Overview The Criminal Intelligence Certificate and Forensic Science Diploma course offers comprehensive training in criminal intelligence analysis, forensic science, money laundering, anti-money laundering regulations, risk-based approaches, customer due diligence, suspicious conduct, criminal psychology, research methods in crime analysis, counterterrorism, technology in criminal intelligence analysis, and the criminal justice system in England and Wales. Participants will gain knowledge and skills in both criminal intelligence analysis and forensic science. Learning Outcomes: Understand the concept of money laundering and its implications in financial crimes. Gain knowledge of the Proceeds of Crime Act 2002 and its role in combating money laundering. Explore the development of anti-money laundering regulation and its impact on financial institutions. Understand the responsibilities of the Money Laundering Reporting Office in detecting and reporting suspicious transactions. Learn about the risk-based approach in anti-money laundering efforts and its application in identifying and managing risks. Develop skills in conducting customer due diligence to assess the integrity and credibility of individuals and organizations. Identify suspicious conduct and transactions that may be indicative of money laundering activities. Gain an understanding of criminal intelligence analysis and its methodologies for analyzing crime data and trends. Develop the skills and competencies required to perform effective criminal intelligence analysis. Explore the fundamentals of criminal psychology and its relevance in understanding criminal behavior and motivations. Learn research methods specific to crime analysis and utilize them to gather and analyze relevant data. Understand the intersection of counterterrorism efforts and criminal intelligence analysis in the context of national security. Explore the role of technology in criminal intelligence analysis and its practical applications in data gathering and analysis. Gain insights into the criminal justice system in England and Wales and its implications for intelligence analysis and forensic science. Why buy this Criminal Intelligence Certificate and Forensic Science Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Criminal Intelligence Certificate and Forensic Science Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Criminal Intelligence Certificate and Forensic Science Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Criminal Intelligence Certificate and Forensic Science Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Criminal Intelligence Certificate and Forensic Science Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Criminal Intelligence Certificate and Forensic Science Diploma Introduction to Money Laundering 00:15:00 Proceeds of Crime Act 2002 00:17:00 Development of Anti-Money Laundering Regulation 00:18:00 Responsibility of the Money Laundering Reporting Office 00:18:00 Risk-based Approach 00:20:00 Customer Due Diligence 00:21:00 Suspicious Conduct and Transactions 00:20:00 Module 08: Criminal Intelligence Analysis 00:17:00 Module 09: Criminal Intelligence Analyst - Skills and Competencies 00:17:00 Module 10: Understanding Criminal Psychology 00:37:00 Module 11: Research Methods in Crime Analysis 00:28:00 Module 12: Counterterrorism and Criminal Intelligence Analysis 00:18:00 Module 13: Technology in Criminal Intelligence Analysis 00:19:00 Module 14: The Criminal Justice System in England and Wales 00:19:00
Level 5 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
This is a course for everyone: non-dancers, dancers, health professionals, just anyone interested in knowling the benefits of dances at the psychological and neurological level. Part of this will be lecture and part of it will be practical with exercises that really tap and enchance those benefits. You will be able to take those movement techniques with you and apply to your day and practice.
Five half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This Child Counsellor Training course will help you to gain specialised skills in child psychology, communication and counselling techniques, equipping you to provide essential support and guidance to children facing emotional challenges and fostering a fulfilling career in child counselling. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Learn the definition of child counselling and valuable insights into a child's emotional well-being, mental health, and social development Understand how to diagnose child psychological issues such as grief and bereavement, stress, child bullying, and child abuse Understand the child's development cycle and identify which stage requires critical observation and counselling Understand language tones or non-verbal skills to understand children's concerns and challenges Learn about the sensitive relationship between the child, parent, and teacher Understand child behavioural therapies and creative skills to keep children happy and engaged Learn about the therapeutic process to handle distressed kids Understand how to counsel children who have suffered significant setbacks in families Learn about the significance of emotional intimacy while dealing with children Why Child Counsellor Training Course Level 3 right for you? Although you may believe that counselling is the same for everyone, however, the approach for children and adolescents is slightly different. If you are aspiring to be a child counsellor, this Child Counsellor Course will help you develop the necessary abilities for a rewarding career in child counselling. This comprehensive Level 3 Counselling Course is designed to help you understand child counselling in-depth, children's growth and development, the relationship between a parent, child, and teacher, therapeutic language, psychological issues, and therapeutic outcomes. You'll learn about counselling relationships and behaviour therapies, as well as how to interact with children with this child counselling courses online. You'll also learn about child development and the complexity of growth, including psychological issues and therapeutic outcomes. Finally, you will learn how to begin your career as a counselling professional. Upon successful completion of this level 3 counselling course, you will gain extensive knowledge to deal with the children emotionally and mentally, understand different methods that can be used to understand children better, and the recovery process to follow thereafter. This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. You can also contact us for more information. Child Counsellor Training Course Level 3 Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction About the Course & the Instructor Definition of Counselling The Counselling Relationship Psychology of Growth and Development The Development Cycle Parent, Child, Teacher Relationships The Complexities of Growth Introduction - Psychological Development Therapeutic Language Conflict and Stress Behavioural Therapies Working with Children The Use of Language Memory Psychological Issues Grief and Bereavement Exploring Grief and Letting Go Dysfunctional Families What is Co-Dependency Child Bullying and Child Abuse Therapeutic Outcomes Psychological Study of Education Transformation Using Newly Found Skills Recovery - The Therapeutic Process Moving on - Emotional Intimacy Working as a Counsellor Setting Up a Practice Who should take this course? This Child Counselling Training Online Course is primarily aimed at: Parents Teachers Child Counsellor Aspiring Child Counsellor Students of Psychology This training is, however, not restricted to a particular profession or field of endeavour. It may also benefit a larger range of people who want to learn more about child counselling. Entry Requirements There are no academic entry requirements for this Child Counsellor Training Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Child Counsellor Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. You can also check out our Addiction Psychology Course Online and gain valuable insight into the theories of addiction. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs What is a child counsellor? A child counsellor helps the client identify and understand their life problem. They advise and guide the child about how to handle life issues. What are the skills I need to become a child counsellor? The child counsellor profession is very challenging as you have to deal with children. To successfully do this work, you must have patience, affection, tolerance and more. How long is a level 3 counselling course? At least one year of full-time or two years of part-time classroom-based tuition including integral, supervised placements of at least 100 hours, allowing you to work within an organisation and practise your skills with clients under supervision. How will I be learning this Child Counsellor Training Course Online Level 3? You will be getting the training with the help of an industrial expert. They will teach the course comprehensively. The course tutor will use material and interactive videos to teach the lesson. How Much does a child consellor earn in the UK? A child consellor earns £31,646 per year. However, it may vary depending on the palace, experience and company. Can a counsellor be called a doctor? A counsellor can not be called a doctor unless they hold a doctoral degree, such as a Doctor of Psychology or a Doctor of Philosophy in counselling or a related field. What can I do with a level 3 counselling certificate? You can work as a helper, or a trainee counsellor, in areas such as mental health, substance misuse, health, and social care. Further training would be helpful to become a fully-qualified counsellor. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is the benefit of doing an accredited course? You will only realize the benefit of having a CPD-accredited certificate once you face the corporate world. As employees, job places, and more value the CPD-accredited certificate, you must own this certificate by doing the course with us. What do you mean by a CPD course? CPD refers to Continuing Professional Development, and the CPD-accredited course is developed for individuals who want to improve and update their skills within their professional field continuously. This certificate claims that the certificate holder's knowledge is up-to-date in their work area.
In today's fast-paced world, understanding the mental health of children and adolescents is more crucial than ever. Equip yourself with the knowledge and skills to make a significant impact on young lives through our comprehensive course, "Mental Health of Children and Adolescents." Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This course provides a comprehensive understanding of children's and adolescents' mental health. Learners will explore the basics of mental health and child psychology, focusing on how relationships and attachment form in early childhood. The course examines the effects of separation and loss on these bonds, as well as various factors that influence a child's development. Participants will learn about common mental health issues, including autism, ADHD, and dyslexia, and effective strategies for managing these conditions. The course also covers self-harming behaviors, mental health treatments, and medications. Additionally, it looks at how mental health evolves throughout a person's life and examines relevant UK legislation and societal perspectives on mental health. By the end, learners will be equipped with the knowledge to understand, support, and advocate for the mental well-being of young people. Course Curriculum Module 01: Introduction to Mental Health Module 02: Child Psychology Module 03: Attachment and Relationship Building in Childhood Module 04: Impacts of Separation and Loss on Attachment Module 05: Factors that Influence Development Module 06: Mental Health Problems in Young and Adults Module 07: Other Mental Health Problems in Young and Adults Module 08: Autism, ADHD and Dyslexia in Young and Adults Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults Module 10: The Self Harming Behaviour Module 11: Mental Health Treatment and Medicine Module 12: Mental Health over Life Span and Society in the UK Module 13: Mental Health Related Legislations in the UK Learning Outcomes: Understand fundamental principles of mental health in children and adolescents. Explore core concepts of child psychology and development. Examine attachment and relationship building during childhood. Analyse impacts of separation and loss on attachment. Identify factors influencing developmental trajectories. Recognise and address mental health problems in young individuals. CPD 10 CPD hours / points Accredited by CPD Quality Standards Mental Health of Children and Adolescents 3:41:20 1: Module 01: Introduction to Mental Health 14:09 2: Module 02: Child Psychology 21:26 3: Module 03: Attachment and Relationship Building in Childhood 28:33 4: Module 04: Impacts of Separation and Loss on Attachment 16:00 5: Module 05: Factors that Influence Development 18:39 6: Module 06: Mental Health Problems in Young and Adults 10:22 7: Module 07: Other Mental Health Problems in Young and Adults 10:42 8: Module 08: Autism, ADHD and Dyslexia in Young and Adults 20:59 9: Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults 21:42 10: Module 10: The Self Harming Behaviour 13:14 11: Module 11: Mental Health Treatment and Medicine 13:16 12: Module 12: Mental Health over Life Span and Society in the UK 09:49 13: Module 13: Mental Health Related Legislations in the UK 21:29 14: CPD Certificate - Free 01:00 Who is this course for? Aspiring child psychologists and counsellors. Educators seeking mental health insights. Social workers aiding youth development. Healthcare professionals focusing on child and adolescent well-being. Parents and caregivers wanting mental health knowledge. Career path Child Psychologist School Counsellor Youth Worker Educational Psychologist Social Worker Mental Health Support Worker Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Elevating your career in "Life Coaching, Leadership & Management" has never been more crucial. Recent studies indicate a 40% increase in demand for professionals skilled in these areas over the past five years, reflecting a dynamic shift in the corporate and personal development sectors. This rise is propelled by the recognition of effective leadership, efficient management, and impactful life coaching as indispensable skills in navigating today's complex work environments and personal challenges. Our "Life Coaching, Leadership & Management with Train the Trainer QLS Endorsed Diploma" bundle is meticulously designed to address this growing need, offering a comprehensive suite of QLS Endorsed and CPD QS Accredited courses. This unique combination of Life Coaching, Leadership & Management" ensures that learners are not only equipped with theoretical knowledge but also develop a profound understanding of personal growth, resilience, and the art of mentoring, positioning them as sought-after professionals in their field. QLS Endorsed Courses: Course 01: Diploma in Train the Trainer Bootcamp at QLS Level 4 Course 02: Diploma in Leadership & Management at QLS Level 5 Course 03: Diploma in Life Coaching & Career Development at QLS Level 5 CPD QS Accredited Courses: Course 04: Coaching & Mentoring Course 05: Personal Development Coach with Positive Psychology Training Course 06: Networking Skills for Personal Success Course 07: The Power of Change Course 08: Assertiveness and Self Confidence Development Course 09: The Power of Resilience Course 10: Spiritual Life Coaching Diploma Course Course 11: Learn to Make a Fresh Start in Your Life Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive Life Coaching, Leadership & Management" bundle, endorsed by the prestigious QLS and accredited by CPD. With industry-specific knowledge and essential career skills, you'll be well-equipped to make your mark in Life Coaching, Leadership & Management with Train the Trainer QLS Endorsed Diploma . Learning Outcomes: Mastery in Leadership and Management: Gain an in-depth understanding of Life Coaching, Leadership & Management" to effectively lead teams and manage resources. Professional Life Coaching Skills: Develop the ability to coach and mentor individuals for personal and career growth, fostering positive change and resilience through Life Coaching, Leadership & Management". Advanced Communication Techniques: Learn the art of assertiveness and self-confidence to enhance interpersonal skills and workplace dynamics by Life Coaching, Leadership & Management" courses. Career Development Strategies: Equip yourself with tools for impactful CV writing, job searching, and career planning for sustained professional growth. Personal Development and Positive Psychology: Understand the principles of positive psychology for personal development, spiritual life coaching, and creating a resilient mindset across Life Coaching, Leadership & Management" courses. Public Speaking and Presentation Mastery: Master public speaking and presentation skills to communicate effectively and persuasively in any setting. This "Life Coaching, Leadership & Management" bundle stands as a beacon for those aspiring to elevate their professional and personal spheres through comprehensive theoretical understanding and transformative insights. The meticulously designed Life Coaching, Leadership & Management" courses delve deep into the realms of effective leadership, robust management practices, and the nuanced art of life coaching. As participants journey through the Life Coaching, Leadership & Management" diplomas and accredited courses, they will unravel the complexities of leading with empathy, managing with precision, and coaching with a transformative impact. The curriculum is structured to foster a deep understanding of how positive psychology, assertiveness, and resilience can be harnessed to not only navigate but thrive in the challenges of personal development and professional leadership. Beyond the core competencies of leadership and management, this Life Coaching, Leadership & Management" bundle offers a unique exploration into personal growth and career development strategies. It equips learners with the skills to craft compelling narratives for career advancement, from impactful CV writing to mastering the art of networking. Each Life Coaching, Leadership & Management" courses are a stepping stone towards becoming a more effective communicator, a more resilient individual, and a more inspirational leader. Learners are guided to explore the power of change and resilience, developing a toolkit for personal success that is both broad and deeply nuanced. The "Life Coaching, Leadership & Management" bundle is not just about professional growth; it's a transformative journey that prepares individuals to make meaningful impacts in their lives and the lives of those they lead and coach. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This comprehensive Life Coaching, Leadership & Management" package is designed for: Aspiring and current managers seeking to enhance their leadership capabilities in Life Coaching, Leadership & Management". Individuals interested in becoming professional life coaches or mentors through Life Coaching, Leadership & Management" course. Professionals aiming to improve their public speaking and presentation skills. Those looking to develop personal resilience and positive psychology practices. Career changers or individuals seeking to redefine their professional path with Life Coaching, Leadership & Management". Anyone interested in personal development and effective communication skills. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Specialize as a Life Coach, including spiritual coaching. Assume leadership roles with advanced management skills. Guide individuals through career transitions as a Career Advisor. Train in corporate settings focusing on personal development and workplace culture. Consult on personal development and self-confidence. Excel in networking and relationship management professionally. Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included
Description Life Skills Coaching Diploma Coaching is a profession which is greatly different from fields like counselling, mentoring, consulting, therapy, etc. In a coaching process issues relating to business, profession, personal relationships, etc. can be discussed and solved. A coach will examine the present situation and find out the challenges and obstacles and suggest a plan to act in order to solve the issues. Life coaching is a profession that suits best for a person who finds happiness and satisfaction in motivating and inspiring others. Life coaches use various methods that will help the clients set and reach their goals. Coaching is not meant for any psychological problems and coaches are not consultants or therapists. Life coaching has developed into a broader discipline by drawing inspiration from subjects like psychology, sociology, mentoring, counselling, etc. What You Will Learn 1: Coaching 2: Personal brilliance model 3: Listening skills 4: Questioning skills 5: Rapport building 6: The grow model 7: Best life coach process 8: Managing coaching meetings 9: Appropriate styles of feedback 10: ICF code of ethics Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Enter the fascinating world of criminal investigation and test your deductive skills to see if they would suffice in real-life incidents. This Criminology Complete Bundle brings together three fundamental areas of Policing (Profiling, Psychology, and Forensics) and trains you in their use. Along with this Criminology course, you will get 10 additional Career development courses, an original hardcopy certificate, a transcript, and a student ID card. What other courses are included with this Criminology Complete Bundle? Course 1: Criminology Complete Bundle Course 2: Criminal Intelligence Training Course 3: Certificate in Anti-Money Laundering (AML) Course 4: Paralegal Law and Skills Course 5: Security Management Advanced Diploma Course 6: Domestic Violence and Abuse Awareness - Level 2 Course 7: Financial Investigator Course 8: Network Security Level 2 Course 9: Decision-Making Course 10: Time Management Course 11: First Aid at Work With true crimes and 'armchair detection' being a popular pastime for many people, this innovative tutorial brings together different investigative techniques and explains their importance in the modern Justice System. You will be given opportunities to test and explore the theories in interactive exercises and see if a career in more law enforcement might be in your future. Learning Outcomes of Criminology Complete Bundle By the end of the course, learners will be able to: Demonstrate a good understanding of criminology, profiling and forensics. Understand the classification of crimes and different types of crime, such as violent crimes, assault, murder, etc. Understand the basics of social psychology Understand cognitive psychology and its applications Understand the victimology and criminal justice system in England and Wales Understand the basics of crime scenes and dealing with crimes. Learn about forensic science and the phases of profiling. Understand criminal psychology and the motives behind crimes. Learn about the Psychology of Atypical (Abnormal) Behaviour Master different research methods Explore the criminal and offender profiling science and logic and much more... So enrol now in this Criminology Bundle to advance your career! Course Curriculum of Criminology Bundle Criminology Complete Bundle Perspectives in Psychology Social Psychology Cognitive Psychology and Its Applications Child Development The Psychology of Atypical (Abnormal) Behaviour Research Methods Resource Materials Criminology Domestic Violence and Criminal Intelligence The detailed curriculum of the bundle is given in the resources section. How will I get my Certificate? After successfully completing the Criminology course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Criminology bundle. Requirements This Criminology course has been designed to be fully compatible with tablets and smartphones. Career path This Criminology Bundle is ideal for anyone who has an interest in learning about Criminology and wants to make a career in the relevant fields, which includes: Detectives. Crime Journalists. Crime Reporters. Lawyers. Psychologists and Counsellors. Certificates Certificate of completion Hard copy certificate - Included Hard copy certificate You will get the Hard Copy certificate for the title course (Criminology) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included
This one-day course introduces the field of user experience and provides an excellent entry point to our other specialised training courses. UX processes and practices have become a central component of product design, service design and web design.