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369 Relationships courses in Cardiff

Telephone sales - inbound (In-House)

By The In House Training Company

This highly practical one-day workshop has been designed specifically to help maximise sales where customers make contact by telephone. When customers contact us direct they have clearly already considered the possibility that they might buy from us, but we're still only half-way to making a sale. Unless we fully understand their needs and make it easy for them to buy, we may not secure the business. This workshop concentrates on the telephone skills and techniques needed to achieve the most positive outcome in any inbound customer call. A combination of excellent customer service skills and savvy sales awareness techniques will increase our chances of a successful outcome for both parties. The programme features the unique INBOUND model, to help remember the key principles for effective inbound telephone sales: Initial impressions Needs of the customer Bring them with you Open up the conversation Understand the triggers Narrow down the solutions Decision time! The programme also covers how to deal with difficult calls and challenging people - after all, every complaint is a sales opportunity! This programme will help participants: Create the perfect interaction with any customer making contact by telephone Make every call count Build rapport quickly in any situation Handle difficult calls and challenging people Create sustainable and profitable relationships Increase your sales conversions 1 The inbound sales process Each customer who contacts us will be at a different stage of the sales process. Some might be making general enquiries whilst others will be ready to commit, having made most of their decisions already. Sales and customer service people need to be ready to find out the stage the customer has reached before helping them to make the right decision for them 2 Engaging with the customer Having clarified where the customer is on their journey to making a purchasing decision, our next responsibility is to create and build a trusting relationship on both sides. This involves establishing rapport quickly to ease the communication process, thus enabling smooth transactions, both now and in the future 3 Questioning and listening skills for gathering information Developing these skills requires practice so that the communication becomes natural for the customer. This helps the customer to feel comfortable with us and work with us towards an effective solution. We discuss different types of question and how to use high-gain questions to uncover key information. Active listening will ensure that we can really help customers get what they need 4 Overcoming objections and excuses If we have followed the process properly and really understood the customer, then there should no further objections or barriers to completing the transaction. The reality is that there will still be the occasional issue that needs clarifying, so we need to prepare for possible objections and questions that customers might have. This includes probing objections so that we fully understand the customer's perspective before constructing suitable responses or solutions 5 Gaining commitment and ending the call Customers want to gain a solution to the issue they are facing and the sooner we can help them achieve that the better. Guiding the customer and helping them to believe in their own decision is part of our role. This section is dedicated to getting commitment all the way along the process, not just at the close 6 Dealing with difficult and challenging situations The realisation that everybody is different, with different personality types, different ways of looking at the world and different goals, is key to understanding sales. With this is mind we discuss these differences and how we adapt our approach to ease communication and maintain trust and understanding 7 Action plans Course summary and presentation of action plans

Telephone sales - inbound (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

M.D.D GET ME SOME DATES PACKAGE (SINGLES)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

A few dates arranged for you Dating Coach support Dating arrangements scheduled Support and Dating Coach advisory system for a client and potential dates Social Cues and emotional intelligence training Overview of dating skills https://relationshipsmdd.com/product/get-me-some-dates-package/

M.D.D GET ME SOME DATES PACKAGE (SINGLES)
Delivered in London or UK Wide or OnlineFlexible Dates
£1,200

M.D.D I AM SO LONELY AFTER MY DIVORCE PACKAGE (SINGLES)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

Have your coach support you (7 days a week) every day via phone face to face session once a week? 1 month package Help you through the grieving process Give you support and dating advice Ascertain problem areas Guidance on how to move forward Confidence boosting exercise Reflection on your needs and past mistakes Arrange some dates Dating coaching daily Social changes implemented for you Self-improvement to improve stress and anxiety 7 days a week 1-hour session Via phone/Skype Dating advice for singles https://relationshipsmdd.com/product/i-am-so-lonely-after-my-divorce-package/

M.D.D I AM SO LONELY AFTER MY DIVORCE PACKAGE (SINGLES)
Delivered in London or UK Wide or OnlineFlexible Dates
£1,200

Effective Selling Strategies

By Leadership Management International (LMI) UK

Develop your consultative selling skills through 6 practical modules: Define your target market Approaches that sell The Sales Interview Discovering prime buying motives How to close sales Overcoming stalls and objections In addition, learn to develop effective work habits, daily / weekly / monthl

Effective Selling Strategies
Delivered In-Person in Leatherhead or UK WideFlexible Dates
Price on Enquiry

M.D.D SAPIOSEXUAL PACKAGE (SINGLES)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

This package is for those who want to date someone based on the mind attraction and not physical attributes. 3 dates via zoom and films and food provided by Miss Date Doctor Date 1 hour and 30 mins A futuristic date via your smartphone/topics/dates and coach available via number for date topics and needs. Dating advice for singles https://relationshipsmdd.com/product/sapiosexual-package/

M.D.D SAPIOSEXUAL PACKAGE (SINGLES)
Delivered in London or UK Wide or OnlineFlexible Dates
£1,000

M.D.D DATING ADVICE FOR WOMEN HAVING PROBLEMS WITH THEIR HUSBAND’S PACKAGE (DATING ADVICE FOR WOMEN)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

Talk through problems in the marriage Advice on steps to take moving forward Person-centred and psychodynamic counselling Relationship skills training Objective communication training Marriage training Education on the four pillars of marriage 8 sessions https://relationshipsmdd.com/product/dating-advice-for-women-having-problems-with-their-husbands-package/

M.D.D DATING ADVICE FOR WOMEN HAVING PROBLEMS WITH THEIR HUSBAND’S PACKAGE (DATING ADVICE FOR WOMEN)
Delivered in London or UK Wide or OnlineFlexible Dates
£1,000

M.D.D GROUP PACKAGE (SELF IMPROVEMENT)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

An M.D.D coach will come to you Six friends group discussion 2 hours snacks and drinks / a bottle of wine/champagne A discussion about dating problems q and a dating tips This package is great for a group of friends that would like some tips and a fun evening at home Price on application https://relationshipsmdd.com/product/group-package/

M.D.D GROUP PACKAGE (SELF IMPROVEMENT)
Delivered in London or UK Wide or OnlineFlexible Dates
£999

M.D.D COUPLE ARGUMENT PACKAGE (COUPLES)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

1 month of coaching for couples with reoccurring arguments session phone calls with both parties and better relationship couples training Guidance pamphlet to each partner and problem solving weekly couples coaching and relationship guidance sessions. Intensive assessment of relationship and analyzation of negative areas of relationship Price on application (Call 0333443853) https://relationshipsmdd.com/product/m-d-d-couple-argument-package/

M.D.D COUPLE ARGUMENT PACKAGE (COUPLES)
Delivered in London or UK Wide or OnlineFlexible Dates
£950

M.D.D VIP DIAMOND BESPOKE PACKAGE (V.I.P)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

This package is suitable for high profile clients that require a more specific intensive date coach experience and require a package to be created for them based on the information they provide us with and would like the dating coach to be available to speak to them between 9 am to 12 pm every single day of the week.The client must specify all the required needs and our assessment team will create the clients desired package, Price on application (Please call the office) https://relationshipsmdd.com/product/m-d-d-vip-diamond-bespoke-package/

M.D.D VIP DIAMOND BESPOKE PACKAGE (V.I.P)
Delivered in London or UK Wide or OnlineFlexible Dates
£950

M.D.D RELATIONSHIP MAINTENANCE PACKAGE (COUPLES)

4.9(27)

By Miss Date Doctor Dating Coach London, Couples Therapy

Is your partner upset with you? Does your partner feel you are not making enough effort? This is the package for keeping your relationship on track we will organise your partners birthdays, dates, valentines day and anniversary etc. We will make sure the gifts,date nights, spontaneous trips and quality time aspect of your relationship is arranged for you.We organise everything in your relationship anonymously and your partner doesn’t need to know you use this service. Price on application Call 03333443853 https://relationshipsmdd.com/product/relationship-maintenance-package/

M.D.D RELATIONSHIP MAINTENANCE PACKAGE (COUPLES)
Delivered in London or UK Wide or OnlineFlexible Dates
£950