In today's competitive business environment, organisations need to focus on quality management to ensure customer satisfaction, continuous improvement, and sustainable growth. The ISO 9001:2015 Fundamentals and Implementation Course is designed to provide a comprehensive understanding of the ISO 9001:2015 standard and its implementation process. This course covers eight modules, including an introduction to ISO 9001:2015, context of the organisation, leadership, planning, support, operation, performance evaluation, and improvement.
Learning Outcome:
Understand the principles and requirements of the ISO 9001:2015 standard
Develop a quality management system that meets the ISO 9001:2015 requirements
Conduct internal audits and management reviews to ensure compliance and continual improvement
Implement corrective actions and preventive actions to address non-conformities
Evaluate the effectiveness of the quality management system through monitoring and measuring performance
Enhance their knowledge and skills in quality management and its application in different industries.
The ISO 9001:2015 Fundamentals and Implementation Course is designed to provide a comprehensive understanding of the ISO 9001:2015 standard and its implementation process. The course consists of eight modules, each covering a specific aspect of the standard.
Module 01: Introduction to ISO 9001:2015 - This module provides an overview of the ISO 9001:2015 standard, its history, and its structure.
Module 02: Clause 4 - Context of the Organization - This module covers the requirements related to understanding the organisation and its context, identifying the interested parties, and defining the scope of the quality management system.
Module 03: Clause 5 - Leadership - This module focuses on the leadership requirements of the standard, including the role of top management, the quality policy, and the organisational culture.
Module 04: Clause 6 - Planning - This module covers the planning requirements of the standard, including risk management, quality objectives, and quality planning.
Module 05: Clause 7 - Support - This module focuses on the support requirements of the standard, including the resources, competence, communication, and documented information.
Module 06: Clause 8 - Operation - This module covers the operational requirements of the standard, including product/service realisation, control of external providers, and release of products and services.
Module 07: Clause 9 - Performance Evaluation - This module focuses on the requirements related to monitoring, measurement, analysis, and evaluation of the quality management system and its performance.
Module 08: Clause 10 - Improvement - This module covers the requirements related to nonconformities, corrective actions, preventive actions, and continual improvement.
Certification
Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.
CPD
10 CPD hours / points Accredited by CPD Quality Standards
Who is this course for?
Quality managers and supervisors
Quality auditors and consultants
Anyone responsible for developing or maintaining a quality management system
Professionals interested in enhancing their knowledge and skills in quality management.
Career path
Quality Manager - £30,000 - £60,000 per annum
Quality Auditor - £25,000 - £40,000 per annum
Quality Consultant - £30,000 - £60,000 per annum
Operations Manager - £30,000 - £60,000 per annum.