3598 Relationships courses in Connah's Quay delivered Online

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This Level 3 Award in Education and Training is accredited by NCFE and regulated by Ofqual. The National Council for Educational Awarding (NCFE) is a national educational awarding body that is well-known and respected throughout the world, which will improve your prospects of finding employment and showcase your professional growth. Course Curriculum Course Overview Course Overview - Level 3 Award in Education and Training 00:00:00 Lesson 1 - Roles and Responsibilities of Teachers Lesson 1 - Roles and Responsibilities of Teachers 00:05:00 Lesson 2 - Legislation, Regulatory Requirements and Codes of Practice in Teaching Lesson 2 - Legislation, Regulatory Requirements and Codes of Practice in Teaching 00:11:00 Lesson 3 - Factors Contributing to Effective Learning Lesson 3 - Factors Contributing to Effective Learning 00:13:00 Lesson 4 - Identifying Needs Lesson 4 - Identifying Needs 00:12:00 Lesson 5 - Planning in Teaching and Learning Lesson 5 - Planning in Teaching and Learning 00:11:00 Lesson 6 - Augmenting the Learning Process Lesson 6 - Augmenting the Learning Process 00:10:00 Lesson 7 - The Assessment Approach to Learning Lesson 7 - The Assessment Approach to Learning 00:13:00 Lesson 8 - The Evaluation Process in Learning Lesson 8 - The Evaluation Process in Learning 00:12:00 Lesson 9 - Learning Effective Teaching Microteaching Lesson 9 - Learning Effective Teaching Microteaching 00:10:00 Additional Resource Additional Resource - Level 3 Award in Education and Training 00:00:00 Assignment - Mandatory Units Assignment 1: Understanding Roles, Responsibilities and Relationships in Education and Training Assignment 1 - Understanding Roles, Responsibilities and Relationships in Education and Training 00:14:00 Assignment - Optional Units Assignment 2: Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training Assignment 2 - Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training 00:12:00 Assignment 3: Understanding the Principles and Practices of Assessment Assignment 3 - Understanding the Principles and Practices of Assessment 00:07:00 Feedback Feedback 00:00:00

Education on socials skills Dealing with rejection Relationships and contraception Emotional intelligence training and exercises Teaching about high expectations Teaching the importance of discipline How to have a healthy relationship How to be happy Self improvement coaching Best self improvement coaches techniques exercises The importance of work ethic The importance of your friend choices Financial discipline Social anxiety Socialising and safety Exercises on the importance of self-acceptance Self-love teaching and exercises The importance of self-respect Dealing with anxiety and fear Preparing your teenager for life 6 sessions https://relationshipsmdd.com/product/preparing-your-teenager-for-life-package/

Are you a teacher that wants to improve your classroom environment? Do you have questions about supporting children with their behaviour, communication and relationships? Book a 30 minute / 1 hour 1:1 coaching call. My coaching model will provide you with practical solutions to help you create a calm classroom environment. Discounts offered to subscribers.

Acceptance and Commitment Therapy (ACT) Package: Embrace Your True Self and Live Authentically Discover the transformative power of Acceptance and Commitment Therapy (ACT) with Miss Date Doctor’s specialized package. ACT is a cutting-edge form of therapy that helps you accept your thoughts and emotions while aligning your actions with your core values. Say goodbye to old patterns of avoidance and self-doubt, and embrace a life of psychological flexibility and authenticity. Our experienced therapists will guide you through targeted exercises and techniques that empower you to embrace discomfort, develop resilience, and make meaningful changes in your life. With the ACT package, you’ll find the courage to face challenges head-on, build stronger relationships, and achieve your personal and relationship goals. This comprehensive program will equip you with the tools needed to navigate life’s uncertainties and build a stronger, happier you. 3 X 1 HOUR SESSION https://relationshipsmdd.com/product/acceptance-and-commitment-therapy-package/

Person Centred Community Building

Description Family Science Diploma Embark on a journey to understand the complex, yet beautiful aspects of family life with the Family Science Diploma. This comprehensive online course serves as an expansive platform for all individuals seeking to enrich their knowledge about various dimensions surrounding family dynamics, developmental stages, parenting, and much more. A holistic exploration into the myriad aspects of family life has never been so thorough and accessible. The Family Science Diploma offers an in-depth examination into the anatomy of family dynamics. Here, participants gain invaluable insights into how families interact, communicate, and evolve through different phases of life. The intricate networks that bind family members together and the interactions within them come into a discernible focus, providing an extensive understanding of familial relations and interactions. Simultaneously, the developmental stages of family life serve as a foundational unit in the course, offering a window into the diverse phases through which a family passes. The course meticulously explores the transitions, challenges, and developments experienced by families, from infancy to adulthood, providing students with a robust understanding of the familial lifecycle. Parenting science takes centre stage, shedding light on the varied styles, approaches, and challenges encountered in the journey of nurturing children. A detailed examination of diverse parenting approaches provides individuals with the knowledge to comprehend the nuances of parental roles, responsibilities, and the psychological impact they have on children. Addressing the crucial aspect of work-life balance, the Family Science Diploma equips individuals with the tools to navigate through the challenges of managing career and family effectively. Here, students explore strategies, psychological aspects, and systemic considerations that influence the equilibrium between professional and personal life. In a world where technology permeates every aspect of life, the impact of technology on family cannot be ignored. This course enables students to explore how technological advancements influence family interactions, relationships, and dynamics, ensuring a contemporary and relevant understanding of family life in the modern age. Financial stress, a pervasive issue in numerous households, is adeptly navigated within the curriculum. Strategies for managing budgets, overcoming financial hurdles, and understanding the psychological and relational impacts of financial stress on the family unit are explored thoroughly. Moreover, the emphasis on nutrition and family health enriches students with knowledge regarding healthy lifestyle choices, nutritional requirements, and the impact of diet and exercise on familial health and wellbeing. Here, the focus is not merely on physical wellness but also the interconnectedness of physical health with emotional and relational stability. Relationships and marriage are explored with depth, addressing the complexities, challenges, and beauty of forming and maintaining romantic and long-term partnerships within the family context. Students explore various theories, practical scenarios, and navigate through the intricacies of maintaining healthy and sustaining relationships. The critical intersection between family and education is examined, facilitating an understanding of the role family plays in educational development, school performance, and lifelong learning. Strategies for supporting educational pursuits and navigating challenges in the academic journeys of family members are highlighted and explored. Lastly, the future of family science forms a pivotal part of the course, where prospective trends, future challenges, and evolving family dynamics in the context of societal changes are explored. This section enables students to anticipate, understand, and adapt to the future trajectories of family life and development. The Family Science Diploma, available entirely online, offers a meticulously curated syllabus, enabling students from all walks of life to access a wealth of knowledge at their convenience. This course not only promises a comprehensive learning experience but also a journey that intertwines theoretical knowledge with practical application, equipping students with the ability to apply their learning in real-world scenarios, ultimately enhancing their own familial experiences and those of others they may assist in a professional capacity. What you will learn 1:The Anatomy of Family Dynamics 2:The Developmental Stages of Family Life 3:Parenting Science 4:Work-Life Balance 5:The Impact of Technology on Family 6:Navigating Financial Stress 7:Nutrition and Family Health 8:Relationships and Marriage 9:Family and Education 10:The Future of Family Science Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Level 3 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Duration 2 Days 12 CPD hours This course is intended for Any professionals who need to work effectively with others without direct authority, as well as mid- and upper-level executives and managers who would benefit from understanding the motivations of others to achieve successful results for the business. Overview Build workplace relationships based on mutual trust and respect Collaborate effectively through influence and persuasion Recognize and enhance your sources of personal power Choose and apply appropriate influence strategies Work with resistance to gain commitment and buy-in In this course, you will learn to become proficient in the art of persuasion, selecting and utilizing appropriate styles and strategies to have the most influential effect, as well as understanding how to protect yourself from being manipulated by others. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. An Influence Baseline Enabling Collaboration Facilitating Constructive Dialogue 2. Elements of Influence Focusing on the Outcome Seeing Influence as a Mental Equation Differentiating Influence from Manipulation 3. Power and Persuasion Developing and Using Power Sources Developing the Art of Persuasion Appealing to Integrity, Emotions, and Intellect Building Five Types of Trust Applying Five Principles of Influence 4. A Network of Influence Building a Purposeful Network Strategic Reputation Management Protecting Your Credibility 5. Applying Influence Strategies Adapting the Approach Identifying Thinking Differences Applying Strategies to Styles 6. Working With Resistance Encountering and Addressing Resistance Building Collaboration through Quality Dialogue Getting Results through Persistence and Persuasion Additional course details: Nexus Humans Extending Your Sphere of Influence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Extending Your Sphere of Influence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Teach you how to be a better dater Help you with confidence Teach love languages Self-awareness test Personality type test Dating coaching Past issues healing process Assess love life Improve relationships Help with your dating profile 4 sessions 1 hour Dating advice for singles https://relationshipsmdd.com/product/bridget-jones-rescue-package/