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452 Relationships courses in Esher

Telephone sales - inbound (In-House)

By The In House Training Company

This highly practical one-day workshop has been designed specifically to help maximise sales where customers make contact by telephone. When customers contact us direct they have clearly already considered the possibility that they might buy from us, but we're still only half-way to making a sale. Unless we fully understand their needs and make it easy for them to buy, we may not secure the business. This workshop concentrates on the telephone skills and techniques needed to achieve the most positive outcome in any inbound customer call. A combination of excellent customer service skills and savvy sales awareness techniques will increase our chances of a successful outcome for both parties. The programme features the unique INBOUND model, to help remember the key principles for effective inbound telephone sales: Initial impressions Needs of the customer Bring them with you Open up the conversation Understand the triggers Narrow down the solutions Decision time! The programme also covers how to deal with difficult calls and challenging people - after all, every complaint is a sales opportunity! This programme will help participants: Create the perfect interaction with any customer making contact by telephone Make every call count Build rapport quickly in any situation Handle difficult calls and challenging people Create sustainable and profitable relationships Increase your sales conversions 1 The inbound sales process Each customer who contacts us will be at a different stage of the sales process. Some might be making general enquiries whilst others will be ready to commit, having made most of their decisions already. Sales and customer service people need to be ready to find out the stage the customer has reached before helping them to make the right decision for them 2 Engaging with the customer Having clarified where the customer is on their journey to making a purchasing decision, our next responsibility is to create and build a trusting relationship on both sides. This involves establishing rapport quickly to ease the communication process, thus enabling smooth transactions, both now and in the future 3 Questioning and listening skills for gathering information Developing these skills requires practice so that the communication becomes natural for the customer. This helps the customer to feel comfortable with us and work with us towards an effective solution. We discuss different types of question and how to use high-gain questions to uncover key information. Active listening will ensure that we can really help customers get what they need 4 Overcoming objections and excuses If we have followed the process properly and really understood the customer, then there should no further objections or barriers to completing the transaction. The reality is that there will still be the occasional issue that needs clarifying, so we need to prepare for possible objections and questions that customers might have. This includes probing objections so that we fully understand the customer's perspective before constructing suitable responses or solutions 5 Gaining commitment and ending the call Customers want to gain a solution to the issue they are facing and the sooner we can help them achieve that the better. Guiding the customer and helping them to believe in their own decision is part of our role. This section is dedicated to getting commitment all the way along the process, not just at the close 6 Dealing with difficult and challenging situations The realisation that everybody is different, with different personality types, different ways of looking at the world and different goals, is key to understanding sales. With this is mind we discuss these differences and how we adapt our approach to ease communication and maintain trust and understanding 7 Action plans Course summary and presentation of action plans

Telephone sales - inbound (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

M.D.D I ALWAYS CHOOSE THE WRONG PEOPLE TO DATE PACKAGE (SINGLES)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

This package is ideal for those who select the wrong partners repeatedly choosing emotionally unavailable people, bad characters and people that treat them badly. Dating Coach support for 6 weeks sessions twice a week 30 mins Dating Coach correctional dating training programme Gift Package sent to home with Dating literature and guidance pamphlet Support and Advice Dating advice for singles https://relationshipsmdd.com/product/i-always-choose-the-wrong-people-to-date-package/

M.D.D I ALWAYS CHOOSE THE WRONG PEOPLE TO DATE PACKAGE (SINGLES)
Delivered in London or UK Wide or OnlineFlexible Dates
£750

M.D.D FAMILY ISSUES HELP PACKAGE (FAMILY RELATIONSHIP ISSUES)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

Resolving ongoing family arguments Helping with issues in-laws and teenagers Mediation and problem solving Identifying areas of tension Family therapy Family exercises and homework Family issues help exercises Assessments of each family members perspective 7 sessions https://relationshipsmdd.com/product/family-issues-help-package/

M.D.D FAMILY ISSUES HELP PACKAGE (FAMILY RELATIONSHIP ISSUES)
Delivered in London or UK Wide or OnlineFlexible Dates
£750

M.D.D SOCIAL CONFIDENCE COACHING PACKAGE (SOCIAL CONFIDENCE)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

Improve social anxiety Learning how to improve emotional intelligence Coping mechanisms for anxiety inducing situations Confidence building Triggers Diagnosis Introspection tests Characteristics Analysis Behavioural pattern management Cognitive distortions training Graduated exposure techniques Reframing thoughts Learning self acceptance Overcoming confidence issues from past rejections Teaching texting techniques Teaching Social gathering techniques https://relationshipsmdd.com/product/social-confidence-coaching-package/

M.D.D SOCIAL CONFIDENCE COACHING PACKAGE (SOCIAL CONFIDENCE)
Delivered in London or UK Wide or OnlineFlexible Dates
£750

M.D.D THERAPY FOR REPRESSED EMOTIONS PACKAGE (SELF IMPROVEMENT)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

Introducing Therapy for Repressed Emotions Package: Unlocking Emotional Freedom and Healing Are you struggling with repressed emotions, finding it difficult to express and process your feelings from the past? Miss Date Doctor’s Therapy for Repressed Emotions Package offers you compassionate support and guidance to unlock emotional freedom, heal past wounds, and embrace a healthier emotional state. Repressed emotions are feelings that have been pushed aside or buried due to various reasons, leading to unresolved emotional baggage. Our experienced therapists are dedicated to helping you navigate through these suppressed emotions, fostering emotional release, and promoting healing. Here’s how the Therapy for Repressed Emotions Package can support you: Understanding Repressed Emotions: Our therapists will help you understand the nature of repressed emotions and how they impact your current emotional well-being. Creating a Safe Space: We offer a safe and non-judgmental environment where you can freely explore and express your suppressed emotions. Emotional Release: Therapy will focus on facilitating emotional release, allowing you to process and express feelings that have been held back. Healing Past Wounds: We’ll work on addressing and healing the unresolved emotional wounds from the past. Coping Strategies: Our therapists will equip you with healthy coping strategies to manage overwhelming emotions as they arise. Self-Compassion and Acceptance: Therapy encourages self-compassion and self-acceptance as you navigate through your emotional journey. Building Emotional Resilience: We’ll focus on developing emotional resilience to face and process emotions in a healthy way. Mindfulness Practices: Therapy for repressed emotions may incorporate mindfulness techniques to cultivate present-moment awareness. The Therapy for Repressed Emotions Package at Miss Date Doctor is designed to empower you to release the emotional burden of the past and find emotional freedom. Our compassionate therapists provide gentle guidance and support to help you navigate through your emotional journey. Invest in your emotional well-being and take the first step towards unlocking emotional freedom with the Therapy for Repressed Emotions Package. Embrace the opportunity to heal past wounds, express your feelings, and foster a healthier emotional state. Let our experienced therapists guide you towards emotional release, healing, and a brighter emotional future. 8 SESSIONS X 1 HOUR https://relationshipsmdd.com/product/therapy-for-repressed-emotions-package/

M.D.D THERAPY FOR REPRESSED EMOTIONS PACKAGE (SELF IMPROVEMENT)
Delivered in London or UK Wide or OnlineFlexible Dates
£750

M.D.D 8 FACE TO FACE SESSIONS (SINGLES)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

Eliminating negative dating behaviour Addressing stress and fear of dating Online dating assistance Help with past relationship emotional trauma Dating advice for singles Help with dating direction Relationship guidance Dating education and positive mindset training https://relationshipsmdd.com/product/8-face-to-face-sessions/

M.D.D 8 FACE TO FACE SESSIONS (SINGLES)
Delivered in London or UK Wide or OnlineFlexible Dates
£720

M.D.D ISSUES WITH MY EX / COMMUNICATE WITH MY EX (COUPLES)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

Are you having major issues with your ex? and need to make things more amicable because of kids or living arrangement etc. 3 Weeks of mediation, discussion and communication resolving will take place in this package and we will try to assist you in getting back on reasonable communication terms. ( Both parties must cooperate with the guidance given. https://relationshipsmdd.com/product/issues-with-my-ex-communicate-with-my-ex/

M.D.D ISSUES WITH MY EX / COMMUNICATE WITH MY EX (COUPLES)
Delivered in London or UK Wide or OnlineFlexible Dates
£700

M.D.D RELATIONSHIP COUNSELLING FOR CHEATING (COUPLES)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

Discover a path towards healing, understanding, and rebuilding trust with our powerful package: “Relationship Counselling for Cheating with Miss Date Doctor.” Designed to support individuals and couples who have experienced infidelity, this transformative program offers expert guidance and compassionate assistance through the complex process of rebuilding a relationship after cheating. Under the skillful guidance of Miss Date Doctor, a highly experienced relationship coach, this package provides a safe space to explore emotions, repair damaged bonds, and foster open communication. Together, we’ll navigate the intricate journey of healing and restoring trust in your relationship. https://relationshipsmdd.com/product/relationship-counselling-for-cheating/

M.D.D RELATIONSHIP COUNSELLING FOR CHEATING (COUPLES)
Delivered in London or UK Wide or OnlineFlexible Dates
£700

M.D.D I DON’T THINK WOMEN ARE ATTRACTED TO ME PACKAGE (MEN DATING SERVICES)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

Dating tips Confidence boosting sessions Daily dating support 30 mins per day twice a week Whatsapp Ascertain cause of self-doubt Improve mindset Self-belief building Establish dating needs Analyse taste in women Dating advice 4 x 1-hour sessions (1 per week) https://relationshipsmdd.com/product/m-d-d-i-dont-think-women-are-attracted-to-me-package/

M.D.D I DON’T THINK WOMEN ARE ATTRACTED TO ME PACKAGE (MEN DATING SERVICES)
Delivered in London or UK Wide or OnlineFlexible Dates
£700

M.D.D MY FAMILY HATES MY PARTNER PACKAGE (FAMILY RELATIONSHIP ISSUES)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

Support The analysation of options to a resolution Understanding of families perspective Mediation methods Emotional intelligence Compromise methods 6 sessions 1 hour each Implementation of diplomacy tactics Conclusion and 1 session with family member that issue is stemming from 1 free follow up call of 30 mins after package is completed https://relationshipsmdd.com/product/m-d-d-my-family-hates-my-partner-package/

M.D.D MY FAMILY HATES MY PARTNER PACKAGE (FAMILY RELATIONSHIP ISSUES)
Delivered in London or UK Wide or OnlineFlexible Dates
£700