Unlock the door to a fulfilling career in the UK with our comprehensive bundle on Emotional Intelligence, Positive Behaviour with CBT Tools and Strategies. In this ever-evolving field, the average salary for professionals who possess the knowledge and skills taught in these courses can range from £30,000 to £50,000 per year, making it an enticing opportunity for those seeking financial growth and stability. Within this bundle, you will gain insights into three transformative courses. First, delve into the realm of Positive Behaviour in Children and Youth, where you'll explore effective techniques to foster a harmonious environment for young individuals. Next, master the art of Emotional Intelligence and Human Behaviour, equipping yourself with invaluable insights into human psychology and interpersonal dynamics. Finally, discover the power of Cognitive-Behavioral Therapy (CBT) Tools and Strategies, enabling you to develop practical approaches to help individuals overcome emotional challenges. Each course in this Emotional Intelligence, Positive Behaviour with CBT Tools and Strategies bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Positive Behaviour in Children and Youth Emotional Intelligence and Human Behaviour CBT Tools and Strategies Learning Outcome: Upon completing this bundle, you will emerge with a profound set of skills that will propel your professional journey forward. Here are six key learning outcomes: Acquire a deep understanding of positive behaviour management techniques. Enhance your emotional intelligence and interpersonal skills. Develop proficiency in utilising CBT tools to aid in emotional well-being. Foster resilience and emotional regulation in children, youth, and adults. Cultivate effective communication and conflict resolution strategies. Gain the ability to provide compassionate support and guidance to individuals facing emotional challenges. Positive Behaviour in Children and Youth: Discover evidence-based strategies to promote positive behaviour and create nurturing environments for children and young individuals. Explore theories of behaviour management and learn practical techniques to guide and support their emotional growth. Emotional Intelligence and Human Behaviour: Uncover the secrets behind emotional intelligence and how it influences human behaviour. Gain a deeper understanding of emotional awareness, empathy, and effective communication, empowering you to build stronger relationships both personally and professionally. CBT Tools and Strategies: Dive into the world of Cognitive-Behavioral Therapy (CBT) and its powerful impact on mental well-being. Explore a range of CBT tools and techniques to address various emotional challenges, equipping you with valuable skills to support others on their path to healing and self-discovery. Don't miss this opportunity to enhance your understanding of emotional intelligence, positive behaviour, and CBT strategies, opening doors to a rewarding career focused on supporting others in their emotional well-being. Enrol today and embark on a journey of transformation. CBT, CBT, CBT... the possibilities are endless! CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Psychologists and therapists seek to expand their knowledge and skills. Teachers and educators looking to create supportive and inclusive learning environments. Social workers and counsellors who aim to enhance their ability to provide effective guidance and support. Parents and caregivers who are interested in understanding and managing behaviour in children and youth. Individuals seeking personal growth and a deeper understanding of human emotions. Career path Mental Health Support Worker - £24,000 to £30,000/year. School Counsellor - £26,000 to £35,000/year. Behavioural Therapist - £30,000 to £40,000/year. Emotional Intelligence Trainer - £32,000 to £45,000/year. Child and Youth Worker - £35,000 to £50,000/year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for Positive Behaviour in Children and Youth absolutely free! Upon finishing Emotional Intelligence and Human Behaviour and CBT Tools and Strategies, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!
Discover a rewarding career in the field of Clinical Psychology, Mental Health, and ADHD Awareness with our comprehensive bundle. In the UK, this field offers lucrative opportunities, with professionals earning a salary range of £30,000 to £60,000 per year. This bundle includes three enlightening courses that delve into the fascinating realms of Clinical Psychology, Mental Health Awareness, and ADHD Awareness. Explore the depths of the human mind and make a difference in the field of Clinical Psychology, Mental Health, and ADHD Awareness with our comprehensive bundle. Gain practical applications of psychological theories in the Clinical Psychology course, delve into the complexities of mental health disorders in the Mental Health Awareness course, and acquire deep insights into ADHD and evidence-based interventions in the ADHD Awareness course. Whether you're a psychology graduate, a healthcare professional, or passionate about mental health, this transformative learning experience equips you with essential skills to embark on a rewarding career and make a positive impact in these fields. Unleash your potential and embark on a fulfilling journey towards Clinical Psychology, Mental Health, and ADHD Awareness. Each course in this Clinical Psychology, Mental Health & ADHD Awareness bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Clinical Psychology Mental Health Awareness ADHD Awareness Learning Outcome: By enrolling in this bundle, you will develop a wide range of essential skills and knowledge to excel in these fields. Some of the learning outcomes include: Understanding the foundations of clinical psychology and its application in real-world scenarios. Exploring the various mental health disorders and their impact on individuals and society. Gaining insights into the diagnosis and treatment options available for ADHD. Developing effective communication and empathetic listening skills when working with individuals experiencing mental health challenges. Acquiring knowledge of ethical considerations and professional standards within the field. Enhancing your critical thinking abilities to evaluate psychological research and apply evidence-based practices. The Clinical Psychology course equips you with a deep understanding of the human mind, exploring various psychological theories and their practical applications. Gain insights into psychological assessment techniques and therapeutic interventions, enabling you to make a positive impact on individuals' lives. The Mental Health Awareness course delves into the complexities of mental health issues, shedding light on common disorders, their causes, and effective strategies for supporting those affected. Lastly, the ADHD Awareness course focuses specifically on Attention-Deficit/Hyperactivity Disorder, equipping you with knowledge about its symptoms, diagnosis, and evidence-based interventions. Embark on an enriching journey in Clinical Psychology, Mental Health, and ADHD Awareness, and unlock a world of opportunities in this dynamic and impactful field. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for individuals aspiring to pursue a career in Clinical Psychology, mental health support roles, or those who wish to broaden their knowledge in these areas. Whether you are a psychology graduate seeking specialisation or a healthcare professional aiming to expand your expertise, this bundle offers invaluable insights into these crucial subjects. Career path This course bundle will be beneficial for anyone looking to pursue a career as: Clinical Psychologist - £30K to £60K/year Mental Health Counselor - £24K to £40K/year ADHD Specialist - £30K to £50K/year Therapist - £24K to £50K/year Researcher in Clinical Psychology - £30K to £45K/year Mental Health Advocate - £20K to £35K/year Support Worker in Mental Health - £18K to £25K/year Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for Clinical Psychology absolutely free! Upon finishing Mental Health Awareness and ADHD Awareness, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!
Description: Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages99 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 6 Hours 38 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about acceptance & commitment therapy Understand the core competencies and principles of acceptance & commitment therapy Explore the various areas of acceptance & commitment therapy Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert counsellor and therapist Acceptance & Commitment Therapy (ACT) Course Master the skills you need to propel your career forward in crime psychology & criminology. This course will equip you with the essential knowledge and skillset that will make you a confident crime psychologist & criminologist and take your career to the next level. This comprehensive acceptance & commitment therapy course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this acceptance & commitment therapy course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective crime psychology & criminology practice and equip you with the essential skills, confidence and competence to assist you in the crime psychology & criminology industry. You'll gain a solid understanding of the core competencies required to drive a successful career in crime psychology & criminology. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for crime psychologist & criminologist or for people who are aspiring to specialise in crime psychology & criminology. Enrol in this acceptance & commitment therapy course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive acceptance & commitment therapy course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this crime psychology & criminology can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This acceptance & commitment therapy course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This acceptance & commitment therapy course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This acceptance & commitment therapy course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction To The Course About The Tutor 00:03:00 About The Course 00:06:00 Introduction To The Course What is ACT 00:11:00 Steven C.Hayes and ACT 00:06:00 The Principles of ACT Relational Frame Theory (RFT) 00:15:00 Foundations of Acceptance and Commitment Therapy (ACT) 00:10:00 The Model of ACT 00:14:00 Why 'Stuck' But Not Broken 00:10:00 What is 'Psychological Flexibility' and Why it's Important 00:13:00 The Therapeutic Relationship in ACT 00:10:00 Core Processes in ACT Acceptance 00:13:00 Cognitive Defusion 00:11:00 Contacting The Present Moment (Being Present) 00:18:00 The Observing Self ('Self as Context') 00:12:00 Values (Understanding Your Values) 00:15:00 Committed Action 00:10:00 Positive Psychology and The Happiness Trap 'The Happiness Trap' 00:12:00 Getting 'Unstuck' 00:13:00 The Issues With Thoughts 00:11:00 Why 'Suppressing Thoughts' is Not Always Helpful 00:09:00 Experiential Avoidance 00:10:00 Acceptance Vs Letting Go 00:12:00 When Emotions Don,t Want to Disappear Why Self-Doubt is a 'Normal' Phenomena 00:13:00 Why Emotional Pain is so Persistent 00:15:00 Normalising Clients' Struggles With Their Emotions 00:11:00 Dealing With Feelings From 'The Past' 00:16:00 ACT in Practice The 'Passengers on The Bus' Exercise 00:11:00 'The Struggle Switch' Exercise 00:06:00 'Thanking Your Mind' Exercise 00:09:00 Positive Thinking and Cognitive Restructuring 00:13:00 ACT for Mental Health Disorders 00:13:00 Bonus Sections BONUS 1: Stress- and Anxiety Management 00:15:00 BONUS 2: Psychology of Alcohol & Drug Addictions 00:18:00 Thank You and Good Bye! Thank You and Good Bye 00:02:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Webinar - Full Recording This webinar will provide an interactive overview on the use of experiential imagery and visualisation techniques in the treatment of anxiety, depression, trauma and suicide management. OVERVIEW Imagery and Thinking Activation and Consolidation TREATMENT Basic imagery techniques for all clients Imagery Techniques for anxiety, depression and anger Imagery Techniques for PTSD Imagery techniques for Compassion Focused Therapy Imagery Techniques in Suicide prevention Implementation for your practice. Imagery techniques applied to ourselves as therapists Summary What is the workshop about? This workshop will cover the the role of imagery in maintaining psychological distress and the use of visualisation-based techniques in therapeutic practice. There will be practical demonstrations and the opportunity to apply key techniques to therapists ourselves. Who should attend? This workshop is aimed at therapists, counsellors, advisers, educationalists, health care workers, social workers and students in these areas. It is particularly useful for counsellors who do not normally work within a cognitive or behavioural model but want to explore tried and tested techniques. Similarly, counsellors and therapists working within this tradition are likely to find this workshop a useful refresher in the latest approaches. It is also suitable for anyone with an interest in contemporary practice in this area. What have previous delegates said about this workshop? Particularly interesting to apply visualisation techniques to ourselves as therapists. Excellent . Very interesting .Thank you . I am newly qualified and though I have used imagery before, my experience is not that broad, so this was very helpful to understand how useful it can be across different disorders and also for me as a therapist. Excellent pacing, very resourceful and easy to understand. Lots of practical ideas to use for practice. Thank you! I loved this workshop, it was informative and give me more ideas as to how to use imagery. I feel more confident about using imagery in my role Informative, good ideas Engaging, well paced and informative. I'm a qualified CBT therapist and found this really increased my knowledge giving particular skills and ways of delivering. Very enjoyable and informative. I got new ideas for use of visualisation work with clients and also for my own self reflection. Thank you! This was a very informative workshop. I will use it in my practice I found it great, and I have used visualisation in a small way but feel I can approach with more confidence. Resources A full set of slides with extensive clickable links to online resources, is sent free to all delegates after the event. This also includes references to key sources. Who is leading this webinar? Professor Patrick McGhee is a CBT therapist, psychologist and UK National Teaching Fellow. Educated at the universities of Glasgow and Oxford, he has completed CPD programmes at Harvard Business School and Ashridge. In 2017 he was a Visiting Fellow/Scholar at the universities of Cornell, Yale and MIT in the USA. He has taught, researched or practised in psychology and therapy for 30 years. His first post was a Research Fellow in Psychiatry and Psychology at St George's Hospital Medical School, University of London. He is the author of Thinking Psychologically (Palgrave) and co-editor of Accounting for Relationships (Methuen). He is an occasional columnist for the Guardian, the BBC and the Times Higher. He currently works in private practice in Greater Manchester. He has full accreditation from the British Association for Behavioural and Cognitive Psychotherapists.
Course overview Severe stress leads to social anxiety and is a massive barrier to success. It can affect your daily routine, work and relationship. Social Anxiety disorder has a detrimental effect on your mental and physical health. However, learning the coping skills of Acceptance and Commitment Therapy can build your inner strength and improve your social interaction with others. In this ACT Therapy for Social Anxiety Disorder course, you will learn Acceptance and Commitment Therapy techniques to calm your social anxiety. We will introduce you to ACT's core processes for psychological flexibility. You will determine the factors that trigger social anxiety and understand the process of social anxiety diagnosis. Next, you will learn about the social components of safety behavior and determine the benefits of mindfulness in social anxiety. Finally, you will get to grips with the specific skills to manage your overwhelming thoughts on your own, feel better and get through the day. Learning outcomes Develop a comprehensive understanding of social anxiety Have a better grasp of how ACT works Be able to identify what triggers social anxiety Understand the types of safety behaviors Explore the fundamental aspects of mindfulness Discover the muscle relaxation exercises Learn about the thought diffusion techniques Who Is This Course For? This Diploma in Managerial Accounting course is recommended to anyone interested in learning the ACT fundamentals and how it treats social anxiety disorders. In addition, the skills gained from this training will provide excellent opportunities for career advancement. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The ACT Therapy for Social Anxiety Disorder Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Mental Health Support Worker Mental Health Nurse Meditation & Energy Healing Educator Section 01 Introduction 00:03:00 What is ACT 00:06:00 Defining Social Anxiety 00:03:00 Diagnosis of Social Anxiety 00:04:00 Situations That Trigger Social Anxiety 00:01:00 Section 02 Four Component of Safety Behavior 00:02:00 Types of Safety Behaviors 00:05:00 Knowing What Really Matters 00:10:00 Section 03 Mindfulness 00:03:00 Anapana Meditation 00:05:00 Acceptance of Bodily Sensations 00:04:00 Vipassana Meditation 00:08:00 Being with Anxiety 00:03:00 Section 04 Introduction 00:01:00 Types of Anxiety Thought 00:07:00 The Thought That 00:02:00 Labelling Effect 00:01:00 Ditching the Meaning 00:02:00 Waterfall Metaphor 00:01:00 Bringing It All Together 00:02:00 Wrap up 00:01:00 Section 05 Bonus Cognitive Defusion 00:11:00 Self as Context 00:14:00 Resources Resources - ACT Therapy for Social Anxiety Disorder 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: If you are facing some common mental health problems or interested to support someone who does, this Mental Skills Training can help you. It will provide the methods and techniques to not only develop skills such as concentration and positive body language, but also to foster personal characteristics such as self-esteem and positive competitive skills and behaviors. It will help you cope with issues of anxiety, stress low mood and other mild to moderate mental health problems through learning and skill development. So, get this course to learn more about yourself, gain confidence and develop skills in a welcoming, supportive and safe environment. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Mental Skills Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Mental Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module One: Getting Started 00:05:00 Module Two: Bloom's Taxonomy 00:10:00 Module Three: Knowledge 00:15:00 Module Four: Comprehension 00:15:00 Module Five: Application 00:15:00 Module Six: Analysis 00:15:00 Module Seven: Synthesis 00:15:00 Module Eight: Evaluation 00:15:00 Module Nine: Updated Version 00:15:00 Module Ten: Types of Knowledge 00:15:00 Module Eleven: Training 00:15:00 Module Twelve: Wrapping Up 00:05:00 Mock Exam Mock Exam- Mental Skills Training 00:20:00 Final Exam Final Exam- Mental Skills Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Customer service and the success of a company are interdependent. By offering excellent customer service, you can retain customers and grow your business. The Customer Care Training course combines all the essential knowledge in detail to enable you to become progressing in the competitive and dynamic customer care field. You will introduce to the most-needed skills to master the position as a customer care assistant or receptionist. Explore the necessity of having a customer service standards which indirectly reflects your brand's values. This course provides an excellent base for high-quality customer care to stay ahead in the robust and competitive job market, Upon successful completion of the course, you'll be able to handle issues for customers and do your best to ensure they are satisfied. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Care Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Care Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Overview Customer Care Promo FREE 00:02:00 Introductory video 00:01:00 Lesson Two: Experiencing Customer Care Exploring Our Own Experiences of Being Customers 00:01:00 Exploring Our Own Experiences Part Two 00:05:00 Lesson Three: Meet and Greet Meet and Greet 00:03:00 Lesson Four: Equality and Diversity Equality and Diversity 00:07:00 Lesson Five: Telephone Skills Developing Your Telephone Skills 00:12:00 Lesson Six: Hints and Tips Hints and Tips for Best Practice 00:18:00 Lesson Seven: Complaints Dealing with Complaints 00:11:00 Lesson Eight: Conclusion Conclusion 00:02:00 Assessment Assignment - Customer Care Training 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Course Overview The world of parapsychology is full of mystery. If you are intrigued by the fascinating facts of parapsychology, the Parapsychology Control course is perfect for you. This course will equip you with vast parapsychology knowledge and provide you with adequate skills to pursue a career as a parapsychologist or an astrologer. The Parapsychology Control course will introduce you to the principles of parapsychology and the paranormal. You will comprehend the concept of probability and coincidence. The engaging modules will educate you on the manifestation of the conscious and subconscious minds. You will receive valuable insights on meditation and learn a wide range of meditation techniques. This comprehensive course also includes lessons on alien investigations, astrology, psychic fraud and more. This Parapsychology Control course is filled with exciting information, and it is the perfect training ground for aspiring professionals in this industry. So if you are one of them, enroll today and fast-track your career. Learning Outcomes Understand the core principles of parapsychology and the paranormal Familiarize yourself with the concept of probability and coincidence Learn about the Placebo Effect and Physical Manifestations Deepen your knowledge of the manifestation of the conscious and subconscious mind Grasp the methods and techniques of meditation Gain in-depth knowledge of astrology. Who is this course for? The Parapsychology Control course is ideal for individuals who want to become parapsychologists or interested in learning about this subject. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Parapsychology Control course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Parapsychologist Astrologer Psychic Module 1: Introduction to Parapsychology and Paranormal Introduction to Parapsychology and Paranormal 00:15:00 Module 2: Probability and Coincidence Probability and Coincidence 00:18:00 Module 3: Placebo Effect Placebo Effect 00:17:00 Module 4: Physical Manifestations and Reactions Physical Manifestations and Reactions 00:15:00 Module 5: Manifestation on the Conscious & Subconscious Mind Manifestation on the Conscious & Subconscious Mind 00:18:00 Module 6: Meditation Meditation 00:19:00 Module 7: Astrology Astrology 00:14:00 Module 8: The Psychology of Psychic Fraud The Psychology of Psychic Fraud 00:12:00 Module 9: Investigating Aliens and UFO Investigating Aliens and UFO 00:21:00 Module 10: The Origin and Legends in Different Cultures The Origin and Legends in Different Cultures 00:16:00 Module 11: Exploring the Theories Exploring the Theories 00:24:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Highlights of the Course Course Type: Online Learning Duration: 2 Hours 30 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Microsoft Word Understand the core competencies and principles of Microsoft Word Explore the various areas of Microsoft Word Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert office admin Acceptance and Commitment Therapy (ACT) Techniques Master the skills you need to propel your career forward in acceptance & commitment therapy. This course will equip you with the essential knowledge and skillset that will make you a confident counsellor and take your career to the next level. This comprehensive acceptance and commitment therapy course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this acceptance and commitment therapy course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective acceptance & commitment therapy practice and equip you with the essential skills, confidence and competence to assist you in the acceptance & commitment therapy industry. You'll gain a solid understanding of the core competencies required to drive a successful career in acceptance & commitment therapy. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for counsellor or for people who are aspiring to specialise in acceptance & commitment therapy. Enrol in this acceptance and commitment therapy course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive acceptance and commitment therapy course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this acceptance & commitment therapy can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This acceptance and commitment therapy course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This acceptance and commitment therapy course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This acceptance and commitment therapy course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Supplementary Resources Supplementary Resources - Certification in Acceptance and Commitment Therapy (ACT) 00:00:00 Introduction to Acceptance and Commitment Therapy (ACT) Programme Overview 00:02:00 The Dilemma of Human Suffering 00:06:00 Foundation of ACT 00:05:00 ACT Techniques Being Present 00:08:00 Acceptance 00:04:00 Cognitive Defusion 00:06:00 Self-as-Context 00:08:00 Values 00:02:00 Committed Action 00:04:00 Mindfulness 00:09:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00