1543 Psychotherapy courses

This diploma in personal training development course is designed for people who are willing to enhance their abilities and skills to make a better choice in life. This course concentrates on various things like time management, creativity, efficiency, and stress release. This course helps to build up the confidence of a person to choose the right profession for himself. It will also guide you to increase your personal growth through sports. It will also teach you to always be happy with whatever you have. Course Highlights Personal Development: Master Your Brain & Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Personal Development: Master Your Brain & Training into 29 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 15 hours, 45 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Personal Development: Master Your Brain & Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Personal Development: Master Your Brain & Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Personal Development: Master Your Brain & Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 01 How to find personal growth through therapy 00:30:00 How to use technology to increase personal growth and fulfillment 01:00:00 How to feel good about being an at home mom 01:00:00 How to find personal growth, as you find new friends 00:30:00 How To Find Personal Growth Through Education 00:30:00 How to personal growth using goals 00:30:00 How to achieve personal growth lessening stress 00:30:00 How to find personal growth and increase your confidence 01:00:00 Personal growth and fulfillment, learning to be yourself 00:30:00 How To Feel Good Even If You Are Away From Home A Lot 00:30:00 Module 02 How to have personal fulfillment and a full time job 00:30:00 How to feel good about yourself as a single parent 00:15:00 Personal growth and psychology 00:15:00 Personal growth and aging, how to feel better about getting older 00:15:00 How To Find Personal Growth Through Exercise 00:15:00 How to find personal growth through your children 00:15:00 Personal growth and your home, making your house a home 00:15:00 Personal growth and development, it starts as a child 00:15:00 Personal growth and fulfillment, teaching your child about self-esteem 00:15:00 Personal growth and fulfillment, learning to be yourself 00:30:00 Module 03 Five methods of finding more in life, with your family, personal growth 00:30:00 Five methods of personal growth in the arts 01:00:00 Five methods of personal growth, over forty 00:30:00 How to find personal growth through your career 00:30:00 Personal growth and success, how to avoid feeling too good 00:30:00 Five methods of personal growth after children 01:00:00 How to improve your self-esteem 01:00:00 How To Use Seminars or Personal Growth 00:15:00 How to use hobbies to increase your personal growth 01:00:00 Mock Exam Final Exam

Overview Customer Service Training Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Customer Service Training Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00

Overview Youth Mental Health Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Youth Mental Health Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Youth Mental Health Module 01: Introduction to Mental Health Introduction to Mental Health 00:24:00 Module 02: Child Psychology Child Psychology 00:31:00 Module 03: Attachment and Relationship Building in Childhood Attachment and Relationship Building in Childhood 00:52:00 Module 04: Impacts of Separation and Loss on Attachment Impacts of Separation and Loss on Attachment 00:30:00 Module 05: Factors that Influence Development Factors that Influence Development 00:43:00 Module 06: Mental Health Problems in Young and Adults Mental Health Problems In Young And Adults 00:17:00 Module 07: Other Mental Health Problems in Young and Adults Other Mental Health Problems in Young And Adults 00:18:00 Module 08: Autism, ADHD and Dyslexia in Young and Adults Autism, ADHD and Dyslexia in Young and Adults 00:30:00 Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults Dealing With Autism, ADHD and Dyslexia in Young and Adults 00:32:00 Module 10: The Self Harming Behaviour The Self Harming Behaviour 00:21:00 Module 11: Mental Health Treatment and Medicine Mental Health Treatment and Medicine 00:22:00 Module 12: Mental Health over Life Span and Society in the UK Mental Health Over Life Span and Society in the UK 00:18:00 Module 13: Mental Health Related Legislations in the UK Mental Health Related Legislations in the UK 00:37:00 Assignment Assignment - Youth Mental Health 00:00:00

Overview Playworker: Child Playwork Training Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Playworker: Child Playwork Training Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 1 Introduction to Child Playwork Module 1 Introduction to Child Playwork 00:14:00 Module 2 Playwork and Playworkers Module 2 Playwork and Playworkers 00:13:00 Module 3 Educational and Learning Benefits of Playwork Module 3 Educational and Learning Benefits of Playwork 00:08:00 Module 4 Economic and Social Benefits of Playwork Module 4 Economic and Social Benefits of Playwork 00:11:00 Module 5 Health and Well-Being Benefits of Playwork Module 5 Health and Well-Being Benefits of Playwork 00:13:00 Module 6 Developmental Benefits of Playwork Module 6 Developmental Benefits of Playwork 00:15:00 Module 7 Negative Impact of Play Deprivation Module 7 Negative Impact of Play Deprivation 00:09:00 Module 8 Designing Play Spaces Module 8 Designing Play Spaces 00:10:00 Module 9 Health and Safety Management in Playwork Module 9 Health and Safety Management in Playwork 00:14:00

Level 2 Certificate in Understanding Domestic Abuse Course Online According to the annual Crime Survey, almost 2.5 Million adults experience domestic abuse: domestic abuse each year. Furthermore, one in every five children witnesses or is a victim of domestic abuse: domestic abuse as a child. Although domestic abuse: domestic abuse is often an unreported crime, most cases are kept hidden. This Level 2 Certificate in Understanding Domestic Abuse Course aims to increase learners' awareness and understanding of domestic abuse: domestic abuse and its impacts. Domestic abuse: domestic abuse and its impacts must be understood by those working in various fields, including healthcare, social care, childcare, education, and housing. Why choose this Level 2 Certificate in Understanding Domestic Abuse Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Level 2 Certificate in Understanding Domestic Abuse Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse Course. Main Course: Level 2 Certificate in Understanding Domestic Abuse Course Free Courses included with Level 2 Certificate in Understanding Domestic Abuse Course Course 01: Equality and Diversity Course 02: Healthcare Management Training Course 03: Level 5 Mental Health First Aid Certification Course 04: Mental Health Support Worker Special Offers of this Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse Course: This Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse Course Instant access to this Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse Course 24/7 Support Available to this Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse Course [ Note: Free PDF certificate as soon as completing the Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse Course] Level 2 Certificate in Understanding Domestic Abuse Course Online This Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse Course consists of 04 modules. Course Curriculum of Level 2 Certificate in Understanding Domestic Abuse Course Module 01: Understand Domestic Abuse Module 02: Understand the Signs and Risk Factors Associated with Domestic Abuse Module 03: Understand the Impact of Domestic Abuse Module 04: Understand Policy, Response and Intervention in Relation to Domestic Abuse Assessment Method of Level 2 Certificate in Understanding Domestic Abuse Course After completing Working in Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Who is this course for? Level 2 Certificate in Understanding Domestic Abuse Course Online This Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse course is ideal for anyone who has a responsibility to support those experiencing domestic abuse: domestic abuse. Special Note: Our Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse Course is not a regulated course. If you prefer to get qualified, you can look at the following options: NCFE CACHE Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse Requirements Level 2 Certificate in Understanding Domestic Abuse Course Online To enrol in this Understanding Domestic Abuse: Domestic Abuse Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Understanding Domestic Abuse: Domestic Abuse Course. Be energetic and self-motivated to complete our Understanding Domestic Abuse: Domestic Abuse Course. Basic computer Skill is required to complete our Understanding Domestic Abuse: Domestic Abuse Course. If you want to enrol in our Understanding Domestic Abuse: Domestic Abuse Course, you must be at least 15 years old. Career path Level 2 Certificate in Understanding Domestic Abuse Course Online Upon completing this Level 2 Certificate in Understanding Domestic Abuse: Domestic Abuse course, you can become familiarised with the response and support of those domestically abused.

3 in 1 Bundle Learn from relevant industry professionals and quickly equip yourself with the specific knowledge and skills needed to excel in your chosen career through the bundled training. Study the Care Worker Bundle and get an expertly designed training experience. Improve your knowledge and enhance the skills you need to succeed as a professional in any workplace with this Care Worker Bundle. Designed to build your competent skill set and enable you to do the best job possible, this bundle is ideal for those who aim to be the best in their fields. Our Bundle Contains 3 of Our Premium Courses for One Discounted Price: Course 01: Palliative Care Worker Course 02: Online Domiciliary Care Training Course 03: Healthcare Assistant Students can expect to complete this Care Worker Bundle Program in around 17 hours. Get dedicated student support from our expert instructors if you need assistance or have any questions about the Bundle Package. All the courses under this Care Worker Bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and train for the job you want with the Bundle Package. With this comprehensive Care Worker Bundle, you can achieve your dreams and train for your ideal career. The Bundle provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The Bundle covers everything you need in order to progress in your chosen career. Enrolling on the Care Worker Bundle will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Bundle. Why Train with the Academy for Health & Fitness? All-in-one package of 3 Premium Course's Bundle Opportunity to earn a certificate accredited by CPD after completing this Bundle Courses Interactive Courses material The online assessment included testing your knowledge Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the Care Worker Bundle to provide a rich and in-depth training experience for all students who enrol in it. Enrol right now and you'll have immediate access to all of the Bundle materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Course 01: Palliative Care Worker Introduction to Palliative & End of Life Care Identification of the Stage of Illness Palliative Care Holistic Assessment Advance Care Planning Care at the End of Life Care after Death Further Support, Training and Development Legal Issues Glossary of Terms Appendices Assessment Process Once you have completed all the modules in the Care Worker Bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. Show off Your New Skills with a Certificate of Completion Upon passing the Bundle, you need to order to receive a Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD. On the other hand, it will help your continued professional development. You can order your PDF certificates at a cost of £10 (for each course) and £29 for a hard copy certificate or both for £39. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29

Course Overview The comprehensive Dialectical Behaviour Therapy Level 02 has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Dialectical Behaviour Therapy Level 02 today, and learn from the very best the industry has to offer! This best selling Dialectical Behaviour Therapy Level 02 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Dialectical Behaviour Therapy Level 02 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Dialectical Behaviour Therapy Level 02 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Dialectical Behaviour Therapy Level 02 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Dialectical Behaviour Therapy Level 02, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Dialectical Behaviour Therapy Level 02 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Dialectical Behaviour Therapy Level 02 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Rational Emotive Behavioural Therapy is a form of cognitive behavioural therapy, used to help people understand their irrational beliefs. It incorporates psychological and philosophical teachings, using CBT techniques and approaches to analyse the client as a whole, rather than their symptoms. The REBT - Rational Emotive Behavioral Therapy course is an in-depth introduction to REBT therapy, ideal for students, aspiring counsellors and psychologists. Through this REBT practitioner certification, you will explore the history and fundamental principles of REBT, expanding your knowledge of the inner workings of the mind along the way.  This course will equip you with the practical and theoretical knowledge needed to apply CBT techniques and approaches effectively in counselling. You will gain the skills you need to kickstart your career and become a qualified REBT therapist, supporting people in dealing with their irrational beliefs, emotional and behavioural disturbances. Learning Outcomes: Learn about the history, principles and development of REBT Deepen your understanding of how your mind works Familiarise with the 3 main beliefs of Rational Emotive Behavioural Therapy Understand how to apply REBT therapy techniques in counselling Gain the skills and practical knowledge to become a qualified REBT Therapist Have an excellent understanding of the relationship between REBT and CBT Be fully familiar with the basic concepts and models of REBT Career Path On successful completion of this course, learners will have a solid foundation in the fundamentals of REBT, as well as a practical and theoretical understanding of how to apply REBT in counselling. It will prepare them for a career in the following related professions: REBT Therapist Psychoanalyst Counsellor Psychologist CBT Therapist Life Coach REBT - Rational Emotive Behavioral Therapy Module 01: Introduction to REBT 00:07:00 Module 02: Origins of REBT 00:02:00 Module 03: Basic Concepts of REBT 00:02:00 Module 04: REBT Demo 00:10:00 Module 05: REBT Demo 2 00:12:00 Module 06: Understanding How Your Mind Works 00:17:00 Module 07: Why Belief Systems Are BS 00:13:00 Module 08: More REBT Concepts 00:10:00 Module 09: REBT- Final Thoughts 00:09:00

Do you want to improve your ability based on your career? Do you want to get promoted by showing expertise in your field? The course is designed for the people who want to develop their professional skills for their career enhancement. Course Description: Are you bored and burned off your work? This course will help you to get rid of the problem. The course teaches the way to gain skill about the respective area. In the course, you will learn the necessary skills about career development. The course will teach you the skill that you need for your career development. An assessment test for the chosen career will also be taken for your need analysis. Course Highlights Accredited Career Development Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Career Development Skills Training into 14 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 9 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Career Development Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Career Development Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Career Development Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Career Basics Introduction 00:30:00 Basics to Career Advancement 00:30:00 How to Get Your Dream Job 01:00:00 Benefits of Meditation 00:30:00 How to Negotiate a Raise 01:00:00 Becoming a Leader 01:00:00 Skills in Career Development Introduction 00:15:00 Ways To Improve Your Performance At Work 00:30:00 Career Aptitude Tests And Career Assessments 00:30:00 Get Mentoring 01:00:00 Importance Of Online Courses 00:30:00 Advantages To Take Offline Courses 00:30:00 Benefits Of Life Lessons 00:30:00 Self Esteem 01:00:00 Mock Exam Final Exam

At the first look, handling a difficult customer may seem like a thankless job. Fortunately, you can develop skills to adapt to the challenges demanding clients pose and extend these skills to handling difficult individuals and situations throughout your daily life. In this course, you will learn how to improve the focus of your thoughts and feelings, how to deal with stress, and how to listen and empathise with others. You will find out how to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this course is the first step in a process towards forever changing how you interact with others. Course Highlights Customer Service Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Training into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Customer Service Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Customer Service Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Customer Service Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Relations & Dealing Course Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management CRM 00:30:00 Benefits of CRM 00:30:00 CRM System 00:30:00 Mock Exam Mock Exam- Customer Service Skills Training 00:20:00 Final Exam Final Exam- Customer Service Skills Training 00:20:00