3646 Relationships courses in Exeter delivered Online

1:1 Parent Support Sessions – Practical Help for Big Emotions Struggling with your child’s anxiety, mood swings, or big emotions? In this one-hour session (£50), get expert guidance to help your child feel calmer and more confident. We’ll focus on one or two key challenges and develop simple, effective strategies you can start using right away for a happier home. Book your session today!

Do you want to start a career in Logistics Management? Are you interested in learning the Logistics management skills and knowledge needed for this role but do not know where to start? To expand your professional career, enrol in this Level 4 Logistics Management course right now. This Level 4 Logistics Management course is designed to provide you with a solid understanding of logistics, ensuring that you are familiar with the components of a logistics system as well as the many types of logistics management. The course will also introduce you to the topic of business logistics and the goals of logistics management. This Level 4 Logistics Management Course comprises a series of easy-to-digest, in-depth lessons that will offer you a deep, expert level of knowledge. This course will provide you with the skills you need to land your dream job. Enrol now and start learning. Learning Outcomes After completing this Level 4 Logistics Management course, you will be able to - Describe logistics management as well as what it entails. Build a strong logistics system. Describe supply chain management and supply chain movement. Know about sourcing, purchasing, and procurement. Explain various distribution networks. Keep track of your supplier relationships. Investigate resource management and planning. Recognize the connection between transportation and logistics. Why Choose Level 4 Logistics Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Courses of Level 4 Logistics Management Exclusive Bundle** Course 01: Level 4 Logistics Management Course 02: Level 7 Diploma in Leadership and Management Course Course 03: Level 7 Business Management Course Course 04: Level 5 Negotiation Skills Course Course 05: Level 5 Diploma in Business Analysis Course 06: Level 4 Time Management Course Course 07: Level 3 Business Administration Course 08: Level 2 Diploma in Business Administration Course 09: Anger Management Course 10: Communication Skills Course ***Other Benefits of this Level 4 Logistics Management Exclusive Bundle*** Free 10 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 4 Logistics Management course ] Course Curriculum Level 4 Logistics Management Module 01: An Overview of Logistics Management Module 02: Logistics, the Supply Chain and Competitive Strategy Module 03: Product Design, Cleaner Production and Packaging Module 04: Sustainable Purchasing and Procurement Module 05: Sustainable Warehousing Module 06: Understanding Customer Service Module 07: Basic Inventory Planning and Management Module 08: Freight Transport Management Module 09: Reverse Logistics and Recycling >> --------------------- << Assessment Method After completing each module of the Level 4 Logistics Management course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 4 Logistics Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 4 Logistics Management course is perfect for - Job Seekers Student Fresh Graduate Organisational Manager Company Owner Requirements Students who intend to enrol in Level 4 Logistics Management Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Overview Master the art of leadership! Achieve organizational goals with maximum efficiency while working in a team. Keep the team morale high and motivate team members to perform well. The Transformational Leadership - Leadership Course & Training will introduce you to the hidden secrets of leadership and maintaining a team capable of accomplishing anything. Find out what it takes to be a leader with our leadership course. The Cutting-edge Transformational Leadership Skills, Tools, Tips and Strategies will help you get the job done.  This leadership course is equipped with exactly what future leaders need. Converting these plans to regular practice will help you rise to the top faster than you ever thought possible. What You'll Learn from This Course  This top-notch Leadership training can help you rise to the top faster than you ever thought possible. You'll learn about: Advanced transformational leadership skills Dealing with staff issues fast & effectively Eliminate old lies & misconceptions about leading New empowering & effective beliefs & values Powerful new skills and qualities to help you excel as a leader New ways to Improve Your Relationships With Staff To get the most out of your team The secrets of how real leaders succeed How to rise above the ordinary leader Why You Should Choose This Transformational Leadership - Leadership Course & Training Course from iStudy A few reasons to choose this Transformational Leadership - Leadership Course & Training Course over other generic courses that you find on the internet: Study at your own pace No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) CPD Qualification Standards and IAO accredited Fully compatible with any device Efficient exam system, assessment, and instant results Free Printable PDF Certificate immediately after completion A hard copy certificate is available, and you can get one for just £9! No prior qualifications are needed to take this course Improve your chance of gaining professional skills and boost your earning potential All these and we have our customer support team always ready to help you and make your learning experience as smooth and as enjoyable as possible.  Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below. Take a look and see just how much this course offers. We're sure you'll be satisfied with this course. Old Belief Systems doesn't work for Modern Leadership. You need to know the Front-line Transformational Leadership Skills to stand out from the crowd. Different tools, strategies, and tips of Transformational Leadership will really help you to get the job done easily. CEO & celebrity trainer Prof. Paul will teach you the in-depth and hidden secrets of the leaders. Start your learning with top CEOs and team leaders to get impressive outcomes day by day. To be a better leader tomorrow, you need to start this premium Leadership Course & Training. This Leadership Course & Training can help you step forward faster than ever you imagined. Join Prof. Paul and learn the unknown secrets of psychology that are known to the most educated CEOs and leaders around the world.  This course is one of the trending courses in the UK. You will gain the necessary skills to perform well in this field. Specific modules in this course are designed to teach you the whole thing you need to know to become a successful professional in this sector. You can study this course at your own pace. Within a few hours, you will get an accredited certificate in this course. You can access the course easily from anywhere at any time. This course is designed for students, professionals, and for those who have a keen interest to know about this topic. To design this course, we have selected a professional, experienced tutor. The tutor will guide you throughout the course and will help you out with all your queries. You will get 24/7 support from our customer support team as well. What You Will Learn  Form this premium video course, you will learn the unknown secrets of transformational leadership Know the front-line leadership as well as the persuading strategies of top leaders of renowned organizations Learn how to deal with employee issues effectively and quickly Learn the hidden secrets of how real leaders prosper in their leadership skills Abolish misunderstandings about leading or leadership skills Know the leader's behaviour Learn a leader's strength factors Way to improve your skill above other leaders Learn something that new empowering and effective beliefs Hidden strategies to achieve the leadership goal You will learn mysteries of the world's best leaders Learn basic to advanced transformational leadership skills How to deal with staff issues easily Learn new skills to help you excel Learn how to get the most out of your team Improve your relationships with staff And much more!!! Enrol now!!! Who Is This Course For?  For those who want to be a Team Leader People in positions of authority CEO's Managers Entrepreneurs Foremen Business Owners Directors Future Leaders Requirements Computer Internet Access Career Path  If you complete the course, you will be able to know the strategies and secrets of Transformational Leadership. You will get the skill of successful leadership which help you to compete for those job position that requires leadership skill to manage employee or a huge number of staffs. After completing this course, you will be able to gain the necessary knowledge and skills required to succeed in this sector. All our courses are IAO accredited. So you will be able to add some qualifications to your resume. Introduction Introduction FREE 00:08:00 Foundational Concepts For Leaders Foundational Ideas That Create Powerful Leaders 1 FREE 00:03:00 Foundational Ideas That Create Powerful Leaders 2 00:13:00 Powerful Cutting-Edge Leadership Tips - Foundational Tips For Wise Leaders - Section 4 00:19:00 Tips For Wise Leaders - Section 5 00:10:00 Tips For Wise Leaders - Section 6 00:12:00 Tips For Wise Leaders - Section 7 00:10:00 Tips For Wise Leaders - Section 8 00:12:00 Tips For Wise Leaders - Section 9 00:15:00 Tips For Wise Leaders - Section 10 00:11:00 Tips For Wise Leaders - Section 11 00:10:00 Powerful Cutting-Edge Leadership Tips - Intermediate Tips For Wise Leaders - Section 12 00:10:00 Tips For Wise Leaders - Section 13 00:08:00 Tips For Wise Leaders - Section 14 00:12:00 Tips For Wise Leaders - Section 15 00:13:00 Tips For Wise Leaders - Section 16 00:12:00 Powerful Cutting-Edge Leadership Tips - Advanced Advanced Tips For Wise Leaders - Section 17 00:11:00 Advanced Tips For Wise Leaders - Section 18 00:15:00 Advanced Tips For Wise Leaders - Section 19 00:11:00 Advanced Tips For Wise Leaders - Section 20 00:12:00 Advanced Tips For Wise Leaders - Section 21 00:11:00 Advanced Tips For Wise Leaders - Section 22 00:13:00 Advanced Tips For Wise Leaders - Section 23 00:10:00 Advanced Tips For Wise Leaders - Section 24 00:11:00 Advanced Tips For Wise Leaders - Section 25 00:12:00 Final Thoughts For Wise Leaders Final Thoughts For Wise Leaders 00:08:00 BONUS VIDEO - 'Dealing With 'Problem Employees'' 00:05:00

Course Title: Electrical Three-Phase Power Transformers Fundamentals   Overview: Are you looking to deepen your understanding of electrical systems and enhance your expertise in power transformers? Look no further! Our comprehensive course on 'Electrical Three-Phase Power Transformers Fundamentals' is designed to provide professionals and enthusiasts with a solid foundation in the essential principles and applications of three-phase power transformers.   Key Features: In-Depth Curriculum: Dive into the intricacies of three-phase power transformers with a carefully crafted curriculum that covers fundamental theories, principles, and practical applications. From basic concepts to advanced topics, our course ensures a well-rounded understanding of this critical aspect of electrical engineering. Expert Instruction: Learn from industry experts with years of hands-on experience. Our instructors bring a wealth of knowledge to the table, providing real-world insights, case studies, and practical examples that bridge the gap between theory and application. Interactive Learning: Engage in interactive sessions, group discussions, and hands-on exercises to reinforce your learning. Our course is designed to cater to various learning styles, ensuring that participants grasp concepts effectively and can apply them in their professional roles. Cutting-Edge Content: Stay ahead of the curve with up-to-date content that reflects the latest advancements and industry trends. We pride ourselves on delivering content that is not only relevant but also equips participants with the skills needed to navigate the evolving landscape of electrical engineering. Practical Applications: Translate theoretical knowledge into practical skills through simulated scenarios and real-world examples. Our course emphasizes the application of concepts, enabling participants to implement their newfound knowledge in their day-to-day work. Networking Opportunities: Connect with like-minded professionals, industry leaders, and fellow course participants through our networking events. Build valuable relationships that can enhance your career prospects and create a supportive community for ongoing learning.   Who Should Enroll: Electrical Engineers Power Systems Professionals Technicians and Technologists Students and Academics Anyone seeking to deepen their understanding of three-phase power transformers   Benefits: Gain a comprehensive understanding of three-phase power transformers. Enhance your problem-solving skills in transformer-related issues. Boost your career prospects with a valuable skill set. Access resources and networking opportunities within the electrical engineering community.   Enroll in our 'Electrical Three-Phase Power Transformers Fundamentals' course and empower yourself with the knowledge and skills needed to excel in the dynamic field of electrical engineering. Take the first step towards a brighter, more informed future in power systems! Course Curriculum Introduction To Electrical 3 Phase Power Transformers Fundamentals Course Introduction To Electrical 3 Phase Power Transformers Fundamentals Course 00:00 The Ideal Transformer The Ideal Transformer 00:00 The Real Transformer The Real Transformer 00:00 Instrument Transformers Instrument Transformers 00:00 Three Phase Power Transformers Three Phase Power Transformers 00:00 Transformer Clock System Vector Nomenclature Transformer Clock System Vector Nomenclature 00:00 Transformer Construction And Cooling Transformer Construction And Cooling 00:00 Transformer Protection Transformer Protection 00:00 Transformer Relays Transformer Relays 00:00

Any business and product's success depends on the demand and need of the stakeholders. Learn how the stakeholders affect the future and success of a business from this Stakeholder Management course and be able to manage stakeholders. Our Stakeholder Management course is the most effective way to obtain a thorough understanding of this subject. This stakeholder management course will familiarise you with various techniques to understand and communicate with stakeholders effectively. This comprehensive Stakeholder Management course is developed by Industry experts with the utmost care and thorough research. All the topics are broken down into simply digestible bite-sized modules, allowing our students to understand each lesson quickly. After completing the Stakeholder Management Course, you will build up accurate knowledge and skills with proper confidence. This course will enrich you and brighten up your career in the relevant job market. Get a certificate fast and boost your career as a product manager or other relevant job sectors with our Stakeholder Management course prepared by qualified professionals. You will receive an e-certificate immediately after completing the Stakeholder Management course, which will help you find work in the sector and will boost your CV. Enrol in this Stakeholder Management from Course Gate if you want to learn more about this skill and become competent in this area. Learning Objectives Understand the roles and responsibilities of the stakeholders Learn about the effect of stakeholders on the product marketing and designing Be able to understand what the stakeholders want Learn how to promote your product among the stakeholders Grasp various customer management techniques Understand how to deal with complaints Who is this Course for? This Stakeholder Management course is ideal for aspiring managers who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of the principles of Stakeholder Management or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course; however, an eye for detail and a creative mind is essential. Entry Requirement: This course is available to all learners of all academic backgrounds. A good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Stakeholder Management course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Business Owners Marketing Professionals Stakeholders Managers Product Designers Course Curriculum Module 01: Introducing Stakeholder Management Introducing Stakeholder Management 00:16:00 Module 02: Stakeholder Theories Stakeholder Theories 00:18:00 Module 03: Stakeholder Mapping Stakeholder Mapping 00:17:00 Module 04: Building Strong Business Relationships With Stakeholders Building Strong Business Relationships With Stakeholders 00:16:00 Module 05: Stakeholder Engagement Stakeholder Engagement 00:14:00 Module 06: Stakeholder Engagement Through Effective Communication Stakeholder Engagement Through Effective Communication 00:27:00 Module 07: Monitoring and Evaluating the Engagement Monitoring and Evaluating the Engagement 00:16:00 Module 08: Managing Stakeholder Conflict Managing Stakeholder Conflict 00:19:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Boost your effectiveness with our Teaching Assistant and Motivation Skills Training. Learn key strategies to support students and inspire their success in the classroom.

Are you poised to make a mark in the ever-evolving landscape of business marketing? Do you aspire to propel your brand to new heights, tapping into the potential of transformative marketing techniques? Dive into our meticulously crafted Business Marketing bundle, packed with 20 insightful courses to fast-track your aspirations. From the essentials of Business Management, Business Studies, and Business Law, to the nuanced techniques of Digital Marketing and Affiliate Marketing, and even the science of Data Analysis in Excel - this bundle is your blueprint for success. Bolster your knowledge with the strategies behind Lead Generation, master the art of Time Management, and foster lasting relationships through our Diploma in Customer Relationship Management (CRM). Every step you take within this comprehensive course reinforces your grasp on business marketing. The twenty courses are: Business Management Business Studies Business Law Business Intelligence Analyst Business Performance Management Project Management Marketing Marketing Strategies for Business Marketing Secrets for High Sales Lead Generation with Attraction Marketing for Business Sales Skills Creating Highly Profitable Sales Funnels How To Build Sales Funnels With ClickFunnels Social Media Marketing Course - The Step by Step Guide Digital Marketing: The Ultimate Guide to Strategic Marketing Affiliate Marketing Passive Income Made Easy Diploma in Customer Relationship Management (CRM) Data Analysis and Forecasting in Excel Time Management Training - Online Course Decision Making and Critical Thinking Learning Outcomes Acquire foundational knowledge in business operations, including management, law, and performance metrics. Understand and implement effective marketing strategies to boost sales and brand visibility. Cultivate advanced sales skills and create robust sales funnels for maximum revenue generation. Navigate the digital realm with expertise in social media and affiliate marketing techniques. Harness the power of data to make informed decisions and predict market trends. Develop critical thinking abilities and make strategic decisions based on thorough analysis. Embark on a transformative journey through the dynamic realm of business marketing. The first ten courses provide an in-depth understanding of the fundamentals of business - from the intricacies of Business Intelligence Analysis to the strategic aspects of Project Management. The latter half of the bundle unveils the secrets of successful marketing. Whether it's mastering Lead Generation with Attraction Marketing, decoding the strategies behind high sales, or comprehending the facets of Digital Marketing and Social Media Marketing, the course provides holistic coverage. In addition, the module on Time Management equips learners with strategies to maximise productivity, while Decision Making and Critical Thinking fosters a methodical approach to challenges. Our Business Marketing bundle isn't merely about knowledge acquisition; it's about applying these learnings for results. And as the world becomes increasingly digital, the courses on Sales Funnels, Digital and Social Media Marketing become indispensable for anyone wishing to remain at the forefront of the business marketing domain. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring entrepreneurs seeking a foundational understanding of business marketing. Professionals aiming to transition into roles with a focus on marketing and sales. Students of business studies keen on augmenting their academic knowledge. Individuals keen on mastering digital marketing techniques. Professionals seeking insights into data analysis, decision-making, and relationship management. Career path Business Manager - £30K to £55K/year. Marketing Manager - £35K to £60K/year. Sales Director - £50K to £80K/year. Digital Marketing Specialist - £25K to £45K/year. Business Intelligence Analyst - £27K to £52K/year. Customer Relationship Manager (CRM) - £28K to £53K/year. Affiliate Marketing Manager - £30K to £56K/year. Certificates CPD Certificate Of Completion Digital certificate - Included 20 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Family Support Worker Training Learn new skills and expand your professional knowledge with our Family Support Worker course, which you can complete from the comfort of your own home at your own speed. The Family Support Worker Course has been skillfully created for you to complete through distance e-learning and achieve a professional certificate without ever leaving your house! The Family Support Worker will teach you the legislation that underlies many of family support workers' responsibilities and the interpersonal skills required to make a difference in this field. By the end of this course, you will master the skill set needed to assist all types of families in overcoming their problems. Enrol in our Family Support Worker Course today to gain access to high-quality training modules that will cover the important topics you need to thrive in your chosen field and help you get closer to your ideal career! Free Courses Course 01: Adults Support Worker Course 02: Level 6 Diploma in Health and Social Care Management Family Support Worker Online Learning Outcomes After completing theFamily Support Workercourse, you will be able to: Describe the fundamentals of a family support worker. Know the theoretical basis for family support. Know legislation, policy, and guidance. Help parents, children and young people with mental health problems. Identify the use of Alcohol and Other Drugs. Know comprehensive family assessment. Solve family issues. Help children and families dealing with divorce and separation. Describe the fundamentals of safeguarding. Explain the building blocks of healthy family relationships. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Family Support Worker course. Family Support Worker 2:47:00 1: Family Support Worker 2:47:00 PDF Who is this course for? Family Support Worker The Family Support Worker course is ideal for people who want to get a head start in this field or are aspiring professionals. Requirements Family Support Worker Training There are no specific requirements for this Family Support Worker course because it does not require any advanced knowledge or skills. Students who intend to enrol in thisFamily Support Workercourse must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Family Support Worker Training Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you looking forward to Level 2 Certificate in Counselling Skill straining, the most demanding skills for the ongoing year and beyond? Then you are in the perfect place. Let's explore! Couples and child counsellors will gain an unparalleled understanding of how relationships work, as well as how to best respond when challenges arise. Through engaging activities, captivating lectures, and invaluable one-on-one feedback sessions, this training course promises to bolster your counselling abilities. Level 2 Certificate in Counselling Skills course Basic Learning Outcomes: In professional therapy, there is discussion of legal, cultural, and ethical issues. How to Treat Mental Disorders in Children and Adolescents Counselling for anxiety and stress disorders prevention. Counselling to treat depression and mood disorders. Engaging with and assessing customers. Assisting people in need. Empathy and effective communication in counselling. Counselling Curriculum Topics: Counselling and Counsellors Theories and Models of Counselling Legal, Cultural and Ethical Issues in Professional Counselling Forms of Psychotherapy Childhood and Adolescent Psychiatric Disorders Counselling Children and Adolescents in Schools Counselling Trauma and Substance Abuse Counselling Stress and Anxiety Disorders Counselling Personality Disorders Counselling Mood Disorders and Depression Counselling Eating & Sleeping Disorders Life Coaching and Career Counselling Couple and Family Counselling Counselling Self-Harm and Suicide Engaging and Assessing the Clients Helping the Client in Crisis Crisis Intervention Low Intensity CBT Treatment Medication and Therapy in the Treatment of Mental Illness Communication Skills and Empathy in Counselling CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. This course particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path After comIn-demand jobs related to this sector: Counsellor Support Worker Therapist Mental Health Worker Case Manager Life Coach Advice Worker Psychologist Youth Worker Social Worker Certificates Certificate of completion Digital certificate - Included Get CPD Accredited PDF Certificate for Free. Certificate of completion Hard copy certificate - Included After successfully completing this Level 2 Certificate in Counselling Skills course, you get a digital and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Description: The Certificate in Contact Center Training is designed for call center, help desk, customer service and technical support professionals. With this course you will learn practices, skills and techniques for effective, high-quality front-line customer care. It will provide the opportunities to learn and practice skills that build customer relationships and create a positive business image. By getting this course you will be able to recognize customer's needs and adapt strategies to meet those needs. It will enable the effective management of inbound and outbound voice, email, web chat, and customer interactions. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Contact Center Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Contact Center Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Certificate in Contact Center Training 00:20:00 Final Exam Final Exam- Certificate in Contact Center Training 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00