivate teams. Leverage marketing strategies to support and enhance telemarketing and sales efforts. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Telemarketing & Sales Get a free student ID card with Telemarketing & Sales Training program (£10 postal charge will be applicable for international delivery) The Telemarketing & Sales is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Telemarketing & Sales course materials The Telemarketing & Sales comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Telemarketing & Sales Training Module 1: Introduction To Tele Sales Executive Training Module 2: All About Telemarketing Module 3: Elevate Sales On Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words And Phrases To Use On A Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing With Objections Module 11: Closing The Sale/ Gaining Commitment Module 12: Dealing With Rejection Module 13: Close A Sale Call Module 14: Increasing Your Earnings By Expanding Sales Course 02: Sales Management Module One: Understanding The Talk Module Two: Getting Prepared To Make The Call Module Three: Creative Openings Module Four: Making Your Pitch Module Five: Handling Objections Module Six: Sealing The Deal Module Seven: Following Up Module Eight: Setting Goals Module Nine: Managing Your Data Module Ten: Using A Prospect Board Course 03: Telesales Executive Training Module 1: Introduction To Tele Sales Executive Training Module 2: All About Telemarketing Module 3: Elevate Sales On Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words And Phrases To Use On A Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing With Objections Module 11: Closing The Sale/ Gaining Commitment Module 12: Dealing With Rejection Module 13: Close A Sale Call Module 14: Increasing Your Earnings By Expanding Sales =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Telesales Telemarketing Sales Marketing Call Centre Customer Service Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Telesales Manager Telemarketing Manager Call Centre Customer Service Representative Telesales Executive Telemarketing Executive Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Telemarketing & Sales Training at QLS Level 4 Hard copy certificate - £99 Please note that International students have to pay an additional £10 as a shipment fee.

Level 4 QLS Endorsed Course | CPD Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Immerse yourself in the captivating realm of digital product management and marketing through our comprehensive Digital Product Management and Marketing with CRM course, where your acquired skills can unlock doors to compelling career opportunities. As per the UK's labour market, the yearly earnings for professionals in this domain range from £45K to £80K, reflecting its high demand and the value these skills add to businesses across industries. This uniquely tailored bundle includes three integral courses - Digital Product Management, Marketing, and Diploma in Customer Relationship Management (CRM). Delve into the depths of each subject, exploring the theoretical framework and conceptual insights necessary to navigate this digital world. This knowledge will set the foundation for becoming an effective product manager, a strategic marketer, or a CRM specialist. Each course in this Digital Product Management and Marketing with CRM bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Digital Product Management Marketing Diploma in Customer Relationship Management (CRM) Learning outcomes from this bundle: Gain a comprehensive understanding of digital product management, including product lifecycle and strategy. Develop a deep understanding of marketing principles and strategies. Understand the significance and implementation of Customer Relationship Management (CRM). Understand how to leverage CRM for customer retention and profitability. Learn the processes and stages involved in developing, launching and managing digital products. Acquire knowledge on how to formulate and execute marketing strategies effectively. The Digital Product Management course will provide you with a strong theoretical foundation, delving into the principles and methodologies of managing digital products. You will learn about product lifecycles, strategy formation, and product portfolio management, giving you a robust understanding of the role and responsibilities of a digital product manager. The Marketing course dives into the core concepts and strategies integral to marketing in the digital age. It examines marketing theories, strategic planning, consumer behaviour, and marketing mix. The course is designed to impart knowledge to successfully navigate the increasingly competitive digital marketing landscape. Lastly, the Diploma in Customer Relationship Management (CRM) aims to provide learners with a comprehensive understanding of CRM's role in maintaining customer relationships and driving business profitability. The course delves into customer acquisition, retention strategies, and understanding customer lifetime value. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals aspiring to step into roles such as Digital Product Manager, Marketing Specialist, or CRM Specialist. Entrepreneurs looking to gain an edge in managing and marketing their digital products. Marketing graduates seeking advanced theoretical knowledge in the domain. Individuals aiming for a career shift into the digital marketing and product management space. Anyone with a keen interest in understanding the dynamics of digital product management, marketing, and CRM. Career path A career path with this bundle: Digital Product Manager - £45K to £60K/year Marketing Specialist - £35K to £50K/year CRM Specialist - £40K to £55K/year Product Marketing Manager - £50K to £70K/year Digital Marketing Consultant - £40K to £60K/year CRM Consultant - £45K to £65K/year Director of Product Management - £70K to £90K/year Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for Digital Product Management absolutely free! Upon finishing Marketing and Diploma in Customer Relationship Management (CRM), you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!

Embark on a transformative journey into the realm of cutting-edge development with our course, 'Master Spring Boot 3.0 and MongoDB.' Crafted with precision and innovation, this course is a gateway to mastering the intricate dance between Spring Boot and MongoDB, providing you with the skills to revolutionize your coding prowess. Immerse yourself in an engaging learning experience, where each section unfolds like a chapter in a captivating novel, unveiling the secrets of MongoDB, the nuances of Bootstrapping applications, and the artistry of integrating OpenAPI. It's more than a course; it's an odyssey into the heart of modern development, beckoning you to embrace a new era of programming possibilities. In this dynamic learning adventure, traverse through the course curriculum like an explorer unraveling a map to success. From laying the groundwork in the introduction to conquering complex queries and MongoDB templates, you'll navigate the landscape of development with confidence. The course is not just about acquiring knowledge; it's about transforming that knowledge into practical expertise. Whether you're a novice eager to embark on a coding expedition or a seasoned developer seeking to enhance your skills, this course is your compass to navigate the vast territories of Spring Boot and MongoDB, promising a voyage filled with discovery and mastery. Learning Outcomes Develop a profound understanding of MongoDB, from environmental preparation to advanced query methods. Master the art of bootstrapping applications, gaining hands-on experience in crafting robust and efficient systems. Uncover the intricacies of collections relationships and the use of DBRef, adding a layer of sophistication to your database interactions. Seamlessly integrate OpenAPI into your projects, enhancing the accessibility and documentation of your applications. Acquire expertise in document queries and MongoDB templates, empowering you to build scalable and efficient databases. Why choose this Master Spring boot 3.0 and MongoDB course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Master Spring boot 3.0 and MongoDB course for? Aspiring developers keen on mastering the Spring Boot-MongoDB synergy. Software engineers looking to deepen their understanding of advanced database operations. Students and coding enthusiasts eager to explore the latest tools in the development landscape. Professionals seeking to upgrade their skill set in line with industry demands. Entrepreneurs or tech enthusiasts aiming to build robust applications from the ground up. Career path MongoDB Developer: £40,000 - £60,000 Spring Boot Engineer: £45,000 - £70,000 Database Architect: £55,000 - £80,000 Full Stack Developer: £50,000 - £75,000 Java Developer (Specializing in Spring Boot): £45,000 - £65,000 API Integration Specialist: £50,000 - £70,000 Prerequisites This Master Spring boot 3.0 and MongoDB does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Master Spring boot 3.0 and MongoDB was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Introduction What is MongoDB 00:02:00 The Difference Between SQL and NoSQL 00:03:00 How to Choose Between SQL and NoSQL 00:04:00 Section 02: Prepare The Mongo Environment MongoDB UI Tools 00:01:00 Why Use Docker for Development 00:01:00 Create an Empty Docker Compose File 00:02:00 Mongo Server (Docker Compose) 00:04:00 Mongo Express (Docker Compose) 00:03:00 Run and Test 00:03:00 Section 03: Mongo Terms Collections and Documents in Mongo 00:03:00 Section 04: Bootstrapping The Application Create a New Spring Boot 3.0 Project 00:04:00 Project Structure 00:02:00 Include the Docker Compose with the Project and Run It 00:04:00 Project Architecture 00:03:00 Connect to MongoDB 00:03:00 Create a New Database 00:01:00 Understand Admin - Local and Config Databases 00:05:00 Create a Java Class 00:04:00 Transform the Java Class into a Collection 00:02:00 Create a Mongo Repository 00:02:00 Insert the First Data into the Collection 00:06:00 Create a Product Service 00:04:00 Save the product 00:03:00 Find Product by ID 00:01:00 Find All Products 00:01:00 Delete Product 00:01:00 Section 05: CRUD Operations Create Product Controller 00:02:00 Save Product Operation 00:02:00 Find All Products 00:01:00 Find Product by ID 00:01:00 Delete Product 00:02:00 Test the CRUD Operations 00:06:00 Section 06: DBRef And Collections Relationships Extend the Product Model 00:02:00 Create Category Java Class 00:02:00 User Category as a Field 00:03:00 Relationship between Category and Product 00:01:00 Transform the Category to a Collection 00:01:00 Create a Category Repository 00:01:00 Insert Categories at Startup 00:02:00 The Issue in Linking Collections 00:03:00 Add Relationship Between Collections 00:04:00 Section 07: OpenApi Integration Add OpenApi Dependency 00:02:00 Test and Play with Swagger UI 00:06:00 Section 08: Documents Queries And Mongo Template Extend the Product Model 00:02:00 Create a Search Service 00:01:00 What is MongoTemplate 00:02:00 Is() Query 00:07:00 Testing the Is() Query 00:02:00 Regex() Query 00:06:00 Lt() Query 00:03:00 Gt() Query 00:02:00 Sorting Data 00:05:00 Paging and Sorting 00:06:00 Section 09: Query Methods Create a Query Method Service 00:03:00 FindByX Query 00:06:00 FinByX Ignore Case Query 00:02:00 FinByX starting with query 00:03:00 FinByX ending with query 00:02:00 FinByX containing query 00:04:00 FinByX less than 00:02:00 FinByX greater than 00:01:00 FinByX between 00:02:00 FinByX and SortByY 00:04:00 Paging and Sorting 00:07:00

This course covers the best practices required for AWS Solutions Architect and AWS SysOps Administrator. Explore real-time 3-tier architecture addressing security, high availability, scalability, and resource optimization. Basic knowledge of Linux and a desire to adopt cloud models are all you need to get started.

The Introduction to Material Management course provides a comprehensive understanding of material management principles and practices. Participants will explore topics such as purchasing, supply chain management, inventory control, forecasting, and materials handling to enhance their knowledge and skills in effective material management. Learning Outcomes: Understand the fundamentals and importance of material management. Learn about purchasing processes and supply chain management in material acquisition. Master inventory management techniques and planning for efficient stock control. Gain insights into stores management and control to optimize material handling. Explore various forecasting methods to anticipate material needs accurately. Implement material requirements planning (MRP) to optimize resource allocation. Enhance knowledge of materials handling techniques and equipment for efficient operations. Develop strategies for cost-effective and sustainable material management practices. Why buy this Introduction to Material Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Introduction to Material Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Procurement professionals looking to enhance their material management skills. Inventory and warehouse managers aiming to optimize stock control. Supply chain professionals seeking a deeper understanding of material flow. Operations managers interested in improving overall material handling and planning. Prerequisites This Introduction to Material Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Introduction to Material Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Material Manager: Oversee material procurement, storage, and distribution processes. Supply Chain Analyst: Analyze supply chain data to improve material flow. Inventory Control Specialist: Manage inventory levels and optimize stock management. Operations Coordinator: Coordinate material handling and logistics in an organization. Purchasing Officer: Handle purchasing activities and supplier relationships. Course Curriculum Module 01: Introduction to Material Management Introduction to Material Management 00:14:00 Module 02: Purchasing and Supply Chain Management Purchasing and Supply Chain Management 00:15:00 Module 03: Inventory Management, Planning and Control Inventory Management, Planning and Control 00:17:00 Module 04: Stores Management and Control Stores Management and Control 00:24:00 Module 05: Forecasting Forecasting 00:13:00 Module 06: Material Requirements Planning Material Requirements Planning 00:22:00 Module 07: Materials Handling Materials Handling 00:14:00 Assignment Assignment - Introduction to Material Management 00:00:00

Delve into the captivating world of Ethnobotany & Ethnomedicine with this comprehensive course. Explore the deep-rooted connection between plants and human societies, uncovering the traditional uses of flora that have shaped cultures throughout history. Grasp the foundational botanical knowledge, master the research methods, and embrace the essence of biodiversity conservation. With a forward-looking perspective, you'll also tap into the future horizons in the field of ethnobotany. Learning Outcomes Understand the foundational concepts of ethnobotany and its significance in modern times. Recognise the relationships between various plants and their roles in human societies. Master the methods and techniques involved in ethnobotanical research. Discover the vast spectrum of traditional plant utilisation and its contemporary implications. Appreciate the essence of biodiversity conservation, sustainability, and their role in the future of ethnobotany. Why choose this Ethnobotany & Ethnomedicine Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Ethnobotany & Ethnomedicine Course Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Ethnobotany & Ethnomedicine Course for? Individuals passionate about understanding the blend of human culture with plant science. Conservationists keen to understand the balance between plant biodiversity and human intervention. Researchers aiming to delve deeper into botanical studies from an ethnobotanical perspective. Students of botany or anthropology looking to diversify their academic portfolio. Anyone curious about the future prospects and evolution of ethnobotany. Career path Ethnobotanist: Average salary £45,000 - £55,000 Conservation Scientist: Average salary £30,000 - £40,000 Ethnomedicine Researcher: Average salary £50,000 - £60,000 Botanical Analyst: Average salary £35,000 - £45,000 Biodiversity Officer: Average salary £40,000 - £50,000 Sustainability Consultant: Average salary £55,000 - £65,000 Prerequisites This Ethnobotany & Ethnomedicine Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Ethnobotany & Ethnomedicine Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Ethnobotany Introduction to Ethnobotany 00:17:00 Module 02: Plants and Human Societies Plants and Human Societies 00:18:00 Module 03: Botanical Foundations Botanical Foundations 00:19:00 Module 04: Ethnobotanical Research Methods Ethnobotanical Research Methods 00:16:00 Module 05: Traditional Plant Uses Traditional Plant Uses 00:17:00 Module 06: Biodiversity Conservation and Sustainability Biodiversity Conservation and Sustainability 00:18:00 Module 07: Future Horizons in Ethnobotany Future Horizons in Ethnobotany 00:15:00

Dive deep into the intricacies of 'Customer Service & Environment' with our comprehensive course. Explore the vital concepts that shape exceptional customer service, discover the art of effective organisation and management, and navigate the digital world with the inclusion of social media tools. As brands evolve in today's digital age, understanding the relationship between customers and their chosen brands has never been more crucial. Enrol now to propel your knowledge in this dynamic domain. Learning Outcomes Understand the fundamental concepts underpinning successful customer service delivery. Learn the strategies to organise and structure optimal customer service. Gain insights into effective Customer Relationship Management (CRM) techniques. Comprehend the interplay between customer satisfaction and brand loyalty. Master the use of social media tools to enhance business customer relations. Why buy this Customer Service & Environment course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Customer Service & Environment there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Customer Service & Environment course for? Aspiring customer service managers aiming for excellence. Brand strategists focused on enhancing customer relationships. Business owners seeking to elevate their customer service standards. Digital marketers keen on leveraging social media tools for businesses. Customer relations officers eager to resolve client issues efficiently. Prerequisites This Customer Service & Environment does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Customer Service & Environment was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Manager: £30,000 - £45,000 Brand Strategist: £35,000 - £50,000 Business Consultant focusing on Service Delivery: £40,000 - £60,000 CRM Specialist: £32,000 - £48,000 Social Media Manager: £28,000 - £42,000 Customer Relations Officer: £25,000 - £37,000 Course Curriculum Module 01: Concepts and Practices in Customer Service Delivery Concepts and Practices in Customer Service Delivery 00:13:00 Module 02: Organise Customer Service Delivery Organise Customer Service Delivery 00:14:00 Module 03: Structure of Customer Service Structure of Customer Service 00:14:00 Module 04: Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:18:00 Module 05: Customer Satisfaction & Relationship with Brand Customer Satisfaction & Relationship with Brand 00:15:00 Module 06: Monitoring and Resolution of Customers' Complaints & Problems Monitoring and Resolution of Customers' Complaints & Problems 00:15:00 Module 07: Social Media Tools and Channels for a Business Social Media Tools and Channels for a Business 00:15:00

Overview The Customer Service Manager Training and Front Desk Certification course equips individuals with the necessary skills to excel in customer service roles. It covers various modules, including establishing a positive attitude, addressing customer needs, generating return business, providing in-person and electronic customer service, handling difficult customers, and knowing when to escalate issues. Learning Outcomes: Develop a strong understanding of the role and importance of customer service in a professional setting. Establish a positive attitude and effective communication skills to meet and exceed customer needs. Gain the ability to generate repeat business through excellent customer service and build long-term customer relationships. Acquire proficiency in providing exceptional in-person, phone, and electronic customer service. Develop strategies for handling difficult customers and resolving conflicts professionally. Understand the importance of escalating issues when necessary to ensure customer satisfaction. Why buy this Customer Service Manager Training and Front Desk Certification? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Customer Service Manager Training and Front Desk Certification you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Customer Service Manager Training and Front Desk Certification does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Customer Service Manager Training and Front Desk Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Customer Service Manager Training and Front Desk Certification is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Customer Service Manager Training and Front Desk Certification Module One - Customer Service : Who We Are and What We Do 00:17:00 Module Two - Customer Service : Establishing Your Attitude 00:12:00 Module Three - Customer Service : Identifying and Addressing Customer Needs 00:12:00 Module Four - Customer Service : Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six - Customer Service : Giving Customer Service over the Phone 00:12:00 Module Seven - Customer Service : Providing Electronic Customer Service 00:12:00 Module Eight - Customer Service : Recovering Difficult Customers 00:15:00 Module Nine - Customer Service : Understanding When to Escalate 00:14:00

HR management: HR management Course Online If you want to learn about HR management: HR management Course and become an expert in the field, you have arrived at the right place. Industry experts designed this HR management: HR management Course to enable you to learn quickly and efficiently and at your own pace and convenience. Begin your career as an HR manager by enrolling in Training Tale's HR management: HR management Course. This HR management: HR management Course will help you pursue your goals and develop your knowledge, competence, and skill, whether you are a novice or a seasoned professional. HR Management Program covers a wide range of topics to assist you in developing your HR management knowledge and skills. HR Management provides step-by-step directions for hiring and selecting employees, improving employee relationships at work, and motivating and rewarding staff for better productivity. Enroll HR management: HR management Course today and take the next step towards your personal and professional goals. Main Course: Level 5 HR Management Course Courses are included in this HR management: HR Management Bundle Course Course 01: Level 7 Business Management Course Course 02: Level 5 Diploma in Risk Management Course Other Benefits this Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the HR management: HR Management Course] HR management: HR management Course Online Industry Experts Designed this HR Management: HR Management course into 17 detailed modules. Course Curriculum of HR management: HR management Course Module 01: Introduction Module 02: Recruitment and Selection Module 03: Employee Relationship Module 04: Performance Management Module 05: The Necessity of Training & Development in the Workplace Module 06: Motivating and Rewarding Employees Module 07: Equality and Diversity Module 08: Health and Safety of Employees Module 09: Talent Management Module 10: Succession Planning Module 11: Absence Management and Attendance Module 12: Handling Grievance, Discipline, Termination and Dismissal Module 13: Communication Techniques for the Workplace Module 14: Preventing Workplace Violence and Harassment Module 15: Conflict Resolution Module 16: Occupational Health Safety, Hygiene and Workplace Wellbeing of Employees Module17: COVID-19 and the Workplace Assessment Method of HR Management Course After completing each module of the HR management: HR management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of HR management Course After completing the MCQ/Assignment assessment for this HR management: HR management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? HR management: HR management Online This HR Management: HR Management course is highly recommended for anyone considering a career in human resources. Requirements HR management: HR management Online Students who intend to enrol in this HR Management: HR Management course must meet the following requirements: HR Management: Good command of the English language HR Management: Must be vivacious and self-driven HR Management: Basic computer knowledge HR Management: A minimum of 16 years of age is required Career path HR management: HR management Online After completing this HR Management: HR Management course, you will be capable of applying for a variety of positions. Certificates Certificate of completion Digital certificate - Included