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2806 Relationships courses in Ince-in-Makerfield delivered On Demand

Train the Trainer with Coaching & Mentoring

By Imperial Academy

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Train the Trainer with Coaching & Mentoring
Delivered Online On Demand
£300

Customer Service Manager - QLS Endorsed Bundle

By Imperial Academy

10 QLS Endorsed Courses for Customer Service Manager | 10 QLS Endorsed Certificates Included | Life Time Access

Customer Service Manager - QLS Endorsed Bundle
Delivered Online On Demand
£599

Counselling Complete Bundle - QLS Endorsed

By Imperial Academy

10 QLS Endorsed Courses for Counselling Complete | 10 Endorsed Certificates Included | Life Time Access

Counselling Complete Bundle - QLS Endorsed
Delivered Online On Demand
£599

Effective Anger Management

By Human Givens College

Have you ever felt powerless in the face of anger? If so, this practical and highly informative course is for you – learn how to take back control… Accredited CPD: 6 hours Distressing, inappropriate and often violent expressions of anger, frustration and rage are on the increase in all areas of public and private life causing mental ill-health, stress, misery and sometimes even physical injury and death – but it doesn’t have to be this way. Learning how to manage anger effectively is key to maintaining a positive mindset and healthy relationships… Having done several courses over the years on handling aggression, I was surprised at how much I could learn from this online anger management courseREGISTERED CARE MANAGER Why take this course The best way to help yourself and others is to understand the causes, triggers and behaviour patterns of anger, and learn the effective techniques for diffusing and coping with aggressive situations. Leading expert Joe Griffin’s online anger management course gives you all of the valuable techniques and the information you need. It covers: anger and health; anger at work; anger in school; road rage; anger and personal safety; anger in relationships; aggressive public out-bursts of rage and much more. It also contains essential information – that will help to keep you safe – if you deal with the general public or work with people suffering from anger disorders. This excellent, well-structured online Anger Management course brings much of what I’m learning into context through practical examples and case histories. Useful in my personal life as well as my working relationshipsLISE BRATTON, EDITOR/ DESIGNER What will you learn Enhanced personal safety in potentially dangerous situations A new ‘toolbox’ of effective anger management strategies for calming down and dealing with angry people Greater understanding about the relationship between anger and emotional and physical health Insight into what triggers your own anger – and how to control it Better communication and conflict resolution skills The Five Myths about anger – that everyone needs to know Information about the effects of anger on our minds and bodies Ways to diffuse potentially violent situations Three invaluable techniques for disarming criticism Why people react aggressively without thinking of the consequences The difference between healthy and destructive anger Understanding road-rage – and how to reduce it The importance of helping children to manage their anger better A better understanding of why anger and aggression are on the increase Ways to inoculate yourself against stress build-up How to deal with passive aggression What makes a ‘rage-aholic’ – why getting angry can become addictive Using non-verbal signals to diffuse situations Improved treatment strategies for helping patients and clients master their uncontrolled anger Course notes Accredited CPD certificate, that also counts towards the Human Givens Diploma and much more… Counts towards a Diploma By taking this course, you could be on your way to completing Part 1 of the Human Givens Diploma – a flexible, part-time psychotherapy course which will deepen your psychological knowledge and increase your ability to help people effectively and quickly. Learn more > Course Programme Part 1Why anger and aggression are on the increase Part 2How to effectively control your own anger Part 3Coping effectively with other people's anger Part 4The aggression inhibition reflex Who is this course suitable for? If you deal professionally with members of the public in difficult, stressful circumstances, this course – presented without jargon – is for you If you counsel or treat angry people, this training is for you If anger is affecting you personally – or you would simply like to deepen your understanding of anger and its effects – this course will be of benefit to you too What's included? 13 Videos 21 Quizzes PDF Course notes Life-long access CPD Certificate Course format The Effective Anger Management online training course is split into 4 modules, each of which are broken down further into different sections containing filmed lectures given in English by the tutor, Joe Griffin. Each film clip is followed by a short series of multiple choice questions. These are designed to help you think about and absorb the course content and to check that you have understood the main points of that section before proceeding to the next. There are also course notes for you to download, plus additional reading information and helpful links. The online course comes with life-long access so you can take as long as you like to work your way through the course and can view it as many times as you like. Once you have completed the online training course, you will receive an accredited CPD certificate, which counts towards Part 1 of the Human Givens Diploma. This course has been independently assessed by the internationally recognised CPD Standards Office for 6 hours of CPD training. Meet your tutor Joe Griffin Joe Griffin is a psychologist with many years’ experience both in psychotherapeutic practice and in training psychotherapists. Read more

Effective Anger Management
Delivered Online On Demand6 hours
£127.20

Secret of Happiness in Human Life

By Course Cloud

Course Overview Is your life lacking direction? Do you feel stuck in a negative mindset?  The Secret of Happiness in Human Life course will equip learners with the skills to create a life of abundance, with exercises for rewiring the brain to attract positivity in all areas of life. It will teach you about the philosophy of karma, how to practice gratitude, and how to harness the power of positive thinking to cultivate the life you desire. Through this course, you will learn how to embrace the present moment and eliminate toxic thoughts to create positive relationships in your life. It will help you to recognise your potential and use positive affirmations to be the best version of yourself. This best selling Secret of Happiness in Human Life has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Secret of Happiness in Human Life is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Secret of Happiness in Human Life is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Secret of Happiness in Human Life is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Secret of Happiness in Human Life, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Secret of Happiness in Human Life will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Secret of Happiness in Human Life to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Secret of Happiness in Human Life
Delivered Online On Demand
£89

Level 3 Award in Education and Training (RQF)

4.9(27)

By Apex Learning

The Department of Education is the foundation of a country's development. Mould young lives and help build an educated nation by participating in this exclusive Level 3 Award in Education and Training (RQF) course. We have put together the best modules prepared by industry experts, helping learners master all the ins and outs of education and training. You will have the opportunity to gain exceptional abilities, such as the ability and composure to remain calm in the face of adversity. The course aims to prepare you with presentation skills, preparation of curriculum and creativity skills crucial for inspiring students and capturing their attention. You will have complete 24/7 support from our experienced instructor team for any assistance throughout the course process. Upon completion of the course, you will get a recognised certificate as a token of your achievement that will boost your confidence and step up your job future. Don't miss this once-in-a-lifetime opportunity and enrol today! What other courses are included with this Level 3 Award in Education and Training (RQF) Course?: With this Level 3 Award in Education and Training (RQF)Course, learners will get the 20 Premium courses absolutely FREE. Course 01: Education Management Course 02: Educational Psychology and Development Course 03: Advanced Teaching Assistant Diploma Course 04: Special Education Needs (SEN) Training - Level 2 Course 05: EYFS Teaching - Level 3 Course 06: Phonics Teaching Diploma Level 3 Course 07: Leadership in Teaching Course 08: Lesson Planning for Teaching Course 09: Remote Teaching Online Course 10: Classroom Behaviour Management Course 11: Performance Management Course 12: People Management Skills Level 3 Course 13: Preventing Workplace Violence and Harassment Level 3 Course 14: Domestic Violence and Abuse Awareness - Level 2 Course 15: Child Neglect Awareness Certificate Course Course 16: Level 3 Mental Health and Adolescent Course Course 17: Safeguarding Children Level 3 Course 18: Functional Skills English Practice Level 2 Course 19: Train the Trainer Course 20: Personal Leadership and Influencing Skills ****Curriculum of Level 3 Award in Education and Training (RQF)**** **Level 3 Award in Education and Training (RQF)** To be awarded this Level 3 Award in Education and Training (RQF) qualification, a learner must achieve a minimum of twelve credits. Three credits from Group A, six from Group B and three from Group C. Group A: Understanding roles, responsibilities and relationships in education and training. Group B: Understanding and using inclusive teaching and learning approaches in education and training. Group C: Understanding assessment in education and training. Qualification Purpose of Level 3 Award in Education and Training (RQF) This comprehensive Level 3 Award in Education and Training (RQF) course is designed to help students master the knowledge and skills they'll need to function effectively in education and training. Total Qualifications Time of Level 3 Award in Education and Training (RQF) Total Qualification Time is comprised of GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning, including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor or tutor. The total Qualification Time for this qualification is 120 hours. Guided Learning Hours of Level 3 Award in Education and Training (RQF) These hours are made up of all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate provider of education or training. Guided Learning Hours for this qualification is 48. Method of Assessment The evaluation tasks are made up of a few short assignments that you must complete in order to show general reading skills and reference your work. Progression Learners wishing to progress from this qualification can undertake the following qualifications: Level 4 Certificate in Education and Training Level 5 Diploma in Education and Training Who is this course for? The Level 3 Award in Education and Training (RQF) course is for individuals wanting to serve as a qualified professional in the educational sector. Individuals who wish to achieve a sought-after educational and training certificate will benefit from its excellent training. Requirements Level 3 Award in Education and Training (RQF) Anyone over the age of 19 and willing to build a rewarding career in the education sector can take this course. Career path Level 3 Award in Education and Training (RQF) After receiving the Level 3 Award in Education and Training (RQF) certification, you would be eligible to function as a competent professional in education and training.

Level 3 Award in Education and Training (RQF)
Delivered Online On Demand
£339

Assertiveness Skills in Action: Effective Communication Strategies

4.3(43)

By John Academy

Master the art of assertiveness with our comprehensive course, 'Assertiveness Skills in Action: Effective Communication Strategies.' Build self-confidence, enhance emotional intelligence, and develop powerful communication strategies for success in both personal and professional spheres. Overcome fears and anxieties, set boundaries, and foster a positive self-image. Elevate your interpersonal skills with practical insights and interactive sessions. Enroll now for a transformative journey towards confident and assertive communication.

Assertiveness Skills in Action: Effective Communication Strategies
Delivered Online On Demand
£24.99

CRM: Customer Relationship Management with Customer Service Training

By Training Tale

CRM (Customer Relationship Management) Online Do you want to get a comprehensive understanding of Customer Relationship Management? Then you are in the right place. Our CRM Course (Customer Relationship Management), focuses on strategies and tools to optimize interactions with customers. Participants of the CRM Course (Customer Relationship Management) learn to leverage CRM systems, analyse customer data and implement effective communication strategies. The CRM Course (Customer Relationship Management) covers customer retention, acquisition, and satisfaction. Our CRM Course (Customer Relationship Management) also emphasises the role of technology in enhancing relationships. Moreover, the CRM Course (Customer Relationship Management) include CRM implementation, customer segmentation, and the integration of sales. How to do marketing and customer service is also a part of this CRM Course (Customer Relationship Management). Participants of the CRM Course (Customer Relationship Management) will gain practical insights into building long-lasting customer connections. Why Choose the CRM (Customer Relationship Management) Course from Us Self-paced CRM course, access available from anywhere. Easy to understand, high-quality study materials. CRM Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the CRM course. Course Included Main Course: CRM (Customer Relationship Management) Free Courses Course 01: Level 2 Customer Service [ Note: Free PDF certificate as soon as completing the CRM: CRM course] CRM (Customer Relationship Management) Online Training Course Curriculum of CRM Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Assessment Method of CRM After completing each module of the CRM (Customer Relationship Management) Online Training, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of CRM After completing the MCQ/Assignment assessment for the CRM (Customer Relationship Management) Online Training course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? CRM (Customer Relationship Management) Online Training This CRM: CRM Course (Customer Relationship Management) is designed for anyone who wants to build strong customer relationships and improve their business prospects. Requirements CRM (Customer Relationship Management) Online Training There are no specific requirements for this CRM: CRM course because it does not require any advanced knowledge or skills. Career path CRM (Customer Relationship Management) Online Training Through this CRM: CRM Course (Customer Relationship Management) completion, you can get jobs like: CRM Analyst (£25,000 - £35,000) Manager (£30,000 - £50,000) Customer Service Manager (£25,000 - £50,000) Marketing Manager (£30,000 - £60,000) Sales Manager (£30,000 - £60,000) Certificates Certificate of completion Digital certificate - Included

CRM: Customer Relationship Management with Customer Service Training
Delivered Online On Demand15 hours
£12

Evolving Project Management to Build Thriving Organisations

By IIL Europe Ltd

Evolving Project Management to Build Thriving Organisations Everything around us is changing. The workplace, the tools we use, expectations of our stakeholders, and the demands of our customers. These changes are bringing about a revolution in how work happens, and as program professionals, we need to evolve our ways of working to build thriving organizations. At the center of this world are seamless and timely communication, a purposeful collaboration that breeds innovation, and agility that enables our organizations to adapt and be nimble. And at the center of that, is you. Understanding the demands of the current work environment and how you can position yourself to excel Leadership hacks to make you the best role model and drive your own improvement Communication techniques and examples for building lasting engagement and relationships across teams and organizations A secret trick that might mean you never need another status meeting, ever again....

Evolving Project Management to Build Thriving Organisations
Delivered Online On Demand30 minutes
£15

Customer Service, KYC, CDD & CRM Training - CPD Certified

4.7(47)

By Academy for Health and Fitness

24-Hour Flash Sale! Prices Reduced Like Never Before!! Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% by 2026. The "Customer Service, KYC & CRM Training" course bundle is carefully designed to meet this demand, offering a comprehensive curriculum that equips learners with the skills to excel in these crucial areas. This comprehensive course bundle covers six key areas, beginning with foundational training in Customer Service Co-ordination. It advances into specialised KYC compliance for fraud prevention, then dives into CRM for optimising customer relationships, and highlights the significance of a Customer-friendly Environment. Further, it offers expertise in Customer Analytics for behavioural insights and equips learners to combat fraud as Customer Service Fraud Officers. This Customer Service, KYC & CRM Training Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Customer Services Course 02: Diploma in Know Your Customer (KYC) Course 03: Diploma in Customer Relationship Management (CRM) Course 04: Customer Service & Environment Course 05: Customer Analytics Training Taking this course will not only improve your understanding and skills in customer service, KYC, and CRM but also significantly enhance your career prospects. As businesses increasingly recognise the value of customer-centric service models and compliance with regulatory standards, the demand for qualified professionals in these areas is soaring. So enrol now on this training and position yourself as a valuable asset in any customer-focused industry! Why Choose Our Customer Service, KYC & CRM Training Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training course The course is Affordable and Simple to understand Lifetime Access to the course materials The course comes with 24/7 Tutor Support So enrol now in this Customer Service, KYC & CRM Training Today to advance your career! Assessment Process of the Customer Service, KYC & CRM Training Once you have completed all the modules on the course, you can assess your computer skills and knowledge with an optional assignment. Our expert will assess your assignment and give you feedback afterwards. Course 01: Customer Services Co-ordinator Training Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints Aspects of Phone Etiquette Know Your Customer (KYC) Customer Due Diligence - CDD Course 02: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 03: Customer Relationship Management CRM Fundamentals CRM Strategies Data Analysis in CRM CRM Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*6 = £78) CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer Service Executives Compliance officers CRM managers Marketing professionals Fraud analysts Requirements You will not need any prior background or expertise to enrol in this Customer Service, KYC & CRM Training Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Service Manager - £30,000 to £50,000 KYC Analyst - £25,000 to £40,000 CRM Specialist - £30,000 to £45,000 Customer Insights Analyst - £35,000 to £55,000 Fraud Prevention Specialist - £28,000 to £45,000 Customer Experience Manager - £32,000 to £60,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free CPD Accredited Hard Copy Certificate Hard copy certificate - £29 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Customer Services Co-ordinator Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Services Co-ordinator Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery

Customer Service, KYC, CDD & CRM Training - CPD Certified
Delivered Online On Demand25 hours
£32