Level 2 Food Safety in a 'Retail' environment Approved Online Training
ð Unlock Your Potential with Emergency First Aid At Work Level 3 Course! Are you ready to become a hero in times of crisis? ð¦¸âï¸ Do you want to equip yourself with life-saving skills that could make all the difference in an emergency situation? Look no further! Our Emergency First Aid At Work Level 3 course is designed to empower individuals like you with the knowledge and confidence to handle emergencies effectively. ð Why Choose Emergency First Aid At Work Level 3? In today's unpredictable world, emergencies can happen anytime, anywhere. Whether you're at home, work, or out in the community, having the ability to administer first aid can be the difference between life and death. ð Our comprehensive course provides you with the essential skills and techniques needed to respond confidently to a wide range of medical emergencies, including cardiac arrest, choking, bleeding, and more. ðª Benefits of Taking the Course: ð¹ Lifesaving Skills: Gain practical, hands-on experience in administering first aid in various emergency scenarios. ð¹ Confidence Booster: Build confidence in your ability to act swiftly and decisively during critical situations. ð¹ Safety Assurance: Ensure the safety and well-being of yourself, your loved ones, colleagues, or anyone in need. ð¹ Compliance: Meet regulatory requirements and workplace health and safety standards. ð¹ Career Enhancement: Stand out in the job market with valuable first aid certification. ð¹ Personal Empowerment: Be prepared to handle emergencies with composure and efficiency. Who is This For? Our Emergency First Aid At Work Level 3 course is suitable for individuals from all walks of life who want to be prepared to handle medical emergencies effectively. Whether you're a parent, caregiver, teacher, office worker, or healthcare professional, this course equips you with the skills and confidence to respond to emergencies with ease. ðâï¸ðâï¸ No prior medical experience is required-just a willingness to learn and a desire to make a difference in your community. Career Path: Completing the Emergency First Aid At Work Level 3 course opens doors to various career opportunities and advancements in several industries: ð¨âï¸ Healthcare Sector: Pursue roles as a first responder, emergency medical technician (EMT), paramedic, or nurse. ð¥ Hospital and Clinical Settings: Work as a healthcare assistant, medical technician, or in emergency departments. ð©âð« Education Field: Become a certified first aid instructor or work in schools, colleges, or universities as a first aid coordinator. ð¢ Corporate Environment: Serve as a designated first aider in workplaces, ensuring the safety and well-being of employees. ð©âð Emergency Services: Join fire departments, police forces, or search and rescue teams as a trained first responder. ð Public Health and Safety Organizations: Contribute to community well-being by working for organizations focused on emergency preparedness and response. Take the First Step Towards Preparedness Today! Don't wait for an emergency to strike-empower yourself with the skills and confidence needed to make a difference when it counts. Enroll in our Emergency First Aid At Work Level 3 course today and take the first step towards becoming a certified lifesaver! ð With flexible scheduling options and expert instructors guiding you every step of the way, you'll be equipped to handle any emergency with grace and precision. Join us in making the world a safer place-one first aider at a time. ð¼ð©âï¸ð¨ Remember, being prepared saves lives! Act now and invest in your future with Emergency First Aid At Work Level 3. Your community will thank you, and you'll gain peace of mind knowing you have the skills to handle any emergency situation. ð¡ï¸ Don't hesitate-your next heroic act could be just around the corner! ð FAQ (Frequently Asked Questions) - Emergency First Aid At Work Level 3 Q1: What is Emergency First Aid At Work Level 3 certification? Emergency First Aid At Work Level 3 certification is a comprehensive training program designed to equip individuals with the necessary skills and knowledge to provide immediate assistance and basic medical care in emergency situations. It covers a range of topics including CPR (Cardiopulmonary Resuscitation), treating wounds, managing fractures, and handling medical emergencies until professional medical help arrives. Q2: Who should take the Emergency First Aid At Work Level 3 course? This course is ideal for individuals who work in high-risk environments or industries such as construction, manufacturing, healthcare, or outdoor activities where the risk of accidents or injuries is higher. It is also suitable for anyone interested in learning essential first aid skills to respond effectively to emergencies in everyday life. Q3: How long does the Emergency First Aid At Work Level 3 course take to complete? The duration of the course typically ranges from one to three days, depending on the training provider and the specific curriculum. It involves a combination of theoretical learning, practical exercises, and assessments to ensure participants are proficient in emergency first aid techniques. Q4: What will I learn in the Emergency First Aid At Work Level 3 course? Participants will learn how to assess emergency situations, prioritize care, administer CPR, control bleeding, treat shock, immobilize injuries, and manage various medical conditions such as heart attacks, strokes, and allergic reactions. The course also covers legal and ethical considerations related to providing first aid. Q5: Is the Emergency First Aid At Work Level 3 certification recognized internationally? While the certification may vary in name and specific requirements across different countries, the skills and knowledge obtained from the Emergency First Aid At Work Level 3 course are widely applicable and recognized globally. However, it's advisable to check with local authorities or employers regarding certification requirements in specific regions. Course Curriculum Chapter 01 Legal Framework (UK) for Workplace First Aid Legal Framework (UK) for Workplace First Aid 00:00 Chapter 02 Basic First Aid Basic First Aid 00:00 Chapter 03 Basic First-Aid Techniques Basic First-Aid Techniques 00:00 Chapter 04 Becoming a First Aider Becoming a First Aider 00:00 Chapter 05 Accidents and Injuries Accidents and Injuries 00:00 Chapter 06 Common Injuries Common Injuries 00:00 Chapter 07 The Unresponsive Casualty The Unresponsive Casualty 00:00 Chapter 08 Other Medical Emergency Other Medical Emergency 00:00 Chapter 09 Initial Assessment Initial Assessment 00:00 Chapter 10 Medical Conditions Medical Conditions 00:00 Chapter 11 Mental Healthcare Mental Healthcare 00:00 Chapter 12 Critical Thinking in Emergency Critical Thinking in Emergency 00:00 Chapter 13 Practice of self-hygiene Practice of self-hygiene 00:00 Chapter 14 Ambulance Maintenance Ambulance Maintenance 00:00
This half-day Suicide First Aid Lite training course gives learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive.
This course is for those who already have a basic knowledge of nutrition and would be of particular use to health professionals, researchers and those working within the food industry. Food industry personnel are frequent users of our introductory course and, to make this second course particularly relevant, we have aligned relevant aspects of the modules with food-related legislation, for example nutrition and health claims regulation and the EU Food Information for Consumers Regulation (that incorporates allergen labelling). This course covers: Module 1: Introduction to eating and drinking well Module 2: Energy and energy balance Module 3: Macronutrients Module 4: Micronutrients Module 5: Nutritional needs through life Module 6: Diet and lifestyle and their impact on health Module 7: Food allergy and intolerance Module 8: Understanding food labels Each module includes a number of short tests, providing you with feedback on your progress. Further reading is also suggested. Please note there is no audio for this course. On successful completion of a final assessment, a personalised BNF certificate is created. (The final assessment may be repeated). This course will take approximately 10-12 hours to complete. You can complete the course at your own pace – there is no time limit. The information provided within this course is based on Government advice and recommendations in place at the time of the course development. Where new recommendations are anticipated, these have been stated in the text. Please note this course is not intended to support a career in nutrition – degree level training is required for this.
Make a meaningful impact in healthcare with the Physiotherapy Assistant Mini Bundle — a focused, job-ready training collection designed to help you get hired in support and assistant roles across clinics, care facilities, and wellness services. With courses in Physiotherapy, Health and Social Care, Heart Health and Nutrition, Negotiation Skills, and Child Nutrition, this bundle equips you with the profile today’s health employers are looking for. Jobs in care are rising — and this is your chance to enter the workforce with credibility and confidence. Description The demand for physiotherapy and wellness support staff is growing rapidly. Clinics, rehabilitation centres, aged care facilities, and public health services all require trained assistants who understand Physiotherapy, can communicate across Health and Social Care, and are aware of specific needs like Child Nutrition and Heart Health and Nutrition. This bundle is designed to build that exact foundation — while adding powerful skills like Negotiation Skills to make you effective in real-world client and staff communication. It’s not just about care — it’s about being the kind of care worker employers want on their team. By combining Physiotherapy with specialized knowledge in Health and Social Care, Negotiation Skills, and both adult and Child Nutrition, you position yourself as more than just capable — you're competitive. These courses align with hiring criteria across private clinics, public health bodies, care homes, fitness rehab centres, and family health services. Best of all? You don’t need to wait years to qualify. This is job-prep — done right. FAQ Q: What kind of jobs does this bundle support? A: Physiotherapy assistant, healthcare support worker, wellness program aide, rehabilitation clinic assistant, and pediatric care support roles. Q: Is this bundle valued in public and private health sectors? A: Yes. Employers recognize Physiotherapy, Health and Social Care, Heart Health and Nutrition, Negotiation Skills, and Child Nutrition as highly relevant across healthcare and support environments. Q: Can I apply for NHS or clinic roles with this? A: Definitely. These are core training areas relevant to entry-level or assistant positions in many regional healthcare systems. Q: Is this suitable for those re-entering the workforce? A: Absolutely. It's ideal for upskilling, restarting a healthcare career, or pivoting into patient support roles.
Prevention and Control of Infection: Prevention and Control of Infection Online This Prevention and Control of Infection: Prevention and Control of Infection course teaches you how to effectively prevent and control the spread of infection, which is vital in ensuring that individuals do not unintentionally cause illness in their family, friends, colleagues, or anyone else with whom they come into contact. By the end of this Prevention and Control of Infection: Prevention and Control of Infection course, you will better understand how to prevent and control the spread of infection in the workplace and at home. You will also learn how to identify different types of infections. Main Course: Level 2 Award in the Prevention and Control of Infection Courses you will get: Course 01: Teaching Assistant Course 02: Paediatric First Aid [ Note: Free PDF certificate as soon as completing the Prevention and Control of Infection: Prevention and Control of Infection course] Prevention and Control of Infection: Prevention and Control of Infection Online This Prevention and Control of Infection: Prevention and Control of Infection course consists of 03 modules. Course Curriculum of Prevention and Control of Infection: Prevention and Control of Infection Module 01: The Principles of Infection Prevention and Control Module 02: Causes and Spread of Infection Module 03: Cleaning, Decontamination and Waste Management Assessment Method of Prevention and Control of Infection: Prevention and Control of Infection After completing Prevention and Control of Infection Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Prevention and Control of Infection: Prevention and Control of Infection After completing the Prevention and Control of Infection: Prevention and Control of Infection course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Prevention and Control of Infection: Prevention and Control of Infection Online This Prevention and Control of Infection: Prevention and Control of Infection course is ideal for those who work in health and social care services, such as: - NHS medical, nursing, AHP and care staff, Locum doctors and nurses, Locum allied health professionals (AHPs), Agency nurses, Agency workers, Healthcare assistants, Support workers, Care assistants, Community services. Special Note: Our course is not controlled by any regulations. If you wish to get qualified, consider the following options: Level 2 Certificate in the Principles of Prevention and Control of Infection in Health Care Settings (RQF) Level 2 Certificate in the Principles of the Prevention and Control of Infection in Health Care settings (RQF) Level 2 Award in Prevention and Control of Infection (RQF) Requirements Prevention and Control: Prevention and Control of Infection Course Online To enrol in this Prevention and Control of Infection Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Prevention and Control of Infection Course. Be energetic and self-motivated to complete our Prevention and Control of Infection Course. Basic computer Skill is required to complete our Prevention and Control of Infection Course. If you want to enrol in our Prevention and Control of Infection Course, you must be at least 15 years old.
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist Skills will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Receptionist Skills Bundle Course Course 01: Medical Receptionist Skills Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 4 Time Management Course Course 05: Level 5 Negotiation Skills Course Course 06: Level 5 Report Writing Course Course 07: Level 5 Proofreading & Copy Editing ***Others Included of Medical Receptionist Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development Assessment Method After completing each module of the Medical Receptionist Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist Skills because it does not require any advanced knowledge or skills. Career path After completing this Medical Receptionist Skills, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary - Essential Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary - Essential Skills Bundle Course Course 01: Medical Secretary - Essential Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 5 Report Writing Course Course 07: Level 5 Negotiation Skills Course ***Others Included of Medical Secretary - Essential Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary - Essential Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method After completing each module of the Medical Secretary - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary - Essential Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Secretary - Essential Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
Introduction to 'HACCP' (Level 2) Approved Online Training