Course Overview: The 'Complete Communication Skills Master Class for Life' is a comprehensive and innovative course designed to transform your communication abilities and empower you with the tools to excel in any situation. Communication is the key to success in every aspect of life. Whether you want to improve your relationships, advance your career, or make a positive impact on the world, you need to master the art of communication. Statistics reveal that individuals with strong communication skills are more likely to secure leadership positions and earn higher salaries. According to a recent study, 85% of employers rank communication skills as one of the most crucial attributes when evaluating potential candidates. With this in mind, this course has been meticulously crafted to equip you with the necessary techniques to communicate effectively, persuasively, and with impact. Through a dynamic and engaging learning experience, this course will take you on a journey of self-discovery and skill development. Drawing inspiration from the latest research in psychology, communication theory, and interpersonal dynamics, each module provides necessary tools and strategies that can be applied immediately in your personal and professional life. Key Features of the Course: CPD Certificate: Upon successfully completing the course, you will receive a CPD certificate, validating your newly acquired communication skills. 24/7 Learning Assistance: Yes, it's available round-the-clock to provide guidance, support, and clarification whenever needed, ensuring an optimal learning experience. Who is This Course For? This course is suitable for individuals from all walks of life who are eager to enhance their communication skills. Whether you're a professional aiming to advance your career, a student preparing for job interviews, an entrepreneur looking to pitch ideas, or simply someone who wishes to become a more confident and effective communicator, this course is tailored to your needs. What You Will Learn: In this course, you will embark on a transformative journey through seven modules, each focusing on a specific aspect of communication skills: Module 01: Effective Communication - Discover the fundamentals of effective communication, including active listening, non-verbal cues, and adapting to different communication styles. Module 02: How to Talk to Anyone - Unlock the secrets of engaging conversations, learn techniques to build rapport, and develop your networking skills. Module 03: Power of Storytelling - Harness the persuasive power of storytelling to captivate your audience, convey complex ideas, and inspire action. Module 04: Becoming an Influencer - Master the art of influence and learn strategies to persuade and motivate others effectively. Module 05: Importance of Body Language - Understand the impact of body language in communication, learn to interpret non-verbal cues, and enhance your body language skills. Module 06: Communication Skills for Job Interviews - Gain confidence and ace your interviews by learning essential communication techniques specific to job interviews. Module 07: Public Speaking - Overcome stage fright, deliver impactful presentations, and become a confident public speaker. Why Enrol in This Course: By enrolling in this course, you will acquire essential communication skills with clarity, confidence, and charisma. This course has received top reviews from learners who have successfully transformed their communication abilities, leading to improved relationships, enhanced career prospects, and increased self-confidence. Additionally, this course has been recently updated to incorporate the latest trends and best practices in communication, ensuring you receive the most relevant and up-to-date content. Requirements: No prior experience or specific qualifications are optional to enrol in this course. Simply come with an open mind, a willingness to learn, and a desire to enhance your communication skills. Career Path: Upon completion of this course, you will be equipped with the communication skills necessary for various professions, including: Marketing Manager - Average UK Salary: £45,000 Human Resources Manager - Average UK Salary: £50,000 Sales Representative - Average UK Salary: £30,000 Project Manager - Average UK Salary: £55,000 Teacher/Trainer - Average UK Salary: £35,000 Public Relations Officer - Average UK Salary: £30,000 Customer Service Manager - Average UK Salary: £40,000 Certification: Upon successfully completing the 'Complete Communication Skills Master Class for Life' course, you will receive a CPD certificate, recognising your achievement and validating your newly acquired communication skills. Enrol today in this innovative course and unlock the power of effective communication to succeed in all areas of your life. Let your words become your greatest asset! Course Curriculum 1 sections • 7 lectures • 04:13:00 total length •Module 01: Effective Communication: 00:42:00 •Module 02: How to Talk to Anyone: 00:42:00 •Module 03: Power of Storytelling: 00:50:00 •Module 04: Becoming an Influencer: 00:31:00 •Module 05: Importance of Body Language: 00:27:00 •Module 06: Communication Skills for Job Interviews: 00:29:00 •Module 07: Public Speaking: 00:32:00
Description: Here is the surefire method every beginner project manager needs to quickly master Microsoft Project 2016. This Microsoft Project 2016 for Beginners is designed to help you develop a plan, assign resources to tasks, track progress, manage your budget and analyze workloads. By this course you will discover how to work with costs, deadlines, and overcome scheduling issues, how to subtasks, dependencies, deadlines, and resources, and all the detail you need to know as a beginner. So, why are you waiting for? Get some more knowledge and improve your skills by joining this course. Learning Outcomes: Project management basics, navigating and customizing the user interface, adding tasks and resources to a project and saving them Managing project time frames and changing working time Managing project tasks, adding summary tasks and milestones Managing project resources, allocating and levelling work resources Sharing and exporting projects, and adjusting project print views Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Project 2016 for Beginners is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Project 2016 for Beginners is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Starting a Project Project Management 101 00:15:00 ACTIVITY - PROJECT MANAGEMENT 101 00:05:00 Navigate and Customize the Project 2016 Interface 00:30:00 ACTIVITY - NAVIGATING AND CUSTOMIZING THE PROJECT 2016 INTERFACE 00:05:00 Add Tasks to a Project 00:15:00 ACTIVITY - ADDING TASKS TO A PROJECT 00:05:00 Add Resources to a Project 00:15:00 ACTIVITY - ADDING RESOURCES TO A PROJECT 00:05:00 Save a Project 00:15:00 ACTIVITY - SAVING A PROJECT 00:05:00 Working with Project Calendars Manage Project Time Frames 00:15:00 ACTIVITY - MANAGING PROJECT TIME FRAMES 00:05:00 Change Working Time 00:15:00 ACTIVITY - CHANGING THE WORKING TIME FOR A PROJECT 00:05:00 Working with Project Tasks Manage Project Tasks 00:15:00 ACTIVITY - MANAGING PROJECT TASKS 00:05:00 Add Summary Tasks and Milestones 00:15:00 ACTIVITY - ADDING SUMMARY TASKS AND MILESTONES 00:05:00 Working with Project Resources Manage Project Resources 00:15:00 ACTIVITY - MANAGING PROJECT RESOURCES 00:05:00 Allocate and Level Work Resources 00:15:00 ACTIVITY - LEVELING RESOURCES 00:05:00 Delivering a Project Plan Print Project Views 00:15:00 ACTIVITY - PRINTING A PROJECT VIEW 00:05:00 Share Projects 00:15:00 ACTIVITY -SHARING PROJECTS 00:05:00 Export Projects 00:15:00 ACTIVITY - EXPORTING A PROJECT 00:05:00 Activities Activities - Microsoft Project 2016 for Beginners 00:00:00 Mock Exam Mock Exam- Microsoft Project 2016 for Beginners 00:20:00 Final Exam Final Exam- Microsoft Project 2016 for Beginners 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
PRINCE2 Agile® Practitioner, an advanced course blending PRINCE2 and Agile methodologies. Dive into strategic concepts, tailoring frameworks, and effective collaboration. Acquire the skills to manage complex projects seamlessly. About this course £696.00 11 lessons Accredited training Certificate of completion included Exam included Course curriculum IntroductionIntroduction Module 1Lesson - Understand the basic concepts of common agile ways of working Module 2Lesson 2 - Understand the purpose and context for combining PRINCE2 and the agile way of working Module 3Lesson 3 - Be able to apply and evaluate the focus areas to a project in an agile context Module 4Lesson 4 - Be able to fix and flex the six aspects of a project in an agile context Module 5 Lesson 5 - Be able to apply or tailor the PRINCE2 themes, principles, processes and management products to a project in an agile context The PRINCE2 Agile® courses on this page are offered by ITonlinelearning ATO/Affiliate of AXELOS Limited. PRINCE2 Agile® is a registered trademark of AXELOS Limited. All rights reserved.
PRINCE2 Agile® Foundation, a comprehensive program integrating PRINCE2 with agile methodologies. Learn foundational principles for successful project management, combining flexibility and structure. About this course £696.00 16 lessons Accredited training Certificate of completion included Exam inlcuded Course curriculum IntroductionIntroduction Module 1Lesson - Understand Key Concepts Relating to Projects & PRINCE2Test Your Knowledge Quiz Module 2Lesson - Understand Key Concepts Relating to Projects and PRINCE2 AgileTest Your Knowledge Quiz Module 3Lesson - Understand how PRINCE2 Principles, Themes, Processes and Management Products are Tailored and/or Applied in an Agile ContextTest Your Knowledge Quiz Module 4Lesson - Understand the Agile Ways of Working, Key Terms and TechniquesTest Your Knowledge Quiz Module 5 Lesson - Understand the Focus Areas in an Agile Context Test Your Knowledge Quiz The PRINCE2 Agile® courses on this page are offered by ITonlinelearning ATO/Affiliate of AXELOS Limited. PRINCE2 Agile® is a registered trademark of AXELOS Limited. All rights reserved.
PRINCE2 Practitioner certification is suitable for anyone managing projects. The Practitioner certification aims to confirm that you have sufficient knowledge and understanding to apply and tailor the method in a range of different project contexts. About this course £696.00 45 lessons Accredited training Certificate of completion included Exam included Course curriculum IntroductionCourse IntroductionPRINCE2 Practitioner SyllabusPRINCE2 Tutorbot Module 1Introduction Module 2PRINCE2 Process Walk Through Module 3PRINCE2 PrinciplesTest Your Knowledge Quiz Module 4PRINCE2 Organisation ThemeTest Your Knowledge Quiz Module 5PRINCE2 Starting up a Project ProcessTest Your Knowledge Quiz Module 6PRINCE2 Business Case ThemeTest Your Knowledge Quiz Module 7PRINCE2 Initiating a Project ProcessTest Your Knowledge Quiz Module 8PRINCE2 Directing a Project ProcessTest Your Knowledge Quiz Module 9PRINCE2 Progress ThemeTest Your Knowledge Quiz Module 10PRINCE2 Plans ThemeTest Your Knowledge Quiz Module 11PRINCE2 Quality ThemeTest Your Knowledge Quiz Module 12PRINCE2 Risk ThemeTest Your Knowledge Quiz Module 13PRINCE2 Change ThemeTest Your Knowledge Quiz Module 14PRINCE2 Controlling a Stage ProcessTest Your Knowledge Quiz Module 15PRINCE2 Managing Product Delivery ProcessTest Your Knowledge Quiz Module 16PRINCE2 Managing a Stage Boundary ProcessTest Your Knowledge Quiz Module 17PRINCE2 Closing a Project ProcessTest Your Knowledge Quiz Exam PreparationExam Preparation PRINCE2 Practitioner - Sample Examination PapersPRINCE2 Practitioner - Scenario BookletPRINCE2 Practioner Sample Examination 1 - Question BookletPRINCE2 Practioner Sample Examination 2 - Question BookletPRINCE2 Practioner Sample Examination 1 - RationalePRINCE2 Practioner Sample Examination 2 - Rationale Course DocumentsPRINCE2 Practitioner SyllabusPRINCE2 Glossary Internal Assessment TestInternal Assessment Test Course Feedback Course Feedback Form The PRINCE2® courses on this page are offered by ITonlinelearning ATO/Affiliate of AXELOS Limited. PRINCE2® is a registered trademark of AXELOS Limited. All rights reserved.
Geoengineering is a rapidly emerging field that focuses on manipulating the Earth’s environment to combat climate change. This course offers a deep dive into the science and techniques used in geoengineering, with a clear focus on methods designed to reduce global warming and other environmental issues. Students will explore various geoengineering concepts, from carbon capture and storage to solar radiation management, while evaluating their potential impact on the planet. The course is designed to equip learners with an understanding of the technological, ethical, and societal implications of these approaches. By the end of the course, learners will have a solid foundation in the core principles of geoengineering, enabling them to critically assess the possible solutions it offers for mitigating climate change. The course delves into both the technical and policy aspects, giving learners a well-rounded perspective on this cutting-edge field. It will also explore current research and debates surrounding geoengineering, providing an engaging experience that blends science with social responsibility. Whether you're looking to pursue a career in environmental sciences or simply have an interest in climate change solutions, this course offers a clear and accessible introduction to the field of geoengineering. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Earth Processes and Soil Basics Module 02: Soil Classification and Behaviour Module 03: Geotechnical Properties of Soils Module 04: Ground Improvement Techniques Module 05: Geoenvironmental Engineering Module 06: Geotechnical Site Investigation Learning Outcomes: Analyse Earth processes influencing soil behaviour for effective engineering solutions. Demonstrate proficiency in classifying soils to inform geotechnical decisions. Evaluate geotechnical properties of soils crucial for engineering applications. Apply ground improvement techniques for enhanced stability and performance. Assess the intersection of geotechnology and environmental considerations. Conduct geotechnical site investigations with precision and interpretive skills. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Civil engineers aspiring to specialise in geoengineering. Environmental scientists seeking a geotechnical perspective. Construction professionals enhancing their soil engineering expertise. Graduates pursuing a career in geotechnical engineering. Project managers involved in infrastructure development. Urban planners interested in sustainable geotechnical solutions. Soil scientists aiming to apply their knowledge in practical settings. Engineering enthusiasts fascinated by the complexities of soil dynamics. Career path Geotechnical Engineer Environmental Consultant Construction Project Manager Civil Engineering Consultant Urban Planning Officer Soil Scientist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Unlock your potential to transform communities and drive global progress with our comprehensive International Development Training. Designed for aspiring professionals and change-makers, this course will equip you with the essential knowledge and skills to make a significant impact in the field of international development. Key Features: CPD QS Certified Free Certificate Developed by Specialist Lifetime Access The International Development Training course provides learners with a comprehensive understanding of global development issues. Students will explore the key theories and concepts of development and globalization, learning how to measure and evaluate progress in international development. The course covers critical topics such as global poverty, inequality, economic growth, and the role of governance. Learners will also study the impact of innovation, technology, and international migration on development. Health, environmental sustainability, and gender equality are also important focuses of the training. Additionally, the course includes practical insights into the work of international development organizations. By the end of the course, students will have a well-rounded knowledge of the challenges and strategies in international development, equipping them with the skills needed to contribute effectively to the field. Course Curriculum Module 01: Theories of Development and Globalisation Module 02: Measurement and Morality in International Development Module 03: Global Poverty, Inequality and Development Module 04: Economic Development Module 05: Governance and Development Module 06: Innovation and Technology Module 07: International Migration and Development Module 08: Global Health and Development Module 09: Environment and Development Module 10: Gender and Development Module 11: An International Development Actor Learning Outcomes: Understand development theories and globalisation's impact on international contexts. Assess development measurement methods and ethical considerations. Analyse global poverty, inequality, and their developmental implications. Examine economic development principles and strategies. Evaluate governance structures and their influence on development. Explore innovation, technology, and their roles in development. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in global development issues. Students studying international relations or development. Professionals in governmental or non-governmental organisations. Policy analysts focused on international development. Academics researching global development trends. Career path International Development Consultant Policy Analyst Development Project Manager Researcher in Development Studies NGO Programme Coordinator Government Advisor on Development Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Beyond vision and strategy, today's leaders must be able to think critically and make wise decisions in the fast-paced, intricate business environment. We hope to provide you with the skills and knowledge required to become a more capable leader through our "Critical Thinking Skills in Leadership" course. Embark on a thorough trip that improves your ability to solve problems, sharpens your judgment, and modifies your leadership style. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Via this course, students will acquire critical thinking abilities that are necessary for leadership positions. They will examine the elements and advantages of critical thinking while developing their ability to effectively assess information. They will improve their ability to solve problems and learn how to approach problems from many viewpoints through logical and non-linear thinking tasks. Students will graduate with a thorough understanding of critical thinking and how it applies to leadership. They'll possess the skills necessary to critically evaluate events, decide wisely, and confidently adjust to shifting conditions. With the help of this curriculum, students will be able to incorporate different ways of thinking into their leadership approach, which will help them solve complicated issues quickly and provide their teams with innovative, clear leadership. Course Curriculum: Module 01: Components of Critical Thinking Module 02: Critical Thinking (II) Module 03: Critical Thinkers (I) Module 04: Benefits of Critical Thinking Module 05: Evaluate the Information Module 06: Logical Thinking Module 07: Non-Linear Thinking Module 08: Problem Solving Module 09: Changing Your Perspective Module 10: Putting It All Together Learning Outcomes Identify components critical for effective leadership through critical thinking skills. Apply logical and non-linear thinking techniques in leadership decision-making processes. Evaluate information critically for relevance and accuracy in leadership contexts. Solve complex problems using critical thinking strategies for effective leadership. Demonstrate ability to change perspectives for enhanced leadership decision-making. Integrate critical thinking skills into holistic leadership approaches effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring leaders seeking to enhance decision-making skills. Professionals in managerial roles aiming for strategic leadership improvement. Individuals interested in developing critical thinking abilities for leadership. Team leaders looking to refine problem-solving approaches in leadership. Students pursuing leadership roles in various industries. Career path Management Consultant Project Manager Policy Analyst Business Development Manager Operations Director Human Resources Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
The Property Investor provides a comprehensive understanding of the property development process and gives you knowledge of the entire process to work effectively in the property development industry. By studying this course, you will also enhance your expertise and gain a greater understanding of property development and investment issues and techniques. As well as this, you will be provided with a thorough and advanced grounding in all aspects of the property development process, markets and institutions, the political, managerial, legal and physical systems which contribute to the effective management and development of property assets, property investment portfolios and development proposals. Why choose Property Investor Earn a free e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Who is this course for? Property Investor is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Career path Learners from this course have gone on to work in property development, Property management, project management and consultancy in roles such as: Property developer Legal adviser and property lawyer Land and asset manager Property manager Buyer's agent Business broker Marketing manager Project manager Course Content Module 1 - Introduction to Property Management Introduction to Property Management 00:13:00 Module 2 - The Role and Responsibilities of a Property Manager The Role and Responsibilities of a Property Manager 00:12:00 Module 3 - Listing Properties and Marketing Listing Properties and Marketing 00:26:00 Module 4 - The Letting Process and Tenancy Agreement The Letting Process and Tenancy Agreement 00:32:00 Module 5 - The Property Management Process The Property Management Process 00:33:00 Module 6 - Keeping Tenants Long Term Keeping Tenants Long Term 00:12:00 Module 7 - Regulations of Property Management Regulations of Property Management 00:11:00 Module 8 - Changes in the UK Property Market: An Opportunity Changes in the UK Property Market An Opportunity 00:13:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Overview This comprehensive course on Resource & Workout Layout will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Resource & Workout Layout comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Resource & Workout Layout. It is available to all students, of all academic backgrounds. Requirements Our Resource & Workout Layout is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 53 lectures • 01:35:00 total length •Introduction to Operational Management Fundamentals: 00:02:00 •Role of Operations Management: 00:02:00 •Effectiveness vs. Efficiency: 00:02:00 •Operations Technique - The Four 'V's: 00:02:00 •Operational Strategy: 00:01:00 •System View of Operations - Designing Layouts: 00:01:00 •Layout Design: 00:02:00 •Capacity Management: 00:01:00 •What is Capacity?: 00:02:00 •Measuring Capacity & Utilisation: 00:02:00 •What Exactly Is Capacity Building?: 00:01:00 •Capacity Planning: 00:02:00 •Measuring Capacity: 00:02:00 •Capacity Utilisation: 00:03:00 •Capacity Utilisation and Effects on Product and Profit: 00:01:00 •Peak and Low Utilisation: 00:03:00 •Full Utilisation and How to Increase Capacity Utilisation: 00:02:00 •Continuous, In Full on Time (IFOT), & Batch: 00:01:00 •Work Flow: 00:03:00 •Workflows and Workflow Management: 00:01:00 •Workflow Characteristics: 00:03:00 •Common Characteristics: 00:01:00 •Workflow and Logistic Management: 00:02:00 •DIFOT: Delivered In Full and On Time: 00:01:00 •Data Collection Method: 00:01:00 •Cost/Effort in Collecting the Data & Batch Processing: 00:02:00 •Planning & Scheduling: 00:02:00 •Operations Control and Loading: 00:02:00 •Sequencing: 00:01:00 •Scheduling: 00:01:00 •Gantt Chart and Forward and Backward Scheduling: 00:02:00 •Monitoring Workflow, How to Schedule Jobs and Priority Rules: 00:02:00 •Scheduling for Service Organisations & the Theory of Constraints: 00:02:00 •Resource Planning: 00:01:00 •Material Requirements Planning & Enterprise Resource Planning: 00:02:00 •Human Resource Planning: 00:01:00 •Shift Work: 00:02:00 •Regulating Shift Work and Shift Work Arrangements: 00:01:00 •Work Arrangement and Working Environment: 00:04:00 •HS&E - Sustainable Operations and Quality Management: 00:02:00 •Workplace Health and Safety: 00:03:00 •Managing Risks to Health and Safety at the Workplace: 00:01:00 •Managing Risks - Who Should Be Covered: 00:01:00 •Controlling the Risks: 00:02:00 •What is Environmental Sustainability?: 00:02:00 •Sustainable Operations Management: 00:02:00 •Quality Management: 00:02:00 •Total Quality Management (TQM): 00:01:00 •TQM Strategies for Improving Operations: 00:02:00 •General Methods & Tools for Internal-External Interface: 00:02:00 •Operations Management versus Project Management: 00:02:00 •Project Manager and Operational Management Skills: 00:01:00 •Managing a Project: 00:03:00