740 Quality Management courses delivered Online

Overview: Master Customer Service & CRM - delight your customers using great customer care and benefit from lifelong loyalty and referrals Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yours¦. But guess what - it's not! Customer Service & CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion. With Apex Learning online Customer Service & CRM course, you can learn the fundamental elements of Customer Service & CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service & CRM program to the highest level. The Customer Service & CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service & CRM. So go ahead and give your career in expert Customer Service & CRM a solid boost by accessing professional and helpful learning from Apex Learning today. This Customer Service & CRM Training Bundle Consists of the following Premium courses: Course 01: Sales and Marketing Skills Level 3 Course 02: Customer Relationship Management Course 03: Know Your Customer (KYC) Course 04: Leadership & Management Diploma Course 05: Risk Management Level 7 Course 06: Retail Management Level 5 Course 07: Effective Communication Skills Course 08: Performance Management Course 09: Quality Management Course 10: Time Management Enrol now in Customer Service & CRM To advance your career, and use the premium study materials from Apex Learning. Why Choose this Customer Service Bundle? FREE Customer Service & CRM CPD-accredited certificate Get a free student ID card with Customer Service & CRM training (£10 applicable for international delivery) Lifetime access to the Customer Service & CRM course materials The Customer Service & CRM program comes with 24/7 tutor support Get instant access to this Customer Service & CRM course Learn Customer Service & CRM training from anywhere in the world The Customer Service & CRM training is affordable and simple to understand The Customer Service & CRM training is entirely online Description: The Customer Service & CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service & CRM Expertise and essential knowledge, which will assist you in reaching your goal. Customer Service & CRM Bundle Certificates after completion: PDF Certificate: Free (Previously it was £9.99*11 = £109) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service & CRM. Our Customer Service & CRM course is suitable for students, of all academic backgrounds. Requirements Our Customer Service & CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Customer Service & CRM course, it can be studied in your own time at your own pace. Career path Having this Customer Service & CRM expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service Skills Complete Training) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

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Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Senior Project Manager - Construction Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Senior Project Manager - Construction Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Senior Project Manager - Construction Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Senior Project Manager - Construction Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Senior Project Manager - Construction? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Senior Project Manager - Construction there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Senior Project Manager - Construction course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Senior Project Manager - Construction does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Senior Project Manager - Construction was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Senior Project Manager - Construction is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Project Management Introduction to Project Management 00:24:00 Module 02: Project Life Cycle Project Life Cycle 00:31:00 Module 03: Effective Planning & Scheduling Effective Planning and Scheduling 00:48:00 Module 04: Managing Resources Managing Resources 00:20:00 Module 05: Procurement & Purchasing Management Procurement & Purchasing Management 00:23:00 Module 06: Introduction to Construction Management Introduction to Construction Management 00:16:00 Module 07: Site Management Site Management 00:16:00 Module 08: Construction Materials Management Construction Materials Management 00:19:00 Module 09: Vendor Analysis in Construction Management Vendor Analysis in Construction Management 00:24:00 Module 10: Supply Chain Management Supply Chain Management 00:21:00 Module 11: Communications, Information and Documentation of Construction Communications, Information and Documentation of Construction 00:21:00 Module 12: Elements and Factors influencing Cost Estimation Elements and Factors influencing Cost Estimation 00:16:00 Module 13: Cost Management Cost Management 00:19:00 Module 14: Cost Estimation in Construction Industry Cost Estimation in the Construction Industry 00:38:00 Module 15: Human Resource Management Human Resources Management 00:19:00 Module 16: Performance Management Performance Management 00:20:00 Module 17: Talent Management Talent Management 00:20:00 Module 18: Conflict Management Conflict Management 00:16:00 Module 19: Communication Skills Communication Skills 00:27:00 Module 20: Time Management Time Management 00:42:00 Module 21: Quality Management Quality Management 00:22:00 Module 22: Risk Management Risk Management 00:26:00 Module 23: Health and Safety at Work and the Laws Health and Safety Guidelines and Legislations 00:22:00 Module 24: General Site Issues General Site Issues 00:28:00

Follow your dreams by enrolling on the Purchasing and E-Procurement course today and develop the experience, skills and knowledge you need to enhance your professional development. Purchasing and E-Procurement will help you arm yourself with the qualities you need to work towards your dream job. Study the Purchasing and E-Procurement training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Purchasing and E-Procurement course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Purchasing and E-Procurement course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Purchasing and E-Procurement course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Purchasing and E-Procurement course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Purchasing and E-Procurement course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Purchasing and E-Procurement course. The Purchasing and E-Procurement course is designed by industry experts and is tailored to help you learn new skills with ease.  The Purchasing and E-Procurement is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Purchasing and E-Procurement when it suits you. Access the Purchasing and E-Procurement course modules from any internet-enabled device, including computers, tablets, and smartphones. The Purchasing and E-Procurement course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Purchasing and E-Procurement now and start learning instantly! What You Get Out Of Studying Purchasing and E-Procurement With Janets: Receive a digital Certificate upon successful completion of the Purchasing and E-Procurement course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Purchasing and E-Procurement training course is delivered through Janets' online learning platform. Access the Purchasing and E-Procurement content from any internet-enabled device whenever or wherever you want to. The Purchasing and E-Procurement course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Purchasing and E-Procurement course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Purchasing and E-Procurement course. After successfully passing the Purchasing and E-Procurement course exam, you will be able to apply for a CPD-accredited certificate as proof of your Purchasing and E-Procurement qualification. Certification All students who successfully complete the Purchasing and E-Procurement course can instantly download their digital certificate. You can also purchase a hard copy of the Purchasing and E-Procurement course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Purchasing and E-Procurement is ideal for those who already work in this sector or are an aspiring professional. This Purchasing and E-Procurement course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Purchasing and E-Procurement is open to all students and has no formal entry requirements. To study the Purchasing and E-Procurement course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Purchasing and E-Procurement is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Purchasing and E-Procurement and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Module 01: Supply Chain Basics Supply Chain Basics 00:17:00 Module 02: Role of Procurement in an Organisation Role of Procurement in an Organisation 00:17:00 Module 03: The Purchasing Cycle The Purchasing Cycle 00:13:00 Module 04: Purchasing Toolkits Purchasing Toolkits 00:28:00 Module 05: Managing Competitive Bids Managing Competitive Bids 00:21:00 Module 06: Quality Management Quality Management 00:29:00 Module 07: Supplier Relationship Management Supplier Relationship Management 00:18:00 Module 08: Analysing and Reducing Risk in the Supply Chain Analysing and Reducing Risk in the Supply Chain 00:14:00 Module 09: Improving Efficiency and Accuracy Improving Efficiency and Accuracy 00:10:00 Module 10: Category Management Category Management 00:29:00 Module 11: Inventory Management Inventory Management 00:24:00 Module 12: E-Procurement E-Procurement 00:18:00 Mock Exam Mock Exam- Purchasing & Procurement 00:20:00 Final Exam Final Exam- Purchasing & Procurement 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview Operations Supervisor Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Operations Supervisor Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Operations Supervisor Module 01: Introduction to Operations Management 00:22:00 Module 02: Project Management 00:21:00 Module 03: Business Development and Succession Planning 00:26:00 Module 04: Process Management 00:26:00 Module 05: Supply Chain Management in Retailing 00:12:00 Module 06: Planning & Forecasting Operations 00:23:00 Module 07: Procurement & Purchasing Management 00:23:00 Module 08: Manufacturing & Delivery Operations 00:19:00 Module 09: Quality Management 00:23:00 Module 10: Managing Risk and Recovery 00:28:00 Module 11: Performance Management 00:20:00 Module 12: Talent Management 00:20:00 Module 13: Communication Skills 00:27:00 Module 14: Negotiation Techniques 00:18:00 Module 15: Conflict Management 00:16:00 Module 16: Stress Management 00:18:00 Module 17: Time Management 00:42:00

Lean Six Sigma is a methodology used by project managers worldwide to streamline the business process. It works by breaking down the workflow into manageable stages, improving quality of service, reducing waste and optimising resources. In the Six Sigma and Lean Process, you will learn how to apply the Lean Six framework for your organisation, with step-by-step guidance. In this Lean Six Sigma training program, you will be introduced to improvement tools and techniques that are designed to help you plan and problem-solve more efficiently. Whether you are an aspiring Project Manager or want to take your expertise to the next level, our experienced instructor will walk you through key methodologies proven to drive business performance and enhance customer value in no time. Who is this Course for? This Six Sigma and Lean Process course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Course Curriculum Six Sigma and Lean Process - Updated Version Module 1: Understanding Lean 00:24:00 Module 2: The Lean Culture 00:20:00 Module 3: The Five Principles of Lean 00:11:00 Module 4: Value and Waste 00:20:00 Module 5: Value Stream Mapping (VSM) 00:20:00 Module 6: The Principles of Flow and Pull 00:15:00 Module 7: Overview of Six Sigma 00:12:00 Module 8: The Define Phase 00:19:00 Module 9: The Measure Phase 00:22:00 Module 10: The Analyse Phase 00:23:00 Module 11: The Improve Phase 00:22:00 Module 12: The Control Phase 00:15:00 Six Sigma and Lean Process - Old Version Lean Process Module One - Getting Started 00:30:00 Module Two - Understanding Lean 01:00:00 Module Three - Liker's Toyota Way 01:00:00 Module Four - The TPS House 01:00:00 Module Five - The Five Principles of Lean Business 01:00:00 Module Six - The First Improvement Concept (Value) 01:00:00 Module Seven - The Second Improvement Concept (Waste) 01:00:00 Module Eight - The Third Improvement Concept (Variation) 01:00:00 Module Nine - The Fourth Improvement Concept (Complexity) 01:00:00 Module Ten - The Fifth Improvement Concept (Continuous Improvement) 01:00:00 Module Eleven - The Improvement Toolkit 00:30:00 Module Twelve - Wrapping Up 01:30:00 Six Sigma Six Sigma Basics 00:15:00 Improvement Tools 00:30:00 Management Tools for Generating Ideas 00:15:00 Continuous Improvement 00:30:00 Customer Relationships 00:30:00 Mock Exam Mock Exam - Six Sigma and Lean Process 00:20:00 Final Exam Final Exam - Six Sigma and Lean Process 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

This course bundle is made up of three separate certification courses: 1. PRINCE2® Foundation; 2. PRINCE2® Practitioner; 3. IASSC Lean Six Sigma Black Belt. The PRINCE2® Foundation And Practitioner course includes the official certification exams. By passing the Foundation and Practitioner exams, you will be an officially certified PRINCE2® Practitioner. The IASSC Lean Six Sigma Black Belt course includes the official IASSC Six Sigma Black Belt exam. By passing this exam, you will be officially certified by the IASSC as a Six Sigma Black Belt. You have 14 months to complete all of the courses in this bundle and take the exams. Read below to find out more about the courses contained within this bundle.

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