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2813 Relationships courses delivered On Demand

Life Coaching Advanced Diploma

By Online Training Academy

In today's fast-paced world, the significance of a Life Coaching Course cannot be overstated. With mounting stressors and evolving challenges, individuals seek guidance to navigate personal and professional hurdles effectively. This Life Coaching Advanced Diploma equips learners with invaluable skills in empathetic listening, goal setting, and behavior modification, essential for fostering personal development and well-being. As mental health awareness rises, the demand for qualified life coaching is surging. The UK, in particular, witnesses a growing need for such professionals, with an array of job opportunities spanning private practice, corporate coaching, and educational institutions. These roles offer a promising average annual salary of around £40,000, providing not just financial stability but also a sense of fulfillment in aiding others' growth and transformation. Moreover, the life coaching sector shows no signs of decline, as societal pressures and the pursuit of holistic wellness continue to drive the demand for life coaching services. As individuals increasingly recognize the value of proactive self-improvement, the relevance of life coaching remains steadfast. Furthermore, advancements in technology facilitate remote coaching, expanding the reach of practitioners beyond geographical limitations. Key Features This Life Coaching Advanced Diploma Course Includes: This Life Coaching Advanced Diploma Course CPD Certified Free Certificate from Reed CIQ Approved Life Coaching Course Developed by Specialist Lifetime Access Course Curriculum Life Coaching Advanced Diploma Course: Module 01: Life Coaching: Purpose and Essential Principles Module 02: Cultivate Self-Awareness Module 03: Formulating Core Beliefs and Navigating Fears Module 04: Varieties of Life Coaching and Essential Traits of a Life Coach Module 05: Grasping Emotional Intelligence Module 06: Communication Techniques and Non-Verbal Cues Module 07: Frameworks for Client Interaction and Goal Establishment Module 08: Fundamental Principles for Business Advancement and Expansion Module 09: Upholding Ethical Standards: Safeguarding Yourself and Your Clients Learning Outcomes After completing this Life Coaching Advanced Diploma Course, you will be able to: Purpose and Principles: Understand life coaching fundamentals for effective client support and guidance. Self-Awareness Mastery: Develop self-awareness skills crucial for personal growth and client connection. Core Beliefs Formulation: Create and articulate core beliefs, overcoming obstacles and addressing client fears. Life Coaching Traits: Identify and embody essential traits required for successful life coaching practice. Emotional Intelligence Mastery: Grasp emotional intelligence concepts, enhancing client relationships and communication strategies. Ethical Standards Adherence: Uphold ethical standards in coaching, ensuring client safety and professional integrity. Certification After completing this Life Coaching Advanced Diplomacourse, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Life Coaching Advanced Diploma 2:45:24 1: Module 01: Life Coaching: Purpose and Essential Principles 17:20 2: Module 02: Cultivate Self-Awareness 18:32 3: Module 03: Formulating Core Beliefs and Navigating Fears 16:47 4: Module 04: Varieties of Life Coaching and Essential Traits of a Life Coach 23:59 5: Module 05: Grasping Emotional Intelligence 16:37 6: Module 06: Communication Techniques and Non-Verbal Cues 19:37 7: Module 07: Frameworks for Client Interaction and Goal Establishment 15:26 8: Module 08: Fundamental Principles for Business Advancement and Expansion 19:40 9: Module 09: Upholding Ethical Standards: Safeguarding Yourself and Your Clients 16:26 10: CPD Certificate - Free 01:00 Who is this course for? This Life Coaching course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Life Coaching. Moreover, this course is ideal for: Individuals aspiring to become certified Life Coaching expert Professionals seeking to enhance interpersonal and communication skills Managers or leaders interested in guiding and motivating team members Therapists or counsellors aiming to expand their skill set on Life Coaching Entrepreneurs looking to incorporate Life Coaching principles in business interactions Requirements There are no requirements needed to enrol into this Life Coaching course. We welcome individuals from all backgrounds and levels of experience to enrol into this Life Coaching course. Career path After finishing this Life Coaching course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Life Coaching are: Life Coach - £25K to 60K/year. Career Coach - £30K to 50K/year. Executive Coach - £40K to 80K/year. Wellness Coach - £20K to 45K/year. Relationship Coach - £25K to 55K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Life Coaching Advanced Diploma
Delivered Online On Demand2 hours 48 minutes
£12

Life Coaching Advanced Diploma

By Online Training Academy

In today's fast-paced world, the significance of a Life Coaching Course cannot be overstated. With mounting stressors and evolving challenges, individuals seek guidance to navigate personal and professional hurdles effectively. This Life Coaching Advanced Diploma equips learners with invaluable skills in empathetic listening, goal setting, and behavior modification, essential for fostering personal development and well-being. As mental health awareness rises, the demand for qualified life coaching is surging. The UK, in particular, witnesses a growing need for such professionals, with an array of job opportunities spanning private practice, corporate coaching, and educational institutions. These roles offer a promising average annual salary of around £40,000, providing not just financial stability but also a sense of fulfillment in aiding others' growth and transformation. Moreover, the life coaching sector shows no signs of decline, as societal pressures and the pursuit of holistic wellness continue to drive the demand for life coaching services. As individuals increasingly recognize the value of proactive self-improvement, the relevance of life coaching remains steadfast. Furthermore, advancements in technology facilitate remote coaching, expanding the reach of practitioners beyond geographical limitations. Key Features This Life Coaching Advanced Diploma Course Includes: This Life Coaching Advanced Diploma Course CPD Certified Free Certificate from Reed CIQ Approved Life Coaching Course Developed by Specialist Lifetime Access Course Curriculum Life Coaching Advanced Diploma Course: Module 01: Life Coaching: Purpose and Essential Principles Module 02: Cultivate Self-Awareness Module 03: Formulating Core Beliefs and Navigating Fears Module 04: Varieties of Life Coaching and Essential Traits of a Life Coach Module 05: Grasping Emotional Intelligence Module 06: Communication Techniques and Non-Verbal Cues Module 07: Frameworks for Client Interaction and Goal Establishment Module 08: Fundamental Principles for Business Advancement and Expansion Module 09: Upholding Ethical Standards: Safeguarding Yourself and Your Clients Learning Outcomes After completing this Life Coaching Advanced Diploma Course, you will be able to: Purpose and Principles: Understand life coaching fundamentals for effective client support and guidance. Self-Awareness Mastery: Develop self-awareness skills crucial for personal growth and client connection. Core Beliefs Formulation: Create and articulate core beliefs, overcoming obstacles and addressing client fears. Life Coaching Traits: Identify and embody essential traits required for successful life coaching practice. Emotional Intelligence Mastery: Grasp emotional intelligence concepts, enhancing client relationships and communication strategies. Ethical Standards Adherence: Uphold ethical standards in coaching, ensuring client safety and professional integrity. Certification After completing this Life Coaching Advanced Diplomacourse, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Life Coaching Advanced Diploma 2:45:24 1: Module 01: Life Coaching: Purpose and Essential Principles 17:20 2: Module 02: Cultivate Self-Awareness 18:32 3: Module 03: Formulating Core Beliefs and Navigating Fears 16:47 4: Module 04: Varieties of Life Coaching and Essential Traits of a Life Coach 23:59 5: Module 05: Grasping Emotional Intelligence 16:37 6: Module 06: Communication Techniques and Non-Verbal Cues 19:37 7: Module 07: Frameworks for Client Interaction and Goal Establishment 15:26 8: Module 08: Fundamental Principles for Business Advancement and Expansion 19:40 9: Module 09: Upholding Ethical Standards: Safeguarding Yourself and Your Clients 16:26 10: CPD Certificate - Free 01:00 Who is this course for? This Life Coaching course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Life Coaching. Moreover, this course is ideal for: Individuals aspiring to become certified Life Coaching expert Professionals seeking to enhance interpersonal and communication skills Managers or leaders interested in guiding and motivating team members Therapists or counsellors aiming to expand their skill set on Life Coaching Entrepreneurs looking to incorporate Life Coaching principles in business interactions Requirements There are no requirements needed to enrol into this Life Coaching course. We welcome individuals from all backgrounds and levels of experience to enrol into this Life Coaching course. Career path After finishing this Life Coaching course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Life Coaching are: Life Coach - £25K to 60K/year. Career Coach - £30K to 50K/year. Executive Coach - £40K to 80K/year. Wellness Coach - £20K to 45K/year. Relationship Coach - £25K to 55K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Life Coaching Advanced Diploma
Delivered Online On Demand2 hours 48 minutes
£12

Autism Awareness And Care Training Online

4.7(160)

By Janets

Enhance your understanding of autism and develop essential caregiving skills with our comprehensive Autism Awareness and Care Training Online. Access expert-led modules, practical insights, and valuable resources to create a supportive environment for individuals on the autism spectrum. Enroll now for a compassionate approach to autism care.

Autism Awareness And Care Training Online
Delivered Online On Demand
£25

Understanding Autism Level 3

By Training Tale

This Understanding Autism Level 3 allows you to acquire new skills and expand your professional knowledge from the comfort of your own home at your own speed. This course has been expertly created for you to complete through distance e-learning and achieve a professional certificate without leaving your house! This course covers comprehensive lessons that will provide you with valuable information about the difficulties related to autism, how you might help someone diagnosed with autism spectrum disorders, and how to raise autism awareness. Autism symptoms can vary from mild to severe, and this course will guide you through the screening and diagnosing process step by step. You will also gain important communication skills that will be beneficial to those working in special education. Enrol in our Understanding Autism Level 3 course today to gain access to high-quality training modules covering a wide range of important topics that will help you get your dream job! Learning Outcomes After completing this Understanding Autism Level 3 course, you will be able to: Communicate with people who have autism and interact with them socially. Assist and manage transitions for people with autism. Provide positive behavioural support to people with autism. Explain the therapeutic approaches and resources available to people with autism and co-occurring disorders. Why Choose Understanding Autism Level 3 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Understanding Autism Level 3 Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Understanding Autism course. ***Courses are included in this Understanding Autism Level 3 course Course 01: Understanding Autism Course 02: Level 2 Certificate in Behaviour that Challenges in Children Course 03: Primary Teaching Diploma Course 04: Level 4 Diploma in Child Counselling Course Course 05: Child and Adolescent Mental Health Course Course 06: Child Protection and Risk Assessment Course 07: Level 3 Award in Childcare and Education Course Course 08: Nursery Nurse Course Course 09: Childcare and Nutrition Course 10: Level 4 Child Care and Development Course Course 11: Autism Diploma Course Course 12: Level 2 Safeguarding Children Training Course ***Other Benefits of Understanding Autism Level 3 course Free 12 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Understanding Autism Level 3 course] Course Curriculum of- *** Understanding Autism Level 3 *** Module 1: Autism in Context The Historical Context of Autism The Diagnosis and Characteristics of Autism The Legislative Framework Applicable to Autism How Autism is Represented in Society Module 2: Positive Behavioural Support for Individuals with Autism Behaviour within the Context of Autism How to Promote an Autism-friendly Environment How to Promote Individual Positive Behavioural Support Interventions Used in Behavioural Support Module 3: Understand Support and Management of Transitions for Individuals with Autism How Transitions Can Affect People with Autism How to Support Young People with Autism to Make the Transition into Adulthood How to Support Individuals with Autism into Employment Module 4: Therapeutic Interventions and Support Available for Individuals with Autism and Co-occurring Conditions The Range of Therapeutic Interventions Available to Individuals with Autism The Services Available to Individuals with Autism and Their Families Co-occurring Conditions and Their Treatment Module 5: Communication and Social Interaction with Individuals with Autism Differences in Social Interaction and Communication Associated with Autism How Own Communication Can be Adapted to Support Positive Interactions and Communication with Individuals with Autism A Range of Strategies and Aids Used to Support Communication and Social Interaction for Individuals with Autism Module 6: Safeguarding and Resilience in Autism How to Raise Concerns about Potential or Actual Harm, Abuse or Exploitation How to Support the Health, Safety and Well-being of Individuals How the Legislative Framework Safeguards Children, Young People and Adults with Autism How and When Restrictive Practices Might be Used within Legal Guidelines -------------- [ GIFT COURSES] **Level 2 Certificate in Behaviour that Challenges in Children- **Primary Teaching Diploma **Level 4 Diploma in Child Counselling Course **Child and Adolescent Mental Health Course **Child Protection and Risk Assessment **Level 3 Award in Childcare and Education Course **Nursery Nurse Course **Childcare and Nutrition **Level 4 Child Care and Development Course **Autism Diploma Course **Level 2 Safeguarding Children Training Course **Level 4 Diploma in Child Psychology Course Assessment Method After completing each module of the Understanding Autism Level 3 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Understanding Autism Level 3 course is ideal for - Teacher Parents Students Fresh Graduates Nurses Child Minders Care Home Professionals Anyone who is already working in this sector Requirements Students who intend to enrol in this Understanding Autism Level 3 course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Understanding Autism Level 3 bundle will lead to a competitive advantage and open the door to a wide range of career opportunities. Certificates Certificate of completion Digital certificate - Included

Understanding Autism Level 3
Delivered Online On Demand35 hours
£110

Sage 50 Accounts

By The Teachers Training

Streamline your accounting processes with Sage 50 Accounts. Manage finances efficiently, track expenses, and generate insightful reports. Explore our user-friendly software solution to take control of your business finances today.

Sage 50 Accounts
Delivered Online On Demand7 hours
£15

Blended Learning Diploma for Teachers

By The Teachers Training

Elevate your teaching skills with our Blended Learning Diploma Course tailored for educators. Master the art of integrating traditional and digital teaching methods to enhance student engagement and learning outcomes. Gain practical strategies for creating dynamic blended learning environments. Enroll now to become a versatile and effective teacher in the digital age.

Blended Learning Diploma for Teachers
Delivered Online On Demand4 hours
£15

Elderly Care Training Diploma Level 3

3.0(2)

By Alpha Academy

Overview: Elderly Care Training Diploma Level 3 Do you want to do something rewarding? Why not become an elderly caregiver? Enrol in the Elderly Care Training Diploma Level 3 course and learn how to help and give proper care to the elders with full positivity and patience. This course emphasizes the importance of assisting the elderly in their daily activities with patience and compassion. Through our Elderly Care Training program, you will acquire essential strategies and techniques for providing specialized care to elderly individuals diagnosed with dementia. Gain valuable insights into various elderly care issues, learn practical tips for effective caregiving, and explore the intricacies of elderly care services. Additionally, we will equip you with techniques to establish and maintain healthy relationships with elderly individuals, fostering trust and understanding. Upon successful completion of the course, you will receive an accredited certificate in Elderly Care, significantly enhancing your CV and making you a sought-after candidate in the job market. Don't miss out on this opportunity to fast-track your career and positively impact the lives of the elderly. Enrol today and embark on a fulfilling journey in elderly care. Course Highlights The price is for the whole course, including the final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within your own personal learning portal 24/7 customer support via live chat Elderly Care Training Diploma Level 3 has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you want to excel in this field, then Elderly Care Training Diploma Level 3 is for you. We've taken this comprehensive course and broken it down into several manageable modules, which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months of access and are designed to be studied at your own pace, so you can take as much or as little time as you need to complete and gain the full CPD-accredited qualification. And there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at any time. So, why not improve your chances of gaining professional skills and better-earning potential? Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, but it can also be used as a stepping stone to greater things. Further, advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £18,800. The sky really is the limit. Course Curriculum Elderly Care Introduction To Guide To Dealing And Caring Elderly 01:00:00 Caring For Elderly Parents or Relatives While Keeping Your Money 00:30:00 How To Handle Bad Behaviour Problems By Elderly Parents 00:30:00 Effective Caring For Your Elderly Relative's: Home Help 00:30:00 Going To A Better Place 00:15:00 Listening To Your Parents Even Now 00:30:00 Way To Improve Quality Of Life For Your Senior 00:30:00 The Basics Of Caring For The Elderly: Pressure Sores 00:30:00 The Golden Rule Of Caring For The Elderly Revealed! 00:30:00 Caring for Elderly Diagnosed of Dementia 02:00:00 The Greatest Loss Of Them All 00:30:00 Watching Your Step: Avoiding And Dealing With Falls Whilst Caring For The Elderly 00:30:00 Caring For The Elderly- A Stressful Job 00:30:00 4 Most Common Ailments Affecting The Elderly 01:00:00 Top Outdoor Elderly Activities 00:30:00 Safeguarding The Health Of The Elderly 00:30:00 Taking Care Of Yourself As Well As The Elderly: Vacation And Respite 00:30:00 The Caregiver's Enemy No.1 00:15:00 Mental Health Mental Health Basics 00:30:00 Are you Resilient 00:30:00 Take Good Care of Yourself 00:30:00 Healthy Relationships 00:30:00 Risk Factors 00:30:00 When Do You Need to See a Professional? 00:30:00 Mock Exam Mock Exam - Elderly Care Training Diploma Level 3 00:20:00 Final Exam Final Exam - Elderly Care Training Diploma Level 3 00:20:00

Elderly Care Training Diploma Level 3
Delivered Online On Demand
£10.99

Diploma in Body Language

4.3(43)

By John Academy

Overview Understanding body language is imperative for effective communication and, thus, for professional success. Through effective body language, you can communicate your thoughts and intentions in a better way. Moreover, body language adds strength to your verbal communication too.  Our sole intention behind creating this Diploma in Body Language course is to help you understand the language of the gesture to present your ideas with more impact. All successful people have mastered body language, and here in this course, we will teach you how to interpret body language for career success.  People who can read body language are more aware of others' feelings and can communicate with them better. This course will teach you how to read non-verbal signs, such as facial expressions, hand gestures, and eyes. The training will enhance your ability to engage with a broad range of audiences and develop positive relationships.  Learning Outcomes Understand how body language helps when communicating Explore the tricks to read people's minds Learn to read and understand facial expressions, eye contact, hand gestures and more Be able to improve the way you communicate and connect Find great tips for better body language Who is the Course for? This Diploma in Body Language course is suitable for anyone interested in understanding body language to communicate and connect better. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy, and ICT are required to attend this course. Assessment  At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Career Path Diploma in Body Language Course provides useful skills to possess and would be beneficial for the following professionals: Body Language Trainer Communications Specialist Counsellor Teacher Psychologist Psychotherapist. Introduction to Body Language What Is Body Language 00:15:00 How to Read Body Language 00:30:00 How to Read People's Minds 00:30:00 How To Understand Eyes Contact 00:15:00 The Role of Head and Face in Body Language 00:30:00 The Role of Neck, Chest and Back in Body Language 00:15:00 The Role of Hands and Arms in Body Language 00:30:00 The Role of Legs in Body Language 00:15:00 The Role of the Lips in Body Language 00:15:00 Tips to Improve Body Language 00:15:00 Wrapping Up 00:15:00 Body Language Secrets Introduction 00:15:00 Aggressive Body Language 00:15:00 Attentive Body Language 00:15:00 Closed Body Language 00:30:00 Deceptive Body Language 00:30:00 Defensive Body Language 00:15:00 Dominant Body Language 00:15:00 Emotional Body Language 00:30:00 Evaluating Body Language 00:15:00 Greeting Body Language 00:30:00 Open Body Language 00:15:00 Relaxed Body Language 00:15:00 Power Body Language 00:15:00 Ready Body Language 00:15:00 Romantic Body Language 00:15:00 Submissive Body Language 00:15:00 Conclusion 00:15:00 Communicating Effectively Module One - Getting Started 00:30:00 Module Two - Communicating with Body Language 01:00:00 Module Three - Reading Body Language 01:00:00 Module Four - Body Language Mistakes 00:30:00 Module Five - Gender Differences 00:30:00 Module Six - Nonverbal Communication 01:00:00 Module Seven - Facial Expressions 02:00:00 Module Eight - Body Language in Business 01:00:00 Module Nine - Lying and Body Language 01:00:00 Module Ten - Improve Your Body Language 01:00:00 Module Eleven - Matching Your Words to Your Movement 01:00:00 Module Twelve - Wrapping Up 00:30:00 Effective Communication: Body Language- Activities 00:00:00 Mock Exam Mock Exam- Diploma in Body Language 00:30:00 Final Exam Final Exam- Diploma in Body Language 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diploma in Body Language
Delivered Online On Demand21 hours
£25

Diploma in Leadership for Workplace

4.3(43)

By John Academy

Description: Leadership is one of the important factors that separates outstanding organisations from the chasing pack. It is the spark that differentiates expert managers from their associates; the factor that motivates teams to give their best. Strong leadership is widely recognised as the single most important factor in determining whether a certain organisation will survive and grow out of the recession or not. Our diploma in leadership for workplace aims to enhance your practical leadership skills, awareness, impact and judgement. After completing this course you will become a more confident and inspirational leader, capable of handling the challenges that could occur within an organisation. Who is the course for? Individuals experiencing their first position of authority. Individuals hoping to show to others they have the fundamental leadership knowledge. Leaders hoping to enhance their performance. Anybody hoping to understand and learn the essential skills of leadership. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: General Manager Area Manager Department Manager Regional Manager. Leadership Basics Introduction 00:30:00 Understanding the Dark Sides of Leadership & workplace 00:15:00 How to Lead and Influence People 00:45:00 Getting the Most from Your Team 01:00:00 10 Ways to Be a Better Leader 00:45:00 Conclusion 00:15:00 Leadership The Leadership Gene of HR Management 01:00:00 Becoming a Great Leader 01:00:00 Emotional Intelligence in Leadership Management 01:00:00 Build Successful Teams & Relationships 01:00:00 Handle Hard Times & Conflicts Effectively 01:00:00 Managing People Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 01:00:00 Getting the Most from Your Team 01:00:00 Extraordinary Ways to Be a Better Leader 00:30:00 Conclusion 00:15:00 Management Management 00:30:00 Definition of Management 00:30:00 Characteristics of Management 00:30:00 Management Functions/Process of Management 00:30:00 Nature of Management 00:30:00 Levels of Management 00:30:00 Characteristics of Professional Managers 00:30:00 Principles of Management 00:30:00 Leadership and People Management Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Women & Leadership Module One - Getting Started 01:00:00 Module Two - Women and the Workforce 01:00:00 Module Three - The Leadership Gap 01:00:00 Module Four - Barriers to Women's Leadership 01:00:00 Module Five - Traits of Women's Management 01:00:00 Module Six - Benefits of Women's Leadership 01:00:00 Module Seven - Nurture Women's Leadership 01:00:00 Module Eight - Actively Recruit Women 01:00:00 Module Nine - Encourage Networking Opportunities 01:00:00 Module Ten - Pair Women with Mentors 01:00:00 Module Eleven - Create Educational Opportunities 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Leadership for Workplace 00:20:00 Final Exam Final Exam- Diploma in Leadership for Workplace 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diploma in Leadership for Workplace
Delivered Online On Demand40 hours
£25

Professional Diploma in Customer Care Service

By iStudy UK

Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Professional Diploma in Customer Care Service is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Professional Diploma in Customer Care Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Customer Care Service into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Customer Care Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Customer Care Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Customer Care Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Mock Exam Final Exam

Professional Diploma in Customer Care Service
Delivered Online On Demand28 hours
£25