3894 Relationships courses

In just 10 weeks, you can become a qualified ski instructor in Verbier. One of the most incredible resorts in the world. This course is perfect for those who have a passion for skiing and want to share their love for the sport with others. Not only will you get to experience some of the best skiing in the world, but you’ll also gain invaluable skills that will last a lifetime. So if you’re looking for an adventure this winter, look no further than our 10-week ski instructor courses in Verbier, Switzerland.

If you are considering a career in child care then this Entry Level 2 Extended Award in Skills for working in Child Care course is perfect for you. It could also help you re-engage with learning and remove barriers to entering the childcare workforce. The Level 2 Skills for Working in Child Care Industries course provides a thorough understanding of the knowledge and skills required to care for young children. It includes the growth, learning, and development of children. The course also covers developing assertiveness, relationships and behaviour in the workplace. Learning Outcomes After completing this Level 2 Skills for Working in Child Care Industries course, learner will be able to: Gain a solid understanding of food & nutrition for children Know how to prepare food for children Understand child development using toys/plays materials Gain in-depth knowledge about human growth & development Understand developing assertiveness Understand relationships & behaviour in the workplace Why Choose Entry Level 2 Extended Award in Skills for Working in Child Care Industries Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Detailed Course Curriculum Module 1: Food & Nutrition For Children Know about food and nutrition for babies and children An example of suitable food for a new-born babyAn example of suitable food for a child 1-2 yearsAn example of unsuitable food for babies and children Module 2: Prepare Food For Children Be able to prepare food safely and hygienically Be able to prepare food for children Module 3: Child Development Using Toys/Plays Materials Know about the physical development of children from 0-3 years Know about toys/play materials which support a child's physical development Module 4: Human Growth & Development Know about key changes from birth to old age Know about factors affecting growth Module 5: Developing Assertiveness Know about the benefits of assertiveness Know about ways of being assertive Module 6: Relationships & Behaviour In The Workplace Know about different roles in a workplace Know about equal opportunities in the workplace Assessment Method After completing each module of the Level 2 Skills for Working in Child Care Industries, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 2 Skills for Working in Child Care Industries course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Entry Level 2 Skills for Working in Child Care Industries course is ideal for anyone interested in learning about working in Child Care and Education or assisting with the development of young children in a nursery, child care, or primary school setting. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This course may lead you to a variety of career opportunities in the childcare industry. Such as: Nursery Childcare and Education Early Years Education Certificates Certificate of completion Digital certificate - Included

If you are considering a career in child care then this Entry Level 2 Extended Award in Skills for working in Child Care course is perfect for you. It could also help you re-engage with learning and remove barriers to entering the childcare workforce. The Award in Skills for Working in Child Care Industries course provides a thorough understanding of the knowledge and skills required to care for young children. It includes the growth, learning, and development of children. The course also covers developing assertiveness, relationships and behaviour in the workplace. Learning Outcomes After completing this Award in Skills for Working in Child Care Industries course, learner will be able to: Gain a solid understanding of food & nutrition for children Know how to prepare food for children Understand child development using toys/plays materials Gain in-depth knowledge about human growth & development Understand developing assertiveness Understand relationships & behaviour in the workplace Why Choose Entry Level 2 Extended Award in Skills for Working in Child Care Industries Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Course Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] Detailed Course Curriculum Module 1: Food & Nutrition For Children Know about food and nutrition for babies and children An example of suitable food for a new-born babyAn example of suitable food for a child 1-2 yearsAn example of unsuitable food for babies and children Module 2: Prepare Food For Children Be able to prepare food safely and hygienically Be able to prepare food for children Module 3: Child Development Using Toys/Plays Materials Know about the physical development of children from 0-3 years Know about toys/play materials which support a child's physical development Module 4: Human Growth & Development Know about key changes from birth to old age Know about factors affecting growth Module 5: Developing Assertiveness Know about the benefits of assertiveness Know about ways of being assertive Module 6: Relationships & Behaviour In The Workplace Know about different roles in a workplace Know about equal opportunities in the workplace Assessment Method After completing each module of the Award in Skills for Working in Child Care Industries, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Award in Skills for Working in Child Care Industries course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Award in Skills for Working in Child Care Industries course is ideal for anyone interested in learning about working in Child Care and Education or assisting with the development of young children in a nursery, child care, or primary school setting. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This course may lead you to a variety of career opportunities in the childcare industry. Such as: Nursery Childcare and Education Early Years Education Certificates Certificate of completion Digital certificate - Included

>> Level 2 Award in Support Work in Schools and Colleges << The Level 2 Award in Support Work in Schools and Colleges course is designed to help learners understand the duties and responsibilities of those who support teaching and learning in schools, as well as to provide an opportunity to develop the skills and knowledge needed to do so effectively and freely. The qualification prepares learners to assist the teacher and the delivery of curriculum within a school, as well as develop skills to assist children and young people in developing self-esteem, independence, and learning skills. It aims to improve professional and technical skills and knowledge, as well as an understanding of the value of strong relationships within a school. Learning Outcomes After completing this Level 2 Award in Support Work in Schools and Colleges Bundle course, the learner will be able to: Understand the organisation of schools and colleges in terms of roles and responsibilities. Gain a thorough understanding of children and young people's development. Understand how to communicate and develop professional relationships with children and young people. Know the legislative and policy framework for health and safety. Know about safeguarding the welfare of children and young people. Understand the importance of promoting equality and diversity in a learning environment. Why Choose Level 2 Award in Support Work in Schools and Colleges Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 2 Award in Support Work in Schools and Colleges course. ***Courses are included in this Level 2 Award in Support Work in Schools and Colleges Bundle Course Course 01: Level 2 Award in Support Work in Schools and Colleges Course 02: Primary Teaching Diploma ***Other Benefits of Level 2 Award in Support Work in Schools and Colleges Course*** Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Level 2 Award in Support Work in Schools and Colleges course] >> Level 2 Award in Support Work in Schools and Colleges << Detail Course Curriculum Of Level 2 Award in Support Work in Schools and Colleges Module 01: Understand Schools and Colleges as Organisations Module 02: Understand Children and Young People's Development Module 03: Understand Communication and Professional Relationships with Children, Young People and Adults Module 04: Understand Children and Young People's Health and Safety Module 05: Safeguarding Children and Young People Module 06: Understand Equality, Diversity and Inclusion in Work with Children and Young People >> ------------------------------ << Assessment Method After completing each module of the Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 2 Award in Support Work in Schools and Colleges course is suitable for a range of learners, including young people, senior learners, learners with special educational needs, and learners for whom English is a second language who want to work in a school or college setting. Requirements >> Level 2 Award in Support Work in Schools and Colleges << There are no specific requirements for Level 2 Award in Support Work in Schools and Colleges course because it does not require any advanced knowledge or skills. Career path This Level 2 Award in Support Work in Schools and Colleges course will enable candidates to utilise their gained expertise in a wide range of promising career opportunities, such as: Teacher Education Professional Education Trainer Teaching Assistant Education and Training Officer Certificates Certificate of completion Digital certificate - Included

>> Level 2 Award in Support Work in Schools & Colleges << The Level 2 Award in Support Work in Schools & Colleges course is designed to help learners understand the duties and responsibilities of those who support teaching and learning in schools, as well as to provide an opportunity to develop the skills and knowledge needed to do so effectively and freely. The qualification prepares learners to assist the teacher and the delivery of curriculum within a school, as well as develop skills to assist children and young people in developing self-esteem, independence, and learning skills. It aims to improve professional and technical skills and knowledge, as well as an understanding of the value of strong relationships within a school. Learning Outcomes After completing this Level 2 Award in Support Work in Schools & Colleges Bundle course, the learner will be able to: Understand the organisation of schools and colleges in terms of roles and responsibilities. Gain a thorough understanding of children and young people's development. Understand how to communicate and develop professional relationships with children and young people. Know the legislative and policy framework for health and safety. Know about safeguarding the welfare of children and young people. Understand the importance of promoting equality and diversity in a learning environment. Why Choose Level 2 Award in Support Work in Schools & Colleges Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 2 Award in Support Work in Schools & Colleges course. ***Courses are included in this Level 2 Award in Support Work in Schools & Colleges Bundle Course Course 01: Level 2 Award in Support Work in Schools and Colleges Course 02: Speech & Language Therapy Course 03: Primary Teaching Diploma ***Other Benefits of Level 2 Award in Support Work in Schools & Colleges Course*** Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2 Award in Support Work in Schools & Colleges course] >> Level 2 Award in Support Work in Schools & Colleges << Detail Course Curriculum Of Level 2 Award in Support Work in Schools and Colleges Module 01: Understand Schools and Colleges as Organisations Module 02: Understand Children and Young People's Development Module 03: Understand Communication and Professional Relationships with Children, Young People and Adults Module 04: Understand Children and Young People's Health and Safety Module 05: Safeguarding Children and Young People Module 06: Understand Equality, Diversity and Inclusion in Work with Children and Young People >> ------------------------ << Assessment Method After completing each module of the Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Level 2 Award in Support Work in Schools & Colleges course is suitable for a range of learners, including young people, senior learners, learners with special educational needs, and learners for whom English is a second language who want to work in a school or college setting. Requirements >> Level 2 Award in Support Work in Schools & Colleges << There are no specific requirements for Level 2 Award in Support Work in Schools & Colleges course because it does not require any advanced knowledge or skills. Career path This Level 2 Award in Support Work in Schools & Colleges course will enable candidates to utilize their gained expertise in a wide range of promising career opportunities, such as: Teacher Education Professional Education Trainer Teaching Assistant Education and Training Officer Certificates Certificate of completion Digital certificate - Included

Discover the power of knowledge and build a more inclusive and respectful workplace with our comprehensive bundle of 8 courses: Unconscious Bias, Sexual Harassment & Domestic Violence Awareness. This unique bundle offers you the opportunity to enhance your understanding of these critical topics and make a lasting impact on your organization. With three QLS-endorsed courses and five relevant CPD QS-accredited courses, you'll gain valuable insights and receive hardcopy certificates to showcase your achievements. Empower yourself and your organization with this comprehensive bundle of courses, designed to create lasting change. Expand your understanding, challenge biases, and foster a workplace that values inclusivity. Enroll now and unlock a world of knowledge! Key Features of the Unconscious Bias, Sexual Harassment & Domestic Violence Awareness Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Unconscious Bias, Sexual Harassment & Domestic Violence Awareness bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Unconscious Bias Training For Supervisors QLS Course 02: Sexual Harassment Awareness Training QLS Course 03: Domestic Violence 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Equality, Diversity and Discrimination Course 02: Workplace Harassment Course 03: Dealing with Conflict at Work Course 04: Workplace Confidentiality Course 05: Cross-Cultural Awareness Training In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Unconscious Bias, Sexual Harassment & Domestic Violence Awareness courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Develop a deep understanding of Unconscious Bias, Sexual Harassment, and Domestic Violence. Identify and challenge biases to create an inclusive and respectful workplace. Gain knowledge and strategies to prevent and address sexual harassment incidents effectively. Understand the dynamics of domestic violence and support survivors sensitively. Promote equality, diversity, and discrimination-free environments. Enhance conflict resolution skills and foster positive relationships at work. Cultivate cross-cultural awareness and sensitivity towards diverse backgrounds. Immerse yourself in a transformative learning experience with our Unconscious Bias, Sexual Harassment & Domestic Violence Awareness bundle. Explore the intricate nuances of these crucial topics through our three QLS-endorsed courses and broaden your knowledge with five relevant CPD QS-accredited courses. Uncover the roots of biases, learn strategies to prevent and address harassment incidents, and gain valuable insights into promoting equality and diversity. With our comprehensive content, you'll develop a deep understanding and the tools needed to foster an inclusive and respectful workplace. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Human Resources professionals seeking to create a more inclusive work environment Managers and supervisors responsible for preventing and addressing workplace issues Employees interested in expanding their knowledge of unconscious bias, harassment, and domestic violence Individuals passionate about promoting equality and diversity in the workplace Career path Human Resources Manager: £35,000 - £70,000 per year Diversity and Inclusion Specialist: £30,000 - £55,000 per year Training and Development Manager: £30,000 - £60,000 per year Employee Relations Consultant: £25,000 - £50,000 per year Equality and Diversity Officer: £22,000 - £40,000 per year Workplace Mediator: £30,000 - £55,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Organisational development, Organisational culture, Organisational values, Organisational environment,

Description: Six Sigma is a disciplined, data-driven approach that aims to minimise the defects. The methodology helps to enhance customer satisfaction by streamlining operations, improving quality and reducing defects in every organisation-wide process. Six Sigma includes six essential issues: A business strategy, vision, a benchmark, a goal, a strategic measure, and a robust methodology. The Six Sigma- Business Management provides the necessary information of six sigma such as the understanding problem that hinders the business growth, statistical problem revealed in the data and fact. Based on the Practical and Statistical problem, you will learn how to decide practical and statistical solutions. After that, you will know how to create a system for the long-term solution. Finally, the importance of having a good relationship with customers will be discussed. Learning Outcomes: Course Overview Six Sigma Basics Improvement Tools Management Tools for Generating Ideas Continuous Improvement Customer Relationships Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Six Sigma- Business Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Six Sigma- Business Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:05:00 Six Sigma Basics 00:15:00 Improvement Tools 00:30:00 Management Tools for Generating Ideas 00:15:00 Continuous Improvement 00:30:00 Customer Relationships 00:30:00 Mock Exam Mock Exam- Six Sigma- Business Management 00:20:00 Final Exam Final Exam- Six Sigma- Business Management 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

If you are interested in counselling or therapy related to psychology, the Diploma in Dialectical Behaviour Therapy (DBT) course is the best option for you. The course introduces you to one of the effective treatment named Dialectical Behaviour Therapy that emphasises the psychosocial aspects of treatment - how a person interacts with others in different environments and relationships. Dialectical Behaviour Therapy (DBT) is a type of cognitive-behavioural therapy that helps the clients to acquire new skills to manage painful emotions and decrease conflict in relationships. Throughout the course, you will learn how to set up a DBT counselling session with your clients. The course teaches you how counselling and psychotherapy are used in DBT method. Upon completion, you will be able to apply the therapy method to your clients. What Will I Learn? Know how to use DBT approach in their work Know how counselling & psychotherapy is used Know how to structure therapeutic sections ('online' or 'offline') Requirements An interest in counselling or psychology A basic knowledge of what counselling or psychotherapy involves An awareness that counselling has different approaches Introduction About the Instructor FREE 00:02:00 About the Course FREE 00:06:00 What is Counselling & Psychotherapy Definition of Counselling FREE 00:07:00 Counselling & Psychotherapy 00:07:00 Approaches in Counselling & Psychotherapy 00:12:00 About Dialectical Behaviour Therapy (DBT) What is DBT? 00:05:00 What is 'dialectical'? 00:06:00 History & Philosophy of DBT 00:06:00 DBT Strategies & 'Life Skills' What is 'Mindfulness' 00:08:00 What is 'Distress Tolerance' 00:10:00 What is 'Emotion regulation' 00:11:00 What is 'Interpersonal Effectiveness' 00:06:00 Treatment by DBT Multistage approach of DBT 00:06:00 The Stages of Treatment in DBT 00:11:00 Prioritising Treatments Targets 00:05:00 How to set up 'learning environment' for the client 00:07:00 How to conduct 'Behavioural Analysis' 00:11:00 DBT for Psychological Disorders Uses of DBT 00:03:00 DBT in the treatment of Borderline Personality Disorder 00:07:00 DBT in the treatment of Depression 00:09:00 DBT for treatment of Anxiety & OCD 00:08:00 DBT for treatment of 'Eating Disorders' 00:08:00 Effectiveness of DBT How effective is DBT? 00:07:00 Criticism and Limitations of DBT 00:05:00 Thank You and Good Bye! 00:04:00

PTLLS is a teacher training qualification for those new to teaching / training industry or wanting to start out as associate teachers, or currently teaching. Learn More Academy has been delivering the Level 3 Preparing to Teach in the Lifelong Learning Sector (PTLLS) or newly branded AET course. Level 3 Award in Education and Training (AET) course is designed to contribute towards the knowledge and understanding for Further Education National Training Organisation (FENTO) or the Employment National Training Organisation (EMPNTO) occupational standards in the United Kingdom. This course is designed for anyone wishing to enter in the adult training and teaching industry in this country and even some other country too. ABOUT THIS COURSE: The Level 3 Award in Education and Training AET (formerly known as PTLLS) is an introductory, knowledge based teaching qualification. It can be undertaken by individuals who are not yet in a teaching or training role (pre-service), or are currently teaching or training (in-service). This qualification is delivered on our online or classroom based learning platform with full tutor support throughout the course. UNITS COVERED: Chapter 1: The roles and responsibilities of a teacher / Trainer in education & Training Chapter 2: Relationships between education and training Chapter 3: Inclusive teaching approaches to meet the needs of learners Chapter 4: Principle of assessment in Education and Training Chapter 5: How to create a safe and supportive learning environment Chapter 6: How to motivate learners Chapter 7: Planning, delivery and evaluation of inclusive teaching and training Chapter 8: Different assessment methods Chapter 9: How to recognise and deal with potential problems Chapter 10: Teaching equipment and aids Chapter 11: Practical teaching sessions (Teaching concept and Technique) CAREER OPPORTUNITY: With this qualification you will be able in teaching any adult in the industry of varieties sectors such as Health Industry, Beauty Industry, NHS Trusts, various Police forces, Midwives, Librarians, Laboratory Technicians, HM Forces, Teaching Assistants, Higher Education Teaching Professional, Further Education Teaching Professionals, Secondary Education Teaching Professionals, Primary and Nursery Education Teaching Professionals, Special Needs Education Teaching Professionals, Security Industry, Teaching/Training, Educational Support Assistants, Education Advisers and School Inspectors, Veterinarians, Nurses, Care sector, First Aid sector, Care Instructor, Driving Instructors and many more. STUDY METHOD: You can complete this course either through Distance Learning / Online, Face to Face or Live zoom class. Level 3 AET distance learning course is done at your own pace with a Tutor’s support & guidance. All necessary materials will be sent to you with login details with student portal access, once you book the course. The entry requirement for this course are the basic functional skills (Numeracy, Literacy, ICT). You will be given up to 3 months to complete the assignments, however if you finish earlier, you will be awarded early, you do not need to wait for last minute. Within the 12 weeks, you need to do your micro-teach. FACE TO FACE OR LIVE ZOOM CLASS: We have 3 days Live Zoom or Face to Face classroom session from 10am to 5pm around the country. This course will be taught and trained by an experienced teachers, who will use a wide range of teaching activities; including lectures, group work, discussion, demonstrations, candidates presentations and many more activities that help learning. Micro Teaching session will be held on last day of the course where trainee teachers prepare and deliver a short teaching and learning session to their peers. After 3 days session you are required to complete the coursework/assignment and send them for marking, it takes 7-8 day to get the result and certificate. COURSE ASSESSMENT: There is no formal examination is required, but at the end of the course you need to submit a portfolio assignment. HOW MUCH THIS COURSE COST? Level 3 PTLLS/AET course will cost for Online Distance Learning £190.00, for Webinar Live Class £249.99, Classroom based course in London £269.99 and Classroom based in Outside London £299.99. There is no any hidden fees/cost.