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3898 Relationships courses

ITIL 4 Specialist: Drive Stakeholder Value: On-Demand

By IIL Europe Ltd

ITIL® 4 Specialist: Drive Stakeholder Value: On-Demand The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider

ITIL 4 Specialist: Drive Stakeholder Value: On-Demand
Delivered Online On Demand24 hours
£850

SOSAFE! SOCIAL & SEXUAL SAFETY

By Pyramid Educational Consultants Uk, Ltd.

Do you ever worry about how safe your students are in their relationships? Do you think that they might be vulnerable to abuse? You may work with students who indiscriminately sit on people’s laps or hug a stranger; or alternatively an adult with learning difficulties who is capable of having close intimate connections, but you worry about the speed of which they enter these relationships. These are common concerns and situations for any parent or care giver. It is well acknowledged that this need; to educate children and young people about relationships and social safety, is not being met at the moment. The SoSAFE! Programme is a visual teaching tool which enables learners to develop their abilities in managing; and communicating about their relationships. The program covers all degrees of interaction; from a student’s expectations of strangers, to the intricacies of an intimate relationship. SoSAFE! moves away from making feelings based decisions so we can enable and empower our learners to make their own judgments about what is okay to do with specific people. SoSAFE! provides a format which is portable and easy to understand, meaning that any student can discuss their relationships at any time. By giving students a set of ‘rules’ for different relationships they are better placed to realise when a relationship may not be acceptable and then have the tools to report potential abuse. If you want your students to have more success in safer relationships; but there is a gap in your knowledge that prevents you from doing this, then SoSAFE! is the framework for you. Teach them to be SoSAFE! Read a blog about one school's experience of implementing the programme. WHAT YOU WILL LEARN Discuss the history of and reasons for teaching social safety Identify characteristics of students and how best to support them Explore how to practically implement the SoSAFE! tool kit Learn how to teach explicit consent to any user Discover how to apply SoSAFE! to real life scenarios You can find further information on the SoSAFE Programme at sosafeprogram.com WORKSHOP DETAILS Agenda: 9:00 AM - 4:00 PM Registration Time: 8:30 AM - 9:00 AM Tuition Includes: A SoSAFE! Manual, all programme materials and SoSAFE! Tool Kit on a USB stick, handout with space for note taking and Certificate of Attendance.

SOSAFE! SOCIAL & SEXUAL SAFETY
Delivered OnlineFlexible Dates
£212 to £235

Couples Therapy Essentials: Techniques and Tools for Successful Relationships

By NextGen Learning

Discover the secrets of a successful relationship with our Couples Therapy Essentials course. From communication to conflict resolution, intimacy to adapting to changes, our modules provide the essential techniques and tools you need to build a stronger, more resilient relationship. Learning Outcomes: Develop effective communication skills to strengthen your relationship Learn conflict resolution techniques to resolve disputes constructively Discover the importance of intimacy in building a deeper connection Understand the benefits of pre-marital counseling to lay a strong foundation Master the art of healthy fighting to resolve issues in a productive manner Learn how to move forward together, no matter what life throws your way. Our Couples Therapy Essentials course provides a comprehensive overview of the essential techniques and tools you need to build a successful relationship. Our modules cover topics ranging from effective communication and conflict resolution to the importance of intimacy and pre-marital counseling. We also delve into topics such as affairs, apology and forgiveness, adapting to changes, and moving forward together. Through our engaging course materials, including informative readings and engaging exercises, you'll learn how to strengthen your relationship and overcome common obstacles. Whether you're looking to resolve disputes constructively or simply build a deeper connection with your partner, our course will provide you with the knowledge and skills you need to succeed. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Couples looking to strengthen their relationship Individuals seeking to improve their communication and conflict resolution skills Anyone who wants to build a deeper connection with their partner Those interested in learning about the essential techniques and tools for successful relationships. Career path Couples Therapist (£35,000 - £75,000) Marriage Counselor (£28,000 - £52,000) Relationship Coach (£25,000 - £60,000) Sex Therapist (£28,000 - £50,000) Family Therapist (£28,000 - £50,000) Psychotherapist (£28,000 - £60,000)

Couples Therapy Essentials: Techniques and Tools for Successful Relationships
Delivered Online On Demand4 hours
£15

Autumn Series 2025 - Organisation & Relationship Systems Coaching Training

By CRR UK

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Autumn Series 2025 - Organisation & Relationship Systems Coaching Training
Delivered Online + more
£4,920

The TRANSFORM Process™

5.0(1)

By Silvia Siret - Holistic Life Coach

Applying the Family Constellations approach and more, Silvia Siret - who is a certified, trauma-informed, Holistic Life Coach, Relational Counsellor and Mindfulness Teacher - will intuitively and gently guide the group through a deep mind-body process to greater understanding, a wider perspective, and ways forward.

The TRANSFORM Process™
Delivered In-Person in Oxford + more
£60 to £120

Family Support, Care Assistant and Safeguarding Vulnerable Adults

By Imperial Academy

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Family Support, Care Assistant and  Safeguarding Vulnerable Adults
Delivered Online On Demand
£399

Business Intelligence: Virtual In-House Training

By IIL Europe Ltd

Business Intelligence: Virtual In-House Training Business Intelligence (BI) refers to a set of technology-based techniques, applications, and practices used to aggregate, analyze, and present business data. BI practices provide historical and current views of vast amounts of data and generate predictions for business operations. The purpose of Business Intelligence is the support of better business decision making. This course provides an overview of the technology and application of BI and how it can be used to improve corporate performance. What you will Learn You will learn how to: Specify a data warehouse schema Identify the data and visualization to be used for data mining and Business Intelligence Design a Business Intelligence user interface Getting Started Introductions Agenda Expectations Foundation Concepts The challenge of decision making What is Business Intelligence? The Business Intelligence value proposition Business Intelligence taxonomy Business Intelligence management issues Sources of Business Intelligence Data warehousing Data and information Information architecture Defining the data warehouse and its relationships Facts and dimensions Modeling, meta-modeling, and schemas Alternate architectures Building the data warehouse Extracting Transforming Loading Setting up the data and relationships Dimensions and the Fact Table Implementing many-to-many relationships in data warehouse Data marts Online Analytical Processing (OLAP) What is OLAP? OLAP and OLTP OLAP functionality Multi-dimensions Thinking in more than two dimensions What are the possibilities? OLAP architecture Cubism Tools OLAP variations - MOLAP, ROLAP, HOLAP BI using SOA Applications of Business Intelligence Applying BI through OLAP Enterprise Resource Planning and CRM Business Intelligence and financial information Business Intelligence User Interfaces and Presentations Data access Push-pull data access Types of decision support systems Designing the front end Presentation formats Dashboards Types of dashboards Common dashboard features Briefing books and scorecards Querying and Reporting Reporting emphasis Retrofitting Talking back Key Performance Indicators Report Definition and Visualization Typical reporting environment Forms of visualization Unconstrained views Data mining What is in the mine? Applications for data mining Data mining architecture Cross Industry Standard Process for Data Mining (CISP-DM) Data mining techniques Validation The Business Intelligence User Experience The business analyst role Business analysis and data analysis Five-step approach Cultural impact Identifying questions Gathering information Understand the goals The strategic Business Intelligence cycle Focus of Business Intelligence Design for the user Iterate the access Iterative solution development process Review and validation questions Basic approaches Building ad-hoc queries Building on-demand self-service reports Closed loop Business Intelligence Coming attractions - future of Business Intelligence Best practices in Business Intelligence

Business Intelligence: Virtual In-House Training
Delivered OnlineFlexible Dates
£850

Operations / Departmental Manager Level 5 apprenticeship

By Leadership Management International (LMI) UK

The Operations / Departmental Manager apprenticeship is for managers with increasing responsibility for the leading of their department or business division.

Operations / Departmental Manager Level 5 apprenticeship
Delivered OnlineFlexible Dates
£8,400

Family Support Worker and Family Law - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Family Support Worker and Family Law - Double Endorsed Certificate
Delivered Online On Demand
£150

GIRLS’ EMOTIONAL NEEDS

By Inclusive Solutions

This workshop gives an opportunity to focus on the emotional needs of girls and how to meet these. We lift the lid on a less well explored inclusion issue, meeting the emotional needs of girls. Everyone knows a girl or woman. They may be pupil, daughter, sister, parent or partner. Course Category Meeting emotional needs Behaviour and Relationships Inclusion Early Years Description This workshop gives an opportunity to focus on the emotional needs of girls and how to meet these. We lift the lid on a less well explored inclusion issue, meeting the emotional needs of girls. Everyone knows a girl or woman. They may be pupil, daughter, sister, parent or partner. Girls will often withdraw, attack or even hurt themselves when under emotional stress and this is not always obvious in the way it is with boys. 1 in 4 women experience domestic violence and every week 2 women are killed by a current or ex partner. Whilst the world assumes girls have no problems processing their emotions, we lift the lid on this and question what is really happening for girls this century? Testimonials Learning Objectives Increased understanding of girls’ emotional needs Access to a wider range of practical strategies to impact on meeting emotional and behaviour problems Deeper understanding of core values surrounding inclusion Opportunity to reflect on professional attitudes and behaviour towards girls and their emotional challenges New skills and processes to make girls’ inclusion and achievement more successful Who Is It For ? Early years and school based practitioners Key workers Teaching Assistants with support roles Heads and deputies SENCOs Advanced skills teachers Primary and secondary classroom teachers Parents Local Authority support services Course Content The course explores the questions : Is there an invisible problem with girls? What can we do to meet the emotional needs of girls? What helps? What should our priority be with girls? This workshop will explore: Cultural and historical expectations of girls in our society Shared experiences of teaching and parenting girls Circle of Courage as a way of understanding emotional needs Fathers, mothers and daughters Solution Circle Problem Solving around girls’ needs What girls really need If you you want something similar, but not gender specific try: FRESH APPROACHES TO BEHAVIOUR AND RELATIONSHIPS or you may like: RESTORATIVE INTERVENTIONS

GIRLS’ EMOTIONAL NEEDS
Delivered in UK Wide Travel Costs or OnlineFlexible Dates
£1,800 to £2,500