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863 Public Speaking courses

Improv in 6 Acts

By Paul Jackson Associates

Over six weekly sessions, you'll learn improv comedy via engaging activities, stories, short scenes and discussion. Discover the fun of letting go of perfectionism, creating spontaneously and playfully building confidence.

Improv in 6 Acts
Delivered In-PersonFlexible Dates
£180

English (Spelling, Punctuation, Grammar & Pronunciation) Diploma

4.5(3)

By Studyhub UK

Take your English skills to the next level and achieve top grades in your English exams, with the English (Spelling, Punctuation, Grammar & Pronunciation) Diploma. This course is the fastest, most effective way to learn English online, taking you through the key areas of English, fundamental rules and best practices. You will gain confidence in writing essays, structuring sentences, and much more, fully familiarising with English writing guidelines. The English (Spelling, Punctuation, Grammar & Pronunciation) Diploma has been designed by experts in the industry to provide learners with the most comprehensive learning experience. Earn a recognised qualification and guarantee your professional development. Learning Outcomes Achieve proficiency in the correct stress placement for clear and impactful English speech. Distinguish and use various vowel sounds appropriately to improve pronunciation. Comprehend and apply the subtle uses of schwa in everyday communication. Master the pronunciation of the letter 'R' in different linguistic contexts. Accurately produce the two 'TH' sounds, enhancing overall spoken English clarity. Why choose this English (Spelling, Punctuation, Grammar & Pronunciation) Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the English (Spelling, Punctuation, Grammar & Pronunciation) Diploma Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this English (Spelling, Punctuation, Grammar & Pronunciation) Diploma for? Individuals aiming to refine their spoken English and adopt a British accent. Non-native English speakers wishing to improve their pronunciation for better communication. Professionals requiring enhanced English skills for public speaking and presentations. Language enthusiasts wanting to deepen their understanding of English phonetics. Students preparing for exams or careers where impeccable English is paramount. Career path Language Coach - £25,000 to £40,000 Voiceover Artist - £20,000 to £60,000 Public Speaking Consultant - £30,000 to £50,000 English Tutor - £18,000 to £30,000 Broadcast Journalist - £24,000 to £40,000 Corporate Trainer - £22,000 to £35,000 Prerequisites This English (Spelling, Punctuation, Grammar & Pronunciation) Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This English (Spelling, Punctuation, Grammar & Pronunciation) Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum English (Spelling, Punctuation, Grammar & Pronunciation) Diploma Module 01: Introduction to the Course 00:10:00 Module 02: Basics of Grammar 00:13:00 Module 03: The Basics of Sentence 00:08:00 Module 04: Structure of Sentence 00:16:00 Module 05: Question 00:11:00 Module 06: Punctuation & Capitalisation 00:21:00 Module 07: Spelling 00:24:00 Module 08: Common Mistakes & Ways to Improve 00:18:00 British English Pronunciation & Accent Introduction Introduction 00:01:00 Where to place a stress in a world Part 1 00:03:00 Part 2 00:04:00 Part 3 00:01:00 Words whose meaning changes depending on the stress Part 1 00:02:00 Part 2 00:03:00 Vowel Sounds Part 1 00:03:00 Part 2 00:03:00 Part 3 00:04:00 Schwa Part 1 00:02:00 Vowels before R Part 1 00:03:00 Digraphs Part 1 00:04:00 Part 2 00:04:00 Part 3 00:03:00 Pronouncing the letter R Part 1 00:03:00 The two "TH" sounds Part 1 00:05:00 Recap Recap 00:01:00

English (Spelling, Punctuation, Grammar & Pronunciation) Diploma
Delivered Online On Demand2 hours 50 minutes
£10.99

How to Create a Killer Elevator Speech

By Compete High

🌟 Elevate Your Introduction Game! 🌟   Unlock the Art of Crafting Compelling Introductions with 'Mastering Your Elevator Pitch' - An Online Course! Are you tired of stumbling over your words when someone asks, 'What do you do?' Do you wish to leave a lasting impression with a concise, captivating introduction? Look no further!   🚀 Elevate Your Communication Skills: Introducing our exclusive online course, 'Mastering Your Elevator Pitch.' Whether you're an entrepreneur, professional, job seeker, or simply someone eager to make impactful first impressions, this course is tailored for you!   🔑 What You'll Gain: ️ Learn the science behind attention-grabbing introductions. ️ Craft a powerful elevator pitch that resonates with your audience. ️ Understand the psychology of engagement and captivate your listener's interest instantly. ️ Refine your messaging to make a memorable impact in 30 seconds or less. ️ Practice real-life scenarios and receive personalized feedback from industry experts.   🎓 Course Highlights: 🌟 Comprehensive modules designed for all skill levels. 🌟 Interactive exercises to reinforce your learning. 🌟 Proven strategies from communication specialists. 🌟 Accessible anytime, anywhere - learn at your own pace. 🌟 Exclusive community forum for networking and additional support.   🏆 Why Choose This Course? Our instructors bring a wealth of experience in public speaking, marketing, and psychology to provide you with practical tools and insights. Join countless successful professionals who have transformed their introduction game!   🎯 Master the art of leaving a lasting impression with a compelling elevator pitch! Enroll today and kickstart your journey toward confident, impactful introductions.   🚀 Limited Time Offer: Enroll Now and Receive a Bonus Guide on Nailing Interviews with Your Elevator Pitch! Don't miss this opportunity to stand out and make a lasting impression. Join now and start crafting compelling introductions that leave a mark! [Enroll Now Button]   Elevate Your Introduction Game Today! 🌟 Course Curriculum CREATE A KILLER ELEVATOR SPEECH How To Create a Killer Elevator Speech 00:00

How to Create a Killer Elevator Speech
Delivered Online On Demand1 hour
£25

Entrepreneurship - CPD Accredited

5.0(10)

By Apex Learning

------------------------NEW YEAR SALE ENDS TODAY------------------------ ***11 in 1 Entrepreneurship Exclusive Bundle*** Give a compliment to your career and take it to the next level. This Entrepreneurship will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Entrepreneurship bundle will help you stay ahead of the pack. Throughout the Entrepreneurship programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Entrepreneurship course, you will get 11 premium courses, an original hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Entrepreneurship Bundle Consists of the following Premium courses: Courses are included in this Entrepreneurship Bundle? Course 01: Entrepreneurship Training Course 02: Business Plan for Entrepreneurs Course 03: Basic Business Finance Course 04: Level 3 Tax Accounting Course 05: Strategic Planning and Analysis for Marketing Course 06: Business Branding Course 07: Sales: Psychology of Customers Course 08: People Management Skills Level 3 Course 09: Customer Relationship Management Course 10: Leadership & Management Diploma Course 11: Public Speaking and Presentation Skill Course Enrol now in Entrepreneurship to advance your career, and use the premium study materials from Apex Learning. The Entrepreneurship bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Entrepreneurship expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Entrepreneurship bundle. Requirements This Entrepreneurship course has been designed to be fully compatible with tablets and smartphones. Career path Having this Entrepreneurship expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Entrepreneurship - CPD Accredited
Delivered Online On Demand
£39

Communication Skills Masterclass

4.7(160)

By Janets

Register on the Communication Skills Masterclass today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Communication Skills Masterclass is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Communication Skills Masterclass Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Communication Skills Masterclass, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Effective Communication Effective Communication 00:44:00 Module 02: How to Talk to Anyone How to Talk to Anyone 00:44:00 Module 03: Power of Storytelling Power of Storytelling 00:52:00 Module 04: Becoming an Influencer Becoming an Influencer 00:33:00 Module 05: Importance of Body Language Importance of Body Language 00:29:00 Module 06: Communication Skills for Job Interviews Communication Skills for Job Interviews 00:31:00 Module 07: Public Speaking Public Speaking 00:34:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Communication Skills Masterclass
Delivered Online On Demand4 hours 27 minutes
£25

Communication Skills: Body of the Speech, Expressions & Body Movements

4.5(3)

By Studyhub UK

In the realm of personal and professional development, the ability to articulate thoughts and ideas effectively is paramount. Enter the course 'Communication Skills: Body of the Speech, Expressions & Body Movements,' a comprehensive guide to mastering the art of conveying messages with clarity and confidence.  This course, meticulously designed, provides a roadmap for enhancing one's communication skills. It delves into the nuances of selecting topics, crafting engaging introductions, constructing the main body of speeches, and concluding with impact. Moreover, it imparts general instructions that are pivotal in elevating one's skill to communicate. Through real-world communication skills examples, the course sheds light on how to develop communication skills that resonate in various settings. Understanding effective communication skills is not just about verbal eloquence; it's also about the non-verbal cues that add depth to our words. This course offers a deep dive into the subtleties of body language and facial expressions, crucial components of good communication skills. It's an opportunity to explore and refine how we present ourselves, ensuring our physical demeanour aligns with the message we intend to convey. By integrating these aspects, learners can transform their communication style, making it more compelling and authentic. Enrolling in this communication skills course is a journey towards becoming a more persuasive and influential speaker. It's tailored for individuals keen on learning how to improve communication skills in a structured, yet engaging manner. Whether you're preparing for a public speaking engagement or striving to make your everyday interactions more impactful, this course is your gateway to becoming a more adept communicator. Learning Outcomes Develop the ability to select and refine speech topics tailored to specific audiences and occasions. Master the art of crafting captivating introductions and powerful conclusions for speeches. Gain proficiency in structuring the main body of a speech for maximum impact and clarity. Acquire skills in using body language and facial expressions to enhance verbal communication. Learn general instructions and tips for overall improvement in personal and professional communication. Why buy this Communication Skills: Body of the Speech, Expressions & Body Movements? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Communication Skills: Body of the Speech, Expressions & Body Movements there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Communication Skills: Body of the Speech, Expressions & Body Movements course for? Individuals aspiring to enhance their public speaking abilities. Professionals seeking to improve workplace communication and presentation skills. Students and educators aiming to develop better engagement strategies. Anyone interested in mastering non-verbal communication aspects. Career-oriented individuals looking to boost their interpersonal skills for professional advancement. Prerequisites This Communication Skills: Body of the Speech, Expressions & Body Movements does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Communication Skills: Body of the Speech, Expressions & Body Movements was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Public Relations Officer: £24,000 - £40,000 Annually Corporate Trainer: £30,000 - £45,000 Annually Sales Manager: £25,000 - £50,000 Annually Human Resources Manager: £35,000 - £55,000 Annually Marketing Executive: £23,000 - £35,000 Annually Customer Service Manager: £22,000 - £40,000 Annually Course Curriculum Course Introduction Course Introduction 00:02:00 Module 01: Deciding the Topic Deciding the Topic 00:05:00 Module 02: Introductory Address Introductory Address 00:03:00 Module 03: Body of the Speech Body of the Speech 00:01:00 Information Sources 00:03:00 Content Management 00:02:00 Expressions & Body Movements 00:02:00 Pause Perfection 00:01:00 Real Time Modulation 00:02:00 Recall Techniques 00:02:00 Module 04: Conclusion Questions & Answers 00:02:00 Managing the Audience 00:01:00 Module 05: General Instructions General Instructions 00:01:00 Assignment Assignment - Communication Skills: Body of the Speech, Expressions & Body Movements 00:00:00

Communication Skills: Body of the Speech, Expressions & Body Movements
Delivered Online On Demand27 minutes
£10.99

Journalism - CPD Accredited

5.0(10)

By Apex Learning

Give a compliment to your career and take it to the next level. This Journalism bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Journalism bundle will help you stay ahead of the pack. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Journalism course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Journalism Bundle Consists of the following Premium courses: Course 01: Journalism Course 02: English Law and Legal System Level 3 Course 03: Advanced Diploma in Copywriting Course 04: Minute Taking Essentials Level 2 Course 05: Blogging Course 06: Public Speaking and Presentation Skill Course Course 07: Content Management Course 08: Professional Photography Diploma Course 09: MS Word Diploma Course 10: Improve English Spelling, Punctuation, Grammar and Pronunciation Course 11: Touch Typing Essentials Enrol now in Journalism to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Description Curriculum Course 01: Journalism Introduction History and Development of Journalism Interviewing Newspaper Journalism News Writing, Production and Reporting Television Journalism Radio Journalism Media Regulatory Bodies Writing Skills for Journalists Journalism law Defamation Journalism Ethics Health and Safety for Journalists Niche Journalism Tips on Writing a Good Feature Story Online and Freelance Journalism Becoming a Journalist Course 02: English Law and Legal System Level 3 The Legal Workplace and Professionals Law and Legal Systems Contract Law & Business Law Human Rights Law Employment Law Property Law Mortgage Law Wills, Probate & Estate Law Criminal Law Other Common Laws & Legal Matters Course 03: Advanced Diploma in Copywriting Introduction to Copywriting Basics of Copywriting Eye-Catching Headlines Attention-Grabbing Advertisements Essential Copywriting Skills Online Copywriting Press Related Copywriting Print Media Copywriting Copywriting for Mainstream Media Copywriting for Other Media How to Write Better Copy Final Tips Course 04: Minute Taking Essentials Level 2 Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 05: Blogging Week 1 - Introduction To Building a Blog Week 2 - Organization & Mindset Week 3 - Building Out The Core Structure Of Your Blog Week 4 - Leveraging Interviews for Success Course 06: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus Course 07: Content Management Introduction to Content Management Content Management System (CMS) Basics of Content Management Systems Content Strategy Content Marketing Content Marketing Tools and Tactics Content Marketing Strategy Course 08: Professional Photography Diploma Introduction Exposure Digital Photography Masterclass Focus and Depth of Field Camera Anatomy White Balance and Color Lighting Mobile Photography Equipment - Cameras Equipment - Lenses Equipment - Accessories Photo Scenario - Portrait Photo Scenario - Long Exposure Photo Scenario - Landscape Photo Scenario - Product Photo Scenario - Low Light Photo Scenario - Sports & Action Photo Scenario - Macro Photo Scenario - Street & Architecture Photo Scenario - Events Photo Scenario - Aerial Photo Scenario - Night Intro to Photo Editing Photoshop CC Lightroom Classic CC Lightroom CC Mac Photos Google Photos Photoshop Express Snapseed Sharing Your Photos Starting a Photo Business Selling Stock Photos Printing Wildlife Conclusion Course 09: MS Word Diploma Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Course 10: Improve English Spelling, Punctuation, Grammar and Pronunciation British English Pronunciation & Accent Introduction Where to place a stress in a world Words whose meaning changes depending on the stress Vowel Sounds Schwa Vowels before R Digraphs Pronouncing the letter R The two "TH" sounds Recap Course 11: Touch Typing Essentials Introduction How to Set up Your Computer How to type the letters F and J How to type the letters D and K How to type the letters S and L How to type the letter A and ; (semicolon) How to type the letters E and I How to type the letters R and U How to type the letters T and O How to type CAPITAL letters How to type the letter C and , (Comma) How to type the letters G and H How to type the letters N and V How to type the letters W and M How to type the letters Q and P How to type the letters B and Y How to type the letters Z and X How to type Colon and Semicolon And many more... CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous certifications required for enrolment on this bundle. It is available to all students, of all academic backgrounds. Requirements Our bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

Journalism - CPD Accredited
Delivered Online On Demand
£53

Performance Management, Team Management & Crisis Management

4.8(9)

By Skill Up

40-in-1 CPD Accredited Bundle| Special Gifts: Free PDF & Transcript Certificate| Updated course materials| Learner Support

Performance Management, Team Management & Crisis Management
Delivered Online On Demand9 days
£219

Service Helpdesk & Technical Support : Beginner's Guide

5.0(10)

By Apex Learning

Tired of browsing and searching for a Service Helpdesk & Technical Support course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Service Helpdesk & Technical Support bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Service Helpdesk & Technical Support course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Service Helpdesk & Technical Support and help you along your learning journey. Advanced audio-visual learning modules of these Service Helpdesk & Technical Support courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Service Helpdesk & Technical Support, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Service Helpdesk & Technical Support Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: Level 4- Office Management Course 03: Paralegal Course 04: Online Meeting Management Course 05: Interpersonal Skills in Management Course 06: Customer Relationship Management Course 07: Document Control Course 08: Information Management Course 09: Email Writing Training Course 10: Level 2 Effective Minute Taking Course Course 11: Touch Typing Essential Skills Level 3 Course 12: Business Law Course 13: Workplace Confidentiality Course 14: Public Speaking and Presentation Skill Course Enrol now in Service Helpdesk & Technical Support to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Service Helpdesk & Technical Support expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Service Helpdesk & Technical Support Course Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Course 02: Level 4- Office Management Introduction to Office Administration Skills of an Effective Administrator Mail Services and Shipping Effective Planning and Scheduling Organising Meeting and Conferences Business Writing Skills Time Management Stress Management Business Telephone Skills Communication Skills Conflict Management Business Etiquette Microsoft Office Skills Course 03: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 04: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 05: Interpersonal Skills in Management What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn From Networking Employee Relations Motivation and Counselling Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 08: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 09: Email Writing Training E-Mail Communications Fundamentals of Writing Effective E-mails Manage Your E-mail Writing Styles and Tone Additional Tips for Writing Effective E-Mail Exercise Caution Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 12: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 13: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support bundle. Requirements Our Service Helpdesk & Technical Support course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Service Helpdesk & Technical Support expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Service Helpdesk & Technical Support : Beginner's Guide
Delivered Online On Demand
£100

Office Management, Administration & Leadership Skills - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 180 CPD Points | Lifetime Access

Office Management, Administration & Leadership Skills - Double Endorsed Certificate
Delivered Online On Demand
£150