Recognising the value of, and practising, clear and open communication at all levels is the first step to improving performance, whether at an individual, team, management, leadership or organisational level. We all know this, but why is it so difficult? This unique programme will make it much, much easier for you by giving you a robust framework to use - and the opportunity to practise your skills in a safe, supportive environment. It will help you have conversation that deliver tangible results. The programme will help you: Overcome the barriers to effective performance conversations Handle feedback conversations effectively Improve working relationships with your staff Set realistic expectations and targets (and get 'buy-in' for them) Improve your communication style Plan and prepare for honest conversations in the workplace 1 What is an honest conversation? Why don't we have them more often? What stops us? The cost of not having them 2 The feedback conversation Dealing with the impact of feedback conversations 3 Preparing for conflict 4 Effective working relationships 5 The expectations conversation 6 The targets conversation 7 Your communication styles 8 Planning and preparing for an honest conversation 9 Giving and receiving feedback skills
Who is this coure for? Lumion Training Course. Whether you're an architect, designer, 3D artist, or simply someone passionate about crafting captivating architectural visualizations, this course equips you with the essential skills to harness Lumion as a potent tool within your creative process. Click here for more info: Website Duration: 10 Hours Customize your training. Choose any hour from Mon to Sat, 9 a.m. to 7 p.m. Call 02077202581 or WhatsApp at 07970325184 to book. Lumion 3D Course Outline Module 1: Introduction to Lumion 3D Explore Lumion 3D's Features and Navigate the Interface. Master Efficient Workflow with Shortcut Keys. Customize Settings for Optimal Performance. Module 2: 3D Models and Materials Import 3D Models in Various Formats. Apply and Fine-Tune Materials. Create Procedural Materials and Achieve Glass Effects. Troubleshoot Common Issues. Module 3: Building Projects in Lumion Craft Scenes and Sculpt Terrain. Enhance Realism with Alpha and Height Maps. Module 4: The 3D World Manage Multiple 3D Objects and Their Properties. Implement Grass and Scattering Elements. Module 5: Lighting in Lumion 3D Utilize Weather Settings for Dynamic Scenes. Master Lumion Lights, Interior and Exterior Illumination. Create 3D Reflections and Spotlight Effects. Module 6: Realistic Visualizations Integrate Special Effects like Fire, Smoke, and Fog. Achieve Realism with Camera Effects and Shadow Manipulation. Render Still Images and Dynamic Animations. Module 7: NPR Visualizations Create Non-Photorealistic Visualizations with Artistic Effects. Implement Unique Styles for Enhanced Visual Impact. Module 8: Artistic Effects in Lumion 3D Explore Conceptual Visualizations with Painting and Sketch Effects. Craft Cartoon Effects and Understand Perspective Concepts. Module 9: Animation in Lumion 3D Master Timing and Camera Techniques for Dynamic Shots. Compose Animation Clips and Incorporate Effects. Utilize Layers and Control Objects for Precise Animation. Module 10: Advanced Features Understand Import and Output Formats in Lumion. Expand Your Asset Library with the 3D Model Library. Integrate Animated Characters and Sound Effects. Maximize the Advanced Material Library's Potential. Control Environments and Weather for Dynamic Scenes. Efficient Scene Management and Movie Editing in Lumion 3D. For students, download Lumion at: Lumion for Students Download Lumion for Students https://lumion.com⺠Upon completing the Lumion 3D course, participants will: Master Lumion Tools: Navigate the interface, optimize settings, and use shortcuts efficiently. 3D Modeling and Materials: Import models, refine materials, troubleshoot, and enhance realism. Scene Crafting: Create detailed scenes, manage objects, and implement elements for lifelike environments. Lighting Mastery: Utilize weather settings, create reflections, and manage dynamic lighting. Visual Effects Integration: Add special effects, manipulate shadows, and create still images and animations. Artistic Visualization: Explore artistic effects, conceptual visualizations, and cartoon techniques. Advanced Animation: Master timing, camera techniques, and precise animation control. Advanced Features: Understand formats, expand asset libraries, and manage scenes efficiently. Effective Communication: Communicate design concepts effectively to clients and stakeholders. Independence in 3D Rendering: Gain expertise to create complex visualizations independently. Course Overview: What is Lumion? Lumion is specialized 3D rendering software designed for architects and designers. It enables the swift transformation of 3D design models, allowing application of materials, interior and exterior furnishing, and showcasing lighting and shadows without specialized training. Course Objectives: This course focuses on initiating Lumion projects, integrating environments, cameras, lighting, populating scenes, creating terrains, and producing animations. Expectations from the Course: By enrolling, you'll master high-quality render creation, enhance your portfolio, impress clients with top-tier visuals, and gain confidence to elevate your service rates. This course equips you with tools and skills to craft exquisite architectural renders, elevating your work significantly. Intended Audience: Architects, landscape architects, interior architects, civil engineers interested in 3D visualization, and students exploring the realm of 3D visualization. Course Benefits: Delve into Lumion's world-class rendering with speed and precision. This course emphasizes achieving superior quality and realism in the shortest rendering time. Whether you're an architect, interior designer, 3D visualization artist, or Lumion enthusiast, this course empowers you to create exceptional 3D render images. Essential assets, including 3D models and textures, are provided, allowing you to follow the step-by-step process at your own pace. Advantages of Personalized Training: Expertise in Real-Time Rendering: Gain in-depth mastery of Lumion, mastering its features for creating stunning real-time visualizations. Navigate the interface seamlessly and leverage powerful tools for immersive architectural experiences. Enhanced Design Presentations: Elevate design presentations with dynamic visualizations that effectively communicate concepts, lighting nuances, material details, and spatial relationships. Rich Asset Repository: Access a wide variety of high-quality assets, from vegetation to weather effects, enhancing realism and creating captivating scenes that engage viewers. Authentic Landscapes and Effects: Develop skills to create lifelike landscapes, atmospheric weather effects, and unique visual elements that add depth and intrigue to your projects. Flexible Learning Options: Choose between in-person or live online sessions, ensuring convenient and accessible learning tailored to your preferences. Additionally, access recorded lessons for self-paced review and revision. Continuous Support: Benefit from lifelong email support, allowing you to stay connected with instructors for ongoing learning and guidance, even after completing the course.
This programme has a simple objective: to help a sales team create and implementa comprehensive account development plan. If you want to earn strategic partner or preferred supplier status with your clients and customers then you need to add value to their business, consistently, and you can only do this if you have a plan - a key account management plan. This programme will help participants: Discover opportunities - through a deeper understanding of the customer's business Develop partnership - through a better 'value proposition' for the customer Increase repeat business - based on higher customer satisfaction Improve synergy - by getting everyone to 'sing from the same hymn sheet' Develop a collaborative account plan - validated by the customer and their own management Secure resources - management will align resources to execute soundly based account plans Win an increased share of 'customer wallet' - through systematic account development 1 The six principles of strategic account development Introduction to the PROFIT account development model:- Performance- Relationships- Objectives and goals- Feedback- Integration- Teamwork Practical account development strategies: overview and case studies 2 Performance Use practical tools to help you manage and measure account performance and success Design and build a monthly account dashboard for all sizes of account Prioritise and manage accounts and customers pro-actively and successfully, using proven planning tools Develop a cross-selling strategy to integrate products or solutions into the customer's business as closely as possible 3 Relationships How to build and manage key relationships within an account Qualifying and managing key influencers accurately Producing a 'relationship matrix' for each account quickly and easily Approaching and developing new contacts strategically Tools and techniques for successful tracking of contacts and call-backs Developing a coach or advocate in every customer organisation pro-actively 4 Objectives and goals Where are you now? - how to establish your competitive position within an account Know how to set, monitor and track key objectives for accounts over the short, medium and long term Selling against the competition - developing both long- and short-term sales strategies 5 Feedback - building loyal and satisfied customers The correct way to manage customer expectations and create listening loops within an account How to monitor and track your customer's perception and satisfaction with your organisation Building a personalised satisfaction matrix for each account Customer review meetings - best practice in building loyalty by regular joint planning events Understanding the concept of long-term customer value and the importance of adapting a customer-focused attitude 6 Integration How to integrate your products or solutions with the customer's business needs and processes Spot and react to early warning signals that may cause an account's loyalty to fade, reduce revenue or switch to a competitor Developing a loyalty strategy for key accounts or groups of smaller accounts Getting your message and strategy across to C-level contacts 7 Teamwork Working with others to achieve your account goals Gaining internal commitment from your organisation Managing and working with a virtual team Creating cross-departmental communication loops 8 Putting it all together Personal account reviews Personal learning summary and action plans
This course starts with the basics then moves seamlessly to an intermediate level. It includes a comprehensive yet balanced look at the four main components that make up Power BI Desktop: Report view, Data view, Model view, and the Power Query Editor. It also demonstrates how to use the online Power BI service. It looks at authoring tools that enables you to connect to and transform data from a variety of sources, allowing you to produce dynamic reports using a library of visualisations. Once you have those reports, the course looks at the seamless process of sharing those with your colleagues by publishing to the online Power BI service. The aim of this course is to provide a strong understanding of the Power BI analysis process, by working with real-world examples that will equip you with the necessary skills to start applying your knowledge straight away. 1 Getting started The Power BI process Launching Power BI Desktop The four views of Power BI Dashboard visuals 2 Connecting to files Connect to data sources Connect to an Excel file Connect to a CSV file Connect to a database Import vs. DirectQuery Connect to a web source Create a data table 3 Transforming data The process of cleaning data Column data types Remove rows with filters Add a custom column Append data to a table Fix error issues Basic maths operations 4 Build a data model Table relationships Manage table relationships 5 Merge queries Table join kinds Merging tables 6 Create report visualisations Creating map visuals Formatting maps Creating chart visuals Formatting chart Tables, matrixes, and cards Control formatting with themes Filter reports with slicers Reports for mobile devices Custom online visuals Export report data to Excel 7 The power query editor Fill data up and down Split columns by delimiter Add conditional columns Merging columns 8 The M formula Creating M functions Create an IF function Create a query group 9 Pivot and unpivot tables Pivot tables in the query editor Pivot and append tables Pivot but don't summarise Unpivot tables Append mismatched headers 10 Data modelling revisited Data model relationships Mark a calendar as a date table 11 Introduction to calculated columns New columns vs. measures Creating a new column calculation The SWITCH function 12 Introduction to DAX measures Common measure categories The SUM measure Adding measures to visuals COUNTROWS and DISINCTCOUNT functions DAX rules 13 The CALCULATE measure The syntax of CALCULATE Things of note about CALCULATE 14 The SUMX measure The SUMX measure X iterator functions Anatomy of SUMX 15 Introduction to time intelligence Importance of a calendar table A special lookup table The TOTALYTD measure Change year end in TOTALYTD 16 Hierarchy, groups and formatting Create a hierarchy to drill data Compare data in groups Add conditional formatting 17 Share reports on the web Publish to the BI online service Get quick insights Upload reports from BI service Exporting report data What is Q&A? Sharing your reports 18 Apply your learning Post training recap lesson
This course will help you to gain a better knowledge of the policy which underpins end of life care. It will help you to learn about the delivery of great end of life care and improve your communication skills to strengthen working relationships during this period. You will also feel you have a better understanding on how to support the friends and family of the person that you are caring for.
This workshop will provide participants with the insight and skills to be more effective business networkers, face-to-face and online. The approach taken is to build on the strengths people already have and their successes. It is easier to develop what you already have than to try and develop skills that do not come easily. Being yourself is the most effective tool for business networking and building relationships. This course will help those attending: Appreciate the importance of networking, and different forms of networking Understand the dynamics of communication that are specific to networking Become more confident and assured when 'working' a room Improve their influencing skills, especially with people who are experts and in positions of authority 'Sell' themselves and promote their company Identify and manage their profiles using online social networking sites Use effective follow-up to maintain active contacts and connections Select the correct networking groups, clubs and events Create their own personal network 1 The importance, and different types, of networking Personal objectives and introductions Test networking session Examples of the importance, purpose and format of various types of networking, and benefits you can expect 2 How to work a room - preparation and strategy Three things to know before you attend any event Non-verbal communication and art of rapport Breaking the ice - worked examples with practical demonstration 3 Communication dynamics in networking - the power of the listening networker Why it is better to listen than talk Effective questioning and active listening Creating a natural and engaging conversation, 1-2-1 and in a larger group 4 Assumptions when networking How to use the 'instant judgement' of others to your advantage What assumptions are you making? How to keep an open mind 5 Business networking etiquette Meeting and greeting at a business networking event - approaching complete strangers and introducing yourself Socialising: joining and leaving groups easily Making a good first impression in 30 seconds The use of status when networking 6 Making connections Asking for cards, contact details and referrals Gaining a follow-up commitment Some tips and tricks 7 Business networking rehearsals Practice sessions 8 Personal business networking online Overview of different types of networking sites - there is a lot more out there than just Facebook! Examples of creating an effective profile Using social networking effectively - case studies and application 'Advanced' applications - blogs, articles, twitter, feeds, etc. Online demonstration and examples 9 Building relationships - follow-up and follow-through Maintaining a good database Developing a contact strategy with different types and levels of contact How to analyse your contact base
Coaching workshop for managers who want to use their coaching capabilities to improve the business performance of their coachees.
Overview Internal auditing is an independent and objective activity to evaluate an organisation's internal operations. You'll learn how to initiate an audit, prepare and conduct audit activities, compile and distribute audit reports and complete follow-up activities. It is very important for the organisation to have a smooth flow of accounting as it plays a very important role in the development of the organisation. Financial Managers or any person who deals with Accounts need to see that the company accounts are very updated and are free from any risks that can become a problem during the time of Auditing. Objectives By the end of the course, participants will be able to: Efficiently dealing with senior leaders with confidence Effective Contribution and Strategically Analysing and Auditing towards business success Analysing and Evaluating as an effective internal audit leader How to manage key relationships with the audit committee Practical methods for managing the audit committee and senior management Describing the significance to help maximize the contribution to their organization
A question of trust. Leadership implies followership. And that means trust. Because who's going to follow a leader they don't trust? This programme takes a values-driven approach to leadership. It gets current and aspiring leaders to hold up the mirror to themselves and to see their reflections as leaders of people. It asks them whether what they see justifies their view of themselves as leaders. It helps them understand just what it takes to be an effective leader. And it does so in a highly practical, constructive manner. It helps the course participants to truly understand the core skills of effective leadership. It focuses on the difference between leadership and management, defining what high performing teams do and how they do it. It helps people to see their teams from different perspectives, allowing them to adapt their styles to maximise team outputs. And it explores concepts such as emotional intelligence, authentic leadership and the RAIV approach (relationships-achievement-independence-vocation) to help explore underlying values and use them to drive effective leadership. Because what worth do our values have unless we put them into practice? The course will help you:• Appreciate the key skills a leader needs to be effective• Understand what the organisation expects of you as a leader• Recognise your leadership style and the impact it has on others• Consider your role models - who inspires you?• See leadership from the 'followers' perspective - how do you like to be led?• Discover what holds you back - limiting beliefs• Examine your core values -do they support your ambition?• Explore the concept of Emotional Intelligence - how do we manage ourselves?• Discover how to lead through change• Explore the concept of 'Authentic Leadership' - consider how it can work for you• Practice some of the skills essential to motivating and influencing for success• Use the RAIV approach to generating enthusiasm and commitment• Plan how best to 'walk the leadership talk' - in your role, in your organisation Above all, this course will help you put theory into practice, values into actions, in a mature, considered, effective way. Day 1 1 Welcome and introduction Participants are welcomed to the programme and invited to share their personal objectives and people challenges Participants given an action plan template to complete throughout the workshop Participants required to bring an inspirational quote to share with the group 2 What is leadership? The concept of 'leadership' The role of a leader Skills assessment for all participants# Leadership v Management Assess your team effectiveness 3 Your leadership style Leadership questionnaire You and your role models Push v Pull styles of leadership Empowerment v Control Team goals and role profiling Day 2 1 You, the leader Your core values Your communication style Situational leadership The Emotional Bank Account Buy Me Today 2 Are you Emotionally Intelligent? (EI) What is emotional intelligence? Self-assessment exercise Manage your emotions Nine strategies for promoting EI 3 Leading through change Identify the major changes affecting you / your team Types of change The roles of resistance How safe are you to talk to? Forcefield Analysis Day 3 1 Authentic Leadership (AL) What is AL? Managing perceptions is managing their truth A leadership challenge 2 Motivating and influencing for success What motivates you? Motivational theory Leading by example Influencing skills required Influencing styles The influence challenge! 3 Creating enthusiasm and commitment The RAIV approach (relationships-achievement-independence-vocation) Building self-worth What drives your team? Your leadership legacy Your commitment to leadership
Time: 4pm Date: 17th January Location: Studio A We're kicking off 2024 with a season of films by Greta Gerwig! First up, her heartfelt and nostalgia-laced debut, 2017's Lady Bird. Saoirse Ronan (in one of her best ever roles) stars as Christine 'Lady Bird' McPherson, an out-spoken teenager looking to establish her own identity away from Sacramento, where she's spent her whole life. At the same time she faces complex relationships with her mother, first love, best friend and home identity. We look forward to welcoming you all back to the CFS Film Club this year!