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3600 Relationships courses in March delivered Online

Personal Goal Setting Workshop

By Leadership Management International (LMI) UK

This workshop is being run jointly by LMI UK and LMI Ireland and offers a framework and toolkit for setting and achieving personal goals in all all areas of your life.

Personal Goal Setting Workshop
Delivered OnlineFlexible Dates
Price on Enquiry

Home Education & Homeschooling

By IOMH - Institute of Mental Health

Join our Home Education & Homeschooling course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Home Education & Homeschooling course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Home Education & Homeschooling course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Home Education & Homeschooling. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital/PDF Certificate After completing the Home Education & Homeschooling course, you can order your CPD-accredited Digital/PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Home Education & Homeschooling is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Home Education & Homeschooling course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Home Education & Homeschooling Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to Home Education Introduction to Home Education 00:18:00 Module 02: Formal Requirements for Home-Schooling Formal Requirements for Homeschooling 00:29:00 Module 03: Advantages and Disadvantages of Home Education Advantages and Disadvantages of Home Education 00:23:00 Module 04: Methods of Homeschooling (Part -A) Methods of Homeschooling (Part -A) 00:33:00 Module 05: Methods of Homeschooling (Part - B) Methods of Homeschooling (Part - B) 00:30:00 Module 06: Methods of Homeschooling (Part - C) Methods of Homeschooling (Part - C) 00:17:00 Module 07: Assessment of Home Education Assessment of Home Education 00:25:00 Module 08: Challenges of Home Education Challenges of Home Education 00:14:00 Module 09: Advices for Prospective Homeschooler's Parents Advice for Prospective Homeschooler's Parents 00:26:00 Assignment Assignment - Home Education & Homeschooling 00:00:00

Home Education & Homeschooling
Delivered Online On Demand3 hours 35 minutes
£11

Customer Service (Second Edition)

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Overview In this course, you will develop the skills to coach for results. You will:  Describe the benefits of customer service, identify internal customers, identify the benefits to you of giving good customer service, and identify how you can help your company to excel. Identify the major trends in customer service today and the combination of criteria required for customer satisfaction. Identify the benefits of bringing respect, emotional support, and a personal touch to customer interactions, and apply the personal touch to customer interactions. Identify the six categories of face-to-face communication, the critical success factors in face-to-face communication, and the benefits of actively listening to your customers. Identify remote customer service communication channels and apply remote customer service best practices. Identify guidelines for handling unreasonable customers, explore ways to handle angry customers, and identify guidelines for handling unhelpful colleagues. Take action to increase the loyalty of the customers you serve. You will also identify guidelines for dealing with moments of truth, identify the benefits of customer complaints, identify the steps in the service recovery process, and analyze the moments of truth in a real-life situation. As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way. In this course, you will explore the background and techniques of customer interactions.Providing quality customer care ensures that every single contact with your company is a positive experience. Customers can range from external consumers to internal employees in other departments. Knowing how to provide the same level of service to all customers will enrich your time spent at work by establishing positive business relationships. Recognizing crucial points throughout customer interactions increases your ability to solve problems and offer affirmative solutions. Applying this knowledge to trends in service and consumer desires allows you to contribute to the company?s bottom line and make a customer?s life a little easier. Understanding Customer Service Describe Customer Service Benefits Recognize the Importance of Internal Customer Service Identify How Customer Service Benefits You Excel with Customer Service Identifying How Customers Define the Success of Your Company Recognize Trends in Customer Service Identify Criteria for Customer Satisfaction Increasing Customer Satisfaction Identify Characteristics of the Personal Touch Create Lasting Positive Impressions on Your Customers Providing Face-to-Face Customer Service Identify Categories of Face-to-Face Contact Understand the Critical Success Factors in Face-to-Face Customer Service Identify the Characteristics of Active Listening Providing Remote Customer Service Identify Remote Customer Service Communication Channels Apply Remote Customer Service Best Practices Engaging Difficult Customers Serve Difficult Customers Manage Angry Customers Deal with Difficult or Unhelpful Colleagues Increasing Customer Loyalty Optimize Moments of Truth Recognize the Value of Customer Complaints Identify the Stages of the Service Recovery Process

Customer Service (Second Edition)
Delivered OnlineFlexible Dates
Price on Enquiry

B6152 IBM Cognos Framework Manager - Design Metadata Models v11.0.x

By Nexus Human

Duration 4 Days 24 CPD hours This course is intended for Data Modelers Overview Please refer to course overview This offering provides participants with introductory to advanced knowledge of metadata modeling concepts, and how to model metadata for predictable reporting and analysis results using Framework Manager. Participants will learn the full scope of the metadata modeling process, from initial project creation, to publishing of metadata to the web, enabling end users to easily author reports and analyze data. Introduction to IBM Cognos Framework Manager Model data and identifying related data Define requirements and modeling strategies Overview of IBM Cognos Framework Manager Create a baseline project Extend a model Prepare reusable metadata Model for predictable results in IBM Cognos Framework Manager Identify query issues Identify reporting traps Model virtual star schemas Use query subjects, modify relationships, and consolidate metadata using virtual objects Create calculations, filter data, and customize metadata for runtime Implement a time dimension and specify determinants Model for presentation in IBM Cognos Framework Manager Create a presentation view Examine data source query subject types and stored procedure query subject types Specify data security and package security Specify object security and dynamic data security Create analysis objects Manage OLAP data sources Advanced capabilities in IBM Cognos Framework Manager Explore SQL generation and the use of governors Examine the use of IBM Cognos SQL and generated SQL for DMR data Other query considerations Use session parameters, prompt macros, and security macro functions Use materialized views, minimize SQL, and enable Dynamic Query Mode (DQM) DQM, CQM, caching metadata, query processing, aggregate calculation, and other ways to improve performance Extended capabilities in IBM Cognos Framework Manager (Optional) Perform basic maintenance and management on a model Remap metadata to another source and import and link additional data sources Run scripts to automate or update a model and report on a model Segment a project, link a project, and branch a model Nest packages and specify package languages and functions Explore additional modeling techniques and customize metadata for a multilingual audience Additional course details: Nexus Humans B6152 IBM Cognos Framework Manager - Design Metadata Models v11.0.x training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the B6152 IBM Cognos Framework Manager - Design Metadata Models v11.0.x course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

B6152 IBM Cognos Framework Manager - Design Metadata Models v11.0.x
Delivered OnlineFlexible Dates
Price on Enquiry

B6252 IBM Cognos Framework Manager: Design Metadata Models v11.1.x

By Nexus Human

Duration 4 Days 24 CPD hours This course is intended for Data Modelers Overview Please refer to course overview This offering provides participants with introductory to advanced knowledge of metadata modeling concepts, and how to model metadata for predictable reporting and analysis results using IBM Cognos Framework Manager. Participants will learn the full scope of the metadata modeling process, from initial project creation, to publishing of metadata to the web, enabling end users to easily author reports and analyze data. Introduction to IBM Cognos Framework Manager Model data and identifying related data Define requirements and modeling strategies Overview of IBM Cognos Framework Manager Create a baseline project Extend a model Prepare reusable metadata Model for predictable results in IBM Cognos Framework Manager Identify query issues Identify reporting traps Model virtual star schemas Use query subjects, modify relationships, and consolidate metadata using virtual objects Create calculations, filter data, and customize metadata for runtime Implement a time dimension and specify determinants Model for presentation in IBM Cognos Framework Manager Create a presentation view Examine data source query subject types and stored procedure query subject types Specify data security and package security Specify object security and dynamic data security Create analysis objects Manage OLAP data sources Advanced capabilities in IBM Cognos Framework Manager Explore SQL generation and the use of governors Examine the use of IBM Cognos SQL and generated SQL for DMR data Other query considerations Use session parameters, prompt macros, and security macro functions Use materialized views, minimize SQL, and enable Dynamic Query Mode (DQM) DQM, CQM, caching metadata, query processing, aggregate calculation, and other ways to improve performance Extended capabilities in IBM Cognos Framework Manager Perform basic maintenance and management on a model Remap metadata to another source and import and link additional data sources Run scripts to automate or update a model and report on a model Segment a project, link a project, and branch a model Nest packages and specify package languages and functions Explore additional modeling techniques and customize metadata for a multilingual audience Additional course details: Nexus Humans B6252 IBM Cognos Framework Manager: Design Metadata Models v11.1.x training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the B6252 IBM Cognos Framework Manager: Design Metadata Models v11.1.x course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

B6252 IBM Cognos Framework Manager: Design Metadata Models v11.1.x
Delivered OnlineFlexible Dates
Price on Enquiry

Childcare: Child Care

4.7(47)

By Academy for Health and Fitness

Are you passionate about making a difference in a child's life? Do you want to become an expert in child care and make a meaningful impact in your community? Our Childcare: Child Care course is here to help you achieve your dreams. Through this comprehensive Childcare: Child Care course, you will gain the necessary knowledge and skills to provide a safe, healthy, and stimulating environment for children. This Diploma in Childcare at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! From learning about the importance of early years in development to teaching techniques and promoting learning and development, this Childcare: Child Care course covers all aspects of child care. You will also gain an understanding of child protection and special education needs, enabling you to provide effective support to children in your care. With our meticulously crafted and interactive learning materials, you will be well-equipped to pursue a career in child care and make a positive impact on the lives of young children. After this Childcare: Child Care Course, you will be able to learn: Understand the fundamental principles of caring for children Develop knowledge of healthy food and healthy living practices Learn techniques for keeping children healthy and safe Gain an understanding of child protection and safeguarding Develop skills in promoting learning and development in young children Understand the importance of early years in children's development Why Prefer This Childcare: Child Care Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Start your learning journey straight away with this Childcare: Child Care Education course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of this Childcare: Child Care course: Module 01: Caring for Children Why Care Matters so Much Children Need Touch Routines for Young Children Clothing Bedtime Sharing the Care with Children Module 02: Healthy Food, Healthy living Main Food Groups Why Food from Each Group is Important Making Up a Balanced Diet Why a Balanced Diet is Important Healthy Meals for Children Encouraging Children to Eat Healthily Module 03: Keeping Children Healthy & Safe Daily Personal Hygiene Ill Health in Children Accidents and Hazards Guidance for Health and Safety Safety Equipment and Features Module 04: Child Protection Definitions Recognition Signs of Neglect Helping Children to Protect Themselves Module 05: Play, Imagination, and Creativity What is Play? Why is Play Seen as Important? Play and Imagination Creativity Module 06: Introduction to EYFS Introduction Principles Underpinning EYFS How to Use EYFS Module 07: Importance of Early Years in Development EYFS and Every Child Matters Provider Responsibilities Progression Through the Areas of Learning and Development Suitable Premises, Environment, and Equipment Organisation Partnership Working Module 08: EYFS Teaching Techniques The Different Teaching Techniques The Importance of Creating an Enabling Environment How to Keep Children Motivated Module 09: Working as an EYFS Teacher Overview of EYFS Teaching What Can You Expect from An EYFS Teaching Career? Requirements, Qualifications, and Useful Skills Information About Your Day to Day Tasks and Your Working Environment Module 10: Promoting Learning and Development The Areas of Learning and Development Summary Module 11: Children Having Special Education Needs or Disabilities The Statutory Requirements and Legislative Framework Behind Working with Children Having SEN/SEND The Importance of First Concerns and Early Identification Using the Graduated Approach to SEN/SEND in Early Years Education Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Childcare at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in pursuing a career in child care Childminders, nursery assistants, and other child care professionals Parents and guardians looking to enhance their child care skills Requirements You will not need any prior background or expertise to enrol in this Childcare: Child Care course. Career path Nursery Nurse - £18,000 - £21,000 per annum Childminder - £17,000 - £30,000 per annum Nursery Manager - £22,000 - £35,000 per annum Early Years Practitioner - £16,000 - £22,000 per annum Special Educational Needs (SEN) Teacher - £24,000 - £45,000 per annum Certificates Certificate of completion Digital certificate - £10 Diploma in Childcare at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Childcare at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Childcare: Child Care
Delivered Online On Demand5 hours
£12

Script Writing Diploma

4.7(47)

By Academy for Health and Fitness

Do you wish to transform your thoughts into a well-written script? If so, then this is the right course for you. Our Script Writing course is developed by professionals and will help you improve your knowledge in this area. With this script writing course, you will learn everything you need to know to advance your career in this field. This Diploma in Script Writing at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The Script Writing course is divided into a number of comprehensive modules to provide you with the most convenient and comprehensive learning experience possible. You can take this script writing course and enhance your knowledge of Screenwriting, Motivation & Ideas, Research & Development, Genre, Story & Plot, and Structure & Format. Once you have successfully completed the script writing course, you will receive a CPD-accredited certificate that will help you advance your career. Why you should take the script writing course: Learn to transform ideas into a script. Ability to find incentives and ideas for scripting. Acknowledge the significance of research and development in screenwriting Learn how to structure and format screenwriting. Learn step-by-step techniques for refining your script. Develop a thorough understanding of the UK film industry and scenario writing. Why Prefer This Script Writing Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Script Writing course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. By enrolling in our script writing course, you can gain knowledge and skills in the area of script writing. The techniques, strategies, principles, and methods of scriptwriting will be taught to you in this course. In addition, you will learn how to conduct research and development for scriptwriting. The course will help you to advance your knowledge of screenwriting, Market idea, Synopses, Outlines, character building, dialogues & and the British Film Industry. The course covers numerous modules to broaden and deepen your knowledge and skill in this field. *** Course Curriculum *** Module 01: Introduction to Screenwriting Backstory Cinematic Vs. Televisual On The Road Module 02: Motivation & Ideas Motivation Finding Your Voice Art vs. Craft Discipline Routine For Whom Do You Write? Script Readers Ideas The Value of Ideas Inspiration Generating Ideas Capturing Ideas Ideas & Marketing Module 03: Research & Development Research Never Stops Know Your Market Research Tools The Language Barrier Development Developing Your Research Premise High Concept & Low Concept Pre-writing Module 04: Genre The Importance of Genre Familiar Genres Genre Evolution Conventions & Motifs Using Genre Five Genre-Defining Movies Module 05: Story & Plot Understanding Story & Plot Story, Character, Incident, Structure Theme Conflict & Tension Building & Releasing Tension Reversing Expectation Ellipsis Screen Time & Narrative Time Start at the End Great Scenes Plot Sub-Plots Exposition Five Great Plots to Study Module 06: Character & Dialogue The Puppet Master Giving Characters Life Protagonist & Antagonist Example: Quiz Show Goal-Driven Protagonist Passive Protagonist Insiders Outsiders Example: Made In Heaven Empathy & Sympathy Credibility Fears and Ghost Plural- & Multiprotagonists Protagonist & Structure Antagonist Character Intros Character Traits & Accessories Dialogue First Things Last Less Is More No Conversation Do & Don'ts Module 07: Structure & Format Structure Art-Film Narrative Three-Act Structure Act I: Set-Up/Situation/Establishment Act II: Complication/Development/Plot Act III: Climax & Resolution/Conclusion Utilising Structure Scenes & Sequences Format Screenplay Format Expectations Title Page Layout Module 08: Synopses, Outlines & Treatments Problems of Semantics Synopses Outlines Treatments Module 09: Drafts First Draft Counterfeit Copyright Rewriting Second Opinions Final Polish Module 10: Marketing Selling Yourself UK & US Markets Approaching the Business: Agents Other Business Pitching Deals Best Wishes Module 11: Troubleshooting Self-Diagnosis Script Appraisals Ten Common Problems Ten Handy Hints Five Common Problems Troubleshooting 10-Point Checklist Module 12: Glossary Section: Screenwriting in the UK Module 13: Screenwriting and British Film Industry British Film Industry - A Writer's View Key Relationships Agent Director Producer Working Together Module 14: Agreements Existing Agreements Definitions Business Terms Writing Terms Screen Credit Arbitration Other Disputes Module 15: How Much Do UK Screenwriters Earn? Components of a Deal UK Film Pay The Bbc Module 16: Greatest British Screenwriters of All Time Bruce Robinson Michael Powell and Emeric Pressburger Jane Goldman Peter Morgan Christopher Nolan (& Jonathan Nolan) Mike Leigh Julian Fellowes Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Script Writing at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course requires no formal qualifications or experience. Anyone with a thirst for knowledge is welcome to enrol in the course. Requirements You will not need any prior background or expertise to enrol in this course. Career path Upon completion of the script writing course, a new world of possibilities will open up to you. You can progress your career in a variety of fields with the skill and abilities you will obtain by learning from the course. Technical author (Avg. Yearly Salary: £20,000 to £50,000) Advertising copywriter (Avg.Yearly Salary: £20,000 to £80,000) Copy editor (Avg.Yearly Salary: £22,000 to £46,000) Certificates Certificate of completion Digital certificate - £10 Diploma in Script Writing at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Script Writing at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Script Writing Diploma
Delivered Online On Demand3 weeks
£12

Public Speaking and Media Relations Diploma

4.3(43)

By John Academy

Description: There is growing demand for communication professionals with digital media skills and a strategic perspective on brand and reputation management. The two of the most well sought skills in this generation are public speaking and media relations. This course offers both! The Public Speaking and Media Relations Diploma will prepare communication professionals who focus on external stakeholders for the challenges of a rapidly changing industry. This program focuses on developing strategic communication plans, crafting compelling messages, and performing audience research, while preparing students with the latest skills in digital platforms, tools, and techniques, and other skills that are needed to excel in the public and media relations industry. Learning Outcomes: Speak more confidently in a one-on-one conversation Develop more confidence while speaking socially or small Learn practice these skills in a safe and supportive setting Implement quick and easy preparation techniques which will work no matter what if you have one minute or a week for its preparation Make your preparation for questions, in case of when you don't know what those questions will be. Getting over nervousness what you may come across while speaking in front of a group, particularly when the group is not compassionate to what you have to say. Apply the presentation techniques so that you can establish your credibility as well as getting people on your side Build an affinity with your audience Get to know the methods to decrease your nervousness as well as fear Realise your areas of strength as a presenter as well as the way you can draw the attention of different types of people Locate how the visual aids can help create an influence along with attention Improvise techniques to form a professional presence Know a number of different means so that you can prepare and organise information Knowing how to prepare, practise, as well as deliver a short presentation Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Public Speaking and Media Relations Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Public Speaking and Media Relations Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Good Communication Skills 00:15:00 Interpersonal Skills 00:30:00 Getting Comfortable in Conversation 00:30:00 Redesigning Yourself for Strength 00:30:00 Professionalism 00:15:00 Maximizing Meetings 00:15:00 Controlling Nervousness 00:15:00 Module: 02 Getting Started 00:15:00 Planning 00:15:00 Force Field Analysis 00:15:00 Understanding Your Audience 00:30:00 Controlling Your Jitters 00:15:00 Making Your Listener Hear You 00:30:00 Key Themes 00:15:00 Structuring Ideas 00:15:00 Organization Methods 00:15:00 Expanding a Basic Plan 00:15:00 Our Body Language 00:15:00 Beginnings and Endings 00:15:00 Module: 03 Communication 00:15:00 Stop! Check Your Mouth! 00:15:00 What's Your Type? How About Mine?@m 00:15:00 Positive Self-Talk 00:15:00 Rapport 00:05:00 Maximizing Meetings 00:15:00 Body Language 00:15:00 Sticky Situations 00:15:00 I Can Just Send an E-mail, Right? 00:15:00 Overcoming Nervousness 00:30:00 The Five S's 00:15:00 Start Writing! 00:15:00 Audience Profile 00:05:00 Your Speaking Voice 00:30:00 Add Punch to Your Presentation 00:15:00 Module: 04 Module One - Getting Started 00:30:00 Module Two - Identifying Your Audience 01:00:00 Module Three - Creating a Basic Outline 00:30:00 Module Four - Organizing the Program 00:30:00 Module Five - Fleshing It Out 00:30:00 Module Six - Putting It All Together 01:00:00 Module Seven - Being Prepared 00:30:00 Module Eight - Overcoming Nervousness 01:00:00 Module Nine - Delivering Your Speech (I) 01:00:00 Module Ten - Delivering Your Speech (II) 00:30:00 Module Eleven - Questions and Answers 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Module: 05 Introducing Public Speaking 01:00:00 Public Speaking and The Speakers 01:00:00 Getting Started: The First Speech 01:00:00 Raise The Confidence 01:00:00 Overcome Your Fear 01:00:00 Select The Topic 01:00:00 Analyze The Audience 01:00:00 Organize The Speech 01:00:00 Outline The Speech 00:30:00 Prepare The Visual Aids Effectively 00:30:00 Deliver The Message Effectively 01:00:00 Short Questions with Answers 00:30:00 Public Speaking Basics 01:00:00 Know Your Audience 00:30:00 Use The Right Words 00:30:00 Decide What You Want To Convey 00:30:00 Learn How to Communicate 00:30:00 What Happens If Your Don't Connect to Your Audience 00:30:00 Wrapping Up 00:15:00 Module: 06 Public Relations 00:30:00 Building Your PR Plan 00:30:00 Structuring Messages 00:30:00 Establishing Media Guidelines 00:30:00 Managing the Media 00:30:00 The Press Release 00:30:00 PR and the Crisis 00:30:00 Social Media and Public Relations 00:15:00 Module: 07 Being Interviewed 01:00:00 Providing Information to the Media 00:30:00 Developing a Media Package 00:15:00 Developing a Media Package 00:15:00 Developing Media Relationships 00:15:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Public Speaking and Media Relations Diploma
Delivered Online On Demand38 hours
£25

Microsoft Office Essentials

4.3(43)

By John Academy

Description:  Microsoft Office includes Access, Excel, Outlook, Power Point, Publisher and Word. The most widely used version is the desktop version. These versions are available on different operating systems. Through this course, you will learn the necessary skills, knowledge, and information about Microsoft Office. You will know the different components and parts of Microsoft Office that you need to learn to be able to utilise the programs. You will realise that you will not be able to work without it since it is very user-friendly and helpful in your career. Who is the course for? New staff or professionals who want to learn about the Microsoft Office Essentials People who have an interest in the basics and features of Microsoft Office Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Office Essentials course is a useful qualification to possess and would be beneficial for any type of professions or careers like: Account Manager Administrative Assistant Executive Assistant Office Administrator Office Manager Personal Assistant Secretary Supervisor Top Executive. Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Word for Newbies - Activities 00:00:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Excel for Newbies - Activities 00:00:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 PowerPoint Essential Activities 00:00:00 Microsoft Access Module One - Getting Started 00:30:00 Module Two - Opening and Closing Access 01:00:00 Module Three - An Introduction to Databases 01:00:00 Module Four - Sharing Data Using Apps 01:00:00 Module Five - Working in Your App 01:00:00 Module Six - An Introduction to Desktop Databases 01:00:00 Module Seven - Performing Basic Table Tasks 01:00:00 Module Eight - Working with Fields 01:00:00 Module Nine - Working with Table Relationships 01:00:00 Module Ten - An Introduction to Queries, Forms, and Reports 01:00:00 Module Eleven - Protecting Your Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Access for Beginners 00:00:00 Microsoft Outlook Module One - Getting Started 00:30:00 Module Two - Opening and Closing Outlook 01:00:00 Module Three - Understanding the Interface 01:00:00 Module Four - Working with the Message List and the Reading Pane 01:00:00 Module Five - Using Message List Commands 01:00:00 Module Six - Creating a New Email 01:00:00 Module Seven - Managing Email 01:00:00 Module Eight - Searching for Items 01:00:00 Module Nine - An Introduction to the Calendar 01:00:00 Module Ten - An Introduction to Tasks 01:00:00 Module Eleven - An Introduction to Contact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Outlook for Beginners 00:00:00 Microsoft Publisher Module One - Getting Started 00:30:00 Module Two - Opening Publisher 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Publication 01:00:00 Module Five - Working with Pictures 01:00:00 Module Six - Basic Editing Tasks 01:00:00 Module Seven - Formatting Fonts 01:00:00 Module Eight - Formatting Paragraphs 01:00:00 Module Nine - Working with Objects 01:00:00 Module Ten - Working with Pages 01:00:00 Module Eleven - Publishing Your Work 01:00:00 Module Twelve - Wrapping Up 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Microsoft Office Essentials 00:30:00 Final Exam Final Exam- Microsoft Office Essentials 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Microsoft Office Essentials
Delivered Online On Demand48 hours
£25

Diploma in Administrative Management

4.3(43)

By John Academy

Administrative office strategies may not be fabulous, but rather they are fundamental to the achievement of any venture. A well-run office diminishes miscommunications and dispenses with regular blunders. By making the administrative office a need, you will build up clear arrangements and methodology with representative comprehension and purchase in, which guarantees that your workplace runs easily. This course is about every single administrative strategy that ought to be incorporated into your business or company. You will be able to learn about the administrative instruments, how they utilised adequately and productive way to diminish the problems and issues. The course will also discuss the best five to methodologies that you require to record in the binder to guarantee the recordings are exact and accurate. Other things you will consider are the things that ought to be incorporated into the cover, for example, how telephone calls ought to be addressed and how to incorporate the particular arrangements of the association like compensation plans. All of these lessons and more will be taught in this course thoroughly. Who is the course for? Professionals, employees or businessmen who want to improve the administration department of their company. People who want to know how administrative management works. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you can sit for an optional online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £14.99 or in PDF format at a cost of £11.99. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Administrative Management is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bid Writer Bookkeeper Civil Service Administrative Officer Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officers Supervisor Typist. Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft Access Module One - Getting Started 00:30:00 Module Two - Opening and Closing Access 01:00:00 Module Three - An Introduction to Databases 01:00:00 Module Four - Sharing Data Using Apps 01:00:00 Module Five - Working in Your App 01:00:00 Module Six - An Introduction to Desktop Databases 01:00:00 Module Seven - Performing Basic Table Tasks 01:00:00 Module Eight - Working with Fields 01:00:00 Module Nine - Working with Table Relationships 01:00:00 Module Ten - An Introduction to Queries, Forms, and Reports 01:00:00 Module Eleven - Protecting Your Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Diploma in Administrative Management 00:20:00 Final Exam Final Exam- Diploma in Administrative Management 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diploma in Administrative Management
Delivered Online On Demand48 hours
£25