24-Hour Knowledge Knockdown! Prices Reduced Like Never Before In today's competitive business environment, understanding the intricacies of business law is more crucial than ever. With over 70% of UK businesses facing legal issues annually, the need for comprehensive legal knowledge cannot be overstated. Are you ready to gain confidence and protect your business from legal pitfalls? The Business Law Training - CPD Certified bundle equips you with a practical understanding of the legal principles that govern businesses in the UK. Across six in-depth courses, you'll gain essential knowledge in areas like business formation, contracts, employment law, intellectual property, and taxation. Develop the skills to identify legal risks, make informed decisions, and ensure your business operates compliantly. This Business Law Training Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Business Law Course 02: Business Studies Course 03: Business Lead Generation Course 04: Level 3 Diploma in Business Etiquette Course 05: Ultimate Microsoft Excel For Business Bootcamp Course 06: UK Tax Accounting Whether you're a new entrepreneur, an established business owner, or a professional looking to enhance your career prospects, the Business Law Training - CPD Certified bundle provides a valuable foundation for success. Invest in your future and enrol today! Learning Outcomes of Business Law Training Gain a comprehensive understanding of business law and legal frameworks. Develop expertise in business studies, strategies, and lead generation techniques. Learn professional etiquette and communication skills for effective business relationships. Master advanced Microsoft Excel skills for data analysis and reporting. Understand UK tax accounting principles and compliance requirements. Acquire time management strategies for enhanced productivity and efficiency. With this comprehensive Business Law Training bundle, you can achieve your dreams and train for your ideal career. This Business Law Training bundle covers essential aspects in order to progress in your chosen career. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Business Law Get a free student ID card with Business Law Training program (£10 postal charge will be applicable for international delivery) The Business Law is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Business Law course materials The Business Law comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Business Law Module 1: Introduction Module 2: European Community Law Module 3: The Court System Module 4: Civil and Alternative Dispute Resolution Module 5: Contract & Business Law Module 6: Employment Law Module 7: Agency Act Module 8: Consumer Protection Act Module 9: Act of Tort Module 10: Business Organisations Module 11: Company Act Module 12: Business Property Module 13: Competition Law Course 02: Business Studies Module 01: Introduction To Business Management Module 02: Operations Management Module 03: Introduction To Business Analysis Module 04: Project Management Module 05: Business Process Management Module 06: Planning & Forecasting Operations Module 07: Performance Management Module 08: Management Of Cash And Credit Module 09: Managing Risk And Recovery Module 10: Business Environment Module 11: Human Resource Management Module 12: Customer Service Course 03: Business Lead Generation Introduction To Lead Generation Module 01: Lead Generation Marketing Module 02: What Is Attraction Marketing? Module 03: Strategies For Lead Generation Module 04: Using Customer Relation Management (CRM) For Relationship Building Module 05: Using Social Media For Lead Generation Module 06: Using Pay Per Click (PPC) For Lead Generation Module 07: Conclusion =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*6 = £78) CPD Hard Copy Certificate: £29.99 CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Business professionals Entrepreneurs and managers Legal and compliance officers Accounting and finance professionals Marketing and sales teams Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Business Owner Consultant Manager Legal Assistant Accountant Entrepreneur Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.
Description: Learning more about advanced Microsoft Outlook features will help you become more productive. In the long run, knowing how to utilise this essential tool will help you in your career advancement. In this course, you will be learning about the advanced functions and features of Microsoft Outlook 2007. You will learn how customising Outlook will help you in using it efficiently. Know how adding word element emails to an email can be helpful and how to customise your profile. Understand how advanced E-mail tasks and advanced calendar tasks can function as you will learn how to manage your Outlook files and data well. Who is the course for? Professionals who want to learn about Microsoft functions and features, People who have an interest in knowing advanced Microsoft Outlook features. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Outlook 2007 Advanced Workshop Manual is a useful qualification to possess and will be very beneficial and helpful, especially to the following professionals: Business IT Admin Secretary Project Management Microsoft Outlook 2007 Advanced Level Module One - Getting Started 00:30:00 Module Two - Customizing Outlook 01:00:00 Module Three - Adding Word Elements to an E-mail 01:00:00 Module Four - Customizing Your Profile 01:00:00 Module Five - Advanced E-Mail Tasks 01:00:00 Module Six - Advanced Calendar Tasks 01:00:00 Module Seven - Doing More with Tasks 01:00:00 Module Eight - Using Notes 01:00:00 Module Nine - Viewing RSS Feeds 01:00:00 Module Ten - Managing Outlook Data, Part One 01:00:00 Module Eleven - Managing Outlook Data, Part Two 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Microsoft Outlook 2007 Advanced Level 00:00:00 Mock Exam Mock Exam- Microsoft Outlook 2007 Advanced Level 00:20:00 Final Exam Final Exam- Microsoft Outlook 2007 Advanced Level 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Construction Management Course This Construction Management Course is our highest-level course, designed for passionate candidates about climbing the corporate ladder to top-level leadership positions. This course is a must-take for those looking for a job in Construction Management Course. This course will give you a comprehensive but easy-to-understand overview of the new construction industry. It will help you hone your practical skills, gain experience, and strengthen your faith in order for you to become a competent and capable Construction Management Course leader. Learning Outcomes After completing this Construction Management Course you will be able to: Describe the importance and features of construction management. Describe how to use methods like project life cycle management, site audit, and cost management. Plan, procure, purchase, and manage material and equipment. Take a broad look at human resource management and on-site interactions. Describe risk and value management, as well as health and wellness. Why Choose Construction Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Main Course: Construction Management Course Free Courses Course 01: Level 7 Project Management Course 02: Property Management [ Note: Free PDF certificate as soon as completing the Construction Management Course ] Construction Management Course Course Curriculum of Construction Management Course Module 01: Introduction to Construction Management Module 02: Arrangement of Construction Projects Module 03: Work Breakdown Structure Explained Module 04: The Process of Estimation and Resources Allocation for a Project Module 05: Planning Project Effectively Module 06: Project Risk Management Module 07: Estimating Cost Module 08: Initial Site Investigation and Assessment Module 09: Site Organisation Module 10: Planning for Construction Equipment Module 11: Managing Construction Equipment Module 12: Managing Construction Materials Module 13: Human Resources Management (HRM) Module 14: Building Better Teams Module 15: Managing Conflict Module 16: Managing Anger and Violence in the Workplace Module 17: Storage Management Module 18: Purchasing and Vendor Management Module 19: Quality Control for Construction Works Module 20: Legal Features of Contracting Assessment Method of Construction Management Course After completing each module of the Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Construction Management Course After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Construction Management Course is recommended for anyone looking for work in the construction industry. Requirements There are no specific requirements for the Construction Management Course does not require any advanced knowledge or skills. Career path Construction Management Course Certificates Certificate of completion Digital certificate - Included
Functional Skills: Complete Functional Skills Elevate your career prospects with our comprehensive Functional Skills: Functional Skills course. Designed to bolster your knowledge and expertise in Functional Skills, this program covers a wide range of essential topics, ensuring you excel in your Functional Skills: Functional Skills assessments. Join us today to unlock a brighter future through mastering Functional Skills! Looking to boost your proficiency in Functional Skills? Our specialized Functional Skills: Functional Skills course is here to help you master Functional Skills, Functional Skills, and more Functional Skills! With a robust curriculum, you'll gain expertise in Functional Skills assessments, setting you on a path to success. Enroll now and conquer Functional Skills like a pro! Enhance your career prospects with our comprehensive Functional Skills: Functional Skills course. Designed to elevate your grasp of Functional Skills, this program covers a diverse range of essential topics, ensuring you excel in Functional Skills: Functional Skills assessments. Join us today to unlock a brighter future through mastering Functional Skills! Complete Functional Skills: Functional Skills Bundle Course Course 01: Communication Skills Course 02: Emotional intelligence Course 03: Level 7 Project Management Course 04: Level 5 Negotiation Skills Course 05: Public Speaking Course 06: Creative Writing Course 07: Networking Skills Training Course 08: Level 4 Time Management Special Offers of this Functional Skills: Functional Skills Course This Functional Skills Course includes 8 FREE PDF Certificate. Lifetime access to this Functional Skills Course Instant access to this Functional Skills: Functional Skills Course Get FREE Tutor Support from Monday to Friday in this Functional Skills: Functional Skills Course [ Note: Free PDF certificate as soon as completing the Functional Skills: Functional Skills course ] Functional Skills: Complete Functional Skills Unlock your potential with our top-notch Functional Skills: Functional Skills course. This comprehensive program delves deep into the world of Functional Skills, equipping you with the expertise needed for Functional Skills: Functional Skills assessments. Join us today, and let Functional Skills be your key to a brighter future. Invest in your success with Functional Skills now! Assessment Method of Functional Skills After completing each module of the Functional Skills: Functional Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Functional Skills After completing the MCQ/Assignment assessment for this Functional Skills: Functional Skills, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Functional Skills: Complete Functional Skills This extensive Functional Skills: Functional Skills course is open to anybody who wants to be prepared to treat any type of incident. Requirements Functional Skills: Complete Functional Skills Students who intend to enrol in this Functional Skills: Functional Skills course must meet the following requirements: Functional Skills: Good command of the English language Functional Skills: Must be vivacious and self-driven Functional Skills: Basic computer knowledge Functional Skills: A minimum of 16 years of age is required Career path Functional Skills: Complete Functional Skills Teaching Business Research and Development IT Certificates Certificate of completion Digital certificate - Included
Leadership Management: Leadership Management & Supervision for Team Leader Online Training This Leadership Management: Leadership Management will help you advance your career by providing you with the most up-to-date leadership and management information. The Leadership Management: Leadership Management course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. Unlock your leadership potential with our transformative Leadership & Management course. Gain essential skills for effective Leadership Management: leadership management in today's dynamic business world. Elevate your career with our comprehensive program. Enroll now and master the art of Leadership Management: leadership management for unparalleled success. Leadership Management: Leadership Management: Empower your future! Special Offers of this Leadership Management Course This Leadership Management Course includes a FREE PDF Certificate. Lifetime access to this Leadership Management Course Instant access to this Leadership Management: Leadership Management Course Get FREE Tutor Support from Monday to Friday in this Leadership Management: Leadership Management Course Courses are included in Leadership Management: Leadership Management Course Course 01: Level 7 Leadership and Management Course 02: Level 7 Project Management Course 03: Level 7 Business Management Course 04: Level 7 Operations Management Course 05: Level 7 Life Coaching [ Note: Free PDF certificate as soon as completing the Leadership Management: Leadership Management & Supervision for Team Leader Course] Leadership Management: Leadership Management & Supervision for Team Leader Online Training Training Industry Experts Designed this Leadership Management: Leadership Management course into 10 detailed modules. Course Curriculum of Leadership & Management level 7 Course: Module 1: Understanding Management and Leadership Module 2: Leadership over Yourself Module 3: Creativity and Innovation Module 4: Leadership and Teambuilding Module 5: Motivation and People Management Module 6: Communication and Leadership Module 7: Presentation, One-to-one Interview and Meeting Management Module 8: Talent Management Module 9: Strategic Leadership Module 10: Stress Management Assessment Method of Leadership Management After completing each module of the Leadership Management: Leadership Management you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification Method of Leadership Management After completing the MCQ/Assignment assessment for this Leadership Management: Leadership Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Leadership Management: Leadership Management This Leadership Management Course is for anyone serious about their professional development. This Leadership Management course is designed primarily for group leaders, managers at all levels, and business professionals. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Leadership Management: Leadership Management Course. Requirements Leadership Management: Leadership Management Students who intend to enrol in this Leadership Management: Leadership Management Course must meet the following requirements: Leadership Management: Good command of the English language Leadership Management: Must be vivacious and self-driven Leadership Management: Minimum Basic computer knowledge Leadership Management: A minimum of 16 years of age is required Career path Leadership Management: Leadership Management & Supervision for Team Leader Training Level 7 Leadership & Management: Leadership Management Operations Manager Project Manager Team Leader Business Development Manager Certificates Certificate of completion Digital certificate - Included
Are you looking to enhance your Business Management skills? If yes, then you have come to the right place. Our comprehensive course on Business Management will assist you in producing the best possible outcome by mastering the Business Management skills. The Business Management course is for those who want to be successful. In the Business Management course, you will learn the essential knowledge needed to become well versed in Business Management. Our Business Management course starts with the basics of Business Management and gradually progresses towards advanced topics. Therefore, each lesson of this Business Management course is intuitive and easy to understand. Why would you choose the Business Management course from Compliance Central: Lifetime access to Business Management course materials Full tutor support is available from Monday to Friday with the Business Management course Learn Business Management skills at your own pace from the comfort of your home Gain a complete understanding of Business Management course Accessible, informative Business Management learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Business Management bundle Study Business Management in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Business Management Course Improve your chance of gaining in demand skills and better earning potential by completing the Business Management Business Management Curriculum Breakdown of the Business Management Course Module 01: Introduction Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07: Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Business Management. It is also great for professionals who are already working in Business Management and want to get promoted at work. Requirements To enrol in this Business Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Business Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Business Management. Business Development Manager: £40,000 to £80,000 per year Operations Manager: £35,000 to £70,000 per year Project Manager: £40,000 to £70,000 per year Marketing Manager: £35,000 to £60,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Leadership Management & Team Leader This Leadership Management & Team Leader will help you advance your career by providing you with the most up-to-date leadership and management information. The Leadership Management & Team Leader course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. Learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this Leadership Management & Team Leader course. This Leadership Management & Team Leader course will help you get closer to your goals if you are new to leadership or looking to advance in your current position! By the end of Leadership Management & Team Leader, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this Leadership Management & Team Leader course to learn how to improve your leadership and management skills. ***Courses are included in Leadership Management & Team Leader Course Course 01: Leadership and Management Course 02: HR Management Course 03: Level 7 Project Management Course 04: Level 7 Operations Management Course 05: Level 4 Time Management [ Note: Free PDF certificate as soon as completing the Leadership Management: Leadership Management & Team Leader course ] Leadership Management & Team Leader Course Curriculum Leadership Management & Team Leader Module 1: Understanding Management and Leadership Module 2: Leadership over Yourself Module 3: Creativity and Innovation Module 4: Leadership and Teambuilding Module 5: Motivation and People Management Module 6: Communication and Leadership Module 7: Presentation, One-to-one Interview and Meeting Management Module 8: Talent Management Module 9: Strategic Leadership Module 10: Stress Management Assessment Method of Leadership Management & Team Leader After completing each module of Leadership Management: Leadership Management & Team Leader you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification Method of Leadership Management & Team Leader After completing the MCQ/Assignment assessment for this Leadership Management: Leadership Management & Team Leader course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Leadership Management & Team Leader This Leadership Management & Team Leader Course is for anyone serious about their professional development. This Leadership Management & Team Leader course is designed primarily for group leaders, managers at all levels, and business professionals. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Leadership Management & Team Leader Course. Requirements Leadership Management & Team Leader There are no specific requirements for this Leadership Management: Leadership Management & Team Leader Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Leadership Management: Leadership Management & Team Leader Course must meet the following requirements: Leadership Management: Good command of the English language Leadership Management: Must be vivacious and self-driven Team Leader: Minimum Basic computer knowledge Team Leader: A minimum of 16 years of age is required Career path Leadership Management: Leadership Management Certificates Certificate of completion Digital certificate - Included
ITIL® 4 Specialist: Drive Stakeholder Value: In-House Training The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Drive Stakeholder Value exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Drive Stakeholder Value exam specification: Understand how customer journeys are designed Know how to target markets and stakeholders Know how to foster stakeholder relationships Know how to shape demand and define service offerings Know how to align expectations and agree on details of services Know how to onboard and offboard customers and users Know how to act together to ensure continual value co-creation (service consumption / provisioning) Know how to realize and validate service value Customer Journey Purpose of the Module Purpose of Mastering the Customer Journey Touchpoints and Service Interactions Module Topics Mapping the Customer Journey Designing the Customer Journey Measuring and Improving the Customer Journey Customer Journey Step 1: Explore Purpose of the Module Purpose of the Explore Step Module Topics Understanding Service Consumers Understanding Service Providers Understanding and Targeting Markets Customer Journey Step 2: Engage Purpose of the Module Purpose of the Engage Step Aspects of Service Value Module Topics Service Relationship Types Building Service Relationships Building and Sustaining Trust and Relationships Analyzing Customer Needs Managing Suppliers and Partners Customer Journey Step 3: Offer Purpose of the Module Purpose of Shaping Demand and Service Offerings Module Topics Managing Demand and Opportunities Specifying and Managing Customer Requirements Designing Service Offerings and User Experience Selling and Obtaining Service Offerings Customer Journey Step 4: Agree Purpose of the Module Purpose of Aligning Expectations and Agreeing on Services Module Topics Agreeing on and Planning Value Co-Creation Negotiating and Agreeing on a Service Customer Journey Step 5: Onboard Purpose of the Module Purpose of Onboarding and Offboarding ITIL® Management Practices Module Topics Planning Onboarding Fostering Relationships with Users Providing User Engagement and Delivery Channels Enabling Users for Service Elevating Mutual Capabilities Offboarding Customer Journey Step 6: Co-create Purpose of the Module Purpose of Service Provision and Consumption Module Topics Service Mindset Ongoing Service Interactions Nurturing User Communities Customer Journey Step 7: Realize Purpose of the Module Measuring Service Value Purpose of Value Capturing and Customer Journey Improvement Realizing Service Value in Different Settings Module Topics Tracking Value Realization Assessing and Reporting Value Realization Evaluating Value Realization and Improving Customer Journeys Realizing Value for the Service Provider
ITIL® 4 Specialist: Create, Deliver and Support: In-House Training The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management