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Unleash the power of Workplace Communication Management for enhanced productivity and teamwork. Elevate your career with essential communication skills.

Level 3 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Emotional Intelligence and the Power of Choice Take a step into the realm of psychology and Emotional Intelligence in you'll investigate your strengths, blind spots and emotional triggers. You will also learn how to develop and build your EI "quotient." Incorporating insights from the latest research in neuroscience, this workshop will equip you with the tools to enhance your relationships - and your career - while interacting more effectively with people you find most difficult. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Emotional Intelligence and the Power of Choice Take a step into the realm of psychology and Emotional Intelligence in you'll investigate your strengths, blind spots and emotional triggers. You will also learn how to develop and build your EI "quotient." Incorporating insights from the latest research in neuroscience, this workshop will equip you with the tools to enhance your relationships - and your career - while interacting more effectively with people you find most difficult. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Course Overview Communication is a crucial life skill that can open doors to many opportunities in our personal and professional lives. It is essential for conducting business, forming personal relationships and expressing ourselves.  In this Winning Communication Skills for Telephone, Conference Calls course, you will explore the secrets to effective communication. It will teach you techniques, tips and strategies that will help you to become an excellent communicator, as well as teach you best practices for talking with clients, and on the phone. You will learn the art of listening, body language etiquette in the workplace, and much more. It will equip you with the communication skills to get your message across clearly, negotiate deals, resolve conflict, and form strong personal and professional relationships. Learn the art of effective communication and enrol in this best-selling course today. This best selling Winning Communication Skills for Telephone, Conference Calls has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Winning Communication Skills for Telephone, Conference Calls is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Winning Communication Skills for Telephone, Conference Calls is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Winning Communication Skills for Telephone, Conference Calls is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Winning Communication Skills for Telephone, Conference Calls, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Winning Communication Skills for Telephone, Conference Calls will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Winning Communication Skills for Telephone, Conference Calls to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Line Management is a critical aspect of running a successful business. It involves the efficient and effective management of employees, resources, and processes to achieve organisational goals. Line Managers are responsible for the day-to-day management of their team or department and are accountable for the team's performance. Line Managers play a crucial role in ensuring that employees are productive, motivated, and engaged, which ultimately leads to a positive impact on the organisation's bottom line. Effective line management requires a combination of skills, including leadership, communication, coaching, and mentoring. Line Managers need to be able to inspire and motivate their team members to achieve their goals. They must also be able to communicate effectively, both up and down the organisational hierarchy, to ensure that everyone is on the same page. Furthermore, Line Managers must have a deep understanding of their team member's strengths and weaknesses to coach, mentor, and develop them. This Line Management Bundle Consists of the following Premium courses: Course 01: Line Management Course 02: Level 3- Project Management Course 03: People Management Skills Level 3 Course 04: Modern Manufacturing Course 05: Basic Product Management Course 06: Delivery Driver Training Course 07: UK Employment Law and Employee Rights Diploma Course 08: Leadership & Management Diploma Course 09: Motivation Skills Course 10: Performance Management Course 11: Equality and Diversity Course 12: Sexual Harassment Awareness Training Course 13: Risk Management Level 7 Course 14: Time Management Learning Outcomes: Develop the skills to effectively supervise and manage a team through Line Management Understand the importance of coaching and mentoring to maximize employee potential Gain knowledge of performance appraisal management and talent management Develop effective communication skills to lead and motivate teams Understand employment law and employee relations to create a positive working environment Develop coaching and mentoring skills to support team members Understand effective communication skills to establish and maintain relationships Identify and manage stress, the prioritising workload to ensure time management Benefits you'll get choosing Apex Learning for this Line Management: One payment but lifetime access to 11 CPD courses of this Line Management Bundle Certificates and student ID for the Line Management course are included in a one-time fee Full tutor support available from Monday to Friday with this Line Management Bundle Accessible, informative modules of Line Management bundles are designed by expert instructors Learn Line Management Training at your ease - anytime, from anywhere Study the Line Management course from your computer, tablet or mobile device CPD accredited Line Management Bundle course - improve the chance of gaining professional skills So enrol now in this Line Management Bundle to advance your career! The Line Management course covers a range of topics designed to develop and enhance Line Management skills. Participants will learn about the role of Line Managers, coaching and mentoring, supervising, motivating and counselling, talent management, effective communication skills, performance appraisal management, stress management, prioritising and time management, employee relations, handling conflict, and employment law. This course is designed to provide participants with the tools and knowledge needed to be effective Line Managers. Participants will learn how to lead, manage and motivate their team, develop effective communication skills, manage performance appraisals, and handle difficult situations. The course also covers employment law and employee relations, ensuring participants have a thorough understanding of their legal obligations as Line Managers. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Existing Line Managers who want to enhance their skills Aspiring Line Managers who want to develop the necessary skills to become an effective Line Manager Managers and team leaders who want to learn about Line Management Requirements Our Line Management course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Line Manager - £30,000 to £60,000 Team Leader - £25,000 to £40,000 Supervisor - £20,000 to £30,000 Manager - £35,000 to £70,000 HR Manager - £40,000 to £70,000 Certificates Certificate of completion Digital certificate - Included

Level 5 Diploma (Free QLS Endorsed Certificate) | 12-in-1 Bundle | Free Certificates | CPD Accredited | Lifetime Access

Course Overview: The 'Complete Communication Skills Master Class for Life' is a comprehensive and innovative course designed to transform your communication abilities and empower you with the tools to excel in any situation. Communication is the key to success in every aspect of life. Whether you want to improve your relationships, advance your career, or make a positive impact on the world, you need to master the art of communication. Statistics reveal that individuals with strong communication skills are more likely to secure leadership positions and earn higher salaries. According to a recent study, 85% of employers rank communication skills as one of the most crucial attributes when evaluating potential candidates. With this in mind, this course has been meticulously crafted to equip you with the necessary techniques to communicate effectively, persuasively, and with impact. Through a dynamic and engaging learning experience, this course will take you on a journey of self-discovery and skill development. Drawing inspiration from the latest research in psychology, communication theory, and interpersonal dynamics, each module provides necessary tools and strategies that can be applied immediately in your personal and professional life. Key Features of the Course: CPD Certificate: Upon successfully completing the course, you will receive a CPD certificate, validating your newly acquired communication skills. 24/7 Learning Assistance: Yes, it's available round-the-clock to provide guidance, support, and clarification whenever needed, ensuring an optimal learning experience. Who is This Course For? This course is suitable for individuals from all walks of life who are eager to enhance their communication skills. Whether you're a professional aiming to advance your career, a student preparing for job interviews, an entrepreneur looking to pitch ideas, or simply someone who wishes to become a more confident and effective communicator, this course is tailored to your needs. What You Will Learn: In this course, you will embark on a transformative journey through seven modules, each focusing on a specific aspect of communication skills: Module 01: Effective Communication - Discover the fundamentals of effective communication, including active listening, non-verbal cues, and adapting to different communication styles. Module 02: How to Talk to Anyone - Unlock the secrets of engaging conversations, learn techniques to build rapport, and develop your networking skills. Module 03: Power of Storytelling - Harness the persuasive power of storytelling to captivate your audience, convey complex ideas, and inspire action. Module 04: Becoming an Influencer - Master the art of influence and learn strategies to persuade and motivate others effectively. Module 05: Importance of Body Language - Understand the impact of body language in communication, learn to interpret non-verbal cues, and enhance your body language skills. Module 06: Communication Skills for Job Interviews - Gain confidence and ace your interviews by learning essential communication techniques specific to job interviews. Module 07: Public Speaking - Overcome stage fright, deliver impactful presentations, and become a confident public speaker. Why Enrol in This Course: By enrolling in this course, you will acquire essential communication skills with clarity, confidence, and charisma. This course has received top reviews from learners who have successfully transformed their communication abilities, leading to improved relationships, enhanced career prospects, and increased self-confidence. Additionally, this course has been recently updated to incorporate the latest trends and best practices in communication, ensuring you receive the most relevant and up-to-date content. Requirements: No prior experience or specific qualifications are optional to enrol in this course. Simply come with an open mind, a willingness to learn, and a desire to enhance your communication skills. Career Path: Upon completion of this course, you will be equipped with the communication skills necessary for various professions, including: Marketing Manager - Average UK Salary: £45,000 Human Resources Manager - Average UK Salary: £50,000 Sales Representative - Average UK Salary: £30,000 Project Manager - Average UK Salary: £55,000 Teacher/Trainer - Average UK Salary: £35,000 Public Relations Officer - Average UK Salary: £30,000 Customer Service Manager - Average UK Salary: £40,000 Certification: Upon successfully completing the 'Complete Communication Skills Master Class for Life' course, you will receive a CPD certificate, recognising your achievement and validating your newly acquired communication skills. Enrol today in this innovative course and unlock the power of effective communication to succeed in all areas of your life. Let your words become your greatest asset! Course Curriculum 1 sections • 7 lectures • 04:13:00 total length •Module 01: Effective Communication: 00:42:00 •Module 02: How to Talk to Anyone: 00:42:00 •Module 03: Power of Storytelling: 00:50:00 •Module 04: Becoming an Influencer: 00:31:00 •Module 05: Importance of Body Language: 00:27:00 •Module 06: Communication Skills for Job Interviews: 00:29:00 •Module 07: Public Speaking: 00:32:00

Persuading the Bear Learn How to Build Engaged Communities Through Horizontal Influencing It was 9 pm on a Friday and I was at work. My spouse called asking when I'd be home; my boss was all over me. I had been working on a proposal for 5 months and couldn't get team, vendor and client's buy in! I became insufferable (even Ron, my best friend, declined our traditional Wednesday beer date). I changed jobs frequently, feeling disengaged, until I became physically ill. After a third round of antibiotics, I decided to quit another position and start working for myself.My feeling of disengagement was not unique. According to the Gallup engagement study, nearly 70% of employees suffer from work place disengagement - a true epidemic!For over 20 years, my personal transformation journey as a consultant and later as a leadership agile coach taught me to look for patterns in organizations. I have recognized recurring behaviours that plague unsuccessful and disengaged organizations.The overarching problem is the traditional approach to organizational power/influence which I named vertical influencing. Unsuccessful organizations suffer from high employee disengagement since they adopt vertical influence patterns.On the other hand, I discovered that successful organizations adopt a fresh paradigm of horizontal influencing. Presently, these horizontal influencing structures manifest themselves in lean agile approaches.Horizontal influencing includes a set of skills fundamental to building Dyad and Triad relationships; creating a true win-win environment at the individual, team and organizational level. Experience how to create engaged communities together, through building Horizontal influencing.

Persuading the Bear Learn How to Build Engaged Communities Through Horizontal Influencing It was 9 pm on a Friday and I was at work. My spouse called asking when I'd be home; my boss was all over me. I had been working on a proposal for 5 months and couldn't get team, vendor and client's buy in! I became insufferable (even Ron, my best friend, declined our traditional Wednesday beer date). I changed jobs frequently, feeling disengaged, until I became physically ill. After a third round of antibiotics, I decided to quit another position and start working for myself.My feeling of disengagement was not unique. According to the Gallup engagement study, nearly 70% of employees suffer from work place disengagement - a true epidemic!For over 20 years, my personal transformation journey as a consultant and later as a leadership agile coach taught me to look for patterns in organizations. I have recognized recurring behaviours that plague unsuccessful and disengaged organizations.The overarching problem is the traditional approach to organizational power/influence which I named vertical influencing. Unsuccessful organizations suffer from high employee disengagement since they adopt vertical influence patterns.On the other hand, I discovered that successful organizations adopt a fresh paradigm of horizontal influencing. Presently, these horizontal influencing structures manifest themselves in lean agile approaches.Horizontal influencing includes a set of skills fundamental to building Dyad and Triad relationships; creating a true win-win environment at the individual, team and organizational level. Experience how to create engaged communities together, through building Horizontal influencing.