2806 Relationships courses in Garforth delivered On Demand

Introducing the "Hospitality Management" bundle - an all-encompassing collection of 18 courses that will propel your career in the vibrant world of hospitality to new heights. This comprehensive bundle covers a wide range of essential topics, providing you with a solid foundation in hospitality management, customer service excellence, event planning, finance, and much more. Gain the theoretical insights and strategies needed to thrive in this dynamic industry and stand out as a leader in the field. With the "Hospitality Management" bundle, you'll delve into the intricacies of managing hotels, restaurants, catering services, and customer experiences. Discover the principles of effective concierge services, catering management, and restaurant operations. Master the art of providing exceptional customer service, honing your interpersonal skills, and understanding business etiquette to create unforgettable experiences for guests. Dive into the world of event planning, cost control, and compliance management to ensure seamless operations and mitigate business risks. We proudly offer 18 courses within the Hospitality Management bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: Hospitality Management Course 02: Concierge Course 03: Catering Management Course 04: Restaurant Management Course 05: Hotel Operations Training Course 06: Hotel Chief Accountant Training Course 07: Customer Service Management (CRM) Course 08: Customer Service Training Course 09: Business Etiquette and Professional Behavior Course 10: Developing Interpersonal Skills Course Course 11: Event Planning Course 12: Cost Control Process and Management Course 13: Customer Service Course 14: HACCP Training Course 15: Understanding Excellence In Customer Service For Hospitality Course 16: Finance and Cash management for Hospitality Course 17: Compliance & Business Risk Management Course 18: Microsoft Excel - Beginner, Intermediate & Advanced In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes: Acquire a comprehensive understanding of hospitality management principles and strategies. Develop the skills necessary for effective customer service and fostering excellence in guest experiences. Gain expertise in event planning, including logistics, coordination, and execution. Comprehend financial management and cash control processes specific to the hospitality industry. Understand and implement business etiquette and professional behavior standards. Enhance interpersonal skills for effective communication and building strong relationships with guests and colleagues. Attain proficiency in utilizing Microsoft Excel for data analysis and reporting purposes. This comprehensive package offers 18 meticulously curated courses, covering the key aspects of managing hotels, restaurants, and customer experiences. Designed to provide you with a theoretical foundation in hospitality practices, this bundle equips you with the knowledge and strategies needed to excel in this exciting industry. From customer service excellence to event planning and financial management, these courses unlock the potential for growth and success in your hospitality career. Immerse yourself in the world of hospitality management with our "Hospitality Management" bundle. CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring hospitality professionals seeking to enter the industry with a strong foundation of knowledge. Current hospitality employees looking to advance their careers and expand their skill set. Individuals interested in starting their own hospitality business and require a comprehensive understanding of the industry. Professionals in related fields who wish to transition into the vibrant world of hospitality. Career path Hotel Manager: £25,000 - £70,000 per year Restaurant Manager: £20,000 - £50,000 per year Catering Manager: £20,000 - £45,000 per year Event Planner: £22,000 - £45,000 per year Customer Service Manager: £20,000 - £50,000 per year Financial Controller (Hospitality): £30,000 - £60,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Course Overview Communication is a crucial life skill that can open doors to many opportunities in our personal and professional lives. It is essential for conducting business, forming personal relationships and expressing ourselves.  In this Winning Communication Skills for Telephone, Conference Calls course, you will explore the secrets to effective communication. It will teach you techniques, tips and strategies that will help you to become an excellent communicator, as well as teach you best practices for talking with clients, and on the phone. You will learn the art of listening, body language etiquette in the workplace, and much more. It will equip you with the communication skills to get your message across clearly, negotiate deals, resolve conflict, and form strong personal and professional relationships. Learn the art of effective communication and enrol in this best-selling course today. This best selling Winning Communication Skills for Telephone, Conference Calls has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Winning Communication Skills for Telephone, Conference Calls is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Winning Communication Skills for Telephone, Conference Calls is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Winning Communication Skills for Telephone, Conference Calls is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Winning Communication Skills for Telephone, Conference Calls, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Winning Communication Skills for Telephone, Conference Calls will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Winning Communication Skills for Telephone, Conference Calls to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Updated 2024 | Level 4 HLTA | Ofqual Regulated | By Focus Awards | Tutor Support | 100% Online | For Teaching Assistants

This Course at a Glance Define social care and understand why people choose it as a career Identify the goals and objectives of social care Understand who you will be reporting to and the competencies you are expected to have Identify the roles and responsibilities of social care workers Understand the method of personal-centred approaches Understand the importance of teamwork, procedures and confidentiality Demonstrate the various legislations relating to health and social care Know how to build strong working relationships in social services Demonstrate comprehension of social care's agreed ways of working Know how to provide services that comply with the legal framework Learn how to design effective care plans that are up to date according to the user's need Examine whether your workplace meets the approved code of practice or not Know how to work in partnership and create a cooperative working atmosphere Learn how to resolve workplace conflicts in an effective manner Understanding Your Role in Care Course Overview The legal need to behave in the best interests of someone rather than harming them is termed as the duty of care. Those working with vulnerable persons in the UK have a responsibility of care under the Health and Social Care Legislation to guarantee that they are treated fairly. Whether you are a healthcare professional or completely new to this sector, you must understand your job's legal obligations, responsibilities, and boundaries in order to function professionally and offer the best possible care. This Understanding Your Role in Care Online Course will help you understand your job responsibilities and obligations, as well as the behaviours and work standards that accompany your role. This course will also provide information about person-centred care, as well as help you understand the code of practices and the fundamentals of government legislation. This course will help you gain a better grasp of the various working relationships in social care and the agreed ways of working in this sector including why people choose social care as a career. Finally, it will discuss how to handle and resolve workplace conflicts in an effective manner. Social care plays an important role in many people's lives as it allows them to live regular lives and perform jobs they would have been incapable of performing without any social care support. Whether it's emotional, physical, or social support, social care may totally transform people's lives and provide them with opportunities they wouldn't otherwise have. Choosing a career in health and social care indicates that you want to make a difference in other people's lives by assisting and caring for them so that they can prosper and improve their quality of life. Upon successful completion of this Understanding Your Role in Care Online Course, you will be able to perform the various types of duties and responsibilities that social care workers commonly take up and function effectively in a team setting. Who should take this course? This Understanding Your Role in Care Online Course is primarily aimed at people working in the health care sector such as: Nurse Healthcare professionals Social care worker Support staff Counsellor However, this training is not limited to a specific profession or sector concerned. This course also appeals to a broader audience of people who want to learn more about the function of a healthcare professional or who wish to acquire a job in the social care sector. Entry Requirements There are no academic entry requirements for this Understanding Your Role in Care Online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Understanding Your Role in Care Online Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: The course structure Module 2: Understanding social care Module 3: Relationships Module 4: Agreed ways of working Module 5: Keeping up-to-date Module 6: Working in partnership Module 7: Resolving conflicts Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Course Overview: The 'Complete Communication Skills Master Class for Life' is a comprehensive and innovative course designed to transform your communication abilities and empower you with the tools to excel in any situation. Communication is the key to success in every aspect of life. Whether you want to improve your relationships, advance your career, or make a positive impact on the world, you need to master the art of communication. Statistics reveal that individuals with strong communication skills are more likely to secure leadership positions and earn higher salaries. According to a recent study, 85% of employers rank communication skills as one of the most crucial attributes when evaluating potential candidates. With this in mind, this course has been meticulously crafted to equip you with the necessary techniques to communicate effectively, persuasively, and with impact. Through a dynamic and engaging learning experience, this course will take you on a journey of self-discovery and skill development. Drawing inspiration from the latest research in psychology, communication theory, and interpersonal dynamics, each module provides necessary tools and strategies that can be applied immediately in your personal and professional life. Key Features of the Course: CPD Certificate: Upon successfully completing the course, you will receive a CPD certificate, validating your newly acquired communication skills. 24/7 Learning Assistance: Yes, it's available round-the-clock to provide guidance, support, and clarification whenever needed, ensuring an optimal learning experience. Who is This Course For? This course is suitable for individuals from all walks of life who are eager to enhance their communication skills. Whether you're a professional aiming to advance your career, a student preparing for job interviews, an entrepreneur looking to pitch ideas, or simply someone who wishes to become a more confident and effective communicator, this course is tailored to your needs. What You Will Learn: In this course, you will embark on a transformative journey through seven modules, each focusing on a specific aspect of communication skills: Module 01: Effective Communication - Discover the fundamentals of effective communication, including active listening, non-verbal cues, and adapting to different communication styles. Module 02: How to Talk to Anyone - Unlock the secrets of engaging conversations, learn techniques to build rapport, and develop your networking skills. Module 03: Power of Storytelling - Harness the persuasive power of storytelling to captivate your audience, convey complex ideas, and inspire action. Module 04: Becoming an Influencer - Master the art of influence and learn strategies to persuade and motivate others effectively. Module 05: Importance of Body Language - Understand the impact of body language in communication, learn to interpret non-verbal cues, and enhance your body language skills. Module 06: Communication Skills for Job Interviews - Gain confidence and ace your interviews by learning essential communication techniques specific to job interviews. Module 07: Public Speaking - Overcome stage fright, deliver impactful presentations, and become a confident public speaker. Why Enrol in This Course: By enrolling in this course, you will acquire essential communication skills with clarity, confidence, and charisma. This course has received top reviews from learners who have successfully transformed their communication abilities, leading to improved relationships, enhanced career prospects, and increased self-confidence. Additionally, this course has been recently updated to incorporate the latest trends and best practices in communication, ensuring you receive the most relevant and up-to-date content. Requirements: No prior experience or specific qualifications are optional to enrol in this course. Simply come with an open mind, a willingness to learn, and a desire to enhance your communication skills. Career Path: Upon completion of this course, you will be equipped with the communication skills necessary for various professions, including: Marketing Manager - Average UK Salary: £45,000 Human Resources Manager - Average UK Salary: £50,000 Sales Representative - Average UK Salary: £30,000 Project Manager - Average UK Salary: £55,000 Teacher/Trainer - Average UK Salary: £35,000 Public Relations Officer - Average UK Salary: £30,000 Customer Service Manager - Average UK Salary: £40,000 Certification: Upon successfully completing the 'Complete Communication Skills Master Class for Life' course, you will receive a CPD certificate, recognising your achievement and validating your newly acquired communication skills. Enrol today in this innovative course and unlock the power of effective communication to succeed in all areas of your life. Let your words become your greatest asset! Course Curriculum 1 sections • 7 lectures • 04:13:00 total length •Module 01: Effective Communication: 00:42:00 •Module 02: How to Talk to Anyone: 00:42:00 •Module 03: Power of Storytelling: 00:50:00 •Module 04: Becoming an Influencer: 00:31:00 •Module 05: Importance of Body Language: 00:27:00 •Module 06: Communication Skills for Job Interviews: 00:29:00 •Module 07: Public Speaking: 00:32:00

Unleash the power of Workplace Communication Management for enhanced productivity and teamwork. Elevate your career with essential communication skills.

Description: Six Sigma is a set of qualitative and quantitative quality tools that can help a business on improvement processes. The efficiency built into the business process brings about improved profits, confidence and quality. Growing your business through lean process improvement is an introduction to how any organization can use lean tools and techniques to improve profits. Six Sigma focuses in defects from variation. In statistics, the 'sigma' is used to identify variation. Companies that adopt Six Sigma as a philosophy seek to reduce variation in the business processes that cause waste and inefficiencies. In this Professional Diploma in Six Sigma & Lean you will learn all about Six Sigma and lean process. So, step ahead and grab this course now. Learning Outcomes: Realise the fundamentals of Six Sigma Relate the seven quality tools so that you can solve process problems Narrate the different quality management tools Explain incremental as well as breakthrough improvements along with understanding the terms of continuous improvement projects Pride explanation for the significance of customer relationships for a quality organization Define Lean and its key terms Describe the Toyota Production System and the TPS house Describe the five critical improvement concepts Use the Kano model Identify and reduce various types of waste Create a plan for a more environmentally Lean organization Use the PDSA and R-DMAIC- S models Use Lean thinking frameworks, including 5W-2H, Genchi Genbutsuand Gemba Prepare for and complete a basic 5-S Describe the key elements of Kaizen events, particularly a Kaizen blitz Gather, analyze, and interpret data using flow charts, Ishikawa(fishbone) diagrams, SIPOC diagrams, and value stream maps Go back to their organization with a plan to begin incorporating Lean into their corporate culture Relate to the consistent development with lean and what is all about Elaborate the concepts of the regular progress cycle: recognize,Plan, Application, and Recheck Implement Lean consistent development concepts for a case study Show ideas for consistent progress Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Professional Diploma in Six Sigma & Lean is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Professional Diploma in Six Sigma & Lean is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 1 Six Sigma Basics 00:15:00 Improvement Tools 00:30:00 Management Tools for Generating Ideas 00:15:00 Continuous Improvement 00:30:00 Customer Relationships 00:30:00 Module 2 Understanding Lean 00:30:00 The Toyota Production System 00:30:00 The Toyota Production System House 00:15:00 The Five Critical Improvement Concepts 00:15:00 Understanding Value with the Kano Model 00:15:00 Types of Waste 00:15:00 Creating a Lean Enterprise 00:15:00 The Plan, Do, Study, Act (PDSA) Cycle 00:15:00 Using the R-DMAIC-S Model 00:15:00 Lean Thinking Tools 00:15:00 Kaizen Events 00:00:00 Data Gathering and Mapping 00:30:00 A Plan to Take Home 00:15:00 Module 3 Defining Continuous Improvement 00:15:00 Stage One - Identify Areas For Improvement 00:15:00 Stage Four - Review the Impact 00:15:00 Stage Three - Implement the Changes 00:15:00 Stage Two - Create a Plan for Improvement 00:15:00 Test Driving 00:15:00 Mock Exam Mock Exam- Professional Diploma in Six Sigma & Lean 00:30:00 Final Exam Final Exam- Professional Diploma in Six Sigma & Lean 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Emotional Intelligence and the Power of Choice Take a step into the realm of psychology and Emotional Intelligence in you'll investigate your strengths, blind spots and emotional triggers. You will also learn how to develop and build your EI "quotient." Incorporating insights from the latest research in neuroscience, this workshop will equip you with the tools to enhance your relationships - and your career - while interacting more effectively with people you find most difficult. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Emotional Intelligence and the Power of Choice Take a step into the realm of psychology and Emotional Intelligence in you'll investigate your strengths, blind spots and emotional triggers. You will also learn how to develop and build your EI "quotient." Incorporating insights from the latest research in neuroscience, this workshop will equip you with the tools to enhance your relationships - and your career - while interacting more effectively with people you find most difficult. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Persuading the Bear Learn How to Build Engaged Communities Through Horizontal Influencing It was 9 pm on a Friday and I was at work. My spouse called asking when I'd be home; my boss was all over me. I had been working on a proposal for 5 months and couldn't get team, vendor and client's buy in! I became insufferable (even Ron, my best friend, declined our traditional Wednesday beer date). I changed jobs frequently, feeling disengaged, until I became physically ill. After a third round of antibiotics, I decided to quit another position and start working for myself.My feeling of disengagement was not unique. According to the Gallup engagement study, nearly 70% of employees suffer from work place disengagement - a true epidemic!For over 20 years, my personal transformation journey as a consultant and later as a leadership agile coach taught me to look for patterns in organizations. I have recognized recurring behaviours that plague unsuccessful and disengaged organizations.The overarching problem is the traditional approach to organizational power/influence which I named vertical influencing. Unsuccessful organizations suffer from high employee disengagement since they adopt vertical influence patterns.On the other hand, I discovered that successful organizations adopt a fresh paradigm of horizontal influencing. Presently, these horizontal influencing structures manifest themselves in lean agile approaches.Horizontal influencing includes a set of skills fundamental to building Dyad and Triad relationships; creating a true win-win environment at the individual, team and organizational level. Experience how to create engaged communities together, through building Horizontal influencing.