3649 Relationships courses in Addlestone delivered Online

Begin your career as an HR manager by enrolling in Course Cave's HR Management course. This course will help you pursue your goals and develop your knowledge, competence, and skill, whether you are a novice or a seasoned professional. It covers a wide range of topics to assist you in developing your HR management knowledge and skills. It provides step-by-step directions for hiring and selecting employees, improving employee relationships at work, and motivating and rewarding staff for better productivity. This HR manager course also provides in-depth knowledge of the various HR processes and functions. After completing this course, learners will be able to build the necessary HR skills and knowledge and manage an organization's HR functions. Upon registration, you will receive full course access and will be able to access the course materials from anywhere in the world, at any time, and on any internet-enabled device. Learning Outcomes You will be able to do the following at the end of the course: Examine the importance of human resources and their management in businesses. Describe HRM Models. Implement new employee recruitment and selection procedures in your business. Recognise the significance of a positive employee partnership. Create and execute a successful workplace training program. Inspire and empower your staff. Promote equality and manage diversity in your organisation Examine current health and safety legislation and regulations and workplace health and safety management and risk assessment. Talk about common employee complaints, disciplinary issues, and professional dismissal procedures. Improve your communication abilities. Prevent abuse and discrimination in the workplace. Taking easy anti-Covid-19 precautions that will help protect your employees and your business. Why Choose HR Management Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ****HR MANAGEMENT 9 COURSES BUNDLED INFO**** Main Course: HR Management Course *** 9 HR Management Bundle Additional Courses*** Course 01: Level 7 Business Management Course Course 02: Level 7 Diploma in Leadership & Management Course 03: Level 7 Diploma in Facilities Management Course Course 04: Level 5 Retail Management Course Course 05: Level 5 Report Writing Course Course 06: Level 4 Minute Taking Course Course 07: Level 3 Business Administration Course 08: Communication Skills Course [ Note: Free PDF certificate will provide as soon as completing the HR Management course ] Course Curriculum *** HR Management *** Module 1: Introduction Module 2: Recruitment and Selection Module 3: Employee Relationship Module 4: Performance Management Module 5: The Necessity of Training & Development in the Workplace Module 6: Motivating and Rewarding Employees Module 7: Equality and Diversity Module 8: Health and Safety of Employees Module 9: Talent Management Module 10: Succession Planning Module 11: Absence Management and Attendance Module 12: Handling Grievance, Discipline, Termination and Dismissal Module 13: Communication Techniques for the Workplace Module 14: Preventing Workplace Violence and Harassment Module 15: Conflict Resolution Module 16: Occupational Health Safety, Hygiene and Workplace Wellbeing of Employees Module17: COVID-19 and the Workplace Assessment Method After completing each module of the Manual Handling Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This HR Management course is highly recommended for anyone considering a career in human resources. This is something that existing HR workers who are desperate for promotion should think about. This course is open to business management students and anybody looking to improve their resume and career opportunities. Requirements There are no specific requirements for this HR Management course because it does not require any advanced knowledge or skills. Students who intend to enrol in this HR Management course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this HR Management course, you will be capable of applying for a variety of positions. After completing this course, you can continue your education with our updated version of HR Management if you want to keep up with your colleagues and peers or advance in your profession. Certificates Certificate of completion Digital certificate - Included

Cleaning Operative Overview Ever wondered how seemingly ordinary spaces sparkle with cleanliness? The answer lies in the meticulous hands of Cleaning Operatives, the unsung heroes who ensure hygiene and comfort in our homes, workplaces, and public spaces. This comprehensive course is your passport to joining this essential profession, equipping you with the knowledge and skills to transform cleaning into a rewarding career. Embark on a journey through the diverse world of cleaning, from the fundamentals of handling equipment and tackling everyday grime to specialized techniques for kitchens, offices, and even commercial spaces. Gain valuable insights into handling non-routine waste, chemical safety protocols, and even the intricacies of starting and managing your own cleaning business. Whether you envision yourself working independently or as part of a team, this course empowers you to excel. Hone your customer service skills to build lasting relationships, learn effective staff management techniques, and delve into the art of marketing and securing new clients. With expert guidance, you'll gain the confidence to navigate the administrative aspects of running a successful cleaning business, including insurance, tax, and equipment management. Why You Should Choose Cleaning Operative Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Cleaning Operative is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Cleaning Operative is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Cleaning Operative Module 01: An Introduction to the Cleaning Job An Introduction to the Cleaning Job 00:16:00 Module 02: The Diversity of Cleaning Jobs The Diversity of Cleaning Jobs 00:23:00 Module 03: Cleaning Equipment, Products and Clothing Cleaning Equipment, Products and Clothing 00:21:00 Module 04: House Cleaning House Cleaning 00:20:00 Module 05: Food Kitchen and Commercial Kitchen Cleaning Food Kitchen and Commercial Kitchen Cleaning 00:20:00 Module 06: Bathrooms and Toilets Bathrooms and Toilets 00:19:00 Module 07: Office Cleaning Office Cleaning 00:17:00 Module 08: Cleaning External Surfaces and Areas Cleaning External Surfaces and Areas 00:15:00 Module 09: Dealing with Non-Routine Waste Dealing with Non-Routine Waste 00:18:00 Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:18:00 Module 11: Starting a Cleaning Business and Planning for it Starting a Cleaning Business and Planning for it 00:14:00 Module 12: Running the Business with Quality Service Running the Business with Quality Service 00:19:00 Module 13: Customer Satisfaction Customer Satisfaction 00:20:00 Module 14: Management of Staff Management of Staff 00:19:00 Module 15: Marketing, Advertising and Sales Marketing, Advertising and Sales 00:21:00 Module 16: Expansion Management Expansion Management 00:15:00 Module 17: Business Insurance, Tax and Additional Equipment Business Insurance, Tax and Additional Equipment 00:21:00

Emotional intelligence is known as the capacity to know, control, and express your own emotions. This capacity will help you handle interpersonal relationships with empathy. To become an expert in emotional intelligence mindfulness and empathy, you need skills in understanding and interpreting human emotions. This course will help you understand emotional intelligence and mindfulness. This will benefit anyone who wants to have a career in mental health who is interested in learning the important mindfulness skills. Course Highlights Extended Diploma in Emotional Intelligence and Mindfulness is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Emotional Intelligence and Mindfulness into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 14 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Emotional Intelligence and Mindfulness Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Extended Diploma in Emotional Intelligence and Mindfulness is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Emotional Intelligence and Mindfulness is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Emotional Intelligence and Mindfulness Module One - Getting Started FREE 01:00:00 Module Two - What is Emotional Intelligence FREE 01:00:00 Module Three - Skills in Emotional Intelligence 01:00:00 Module Four - Verbal Communication Skills 01:00:00 Module Five - Non-Verbal Communication Skills 01:00:00 Module Six - Social Management and Responsibility 01:00:00 Module Seven - Tools to Regulate Your Emotions 01:00:00 Module Eight - Gaining Control 01:00:00 Module Nine - Business Practices (I) 01:00:00 Module Ten - Business Practices (II) 01:00:00 Module Eleven - Making an Impact 02:00:00 Module Twelve - Wrapping Up 01:00:00 Emotional Intelligence, Mindfulness and Empathy Training Course Online- Activities 00:00:00 Mock Exam Mock Exam- Extended Diploma in Emotional Intelligence and Mindfulness 00:30:00 Final Exam Final Exam- Extended Diploma in Emotional Intelligence and Mindfulness 00:30:00

Description:  If you work in health and social care, utilise services yourself, or might want to study in depth to discover more about how we bolster grown-ups in our care framework, this course is for you. This course is designed to equip students with the skills and knowledge needed to care for others in a broad range of health or social care settings using real-life case studies to explore a wide variety of interesting issues and debates. Enrol now and study this course from the comfort of your home and at your own pace. Who is this course for? This course would be ideal for those either working or hoping to work within Health and Social Care sector in a variety of roles. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Health and Social Care for Adults course will be very beneficial and helpful, especially to the following professionals: senior care assistants/support workers/key workers in residential settings Senior healthcare assistants/support workers in community and primary care environments Senior healthcare assistants/support workers in acute health environments Senior care assistants/support workers/key workers in domiciliary services Senior care assistants/support workers/key workers in day services Senior support workers in supported living projects. Module 1: Personal Health care How I Became a Hygienist FREE 00:45:00 The Nature and Cause of Disease FREE 01:30:00 Fasting 01:00:00 Colon Cleansing 01:00:00 Diet and Nutrition 01:30:00 Vitamins and Other Food Supplements 01:30:00 The Analysis of Disease States: Helping the Body to Recover 03:00:00 Module 2: Health and Wellness Who Are The Baby Boomers? FREE 00:30:00 Boomers Want To Stay Healthy FREE 00:30:00 Exercise To Beat Aging 01:00:00 Diet To Beat Aging 01:00:00 Vitamins To Beat Aging 00:30:00 Module 3: Health of the Mind Mental Health Basics FREE 00:30:00 Are you Resilient FREE 00:30:00 Take Good Care of Yourself 00:30:00 Healthy Relationships 00:30:00 Risk Factors 00:15:00 When Do You Need to See a Professional? 00:30:00 Mock Exam Mock Exam- Health and Social Care for Adults 00:30:00 Final Exam Final Exam- Health and Social Care for Adults 00:30:00

Effective communication is one of the most fundamental skills required in any form of the workplace. There are some specific things to do that helps to improve your communication skills and listening comes 1st to be on the list as in customer service the way you talk matters a lot. The well-structured modules help you to develop this essential transferable skill. Comprehend the qualities to be a good listener including how to use body language to show positive listening attitude, build relationships, and more. Through this Active Listening Accredited Diploma, proceed to develop your communication skills, and impress your boss, teammates, and clients. Course Highlights Active Listening Accredited Diploma is an award-winning and the best selling course that has been given the CPD Qualification Standards & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Active Listening Accredited Diploma into 14 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 15 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Active Listening Accredited Diploma Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Active Listening Accredited Diploma is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Active Listening Accredited Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Active Listening Accredited Diploma Course Overview FREE 00:05:00 What is Active Listening? FREE 00:15:00 Tips for Becoming a Better Listener 00:15:00 Body Language Basics 00:15:00 Understanding Sympathy and Empathy 00:15:00 Creating the Right Mindset 00:15:00 Being Genuine 00:15:00 Making Connections 00:15:00 What Is Said and What Is Heard 00:30:00 Probing Techniques 00:15:00 Paraphrasing Techniques 00:15:00 Building Common Ground 00:15:00 NLP Tips and Tricks 00:15:00 Getting Over Listening Roadblocks 00:15:00 Mock Exam Mock Exam- Active Listening Accredited Diploma 00:20:00 Final Exam Final Exam- Active Listening Accredited Diploma 00:20:00

Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about early years foundation stage Understand the core competencies and principles of early years foundation stage Explore the various areas of early years foundation stage Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert early years foundation stage teacher Overview Master the skills you need to propel your career forward in early years foundation stage. This course will equip you with the essential knowledge and skillset that will make you a confident early years foundation stage teacher and take your career to the next level. This comprehensive early years teaching course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this early years teaching course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective early years foundation stage practice and equip you with the essential skills, confidence and competence to assist you in the early years foundation stage industry. You'll gain a solid understanding of the core competencies required to drive a successful career in early years foundation stage. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for early years foundation stage teacher or for people who are aspiring to specialise in early years foundation stage. Enrol in this early years teaching course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive early years teaching course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this early years foundation stage can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This early years teaching course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This early years teaching course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This early years teaching course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 1: Understanding EYFS and its Importance Understanding EYFS and its Importance 00:27:00 Module 2: EYFS Statutory Framework EYFS Statutory Framework 00:31:00 Module 3: Working as an EYFS Teacher in the UK Working as an EYFS Teacher in the UK 00:28:00 Module 4: EYFS Teaching Methods EYFS Teaching Methods 00:30:00 Module 5: Principles and Theories of EYFS Principles and Theories of EYFS 00:35:00 Module 6: The EYFS Cycle The EYFS Cycle 00:34:00 Module 7: How to Support Children having Special Education Needs in Early Years How to Support Children having Special Education Needs in Early Years 00:26:00 Module 8: Safeguarding Child Welfare & Safety in the EYFS Safeguarding Child Welfare & Safety in the EYFS 00:29:00 Module 9: Adults Role in Early Years Foundation Stage Adults Role in Early Years Foundation Stage 00:30:00 Module 10: The EYFS and Educational Philosophies, Benefits and Exemptions The EYFS and Educational Philosophies, Benefits and Exemptions 00:36:00 Module 11: Early Years Ofsted Inspection and Quality Enhancement Early Years Ofsted Inspection and Quality Enhancement 00:27:00 Module 12: The New Version of the EYFS Framework The New Version of the EYFS Framework 00:28:00 Conclusion Conclusion 00:25:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Assessment Assessment - Early Years Teaching 00:10:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Take your first step into the transformative world of adult counselling with this comprehensive course. Master essential counselling techniques, explore psychological issues in adults, and grasp the ethical and legal considerations of the field. Gear up for a fulfilling career as a professional counsellor in the UK.

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In today's fast-paced world, mastering Customer Service skills is imperative. This Customer Service course equips individuals with the essential tools to excel in various professional fields. Effective communication, relationship building, and the ability to handle customer complaints are crucial elements emphasized throughout. With the rise of technology, understanding how to provide exemplary Customer Service via various platforms is indispensable. These skills not only enhance daily interactions but also significantly improve prospects in the job market, particularly in the UK. Employers seek candidates proficient in Customer Service, offering competitive salaries averaging £25,000 to £30,000 per annum. The demand for skilled Customer Service professionals is on the rise, with job opportunities expanding by 10% annually. This course opens doors to diverse career paths, providing a solid foundation for success in today's customer-centric industries. Key Features: CPD Certified Customer Service Course Free Certificate from Reed CIQ Approved Customer Service Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Customer Service Module 02: Effective Communication Skills Module 03: Relationship Building Module 04: The Right Customer Service Personality Module 05: Dealing with Customer Complaints Module 06: Customer Service via Technology Learning Outcomes: Master customer service fundamentals for enhanced client interactions and satisfaction. Hone communication skills to convey information effectively and build rapport. Cultivate strong relationships with customers to foster loyalty and trust. Identify and develop the ideal personality traits for exceptional service provision. Learn strategies to effectively address and resolve customer complaints and concerns. Harness technology to deliver seamless and efficient customer service experiences. CPD 10 CPD hours / points Accredited by CPD Quality Standards Enhancing Customer Service Skills 1:26:04 1: Module 01: Introduction to Customer Service Preview 12:49 2: Module 02: Effective Communication Skills 16:52 3: Module 03: Relationship Building 14:06 4: Module 04: The Right Customer Service Personality 12:12 5: Module 05: Dealing with Customer Complaints 12:22 6: Module 06: Customer Service via Technology 16:43 7: CPD Certificate - Free 01:00 Who is this course for? This Enhancing Customer Service Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Enhancing Customer Service Skills. Moreover, this course is ideal for: Customer service professionals seeking skill enhancement. Retail and hospitality staff aiming to improve customer interactions. Call center representatives looking to refine communication techniques. Individuals transitioning to customer service roles for the first time. Business owners or managers wanting to elevate team's service standards. Requirements There are no requirements needed to enrol into this Enhancing Customer Service Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Enhancing Customer Service Skills course. Career path After finishing this Customer Service Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Service Skills are: Customer Service Representative - £18K to 25K/year Retail Sales Associate - £17K to 23K/year Call Centre Operator - £18K to 26K/year Hospitality Assistant - £16K to 22K/year Client Support Specialist - £20K to 28K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Embark on a transformative journey into the fundamental pillars of business mastery with our Business Management, Business Analysis & Business Performance Management Diploma Basics. In this comprehensive course, we unravel the secrets to thriving in the dynamic world of business, providing you with indispensable insights and skills to navigate the complexities of modern enterprises. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From mastering the nuances of effective communication and customer service to honing organizational and time management skills, each module is meticulously designed to equip you with the essential tools for success. Dive into the art of managing risk and recovery, exploring the delicate balance of motivation and counselling in a business context. Learn to strategically plan for business development and succession, ensuring longevity and prosperity. The course culminates with a deep dive into the critical realm of cash and credit management, providing you with a holistic understanding of business finance. Elevate your business acumen, enhance your leadership potential, and unlock the door to a world where business mastery meets lasting success. Course Curriculum Module 01: Foundations of Business Management Module 02: Understanding the Business Environment Module 03: Enhancing Organizational Skills Module 04: Effective Communication in Business Module 05: Customer Service Excellence Module 06: Risk Management and Recovery Strategies Module 07: Optimizing Time Management Module 08: Motivation and Counselling in Business Module 09: Business Development and Succession Planning Module 10: Strategic Management of Cash and Credit Learning Outcomes: Develop organizational skills for effective business management and strategic planning. Master communication skills for clear and impactful professional interactions. Enhance customer service expertise for building and maintaining client relationships. Acquire risk management strategies and recovery techniques for business resilience. Apply time management principles to optimize productivity in a business environment. Understand the fundamentals of cash and credit management in business operations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Business Management, Business Analysis & Business Performance Management 2:31:31 1: Module 01: Foundations of Business Management 14:14 2: Module 02: Understanding the Business Environment 10:10 3: Module 03: Enhancing Organizational Skills 17:20 4: Module 04: Effective Communication in Business 16:38 5: Module 05: Customer Service Excellence 10:08 6: Module 06: Risk Management and Recovery Strategies 15:27 7: Module 07: Optimizing Time Management 25:08 8: Module 08: Motivation and Counselling in Business 13:31 9: Module 09: Business Development and Succession Planning 13:55 10: Module 10: Strategic Management of Cash and Credit 13:00 11: CPD Certificate - Free 01:00 12: Leave A Review 01:00 Who is this course for? Aspiring business managers seeking foundational knowledge in key management areas. Professionals aiming to enhance organizational, communication, and customer service skills. Individuals interested in risk management, recovery strategies, and time optimization. Entrepreneurs and business owners focused on business development and succession planning. Anyone looking to grasp the essentials of cash and credit management in business. Career path Business Manager Operations Coordinator Customer Service Supervisor Risk Analyst Business Development Specialist Financial Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.