851 Quality Assurance (QA) courses in Edinburgh delivered Online

Overview Navigating the world of customer service over the phone can be challenging. The 'Telephone Customer Service Training' course is your guiding compass, expertly designed to tackle the multifaceted arena of phone-based interactions. Delve deep into the core values of stellar customer service, uncover the distinction of superior service, and master the nuances of phone etiquette. With a curriculum spanning from the basics of customer relationship management to the intricacies of managing tough callers, this course equips you with a holistic understanding to thrive in a telephone-centric customer service role. The essentiality of establishing rapport during telephonic conversations cannot be overstated. This course accentuates the importance of rapport building and teaches strategies to connect genuinely over a call, ensuring customers feel valued and understood. Explore the dynamics of both inbound and outbound calls, and gain expertise in active listening, a pivotal skill to understand customer needs and offer apt solutions. Further, with modules focusing on interoffice calls, voicemail management, and intra-organisation dealings, the curriculum covers the full spectrum of telephone interactions. Metrics and measurements are quintessential in refining and enhancing service standards. Dive into the intricacies of gauging your service's effectiveness and learn methods to consistently better your interaction quality. As the landscape of customer service evolves, those proficient in these nuances are poised for success. Learning Outcomes: Understand the fundamentals and importance of top-tier customer service over the phone. Differentiate between average and excellent customer service practices. Develop effective strategies for managing and improving customer relationships. Cultivate superior telephone etiquette and communication techniques. Employ strategies to establish genuine rapport during phone interactions. Tackle challenging calls with confidence and professionalism. Gain proficiency in evaluating and enhancing service quality through metrics. Why buy this Telephone Customer Service Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Customer Service Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Customer Service Training course is ideal for Individuals aiming to enter the customer service sector. Current customer service representatives seeking to refine their telephone interaction skills. Managers overseeing phone-based customer service teams. Organisations aiming to standardise their telephonic service protocols. Entrepreneurs wanting to foster excellent customer relationships over the phone. Prerequisites This Telephone Customer Service Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telephone Customer Service Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative: £18,000 - £25,000 annually. Telephone Support Specialist: £21,000 - £28,000 annually. Call Centre Supervisor: £25,000 - £32,000 annually. Customer Relationship Manager: £30,000 - £45,000 annually. Customer Service Trainer: £28,000 - £35,000 annually. Quality Assurance Analyst (Customer Service): £24,000 - £31,000 annually. Course Curriculum Module 1: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 2: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 3: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 4: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 5: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 6: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 7: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 8: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 9: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Assignment Assignment - Telephone Customer Service Training 00:00:00

Overview Lean six sigma one of the popular topic in the project management industry. One of the primary goals of any company is to achieve an efficient process. To attain this goal, Six Sigma Black Belt is the most effective methodology. This Six Sigma Black Belt course will assist you to grasp a solid understanding of the Six Sigma phases and prepare you for leadership roles. The job market is already saturated, and competition is fierce. But employers will always want to hire an employee who has skills to reduce cost and ensure quality. So having a Six Sigma certification will set you apart from the rest of the candidates for the next potential job or help you rank up positions in your current organisation. This Six Sigma Black Belt covers all the stages; Define, Measure, Analyse, Improve and Control (DMAIC). Throughout the course, you will learn how to manage DMAIC and maximise customer value while minimising waste. What are you waiting for? Sign up now for the Six Sigma Black Belt course and become the next change agent! Few of the many learning you will be taking from this Six Sigma Black Belt course are- Learn how to define a business problem from the customers perspective Apprehend how to set goals that will align with an organisation's vision Acquire knowledge about how to measure a problem in numbers or using data Grasp an understanding of how to dictate if a process is efficient or not Comprehend the concept of how to improve the process of implementation Gain knowledge on how to ensure the performance is going well with an organisation's goal Why buy this Six Sigma Black Belt - Advance Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Six Sigma Black Belt - Advance Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Six Sigma Black Belt - Advance Diploma course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Six Sigma Black Belt - Advance Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Six Sigma Black Belt - Advance Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Completing the Six Sigma Black Belt course will make way for different career opportunities such as- Senior Project Manager Quality Assurance Manager Six Sigma Process Consultant Senior Business Process Analyst Process Improvement Manager For these career opportunities, the average salary generally varies from £35,000 to £75,000 a year. Course Curriculum Section 01: Introduction Course Overview 00:08:00 Introduction 00:15:00 Introduction Part 2 00:17:00 Section 02: Define Define 00:25:00 Define Part 2 00:20:00 Section 03: Measure Measure 00:13:00 Measure Part 2 00:28:00 Measure Part 3 00:24:00 Measure Part 4 00:17:00 Measure Part 5 00:17:00 Measure Part 6 00:26:00 Measure Part 7 00:24:00 Measure Part 8 00:10:00 Section 04: Analyze Analyze 00:14:00 Analyze Part 2 00:17:00 Analyze Part 3 00:28:00 Analyze Part 4 00:18:00 Analyze Part 5 00:35:00 Analyze Part 6 00:27:00 Analyze Part 7 00:38:00 Analyze Part 8 00:42:00 Analyze Part 9 00:33:00 Analyze Part 10 00:15:00 Analyze Part 11 00:15:00 Analyze Part 12 00:16:00 Section 05: Improve Improve 00:23:00 Improve Part 2 00:12:00 Improve Part 3 00:10:00 Improve Part 4 00:23:00 Improve Part 5 00:15:00 Control 00:17:00 Control Part 2 00:08:00 Section 06: Case Study Case Study 00:10:00 Section 07: Conclusion Conclusion 00:04:00 Resources Resources - Six Sigma Black Belt - Advance Diploma 00:00:00 Assignment Assignment - Six Sigma Black Belt - Advance Diploma 00:00:00

Venture into the realm of IT service excellence with the ITIL Practitioner course, where the chronicles of Information Technology Infrastructure Library (ITIL) come to life. This immersive educational experience is tailored to enlighten enthusiasts on the intricate tapestry of IT Service Management (ITSM) and the Continuous Service Improvement (CSI) model that stands at the heart of ITIL practices. From the foundational bricks of principles and themes, the course ascends to the strategic nuances of Organizational Change Management (OCM), ensuring participants grasp the transformative nature of IT services. The curriculum delves into the mechanisms that fortify communication as a catalyst for service enhancement. Learners are equipped with the proficiency to employ metrics and measurement as a compass for ITSM efficacy. As the narrative progresses, the course unravels the synthesis of CSI within the broader ITIL framework, beckoning participants to not just witness but also weave the future of IT services and their governance. Learning Outcomes Understand the core principles of ITIL and ITSM, including the CSI model. Develop insights into effective Organizational Change Management. Learn to foster impactful communication strategies within IT service management. Acquire the ability to measure and utilize metrics for IT service enhancement. Integrate CSI strategies effectively within ITIL and organizational practices. Why choose this ITIL Practitioner course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this ITIL Practitioner course for? IT professionals seeking to expand their ITIL knowledge. Managers overseeing IT service management teams. Change agents responsible for implementing IT service improvements. Individuals aspiring to integrate ITIL practices within their organizations. Analysts focused on service management metrics and performance. Career path ITIL Practitioner: £35,000 - £60,000 IT Service Manager: £40,000 - £70,000 Change Manager: £45,000 - £65,000 ITIL Consultant: £50,000 - £75,000 Quality Assurance Manager: £40,000 - £60,000 Performance Analyst: £30,000 - £50,000 Prerequisites This ITIL Practitioner does not require you to have any prior qualifications or experience. You can just enrol and start learning.This ITIL Practitioner was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction to ITIL Practitioner Course Introduction 00:14:00 ITSM & Continual Improvement Learning Objectives 00:06:00 Selecting a Management System 00:11:00 Systems Thinking 00:13:00 The 4Ps 00:13:00 Communication & Management Systems 00:14:00 Organizational Capabilities 00:10:00 Adopt, Adapt & Realize 00:15:00 Outside-in vs Inside-out Thinking 00:11:00 Defining a Service 00:05:00 Metrics & Measurement 00:06:00 Improvement, the Practitioner & CSI 00:10:00 Driving IT Service Management Summary 00:15:00 Checkpoint 00:16:00 Principles & Themes Learning Objectives 00:04:00 Principles 00:24:00 Themes 00:09:00 Principles & Themes in Practice 00:08:00 Principles & Themes Summary 00:03:00 Checkpoint 00:07:00 Organizational Change Management (OCM) Learning Objectives 00:02:00 Role & Impact of OCM on Improvement 00:07:00 OCM Activities 00:16:00 OCM & Systems Thinking 00:06:00 OCM Summary 00:06:00 Checkpoint 00:10:00 Effective Communication to enable CSI Learning Objectives 00:01:00 Value, Importance & Benefit of Good Communication 00:05:00 Principles of Communication 00:11:00 Role of Influence 00:07:00 Communication Summary 00:05:00 Checkpoint 00:09:00 Use Metrics & Measurement Learning Objectives 00:02:00 CSFs, KPIs & Improvement 00:18:00 Analyze CSFs & KPIs in Context 00:09:00 Assessments 00:04:00 Use Metrics & Measurement Summary 00:05:00 Design a Report 00:07:00 Checkpoint 00:07:00 CSI Approach Learning Objectives 00:02:00 It Depends 00:09:00 Approach Deconstructed 00:25:00 Goal Question Metric (GQM) Approach Introduction 00:08:00 CSI Approach Summary 00:05:00 Checkpoint 00:06:00 Integrating CSI with ITIL & Beyond Learning Objectives 00:01:00 CSI Approach for the ITIL Practitioner 00:07:00 CSI Approach in ITIL 00:25:00 CSI Approach, PRINCE2 & RESILIA 00:06:00 Integrating CSI with ITIL & Beyond Summary 00:03:00 Checkpoint 00:06:00 Workbooks Workbooks - ITIL Practitioner - Video Training Course 00:00:00 Assignment Assignment - ITIL Practitioner 00:00:00

Embark on a transformative journey into the realm of creative thinking with our course, 'Creative Thinking: Techniques and Tools for Problem Solving.' In a world where innovation is paramount, the ability to think creatively is not just a skill; it's a necessity. What is creative thinking, you may ask? It's the lifeblood of progress, the engine that drives ingenious solutions to complex problems. Through this course, we invite you to explore the depths of your imagination, unlocking the power of thinking creatively to tackle challenges with finesse and ingenuity. Within the structured framework of our curriculum, you'll delve into a treasure trove of tools and methodologies designed to ignite your creativity and hone your problem-solving skills. From fundamental techniques like brainstorming and cause & effect diagrams to advanced methods such as Six Sigma and the Shainin Methodology, each module is crafted to expand your repertoire of creative thinking strategies. By immersing yourself in practical exercises and real-world case studies, you'll learn what creative thinking is and how to wield it effectively in diverse situations, empowering you to become a formidable problem solver in any context. By the end of this course, you'll emerge equipped with the knowledge, techniques, and confidence to approach challenges from multiple angles, armed with a toolkit brimming with creative solutions. Whether you're a seasoned professional seeking to enhance your problem-solving prowess or a budding enthusiast eager to unlock the secrets of creative thinking, this course promises to be a transformative journey towards unleashing your full creative potential. Learning Outcomes: Master fundamental creative thinking tools like brainstorming and cause & effect diagrams. Apply advanced problem-solving methodologies such as Six Sigma and the Shainin Methodology. Develop the ability to approach challenges with innovative solutions through practical exercises and case studies. Cultivate a mindset conducive to thinking creatively and adaptively in diverse situations. Gain confidence in your problem-solving abilities, ready to tackle complex issues with finesse and ingenuity. Why buy this Creative Thinking Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Creative Thinking: Techniques and Tools for Problem Solving there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Creative Thinking course for? Professionals seeking to enhance their problem-solving skills. Students aspiring to develop a creative mindset for tackling challenges. Entrepreneurs looking to innovate and drive progress in their ventures. Project managers aiming to lead teams through complex problem-solving processes. Individuals interested in unlocking their creative potential for personal or professional growth. Prerequisites This Creative Thinking: Techniques and Tools for Problem Solving does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Creative Thinking: Techniques and Tools for Problem Solving was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Quality Assurance Manager: £35,000 - £50,000 Per Annum Process Improvement Specialist: £30,000 - £45,000 Per Annum Innovation Consultant: £40,000 - £60,000 Per Annum Project Manager: £35,000 - £55,000 Per Annum Entrepreneur: Income varies widely based on venture success Operations Analyst: £25,000 - £40,000 Per Annum Course Curriculum Introduction About the instructor 00:01:00 Summary of the course 00:01:00 The 7 basic quality tools Tool 1 : The Checksheet Checksheet-1 00:01:00 CCIN practice final v2 00:06:00 Tool 2 : The Brainstorming The brainstroming 00:01:00 Brainstorming ip 00:06:00 Tool 3 : The Cause & Effect diagram The cause and effect diagram 00:01:00 CE in practice 00:08:00 Tool 4:The Histogram Tool The Histogram-1 00:01:00 The histogram in practice 00:10:00 Tool 5:The Pareto diagram Pareto diagram 00:01:00 Pareto in practice final 00:09:00 Tool 6-A:The Control chart Control Chart-1 00:01:00 Control chart in practice part 1 00:11:00 Control chart in practice part 2 00:10:00 Tool 6-B:The Scatter plot Scatter Plot-1 00:01:00 Scatterplot In practice 00:07:00 Tool 7 : Flowchart /Process Mapping Flowchart in practice 00:10:00 Flowchart-1 00:01:00 The Problem Solving Process Psp Overview 00:01:00 The PSP 00:04:00 The PSP in detail 00:08:00 Method 1: The A3 The A3 00:01:00 A3 sheet 00:04:00 The A3 in practice 00:15:00 Method 2:The 8D The 8D 00:01:00 The 8D in practice 00:12:00 The 8D sheet final 00:04:00 Method 3-A:The PDCA The PDCA 00:01:00 Method 3-B:The 5 why 5 whys 00:06:00 Method 4: Six Sigma Six Sigma 00:01:00 More about six sigma 00:05:00 Method 5: The Shainin Methodology Shainin system 00:06:00 Shainin Method 00:01:00 Problem Solving methods Overview of the section 00:01:00 The Preventive Tools 00:01:00 Tool 1:The FMEA FMEA 00:09:00 The FMEA in practice 00:12:00 The FMEA process 00:14:00 Tool 2:The Control Plan Control plan in practice 00:07:00 The Control Plan 00:01:00 Conclusion Final Conclusion 00:01:00 QMS 00:04:00 Resources Resources - Creative Thinking: Techniques and Tools for Problem Solving 00:00:00 Assignment Assignment -Creative Thinking: Techniques and Tools for Problem Solving 00:00:00

Unlock the power of programming with our Basic C# Coding course, designed for beginners eager to embark on a coding journey. Dive into the world of C#, a versatile programming language that forms the backbone of numerous software applications. From understanding the foundations of C# and the .NET Framework to mastering key concepts like operators, statements, and control flow, this course offers a comprehensive introduction to C# coding. Get hands-on experience with arrays, lists, file structures, and dates, and learn essential debugging techniques to ensure your code runs smoothly. Whether you're looking to kickstart a career in software development or want to enhance your problem-solving skills, this course is the ideal starting point to unravel the art of programming. Learning Outcomes Gain a solid understanding of C# and the .NET Framework. Master C# basics, including operators, statements, and control flow. Explore the use of arrays, lists, and working with file structures. Learn to manipulate dates and effectively debug applications. Be prepared to take your coding skills to the next level with a strong foundation in C#. Why choose this Basic C# Coding course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Basic C# Coding course for? Aspiring programmers and software development enthusiasts. Students and beginners seeking an introduction to C# coding. Professionals looking to enhance their problem-solving and logical thinking skills. Individuals considering a career in software development. Anyone curious about the world of programming and its endless possibilities. Career path Junior Software Developer: £20,000 - £35,000 Software Engineer: £30,000 - £60,000 Web Developer: £25,000 - £45,000 Application Developer: £25,000 - £50,000 Database Administrator: £25,000 - £45,000 Quality Assurance Analyst: £20,000 - £40,000 Prerequisites This Basic C# Coding does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Basic C# Coding was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Introduction Course Introduction 00:02:00 Course Curriculum 00:07:00 How to get Pre-requisites 00:03:00 Getting Started on Windows or Linux 00:01:00 How to ask Great Questions 00:02:00 FAQ's 00:01:00 Section 02: Introduction to C# and .NET Framework Introduction to C# 00:07:00 C# vs .NET 00:04:00 What is CLR? 00:05:00 Architecture of .NET Application 00:09:00 Getting Visual Studio 00:07:00 First C# Hello World Application 00:16:00 Assessment Test 00:01:00 Solution for Assessment Test 00:01:00 05 Interview Questions and Answers 00:04:00 Section 03: C# Basic Introduction 00:03:00 Variables 00:24:00 C# Identifiers 00:08:00 Data Types 00:08:00 Type Casting 00:14:00 User Inputs 00:10:00 Comments 00:03:00 Assessment Test 00:01:00 Solution for Assessment Test 00:02:00 03 Interview Questions and Answers 00:02:00 Summary 00:02:00 Section 04: C# Operators Introduction 00:02:00 Arithmetic Operators 00:09:00 Assignment Operators 00:03:00 Comparison Operators 00:03:00 Logical Operators 00:03:00 Strings 00:10:00 String Properties 00:08:00 Booleans 00:06:00 Assessment Test 00:01:00 Solution for Assessment Test 00:01:00 03 Interview Questions and Answers 00:04:00 Summary 00:02:00 Section 05: C# Statements Introduction 00:02:00 If Conditions and Statements 00:12:00 Switch-Case Statements 00:09:00 Assessment Test 00:01:00 Solution for Assessment Test 00:02:00 03 Interview Questions and Answers 00:04:00 Summary 00:02:00 Section 06: C# Control Flow Statements Introduction 00:02:00 While Loop Statement 00:07:00 Do-While Statement 00:03:00 For Loop Statement 00:07:00 Foreach Statement 00:06:00 Break and Continue 00:03:00 Assessment Test 00:01:00 Solution for Assessment Test 00:01:00 03 Interview Questions and Answers 00:02:00 Summary 00:01:00 Section 07: C# Arrays and Lists Introduction 00:01:00 Arrays 00:13:00 Loop Through Arrays 00:10:00 Lists 00:07:00 Assessment Test 00:01:00 Solution for Assessment Test 00:02:00 03 Interview Questions and Answers 00:02:00 Summary 00:02:00 Section 08: Working with File Structure Introduction 00:01:00 System.IO Namespace 00:03:00 File and File Info 00:11:00 Directory and Directory Info 00:08:00 Getting File Path Information 00:05:00 Assessment Test 00:01:00 Solution for Assessment Test 00:01:00 03 Interview Questions and Answers 00:03:00 Summary 00:03:00 Section 09: Working with Dates Introduction 00:02:00 Datetime 00:10:00 TimeSpan 00:06:00 Assessment Test 00:01:00 Solution for Assessment Test 00:01:00 Summary 00:02:00 Section 10: Debugging Applications Introduction 00:02:00 Debugging Tools in Visual Studio 00:13:00 Call Stack Window 00:04:00 Locals and Autos Windows 00:04:00 Summary 00:02:00 Section 11: What's Next? Bonus Lecture for What Next? 00:02:00 Assignment Assignment - Basic C# Coding 00:00:00

Welcome to 'Python Programming for Non Programmers Level 5,' a course specially designed for those new to the world of coding. This program starts with a comprehensive introduction to Python, a versatile programming language favored in numerous fields. Progressing to the second unit, participants will familiarize themselves with the initial steps of Python programming, setting a strong foundation for future learning. The course then advances to conditional branching in Python, an essential skill for logical problem-solving in coding. A highlight of this course is the practical project: building the game 'Rock Paper Scissors'. This engaging task not only consolidates learning but also adds a fun element to the process. The curriculum further includes critical topics like string operations, date and time functionalities, and the nuances of file handling in Python. Learners will navigate through the complexities of Python data structures-tuples, lists, and dictionaries-and learn to craft user functions, enhancing their coding capabilities. The course also covers email automation, ingenious import tactics, interfacing with operating systems, and handling exceptions with finesse. Furthermore, learners will get hands-on experience with package installation, scheduling tasks in Python, and managing databases using SQLite. The course wraps up with insights on running Python programs via command prompt and Jupyter Notebook, ensuring learners are well-equipped for real-world applications. Learning Outcomes Acquire foundational knowledge and setup skills in Python programming. Master conditional branching for effective problem-solving in code. Complete a practical coding project to solidify Python skills. Learn essential Python operations, including string handling and file management. Explore and apply advanced Python concepts for real-world applications. Why choose this Python Programming for Non Programmers Level 5 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Python Programming for Non Programmers Level 5 course for? Beginners eager to learn Python from scratch. Non-technical professionals desiring to add coding skills to their portfolio. Educators keen to integrate Python into their teaching methodologies. Businesspersons interested in understanding coding fundamentals for tech-based solutions. Enthusiasts exploring programming as a new hobby or career path. Career path Entry-Level Python Programmer: £25,000 - £40,000 Python-Enabled Data Analyst: £28,000 - £45,000 Python Automation Engineer: £30,000 - £50,000 Technical Support Analyst with Python Skills: £22,000 - £35,000 Python Web Developer: £26,000 - £42,000 Quality Assurance Analyst with Python Expertise: £24,000 - £38,000 Prerequisites This Python Programming for Non Programmers Level 5 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Python Programming for Non Programmers Level 5 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Unit 01: Introduction to Python Programming Section 01: Course Introduction 00:02:00 Unit 02: Getting Started with Python Section 01: Software Installation 00:02:00 Section 02: Hello World Program 00:06:00 Section 03: Input and Output 00:07:00 Section 04: Calculating Average of 5 Numbers 00:03:00 Unit 03: Conditional Branching with Python Section 01: If Loop In Python 00:06:00 Section 02: Program Using If Else part 1 00:03:00 Section 03: Program Using If Else part 2 00:08:00 Section 04: Program for Calculator 00:02:00 Section 05: Program Using For Loop 00:08:00 Section 06: For Table 00:05:00 Section 07: For loop and Mathematical Operator in Python 00:04:00 Section 08: Factorial of Number Using Python 00:06:00 Section 09: Program Using While 00:05:00 Section 10: While Loop Example 00:07:00 Section 11: Tasks for Practice 00:02:00 Unit 04: Importing external/internal library in python Section 01: Importing Library in Python 00:07:00 Unit 05: Project Rock Paper and Scissors Section 01: Rock Paper and Scissor Game 00:06:00 Unit 06: Strings Operation in Python Section 01: Program Using String part 1 00:05:00 Section 02: Program using String 2 00:06:00 Section 03: Program Using String 3 00:06:00 Section 04: Program Using String part 4 00:03:00 Unit 07: Date and time in Python Section 01: Use of Date and Time part 1 00:05:00 Section 02: Use of Date and Time part 2 00:05:00 Unit 08: File Handling, read and write using Python Section 01: File Handling Part 1 00:08:00 Section 02: File Handling Part 2 00:07:00 Unit 09: Data Storage Structures, Tuple, List and Dictionary Section 01: Tuple in Python Part 1 00:10:00 Section 02: Tuple in Python Part 2 00:07:00 Section 03: Using Lists part 1 00:07:00 Section 04: Using List part 2 00:12:00 Section 05: Using Lists part 3 00:06:00 Section 06: Using Lists part 4 00:08:00 Section 07: Using Lists part 5 00:02:00 Section 08: Use of Dictionary Part 1 00:04:00 Section 09: Use of Dictionary Part 2 00:05:00 Section 10: Use of Dictionary Part 3 00:08:00 Section 11: Use of Dictionary Part 4 00:07:00 Unit 10: Writing user functions in Python Section 01: Function in Python Part 1 00:06:00 Section 02: Function in Python Part 2 00:05:00 Section 03: Function in Python Part 3 00:04:00 Section 04: Function in Python Part 4 00:07:00 Section 05: Function in Python Part 5 00:08:00 Unit 11: Sending mail Section 01: Send Email 00:09:00 Unit 12: Import Tricks in Python Section 01: Import Study part 1 00:07:00 Section 02: Import Study part 2 00:03:00 Unit 13: Import Operating System and Platform Section 01: Importing OS 00:06:00 Section 02: Import Platform 00:05:00 Unit 14: Exceptions handling in python Section 01: Exception in Python part 1 00:11:00 Section 02: Exception in Python part 2 00:07:00 Section 03: Exception in Python part 3 00:05:00 Unit 15: Installing Packages and Scheduling In Python Section 01: Installing Packages using built in package manager 00:08:00 Section 02: Scheduler in Python 00:05:00 Unit 16: Data Base In Python using sqlite Section 01: Data Base 1 00:08:00 Section 02: Data Base 2 00:09:00 Section 03: Data Base 3 00:08:00 Section 04: Data base 4 00:07:00 Section 05: Data Base 5 00:06:00 Unit 17: Running Program from Command Prompt and jupyter Notebook Section 01: IDE_1 00:05:00 Section 02: IDE_2 00:07:00 Unit 18: Conclusion Section 01: Conclusion 00:02:00 Resources Resources - Diploma in Python Programming 00:00:00 Assignment Assignment - Diploma in Python Programming 00:00:00 Recommended Materials Workbook - Diploma in Python Programming 00:00:00

Overview Construction management is vast, and the global construction market is forecasted to grow by 85% to $15.5 TRILLION worldwide by 2030. The Diploma in Construction Management becomes an essential learning tool for those aspiring to spearhead this growth. This comprehensive course covers all the critical facts of construction management, equipping students with the essential knowledge and in-demand skills to oversee complex Construction projects seamlessly. This Construction diploma covers everything from the project life cycle to the legal aspects of contracting, giving you a complete understanding of construction management. Key Features of the Course: FREE Construction Management CPD-accredited certificate Get a free student ID card with Construction Management training (£10 applicable for international delivery) Lifetime access to the Construction Management course materials The Construction Management program comes with 24/7 tutor support Get instant access to this Construction Management course Learn Construction Management training from anywhere in the world The Construction Management training is affordable and simple to understand The Construction Management training is an entirely online Description This course provides essential knowledge and skills for managing construction projects effectively. Learn about project planning, budgeting, team coordination, and legal requirements to confidently oversee construction projects from start to finish. Course Curriculum: 1 sections • 18 lectures • 06:43:00 hours total •Module 01: Introduction to Construction Management •Module 02: Project Life Cycle and Success •Module 03: Cost Management •Module 04: Preliminary Site Investigation and Site Organization •Module 05: Site Management •Module 06: Planning and Management of Equipment •Module 07: Construction Materials Management •Module 08: Vendor Analysis in Construction Management •Module 09: Construction Procurement •Module 10: Stock Control •Module 11: Supply Chain Management •Module 12: The Main Participators •Module 13: Quality Assurance and Customer Care •Module 14: Legal Aspects of Contracting •Module 15: Human Resources Management •Module 16: Risk and Value Management •Module 17: Communications, Information and Documentation of Construction •Module 18: Health and Safety in Construction Management Career path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as: Construction Manager Site Manager Project Manager Quantity Surveyor Estimator Site Engineer Building Surveyor Health and Safety Manager Sustainability Manager General Foreman

In today's competitive landscape, the imperative to enhance organisational performance has never been greater. At the heart of this quest lies the mastery of Quality Management Systems (QMS) and strategic training, essential for any entity aiming to outshine its competitors. Our 'Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7' course is meticulously crafted to arm participants with the knowledge and tools necessary to implement and manage an effective QMS. It intertwines the principles of Total Quality Management (TQM) with the nuances of managing a quality service, ensuring a holistic understanding that transcends traditional management practices. Through a deep dive into critical definitions, the course unfolds the fabric of quality management, elucidating the roles and responsibilities within a QMS. It adeptly covers the major changes in the field, incorporating the latest trends in financial data quality management and the strategic aspects of quality management systems. This course is not just about theory; it's an invitation to explore the practicalities of setting and achieving quality objectives, evaluating performance, and utilising helpful tools to ensure continuous improvement. Embarking on this journey, learners will uncover the qualities of a good manager and the strategic training necessary for excellence. The curriculum is designed to foster an environment where managing a quality service becomes second nature, preparing participants for a myriad of quality manager jobs. With a focus on the process approach and the context of the organisation, this course is a beacon for those seeking to elevate their career to new heights in quality management. Learning Outcomes: Understand the foundation and application of quality management systems and TQM principles within an organisation. Gain insights into effective strategies for managing a quality service and enhancing financial data quality management. Learn the essential qualities of a good manager and the role of strategic training in achieving organisational excellence. Master the process approach to QMS and how to set, achieve, and evaluate quality objectives effectively. Acquire the knowledge to navigate major changes in quality management and utilise helpful tools for continuous improvement. Why buy this Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 for? Individuals aspiring to pursue a career in quality management. Current managers seeking to enhance their strategic training and management skills. Professionals responsible for implementing and maintaining QMS in their organizatiorganisationsnterested in understanding the intricacies of ISO 9001 and its application. Learners aiming to acquire a comprehensive understanding of performance evaluation within QMS. Prerequisites This Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Quality Manager: £35,000 - £60,000 Per Annum QMS Specialist: £30,000 - £50,000 Per Annum Process Improvement Manager: £40,000 - £65,000 Per Annum Quality Assurance Director: £50,000 - £80,000 Per Annum Quality Systems Auditor: £25,000 - £45,000 Per Annum Strategic Quality Planner: £45,000 - £70,000 Per Annum Certification After studying the course materials of the Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £135 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Course Structure Course Structure 00:07:00 Critical Definitions What is Quality 00:02:00 What is ISO 00:08:00 What is a System - Management System 00:02:00 What is Policy - Quality Policy 00:06:00 What is Vision, Mission & Strategy 00:03:00 QA Vs QC 00:06:00 Effectiveness Vs Efficiency 00:06:00 Verification Vs Validation 00:11:00 Conformity Vs Nonconformity Vs Defect 00:04:00 Correction Vs Corrective Action Vs Preventive Action 00:08:00 Risk & Preventive Action 00:06:00 What is Competence 00:03:00 What is the Context of the Organization 00:05:00 Who are the Interested parties 00:03:00 What are the Needs & expectations 00:05:00 Management System Requirements 00:01:00 Who is a customer 00:02:00 What is Customer Satisfaction 00:06:00 Product Vs Service Vs Process 00:05:00 Document Vs Record 00:06:00 What is Customer Complaint 00:02:00 Measuring Vs Monitoring Vs Performance 00:02:00 Who is Responsible Who is Responsible 00:12:00 Responsibility Vs Accountability 00:02:00 Quality Management Principles Quality Management Principles 00:17:00 Major Changes ISO 9001:2015 Core Concepts 00:08:00 Major terminology Differences 00:04:00 Documented Information 00:07:00 Major changes - Organizational Knowledge 00:05:00 Major changes - Risk Based Thinking 00:06:00 Process Approach Process Approach Concept-1 00:04:00 What is PDCA 00:05:00 Process Approach Concept-2 00:03:00 Process Approach in ISO 9001:2015 00:04:00 Key Benefits 00:07:00 PDCA in ISO 9001 2015 00:10:00 Context of the Organization Understanding the Organization and its Context 00:08:00 Internal & External issues 00:03:00 SWOT Analysis 00:06:00 Interested Parties & their Needs & Expectations 00:03:00 KANO Model 00:10:00 Understanding the context - Summary 00:08:00 Choosing your Strategic Objective 00:05:00 Strategic Map Examples-1 00:03:00 Strategic Planning Process 00:06:00 What is a Vision 00:06:00 How to Create a Vision Statement 00:08:00 What is a Mission 00:06:00 SMART GOAL 00:06:00 SMART Goal Example 00:04:00 Strategic Map Examples-2 00:10:00 Context Chapter Summary 00:07:00 Quality Objectives Quality Objectives & Planning 00:05:00 ISO & SMART 00:02:00 Objectives Origin 00:06:00 Objectives Examples 00:07:00 Goal Vs Objective-1 00:07:00 Goal Vs Objective Example 00:02:00 Goal Vs Objective-2 00:10:00 Performance Evaluation Performance Evaluation in ISO 9001:2015 00:10:00 Customer Satisfaction 00:06:00 Analysis & Evaluation 00:12:00 Key Performance Indicators 00:08:00 Dashboard Examples 00:07:00 Management Review Meetings 00:11:00 Improvement 00:16:00 Nonconformity & Corrective Action 00:06:00 Nonconformity & Corrective Action Example 00:06:00 Nonconformity & Corrective Action Origin 00:06:00 Continual Improvement 00:01:00 Analysis Mindset 00:09:00 Quantitative Vs Qualitative 00:16:00 Now What Now What? 00:11:00 Course Summary 00:10:00 Helpful Tools SIPOC 00:06:00 Flowcharts 00:04:00 Control Charts 00:04:00 Cause and Effect Diagram 00:06:00 Pareto Chart 00:07:00 5 WHYs 00:03:00 Other Tools 00:08:00 Finally! 00:01:00 See you soon Bonus Lecture 00:02:00 Assignment Assignment - Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 04:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Elevate your expertise with our comprehensive Good Manufacturing Practice (GMP) Training Course. Master the essentials of GMP across cosmetics, food, and pharmaceutical industries. Dive into cutting-edge topics like IT applications, contamination control, and maintenance strategies. Join us to foster a culture of quality, compliance, and excellence in manufacturing. Transform your career with industry-relevant knowledge and practical insights. Enroll now for a future where your skills drive the standards of safety and quality.

Are you looking for a rewarding and challenging career in document control? The document control sector is growing rapidly, with employment in the sector projected to increase by 15% in next couple of years. This growth is being driven by an increasing demand for document control services in a variety of industries, including construction, engineering, and manufacturing. The Document Control course is for those who want to be successful. In the Document Control course, you will learn the essential knowledge needed to become well versed in Document Control. Our course starts with the basics of Document Control and gradually progresses towards advanced topics. Therefore, each lesson of this Document Control course is intuitive and easy to understand. Learning Outcome of this Document Control Course Understand the fundamentals of Document Control principles. Discover the life cycles, tactics, and equipment. Investigate the quality assurance process and record the quality control processes. Learn about archiving paper documents and electronic document management solutions. Discover document management for a more efficient working environment. Why would you choose the Document Control: Lifetime access to Document Control course materials Full tutor support is available from Monday to Friday with the Document Control course Learn Document Control skills at your own pace from the comfort of your home Gain a complete understanding of Document Control Curriculum Breakdown of the Course Document Control Module 01: Introduction to Document Control Module 02: Principles of Document Control and Elements of Document Control Environment Module 03: Document Control Lifecycle Module 04: Document Control Strategies and Instruments Module 05: Document Management Module 06: Quality Assurance and Controlling Quality of Documents Module 07: Project Document Control Module 08: Electronic Document Management Systems and Soft Copy Documentation Admin, Secretarial & PA Training Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 03: Mail Services and Shipping Module 04: Travel Arrangements Module 05: Organising Meeting and Conferences Module 06: Time Management Module 07: Record Keeping and Filing Systems Module 08: Business Writing Skills Module 09: Communication Skills Module 10: Customer Service Module 11: Microsoft Office Skills CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Document Control course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Document Control (Admin, Secretarial & PA). Requirements To enrol in this Document Control course, all you need is a basic understanding of the English Language and an internet connection. Career path The Document Control course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Document Control. Document Controller Document Control Administrator Control Specialist Compliance Analyst Quality Assurance Officer Admin, Secretarial & PA Personal Assistant Secretary Chairperson Certificates 2 CPD Accredited PDF Certificate Digital certificate - Included Get 2 CPD accredited PDF certificate for Free. Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 Delivery Charge Inside UK: Free Outside UK: £9.99 each